Travel Village
Information about Travel Village
FY4 3JU, Blackpool
Opening hours
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
Established in 1959, we're an award-winning, family-run travel agency, based at 298 Highfield Road, Blackpool (formerly Bourne Travel). We book all types of holidays and tours from the biggest names in travel! Jet2holidays, TUI, P&O Cruises, Royal Caribbean and much more! We are fully bonded by ABTA & ATOL meaning your money and travel arrangements are protected when you book with us!
Our comment from TraTraTravel UK about Travel Village:
Travel Village is renowned for its absolutely brilliant customer service, reflecting their commitment to providing a tailored experience for every traveler. Many have praised the knowledgeable and friendly staff, including Jayne, Amy, and Becky, for their willingness to 'go that extra mile' when assisting clients. Their dedication is evident as they consistently update customers on bookings and are always ready to help with any inquiries or adjustments needed.
Positive Highlights:
- Exceptional customer service from professional, knowledgeable staff.
- Willingness to accommodate specific needs and preferences.
- Competitive pricing and great value for money.
- Friendly and welcoming atmosphere that makes booking a pleasant experience.
- Staff's commitment to ongoing communication and support throughout the booking process.
Despite the overwhelming positive feedback, a few customers noted minor inconveniences during the process. However, these instances were often overshadowed by the overall high satisfaction with the service received. Travel Village is an outstanding choice for anyone looking for reliable travel planning with a personal touch.
Travel Village: Reviews
Fantastic experience: Great service from Jayne, didn't feel pressured and she found us a good deal for a river cruise.
Fantastic experience: Jayne was very pleasant,and very nice and helpful.
Fantastic experience: Without fail this company completely understands our holiday needs and takes all the trouble away by coming up with perfect destinations and quotes. Professional, super pleasant , efficient .. perfect .. thank you
Fantastic experience: Great service booking made easy and really good communication
Fantastic experience: Jenny was super efficient, my holiday booking was stress free.
Fantastic experience: Several members of staff in this establishment, and no matter which one attends to you they are friendly and efficient. Always a pleasure.
Fantastic experience: Just booked our first cruise . Absolutely no idea where to start, but contacted travel village for advice. Caitlyn was amazing, I was a pain , but she kept with it , and eventually we got a 7 day cruise with a 3 day stay, flights and train travel etc . 12 nights in total . I can't thank her enough. Roll on June 25 . Caitlyn your an angels
Fantastic experience: We have just visited Travel Village. Amy was absolutely brilliant and patient. When we went in we didn't really know what we were looking for and we came out a couple of hours later with two wonderful holidays booked. Thanks Amy.
Fantastic experience: Fantastic service every time I have booked a cruise. Even though I've moved away from the area would never use another travel agent.
Fantastic experience: Alison was efficient, helpful, responsive outside of her working hours and very friendly and professional
Fantastic experience: I have never used a company to book a holiday, I can say it’s brilliant and I will be doing again. All staff lovely, Amy was my contact, she goes above and beyond, she was determined to sort a problem for me, she saved me hours of trawling , nothing is too much trouble.
Fantastic experience: Great super efficient and knowledgeable service
Fantastic experience: Amy is always amazing. She is full of information. We have booked with her many times and will continue to do so
Fantastic experience: Another extremely helpful holiday booking with Heather at the Travel Village. Nothing is too much trouble, she helped with all the questions we had and the booking was quick and supportive and she was extremely supportive throughout. A fantastic family business who care about their customers
Fantastic experience: Absolutely brilliant! Jayne was great.
Fantastic experience: We have been using the Travel Village for a number of years. The staff are really helpful and are willing to "go that extra mile" to provide a taylor made service. They understand our wants and needs, and are reliable when sending updates, amendments and documentation.
Fantastic experience: Well done Travel Village & advisor Becky, very professional & customer centric.
Fantastic experience: Great service as always - TBF, I wouldn't use any other operator to book a cruise with - Amy is always super friendly, helpful and nothing too much trouble...a great asset.
Fantastic experience: Our travel advisor Jayne was fabulous she took her time to explain the various options and made sure all the details were taken care of highly recommended
Fantastic experience: Great customer service from Jayne. She was genuinely interested in my trip and tried her best to secure the best deal. I will definitely be booking again, just need to save up!
Fantastic experience: Thank you Amy for all your help in choosing our next holidays..So much help and nothing too much trouble.
Thank you for your 5* review, Linda!
Fantastic experience: Rebecca was very pleasant and helpfull from the moment we walked in the door.Highly recommended
Fantastic experience: I have found them most helpful go out their way to help and advise used them twice now and would again .
Fantastic experience: Treated with courtesy during the engquiry/booking process. Alison Swallow is extremely professional and very knowledgeable. I would have no hesitation in recommending Travel Village to anyone wishing to book a holiday or cruise etc.
Fantastic experience: Booked 3 times with travel Village. Have had bookings with Martin, Jayne and Amy. All really helpful, informative travel agents and competitive pricing.
Fantastic experience: Excellent service as usual. We have used you a number of times & always found all staff well trained and very helpful. Would highly recommend this travel company.
Fantastic experience: Been going to Travel village now for about five years. Brilliant service and all the staff take time to look what cruise you are looking for .And if you’re not great at filling the forms in no problem they will do it for you .
Fantastic experience: From Rob and Annmarie Weaver with booked a holiday to Turkey last week with Caitlin Hurd she was absolutely amazing very helpful we will definitely be booking are next holiday with you . Thank you for everything ⭐️
Fantastic experience: Just wanted to share a fabulous and pleasant experience booking a trip for my son and I to Dubai, Jayne was super knowledgable about the locations and gave expert advice on the best options for a Dad travelling with his son, describing in detail the attractions and what would be best suited to our needs and budget. Thank You.
Fantastic experience: Travel Village They are fantastic to deal with, knowledgeable friendly polite efficient and very professional.
Fantastic experience: Excellent communication and a professional service. Thank you.
Fantastic experience: Have dealt with Travel Village on numerous occasions, always received excellent service from a very professional,efficient and friendly team.
Thank you for this wonderful review, James
Fantastic experience: Have found the staff very helpful. Will definitely be using them again .
Fantastic experience: Becky was excellent - very concise and importantly came back to me with answers at the time she said she would. A great booking experience.
Fantastic experience: Booked another cruise today at Travel Village with Becky, always friendly and helpful giving us advice and information about the cruise companies and at a great price, much appreciated, see you again soon.
Fantastic experience: Have booked many cruises through Travel Village and have always found their staff in all departments knowledgeable and very responsive. If you find a cheaper quote they will usually match or even beat it.
Fantastic experience: As usual, Carolyn was amazingly helpful with her research, advice, knowledge and efficiency. She has been my travel "friend" for many years and is totally reliable, friendly and supportive.
Fantastic experience: We have just booked two holidays at The Travel Village. Jayne was an absolute pleasure to deal with, she was professional and knowledgeable with a warm and friendly attitude. Customer service at its best. I just wish we had discovered Travel Village earlier!
Fantastic experience: Excellent service - holiday booked!
Fantastic experience: Very helpfull staff great service would recommend
Fantastic experience: We have used Travel Village a number of times now and have always been extremely impressed by the friendly greeting when we walk through the door. Once inside, the staff are very efficiently and ready to help.
Thank you so much for this lovely review Michael :)
Fantastic experience: Professional;easy going; nothing too much trouble. First class service in every respect. Recommend very highly.
Fantastic experience: Lovely friendly staff.Becky always goes the extra mile when booking our holidays nothing is too much trouble and we can relax knowing if we have any questions she will answer them.
Fantastic experience: We have booked several holidays with Charlotte now and have always had a great experience. She is always helpful and makes booking a holiday a breeze. I would definitely recommend.
Fantastic experience: This is the second time we have booked with travel village. All the staff are lovely very helpful. Would definitely recommend booking with them rather than doing it online. They sort everything out.
Fantastic experience: Excellent customer service as always from Alison today. Professional and efficient in making our latest booking - it's always a pleasure to book through Holiday Village.
Fantastic experience: We've booked with Alison at the Travel Village and she has always been great age has booked all our cruises and sorted everything when I have had to take medical equipment. I wouldn't book anywhere else.
Fantastic experience: Excellent customer service from Caitlyn
Thank you for your 5 star review, Deborah.
Fantastic experience: Timely and thorough handling of all our requests
Fantastic experience: Just booked another break away with Travel Village. Excellent service as always.
Hello Ian, so glad you enjoyed booking with us! Becky and the rest of the Travel Village team are here for you should you require any further holiday assistance! We hope you have a fabulous break away!
Fantastic experience: Excellent service as usual with very knowledgeable staff and good prices as well
Fantastic experience: Another great example of high quality personal service. Nothing is ever too much trouble. Highly recommended
Thank you for your excellent review Hayley! We are glad to have met your expectations.
Fantastic experience: Jenny is so helpful she represents your company with great excellence .
Thank you for your kind words Janet. We are glad to have Jenny as part of our team.
Fantastic experience: Booked a beach holibibs with Alison. Got her comparing a few hotels, i like to keep her on her toes. Mexico here we come
Thank you for your amazing review Nicola! We hope you enjoy your holiday.
Fantastic experience: Excellent service once again, returned call and booked my cruise in a professional and friendly way. Also, I like supporting local businesses rather than internet companies.
Thank you for your 5* review Marion, we are delighted to hear that Carolyn was of great help for you.
Fantastic experience: Fantastic service really helpful & it was a joy to be served by Jayne Very knowledgeable very pleasant a lovely young Lady Can't recommend them enough
Fantastic experience: Excellent service from Jenny. Always helpful, always rings to make sure you are ready for your holiday. All round excellent.
Thank you for your 5* review Ian, we are glad to hear Jenny is always of great assistance to you.
Fantastic experience: Becky was extremely helpful with my numerous questions and tweaks to our booking nothing was too much trouble
Fantastic experience: Great service from Katelyn
Thank you for your 5* review Ann!
Fantastic experience: Very friendly helpful staff, recommended.
Thank you for your 5* review, Sandra.
Fantastic experience: Excellent Service, as always, from Amy at the Travel Village. Thank you
Thank you for your amazing review, Linda.
Fantastic experience: Excellent service much help with regards to the area we chose All staff very friendly Thanks
Thank you for your 5* review Jim.
Fantastic experience: Caitlyn was extremely helpful, very good at her job, lovely friendly young lady.
Thank you for your kind words Joanna.
Fantastic experience: This is the second time I have used their service and cannot fault their knowledge and commitment to obtaining a booking that suites our needs. Will be using them for future bookings.
Thank you for your excellent review Philip! We are proud to have such an amazing team.
Fantastic experience: Alison has been so helpful, helping us choose our dream cruise.
Thank you for your kind words, we hope you enjoy your cruise.
Fantastic experience: So patient, helpful and we are never made to feel that we are being a nuisance if we ask for alternative hotels, flights etc. and always get a hassle free holiday thanks to their care and attention.
Thank you for your kind words Lynn. We pride ourselves in finding others their dream holidays.
Fantastic experience: Very quick and helpful staff booking a cruise for multiple people. Would definitely book with them again
Thank you for your kind words Louise, we look forward to helping you find a holiday again in the future.
Fantastic experience: Absolutely fantastic Carolyn was very helpful and efficient, helped book our holiday with no issues Thankyou again
Thank you for your amazing review, Chelsea.
Fantastic experience: I went in this morning with a holiday in mind and amy was absolutely amazing so helpful put my mind at ease I left happy with a holiday booked. I've booked here before and it will always be my go to place to book future holidays thanks again amy apriciate you xx
Thank you for your 5* review Kirsty. We can't wait to work with you again in the future.
Fantastic experience: This is the third cruise that I have booked with Jayne. She goes above and beyond her job role and is always extremely helpful. I wouldn't trust anybody elses opinion or advise.
Thank you for your 5* review, we are glad to hear Jayne was able to make your experience better.
Fantastic experience: Caitlyn is an absolute star. She was so patient with my constant changing of hotels, quick to respond to my messages, conscientious, polite, professional and her knowledge of airlines and airports for my Las Vegas trip was incredible. I will definitely be using Caitlyn and the travel village for my next holiday and recommend them to everyone. Thank you so much Caitlyn
Thank you for your kind words Rachel. We are glad to hear Caitlyn was able to pick the best option for you, we hope you enjoy your holiday.
Fantastic experience: Excellent service. I contacted Travel Village with what I thought was an impossible request - turns out it wasn't impossible at all! Enjoyed a brilliant 5-night break in Paris thanks to the efforts of Becky & Carolyn. Highly recommended!
Thank you for your 5* review Jackie. We are glad to hear you enjoyed your holiday to Paris.
Fantastic experience: Contacted Travel Village to enquire about some holiday options, Amy who answered our call has been absolutely brilliant, can’t thank her enough, really explained everything really well, followed up with lots of emails, detailing everything, and very happy to have booked a Celebrity Cruise. Amy’s knowledge of the ship really helped us decide, and would highly recommend, and if you’re lucky enough to have Amy’s assistance, sure will go very smoother, fabulous service
Thank you for your 5 star review David. We are glad to hear Amy was helpful for you, we are lucky to have her here at Travel Village.
Fantastic experience: Great support from Alison again and all the team. Couldn't do enough for us.
Fantastic experience: As usual, excellent service. Found us a holiday within a short space of time. Thank you.
Fantastic experience: Jayne was great knew everything and booking was an absolute pleasure with her
Thank you for your wonderful review, Michael.
Fantastic experience: Excellent service by Charlotte from start to finish in securing our holiday. Will definately be booking our future holidays through the Travel Village.
We appreciate your wonderful review! It's great to hear that Charlotte was able to make your trip planning experience exceptional. Thank you for choosing the Travel Village, and we can't wait to assist you with your future travels.
Fantastic experience: I wanted to book a special cruise, for my wife and I. I was struggling to find the right cruise on-line. I remembered that there was a travel agent that specialised in Cruises at Blackpool. As I was in Blackpool, I visited the ‘Travel Village’ and met Jayne, who guided me through a number of options. I went home and thought things through, and the next day an offer was sent to me. It was so good that I couldn’t resist it. So off we are going to Athens, Venice and Croatia with Azamara. Many thanks Jayne for your time and patience. We will be back.
Fantastic experience: We have used travel village for several holidays both for family and for luxury couples trips, on every single occasion we have found their attention to details and what we want from our trip is always a top priority. We always feel we get value for money, all the staff are extremely patient and friendly.
Fantastic experience: I would like to say thank you to Travel Village for their excellent service Booking a cruise through them was very convenient, especially as a North American booking a cruise on a British cruise line (P&O). Moreover, when I had to cancel due to the death of my father, they were sympathetic and accommodated my request 5 stars is not enough. Highly recommend
Fantastic experience: What an amazing experience at Travel Village! As first time cruisers Jayne guided us to book the right cruise for us and the destinations we wanted and we can't wait until we set sail !! Thank you so much Jayne for all your advice and laughter!! We will come and see you on our return and let you know how it went!! xx
Thank you for your amazing review Philip! We're thrilled to hear that Jayne provided you with excellent service. We'll be sure to pass on your compliments.
Fantastic experience: Booked with Rebecca who was absolutely wonderful. I wasn't sure where I wanted to book. Rebecca made a suggestion on my criteria and I am so pleased with our holiday. Nothing was too much trouble. She explained everything and went through all the details, including local taxes to pay on arrival. I will definitely use Travel Village again and would highly recommend it to my family and friends
We appreciate your wonderful review! It's great to hear that Rebecca was able to make your trip planning experience exceptional. Thank you for choosing the Travel Village, and we can't wait to assist you with your future travels.
Fantastic experience: Excellent service by Jayne. She was very patient and nothing too much trouble as we kept changing our minds on things! We eventually got exactly what we wanted. Very friendly approachable and professional! A great asset to your company!
Fantastic experience: Excellent service and competitive price
Fantastic experience: Reliable, professional and very friendly service. Nothing too much trouble.
Fantastic experience: Always had excellent service with Amy and Carolyn. Nothing is too much trouble.
Fantastic experience: We use Travel Village as our 'Go Too' travel agent. Staff are professional, extremely knowledgeable and provide good advice based on our needs.
Fantastic experience: Thank you Carolyn and staff for always being so helpful and relaxed. See you soon. Looking forward to our lovely booked holidays to come. X
Fantastic experience: Great customer service by Carolyn Markey at Blackpool Travel Village. All the staff were so lovely, warm, friendly & knowledgeable, I will def be booking through this company again .
Fantastic experience: We are planning a special holiday next year and we gave Alison a brief of what we would ideally like and of course a budget. She came back with a range of costed options which made our choice easy. Can't compliment Alison and Travel Village enough for all they do to take the hassle out of making holiday bookings and also finding us a great price.
Fantastic experience: Becky was friendly, knowledgeable and informative, she found us a cruise that we feel will be perfect. We explained that we were taking my 87yr old Mum with us and that she has mobility issues, Becky understood this and took everything into account whilst finding us a cruise. I would highly recommend Travel Village.
Fantastic experience: What can we possibly say that could describe the perfect holiday booking experience with Becky of The Cruise Village? Well, that was our experience. A perfect experience from beginning to end! We are relatively new to cruise, and Becky was so helpful, very patient answering all our questions in double quick time and with a smile in her voice, making us feel so comfortable and 100% confident in her ability to deliver the best possible holiday booking experience. But what can you really expect when the Travel Village is a four generation travel business which has fully evolved over the years keeping current if not ahead in the game and delivering a quality product and exemplary service, year after year? With so much experience and what appears to be top relationships with all the major holiday and cruise companies, The Travel Village are perfectly placed to provide you with the best holiday or cruise holiday at a competitive price and all that with the wonderful expertise you can rely upon with all the boring but very necessary protection you might need from a travel business. Book here with Becky at The Travel Village with total confidence, time after time.
Fantastic experience: Have used Travel Village a few times now for booking cruises. Staff are very helpful, and always very competitive prices. Just booked another cruise with Becky Hawker’s help, and will look forward to booking future trips with Travel Village. Always nice to know there is a friendly and knowledgeable person on hand. Very happy customer.
Fantastic experience: Professional, knowledgeable & friendly service as always.
Fantastic experience: Lovely staff friendly & very helpful will use them again
Fantastic experience: Very pleased with the Travel Village , takes all the stress out of booking a cruise
Fantastic experience: Jayne was very knowledgeable, very polite and very professional throughout our visit.
Fantastic experience: Staff are really nice and very helpful in all aspects from booking to advise on which visa sites you need they go the extra mile for you
Fantastic experience: Excellent service as always ,from Becky at Travel Village,nothing is too much trouble, and always very helpfull,just booked flights to America
Fantastic experience: Always book our holidays with the travel village team. Lovely to pop in to see them, always full amount of staff on to help.
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