Suitcase Travel

Fantastic experience: A travel agent I have been regularly using and always providing good hotels and flights.

Fantastic experience: We were helped by Mike and Lynn at suitcase travel to book a trip to New York. I can't recommend them enough they gave us a couple of options for flights and hotels as per our requests. They were really helpful at every stage of the booking process and made sure we had all the information we needed. We will use them again in the future.

Fantastic experience: Always happy to help . I’ve booked 4 or 5 trips now with them . Some European weekend trips some New York. I’ve also booked a great trip Nov 22 to Tenerife and a bucket list trip to Graceland for 2023 . Very happy to recommend Suitcase travel.

Fantastic experience: I had a great holiday, thanks for your help in getting everything sorted out.

Fantastic experience: Mike ,Lynn,penny were fantastic with helping me sort out a trip to Canada for my husband's 60th.Starting in Toronto and ending up in vancouver. Flights were booked ld asked for taxi's from the airports trips to Nigeria and cn tower were sorted for us and coach company through the rockies nothing was too much trouble our trip was fantastic and due to their help our trip was made so easy always at the end of the phone to help .So if looking for a holiday of any sort or special occasion l would recommend suitcase so thank you again

Fantastic experience: We booked our September 2022 honeymoon to Turkey with Suitcase Travel. We let them know we were thinking of a weeks tour and then a week of relaxation, providing a guide on our budget. Penny sent us through a couple of options to decide which route to go down e.g. group or private tour and happily took onboard any feedback we had to make sure our honeymoon was exactly what we wanted. Penny & all those at Suitcase Travel have always been on hand to answer any queries we have and support us. As someone who normally does the holiday planning themselves it was lovely to let go of the reins for our honeymoon! Suitcase Travel will be our go to travel agents in future & would really recommend them!

Fantastic experience: A very helpful and reliable company who will put together a package that not only meets your needs but is based on their considerable experience. Have used them before and will certainly do so again. They get to know you and take a pride in the care they offer.

Fantastic experience: The service at Suitcase travel is second to none. Not only are they able to meet specific and unique requirements of individuals, they always come up with a 'gem' of a resort each and every time. We have used Suitcase Travel on a number of occasions in the past and will continue to do so. We cannot thank them enough for the efforts they go to ensuring we have the best time every time.

Fantastic experience: This was the most stress free holiday we’ve ever been on. Penny at Suitcase travel handled absolutely everything so we didn’t need to worry about a thing. There was great communication in a time where flights were being cancelled regularly which really reassured us - Penny even let us know about twilight bag drop off the night before our early morning flight as she knew I was anxious about the queues. The whole holiday ran so smoothly - we were picked up by private transfer (in a lovely airconned car) and the driver pointed out the local landmarks and let us get out at a view point en route to the hotel. The hotel Suitcase travel found us was stunning (amazing views across the whole bay of Naples including Vesuvius) and the staff excellent! The trip home ran just as smoothly. Suitcase travel provided contact details so that we could reach out if we needed assistance. 5* service, would highly recommend!!!

Fantastic experience: What can I say Mike and the team are awesome. Even after losing our passports on the way to the airport Mike and the team were at the end of the phone to tell us what to do. We were supposed to fly to Lapland today but obviously couldn’t but these guys went above and beyond and managed to sort another date for us and even managed to get us a discounted price. You guys have made my little girls dream of seeing Santa still happen. We were devastated this morning but you guys are amazing and we can’t thank you enough.

Fantastic experience: Suitcase Travel handled our holiday to Sandals Antigua. Mike delivered superb customer service through our backed by a very efficient team. We were kept informed of every detail. Everything they said would happen, happened. First class in every respect. We wanted to return to Caribbean and Suitcase Travel was our first choice sadly COVID 19 prevented us from travelling, Mike handlers the postponement brilliantly. We will be back when it is safe to travel again.so refreshing to talk to a friendly and professional local travel agent who care about the client first. David & Eve M.

Fantastic experience: We called into Suitcase Travel firstly because it was local whilst we was in town we wanted to get some ideas for our honeymoon and try to steer away from usual beach holidays as it was our honeymoon wanted it to be extra special, we went in with a fairly blank canvas of were we wanted to go and was open to ideas, Penny was brilliant she took time to talk us about what we wanted, budgets and gave us options to travel to that we didn't even think about whilst ensuring we got the best hotels and places to stay on our trip and within budget as well as her knowledge and Mikes on what we can do/visit, best time to go for weather etc. We ended up visiting South Africa travelling for our first week spending 5 days in Cape Town and 3 days in the winelands and our second week in Mauritius to relax., from asking any questions we had on our trip, to picking up tickets and getting us a free upgrade to the lounge in Cape Town, every step Suitcase was great, our honeymoon was simply perfect and I could not recommend Suitcase travel enough for anyone organising there trip.

Fantastic experience: Suitcase Travel were fantastic in organising our honeymoon. They worked very closely with our specifications and budget to organise a trip to South Africa, including Safari and Mauritius. Communication was fast and effective and customer service was excellent. When the airline delayed our flight last minute, we contacted Suitcase Travel and Penny was able to advise us regarding a missed connecting flight and book us another night at our destination. We would highly recommend Suitcase Travel.

Fantastic experience: Would always recommend suitcase travel. These guys are so friendly and welcoming and nothing seems too much trouble for them. They are extremely responsive and listen to what you want. Have booked a few times with them and will definitely continue to return!

Fantastic experience: Fantastic and local company !! Highly recommend. Have booked many a holiday with them and will continue to do so in the future!!! Extremely helpful and very knowledgeable!! Nothing too much trouble

Fantastic experience: Brilliant service from both Penny & Mike in helping us arrange our perfect honeymoon. Nothing was too much trouble and they have been a pleasure to deal with! We will certainly be booking with them again!

Fantastic experience: I first used suitcase travel last year for a holiday to Egypt. The whole process was so good, no hard sell and they listen to what you like and don't like. The holiday we booked just happened to be with Thomas Cook, so obviously that didn't happen. But they were on the case. They sorted the refund out, found us another holiday, nothing was to much trouble. Highly recommend Suitcase Travel to anyone looking for a holiday. I have dealt with all 3 members of staff and they are all so friendly & helpful.

Fantastic experience: Experienced family of professional travel agents. Suitcase Travel booked an amazing holiday for us to Thailand. We gave them a budget and they did the rest. We had an exceptional time that exceeded all expectations. In addition Suitcase Travel booked a holiday for us to Canada with lots of tours again within the budget we set them. Regrettably it was cancelled but Suitcase Travel ensured we received a full refund. It was reassuring to have them to deal with this for us. Again exceptional service. Can’t wait to book with them again as soon as we can travel.

Fantastic experience: A big thanks to Penny for arranging the refund of our cancelled Sunspot holiday in Malta. We will be sure to book again through Suitcase Travel when things return to a semblance of normality.

Fantastic experience: We have know the family behind suitcase travel for many years, who are professional, helpful and knowledgeable. They were super helpful when booking our holiday and have been extremely informative during the recent pandemic keeping us updated on upcoming trips and our options, making us feel at ease. Fabulous company!

Fantastic experience: Very recently back from Las Vegas, a trip that was all booked through Suitcase Travel as a surprise for my wife's birthday. All arrangements were excellently executed; airport transfers, extra trips we booked like the evening helicopter ride along the strip and Grand Canyon visit, fantastic stay at the Venetian Resort, etc. It was a trip of a lifetime and so much more to see if we can go back there. Thanks so much for making the holiday for us.

Fantastic experience: Just back from a weekend in Budpest to celebrate my 50th Birthday, all arranged and booked with Suitcase Travel. Thank you! Accommodation/hotel was excellent and in a great location for getting out and about, can't wait for our next trip away with them :)

Fantastic experience: Excellent place to book a holiday. Top quality service.

Fantastic experience: Well organised trip. Everything went like clockwork. Thank you.

Fantastic experience: Just back from a 5 day break in Jersey. As always the team at Suitcase covered all the bases in terms of Flight, Accommodation, Hire Vehicle and transfers. I recommend this family business unreservedly!

Negative experience: If you book a holiday you expect to be made aware of any additional cost you may incur. After booking a holiday for my partner and I through Suitcase Travel, it was only when we got to the hotel I found out that I had to pay an additional 46 euro's on top of the price of my holiday! After writing to Suitcase travel, I received an email response basically saying that I had been made aware! I then decided to go down and discuss the matter with them. Still adamant that they'd made me aware of this cost, it turns out its in the "additional information" and yes, the print is smaller than the rest! As I said, I would have expected to be made aware verbally that when I arrived at the hotel, I'd be asked to pay an additional fee. No surprises is what we expect. Would I use them again? ABSOLUTELY NOT! Would I recommend them? ABSOLUTELY NOT. Very poor customer service if you have a query or complaint.

Fantastic experience: Always a good deal 'great service'

Positive experience: Spot on

Fantastic experience: Excellent service and good prices came up with a holiday that suits us very quickly.