TUI Holiday Store

Fantastic experience: I booked my original holiday via Tui Heros call centre and when the flights for our party got cancelled I spent a lot of time being pushed around different teams. Eventually I ended up talking to Darren in the Tiverton branch who was so helpful and went above and beyond to get my holiday re booked

Fantastic experience: Visited Tiverton Store today and booked a holiday for 2025 Amelia helped us with our choices and made the process very easy, Amelia was so helpful, friendly and professional.

Fantastic experience: I recently booked a trip to Tsilivi through Rachael. Rachael was incredibly helpful and took all the stress out of booking a holiday. Her expertise and friendly service made the process seamless. I would definitely recommend TUI and Rachael for anyone looking to plan their next getaway!

Fantastic experience: Rachel helped me book parking when I was going to Prague and was unfamiliar with the parking arrangements at Heathrow. She clearly explained everything and all the choices I had. She was extremely helpful in helping navigate what felt unknown territory. I can highly recommend her professional approach and confidence in her ability to sort things out. This was a return visit to Rachel as she has been so helpful on past occasions.

Fantastic experience: Hi Darren many thanks for all your help and your expertise in booking our family holiday today you provided all the information we asked for and more besides you did TUI proud.

Fantastic experience: I can’t thank Amelia enough for all her help. After a stressful day trying to retrieve a holiday booking made online, I finally made a call to the Tiverton Tui branch to ask for help and within seconds she had everything sorted for me. She is an absolute asset to the company!!!

Fantastic experience: Booked my holiday with Rachel. Excellent friendly service and very knowledgeable. Will definitely book future holidays here.

Fantastic experience: Alison and her excellent team as per normal have booked us yet another excellent holiday.

Fantastic experience: I have just booked a holiday in Krakow, Poland and Rachel was absolutely fabulous. She was very helpful and patient, looking at various options for me. Booked trips up for me, advising me which way round to do them. I would definitely recommend her to anyone wanting to book a holiday, I will definitely be back again!!

Fantastic experience: Rach and Amelia have been amazing in booking our 2024 family holiday. Having used online travel in recent years and being caught up in the cancel holidays in 2023 with the Air Traffic Control, we wanted face to face travel advice and support. Rach was really helpful in sourcing a holiday to meet what we were looking for and emailed us comparisons. Rach was supporting another customer when we came back to book, but Amelia looked after us and provide us with the service that we have missed by booking online. We will definitely be back to Tui Tiverton.

Fantastic experience: Amelia helped me book a holiday for the end of the year and was nothing but a wonderful presence to be around. Smiling and bubbly the whole time. No question was too silly and no amount of questions too many. She was super helpful and helped me to book the trips that were right for us and took all the pressure out of the questions too many. I had some questions regarding the excursions and hence went into the Tiverton store and Amelia was able to answer all the questions I had and then took lead to book the holiday with me taking all the pressure off. She was super helpful and helped me to book the trips that were right for us and took all the pressure out of the whole process with sorting our parking, excursions and gave some good tips for where we are going too! HIGHLY RECOMMEND!

Fantastic experience: Just 'phoned the Tui main telephone number and was put through to Drew in their Tiverton shop. I found her to be most helpful and a delight to deal with, she answered all my questions fully and completely to my satisfaction. It was a real pleasure booking our trip with Drew. Well Done!!

Fantastic experience: Amelia of the Tiverton Branch of Tui came to my rescue today! I quickly needed to book a trip to Mallorca for September to coincide with our friends who had already booked a Tui hotel package there. I had tried unsuccessfully, online and via the Tui app, to find flights and accommodation at the same hotel. So I rang the Tiverton Tui Branch, and Amelia did it within a minute! Thank goodness for real travel agents with people that you can talk to about your preferences. They know the system, and how to find what you want within minutes. And it turned out to be cheaper than booking online or via the App! A win, win. Thank you so much.

Fantastic experience: Friendly, Welcoming Team at the Tiverton branch. We had the lovely Drew help us pick our Girls holiday. She was very patient and helpful, as we are all very indecisive but with Drew knowledge and experience she helped us find the holiday we all wanted. Would highly recommend going to see her and getting your holidays booked.

Fantastic experience: Rachel was very patient and got us our perfect holiday. Fantastic service!

Fantastic experience: Rachael spent over two hours with us discussing options for our family holiday that would suit all of us including our teenage girls. She found the perfect place for us at a great price! Fantastic service!

Fantastic experience: We had a lovely experience with Rachael and she got our holiday sorted for us perfectly

Fantastic experience: I have booked a couple holidays with Drew and she is always fab and always happy and bubbly & good help with picking a holiday!

Fantastic experience: The Tiverton TUI team are undoubtedly the best travel agents I know. They understand our holiday preferences well, and always offer insightful advice, which you will never find online. Nothing beats discussing a holiday face-to-face with a helpful, friendly and experienced agent.

Fantastic experience: My wife and I were searching on the internet for a holiday and it led to the inevitable confusion that occurs when a husband and wife are both looking at different options, with no end in sight. We then decided to visit TUI in Tiverton to narrow down our options. I may say that after weeks spent on looking at internet options it was refreshing to sit down with Rachel one morning to be given a most highly professional and informative service. I sometimes think in our busy lives that we have forgotten the huge benefits of having this face to face service. Anyway, to cut a long story short we have been back to Rachel and booked the holidays. Therefore, if you want to avoid the internet and make life easier for yourself we highly recommend the branch in Tiverton….as we were completely satisfied with all aspects of the services they provided. Our only negative was that you cannot call the branch direct and you have to go through a repetitive answering system which is frustrating.

Fantastic experience: I’ve just come off the phone with Darren at TUI in Tiverton . My partner and I have just booked a holiday to Egypt . Darren was so helpful and courteous . Nothing was too much trouble and all our questions were answered , this is not the first time we have booked with these guys . That’s why TUI Tiverton is our go to place when wanting to book a holiday .

Fantastic experience: Great service, and new aexactly what they were on about, got my holiday booked and will be deffantly booking through the tiverton branch again

Fantastic experience: we went in to book a holiday with no idea of where we want to go, So Drew was very good at her job and found us the perfect holiday for me and my wife are very happy with the whole process of finding a holiday so we would to thank her for making it so easy many thanks

Fantastic experience: We have just got back from a wonderful holiday in Sorrento. We booked through Tui Tiverton all staff were amazing. Thank you and we will be booking again with you soon !

Fantastic experience: Booking with Rachael was a joy. She worked really hard to find a holiday that ticked all our boxes. Couldn’t recommend more highly

Fantastic experience: I booked a few holidays with Amelia. She is the very polite, knowledgeable and she gets you exactly what you want from a holiday. The whole team in Tiverton are great and very happy to help with any questions you have.

Fantastic experience: I’ve recently been to TUI in Tiverton to book a holiday with Amelia and my experience was amazing! She was very knowledgeable on which holiday was best for me and my family and couldn’t be more willing to fulfill our needs. She was very friendly and made the whole experience very easy!

Fantastic experience: We booked a holiday at the TUI store in Tiverton with the lovely Amelia this month. The whole experience was great. Amelia helped us to find the right holiday and went above and beyond to make sure we got exactly what we wanted. We were nervous booking a holiday after so long and for two families but Amelia knew exactly what she was doing and made it so easy for us. We would definitely go back into this store to book another holiday in the future.

Fantastic experience: We’ve just booked another holiday with Rachael at TUI Tiverton. As always she was friendly, efficient and polite. She listened to what we said we wanted and offered thoughtful suggestions. We used to book our holiday with Rachael in Wellington TUI and followed her when she moved to Tiverton. TUI and Racheal are highly recommended by us.

Fantastic experience: Me and my wife have been to Rachel at Tui in Tiverton many times and it has always been a very warm and pleasant visit. Rachel is very friendly, thoughtful and has always taken the time to get us the perfect holiday. And at a very good price. Will be going again very soon.

Fantastic experience: I would just like to thank Drew for her positive energy in booking a very long awaited holiday & secondly going out of her way to rebook a few months later as I’d booked the wrong dates. Will definitely be returning to book our next adventure with you.

Fantastic experience: Booked with Amelia, she was extremely helpful with great service!

Fantastic experience: Excellent service from Amelia today. She managed our booking smoothly, gave us all the information we needed and got everything done with total ease. We’ve long preferred to book in-store rather than online, and Amelia is the perfect example of why. Thanks again!

Fantastic experience: Booked a holiday to Amsterdam with the help of Amelia, she was very kind and was more than happy to go through different options with us to suit our needs :)

Fantastic experience: Booked a holiday to Amsterdam. Amelia was so amazing and made us feel comfortable asking any questions we needed answering as it is my first holiday abroad so I was very nervous to begin with. She was even excited for us and I am great full that she was available to help us.

Fantastic experience: Had the best experience booking a holiday with Drewbie Mitchell , efficient and knowledgeable, lovely , helpful and upbeat experience!

Fantastic experience: Just booked a Holiday with the lovely helpful Drew in Tiverton. Nothing was too much trouble & we were very happy with the personal service, Santorini here we come!! Also thanks to Darren who had also helped with finding us a holiday. Will definitely recommend.

Fantastic experience: I booked my holiday through Amelia who was so so helpful! She made the booking process completely stress free which made the whole experience lovely

Fantastic experience: We booked a holiday today to Orlando. Amelia was very friendly and incredibly efficient - everything was booked and sorted quickly and with ease. She couldn’t have been more helpful, a delight to deal with - thank you.

Fantastic experience: Thankyou Darren for your service in booking our Cruise & Stay this week you were very helpful and knowledgeable which made it so easy for us. Thankyou once again.

Fantastic experience: Drew was brilliant when booking our holiday, professional, friendly & knowledgeable! Didn’t feel any pressure

Fantastic experience: Well done Darren, great service and brilliant advice, couldn't ask for more

Fantastic experience: Thanks to Darren for sorting out our holiday. Always very professional. What a great, welcoming and friendly team... Thank you

Fantastic experience: I have booked our family holiday with Rachael,who was extremely helpful with lots of knowledge ,she made sure everything was explained clearly and that I was 100 percent happy with my booking,I would highly recommend.

Fantastic experience: Went into the Tui store and greeted warmly by Darren and the rest of the team to enquire About a cruise for my dads 90 birthday celebration for the whole family. Darren was very patient and knowledgeable and nothing was too much trouble , highly recommend using this shop , thank you

Fantastic experience: Darren, Ali, Amelia and the team are fab, I've booked 3 holidays with Darren now, as have family members. Helpful, kind, and nothing is too much trouble Thank you

Fantastic experience: Extremely helpful staff.

Fantastic experience: Booked a ski holiday in store with Darren very helpful while booking and also for after care on point can’t recommend more!

Fantastic experience: Brilliant as always

Fantastic experience: Staff are very good and not pushy to make a Decision on the spot