TUI Holiday Store

Fantastic experience: This review is for a wonderful lady called Mel in the Retford Tui Branch who has booked our latest holiday. She was very efficient, wonderfully kind & went above & beyond to make sure not just our holiday is perfect but also the booking process. She was respectful,thoughtful & very kind & caring. In my opinion she deserves a medal & a pay rise. Definitely would advise anyone wanting to book a package holiday or a break away to go into the branch I have mentioned in this review & sit with Mel face to face to discuss your needs. Mel thank you so much from Myself & Wayne for just simply being you. ❤️

Fantastic experience: Fantastic service from Vicki.

Fantastic experience: Recently booked a holiday with Vicki and the customer service was excellent. Nothing was too much trouble and her knowledge helped us find the perfect destination for what we wanted.

Fantastic experience: Just dropped in to ask a question as I'd booked online, but Ryan went above and beyond and acttually sorted the issue for me whilst i was there. Thanks Ryan.

Fantastic experience: Booked for Jamaica with Ryan. Lovely guy explains everything really well and also easy to talk to.

Fantastic experience: Went into the tui shop in my local town (Retford) and spoke with Clare and Ryan regarding my upcoming holiday as was informed 11 days before the departure date that the hotel i booked is going to begin construction working on the 1st may right up to Nov so wanted to discuss my options as I didn't want to spend 2 weeks holiday on a building site . Both Clare and Ryan was friendly understanding and so helpful and sorted me a new hotel within minutes. Both members of staff made me feel at ease and are a credit to TUI definitely booking with them well done and a massive thank you to them both

Fantastic experience: Fantastic service with the personnel touch, thats missing nowadays !

Fantastic experience: Alway had a good experience with Tui Retford. An easy place to recimmend.

Fantastic experience: Straight forward excellent service.

Fantastic experience: I started talking with Ryan when the main TUI switchboard was on overspill. As a result of how he helped me with a booking, we have now used him to book several holidays for us. He and his colleagues are always helpful and knowledgeable.

Fantastic experience: I went in to book my holiday a few days ago with Jerome. It was very easy, he took his time to check everything was right. I also booked the travel insurance through TUI and will be calling in to book the airport parking as well. A great experience booking all aspects of a holiday, without any of the stress!

Fantastic experience: Great store with excellent staff. They are always helpful and friendly.

Fantastic experience: Excellent holiday store. The staff are very friendly. Especially Ryan who quite often goes above and beyond. Wouldn't go anywhere else to book a holiday.

Fantastic experience: Tui staff are all very welcoming, Ryan was pleasant and very helpful during taking our booking

Negative experience: Changed original 5 star review due to exceptionally poor after sales service.

Fantastic experience: Vicki was very helpful and patient with me. Got all the information and checked for welfare that I needed to make the holiday better for my child Recommend speaking and booking with Vicki and all the ladies in the tui shop.

Fantastic experience: Vicki was very friendly and helpful when booking our holiday

Fantastic experience: Ryan at Retford booked my holiday today He was professional and helpful A very good experience I would highly recommend TUI in Retford for your holiday bookings 5 Star ….

Fantastic experience: When we visited the Retford Tui store, we were greeted by Vicky who was so helpful, knowledgeable, & professional in all aspects. Great friendly service, much prefer face to face contact, as appose to booking on line. Would highly recommend Vicky & all the staff at this shop.

Fantastic experience: Having never booked a package holiday before and Mel Ross was very patient and thorough - felt fully satisfied with everything

Fantastic experience: Came straight in, Jerome was very professional, I’m slightly disabled so he was incredibly helpful.

Fantastic experience: Happy with the service from Mini and Ryan at TUI Retford

Fantastic experience: Grate service from vicky

Fantastic experience: Been into Retford store today had great service from Sam and Vicki, Thank you

Fantastic experience: Served by Jerome today, booked a holiday in Turkey. Excellent friendly service. Highly professional.

Fantastic experience: Served by Jerome. Good servic

Fantastic experience: Just come back from lapland booked in the tui shop In retford. Lovely woman Mel Ross did it for use she knew what I wanted for a family holiday . And it was just what I wanted and more, if you are thinking of booking a holiday , my advice is see her she is so good at understanding what your want and will tell you the truth on what you are booking. Thank you so much and I will be in new month for next big holiday

Fantastic experience: Amazing service from Mini today nothing was too much trouble. We were soon sorted and booked in for our next holiday highly recommended thank you.

Fantastic experience: Booked my holiday with Vicki today, great experience. Will definitely be back

Fantastic experience: Booked holiday today with Minnie from Retford TUI shop excellent service very helpful and polite

Fantastic experience: Served by Ryan. TUI Retford are great.

Fantastic experience: Been in store today for help booking trips. Ryan has been so helpful and seems full of knowledge to everything Ive asked him! Brilliant team member. would recommend everyone to go in there!

Fantastic experience: Excellent service from Jerome,

Fantastic experience: Always book my holidays with Vicki, she is very helpful and efficient.

Fantastic experience: Fantastic service from Jerome & Ryan. They couldn’t do enough for us

Fantastic experience: Great service from Tui Retford. Vicki is always really friendly and helpful.

Fantastic experience: Always book our holidays in the Retford branch. Great service from Vicki.

Fantastic experience: Saw Jerome at Retford Tui today. What a star. Everything dealt with efficiently. Great service

Fantastic experience: Jerome at Retford dealt with our booking efficiently and explained all options. He made booking our holiday an easy job. Thank you !

Fantastic experience: Booked yet another holiday at the Retford store. Jerome was very helpful as usual as all the staff are. We wouldn’t go anywhere else. Well done Tui.

Fantastic experience: Jerome, really please with the service today when I popped into the shop, thanks again

Fantastic experience: Jerome and the rest of the team are always very helpful and very knowledgeable with everything, I never book a holiday with any other Company.

Fantastic experience: Thank you to Jerome who assisted making our travel arrangements. Jerome made things seamless and was professional throughout.

Fantastic experience: Jerome was very helpful and pleasant, sorted everything out with no problem, would definitely book again with Jerome and tui,thank you for everything gary williamson.

Fantastic experience: Jerome was very helpful, friendly & professional when booking our holiday, thank you.

Fantastic experience: We have had a fabulous experience yet again booking our holiday in the Retford store. Jerome was very informative and professional

Fantastic experience: Jerome was most helpful. Great service.

Fantastic experience: Went into TUI Retford today and spoke to a lovely gentleman called Jerome, he made the whole booking experience hassle free, he talked us through all our options, gave us some great advise from his own personal experience of our holiday destination. He was a pleasure to deal with 5* service and a credit to TUI

Fantastic experience: Very efficient service and prompt attention from Jerome - thank you!

Fantastic experience: Booked a cruise with Jerome today. He explained everything in full. Made us feel comfortable with all our questions. Great service!

Fantastic experience: Jerome served me and booked my flight only, very helpful. Only had a limited time so really grateful

Fantastic experience: Jerome was amazing sorting our holiday out, nothing was to much trouble and explained everything in full to us. Thank you

Fantastic experience: Very happy with the service provided by Jerome. Talked me through all the items booked for the cruise. Would highly recommend.

Fantastic experience: Served by Jerome.well pleased with the service provided,highly recommended.

Fantastic experience: Served by Jerome for my flight to Agadir, very quick!

Fantastic experience: The team at TUI Retford are brilliant we were served by Millie and Ryan and they were brilliant. Cannot wait for our holiday

Fantastic experience: Recently booked with Ryan and Millie for Barbados great service.

Fantastic experience: Jerome was very helpful in setting up the app

Fantastic experience: Jerome was very handy in getting me all ready for my upcoming trip!

Fantastic experience: Just booked my cruise with Jerome, very efficient, not long to go!

Fantastic experience: Jerome was great sorted my holiday to Greece out

Fantastic experience: Served by Jerome, very helpful and concise, will be coming back!

Fantastic experience: Fantastic service from Jerome

Fantastic experience: Jerome was amazing so helpful booking our holiday.

Fantastic experience: The Tui rep name is Brogan , who works at the Retford office, has been very helpful, kind and knowledgeable. I would definitely book my holidays with Tui at the Retford office with Brogan and also recommend my friends. I frequently book my holidays with Tui. Thank you

Fantastic experience: Very helpful staff. I was helped by Jerome, he made the experience very easy, he was well mannered, professional and organised. I would definitely recommend.

Fantastic experience: Jerome sorted out my North Macedonia holiday, very grateful, now looking forward to my trip

Fantastic experience: Just booked my Egypt holiday with Jerome. Great service, excited for my trip!

Fantastic experience: Served by Jerom, very grateful, did a great job!

Fantastic experience: Jerome was very helpful

Fantastic experience: Very efficient knowledgeable service and very patient

Fantastic experience: Been served by Jerome today, fantastic customer service skills with plenty of knowledge in travel and all the activities included. Will be back again!!!!

Fantastic experience: Was served by Jerome, got us exactly what we needed, great service. Looking forward to my holiday!

Fantastic experience: Served by Jerome, very grateful fantastic process!

Fantastic experience: Fantastic service by Jerome

Fantastic experience: Served by Jerome, excellent service very grateful. Will be back in the future!

Fantastic experience: Served by Jerome and Mel, fantastic service from both. Will be coming back!

Fantastic experience: We have booked with Ryan, and we love the store and the service we receive.

Fantastic experience: I always book with Sharnie, extremely knowledgeable, hands on and always happy to help. Would highly recommend, she is a fantastic member of the retford store.

Fantastic experience: I booked excursions with Millie for my recent trip to Krakow, would definitely recommend, the companies that were used were really professional and helpful. Millie provided a really good service and found us the best excursions

Fantastic experience: Served by Jerome, fantastic service

Fantastic experience: Recently booked our flights with Ryan at TUI Retford

Fantastic experience: Recently booked a cruise with Ryan, fantastic service.

Fantastic experience: Recent booked our holiday with Ryan at TUI and he is fantastic

Fantastic experience: Served by Jerome, fantastic service

Fantastic experience: Served by Jerome: excellent service. Jerome is very knowledgeable, patient and professional. This is the second holiday Jerome has helped me book and I'm sure there will be plenty more. Thank you very much!

Fantastic experience: Served by Jerome very efficient

Fantastic experience: Ryan, great service

Fantastic experience: Served by Jerome, fantastic experience!

Fantastic experience: Ryan was helpful, polite and was able to find us a dream holiday.

Fantastic experience: Straight forward booking Jerome has been great to explain all the details of our holiday

Fantastic experience: Mini was very helpful it was a pleasure to book this holiday the staff are always friendly

Fantastic experience: Served by Jerome, Very relaxing and very efficient in doing my booking. Thank you very much.

Fantastic experience: Recently booked our holiday with Ryan at TUI Retford, we couldn't recommend his service enough, fantastic and knows his stuff. We love TUI Retford and all the team.

Fantastic experience: Served by Jerome, he has fantastic knowledge of the wide range of products available!

Fantastic experience: Came in to book our wedding, we were served by Jerome who was very helpful and knowledgeable about the services on offer.

Fantastic experience: We cannot thank Ryan enough for all his hard work and effort, his service is brilliant great work effic and knows his stuff.

Fantastic experience: We cannot recommend Ryan at TUI Retford enough, he always goes above and beyond and helps us with our travel needs.

Fantastic experience: Shoutout to Ryan for being the holiday guru we never knew we needed! amazing service and knows how to find a bargain.

Fantastic experience: When it comes to finding the perfect getaway, Ryan is our best kept secret! Thanks for always exceeding our expectations ✈️