Next

Positive experience: Wide range of men's clothing, great for nice looking chinos of various colours - and jeans etc PS lots of women's clothing but I know little about them!

Fantastic experience: Great service, friendly staff

Fantastic experience: Next is a well-established British retailer known for offering a wide range of clothing, home goods, and accessories at accessible prices. As a frequent shopper at Next, I’ve had generally positive experiences across both its physical stores and online shopping platform. **Clothing & Style** Next’s clothing selection is one of its biggest strengths. The store caters to various demographics, from men's and women's fashion to children's wear. The clothing is typically stylish and contemporary, with options that appeal to both trend-conscious shoppers and those seeking more classic designs. One of the standout aspects of Next is their attention to quality – their fabrics tend to feel durable, and the cuts are flattering for a variety of body types. **Price & Value for Money** The pricing at Next is fair, especially considering the quality you get. It strikes a nice balance between high street affordability and premium feel. Whether you’re buying casual wear or something a bit more formal, you often feel that you’re getting good value for your money. **Online Shopping Experience** Next’s online store is well-designed and easy to navigate. The filters for size, color, and style are intuitive, making it simple to find exactly what you're looking for. The images and descriptions of products are accurate, which helps avoid disappointment when the items arrive. Delivery times are consistently reliable, and Next's customer service is prompt in addressing any issues with orders or returns. **Home Goods** In addition to clothing, Next has an impressive range of homeware. Their furniture, lighting, and decor items are well-curated and stylish, fitting modern and traditional aesthetics alike. I’ve found their home goods to be reasonably priced, with quality that rivals more expensive retailers. **In-Store Experience** Next’s physical stores are generally well-maintained, clean, and well-organized. The layout allows for easy browsing, and the staff are usually friendly and helpful without being intrusive. However, during peak shopping times, the stores can get crowded, which may result in longer wait times at the fitting rooms or checkout. **Sustainability & Ethics** Next is also making strides in sustainability, with efforts to reduce its environmental footprint by using more responsibly sourced materials and improving transparency in its supply chain. While there’s room for improvement in this area, it’s good to see them moving in the right direction. **Final Thoughts** Overall, Next is a reliable retailer with a wide range of stylish clothing, quality homeware, and a smooth online shopping experience. Whether you're looking for everyday essentials or something more unique, Next consistently delivers with good quality, fair pricing, and a pleasant shopping experience both in-store and online.

Fantastic experience: staff where so helpful and polite especially the two lady's that helped me source trousers for the wedding the next day. They wend above and beyond to help

Fantastic experience: Good

Negative experience: Very sarcastic cashier. My child was paying for goods and was not treated kindly by the cashier. Not a good shopping experience for my child and myself. Thumbs down!

Fantastic experience: It’s rlly good there

Negative experience: The lady with black dyed hair on the tills today could do with a few lessons on customer service. She has a big attitude problem.

Fantastic experience: Gucci

Negative experience: Went in yesterday to collect a package staff all look miserable especially manager I suppose if she is miserable what chance do the staff have

Fantastic experience: Great quality clothing

Fantastic experience: Thank you to the two lovely, friendly, caring, ladies who helped me & my son get his suit for his grandmother's funeral. Thank you for your time and patience and for going above and beyond to help us. We have picked the jacket up you kindly reserved for us at another store. Excellent customer service *****

Positive experience: A large branch of Next, clean and tidy with all the usual items, including a home department

Fantastic experience: Great friendly and helpful five star service this morning from the workers on the menswear’s section

Negative experience: Having had to queue to get in, then queued to pay at checkout, we were later stopped by security leaving Asda because 2 of the 3 items we had purchased in Next still had their security tags attached and activated the security barriers in Asda.

Fantastic experience: Still from NEXT SHOP/Crewe

Fantastic experience: Just swooped a top for a big size, lockdown has a lot to answer for, the staff are absolutely fabulous, felt very safe in there with sanatiser at the door, so help and cheerful, thanks again ladies

Fantastic experience: Extremely happy with the level of service I received from Emily today. She was very quick to help with me with my overly complicated order! Would strongly recommend next Crewe to anyone for this reason

Negative experience: Rude customer service.

Fantastic experience: Nice selection of items and lots of seasonal apparel.

Negative experience: Not the quality it used to be sadly. Fabrics are cheaper and thinner now. Shoe sizes less generous.

Negative experience: Mens collections.....you have to go back downstairs. Staff quite slow at serving. However overall satisfied

Fantastic experience: Clean, cheerful and nice place

Fantastic experience: Wide selection of goods, decent facilities, well located with friendly, helpful staff.

Positive experience: Good, well organised next store

Positive experience: No school uniform for sale in store. For a large store, that's pants (or lack of in my case). Offered to order online for me, but well, I can do that at home for myself and saved a journey.

Positive experience: Always has quality gear in

Fantastic experience: Pleasant helpful staff.

Fantastic experience: Great shop..more boys range needed. But clean and easy to navigate

Positive experience: Relatively large shop.

Fantastic experience: Clean well set out store enjoyable to browse round with friendly staff and good parking.

Fantastic experience:

Fantastic experience: The lady on the till was extremely helpful

Positive experience: Still can't find the size of the things I like. Loads of extra sizing. The staff are trained to ask if you need help but in order to get the size ie a 14, would require the article being brought from an other store. Which means another visit. I do like to see garments before I buy them for this reason I do not buy on line. I wish to keep traffic to a minimum.

Positive experience: Very nice and viper

Fantastic experience: A great deal of choice in all departments including the Home section.

Fantastic experience: Always great quality and choice!

Fantastic experience: Great cloths store for adults and children.

Fantastic experience: Another happy shopping visit to my favourite Next.

Fantastic experience: Lovely store nice staff great quality graham

Positive experience: Their fashions ( ??? ) are terrible.

Positive experience: It's a next...

Fantastic experience: I love this shop it's a pleasure to walk round... Also everyone is so friendly and helpful...

Fantastic experience: Very well stocked and very friendly service my favourite clothes shop clothes are all ways good quality.

Fantastic experience: A large store but got quick service

Fantastic experience: I love this shop. So much stuff, I want it all in my house. Staff are lovely.

Positive experience: Home wares best part of Next. Clothes boring but that's just my opinion!

Positive experience: All next stores are the same this one doesn't have a lot of choice due to its smaller size though.

Fantastic experience: I shop here all the time people are polite and are very helpful

Fantastic experience: I enjoy next but can never decide what to buy

Fantastic experience: It's always a warm experience shopping in Next.

Fantastic experience: Love next helpful staff just love every thing about this shop

Positive experience: Ok

Positive experience: The sizes are wrong hangers but staff very helpful

Positive experience: Clothes are touch expensive but quality is nice

Fantastic experience: Large shop, helpful staff

Fantastic experience: Good place for home and clothes shopping.

Positive experience: Good shopping

Fantastic experience: Always helpful in there and friendly

Positive experience: A nice shopping experience here. Can be a bit crammed but I guess more choice and all. Next clothes are good quality and well priced on the whole.

Positive experience: Helpful staff, even found the shoes in the size needed at another store close by.

Positive experience: OK. But as with all next, pricey.

Fantastic experience: As good a Next as you'll find anywhere.

Fantastic experience: Always friendly

Positive experience: Its a next with home section

Positive experience: Small not much selection

Fantastic experience: Very good customer service.

Fantastic experience: Helpful friendly staff helped me to choose my grandson's wedding outfit excellent choice

Fantastic experience: The cloths are very good quality and reasonable

Positive experience: Clean, well staffed with good selection.

Positive experience: OK but didn't stock the right size

Positive experience: Good choice

Positive experience: Only been once

Positive experience: Great selection.. and big store

Fantastic experience: Lots of choice

Positive experience: Had a bad experience in this shop. The staff were quite bad and the stock was very limited..

Fantastic experience: The clothes last a good while. Good for office wear and casual

Fantastic experience: The clothes here are amazing

Positive experience: Good selection of mens jeans as well as female clothes and home items such as lights, cushions, etc.

Fantastic experience: Nice store, nice staff. Highly recommended

Fantastic experience: Huge, very tidy, lots of stock

Fantastic experience: Best retail therapy in Crewe

Fantastic experience: Nice stuff,good quality clothing.

Positive experience: This store has a good range of stock and helpful staff, however, most aisles are too small for a single buggy let alone a double.

Fantastic experience: It's next, it's a big one. You know what to expect

Fantastic experience: Love next

Positive experience: Good like every Next, women wear, men wear and kids wear and upstairs home section

Positive experience: Good sized Next store.

Positive experience: Good quality, reasonably priced jeans.

Positive experience: Good range of products and averagely helpful staff. Awful, cramped and lacking in seats changing rooms let this place down.

Positive experience: A good sized Next on 2 floors.

Fantastic experience: Good for clothes

Negative experience: rude staff.. you aren't allowed to go with your wife in the fitting room to check the outfit because men aren't allowed inside...its the first time when I hear this..even if it's underware..they invied my whife to stand outside..

Fantastic experience: Friendly service

Positive experience: Typical Next experience, so you know what's there. Good but starting to become limited in choice for the store vs internet (to be expected though)...