www.ticketstoamritsar.co.uk

Positive experience: Takes slightly longer to go through customer service but once they are on case it's all good

Negative experience: Poor customer service.

Negative experience: Over the covid period, my family members ticket has been cancelled innumerable number of times. They charged us a huge amount to reorganise the ticket. They have now cancelled it again citing covid, when there are no new restrictions in place. Ridiculous.

Fantastic experience: It's really really good fare which gives you flexible dates in options where you can choose best price with flight accordingly.

Negative experience: These people are fraud firstly they can't speak proper English, no two way communication and scammers even took my money, this is a fraud company and should be banned by the government, Fraudsters!!!!

Negative experience: WE FINALLY GOT OUR MONEY BACK THROUGH OUR BANK. please look at my reviews on trust pilot at how bad this company is. DO NOT USE THEM. We have now managed to get our full refund back of £2100 after raising this with our credit card company in may 2021and got it back within 3WEEKS, TTI owed me money from MARCH 2021(flight cancelled in Feb) and refused to refund me unless I pay the fee. These were our second set of refunds with the same company. 1st set of refund we unknowingly paid £15pp (x5) to process partial refund of £500. If this company tries to scams you and tell you to pay a refund fee or rebooking fee ( we rebooked 5times due to cancelled flights and paid each time- apparently it’s calls taxes, later found out from the airline there are no such charges) We got scammed out of £350! DO NOT PAY THEM!!!!(they then tried to charge us £50pp- total £250 for above refund (these were our second set of tickets) get straight in touch with your credit card company and report them to citizen Advice who will pass the information onto trading standards. Dreadful company we lost £350 for a none existing service before realising something was not right. During these times please book directly with the airline and pay with a credit card for extra protection. Both Vistara and Air India were amazing once I got in touch, our refunds were quick but unfortunately it had to go through TTI who held the money. So happy to see the back of these lot Hope above information helps you if you are in similar situation. Good luck

Negative experience: Day light robbers.. No honesty, avoid at all costs. Unprofessional, sweet tooth thugs of the digital age!

Negative experience: Avoid at all costs... Bunch of thiefs...!

Negative experience: We had very bad experience with them, bunch of thiefs!! Bass baar baar paise dete raho for any changes.. they will rip you off!! Taking advantage of Covid! No professionalism, no transparency of charges, they hide all their croocked operations behind the airline policies. Thugs sitting in Jalandhar and faking British accent and Names.

Negative experience: PLS AVOID - No email response/invoice for the charged amount Sent two emails as below on 6th May and 9th May 2021 asking about extra charges £26. They did not tell the reason in email and neither provided invoice for the same. I also left reviews last month, they went to trust pilot team and asked them to remove the reviews. This is how they are maintaining over 4 stars... --------- On Sunday, 9 May 2021, 22:29:19 BST, wrote: Gentle reminder!!! ------- On Thursday, May 6, 2021, 1:18 am, wrote: Dear Sir/Madam, I have been charged £26 for date change when Vistara cancelled the flight for 25th April. Could you please let me know what was that £26 charge for? I would also like to have invoice for the same £26. -----

Fantastic experience: Busiest store of baklava Hygienic store Baklava and turkish delight are the best Even dried fruits are very well packed and price are reasonable.

Negative experience: Don't incline to process the refund ....

Negative experience: PLS DONT GO BY INHOUSE POSITIVE FAKE REVIEWS on Trustpilot... This is the worst travel agent to book ....

Negative experience: Hi, they promised me to refund all my money if airline cancel flight not customer, but now to make money they asking me to pay £200 to get my refund, They saying they have kept all staff during lockdown so that £200.00 will help them to pay their wages. there is no complaint department, it looks like some greedy guy running business. Reference 643945

Positive experience: The service is middle way. Need to pursue for Refund.

Negative experience: Tickets to India didn't refund fully even though Airline says eligible for full refund for the cancelled tickets at Covid time. Not responding to emails and only pretyped email replies. Lost nearly GBP 800. Utter flop travel agency with no ethics, customer service and professionilsm. Stay away from them always.

Negative experience: Worst customer service i ever received. Customer Service agent Mandeep kept disconnecting my call when i was calling on international roaming.

Negative experience: Still didnt get correct amount of refund for my flight and charged me 50gbp for every single ticket refund and in the end where full refund should have been given only gave me partial. They asked me to contact airlines even after charging me 100 gbp for overall refund cancellation and gave me 400 gbp less which shouldnt have been the case as airlines mentioned they issued full refund

Negative experience: IIf there is one travel agent who takes advantage of COVID-19 Pandemic, that is "Tickets To India". Absolute SCAMMERS. Don't even think about buying anything from them. Website says one thing, their team says something else. They should be sent to prison for stealing money from affected customers. Booked repatriation flight from them, tricked us on the call and charged us double the amount than what actual airways charged. Later checked with airways, who said they never even charge that much on their commercial flights, let alone repatriation flights. DOGS WAITING FOR A SECOND WAVE, SO THEY CAN STEAL MORE MONEY FOR THEIR YACHTS. STAY AWAY FROM THESE PEOPLE, WE DO NOT HAVE TO LOOSE OUR HARD EARNED MONEY TO THIEVES. DISGUSTING PIGS.

Positive experience: It's not very good in term of customer service..if you buy from website it's okay but the telephone service agents are not reliable for the future travel...

Negative experience: Worst Company. Compliance issue reported to ATOL / IATA Worst staff, particuarly Sukhdeep Khinda

Negative experience: Worst service I ever received, would suggest not to book any tickets through them. My ticket was cancelled and was asked to confirm on new date, upon confirming the same through email they havent sent any new tickets past 3days. I reached them over phone several times and the response I received was 1. We belong to sales team, please contact schedule change team. 2. The team is in India and its lunch hours so call later. 3. The team is offline, they will reach in few hours. And all these in a rude way. If you require peace of mind then DO NOT book tickets through tickets to India.

Positive experience: Cheap price

Negative experience: While the staffs here answer the phone politely they are trying to take more and more money from our refund Because of COVID flight cancellation, the flight companies gave the money fully , they take £50 for every ticket which is daylight robbery. While I haven’t got my refund back my husband who booked for flights 2 weeks before us got his refund minus the £50. Every time we call they say it will take 2 more weeks and today it has become 2 more months. While we understand the current scenario waiting for half a year is very bad

Negative experience: Horrible service. I am having lots of problem getting my money back after the flight cancellation. Taking time to refund is very common during this covid pandemic but 5 months and still counting is not acceptable. They take £50 per tickets after cancellation but the service provided is nil. The least thing they could do to customer is provide correct information on the process of refund but they react like they don't care.

Negative experience: Very poor service and irresponsible. Please think twice before booking tickets with them. We are waiting for our covid lockdown refund which was confirmed 6 months ago. They have stopped responding to our emails. Don't waste your money and time ...

Negative experience: Very poor customer service , booked a ticket for family of 6 , due to covid 19 flight cancelled deduct £339 with below reply to me ( The amount refunded to you is the full refund less our handling fee of £50, our terms and conditions are very clear on this. As you will be aware, all customers making an online booking have to read, accept and acknowledge their acceptance of our terms and conditions prior to completing a booking and proceeding to the payment page. It is impossible to make an online booking without having first done this.) BEWARE AVOID Bad Experience !

Negative experience: Extremely Rude Staff, Do not pick up calls, Not helpful at all. Please avoid at all costs if you value money and time.

Negative experience: Scammers I’ve been using them for last 12 years but due to this pandemic they r taking advantage of customers n not paying their full refund even though the airline has refunded it fully charging each customer £50 shame

Fantastic experience: Reasonable and good customer service.

Negative experience: They are deducting an insane amount of money (in my case 100 GBP ) as administration charges from the refunds they are issuing back after more than 120 days for the flights cancelled due to the lockdown, especially when the airline has refunded the whole amount. When I asked them for the policy document under which they are allowed to do so, they stopped replying to me (probably busy forging a fake policy). A massively unethical practice to take advantage of people's desperate situations. I have been using them since 2011 but never again. Utterly unethical.

Negative experience: I have rebooked 3 times after airline cancelled the flights. They asked me for the rebook fee, administration charge in total I have payed £280.00 and than I rang them asking when you reckon next flights available they gave me a date 17th August and wanted another £50 administration charge which I said no I'm not rebooking anymore and the flight u was giving me for the 17th didn't operate anyway so you would have scammed me for another £50.00 I will be taking this further and will be talking to my bank and citizen advize bureau in getting my administration refund back and the ticket refund. Will never book from you fraudsters as I know the airline company has given you the money back from cancelled flights.

Negative experience: I would never come back to this company again. They have charged all customer 50 pounds admin fees in cover 19 situation. Air line paid these greedy people full refund.

Negative experience: Not willing to refund me fully despite me clearly being eligible for a full refund according to the Emirates website. I was told by Simran to contact Emirates directly for proof because it would take her 6-8 weeks to contact Emirates. I got in touch with Emirates customer services within 10 minutes. They told me that all travel agents have been informed of 100% refunds for their customers during the coronavirus period. Essentially they are sitting on my money and making me fight for it....

Negative experience: This is the worst company ever. Rude staff. When lock down happened they cancelled my ticket saying a refund will be processed which has not been delivered even after 4 months. We then asked them to send us an email to confirm the estimated refund so that we can claim the rest on insurance, they refused to provide us with any information. Fingers crossed this company doesn't survive the pandemic and goes into administration.

Negative experience: I booked my ticket from here and when lock down happend they just rebook my ticket with lots of charge around 300 pound . And not refond my ticket . And I booked my ticket again and again then ask for money to rebook they said flight is not going . That’s not my fault if flight is not going . If not going u have to pay back why I have to pay u more every time when I rebook . Just making money don’t book any ticket from here

Negative experience: Fraudster Company Please be Aware before you book the tickets with this company. Pay little extra somewhere else but not with them.

Negative experience: They are very very rude people.. doesnt know how to talk on the phone.. specially Austin and person told me his name Nick.. both they shouldn't work there..

Fantastic experience: Best ticket price with loads of baggage allowance. Customer service superb.really recommended

Fantastic experience: Always buy my international tickets from them. Very good price too.

Positive experience: Good prices always

Negative experience: Very helpful staff, using them from last 4 years

Fantastic experience: Very best price and fast service

Positive experience: They are good

Positive experience: Good prices but needs to add more airlines

Negative experience: Very poor service...they will cheat you in every possible way when you cancel or change ticket

Fantastic experience: We've always been using them for booking tickets! Very helpful agents who are always willing to help and give best rates

Fantastic experience: Great service

Negative experience: They dont even deserve one star.just want to sell tickets if customer get stuck somewhere they will say contact airline,nothing to do with them.very un professional

Positive experience: Good cheap tickets

Negative experience: As a family we have been using this service for a long time, but recently we experienced that this service makes profit from the tiniest mistake that could occur when you purchase a ticket. Can I just say that purchasing a ticket is very easy on this platform, with very few steps, maybe too fast, usually with most trust worthy services there are stages summarising where they ask you (the user) to check the details you have inputted. On this site that is not the case, so if you do make a mistake you won't know unless you travel back potentially losing your progress or when its too late and you've purchased the ticket. One could be optimistic here and hope that the site was poorly designed to increase the speed of making a purchase instead the creators wanting users not find any errors they make. So what happened to us? Using their rapid process we bought a ticket for a very good price, immediately, we got a confirmation email and realised that we've inputted in the first name and middle name but not the surname. We called up the airline and asked if they could amend this and they politely said that the name on the ticket needs to same as the name on the passport and suggested that the ticket has not been issued yet so we should just call up "ticket2india" and add on the surname which is so easily amendable, the airlines provider cannot do anything about it. We rang "ticket2india", may I add, they picked up their phone very fast, we didn't have to wait much for them to answer. And the guy said the penalty is £100! To type in a couple of letters is £100! It is understandable if we were asking a couple of hours after buying the ticket. Or it if would take a long time to make the change. But it had been about 10 minutes after clicking the purchase button. When we tried to express our situation they rudely hung up on us. We called again and this time someone else picked up the phone and we told him that we're willing to pay an additional £50, he replied that he will talk to his supervisor and hung up. About 10 minutes later he called back and asked to email him a picture of the passport and he will amend the issue, he went on to say that "if it were one or two letter we would've done it for free but this is completely wrong", I don't think they understand what the word "completely" means. Soon they hung up after saying that he will send an email after making the changes. It probably took about 10 minutes for the email to come in and it contained the link for us to make the payment of £100. The reason I gave this a 2 star instead of 1 is because you genuinely can get good prices on here. If you're not careful you could easily lose a £100 and when you call for queries you can get hung up on. Kinda sad.

Negative experience: Pathetic Response for 2 months old pending Jet airways refund - Amit assured me that some one will call me in 24 hours and I am still waiting Hopeless - service- very disappointed- should have guts to offer alternative complementary flight worth equivalent value !!!

Negative experience: My husband has been a long time customer here. However, when recently booking a ticket we needed to talk to someone as they made a mistake and wanted to change us more. Under no circumstances would they 1)admit they made a mistake so of course wouldn’t fix it 2)they are extremely rude, argued about everything and talk over you and said it was our mistake. We will never use this booking company again! They’re rubbish! Furthermore they have actually blocked my number. I see in other reviews only the ones that give 5 starts will get a response from the ‘manager’ Nick Clout. The director/owner Kavita Kumari Bhardwaj is no better, I have yet to get a response via email about the issues with her company. Very unhappy.

Negative experience: These guys basically lied to me saying they had to cancel my booking because the airline technical issues. There wasn't an issue, they just double booked the same flight. They lied to me again saying my refund was issued when it wasn't delaying my refund over two weeks. The comms and attitude of the staff was terrible right from the beginning. Worst decision i made buying from ticketstoindia. I was a fist time customer.

Negative experience: Horrible customer servicE!!! This company owes me £485 which they want refusing to pay. I have called and emailed numerous times but nothing thus far. Despite assurances i would get my money, nothing has been paid out so i am taking them to the ombudsman to get my money plus interest incurred. DON'T BUY FROM THIS COMPANY!!! They are not honest!!!

Negative experience: This company SCAMMED me! I paid for a ticket and got my confirmation number, booked all of my hotels and visas and now they send me an email saying I have to pay more money to keep my ticket or I can't go?! They said pay the ticket or cancel it altogether. A SCAM! They took all of my money and wasted my time I even told my friends to use this website and I regret it now. Horrible website. And horrible customer service. I've even tried to call them to solve the problem and seems like they know my number at this point and are picking up and hanging up on me or just completely ignoring me. I want to sue them.

Fantastic experience: Excellent Service

Fantastic experience: Excellent service and fair prices provided by Naveta. Appreciate the effort put in to get my tickets sorted. Very polite and professional customer service provided. Swift communication. Will use them again

Negative experience: This company is a scam and the customer service is appalling. Bhjatt, Pavneet and Nick are extremely rude and unhelpful. I will never be using this company again and I will advise others not to also.

Fantastic experience: Best service

Negative experience: pathetic customer service - manager Nick Clout and sales guy Allan aka Kuldeep- a bunch of cheaters - never book through this company

Negative experience: Please dont book any tickets with Tickets to India , They Show a cheap price when compared with other ticket providers after you book the tickets , In a day you will get a call from ticket to India agent saying that the prices are increased . With out no proof or valid reason we had to pay extra prices , they have done same with my friends. Ticket to India still have to give explanation to my as they cannot simply make us to book tickets and increase ticket prices overnight. Bad Experience !

Negative experience: Worst Service - booked a ticket with a wrong date but called them immediately within 2 minutes to cancel it, but still charged me a hefty penalty of 100 pounds. Will never ever use their service.

Fantastic experience: I am one of as old customer of Tickets to India. Last 6 years I buy air Ticket from them. I always buy Tickets the Wed side of Tickets to India. Air Tickets prices very reasonable than other. They are helpful and gentle. I am quiet happy with them.

Negative experience: They are Fraud.i will never ever use their service again .i will never recommend them to anyone .

Negative experience: I had a very bad experience when I booked and the flight that was cancelled by the airline. I was charged £50 for the cancellation by TicketsToIndia(not the airline) even though it wasn't because of me. The airline didn't charge any cancellation fee obviously because it was an issues on their side. I would NOT recommend this company for buying tickets unless you don't have any choice.

Fantastic experience: Better than Southalltravel what want.extra for extra changes and mistakes made accidentally went bookings made commission making clown staff

Positive experience: Good customer service

Fantastic experience: its very easy and simple to book tickets with TICKETS TO INDIA and special thanks to PARAS KUNDRA for his valuable time and his service

Fantastic experience: I would like to thank Baljit Singh from Jalandhar office for his excellent customer service. Everything sorted out in an hour. He helped to find exactly what I needed and I am very satisfied with my purchase. I will continue to visit your store in the future, as well as recommend it to others. This is second time Baljit handled my booking as my first experience was a fruitful one. Baljit Singh is good addition to your company.

Fantastic experience: Excellent service spoke to gurdev he is excellent

Fantastic experience: Baljit and Naveta from Jalandhar office Really want to thank Mr Baljit Singh and Naveta from the Jalandhar office who helped me booking my flights to Pakistan with Emirates. They both have been really helpful, extremely polite and very friendly to communicate with. Good work. Will deal with you guys again in future with more bookings. Thank you so much. Mehreen

Fantastic experience: Best prices guaranteed. Very efficient staff. Akshay Walia did served me promptly with great level of customer care. Will definitely use tickets to India again. Thank you so much.

Fantastic experience: Excellent customer service received from Baljit Singh today ! He went through all the stops today to help me with my query - very appreciative ! Will definitely be using these guys again in the future ! Thanks for making my day a not so horrible one Baljit :)

Fantastic experience: We were provided Excellent service by Pallavi and got the best price deal from BOM-LHR-BOM for my parents. Throughout Pallavi was following up with required docs which had helped me in receiving the E-Tickets within no time. Great GEM at Tickets to India with superb quality of service.

Fantastic experience: This is first time that I am taking services from Tickets to India and I found that service desk executive Neha is excellent in her customer service dealing. Her way of explaining the things and sorted out the queries is very nice and professional. I wish her very best of luck.

Fantastic experience: Excellent Service, Thanks to PALLAVI Duggal for being patient, clear and descriptive in providing different options in choosing the best price for my travel. thanks.

Fantastic experience: I am using Tickets to India almost 3rd time, and really helpful people. this time "Vikas Verma" helped me on my ticket booking at the best price. Thanks Vikas.

Fantastic experience: Excellent customer service and best prices guaranteed !!! Baljit from customer services was very helpful in sorting out the booking confirmation. He was very professional and ensured I got the fare shown on the website. Keep up the good work Baljit and TicketstoIndia !!

Fantastic experience: Its really nice and friendly customer service, vikas helped me in changing the dates of departures with lots of patience.

Fantastic experience: I am using Ticketstoindia for the last couple of years. They provide very good service and discuss all the tickets options. Last time when I booked the ticket, Pallavi was very helpful.

Positive experience: good support during emergency service. Little bit can be improved to fasten the services like grasping immediately and validating the request etc. Overall , satisfactory.

Fantastic experience: Excellent service recieved from one of your staff Simran when booking my tickets.

Fantastic experience: Hi Tickets to India, just wanted to say how refreshing it was speaking with Simran at your Jalandar office. She handled my queries politely, diligently, and professionally. This no doubt was the best choice my wife and I made. Regards, Haimant and Mamta Sharma

Fantastic experience: Vikas was good and went that extra mile to help me with the booking

Fantastic experience: Excellent Service and good price with compared to other flight providers.

Fantastic experience: hello pavalli duggal Ji Last couple of months I am going India I am happy air India airline because very good service and very thankful to you .infurture I will contact with us .you are very nice dealing Regards Kabal Singh (uk)

Fantastic experience: Excellent service. I have booked about half a dozen times from tickets to India in the last year or so and the service has been very good. I would single out SIMRAN from Jalandhar office who has been excellent in providing a professional service and found her to be very courteous and pleasant. I always found the fares at t2I to be transparent and competitive. Will surely recommend T2I to anyone looking to book tickets to India!

Fantastic experience: We booked a flight with Pallavi Duggal, she was an excellent representative for tickets to India, I appreciate all her patients and assistance. I would certainly recommend to others regards booking any travel and will certainly contact Pallavi for any future travel arrangements. Thanking you greatly Pallavi.

Fantastic experience: Gejo served me, wonderful service and very helpful!! Got the best price online.

Fantastic experience: Very good. Excellent service from Baljit from Jalandhar office. he was quick always called back when he said he would and chased me for when I was missing information to send to him. No issues recommending Tickets to India. Excellent customer service.

Fantastic experience: Excellent service and turnaround by Simran who quickly gets back to my questions and resolves them immediately. I would definitely recommend my contacts to book their tickets through Tickets to India.

Fantastic experience: I have booked my tickets via ticket to India. The service is very professional , cheap and clear. I also recommend to my friends also to book via tickets to India. Regards Nish

Fantastic experience: Once again excellent service, professional and courteous nature shown by your staff. I have to single out Baljit Singh who helped me book return tickets to Ahmedabad after listening to my requirements and made the whole process stress free. Was given competitive price and no hidden extras (what you see is what you get!). I have been using Tickets to India for last few years and i am sure i will use you again in the future.

Fantastic experience: Very excellent service, very good price, very nice agents, thanks Vikas for excellent service

Fantastic experience: Excellent service and competative price. Clear description of the timings and holding time in transit. Weight of luggage view is very important to me. I use Tickets to India for the last seven years so confidently. Never they disappointed me. I would recommend to anyone who like to try a new experience and the ease of booking.

Fantastic experience: Friends ,I have no other choice but Tickets to India as I get good attention and fair fare. I would recommend to any body and at any time to all my friends. My favorite agent is Inder mohan who is very helpful and very talented in his business.

Positive experience: Helpful and quick service by Pallavi to get tickets. Thank you

Fantastic experience: It was good and friendly talking with the staff the were very polite and gave all the help with I needed to do my booking right from the fare to holding the seat for us .I will recommend to all my friends and family to get the quote from you'll and the see the fare difference

Fantastic experience: Excellent service and it quick turn around and easy to reach. Had to book last minute and unlike other travellers no exploitation...very good recommend. So far so good. Special thanks to Gejo