Halo Holidays

Fantastic experience: Such an approachable and helpful company! Were willing to make a custom made itinerary fit around dates and destinations!

Negative experience: Very difficult company to deal for simple problem resolutions. Poor service.

Negative experience: extremely disappointed with their service. will not recommend.

Fantastic experience: We had an amazing experience with Halo Holidays! The support was excellent throughout our entire trip. Special thanks to Mathura, who assisted us from start to finish, ensuring everything went smoothly and even helped us with a customised tour. Their commitment to customer satisfaction truly set them apart. Highly recommend their services for a stress-free vacation!

Fantastic experience: We booked with halo for my 50th birthday as it has long been on my bucket list. We nearly didn’t having read a number of reviews claiming scams and bad experiences plus what would have been red flags such as the rep not really speaking English as their first language and being over enthusiastic to close the sale plus the big one of ‘this is too good to be true’. In the end we bit the bullet and booked up and we are so glad we did! The rep who helped us was called mason and he could not do enough for us. He kept in touch through out the holiday and made sure every detail was taken care of. I asked for a 10 night break with 4 nights in Tokyo 3 in Kyoto and 3 in Osaka travelling by bullet train between them. I also wanted to visit Hiroshima for a day. Flying from Newcastle by emirates via Dubai. Mason did all the looking and booking and came back with £2600 each I cheekily took this to Hays travel who I really like using and they informed me it had been miss costed and it would actually be £3600 each. An extra £2000 and potentially out of our price range. This would be the too good to be true flag. However Mason organised for me to attend the head office in Newcastle and pay by credit card I’m their machine at my request. My thinking being the credit card would protect the payment. I was still worried but once they sent the documents over we checked with Emirates who confirmed we were on the flight. From that moment on everything was perfect. When we landed the private car was waiting to take us to the hotel. At the hotel our bullet train tickets were waiting which was repeated in the other hotels. The hotels are listed as 4 star but I’ve stayed in much worse 5 star ( we checked and confirmed the hotels before the bookings were finalised). The hotels were also futuristic Japanese marvels. You have got to see a Japanese toilet they’re like something out of the nasa spacecraft. Not a single thing went wrong. Everything was perfect. Special mention to NIS tours who took us to Hiroshima and the island which was an amazing day out. I should also mention the free complimentary tour/experience we were given by Halo. We chose a tea ceremony which again was amazing and was just that. Not a detour to a shop or factory where you have to buy stuff just the tea ceremony which would have cost us £50 had we booked it ourselves. I have no idea how Halo have done such an amazing job but I will use them for all my holidays from now on and my friends are queuing up already. I did speak to the director, Naz I think, who explained how they operate with a lot of experience in the game, sending staff to the locations to establish contacts and knowledge and how they are expanding. Maybe that helped. In short this has been the best holiday experience ever and I thank Halo holidays and Mason in particular for helping to make it happen.

Fantastic experience: Great service provider. I was skeptical to start with due to everything being done via email and messenger however, Halo were exceptional. Our agent, Mario, was fantastic. Honest, patient and very accommodation to our wants, needs and thoughts Mario managed to help us plan the perfect Honeymoon with excursions, transfers and flights. Highly recommend.

Fantastic experience: I recently had an excellent experience with Halo Flights. Mr. Abdul assisted me with purchasing a ticket when my payment didn't go through. He remained calm and guided me through the process efficiently. Within 24 hours, I received my e-tickets. Abdul's service was outstanding, and I highly recommend Halo Holidays for their competitive rates and exceptional customer service.

Fantastic experience: Roger was very helpful with me and my friend when we booked our flights. It was our second time booking with Halo and when are planning to book with them again. They are very helpful and affordable

Fantastic experience: Halo flight is such a great travel agency I had Roger work with me personally and twice he has pulled through and gave me the best of the best. They are safe secure and honestly working with took of all the pressure and problems, I surely will continue to book through them

Fantastic experience: Me and my family booked a flight to the Philippines with halo flights and Vanessa made the experience booking our tickets fast and easy! Would definitely recommend.

Fantastic experience: The workers are really fantastic and humble and polite

Fantastic experience: I just booked a 4 day Dubai & 4 day Bali trip for my birthday next year, and to say I am excited would be an understatement. Iyan is my agent, and I am so pleased with him. He has accommodated me in every way with getting this trip booked for my group. If everything goes like the booking, we will have an awesome time in Dubai & Bali.

Fantastic experience: Very good service with Liza highly recommend

Fantastic experience: Booked holiday with them last year and it was spot on . No issues at all. Thanks

Fantastic experience: We have been using halo for long time now and certainly I can recommend. They are helpful and great price. Work booking holiday from halo.

Fantastic experience: Quick, cheapest and reliable agency we ever had,we have our flight on peak season(December to PH)and Miss Kathleen manage to give us a very great deal,she is very friendly and understanding to our situation, I highly recommend Miss Kathleen and Halo Flights. We can't wait to our trip.God bless us all!

Fantastic experience: Once again i would like to thank Brenda Lopez and Kathleen for our tickets, this is my 5th booking in Halo flights, they always helping us to book a ticket . i really recommend them .

Fantastic experience: another amazing holiday with halo flights. Special thanks to Liam for an unforgettable holiday everything perfect

Fantastic experience: I was worried at first as I’ve never heard of the company but I can not fault it!! Very easy booking through Facebook messenger. Payment sorted and vouchers emailed over the following day. Had an amazing holiday at Disney. Saved £1k booking through this company rather than doing it myself. Had an amazing time, airport transfer was always on time. Will definitely use this company again

Fantastic experience: I would like to say thank you to jm who assist us all the way from buying our tickets and flying ,reminding us what to do so our journey will be smooth!!! Again thanks!!! Your a gem!

Fantastic experience: As always…it is easy and stress free booking a flight with Halo Flights. This is the 3rd time I have booked with them without any problem. Brenda is really kind, helpful and and efficient with her works. I would not hesitate to recommend her to do your booking transactions if you are planning to go to holidays soon. 5 Star Ratings!

Fantastic experience: Appreciate swift and professional Responses of Mr.Atheeq Ahmed. Recommend any traveler to Book the Trip with Halo Flights for reliable Service.

Negative experience: Someone needs to return my call. I will be contacting the FCA in a minute.

Fantastic experience: Still the best ever! Service has actually improved!

Fantastic experience: I spoke to MJ via chat message regarding of my booking. She is very helpful assisting with my booking.. Definitely I will booked with halo flights again as usual.. This is my 4th booking of halo flights. Very trusted ticketing. Thank you so much #haloflights

Positive experience: Very helpful

Negative experience: Do NOT use this company. We have booked and attended the holiday (unlike many of the reviews on here who put a good review just after the booking process). We had nothing but problems with their suppliers! The whole holiday and two months following the holiday have been nothing but stress chasing a refund. They even admitted the third party supplier isn't the best company and they can't get out of contract with them. Not to mention I have had to chase them via email and phone to find out what's happening. Please learn from our mistake and avoid at all cost.

Fantastic experience: Great Experience with Halo flights. One of the customer service agents who’s name is Mike Stud gave me the best experience. He is very knowledgeable and helpful with everything. He is the most responsive, and personable travel advisor I have ever dealt with. He helped me a lot to get the best deal. I found it very easy the way he gave me all information for my booking. I strongly advise other travellers to use Halo Flights. Thank you very much Mike Stud.

Fantastic experience: Thank u to Ella who gave me the best quality of servicethis is my first time to book at Halo flights and I found the staff (Maria) very professional and patient.She keep on updating me during our flight.Overall excellent quality of service.

Negative experience: Scammers! Do not use this agency they are nothing more than scammers!! They will take your money and never give it to you back and they will deny them self on the phone! Avoid!!!!

Fantastic experience: Brenda is Very helpful thank you

Fantastic experience: Hi I definitely recommend this travel agency , good customer service and affordable price Thank you

Fantastic experience: Brenda has been very helpful in booking our flights . She was always responsive and very accommodating. She is very efficient and helped us to arrange dates for our holiday bookings- very responsive and transparent

Fantastic experience: Excellent services.. Mike been so helpful as I was changing my mind all the time. He is so patient andcalm and approachable. Would definitely recommend Mike to anyone recommend that

Fantastic experience: Agent Robert William***** I was stressed out over planning a vacation and as I was browsing on instagram I came across haloflights travel agency and send them my inquiry, luckily I found Robert introducing himself to me and we spoke about places I’m interested to visit, we went over my budget and time frame and in a day he Emailed me few packages to choose from. Once I figured out where I want to spend my vacation Robert immediately worked with n reservation fairs. He showed me few hotels and was patient and flexible. He listens to my needs and adjusted all booking I required. He also went through luggage allowances and healthy measures and visa requirements with me. Robert is hard working agent with a calm patient manners and very devoted to his work. Robert was determined to meet my requirements and make this trip as stress free and pleasant as could be. I would have never thought that I can trust a travel agency with my information but Robert made my experience with haloflights an amazing one. I will definitely keep in touch with Robert for future vacation planning and tours knowing that I can trust him to provide me with the best customer service there is. I highly recommend Robert William if you’re looking for an agent with high expertise in what he does and highly mannered person. I give Robert a 5* rating with haloflights travel agency. Thank you Robert William

Negative experience: They have taken more than 5 thousand pounds from us and won't give us a refund if anyone can help us to find Vanessa so she could help us then it would very appreciated.

Fantastic experience: Ella Adams was so Helpful, she was kind and patient and very accomodating to my needs. i strongly recommend Halo flights xx

Fantastic experience: Thank you very much for the awesome assistance that you have provided especially to the agent who assisted me, Vanessa Silva. You’re a wonderful and nice person, very accommodating and lovely to speak with.

Fantastic experience: Highly recommended halo flights for the kindness of Vanessa and for giving me a wonderful service thank you Vanessa and good luck

Fantastic experience: Shout out to Andrew Jude for being so patient in all our queries and responding kindly. He is approachable and so nice, he gave us what exactly we asked for and found a great place to stay with a good deal. Definitely we will book again in our future travel with Halo Flights. We cannot wait for our holiday! Thanks again

Negative experience: This is the worst travel agency. Took thousands of pounds for a holiday that is worth hundreds. please all avoid this agency if you want to enjoy your holiday. Never use this company.

Fantastic experience: Very Helpful and accommodating staff.They helped me sort out my plane ticket when I was experiencing a few problems,Thank you very much Vanessa

Fantastic experience: I highly recommended ms kathleen gomez of halo flights shes excellent and helped us a lot with our flights well done ms kathleen keep up the good works

Fantastic experience: Excellent customer service. Massive thank you to Vanessa! She made my life soooooo easy. Very patient and helpful. Vanessa you are truly an asset to your company. Keep up the good work!

Fantastic experience: Very helpful

Fantastic experience: I book halo flight for my holiday and I experience that the staff is very good nice and friendly And thank you to mz brenda Lopez for accommodating for my flight she’s very good staff friendly and helpful and I really appreciate this, and I would like to recommend to all my friends to book halo flight for their holiday someday thankz...

Fantastic experience: I'm a very satisfied customer, Kathleen Gomez has been very helpful through my booking and rebooking flights. I absolutely recommend this halo flights for people who struggling to booked they're flights. I'm very happy I got my flights fix date. Thank you again Kathleen Gomez for assisting me. Stay safe

Fantastic experience: Happy new year to all and especially to Vanessa. Thank you Van for all your help and she always keep me updated about the changes/ requirements regarding my flights e.g departure to the Philippines and return to the UK. She is a good employee which lead to a happy and satisfied customer.

Fantastic experience: If you’re looking for flights during this pandemic book in halo flights and look for Vanessa. She will help you with everything about your flights. Even if you will have a problem with your flights with either rebooking or refunding for your flights she will make sure that she will be able to help you. Vanessa is a very professional and will put your mind at ease with your upcoming and returning flights. I will definitely book again my future flights with halo flights company because of the efficient service that vanessa is doing for their customers. If you book a flights with them you will definitely not regret it and will use their service again. Thank you so much po Ate Vanessa for all your help and your halo flights company.

Fantastic experience: I appreciated your good help and sincerity in our travel booking. I am very happy to recommend you to our friends to their future travels too. Again my gratitude to you Miss Katleen Gomez.!

Fantastic experience: Thanks again Brenda. Your always there to help me.

Fantastic experience: Brenda is so friendly, I inquire many flights but can't get through, But when i talk to brenda it makes me so easier to plan my flight.. I can recommend her for any flight bookings . . so exited for my flight ., so i can make another reviews

Fantastic experience: Ms. Brenda Lopez was very helpful and supportive of my requirements. Very patient and her service was excellent. Pleasant, has a very good telephone manners and has addressed all my queries the very best she could.

Fantastic experience: BRENDA of Halo Flights booked my travel arranged by a friend perfectly Thank you!!! Mary M

Fantastic experience: Excellent customer service, very helpful staff members. Especially Kathleen as she is the one helping me out with my booking flights. Highly recommended

Fantastic experience: Vanessa is very helpful and delightful to deal with our flights. She patiently answered our questions regarding the current restrictions due to the pandemic. I would be glad to use them again in our other travel plans and highly recommend the agency to my friends.

Fantastic experience: Good communication and service. Good communication, Vanessa replied promptly with a enquiries

Fantastic experience: Thank you so much Miss Brenda Lopez for helping me out. i really appreciated all the help i got from you. highly recommended!

Fantastic experience: ella adams is really the bestshe’s doing her job in the highest level,very helpfull,i thank you mam,keep it up.

Fantastic experience: Spoken to Vanessa, she was very helpful to find me a better deal.. Will recommend this travel agency

Fantastic experience: I was amazed and very pleased with the excellent service I have received especially with the untiring support of your excellent staff Brenda Lopez who supported me all the way with patience and understanding. Very soft spoken,professional and very prompt in answering my messages and calls. Brenda helped me even late at night when I needed help with regards to my booking and during my departure area until I successfully checked in. I salute to that. I can 100% recommend Halo to all my friends, families and contacts that I already started telling my friends my experience during my flight and to coninue using Halo service in the future. Thank you very much

Fantastic experience: Kathleen Gomes been very accommodating. I believed she’s an asset to your company. She had a good salesmanship, had the patience and polite too.

Fantastic experience: Your agent Kathleen has always been accommodating ever since, i’ve asked so many questions and she was never hesitant to answer it. She was also giving me lots of options which is very helpful! Highly recommended!

Negative experience: Useless people - couldn't run a bath let alone a travel agency

Fantastic experience: Thanks to Miss Ella Adams for helping me to find a good flight and she is very professional.

Fantastic experience: I had a great experienced in booking my ticket, Ms. Kathleen assisted me so well. She was very responsive and efficient. She gave me options and great deals for my December flight. Highly highly recommend. Will book my future travels with them again♥️

Fantastic experience: Ms kathleen gomes had been very accomodating, helpful and guide me and suggested best time flight , highly recommended , thank you

Fantastic experience: I am very satisfied with their service! :) Special thanks to Miss Ella Adams, for being so helpful and kind. She is very professional in dealing with my demands and always updating about my flight status. More power to all of you!

Fantastic experience: Agent kathlyn is a 5 star agent very accommodating and a rockstar doing an extra mile to help and make sure we understand every details will recommend halo for this thankyou

Positive experience: Good

Fantastic experience: Im so pleased with Brenda, she explained properly about the flight and answers all our question. I never feel like inconvencing she is very polite and respectful... Ms. Brenda maintained your good work!!

Fantastic experience: Thanks to Miss Katleen , Halo Fligth for helping me find affordable ticket, You are kind helpful and responsible staff. I highly recommend you with your excellent service. Keep up the good work always❤️

Fantastic experience: Kathleen has dealt with my emergent issue due to covid restrictions with great aplomb, keeping me appraised of each and every change and explaining all changes carefully before moving on. Superhuman effort Kathleen, many thanks. You made the impossible seem easy.

Fantastic experience: Thank you po to Kathleen very understanding po and helpful po talaga . Na paka bait and you can easily call and ask question about . Very smooth and fast process po . Thank u po sa good service

Positive experience: thanks to Brenda of Halo Flights for helping me find an affordable ticket. She has been so helpful, understanding and will go an extra mile to help me find a ticket. so pleased and thankful for her help

Fantastic experience: Easy to talk to and will give you the best option you need and suit for you. Ms ella is very helpful all te time and very responsive.

Fantastic experience: Brenda was very helpful and pleasant to talk to, and addressed my query promptly. I'm happy to use Haloflights every time, when I need to fly somewhere.

Fantastic experience: Thank you so much Miss Brenda Lopez for helping me with my ticket.You are kind , helpful & responsible staff of Halo flight. I highly recommend you with your excellent service.. Keep up the good work always..

Fantastic experience: Tnks Miss Kathleen Gomez for helping me to find a cheapest flight and assisting me for my booking also for my discount I really appreciate all your help Tnks so much and Godbless!

Fantastic experience: Thank you again to Brenda for helping me with my ticket.My flight was cancelled last time and she made sure to inform me ahead of time and also, she was so kind enough to update me with the travel guidelines. I am so happy that she was the one who assisted me from the time I left from UK until this day. I really commend her and the travel agency for doing a job well done

Fantastic experience: Dylon is very good and helpful in a lot of ways .His action and words is very professional manners .Yes i will recommend to all my friends and family and I am happy to booked again more flights in the future. Excellent customer services

Fantastic experience: Thank you brenda for assisting me today to find me a best flights ✈️. Very friendly and professional. Highly recommended .

Fantastic experience: Thank you to Brenda for assisting me to find the best deal to go home to see my poorly mom. She's very helpful, friendly and accomodating. She even stayed late evening to help me with my booking. Thank you so much Brenda, keep up the good work. Highly recommended!

Fantastic experience: Iam very pleased with the help of Vanessa. She is very reliable, very helpful and nice to talk to very friendly.

Fantastic experience: i recommend this agency good quality

Fantastic experience: Brenda does not fail to impress me! Thanks for sorting my inquiries! Thanks again!

Fantastic experience: I want to give a big thank you to venessa who gave me so much help and advice she was so professional and is a credit to you're team there at halo l will give family friends halo information for when they want to take a holiday or travall thank you once again venessa made life easy for me taday

Fantastic experience: I was chatting to several agent for my enquiries and the last agent Kathleen Gomes is very helpful and very informative with the current travel restrictions. I managed to booked my flight no hassle and straight forward . I’m just hoping my flight won’t get cancel . Thank you Halo flight and to Kathleen .

Fantastic experience: I so love Kathleen she really help me find a flight going to Philippines whilst UK still on lockdown . Kath is very helpful and very professional. She is doing a great job; I wish her the best and keep up the good work. I’m pretty sure a lot of your clients would love to speak to you coz u are very helpful and friendly.

Fantastic experience: Ella was my agent and she was patient with my requests. Thank you

Fantastic experience: I was so impressed how their customer service treat their customers especially Vaness. I couldn't thankful enough for her great effort to help me find the best flights for me ans my son. She's a superstar. I recommend Halo flights to my friends and family.

Fantastic experience: This was hands down the nicest, friendliest and most efficient travel agency I have ever been to, THANK YOU VANESSA, you're so kind and concerned about me and my husband comfort and it took away all my stress I had booking our flights. I had a very satisfying service. It has been a pleasure talking to you on phone and you're truly hardcore professional of high calibre. The service is helpful and its done in friendly phone calls.. I would definitely recommend HALO FLIGHTS especially VANESSA to all my friends, families and colleagues ! WELL DONE ading VANESSA ! ❤️ Stay safe !

Fantastic experience: Kathleen and Brenda were very helpful, very friendly and accommodating with my search of good price and I hope KLM will be also accommodating as my friends had a bad experience with them. Their luggages were lost. Keep up the good job ladies very satisfied customer here!

Fantastic experience: Thankful to Brenda for being friendly approachable responsive and so accommodating on rebooking my flights.

Fantastic experience: Hi..vanessa thank u for helping me to book to my flight with my daughter ur so nice & very kind to ur custumer very more patience thank u so much..thats why i choose the halo flights..i give u 5 stars im so happy ..

Positive experience: Kathleen Gomez was again very helpful....as always. Anything you want to know about all these travel restrsictions etc... And anything i asked about my flight she always have an answer, if not sure she will find out and come back to me. As we all know flights been cancelled and rebookings are really a nightmare. She really works hard for her clients and make sure we dont panic. Well I am very happy indeed and at last i am flying soon Keep up the good work and Godbless.

Fantastic experience: Kathleen, you did a great job, thank you for your help in booking my flight at this very difficult situation. I would highly recommend you and your agency for a very professional and efficient job to my friend...Perlita Thank you again Kathleen for helping re-booked my flight after an unexpected cancellation due to Dubai border closure..it would have taken me ages sorting it out if i did it myself.. thank you for another job well done.. Perlita

Fantastic experience: Very professional and great advice given. Special thanks to Ella who helped us with our situation. Very reliable.

Fantastic experience: Thanks Kathleen for your help, keep up the good work

Fantastic experience: Thanks Halo flights Thanks to Brenda for easy booking, and she help me to find a flyt the date that i want. I surely book again in Halo flights for my nxt holiday.