Not Just Travel - Emma Summerill

Buzzard Way, CF82 6GX, Hengoed
Buzzard Way
CF82 6GX, Hengoed
+447876688988

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: (closed)

I am a personal travel consultant planning dream holidays for people like you.

I don’t just want to know where you want to go, I want to know how you want the experience to make you feel. Do you want complete relaxation or do you want an adventure? Is this holiday a total decompress and recharge or do you want the holiday of a lifetime? Do you want to lay by the pool sipping cocktails or do you want to see sights you’ll never forget?

Have you ever come home feeling like you needed a holiday to recover from your holiday? I specialise in creating travel experiences that leave you feeling like you’ve had a complete break.

All you need to do is tell me when and where you want to go and I take care of the rest.

Our comment from TraTraTravel UK about Not Just Travel - Emma Summerill:

Not Just Travel - Emma Summerill offers a personalized and stress-free travel planning experience. Clients consistently praise Emma for her exceptional knowledge, patience, and attention to detail, making her an ideal choice for any holiday planning needs.

Some of the highlights from customer feedback include:

  • Emma goes above and beyond to cater to personal preferences, ensuring every detail is tailored to the client's requirements.
  • Her support throughout the planning process is comprehensive, providing guidance from the initial consultation to follow-up during trips.
  • Clients appreciate her availability and responsiveness for any queries, ensuring peace of mind during travels.
  • She offers expert recommendations based on firsthand experiences, enabling clients to make informed choices.
  • Emma’s knowledge of various destinations, including cruises, Disney parks, and family-friendly vacations, is highly valued. Many users report smooth and enjoyable trips thanks to her careful planning.

However, a few clients mentioned challenges with cancellations or logistical issues, which Emma handled efficiently, alleviating their concerns with quick solutions and alternatives.

Overall, Emma's commitment to providing a tailored, seamless travel experience has left a lasting impression on her clients, establishing her as a trusted travel advisor for future trips.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Not Just Travel - Emma Summerill: Reviews

5/5 (69 Reviews)
Bryher Hill 1 year ago

Fantastic experience: Emma is wonderful. I had followed her for quite some time on social media before going ahead and asking for her help to book a holiday. When the time was right, we met virtually and discussed options and we eventually settled on a trip to America, to include a cruise. We had to make some changes to our booking and Emma sorted this all for us. She also helped with sorting out Special Assistance and guided me when I needed to do things. Emma even helped when we had a panic when one of the airlines decided they couldn’t take my husband’s mobility scooter (we were already in America at this point) - luckily that was resolved and all was fine. Emma helped us select a wonderful cabin on the Icon of the Seas and was on hand if we had questions at any point. We will back in touch for future holidays for sure.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Awww thanks so much. I’m so glad I could help

Lena Roberts 1 year ago

Fantastic experience: I couldn't have made this trip possible without Emma's invaluable advice and expertise. From the start, she had a perfect sense of what kind of trip would work for me. Emma was patient, consistent, and incredibly supportive throughout the planning process. She regularly checked in to ensure everything was going smoothly. Thanks to her dedication, the entire experience was seamless and stress-free. Highly recommend this tour operator!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks so much. Im glad it was a wonderful trip!

Jennifer Bickel 1 year ago

Fantastic experience: I recently come back from 10 days in Lanzarote with my husband, two children and parents. Emma helped us book and choose this holiday. She gave me lots of different options of dates and locations and nothing was too much trouble. We decided on Lanzarote as this was a hotel that Emma had stayed at and everything the advised was spot on. She got what I was looking for in a family holiday and no one was disappointed. From booking to going and even after we came home, Emma has been there to help with any questions. It really gave our holiday the personal touch. I would highly recommend using Emma if you are looking to book a holiday. Her knowledge and recommendations about different destinations and hotels were so reassuring when booking. 5 ⭐️service. Thank you Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Jen for this lovely review

A Leftley 1 year ago

Fantastic experience: Emma helped us plan our first family trip to Disney Florida. She asked all the right questions to make sure the holiday she recommended was spot on for our requirements and within our budget. Emma was on hand throughout and even sent an email a couple of days before our travel date when bad weather threatened our departure with a ton of advice - luckily we didn’t need it. The accommodation Emma suggested was perfect for us and after visiting a few other resort hotels during our stay, we know she got this spot on as per our request for a smaller, quieter hotel away from the busy parks. We will 100% be using Emma again in the future. Thanks for everything Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks so much for your review. It sounds like you had a great time

wayne bennett 1 year ago

Fantastic experience: Emma made our holiday experience 1st class , and we hadn't travelled for many years .Emma was brilliant finding us the perfect destination, riva Lake garda Italy. Big thank you, and we look forward to booking the next holiday with you xx

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Many thanks Wayne. I am delighted it was such a positive experience.

Cai Hywel 1 year ago

Fantastic experience: We booked a holiday with Emma and can only say that she was fantastic! The holiday was great she secured us great rooms on the cruise ship also keeping us close together as a family! Her post sales care is excellent as well and she was always available to answer any queries no matter how random ! We will definitely approach Emma for our holiday needs MANY times in the future! Thank you for our wonderful holiday Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Cai. I love random questions!

tom reeves 1 year ago

Fantastic experience: Emma is super efficient. She's also highly knowledgable around all areas of your travel and is very friendly and personable. Guaratneed to make your trip the best experience it can be.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you! Much appreciated

Tom Fearick 1 year ago

Fantastic experience: Really helpful and saved us so much time in holiday searching. Place Emma chose was ideal for us and we really enjoyed it!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Tom. Much appreciated

Louise 1 year ago

Fantastic experience: I had no idea where to start booking a holiday to South Africa, so having Emma on hand was amazing. We had a lengthy telephone conversation where I gave her the dates, my personal preferences and budget and came back with a fantastic proposal for us. The holiday was just perfect - travelled around, so you didn't get bored in one place. The safari lodge was probably my favourite - we made lifetime memories! Thanks Emma :-)

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

I'm absolutely delighted you had a wonderful time. It was me pleasure to help

Tom Basher 1 year ago

Fantastic experience: Emma provided excellent advice from start to finish. Having not been abroad for many years, Emma provided advice on hotels and resorts. Following a Zoom meeting, Emma provided a number of options that suited our needs and budget. The advice was really appreciated. Emma continued to stay in contact and provided advice up until the week of travel. She was even in contact during the holiday via email to reassure us over the IT issues experienced at airports. We had a fantastic 10 day stay. A really excellent service and we will be using Emma in future.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you. it’s always rewarding to help people get back to travel after many years.

Jan Howell 1 year ago

Fantastic experience: I'm not an experienced traveller, so booking with Emma was great..I gave her my budget and where I wanted to fly from and she did the rest. Held my hand through the whole process..

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Jan. Always happy to help

Toni McDermott 1 year ago

Fantastic experience: I was thinking of taking my daughters away for a special holiday and this would be my first time abroad with them on my own. Emma was brilliant she fulfilled all our requirements and basically did everything for us, we just had to turn up, which as a busy working mum was fantastic. The holiday was amazing and I would highly recommend Emma for all your holiday requirements.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you so much. I’m delighted you had a fabulous time!

Gareth Howells 1 year ago

Fantastic experience: Emma took the stress out of planning our holiday away. Emma was very knowledgeable and walked us through every option to ensure we had the best holiday. She kept in touch leading up to the holiday and following. Reminding us to check in online and select our seats. Any questions we had, Emma had the answers. Thank you very much Emma. We had a fantastic time.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks for your lovely review. Happy to have helped you have a great trip :)

Julie Timothy 1 year ago

Fantastic experience: Just come back from an 11 night all-inclusive stay at The Grand Palladium Resort & Spa in Sicily ... Emma made the whole booking process seamless from beginning to end, and we will be booking with her again in the future for sure!!! Thank you Emma for helping us book a much needed break ❤️

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Im so glad it was the relaxing break you needed.

Liza Walker 1 year ago

Fantastic experience: When we were invited to a wedding in Paros we started looking and just couldn’t figure out the logistics of getting there. A phone call to Emma was all we needed. Her help and advice was second to none. The hotel she advised was perfect, the travel worked well with connecting ferries. All in all great service. We have booked another holiday with Emma and I have no doubt this one will be as smooth. Thoroughly recommend

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you so much!

alex young 1 year ago

Fantastic experience: We booked our first family holiday with Emma and have just got back. We did a trip to Disneyland Paris and have children with disabilities. Emma was very knowledgeable about Disney and patient with our neverending questions. We had several zoom meetings to build our perfect holiday and then lots of helpful emails, reminders and checklists before going to make the trip as smooth as possible. Would 100% recommend and we will be back again when we've saved up for another holiday!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you. Im delighted you all had a great time.

Wendy Teather 1 year ago

Fantastic experience: This was our first cruise so didn’t know what to expect,Emma was fantastic and helped us every step of the way,she advised us on cabin position and they were great,no movement and nice and quiet,we went on the Azura,it was a lovely ship and the staff couldn’t do enough for you. Will definitely book through Emma again,she is friendly and really knows her stuff about cruises,very professional and keeps in touch all the time

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Wonderful. Thanks Wendy!

Rían O'Dwyer 1 year ago

Fantastic experience: Just back from a two week Mauritius holiday organised by Emma Summerill from Not Just Travel. Emma was amazing throughout with great attention to detail. She was very knowledgeable and informative prior to travel. The whole trip was spectacular and we were utterly spoiled. Would highly recommend the Victoria Beachcomber Hotel. Adult only swim up rooms were a real treat. Hotel staff were very friendly and attentive. An amazing experience curated by Emma - thank you! We will definitely seek Emma's advice when planning our next holiday. ️

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you so much. Im delighted you enjoyed it!

Laura Chapman 1 year ago

Fantastic experience: I booked a cruise with Emma to the Norwegian fjords. When I first arranged the appointment with her, I had absolutely no idea where I wanted to go. I simply had a budget in mind and fancied a cruise! Emma offered a lot of advice on different cruise ships and companies. She also offered advice on room location once I had chosen the cruise that I wanted to book. Emma contacted me at numerous points running up to my holiday and offered any additional help or assistance that I needed. Emma is very friendly and it is obvious that she really loves her job and helping people. I never once felt under pressure to make a booking with her which was fantastic as I needed time to mull over the information before making a final decision. I will not hesitate to book another holiday with Emma. Thank you so much!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Laura. Im very happy I could help!

Ann Collins 1 year ago

Fantastic experience: Had a great holiday to Disneyland Paris through Emma! The consultation call was so helpful as I felt overwhelmed by options before. Emma was available for a catch up call before we set off too. It was so helpful for last minute questions. Already planning the next holiday with Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Im so happy I could help!

Kerri Evans 1 year ago

Fantastic experience: Emma was approachable and patient whilst we pondered our plans for a trip to Australia. We only required flights and accommodation for part of our trip, which Emma was able to source and book for us. We would happily contact Emma again in the future for holiday bookings.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

I really appreciate you taking time to leave a review. Thanks Kerri

Rachel Phillips 1 year ago

Fantastic experience: Thank you to Emma for all her help in booking our first ever cruise. Emma made sure the cruise package was just right for us as a family of 4 and went through everything with us prior to booking. Even after booking, Emma was available to answer any questions we had and replied very quickly. Emma also printed our boarding passes and luggage tags and provided these to us in plenty of time. I wouldn't hesitate to use Emma again or recommend her,l Emma is knowledgeable and made the whole process straight forward and stress free.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you! I’m delighted you enjoyed.

Huw Williams 1 year ago

Fantastic experience: Emma booked our trip to New York and it was a fabulous experience , we'd recommend her to anyone. No drama whatsoever

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Huw! I love that “no drama”!

Julie Rees 1 year ago

Fantastic experience: Emma was excellent. Helped us from start to finish even checking in on us a few days before we left. I would highly recommend took all the pressure off us. Would also recommend the Disneyland Hotel apart from check in which took a bit of time. Overall a fabulous experience

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Julie. I’m so glad you had a wonderful time.

Victoria Lee 2 years ago

Fantastic experience: Great experience with Emma booking our bucket list trip to Norway. Emma advised on location and was able to make some changes to the itinerary that we wanted. Emma checked in with further advise and information before the trip and was always available on hand should we need her. We’ve already booked our next trip with Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks, Victoria. Your photos are absolutely amazing!

Sarah Hurford 2 years ago

Fantastic experience: Emma found us the perfect holiday to Lapland for our once in a lifetime time holiday. She paid attention to detail and gave us options so we could decide on what would be best for us. A lovely touch was the zoom call before we went to help us fully prepare before we went. I have been on many many package holidays and this was by far the best for how smoothly everything was run. Couldn’t recommend Emma more.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you so much Sarah. I really appreciate it.

Josephine Ward 2 years ago

Fantastic experience: What can I say about the service that Emma provides. I booked a family trip to Lapland through Emma in January 2022. The holiday was for December 2023. Emma is extremely knowledgeable on the details on the area, the options available and based on her facebook page, she loves to travel to so I trusted her from the very beginning. We booked and left everything to Emma. Two months before the trip there were zoom calls, emails, checklists and a lot of open conversation to put minds at rest. The trip was a once in a lifetime trip and I like to have control so it meant a lot to be able to leave everything to someone else. The package booked was exactly what we wanted. The apartment was exactly what we needed for our trip, a safe, warm space to rest our heads and get ready for the next day. The Search for Santa day was as perfect as she described, and I truly believe, because of her first hand experience we knew that it would be. Thank you Emma for a truly unforgettable trip!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Awww thanks Josie. Im honoured you trusted me with this special trip.

Sue Price 2 years ago

Fantastic experience: Emma is the perfect holiday guide and travel advisor. She listened to all my requirements, told me what I could expect for my budget, was realistic but also organised the best experiences, with her detailed knowledge. For a personalised experience with security built in, I would fully recommend booking with Emma.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Sue. Much appreciated

Ritabrata Mitra 2 years ago

Fantastic experience: Western USA Road Trip: It took me a while to post this review because it took a while for our holiday experience to sink in. Essentially we explored San Francisco and the surrounding vineyards, drove very slowly down the Pacific Coast Highway to LA over ten days and then went on to rent an RV in Phoenix for a 1500 mile 8 loop around Arizona. If California stole our eyes then Arizona stole our hearts. If ever there was one trip that Emma was born to advise on, then it’s this one. She has lived in Arizona for two years and her depth of knowledge and love for this region spilled out to us. This was a meticulously planned holiday by Emma: one which nothing went wrong and everything went right. Her level of detail and knowledge extended even to which side of which RV Park we should pitch on to get the best sunsets or facilities! The road trip logistical planning was superb including which particular roads would be the most spectacular. The little touches of a bottle of champagne waiting for us at a hotel room on our anniversary to the trip down to a wonderful bakery frequented by only locals are an example of her personal touches. This was one of our trips of a lifetime and we both thank Emma from the bottom of our hearts.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Awww this has made me a bit emotional! Thank you. Sharing my love for the Western USA is one of my favourite things ❤️

Jenny Brooks 2 years ago

Fantastic experience: Emma booked our once in a lifetime trip to Lapland, she gave excellent advice and kept us updated with what we needed to do to ensure everything went smoothly. She responded to all my emails really quickly. I will most definitely be booking all future holidays with her.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Im delighted I could help and that you had a lovely time.

Geoff Davies 2 years ago

Fantastic experience: Emma arranged a recent cruise for us. Her knowledge was most useful in picking a suitable cruise and appropriate cabin. Would highly recommend

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Geoff. Im glad you enjoyed.

Jo E 2 years ago

Fantastic experience: Booked a cruise with Emma for my family and my parents. I have specific dietary and allergy requirements. Emma was able to communicate this effectively with the cruise line. Whilst on board the staff in the dining rooms were fully aware of my needs. They had a plan in place and ensured there were no issues. Emma made sure that we had the rooms that suited us. We have booked with Emma again for a future cruise. Anyone I know that asks for holiday advice, I always send them in Emma's direction! Definitely recommend

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Joanne

Shened Hodges 2 years ago

Fantastic experience: After contacting Emma in 2022,to help create a "suprise "holiday for my husband's 70th birthday in 2023..she put together a remarkable trip..(keeping it a secret with me until my husbands birthday...when he was presented with the holiday itinerary)...Washington to Gettysburg covering the American Civil War sites and other places of interest, with car hire, hotels and all sorted. She also advised on other necessary things, such as International driving licences ( in case we got pulled over by USA police) as well as a wealth of advice and support. It was a trip of a lifetime, and has given us unforgettable memories! We highly recomend Emma, for peace of mind, and a holiday created exactly as you want it to be....

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

This might be one my favourite trips to put together. I’m glad it was a wonderful surprise!

Margaret Evans 2 years ago

Fantastic experience: We wanted a cruise - six brochures later, we were totally confused so on a recommendation we phoned Emma. Within a very short time she had found the perfect cruise, sorted mobility problems and answered questions we didn't even know we had. Subsequently, we had the most fantastic time on a gorgeous ship with a cabin situated in the best possible place to access everything we needed. Well done Emma, we will certainly be contacting you again for our future travel requirements.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Margaret. I’m so glad I could help you get the right Cruise :)

Joanne Rice 2 years ago

Fantastic experience: We booked our Florida holiday with Emma and she was nothing short of amazing from start to finish. She took the time to find out what kind of holiday we wanted and gave us options based on that. It was quite daunting booking such a big holiday but Emma took the stress out of it and provided loads of helpful tips before we went. Always on hand to answer any queries. Emma will always be our first port of call when booking any future holidays. Thank you so much!!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Jo! My pleasure Fabulous photo!!

Gaynor Jones 2 years ago

Fantastic experience: Emma helped us plan our cruise to Iceland. She found us the best cabin and a good deal. We had a video call which was very personal and clear . Follow up emails and information were brilliant and we had all the information to hand. The cruise was brilliant and would certainly use Emma again for a great personal service as she is so knowledgeable and spends time looking at what suits you best. Thanks Emma

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

It sounds like you had a wondeful time. I am delighted :)

Sarah Morgan-smith 2 years ago

Fantastic experience: Emma was awesome and organised everything for us, our holiday in cala barca majorca was amazing, Emma made sure the process was painless , and answered all our worries and questions. Emma went above and beyond and text to reassure us our return flights were on track to head home. highly recommend.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks so much Sarah.

Annie L 2 years ago

Fantastic experience: Emma is fantastic! Friendly, professional, easy to chat to and her knowledge regarding cruises is amazing. We were originally supposed to sail in 2021 but Covid and a wedding meant it got pushed back twice. The cruise we ended up taking to the Fjords in May was incredible. Emma advised on cabins and we ended up with a fab cabin in a brilliant location. She sorted out accessible boarding which really helped as our son with ASD got quite excited and overwhelmed. I would absolutely recommend Emma to anyone looking to book a holiday of any type. We already have our next cruise booked through her. Thank You Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Annie. It was a long time coming but I’m delighted the cruise was so fun and easy!

Mary Weston 2 years ago

Fantastic experience: Emma is extremely professional. She helped us to find excellent family holiday options by listening to what we said was important to us. She also proactively contacted us when there was travel disruption, we found this very reassuring and wouldn’t hesitate to book with her again. Thank you Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Mary. Happy to help :)

Sara B 2 years ago

Fantastic experience: Emma took all the stress out of booking a holiday and found the perfect holiday for us. It was really reassuring to know she was there to solve any problems throughout. Emma sent us reminders along the way of things that needed doing. She had excellent knowledge of the hotel and location and gave us lots of great tips and support. I will definitely be using Emma to book any future holidays, she really knows her stuff!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Sara. It sounds like you had a wonderful holiday and I’m so glad I could help.

Sian Hooper 2 years ago

Fantastic experience: Amazing experience booking with Emma . Emma was able to find us a fantastic hotel at a great price that wouldn't have been on offer if I had booked solo. Excellent communication throughout the process. We really appreciate the personal touches Emma offers. Your holiday is in good hands

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Sian. Happy to help

Lea SO 2 years ago

Fantastic experience: Emma booked a holiday in Rhodes for us, the process was smooth with prompt email replies and a helpful video call to figure out what we wanted. She stayed within our budget and found us a great deal. Because of the wildfires the holiday was cancelled by Jet2 in the end, but again Emma was helpful and supportive throughout. She called me within minutes of the message from Jet2 about the cancellation and we discussed alternative options. Emma took the worry of refund or rebook off me, researched what was available, and eventually helped us find a different holiday booking for later this year which she arranged and again everything was so smooth and easy our end, and we'll even end up getting a little refund for the price difference as well. Very happy with the support we've had from Emma, thank you so much!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you. Im really glad you will be getting a holiday despite all the issues.

Alexis Hughes 2 years ago

Fantastic experience: We’ve just come back from an amazing holiday all thanks to Emma! She was so friendly and knowledgable, I wouldn’t want to book with anyone else!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Alexis. Happy to help.

Leah Jenkins 2 years ago

Fantastic experience: I contacted Emma as a first time cruiser. I had no idea where to start so I needed an expert. I think it’s so important you get the right cabin, location, ship, entertainment, ports and excursions to meet your needs. Emma was spot on with her all her recommendations and our trip was truly magnificent. I cannot wait to book my next cruise with Emma. Thank you.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Ah thanks so much. I am delighted you enjoyed it.

Julie O'brien 2 years ago

Fantastic experience: Emma was recommended by a friend & what a life saver! After days of us trawling for flights & accommodation online trying to find good prices,timings of flights etc to a wedding in Florida with a bucket list trip to New York tagged on Emma had us sorted within hours of my call to her. She had loads of tips & advice on how to tackle NY & fit in all we wanted to see & do. The hotel she booked us was in a fabulous location & a great size for NY. Knowing she was just a phone call away for any questions we had at any stage of our trip was a great reassurance. We had the most amazing adventure, thank you Emma.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Julie - I'm delighted I was able to help you make this such a special trip.

Rebecca Yardley 2 years ago

Fantastic experience: Emma is amazing. I decided I wanted to book a cruise for the first time for my husbands 40th with our three kids and had no idea where to start. She listen to what i needed and spent time talking me though it all and answered all my questions. Emma went though the floor plan and found us the best interconnecting rooms which we're great. Emma also made sure we had all the information we needed before we went so we could make the most of our hoilday including her own personal experience about the best place to park which work so well. Highly recommend Emma and will be using her for the next holiday. Thank you

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Im so glad you had a wonderful time. Happy that I could help.

Laura Evans 2 years ago

Fantastic experience: Emma is an absolute star at what she does! She seems to know what you need before you do, from where to go to what to pack she is on hand to assist with any questions no matter how silly they might seem. We have booked a few holidays through Emma now and have so much confidence in her knowledge and assistance. You will definitely be seeing us again soon Emma, thank you

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Laura. I appreciate your kind words.

Karen James-stokes 2 years ago

Fantastic experience: A big Thank You to Emma for arranging our first ever cruise which was on the beautiful P & O Arvia. Her advice on choosing our trip was so helpful and no question we had was too much trouble for Emma to answer. We had the best time ever .We'll definitely be travelling again through Emma xx

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Karen. I’m delighted you had a wonderful time.

Gareth Tidmarsh 3 years ago

Fantastic experience: Many thanks to Emma , for booking the holiday , and great advice via email and zoom call ... Will Defo use again ...

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Gareth - I'm so glad you had a great time

Aidan Casey 3 years ago

Fantastic experience: Emma was fantastic, really listened to what we were interested in, helped advise a few options and was always on hand to answer questions. Especially helpful when planning a trip with children which is always a bit more stressful. Would highly recommend

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Aidan. Your trip was really interesting for me to put together and I’m glad we were able to make it all work.

Samantha Williams 3 years ago

Fantastic experience: I’ve used Emma 3 times now and won’t consider booking travel without her expertise. Emma is extremely knowledgeable and her attention to detail is exceptional. She takes the time to get to know her clients so that what she puts forward is tailored to us and what she knows is suitable/helpful for us. She provides ongoing support after booking which is so, so helpful. Thanks Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Always happy to help

Mike Howell 3 years ago

Fantastic experience: What a superb travel consultant. Nothing is too much trouble for her.

This review has been automatically translated. | See original text
Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Mike. Always a pleasure

Rachel Arnold 3 years ago

Fantastic experience: Emma was so friendly and helpful from the very first time I got in touch. She listened to what we wanted as a family, helped me manage my expectations and then came up with the perfect holiday. Emma went the extra mile to ensure we had our holiday secured as soon as we could. Emma was at the end of the phone / messenger throughout our booking process and holiday. We were lucky not to experience any issues, but I was pleased to have Emma supporting in case we did. Thank you so much Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Rachel. What a lovely review! I’m delighted you had a lovely time.

Daniel Brimble 3 years ago

Fantastic experience: Emma was a huge help booking and finding a destination for our family moon. Emma was always available for any questions and/queries. It took away any stress booking a holiday as Emma did this all for you. Emma found us a fantastic hotel in Lanzarote it was clean and well kept. Stunning views of the Ocean. The staff were all super friendly and could not do more to help. The food was of a good quality and the hotel entertainment was excellent for children and adults alike. The children loved the pools including the slides which were perfect for our 5,8 & 12 year old. Would highly recommend to anyone.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks so much. I really glad you loved the hotel and had a wonderful time.

Laura Roberts 3 years ago

Fantastic experience: Emma made sure our trip to EuroDisney was great! Getting to know us to understand our needs and expectations, she recommended a great place to stay (Davey Crockett Ranch), gave us loads of time in the parks, and made sure we knew what to expect. Emma checked in with me regularly, as we had to rebook our trip a few tes because of covid, and actually saved us a few quid too. If you've never done Disney before, I would highly recommend Emma's services to get the most out of your trip!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Laura. I’m glad you had a great trip after all the rearranging!

Lynda Jones 3 years ago

Fantastic experience: Emma offers a personal service and we will definitely look to use her for all of our future travels.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Lynda for taking the time to leave a review.

Carla Stocks 3 years ago

Fantastic experience: Emma not only listened though truly heard what we were looking/hoping for in our holiday and, as a result, she truly delivered. We had an amazing holiday. I wholeheartedly would recommend Emma.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Carla. I really appreciate you taking the time to leave this lovely review.

Anwyn Morgan 3 years ago

Fantastic experience: So much has happened since we originally booked our honeymoon to Malta. Emma found us the perfect trip but It had to be postponed twice due to Covid. We got so close to going last month but I caught covid the day before we was due to fly. I called Emma as soon as I found out & even though she was on a day trip with her family she sorted everything for us that day. I was so grateful as I was feeling awful & really disappointed. While I was lying in my sick bed I asked Emma to find us an alternative to Spain as soon as possible. We booked something within a couple of hours. Menorca with Jet2 was exactly what we wanted. Check in, flights & hotel was perfect. Thank you for everything Emma, we’ll be in touch very soon to book for next year

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Anwyn. It's was a rollercoaster but I'm glad that, in the end, you had a lovely holiday.

Nerys Evans 3 years ago

Fantastic experience: We were hoping to book a very last minute week in the sun over the summer holidays, and with so many package holidays being cancelled in the news, just when we were looking to book, we wanted some expert advice and guidance on what to go for, and that's just what we got from Emma. From listening to our requirements, to finding a company who were more reliable during these difficult times, her knowledge was invaluable. We settled on a hotel in Crete and have had the most wonderful week there, everything went like clockwork and we couldn't find fault in the hotel or the service they offered, I would recommend Emma's wonderful bespoke service to anyone looking for help finding the exact right holiday for them.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Nerys. I’m so glad you had a wonderful time.

Alison Smith 3 years ago

Fantastic experience: We’ve just returned from another wonderful holiday organised by Emma! Prior to booking, Emma always takes the time find out all of our requirements, likes & dislikes to ensure that our holiday is as perfect as possible. She has a great breadth of knowledge of the travel industry & always comes up trumps with the ideal holiday. I wouldn’t book a holiday with anyone else!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Alison. I’m so glad you had a wonderful holiday.

Susan “Suzie” Jones 3 years ago

Fantastic experience: We spent a wonderful week in Italy. We flew into Venice, spent three nights there sightseeing, eating great food and plenty of gelato.We took a waterbus across to the islands of Murano and Burano. Couldn’t resist a ride on a gondola. Took the very efficient and clean train to Florence, three nights there. Some of the places we visited were the Duomo, Palazzo Vecchio museum and the unfixing gallery to see the famous David. Enjoyed lots of street entertainment and mooched around the market, a great place to eat. Final part of our trip was the train to Pisa. A lovely place, quieter than Florence. Walked from our hotel to see the famous leaning tower. Ate at a great Italian family restaurant. Thanks to Emma our trip was very well planned and train tickets and some tickets to attractions were pre-booked.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Sue. I’m so glad you had a wonderful time.

Susan Perry 3 years ago

Fantastic experience: I would highly recommend Emma!! Emma was recommended by a friend of mine and I can't thank her enough for all the care, knowledge, understanding and expertise she showed when helping us chose the best options for our holiday, travel, transfers etc. Her knowledge about the Euro Disney parks, hotels, airports, meal plans and transfers meant that we booked the best hotel, travel times and transfers for us. The care she showed when booking our trip carried over to checking we had arrived, that there were no issues and then checking on us on our return. All in all first class service from start to finish.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Susan! Your trip looked wonderful

ruth lake 3 years ago

Fantastic experience: I can't recommend Emma any more highly than I do. Travelling at a time where flights are being cancelled and delayed by airlines constantly, Emma was amazing at helping talk me through what was needed and in constant contact, going above and beyond her job at all stages of the process.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

You are so welcome

Sam Ramsden 3 years ago

Fantastic experience: This was our first holiday booked with Emma and we will definitely highly recommend booking with Emma. She totally understood our needs and requirements and was extremely helpful and efficient throughout. Emma made the whole experience so easy and she was always available to help with any problems and issues we had. We had an absolutely fantastic holiday and can not wait to go on holiday abroad again. This was our first holiday abroad in many years and our children’s first time going abroad. Thank you Emma for everything you did for us and for being a listening ear when we had passport issues. Everyone would benefit from having Emma as their holiday agent!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Sam, I’m glad you had a great time depsite the set backs.

fran James 3 years ago

Fantastic experience: Emma is wonderful. she is so knowledgeable, patient and accessible. Traveling as a group of 7 first timers to Orlando after a pandemic with a huge amount of red tape, costs and options to navigate - we would have been lost without Emma. It should have been a pretty stressful holiday booking with complications and cancellations all down to the pandemic but Emma guided us through it with ease. The holiday was awesome and just knowing Emma had our back if we needed anything was so reassuring. I can’t recommend Emma enough. I will forever be grateful to her and will continue to use her services when booking future holidays. Don’t hesitate to get in touch, she was our Disney Fairy Godmother

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

It was absolutely my pleasure and I’m so glad you had a wonderful time.

Rob Blacker 3 years ago

Fantastic experience: Having enjoyed several holidays with several more booked via Emma, we can honestly say that Emma brings a priceless addition to the whole experience. Nothing is too much trouble and the help certainly does not finish once booked. Emma was at the end of the phone when a taxi did not arrive at the airport in Hanoi, Vietnam and sorted it immediately. We have since then booked a Galapagos bucket list trip and an Orient Express trip. Both of which took a huge amount of research by Emma to get it just right for us. No longer do we book everything independently when we can tap into Emma’s experience, all with the knowledge that she has our back whilst on our travels. Thank you Emma.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thank you for this lovely review. I love booking your holidays. They are so much fun!

Cylch Meithrin Ysgol Glan Morfa 5 years ago

Fantastic experience: Just got back from a brilliant time in Disneyland Paris, which Emma booked for us. She really took time to understand what we wanted and helped us navigate the overwhelming (to me anyway!) Disney processes. I know for sure we wouldn’t have got as much out of our stay without Emma’s Disney expertise! Everything from how to meet Olaf, where to get the best veggie food in the park, the best rides to go on first... knowing that Emma had everything in hand meant we could get on with enjoying. I would definitely recommend Emma’s fantastic service. Thanks Emma!

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Sian! Glad it was such an awesome trip

Wendy Dorey 6 years ago

Fantastic experience: Emma organised our recent trip to Iceland. It could not have been more professionally handled as she thought of every thing down to the smallest detail, checking it was exactly what we wanted before finalising our booking. Prior to departure , she checked that all the documentation was in order. Peace of mind and personal service to the utmost degree.....you couldn't ask for more!! Thank you Emma.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Wendy. I am so pleased you enjoyed your trip!

Clive hughes 6 years ago

Fantastic experience: Dubrovnik - Sept 2019 this was the first time I have used Not Just Travel. My wife and I met with Emma and had a discussion of the type of holiday we were seeking. Hotel, location, price range excursions etc. Within a few days, we received the recommendations and choose the flight and hotel which suited us. Everything was then taken out of our hands!! Flights were booked, transfers, hotel, and we were constantly informed of the progress. The Holiday exceeded expectations, the Hotel, location, flights and transfers were all first class. There were some very nice personal touches, eg Tourist book and documents wallet. Will not hesitate to use Not Just Travel again or recommend to those of you looking for something better than the town centre travel agents.

Not Just Travel - Emma Summerill
Not Just Travel - Emma Summerill

Thanks Clive - it was my pleasure!

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