Hays Travel Castleford

Positive experience: Good rates on money exchange

Fantastic experience: Chelsea our travel consultant was outstanding , she was so knowledgeable, helpful and polite , she helped us booked the holiday of our dreams to Canada , her replies to my questions prior to going into the shop were so prompt . We couldn’t have asked for a better person to deal with our booking . 100% the best travel consultant we have dealt with

Fantastic experience: I wouldn't book anywhere else, the Castleford branch has 1st class very helpful 5☆ staff.

Fantastic experience: Went in to today to collect the local currency for my holiday destination, met by a warm reception by every member of staff of the team, everyone made acknowledgments and said good morning, really friendly and super service as always, top marks for everyone, never go anywhere else for these services can’t beat the customer service, thank you!

Fantastic experience: Thank you to Hannah-Jade for booking our holiday and booking all the little extras we requested. Hays travel excel again

Fantastic experience: Very friendly and helpful. So much so, we went in for info only and came out having booked a holiday.

Fantastic experience: Very helpful, and go that extra step to ensure you have the best customer experience

Fantastic experience: Lovely lady helped us loads

Fantastic experience: Can't fault them nothing is too much trouble very nolageble always helpful

Positive experience: Efficient x

Fantastic experience: Felicitari!

Fantastic experience: Can’t thank Hays travel enough for their help, in particular Claire. You have given us our perfect honeymoon, not an exotic destination but it is our favourite hotel in our favourite resort. We couldn’t be happier, thank you so so much.

Fantastic experience: Very helpful.

Fantastic experience: We went to book holiday with friends, assistant very nice, we had a laugh with her,

Fantastic experience: Friendly staff and incredibly polite and helpful

Fantastic experience: Only spoke on phone but fab service

Negative experience: From the first comment off the travel advisir of you wont find swim up rooms in greece i knew that i wasnt going to get any help with finding a holiday. it went down hill from there really, the advisor had very little knowledge on anything i was requesting. I had already done a fair amount of searching myself so i knew what was and what was not possible so to be told you can only get swim up rooms on the luxe collection was again wrong. absolutley useless and i am very disapointed with hays that they would have someone that knows nothing about what they are selling

Positive experience: Busy but lovely staff

Fantastic experience: I was always one of those people who sorted out their own holidays. (searching the internet, booking my own flights/hotels/transfers). I've used Hays Travel in Castleford for the last couple of times & can't think of a single bad thing to say. Even when covid scuppered a booking a few years ago, Hays sorted everything for me, I never had to lift a finger. They make it all so simple & truly know their business. It's a great team down there & I personally will only ever book through them forevermore. Can't praise them enough!

Fantastic experience: Excellent staff, very helpful and friendly

Fantastic experience: Very good service and very knowledgable

Fantastic experience: Spoke with Grace at Hayes travel in Castleford. She was knowledgeable and efficient. Would recommended her.

Fantastic experience: Brilliant. Emma was so helpful, she answered all of our questions. Very good.

Fantastic experience: Decent stuff friendly and helpful.

Fantastic experience: Got my refund today

Positive experience: Not used it, except for money exchange but seems popular.

Fantastic experience: Friendly staff, so helpful and good exchange rate, if you can get it cheaper, they will match it

Fantastic experience: Fast convenient service and friendly helpful staff.

Fantastic experience: We Had A Fantastic Holiday To Los Cristianos Tenerife September 2019 All Thanks To Hays Travel And Jet 2 We Wont Use Anyone Else Now

Negative experience: The travel agent just read from the website. Completely pointless middle person. She didn't have a clue about the locations she was showing us.

Negative experience: Never been in the place

Fantastic experience: Really helpful and friendly

Fantastic experience: Laura is a credit to her team and hays . Nothing I mean nothing is too much trouble for her. An outstanding manager. Il be lost when she goes on maternity leave. Bev and Lucy Hirst

Fantastic experience: Excellent service

Fantastic experience: Excellent service as usual

Fantastic experience: Great service great staff

Positive experience: Okay

Fantastic experience: Lovely staff. Always willing to help.

Fantastic experience: Good service the two people that is in the shop makes you laugh and feel at ease. Defo be going back to get me some more dollars. Nothing was too much trouble for them...

Fantastic experience: Excellent service Clair was geart many thanks

Positive experience: The staff here are so helpful and polite

Fantastic experience: always great exchange rates

Fantastic experience: Very good and pleasant will do anything for you

Fantastic experience: Always very pleasant & efficient. I rarely book anywhere else.

Fantastic experience: Very good

Fantastic experience: Brilliant service

Fantastic experience: We ordered our Currency on Monday and picked it up on Wednesday as promised ... great service from friendly staff.

Fantastic experience: Best place around formoney change always brilliant service andlast year our holiday to dubai and Thailand was cheaper than what i priced flights up at amazing

Fantastic experience: Best place to book your hols and get your holiday money fantastic staff

Fantastic experience: Excellent service from Laura the manager, she found us the perfect break at the right price. 10 out of 10 all round.

Fantastic experience: Great staff and know there stuff.

Fantastic experience: great for not being in castleford

Fantastic experience: Girls always helpful and friendly

Fantastic experience: Same as usual, always helpful,polite and efficient, don't go anywhere else

Fantastic experience: Good value Travel Agent.

Fantastic experience: I book all my holidays through the Castleford branch and have always had great holidays and a professional service from all the Hays staff

Fantastic experience: Most helpful people we've met in travel agencies very friendly and do all they can to make your holiday the best they can 5stars definitely