A J Tours & Travels UK Ltd

Fantastic experience: Always open and honest about everything they do. Nilesh and team are awesome and are always available to help in way they can. Continue the good work guys

Fantastic experience: I have never been one to use tour operators, but I would and have recommended A J Tours. Nilesh was really helpful in assisting with my requirements and very patient with my mums numerous questions. (My elderly mum and dad have used A J Tours many times when touring India and have never had any issues). The service and quality of the guides were brilliant, and even whilst in India I decided I wanted a driver and guide and it was arranged for me with no hassle. Sameer was also very helpful and took my calls in India out of hours and was very reassuring. Brilliant service

Positive experience: AJ tours and travels were really helpful. I was impressed by their efficiency to help me travel to Antalya during the peak season.I had a lovely holiday with my family, thanks to Mr Nilesh.

Fantastic experience: Great service, professional and efficient. Always on hand to sort any issues which may arise. Highly recommended.

Fantastic experience: Fantastic travel agent. Great service. Very professional.

Fantastic experience: I have used A J tours and Travels on numerous occasions and they have been a pleasure to deal with. Very professional and know what they are doing, Nilesh is very experienced in what he does and meets all clients needs and requirements and also on hand if things don't go to plan due to circumstances beyond their control.

Negative experience: Expensive and useless service....Internet Google provides a better service.

Negative experience: The first time i used them they could not do enough for me. This time i left an enquiry about a week ago on their website and no one has bothered to get back to me! I will go elsewhere. Jayshree

Fantastic experience: Best Travel agent I have ever known! Always gets me the best prices, great service and really friendly staff. Keep up the great work.

Fantastic experience: Nilesh Keral and team are doing fantastic job. Well done snd keep up the good work

Fantastic experience: Absolute professional travel service. It was a pleasure knowing my needs were met.

Fantastic experience: One of the best travel agencies

Fantastic experience: I have used AJ tours for 4 years now and always will as Nilesh goes above and beyond making sure my flights and holidays run smoothly and any issues he always responds there and then even after hours and sorts it. Highly recommend these guys .

Fantastic experience: Efficient service and very helpful

Fantastic experience: Excellent customer service, very honest with the customer.

Fantastic experience: Very helpful and sorted out my tickets very quickly and closest to the dates I required and checked for the cheapest prices and the cheapest dates to fly on. Very pleased with the service

Fantastic experience: Always Helpful and Courteous.

Negative experience: They answered the phone quickly and took all the details but never called me back with ticket availability or price which is quite poor service. Least they can do is to call.

Negative experience: Rang for 2 days. No one picked up the phone.

Fantastic experience: Used their services for about 3-4 times for day 2 arrival tests. Picked the kits and dropped by doing self swab test. Plenty of kits normally available and just do the test and drop them back.

Fantastic experience: Positive: Professionalism , Quality

Fantastic experience: Very helpful, courteous and friendly staff. Helped me and my friend book a return PCR test while I was in Prague on the same day of request. Also helped my dad and I in organising a Christmas trip to New York including tests, flights, hotel and activities. Gave a lot of recommendations which really helped build my portfolio as a photographer. Would recommend!

Negative experience: Should you choose to get your COVID RT PCR test done in the Harrow Centre - A J Tours and Travels, please be aware that they do not take any responsibility towards your appointment and say that they do not work for HASU Diagnostics but they are just a part of their collection centre (???). I booked my test for the 4th of November at 8am and called A J Tours and Travels a day before and confirmed the timing with a staff. However, on the day of my test, the centre was closed at 8am and I had to wait for an hour for the centre to open even after confirming the timing a day prior. When staff 1 arrived we told him that we had confirmed this booking and the staff negligence to provide wrong information over the phone was unacceptable. He then further informed us that they do not even have any any test kits available and asked us to try the Kingsbury centre (WHATTTT???). This was a nightmare! We tried calling HASU Diagnostics to inform them of the situation to which there was no answer to my call. To our good luck staff 2 arrived while we were arranging to get to Kingsbury and he had the testing kits with him (wow, seriously??? Why was there no coordination among the staff???). We were then guided by staff 1 with the testing process. HASU Diagnostics should have mentioned the timings of the affiliated Medical Centers and allowed the bookings to be done as per the timings the centre is open. They should be resolving this issue before others have to go through this situation. This is unacceptable and should be resolved ASAP. Our results were given on time by HASU Diagnostics so that was a relief.

Negative experience: They are scams. I have been frauded by them

Fantastic experience: Very helpful. Always book my flight from AJ travel

Fantastic experience: Polite and very helpful staff

Fantastic experience: Fantastic, highly recommended