The Travel Visa Company

Fantastic experience: A quick and easy service recommended by friends

Fantastic experience: Brilliant customer service, it’s so helpful to speak to someone when going through a visa process. I would highly recommend using this service as it completely takes the stress out of applying. Thankyou Faye!!

Positive experience: All good

Fantastic experience: Very efficient service from start to finish for my India visa Easy application process Would definitely use again

Fantastic experience: Had a very smooth, and Professional, experience with The Travel Visa Company. Would highly recommend them.

Fantastic experience: Used The Travel Visa Company to get visa for India and Sri Lanka. The application process was ok (India visa forms were not easy though). Received both visas in 2-3 days. Communication with their office was very helpful regards to if we need a multiple entry visa for India as a cruise passenger? Service was worth the piece of mind! Will use their services in future if have to get visa.

Fantastic experience: Excellent service, always available to answer questions and give advice. Received the visa 3 days after submitting form and documents. Thank you.

Fantastic experience: Very good ,no problems.

Fantastic experience: Fast and easy service by a friendly and helpful team. I would have like more communication after the application was made just to keep me in the loop of how things were progressing but otherwise top notch.

Fantastic experience: Excellent service. Very easy. Takes all the stress out of trying to do it yourself. Definitely recommend.

Fantastic experience: Excellent service. 5 stars well earned. Thank you.

Fantastic experience: Excellent service from Beth. Really helpful company, all our questions were answered very quickly. Highly recommended.

Fantastic experience: I have dealt with this company numerous times and always found them to be incredibly knowledgeable ,helpful and professional. For this reason I would highly recommend them with no hesitation.

Fantastic experience: Mackala was so help full and understand. So a Big thank you to her

Fantastic experience: Fantastic operation,very able company.

Fantastic experience: Without there help I don't think I would of got my visa. (Faye) was really good in explaining the process & the help she provided, I would of struggled getting my visa. Faye evan rang me on her day off, to say my visa was granted. I couldn't recommend this company more. Brian

Fantastic experience: Very professional service

Fantastic experience: Very helpful and efficient, good comunications

Fantastic experience: Excellent, straightforward and super quick. Would highly recommend to anyone who’s not confident at getting things correct.

Fantastic experience: Both Beth and Fay were very helpful and sent the e mails to me for to print my Visa's which I duly did. They came very quick therefore I can only say it was excellent service, well-done both Ladies. From Susan. I would say the service was the same as above

Fantastic experience: Part 1 of the process is going well. Spoke to two members of the staff. They relaxed us and answered our questions. Other companies sounded robotic and it was great to speak to real people. Yesterday morning I felt very stressed, this morning I woke up feeling like I have support. Will update through the process.

Fantastic experience: I requested a visa for a holiday to Australia. I was recommended this company by my travel agent. They were so helpful and I would recommend them to anyone

Fantastic experience: Excellent service. Really helpful staff and everything was most efficient. It took so much stress out of the process for us. If you struggle with uploading documents in various formats this is the company for you!! Thank you.

Fantastic experience: I don't get the negative reviews either - our experience getting visas for China was excellent. Following initial contact with Michaela on webchat (reassuring us re timing the application between other trips where we needed our passports) we decided to go with them over other companies. Beth, who handled our actual application from start to finish, was brilliant and kept us updated throughout the process - no delays, no hiccups, and no impact to our other trips. Great team work - thank you.

Fantastic experience: I don't understand the negative reviews as my experience was excellent, Beth who I initially spoke to was very helpful and kept me informed throughout.

Fantastic experience: Great service and super quick in receiving my visa!! Thank you so much Faye for all your help!! I will definitely be using this company again for any future visa applications!!

Fantastic experience: Very good service

Fantastic experience: Very efficient service. Fast and great team Many thanks Jan Connolly Manchester

Fantastic experience: Thanks to Fay and the team for sorting my visa problems out. First class customer service.

Negative experience: Do not use this company they promise they can do things and yet they do not deliver, do not follow up on requests . I was only getting a DBS check done. 4 weeks later nothing.. you ring them and their stock response is to blame the government body and say it takes 4 to 6 weeks. I spoke to another company, paid less and got the info I needed in 2 days. SAVE YOUR MONEY AND CHOOSE A MORE COMPETENT COMPANY. This outfit are either scammers or just very very very lazy.

Fantastic experience: Exceptional service in arranging a Kenya evisa. Would highly recommend.

Fantastic experience: Great good people

Fantastic experience: Excellent service, exceptional and knowledgeable and very friendly staff .Very competitive prices well worth paying too take out all the stress

Negative experience: Unhelpful, poor customer service, poor advice given. Go elsewhere

Negative experience: Phoned various times over a week period and couldn't get through. Sent an email at beginning of April, and had no response. Was recommended by travel agent to use this company but wouldn't recommend - stressful enough trying to get a visa without trying to get in contact with a company who doesn't respond.

Fantastic experience: Very friendly staff and a great help sorting my visa problems

Negative experience: Can’t get a reply on email from this company and I sit on hold for ages with no answer.

Negative experience: Stay clear of these scammers ! I was told my Australian visa would be 6-8 weeks originally that’s why I thought 5 months would be plenty of time ,I’m still waiting every one has gone and I’m back home still! Don not deal with Ann GRIFFITHS !Australia messaged her asking for information about me I was emailing them every couple of days to and they kept telling me they would be in touch .she then sent me the 12 days later from the Australian embassy and told me to send information over ASAP but the email said I had seven days to respond I didn’t get it till twelve days after she received it .no apology nothing ! I paid these best part of 200 to fill in my application I was told on the phone that the application I filled in would be re written it wouldn’t be the scruffy piece of paper they provided but they just uploaded it as it was . I tried to speak to the higher bosses but you can’t get hold of them I don’t know how they can justify the money they was paid do not give these any money. Rip off merchants .

Negative experience: Absolutely awful. These people don't even pick up the phone or reply to messages. God knows how stressful it must be if they are supposed to be getting a visa for you. Avoid at all costs.

Fantastic experience: Very experienced and could answer even the most obscure questions. If you need visa help and advice, look no further. One other point, you should expect to pay for their assistance, and it's not cheap!

Negative experience: Avoid at all costs! I paid a high fee for this company to arrange my family's travel visas to India. They made a mistake on one of the forms, which caused the application to be rejected and then huge disruption in the visa application process. Apparently this only warrants a 50% refund, despite all the aggravation it has caused. When something is defective I expect a 100% refund, but clearly this rabble thinks differently.

Negative experience: Can't get a reply to my email.

Negative experience: Waste of time

Positive experience: Good service used this Visa company for over 10 years.

Fantastic experience: Unbelievable I couldn't how quick and efficient they was.

Positive experience: One or two problems of my own making quickly dealt with by Faye and Vicky, for which I was very grateful. Only 4 stars as it was really difficult to contact anyone and took ages, sometimes being disconnected after 30 minutes.

Negative experience: Did not respond to my calls or email.

Fantastic experience: Nice

Fantastic experience: Gave very good advice. Brilliant

Negative experience: never contact this company!!!! I sent my passport and waited three months for a visa to Egypt, the company didn't even send my passport to the embassy!!!! I stay at home and my wife and children are flying!!!!super rest !!!

Negative experience: Incorrectly completed my passenger locator form for returning to UK from Spain via Faro in Portugal. However two fellow holidaymakers forms who used them for exactly the same were correct. Tried to phone them from Spain, got an answer phone and still waiting for a call back 6 weeks later. Tried emailing them 3 times since my return and they have not even had the courtesy to acknowledge receipt. Will definitely not be using them again.

Negative experience: I wish I'd gone direct to the Indian Embassy to get my visa. we have received an email saying that our visa's are delayed and may not come through this year. I have sent an email requesting a refund so I can get one direct with the Indian Embassy but I have no response. I have called 3 times each time my call is dropped after an hour of waiting. So I have done the only thing I can do and speak to my credit card company and get a refund that way.

Fantastic experience: Very helpful and professional

Negative experience: Advised to use this company by my travel company to comply with covid regulations for travel. Ordered tests for pre return and once back in UK. The problem is with the fit to fly test which is done abroad. Told it would be a video test. Then told we test then take to a drop box in resort. On checking this discovered that all drop boxes in Albufeira were discontinued. Then told that they do not do tests abroad. Interesting as box says international test kit ! I am 77 yrs old and can do without this misleading advice. Service v poor.

Negative experience: This company stole my money if You need a visa or passport it’s better to call the Embassy.

Fantastic experience: A fantastic company, very pleased with their help and they make the process easy and straightforward. Always use them for our travel visa. Wouldn't go anywhere else and would 100%recommend.

Fantastic experience: The man who answered the telephone was very knowledgeable and helpful. Would definitely use again and would not hesitate to recommend

Fantastic experience: Would definitely reccomend. Very helpdul

Fantastic experience: When we want visa's we always use this company. They have always been very helpful and efficient in getting the visa we require in the allotted time

Negative experience: Do not use this company. We had a dreadful experience obtaining our China visas. Customer service is disorganised, communication is poor and we experienced misinformation. Our group visa was cancelled at short notice. We had to go in person to Manchester and pay late fees. Our visas and passports were delivered to the airport on the day of travel. It was very stressful. Our complaint was only responded to after prompting (5 weeks later) and there was no offer of compensation/refund of fees. We were charged £137 for what we consider to be an apalling service and spent around £700 on late application visas, train fares, hotel etc., compared to the £310 original charge for group visa for two.

Positive experience: Very efficient and helpful

Negative experience: I was applying for schengen visa. Every time I call different people gonna take the phone call and different opinions. We rang up and clearly stated we need to go Greece and Croatia and got a response just need to apply for Greece and you will get multiple entry. Second I informed my wife is British and got a response still I need to apply as single. Still again I rang up and asked when I fill the form and got a response need to apply individually more over need to book flight ticket accommodations bank statements and employer letter. We had to rush it and booked all due to the short period of time. We got a letter from Visa specialist I need to apply Croatia as well because multiple entry is not sure. We informed what has been told from her colleague but what can we do. It was too late . I got appointment in Greece embassy and from there I was shocked my partners British passport and a photocopy was enough for me to get the multiple entry visa and it’s guaranteed. I was really really ashamed and embarrassed. Such a silly thing this agency didn’t even aware about. We had no clue about visa process thing, that’s y we contacted this self claimed agency who is specialist in visa. All my time my efforts money everything gone waste. I didn’t need to submit any proof of accommodation bank statements and employer letter if my partner had her British passport with her. I was really frustrated and I rang up the agency and explained the situation . And I have been informed in my form I haven’t mentioned my eu citizen. But I replied when I fill up the form and I had a doubt on that particular session I called and I have been informed this way. I given the time and whom I spoke to. But I got an apology.. what’s the point . They should train their all staffs about what they doing or else don’t take phone calls . Got a reply they will look in to it. I lost my money , time and an still in stress about my visa... pathetic service for me overall..

Fantastic experience: Great service , very efficient, turn around time very quick. Good knowledge of the application process.

Negative experience: Would not recommend. Incompetent and inefficient. Paid £48 as was not confident applying myself for Chinese visa. Firstly they sent out of date application forms which I completed. Over a week later they rang to tell me I must complete new forms. Completed and returned I had an appt at chinese centre in Manchester only to be find that the visa company had incorrectly transcribed my form and put me down as Male and they could not process me. Only due to a kind lady was I able to ring the visa company and get them to change their mistake on line and email to centre. Took a long time for travel visa company to reply to my complaint and request for refund, while “ investigating’ the error. Finally agreed to repay half my fee but I was back from holiday and cheque still not arrived. Had to chase again. Also did not inform me that I could have applied for a 90 day visa ( rather than 2 year) which would have been cheaper

Fantastic experience: Great service for travel visas. Highly recommended

Positive experience: Ok

Positive experience: Found the staff very polite on the phone and at our appointment everything was explained properly and they made the China visa application stress free we had a 10day turnaround and everything was back on time Found the company to be very professional Many thanks Mr eddison

Negative experience: The visa came through the mail quite quickly however after paying almost £300 I was only granted 2 entries into China, which is a total scam. After having a good history of living in China for almost 12 years and the price I paid, I was expecting more than barely enough entries for my trip. Now I’m being made to pay extra, and apply for another visa when I need it in a couple months time. I suggest just go with the official visa service place recommended by the Chinese embassy.

Fantastic experience: Excellent service with no issues and reasonably priced. Planning to use again

Fantastic experience: I really must say how impressed I am with your company. Customer service excelent. We ordered our visa with the 10 day turn around. They arrived on the 10th day as promised. Over the moon. Thank you so much.

Fantastic experience: Every member of staff I had contact with either by phone or in person were professional, polite and went out of their way, over and beyond, to ease my anxiety with my e-visa for India. I would not hesitate in using their facilities again and would recommend their services.

Negative experience: Useless!!! No support or advice given. They just charge and fill in your application on your behalf!!! Everything else you do it yourself!!! They could have saved me a visa fee by giving me the right advice. I found this out on the day of my appointment!

Fantastic experience: I applied for my visa about 11pm. Next day rang them at 9.am explained i needed visa asap. Recieved all 5 visa's in a couple of hours. Spoke to Gemma. Thank you so much guys.! Will use again.

Negative experience: these are the biggest load of rubbish i have ever known. Ihave waited 1 month for a visa only to find they sent it to the wrong address still no visa

Fantastic experience: I have been told i had to start Schengen Visa process three months prior to my Travel but I started 2 months leaving my self even less time and more panic but with the help of Staff from here I received my visa less than a week within sending the application off without any hassle or submitting wrong information. Many Thanks guys see you next year :)

Fantastic experience: A first class service with helpful staff who were only too pleased to help concerning the queries I had to complete our application forms. The speed and efficiency the application was dealt with is second to none. I can thoroughly recommend The Travel Visa Company.

Fantastic experience: This company was recommended to us by our local travel agents. Even before we sent them our Chinese visa application forms, I phoned them twice with queries. They were really helpful. We had quite a few problems with our application and they kept us updated with regard to any progress and explained what we next needed to do. We were so glad we used them. It saved us at least 4 train journeys to Manchester. Everyone was very helpful (especially Vicky with whom we had most dealings). Thank you. Maureen

Fantastic experience: I put my Visa application in the post on Monday and have just received my Visas today (Friday) So quick and easy. Thank you very much.