Hays Travel Cleveleys

Fantastic experience: Came in recently, Lucie from this branch was extremely helpful and knowledgeable. Lovely welcoming smile. Thanks for your help Lucie. Will use you to book a holiday in the future.

Positive experience: Very helpful staff

Fantastic experience: Staff are so friendly!

Fantastic experience: Easily the best place to buy your Foreign currency. They always have top rates with a fair optional "Buy Back" charge. In addition to this they are also friendly and efficient. Why buy online or go anywhere else ?

Fantastic experience: Everything about the staff is just amazing. Been looked after from March till September. I can't honestly thank you guys enough!

Fantastic experience: Fantastic service, extra friendly staff, nothing is too much trouble.

Fantastic experience: Seen a holiday fb for 2024 in Croatia, asked a question and keiron got back to me to answer. Went in day after. Went through everything the dates advertised had already sold out, but got dates 2 days later. Very helpful, explained everything also decided to take insurance out which he arranged as well. Very polite and helpful. Thank you so much keiron, I've got a while to wait but so looking forward to it

Fantastic experience: Excellent service 5/5 book all my holidays here! I recommend them to everyone xx

Fantastic experience: Great experience and excellent service. Thanks Paul for your help

Negative experience: Never will I book through this company again. Unhelpful and unprofessional. If you want a stress free package holiday id avoid at all costs. Use another company.

Negative experience: Not good, staff chatting to each other and friends, not bothered about customers, was promised call back, 3,weeks and still no call

Negative experience: Not for me

Negative experience: I would not use this branch for currency exchange. I ordered Euros online on Sunday and set off the collect them (with Thomas Cook they don't hold the rate so you have to collect on the same day you order to be sure of the rate). On arrival I was told that Saturday had been a busy day and they had run out of Euros but they would hold the rate in the circumstances and I could collect on Monday. At a great deal of inconvenience I went back on Monday to be told they had run out of Euros again and had not put aside the money I had ordered but they I could collect whenever it was convenient for me! Well it isn't convenient for me and I will take my business elsewhere.

Negative experience: worst travel shop l have ever been in only wanted some Euros had to give my life history to get money the person that served me was very ignorant and demanding not a pleasant experience will not use this shop ever again

Fantastic experience: Hi we called in on a day out and jayne was so helpful, funny and nothing was too much trouble. We would travel the 40 miles again for that quality of service. It made booking a holiday fun x

Fantastic experience: Used this shop once great staff good name