
Original Travel and Original Diving

Information about Original Travel and Original Diving
SW15 2TL, London
Opening hours
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
Original Travel specialises in all types of tailor-made holidays. Call our luxury travel experts today to organise your perfect tailor-made holiday. Request a personalised quote.
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Our team of destination experts will start by getting to know you and your unique requirements for your holiday
We work with you to build an ultra-personalised holiday itinerary with your choice of accommodation, experiences and activities
All of our holidays include little extras designed to make a big difference to your trip, from fast-tracking you through airport check-in and security to our network of local concierges.
Our comment from TraTraTravel UK about Original Travel and Original Diving:
Original Travel and Original Diving have garnered a reputation for excellence in tailoring unique travel experiences. Customers consistently express their satisfaction with the company, noting their exceptional organization and high level of support. Highlights from user reviews include:
- Outstanding communication and ability to resolve issues seamlessly.
- Highly knowledgeable guides and personalized service throughout the journey.
- A focus on creating unforgettable memories, with tailor-made itineraries that cater to individual preferences and budgets.
- Attention to detail and thoughtful touches, such as organizing special celebrations for clients.
- A friendly and professional team that makes clients feel like VIPs during their travels.
While most reviews are overwhelmingly positive, a small number of clients have reported issues with attention to detail during itinerary construction. However, the general consensus is that Original Travel excels in creating memorable and hassle-free travel experiences. With numerous heartfelt testimonials and loyal returning clients, Original Travel and Original Diving continue to impress and are highly recommended for anyone seeking their next adventure.
Original Travel and Original Diving: Reviews
Fantastic experience: Excellent service and staff! I had consultant Emily looking into dive packages for me, she was brilliant and would recommend to anyone. Amazing company who really know what they are talking about! Quick replies, transparent itineraries etc. Thanks Emily!
Hi Charlotte. Tom, the Co-Founder of Original Travel (and Original Diving) here. Just a quick note to say a HUGE thank for the lovely feedback. Emily is a superstar and as you say, really knows her stuff! Thank you so much, both for the booking and the lovely feedback, and we look forward to being of assistance again. Tom
Fantastic experience: We have now booked with original travel (Diving) a handful of times. Every time we are amazed by the quality of the organisation and the level of support, by the quality of their choice of hotels and dive locations, and by their overall customer experience. During this trip we had a series of unlucky events that could have really dampened our trip, and not to go into cliches or superlatives… the original Diving staff saved the trip. Communication was outstanding at all times and their ability to address issues was close to perfect. We were able to in real time compare the level of support we received with other who booked via different agents…there is no doubt Original Travel (Diving) are at the top of their game. We are very much looking forward to planning our next trip….with the Original Diving crew! Thank you! You guys rock!
Hi Stephany. Tom Barber, the Co-Founder of Original Travel and Original Diving here. As you can imagine I am absolutely delighted to read such glowing feedback. Thank you! I think it can be such a virtuous relationship between a client and a tailor-made tour travel company, because the more we work together the better we know what works and what doesn't for you, and hopefully in the process you become happier and happier with the way we do things. That certainly seems to be what's happening here, and long may that last! Thank you again for the lovely feedback, and your continued loyalty to Original Diving. It is hugely appreciated. Tom
Fantastic experience: How can you put a price on a memory? I've lived long enough and seen a good amount of this world to know that long after material objects lose their luster, memories made traveling with those you love and discovering previously unknown parts of our world last for a lifetime and are untarnishable. There may be things that I regret buying, but traveling and learning will never be among those. This was our first time traveling with Original Travel. We had discovered them as we were interested in sailing aboard the legendary steamship, the SS Sudan. As many of you know, this is the riverboat that Agatha Christie sailed upon during the time she wrote Death On the Nile. We reached out to Original Travel about booking the five-day long cruise only to discover that they could add different legs to the trip and tailor it completely to what we would like to do. Egypt has long been a dream for us, so we quickly put together an itinerary with the help of Paul, Issy, and Rogerio at Original Travel. We added in some time in Cairo, then on to Aswan, Abu Simbel, and Luxor. Although we knew the trip would be a wonderful adventure, we had no idea that Original Travel would go lightyears beyond our dreams. Not only did we love where we stayed, we had the most incredible and knowledgeable guides that were with us every step of the way. Original Travel's services also included point people who met us at the airport, guided us through customs, arranged to have our visas ready, got our luggage and escorted us to our private car that took us to each and every hotel we stayed at. There was never a time when we felt concerned, worried, or out of touch about what was going on. Every step of the way we were met with friendly, welcoming, and helpful people employed by Original Travel who made this trip of our dreams into the trip of our lifetime! What I especially loved about traveling with Original Travel was the human touch. There was a 24-hour concierge available to us should anything come up out of the ordinary as well as to answer any of our questions or address any of our needs or concerns. We never had to wait for help or an answer and we were treated truly like VIPs the entire duration of our trip. There is a lot that money can buy you, but you can't put a price on excellent customer service. Original Travel has the most amazing people working for them. These people genuinely care about your time traveling and go above and beyond to ensure that your holiday is lacking nothing. We were so amazed and touched by their kindness, their thoughtfulness, and how they would take the incentive repeatedly to go out of their way to ensure our holiday was the best we've ever had. Point in case, my husband was celebrating his birthday during the time we were aboard the SS Sudan. Not only did Original Travel arrange to have a lovely birthday cake and celebration for him during dinner, but they also included a wonderful bottle of champagne for him to help toast in his new year without my even asking! This kind of personal touch is becoming increasingly rare today and when you find a company that provides this, you hold onto them. From start to finish, all of our interactions with the staff at Original Travel was absolutely first class. They really listened, proposed interesting travel ideas, and cared to the most minute details about every aspect of our trip. They were so invested in us and that helped ensure that we had the trip of a lifetime! I can't say enough good things about Original Travel. We are now Original Travel clients for life due to our exceptional experience with them on this trip and we are looking forward already to our next trip traveling with them! If you are looking for a trip experience of a lifetime, please consider Original Travel - you will never regret it!
Tara, hello! We have spoken by email, but I also wanted to acknowledge this incredible feedback! Thank you for putting your trust in Original Travel, and I am delighted that it paid off so spectacularly. Time spent in Egypt and on board Steam Ship Sudan is, in my humble (and biased, of course!) opinion, one of the most memorable of all travel experiences. I am delighted you got to enjoy this magical boat, country and people, and we look forward to being of assistance again. Tom
Fantastic experience: Terrific company. Traditionally always plan my own holidays but decided to use Original for my recent trip to Egypt. They took the time to get to know what I was interested in, my budget etc and customise the experience accordingly. As a result had the holiday of a lifetime where I felt safe, secure and relaxed throughout due to the support they provide you with. It’s such a relief knowing that there’s always someone at the end of the phone who can help if something’s gone awry. Would definitely use again - particularly if travelling outside of my usual comfort zone.
Fantastic experience: As always a 5* holiday from a 5* company, why go away with anyone else?! Thank you OT.
Fantastic experience: What an amazing holiday! Original Travel ensured that India was a fantastic experience for us. The level of service from both the sales team in the UK and the ground crew there, excelled all expectations. We loved the unique hotels and tailor-made experiences - we felt like royalty!
Fantastic experience: Will and Natalie at Original Travel helped us organise a trip to America this Summer. I really enjoyed the whole process. Thanks to them booking all the flights etc was pain free. All the hotels they recommended were perfect for our family (and budget). They were extremely helpful when fires in Big Sur meant we had to rebook our nights there at the last minute. Thank you Original Travel for helping make our holiday so special and hassle free.
Fantastic experience: We chose Original Travel to book our Family holiday to Sri Lanka. The entire experience was 100% satisfactory. The prompt reply to all of our email enquires, the friendly advice from Frances, and the consideration to our Family's expectations resulted in the perfect tailor-made holiday of a lifetime. I would recommend Original Travel to anyone planning a trip to Sri Lanka.
Hi Neil. Tom Barber, the co-founder of Original Travel here. What wonderful feedback to read! Thank you so much, both for the booking, and the lovely comments. Frances has just been announced as one of Conde Nast Traveler's illustrious Top Travel Specialists, specifically for Sri Lanka, and it sounds like she did OT proud. I passed on your praise and she said you were a joy to work with! Thank you again, and I hope we can be of assistance another time soon. Tom
Fantastic experience: Extremely thorough and professional. They went above and beyond to create an incredible 2 week trip of a lifetime for us, tailor made to exactly what we had initially requested. Highly recommended!
Positive experience: Very modern offices. Exuding efficiency and plenty of dedicated staff. Best for travellers wanting the best. Very expensive proposals. Superb range from accommodation, tours etc. Clearly aimed at the discerning traveller. We 5 decided to book plentiful AirB&B at £750, and DIY, rather than £7,500 for a 5 day stay in Seville!
Fantastic experience: Everyone we met and worked with was courteous, punctual, professional and informative.
Thank you very much for taking the time to provide feedback and for the 5-star review. I am delighted to hear that the team has been so helpful.
Fantastic experience: Extremely thoughtful and understood all of our needs, with excellent attention to detail.
Fantastic experience: Egypt and Jordan. Spectacular! We felt that we were treated so special. We were well cared for; the minders, guides and drivers were friendly, helpful, entertaining. Customs and the many luggage scanning detours were a breeze to navigate with their help. The itinerary was perfect, inclusive of all that first time visitors would want to see and the accommodations were heavenly. This was a big bucket list item for us and it was done in style. Thanks Amelia and team at Original Travel.
Fantastic experience: Fantastic holiday, great service throughout the planning and booking. Thank you
Thank you very much for your feedback. We very much enjoyed planning your trip and are delighted you had a wonderful time away. We look forward to helping plan future dive holidays.
Fantastic experience: Lizzie Barry was patient, knowledgeable and thorough on my inquiry for a holiday in Tanzania. I cannot recommend her enough!
Thank you so much for your kind feedback and I am delighted to hear that you had a good experience with Lizzie. We also think that she is fantastic and I will pass on your kind words. Just let us know when you next need help planning a trip - I hope we can get you to Tanzania soon!
Fantastic experience: Amazing and Original folks!
Fantastic experience: Good trip! We like surface transportation much better than air travel even if it means 6 hours vs 1.5 hours by air. Chileans very nice people, weather was great, absolutely no complaints with Original Travel, will use them in the future.
Fantastic experience: Original Diving assessed and provided exactly what holiday we wanted and provided seemless good service all the way through the process.
Thank you very much for taking the time to provide a review, and for being do positive. I am delighted that the service you received was so good and thank you for allowing us to help with this trip.
Fantastic experience: Amelia's small group trip to Ethiopia was amazing. The itinerary was thoughtfully planned and executed. We always had a lot to do, but never too much to do. The hotels and restaurants were "of the country" and each one had it's own magical details. Our on the ground guide was superb. Not only was he well informed and charming, but he constantly pulled value added experiences out of thin air. From crashing a wedding, to visiting a family in their tiny village, unannounced, to being in the Simian mountains to see baboons, or Lake Tana to see the hippos at the perfect moment for maximum exposure, these value added details were an important part of the trip's narrative. I would recommend the trip to everyone. Elizabeth L.
Fantastic experience: This is our second holiday using Original Travel. Our first was a pretty complicated holiday in South America taking in Peru, the Amazon, the Galápagos Islands and Ecuador. All the arrangements worked like clockwork and OT’s in-country agents were excellent. Thank you Louisa and Saskia for faultless arrangements. We are just back from our second holiday with OT which was to the Maldives. Again I cannot speak too highly of OT. Louisa’s local knowledge of the resorts meant that she was able to recommend just the one which she knew would suit us. She also managed to negotiate some valuable discounts on flights and accommodation. Alex followed up with us to ensure all the detailed arrangement worked and the result was an outstanding two weeks. Many thanks again to all members of the OT team.
Fantastic experience: Sue and I went to two Original Diving recommended resorts on our first ever visit to the Maldives. Both locations were just what we had said that we wanted and we were very happy with all the arrangements.
Fantastic experience: Excellent, very organised and personal service. Fantastic holiday and looking forward to booking the next with Original Diving/Travel!
Thank you very much for leaving such lovely feedback. We’re delighted you had such a wonderful time away and we look forward to helping organise future adventures with you.
Fantastic experience: fantastic trip - first class
Fantastic experience: First Class service, great attention to detail, will use them again.
Fantastic experience: World Class Travel Company- always book my holidays through them.
Fantastic experience: We had a stunning safari and holiday thanks to the team at Original Travel. The entire trip went perfectly and it felt like everyone in Tanzania was working together to make our experience perfect, from the wonderful tours of Stone Town, to the never-to-be-forgotten stay at the Siwandu in Selous (the best safari I've ever been too, bar none) and the lush Fundu resort at the tail-end of our trip. A great trip, all thanks to OT and the wonderful people of Tanzania!
Fantastic experience: We could not have been more please with the help we got from Oliver and Original Travel! Every accommodation was perfect....the meals were great....and every single transfer and transportation option was on time and their people were right there to help. I would recommend to anyone that they could use Original with the utmost confidence!
Fantastic experience: Knowledgable, organised, and enthusiastic; it was a huge pleasure planning our holiday with Original Travel and the holiday itself was perfectly tailored to suit 5 picky family members. We felt that the agent listened properly to what we were looking for and gave us the best advice to make sure that our time away was unsurpassable on all counts. We shall not be going anywhere else in future to book our holidays, not least because of the time and money saved by going through Original Travel.
Fantastic experience: My wife and I are parents to severely disabled twins, so our opportunities to holiday as a couple are few and far between. Every couple of years we get to go away for a few days and every time we come back to Original Travel. They always bend over backwards to find us the best places and the best experiences. We come back fully fuelled and ready to attack the challenges waiting for us at home!
Fantastic experience: I don't often use an agent as on line research is pretty efficient but I had not been to this part of Morocco before and wanted everything to go smoothly as it was our anniversary. They listened to what we wanted and designed a trip that reflected what we were after. Local transfers were very efficient. Turned up on time with clean vehicles even checking the day before when there was a change in timings. Accommodation was as advertised and the only surprises were good ones. I did not price this against independent travel but it seemed about right and certainly we benefitted from their experience. In short we had a great time. Would I change anything? Maybe some in country represtation might have been a plus but the places we stayed were all so helpful that this would be marginal. Probably only useful if things went wrong.
Fantastic experience: We had a great time at the Domes of Elounda in Crete amplified by the perfect room chosen by Original Travel, in a great situation and a magnificent view. Once again OT have helped us have a wonderful,holiday.
Fantastic experience: I have used OT almost since the inception of the firm and have travelled numerous times with their help on both long and short haul trips. I have always dealt with people who have visited the regions and hotels that we have stayed at, so they are able to talk about them authoritatively during planning, and their ground handlers are always competent and efficient. I find OT a friendly, knowledgeable and easy company to deal with, and have recommended them to demanding travelers on numerous occasions.
Fantastic experience: Can highly recommend Original Travel. Have used them several times now and would definitely do so again. Their recommendations have always been spot on & service professional.
Negative experience: Original Travel put together our trip to Romania. We did get booked and they got us to the places we wanted to go. Outside of that, their attention to detail was non-existent., despite their company motto. They could not seem to read the itinerary they created themselves, sending drivers to pick us up from hotels we were not at, telling drivers to deliver us to hotels we were not booked at and changing the time of pick-up to the airport on the last morning. Never one apology. And no one ever contacted us after the trip to hear what we thought. I guess they knew. These people are quite incompetent.
Fantastic experience: Original Travel organised our honeymoon and we had excellent service from start to finish. The detailed itinerary took away all the worrying about transfers etc and allowed us to completely relax. Their suggestions on safari destinations and hotels were exactly what we were looking for and they created our perfect holiday. Would definitely recommend.
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