
Hays Travel Belfast Connswater

Information about Hays Travel Belfast Connswater
Opening hours
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:30 PM
- Sunday: Closed
We're part of Hays Travel, the UK’s largest independent travel agent. We know what makes a perfect holiday, from short UK breaks and sunny package holidays to a range of amazing cruises and faraway escapes; we provide holidays worth getting excited for! With our Peace of Mind Guarantee you can enjoy flexible, secure holidays; making that holiday feeling just a little more stress free. With over 40 years’ experience in the industry, our expert travel agents are on hand to help with all your holiday needs. So why not book your next unforgettable holiday with us? Contact our branch today to see what amazing deals we have for you.
Hays Travel Belfast Connswater: Reviews
Fantastic experience: Myself and my partner booked 2 trips .The girl who looked after us was excellent. She was very good and knew what she was talking about 10/10 for Jade
Negative experience: Sadly 1 star is the minimum I can give otherwise it would be a 0 from me. Cancelled a holiday last year, had booked for this June however since I cancelled I have received numerous texts and emails requesting payment. I called them 2 months ago and advised them to stop sending me communication for payment and to ensure the holiday was cancelled. They said they had received the invoice back from the tour operator 2 weeks previously and they couldn't cancelled until that had come through. So my question was, why has it taken you 2 weeks to cancel something that should gave been done straight away? And why did I receive another email this morning as a final reminder for payment? Sort yourselves out Hays, shocking customer service, clearly a lack of communication between staff and rank you for the anxiety of thinking I owe money for something that should have been cancelled months ago when I first communicated this via phone and in writing. Would not recommend, absolute shambles and should refund deposit just for time wasted trying to get my point across only for it to fall on deaf ears numerous times.
Fantastic experience: Staff are very friendly, welcoming and knowledgeable.
Fantastic experience: Was well looked after
Negative experience: Staff an unhelpful, not properly trained, not interested in fixing their mistakes and ignorant when it comes to customer reviews and their requests.This branch needs new staff and new manager
Negative experience: A total mess, hard to get someone to answer the phone
Fantastic experience: Have used Hays quite a few times staff are always plesant and extremely helpful, will continue to book with them in future.
Thank you very much Alison for your kind feedback! we are glad to have got you another holiday to look forward to
Fantastic experience: The staff in Coneswater were all very knowledgeable and helping with me booking. They gave me piece of mind to know I was protected.
Thank you very much Jacqueline for your kind feedback! we really appreciate it and are happy to have got you a holiday booked
Fantastic experience: Phoned up and got a call back from Jade in an hour or so with everything I was hoping for. Holiday booked no fuss no hassle
Fantastic experience: Girl on phone tried her best for me to get me best deal on hotel i wanted. She came pretty close to the main players prices. So 10 outa 10 yes.
Fantastic experience: Very heplful
Fantastic experience: All very helpful with my travel problem
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