
Cloud Nine Travel

Information about Cloud Nine Travel
Opening hours
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 12:30 PM, 3:00 – 5:30 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Luxury Travel Agency specialising in tailor-made holidays and honeymoons.
Our comment from TraTraTravel UK about Cloud Nine Travel:
Cloud Nine Travel is a premier travel agency dedicated to providing exceptional holiday experiences. Customers have consistently praised the team, led by Ebrahim, for their outstanding service, attention to detail, and ability to craft bespoke trips tailored to individual preferences.
Highlights of Cloud Nine Travel include:
- Personalized Service: Clients appreciate the customized itineraries designed to suit their needs and budgets. Ebrahim and his team take the time to understand what travelers want, ensuring their holidays are memorable.
- Exceptional Communication: The agency is known for its prompt responses and helpful communication throughout the trip planning process, putting clients at ease.
- Competitive Pricing: Many users have found Cloud Nine's offers to be more affordable compared to booking independently, often receiving better deals and upgrades.
- Amazing Hotel Recommendations: Clients frequently commend the quality of accommodations and the complimentary upgrades they receive thanks to Cloud Nine’s strong relationships with hotels.
- Stress-Free Planning: From honeymooners to families, clients report a hassle-free experience, allowing them to focus on enjoying their travels.
While most feedback is positive, minor points of improvement have been noted, primarily related to hotel check-in issues and transfer services. However, the overall sentiment leans heavily towards satisfaction and delight with the service provided.
Customers consistently express their intention to return to Cloud Nine for future travels, highlighting their trust in the agency's expertise and care.
Cloud Nine Travel: Reviews
Fantastic experience: Had a wonderful holiday and cloud nine travel made the process very easy! Eibrahim (director) was a delight to talk to, I will definitely be calling them again :)
Fantastic experience: Ebrahim created an amazing, bespoke trip for us! It was our honeymoon and it was such a relaxing and easy process with Cloud Nine. They arranged a 15 day trip, first stop was Bali where we stayed at Tanadewa Resort & Spa in Ubud. We had our own private villa with a pool and it was the best start to our honeymoon. We then stayed at the Sofitel in Nusa Dua which was a stunning hotel. Lastly we stayed 7 nights in the Anantara Downtown in Dubai, again the hotel was amazing. From start to finish, we received exceptional service, treatment and complimentary upgrades, thanks to Cloud Nine. They were highly responsive to our requests and very communicative. Thank you to the team! :)
Fantastic experience: As usual, 5 star service from beginning to end
Fantastic experience: Gave a package of a resort in Zanzibar and a hotel in Dubai and it was exactly how he said it and they were such good hotels. We stayed at Hotel Riu Jambo and JW Mariott and we would recommend them to anyone. We also tried to find flights/hotels for similar price but couldn’t get close to the price Cloud9 gave us. Overall 10/10 and would definitely use Cloud9 in the future.
Fantastic experience: Where do i start?! We had the most amazing time on our honeymoon alhamdulillah! The Pullman Maldives was recommended to us by Cloud Nine and it was breathtaking, everything from the vast food options to our beautiful overwater villa - we genuinely miss it so much! The service was incredible and the island itself is the perfect retreat for couples of all ages. Equally, Dubai was amazing and our hotel was really lovely. The room at the Rixos JBR was spacious and the view was absolutely beautiful mashallah. The service at the Rixos was also excellent. Thankyou to Ebrahim for all his help in planning our perfect honeymoon. We will definitely be coming to Cloud Nine again for another luxury escape and have already recommended you to many of our family and friends. May Allah continue to put lots of barakah in this business, Aameen!
Fantastic experience: Excellent thank you
Fantastic experience: Thanks for all your help booking our stay at Mövenpick Maldives. Everything went smoothly from the initial booking, to sorting out the extra couple of days we decided to stay. Communication was open and very easy, even when we were out there. I would consider Cloud Nine Travel before thinking about booking anything yourself, could save a lot of money!
Fantastic experience: Very happy with my experience booked with Cloud Nine. They were very friendly and always eager to help. They go the extra mile for you and I will be using them again for all my trips! THANKS!
Fantastic experience: Really grateful to Cloud nine and especially Ebrahim for sortimg out honeymoon. Very helpful and made it a stress free process which allowed for great memories.
Fantastic experience: Well where do i start with Ebrahim bhai and his little gang of workers lol These guys from the start of booking it to the middle to the end till we landed were fantastic consistently checked if we was ok if hotels were ok there recommendations for hotels are exemplary they know exactly what they are talking about its worth going through them as they have a fantastic repertoire with the hotel providers so any special requests made by these guys usually were granted all Alhamdulilah Hotel choices were 10/10 nothing to complain about his food selection for the restaurants withing these hotels was amazing because the buffets were amazing the A’la Carte menus were amazing too soo much choice to choose from and genuinely gave cloud 9s team plenty of dua! I highly highly recommend these guys do not hesitate to book with them book early because these guys are hella busy!! They wont be beaten on price either also if they are £50-100 more trust me pay it! Because the deal cloud 9 gets nobody can offer that Good luck on your travels if your choosing to go with Cloud9 and if you aint then its your loss lol Thanks Cloud 9 you LEGENDS! Jazakallah khair
Fantastic experience: I have used Cloud Nine on a few ocassions and the service has been amazing. Great price and exceptional service will be booking my next holiday again soon
Fantastic experience: Excellent service and value for money, cloud9 arranged our recent family trip to dubai and was amazing from start To finish.. highly recommended..
Fantastic experience: Absolute phenomenal trip courtesy arranged by Ebrahim brother. Great locations and superb stays at very good hotels. Definitely recommended and great price points for three locations and five star resorts and hotels. Plenty of information given about the locations and activities to go and see.
Fantastic experience: Ebrahim and the team at Cloud Nine went above and beyond to make sure we had a memorable honeymoon. Ebrahim planned an amazing trip within our budget and offered brilliant prices on 5* hotels. Planning a honeymoon at the same time as a wedding can be stressful, Ebrahim took this stress off our hands. Booking through Cloud Nine allowed us to get room upgrades at discounted prices and the team liaised with the hotels to ensure each room was decorated for our honeymoon. I would definitely recommend Cloud Nine to everyone!
Fantastic experience: I recently had the pleasure of booking my holiday through Cloud 9 Travel, and I can’t recommend them enough! From the moment I reached out, Ebrahim was very helpful. The booking process was smooth and efficient. Ebrahim took the time to understand my travel preferences and offered fantastic suggestions tailored to my needs. He was knowledgeable about various destinations and was quick to respond to all my questions. Ebrahim’s attention to detail ensured that every aspect of my trip was covered, from flights to accommodation upgrades. Overall, my experience with Cloud 9 Travel and Ebrahim exceeded my expectations. I’ll definitely be returning for my future travel needs! Thank you for making my trip memorable
Fantastic experience: Ebrahim went above and beyond to make my holiday as best as it could’ve been. He took the time out to explore multiple different itineraries until we found one which suited us best. I will definitely be using Cloud Nine for future travel. Overall 11/10. Thank you !!
Fantastic experience: The experience with cloud nine travel was amazing - I can't fault anything from their service. Ebrahim helped me and my husband from the start to make our honeymoon to Mauritius perfect. We will definitely be booking in with them again in future - once again thank you for all the time and effort! :)
Fantastic experience: I can't recommend Ebrahim and Cloud Nine highly enough! From start to finish, they went above and beyond to help plan the perfect honeymoon, ensuring every detail was perfect. From selecting the dream locations to recommending the best accommodations and activities, their expertise and service was second to none. All advice provided was top-notch, and we felt confident in every choice. Definitely our go-to for holiday planning going forward!
Fantastic experience: Absolutely 10/10 service. Haven't ever used a travel agent and went with cloud nine for my honeymoon and the service was excellent. Very helpful especially as we had three destinations and also was the cheapest we found. They have great experience and contact with hotels so get extras added with your package. Highly recommend !
Fantastic experience: Thank you so much for taking care of our holiday to Dubai. This was the 4th time we booked with Cloud Nine Luxury Travel, the service we’ve received was exceptional. Our flights and hotel itineraries were seamless, exactly what we needed when travelling with a toddler. We loved the Palace downtown hotel, a stunning property in the centre of Dubai, we opted for a spacious junior suite. Located walking distance to the mall of Dubai, with lots of dining options and and a view of the dancing fountains. The second leg of the trip was a stay at Palm Jumeirah Zabeel Saray hotel, a sublime luxurious stay, having the deluxe King Arabian Sea view room. The hotel staff were friendly and attentive. Our room was serviced twice a day which I thought was fantastic. This hotel offered the best spa experience whilst being a guest of theirs, we also enjoyed a number of restaurants within the Jumeirah group hotels that were available as dine around options. Also as this was a special holiday celebrating my birthday, cloud nine made sure our Hotel provided number of complimentary surprises which made the trip even more memorable.
Fantastic experience: The holiday experience was truly exceptional, and outstanding service. The attention to detail and care provided by the staff made the trip truly remarkable. Every aspect of the holiday, from accommodation to activities, exceeded all expectations. It was a perfect blend of relaxation and adventure. The service was impeccable, ensuring every need was met promptly and with a genuine smile. 1000% recommend Cloud Nine. And will be back soon.
Fantastic experience: Where do i start! We used Cloud Nine Travel to book our honeymoon. I initially tried booking everything myself but it was difficult trying to get the perfect resort at the perfect price! Also when spending thousands of pounds on travelling to the other side of the world, booking through cloud nine gave me some peace knowing they deal with these kind of bookings daily and therefore are aware and able to share their expertise such as the best flights, locations and general issues when traveling to certain locations. Ebrahim gave me a few different honeymoon destinations such as Bali and Singapore however me and my wife had the Maldives in mind and he worked with that alongside my budget. The resort Ebrahim ended up booking for us was the BEST i’ve ever experienced in every aspect such as customer service, cleanliness, location and most importantly food as we had an all inclusive package which is a must when staying on a island resort. The resort went above and beyond to make our honeymoon special and provided many complimentary services such as massages, room upgrades and access to other amenities. Cloud Nine took care of everything and i’m very happy everything went as smooth as possible. Fyi: My entire booking was done via phone calls as i was cutting it close to our wedding date and therefore never had the chance to book an ‘in-person’ meeting and visit the Cloud Nine office.
Fantastic experience: One of the best holidays I’ve had. The resort was amazing which was recommended by cloud nine, they took care of everything and made our trip that little bit extra special.
Fantastic experience: Excellent service! Will be able to accommodate everyone. Would definitely recommend
Fantastic experience: Amazing. Ebrahim was fantastic to deal with and ended up finding us an excellent deal for our honeymoon. Would highly recommend!
Fantastic experience: We’ve booked with Cloud 9 Travel for over 15 years and the service has been brilliant each time. The attention to detail, personalised service and communication from booking to the return home is exemplary.
Fantastic experience: Cloud 9 did an amazing job arranging my honeymoon. The entire process was easy and hassle-free. Ebrahim was able to accommodate all my needs and requirements. He gave really good suggestions like Siyam World Maldives which is the hands down one of the greatest places I have ever been to in my life. Overall, I would definitely recommend Cloud 9.
Fantastic experience: An excellent service by Cloud 9 from finding a holiday all the way through to coming back home. Went to Qatar with family, got upgraded to executive suite courtesy of cloud 9 and had all the benefits of anniversary package by the hotel. All thanks to Cloud 9. Used before always gets the best hotels and package. Jkl
Fantastic experience: Cloud Nine’s professionalism really stood out to me. Ebrahim took his time to go through all the different options and I felt I could rely on them to manage all the arrangements, taking a very big stress away. Overall, great experience dealing with them. Would highly recommend.
Fantastic experience: Contacted & visited Cloud Nine with an approximate budget and speculative travel destinations and they found the best package suited to us. Had the most amazing unforgettable honeymoon thanks to the team. Do not need to worry about a thing when booking with Cloud Nine! Could not have asked for a better experience from start to end.
Fantastic experience: What can I say about using Cloud 9 Travel except the service from start to finish was amazing and Arif couldn’t have done enough for myself and my family to ensure we had an amazing holiday. The service I received from Arif from Cloud 9 Travel was what can be described as 5 start service. We booked The Roy’s Carlton Doha and we had the most amazing Sea View room with interconnecting rooms which was amazing. Will definitely be using Cloud 9 Travel again and highly recommend to all my friends & family. Thank you Arif from myself and my family.
Fantastic experience: Thank you to Cloud Nine Travel for arranging our trip to Maldives and Dubai. The holiday was stress free thanks to Ebrahim who picked the best hotels in the perfect locations. Would highly recommend cloud nine and look forward to usinh them again.
Fantastic experience: I would highly recommend Cloud Nine to others, they were so helpful and professional and answered all of our queries. This was the first time booking with them and I would definitely book with them again as everything was so smooth and easy. We thoroughly enjoyed our holiday to Malaysia and we were so glad that we booked the hotels that Cloud Nine recommended. Thank you for your service and looking forward to booking with you in the future! :)
Fantastic experience: We had an exceptional experience booking our honeymoon with Ebrahim. From start to finish, their service was nothing short of brilliant. They were incredibly responsive, answering all our questions quickly and efficiently. We shopped around, but they consistently offered the best prices compared to other travel agents. What truly set them apart was their attention to detail. They informed the hotels that we were on our honeymoon, which led to some wonderful surprises—like free room upgrades and even some free cakes at a couple of our stays. It’s a small but thoughtful touch that made our trip even more memorable. They also ensured we had plenty of luggage allowance, which gave us peace of mind while packing. Overall, we couldn’t have asked for a better experience. If you're planning a special trip, especially a honeymoon, I highly recommend Ebrahim. Cloud 9 go above and beyond to make your journey unforgettable!
Fantastic experience: Cloud Nine have gone above and beyond to make sure that me and my family had the most amazing holiday from start to finish. Their recommended hotels were perfect for our family. The service delivered by Ebrahim and team was impeccable. We have travelled with cloud nine travel many a times before and will continue to do so.
Fantastic experience: Where do I begin? I have used Cloud Nine for a number of years and they never fail to deliver. This time, they arranged a magical 8 day trip for us to Abu Dhabi and Dubai, staying at the wondrous Shangri La Qaryat Al Beri, phenomenal St Regis Abu Dhabi and sumptuous Jumierah Zabeel Saray. From start to finish, we received exceptional service, treatment and complimentary upgrades, no doubt thanks in large part to Cloud Nine’s extensive links with these high end hotels. Cloud Nine were a joy to deal with. They were highly responsive to our requests and very communicative. They went above and beyond in arranging special moments via the hotels on our behalf. Thank you to the team here! You guys are the best!
Fantastic experience: Our recent trip, organised by Ebrahim and his team, was nothing short of outstanding. From the very beginning, Ebrahim provided exceptional service, going above and beyond to cater to our needs. He even managed to arrange special requests with the hotels, ensuring we had excellent rooms at every stop. This level of attention made our stay incredibly comfortable and memorable. On top of that, the prices were amazingly competitive, offering fantastic value without compromising on quality. Thanks to Ebrahim, we enjoyed a seamless, stress-free experience filled with wonderful memories. If you’re looking for a travel agency that delivers on service, price, and personalisation, look no further!
Fantastic experience: It’s rare you find a travel agent who knows your families preferences and has these at the forefront when booking your holidays. This is why we keep going back to Cloud Nine to book our family holidays. This time it was Mauritius and Dubai. Arif has looked after our holidays for 4 -5 years now and Ibraheem came in with feedback for the resort in Mauritius. His feedback was what helped us decide on Belle Mare Plage and true to his words we were not disappointed. We were upgraded for both rooms and invited to a candlelight dinner for our Anniversary. The resort itself was like a picture on a postcard. The grounds, the restaurants, the location everything was perfect. It is a holiday we have looked back on many times already and for sure has created some beautiful memories. We then spent 2 days at Jumeirah Al Naseem. Again we had 2 upgraded rooms and welcome amenities all due to Cloud Nine’s links with these luxurious hotels. With Cloud Nine it’s easy and hassle free especially for someone like me who has no time to look at holiday options. Arif always goes above and beyond for my family and helped us create some of our most beautiful memories. Forever grateful and looking forward to the next one already.
Fantastic experience: Incredible recommendations from Cloudnine. Hotel was great, with fantastic facilities and staff. Really enjoyed our trip! Can’t wait to use Cloudnine again!
Fantastic experience: We went to Cloud Nine to book our honeymoon package. We went to three places in total. Vietnam, Singapore and Thailand. The service from cloud nine was top notch. They were very patient and answered all of my wife’s questions. They guided us and showed us many options and took the time to make sure that our needs were listened to. They also made sure that we were within our budget and helped us choose options that maximised what we were spending. I would recommend Cloud Nine to anyone looking to book a holiday or a honeymoon as these guys go above and beyond to make sure that you’re getting a good package. They were very knowledgeable about all the places and recommended things to do. They kept in touch all through out the honeymoon just incase anything went wrong and they were always available via WhatsApp to answer any questions.
Fantastic experience: Great company to go with, made the experience so easy and actually cheaper than doing it yourself. They have contacts in nearly all hotels and got us room upgrades and complimentary amenities. Would 100% recommend going with these guys
Fantastic experience: A big thank you to Cloud Nine for arranging the trip and great service once again! Everything went smoothly and we had no issues at all. All hotels and rooms were amazing so just wanted to say thank you for the recommendations. They were exactly what we were looking for.
Fantastic experience: Booking our holiday with Cloud Nine Travel was the best decision we made. From the onset, Ebrahim provided us with many options and packages and made sure that our criteria and budget was met. He went above and beyond and gave us a 'virtual' journey to our destination through his extremely detailed descriptions and visuals. As Ebrahim is well travelled himself, his advice and tips were so useful and everything he illustrated was spot on. He even gave us a 'sight seeing' document! We knew from our first meeting with Ebrahim that Cloud Nine will be our go-to travel agent. The professionalism, care and support we received from the beginning to end was exceptional. Booking with Cloud Nine allows you to have an extremely smooth, stress free and enjoyable experience. We can fully vouch for Ebrahim and his team and we look forward to using their incredible services again! Thank you! U&A
Fantastic experience: First time I’ve used cloud 9, for my honeymoon to Dubai and Maldives and they were brilliant! Really good prices, and Ebrahim arranged everything perfectly with honeymoon perks! A big thank you. Will be using again definitely
Fantastic experience: Best service and experience booking through Ebrahim at Cloud Nine Travel. Not our first time and definitely won’t be our last. The process was seamless and they were unbeatable on price. Lots of additional touches to make our holiday in Mauritius even more memorable!
Fantastic experience: I was very pleased and happy with the way Ebrahim and his team at Cloud Nine Travel dealt with my holiday query from start to finish. Before I got in touch with him, I looked around to find quotes for my honeymoon. I was finding quotes way above my budget. I was then recommended Cloud Nine Travel by a few people so I thought id give them a chance. They were friendly, professional and helpful throughout the process. Ebrahim spent about a month on my travel package. Calling me every week to give me an update on his findings. In the end he managed to get a package together that met my budget and expectations. They got me the best flights and 4/5 star hotels for my Safari in Kruger Park, few night stays in Johannesburg and Cape Town. Then finishing my trip by spending a few nights in Zanzibar Tanzania. All the hotels exceeded beyond our expectations I wouldn't hesitate in using them again for future holidays. Definitely would recommend them to others.
Fantastic experience: I was recommended Cloud nine travel by a family member and they did not disappoint! We had an amazing time on holiday in mauritius and dubai, their customer service was amazing especially Arif, I will definitely be using them again in the future insha allah
Fantastic experience: Amazing service by arif and excellent hotel choices .
Fantastic experience: Excellent customer service from Ebrahim at at cloud nine from start to finish. We'd definitely recommend them.
Fantastic experience: Booked our honeymoon through cloud 9 Could not recommend Ebrahim and Arif enough will definately be booking through Cloud 9 again
Fantastic experience: Been using Cloud Nine for many years now and they never disappoint. Great communication, great service, good people. Always recommend.
Fantastic experience: Fantastic service provided by Ebrahim, completely took away all the stress of holiday planning, provided us with excellent options for a given budget and was always available to answer any questions. Thank you for a wonderful experience
Fantastic experience: We are so glad we chose to go with Cloud 9. This was our first time booking through an agency and everything was perfect. It was so easy and stress free from the get go. Will most definitely be using cloud 9 again!
Fantastic experience: We booked our Malaysia, Singapore and Dubai trip from the dreamteam at cloudnine. Ebrahim from the team was fabulous from start to finish. From getting quotes, to endless phonecalls about so many changes to a f2f meeting and right up until my last call on the way to the airport! We received endless complimentary upgrades and treats in all of our destinations thanks to Ebrahim. I couldn't have asked for a better travel agent and I am definitely coming back for my future holidays. Excellent customer service and top notch touches which made this trip so memorable. Thank you once again to the best travel agent in the whole of Lancashire!
Fantastic experience: From the very start, Ebrahim at Cloud Nine was really helpful. He tailored our honeymoon to fit our schedule and offered us the best villas and hotel within our budget. Amazing service and would definitely use again
Fantastic experience: We recently used Cloud 9 for our holiday to Maldives and Dubai. From start to finish, their service was exceptional - going above and beyond. In the first consultation they took the time to go through all of the details with us and organising the little things which we really appreciate. Would definitely recommend & will be using them again in the near future!
Fantastic experience: Another amazing experience booking with Cloud Nine, they have given an excellent service from start to finish! Easy and stress free as Ebrahim took care of everything, they even sorted a complimentary room upgrade for us. I would definitely recommend booking with them.
Fantastic experience: A big thank you to Ebrahim at Cloud9, who was extremely helpful and friendly helped us organise our perfect honeymoon. Cloud9 were easily reachable and helped with any queries beforehand, they stayed in touch throughout the holiday until we reached back home! The whole process was smooth, including transfers and check ins/outs. All 3 hotels were amazing, our extra requests were also noted, not to forget the unreal room upgrades courtesy of Cloud9. Ebrahim and his team know exactly what they are doing, I would highly recommend and I will definitely be using their expertise again soon…. A holiday we won’t forget!
Fantastic experience: I have been using Cloud Nine Travel now since they begun, and it’s safe to say that they will be the only travel agents I will use in the future with the service being exceptional as always. From start to finish everything was very smooth. My most recent trip to Qatar - Doha was arranged by Cloud Nine, everything from the initial quotation was done within a day. As we were travelling with young children, They were quick to contact qatar airlines and provide us with great seating arrangements. We arrived to Doha to an excellent hotel, where we received complimentary room upgrades, and gifts on a daily basis. They had given us good locations on sight seeing and activities available for the kids. I definitely recommend there services, and will only use Cloud Nine in the future as they are safe agents who tailor to our needs exceptionally well. Thank you to Cloud Nine for creating another great holiday once again!
Fantastic experience: I needed a quick turnaround for a hotel booking, the team provided a fast and efficient service. The deal was better than anything I had already found, would definitely use again.
Fantastic experience: Very good service and provided us with top hotels, JazakAllah
Fantastic experience: Prior to our holiday the service from cloud nine was exceptional. The suggestions for our holiday hotels and duration of the stays were perfect. The locations of the hotels were amazing. All the hotels had fantastic breakfasts with a wide variety of foods to get us set for our days out.
Fantastic experience: Top service every time. Langkawi, Kuala Lumpur, Maldives, Dubai, Abu Dhabi and now Qatar. Ebrahim always manages to find a deal for a hotel that I wouldn't normally be able to afford like Siyam World in Maldives, Jumeirah in Abu Dhabi or Ritz-Carlton in Qatar.
Thank you for your review Zak. Always a pleasure booking your holidays. Great to hear you were well looked after at Jumeirah at Saadiyat Island.
Fantastic experience: Brilliant service from Arif and the team at Cloud Nine Travel. From beginning to the end everything is always a smooth and pleasant travel. We was in dubai and was worried about traveling whilst we had the flooding, Arif constantly reassured us everything is fine and to proceed on with the travel. Having a team behind reassures you if anything was to happen we have someone who can help. Me and the family always use Cloud Nine Travel for a smooth and pleasant transaction, thank you for everything you guys do, we really appreciate it! From Mr Dad & Family !
Fantastic experience: We booked our Dubai holiday through Cloud nine. The service provided was excellent from start to finish. We changed our itinerary and dates a couple of times but they were more than happy to accommodate/amend the changes. All the little details like the complimentary room upgrade and birthday requests made the trip that extra bit more special. I would definitely recommend them to family and friends and look forward to using them again soon inshallah.
Fantastic experience: Cloud nine were fantastic from start to finish organising our anniversary getaway to Maldives and Dubai. Communication is a key part in they were very swift in doing so. Last min arrangements that we wanted were dealt with by them with ease. Overall, we are absolutely delighted we booked our holiday with Cloud Nine and will be doing so again in the future. Thank you for allowing us to create memories!
Fantastic experience: Cloud 9 have been amazing at helping us organise our graduation trip and I would highly recommend them to anyone looking to book a holiday. Ebrahim was a huge help in getting us the best deals for our hotels in Bali and Malaysia, making the booking process very easy. He sent us all travel arrangements prior to the trip which was very helpful. Upon arrival to hotels we received complimentary room upgrades, massages, dinners, decorations in the room etc. It was an amazing experience and wouldn’t have been possible without Cloud 9. I will definitely be using them again!!
Fantastic experience: Excellent service from start to finish. We booked our holiday to Mauritius and Dubai and it was Amazing! Alhumdullillah! We were very well looked after! Room upgrades were offered at both hotels and welcome drinks and a romantic dinner. Arif thank you so much for being patient with me! I kept changing my mind about the hotel in mauritius. Arif was very patient and not pushy at all. To help me make my decision I spoke to ebrahim, who again was very helpful and answered all my queries and put my mind at ease. We Will definitely be using cloudnine again inshaallah for our future bookings!
Fantastic experience: Excellent service provided by cloud nine travel preston . Competitive prices and the whole process from booking of hotels to the flight seats were taken care of . Delivered exactly what I wanted . Had an amazing time. Would definitely rebook and recommend to friends and family . Special thanks to Arif bhai who I dealt with . Excellent service
Fantastic experience: This was our third trip booked via Cloud Nine Travels and once again, they exceeded our expectations. As always, their service was amazing, taking care of every detail from start to finish. We’ve now had the pleasure of booking through both Ebrahim and Arif and look forward to doing so once again in the near future.
Fantastic experience: We have been booking with Cloud Nine Travel for the best part of 14/15 years and Ibrahim and Team have never disappointed us. The care, service and standard provided is hard to beat. Always at the end of a phone if we ever need them. Superb holidays always. Thank you. S & R.
Fantastic experience: The most wonderful experiance can't fault anything the whole trip went smoothly. We stayed at W Doha in Qatar and the service was impeccable and the hotel was beautiful everything you could want was there from the breakfast buffet to the facilities and the easy access to the amazing sights to see. Cloud Nine Travel have always gone above and beyond we have been travelling with them since 2007 all over the world and nothing can fault their service and the care and attention they have put into the packages they create for my family highly recommend them and won't go with anyone else. Special thanks to the whole team especially Ebrahim Dedat and Siddiqa
Fantastic experience: It was a pleasure booking with Cloud Nine Travel. Very helpful and informative when it came to booking my honeymoon. Made useful suggestions to plan out a getaway perfect for my needs. The pricing was very competitive. The holiday itself went smoothly. Ebraheem was very helpful before the trip as well in giving me help and answering my questions. Would definitely book with them again
Fantastic experience: I arranged my honeymoon through Cloud Nine after it was recommended by my colleague. I was covid bride but Ebrahim made sure I got all the honeymoon trimming in the Maldives, the experience with Ebrahim and his team was amazing, fantastic customer service. All your expectations and budgets are taken into consideration, and you are presented with out of the world experiences. I would definitely recommend the travel agency to my friends and family.
Fantastic experience: Great service and provided a great price for the holiday package. Will be booking again soon.
Fantastic experience: I recently had the pleasure of booking a holiday through Cloud Nine Travel, and the experience exceeded my expectations in every way. From the moment I reached out to them to plan our trip to the Maldives, the travel agent, Ebrahim, demonstrated exceptional professionalism and knowledge. Ebrahim took the time to understand our preferences and desires for the perfect getaway, and he meticulously crafted an itinerary that surpassed our dreams. His attention to detail was evident as he carefully curated our flights, accommodations, and activities to ensure a seamless and memorable experience. What truly set Cloud Nine Travel apart was Ebrahim's commitment to going above and beyond. Not only did he secure excellent flight options, but he also surprised us with a complimentary room upgrade at our resort in the Maldives. The upgraded accommodations provided breathtaking views and added an extra layer of luxury to our already incredible vacation. Throughout the entire process, Ebrahim's communication was prompt and thorough. He addressed all our inquiries with patience and expertise, making us feel confident and at ease with our travel plans. It's rare to find a travel agent who genuinely cares about the customer's experience, and Ebrahim's dedication to ensuring our satisfaction left a lasting impression. Our trip to the Maldives was nothing short of magical, and we owe a significant part of that to Cloud Nine Travel and, particularly, Ebrahim. I wholeheartedly recommend Cloud Nine Travel for their impeccable service, and if you have the opportunity to work with Ebrahim, consider yourself fortunate to have a travel agent who goes the extra mile to create unforgettable experiences.
Fantastic experience: From booking the appointment to finalising the booking, the experience was easy and affordable. During the booking, Cloud Nine Travel had extensive knowledge of the places and hotels which made booking a breeze. All options had been clearly marked out so an informed decision could be made with any budget. Will definitely be booking our holidays through Cloud Nine Travel again
Fantastic experience: Arif was a pleasure working with to create a memorable honeymoon. Exceptional customer service and good pricing. I would highly recommend Cloud Nine travel :)
Fantastic experience: I have just come back from a 15 day multicentre holiday booked through Cloud Nine Travel. Would definitely book with them again due to the great customer service I received. Even when I had an issue whilst on holiday the Team were contactable and got back to me straight away. The whole booking experience was very efficient too. Would definitely recommend.
Fantastic experience: It was a very smooth process booking with Cloud Nine. From the amazing customer service to the attention to detail. We were very happy with the our stay in Kuala Lumpur and Langkawi and have created wonderful memories. Looking forward to booking our next holiday with them.
Fantastic experience: We had our first experience with Arif at cloud 9 when booking our holiday. From start to finish the entire process was smooth, quick and he was on hand to answer any questions. He gave the best recommendations for hotels and guided us in the best way on how to make the most of our holiday based on what we told him about what we wished to do. He was efficient and found us the best deal for the entire package. They say you can get holidays for cheaper if you book direct and individually - but Arif took out all the headache of looking for dates and comparing and contrasting. We will definitely be using Cloud 9 travel for future family holidays.
Fantastic experience: Wanted to say huge thank you to cloudnine travel for organising all our hotels with all the extra amenities. The hotels you suggested were above and beyond our expectations. We will definitely be using your services again in the future.
Fantastic experience: Amazing and great service could not ask for any better. My entire booking was so smooth and truly lived up to the expectation for a honeymoon at a great price. I would definitely recommend cloud 9 travel to anyone.
Fantastic experience: Our experience with Cloud Nine Travel, and particularly with our dedicated travel agent Ebrahim, was exceptional. Ebrahim's expertise and attention to detail were evident in crafting a seamless Maldives getaway. Not only did he secure fantastic accommodations and flights, but he also surprised us with a complimentary room upgrade, elevating our vacation to new heights. We appreciate the personalized touch and recommend Cloud Nine Travel for their outstanding service.
Fantastic experience: Brilliant experience the hotel was amazing and flight times were great. The hotel gave a free complimentary cake as well an upgrade for our room, which made our holiday all the more enjoyable. Just wished the hotel would have allowed us to check in earlier as we landed at 8am but could not get into our rooms until 3pm which was when check in was.
Fantastic experience: A huge thank you to Ebrahim and Cloud Nine for their efforts. My holiday was planned perfectly from start to finish, I couldn’t recommend them enough.
Fantastic experience: CloudNine Travel made our honeymoon to Malaysia and Thailand absolutely fantastic! They planned everything perfectly including amazing hotels. The itinerary was just right, mixing culture, great food, and relaxing spots. The staff were super friendly, especially Ebrahim, and made sure we felt special. We highly recommend CloudNine Travel for anyone who wants an amazing travel experience.
Fantastic experience: Brilliant Service from Cloud Nine, Ebrahim helped coordinate an amazing holiday to Maldives & Dubai. I don’t normally use travel agents and was a little hesitant about using an independent travel agents but I couldn’t recommend Cloud Nine any more! A* Will definitely use them again.
Fantastic experience: Where do I start.. cloud 9 absolutely amazing. Arif bhai looked after us so well. From hotels to flights everything was just perfect. In sha allah we will continue to use cloud 9 services and highly recommend them for everyone’s future travels
Fantastic experience: Another amazing holiday booked by Ebrahim at Cloud Nine Travel. Would highly recommend! Never fails to exceed expectations and always so helpful and swift in booking and communications. Nothing is ever to much to ask! Thank you for your help as always
Fantastic experience: Jzk to the cloud nine team for booking us our dream holiday! The resort in Maldives was absolutely perfect, it was like waking up in a dream everyday! The island had so much to do and such a huge variety of food choices at the restaurants, we definitely made the most of it! The hotel in Dubai was also one of the best hotels we have been to, the infinity pool on the rooftop was definitely a highlight! It was well and truly an unforgettable honeymoon. The service and communication from cloud nine after booking up until we were back was unmatched, and we will be back to book our future holidays IA!
Fantastic experience: We have just arrived from a two week holiday in Mauritius and Dubai. I have used Travel Agents before but I feel the assurances provided by Ebrahim @ CloudNineTravel have been exemplary, as he has been approachable, conscientious and knowledgeable, when booking the holiday. The hotel in Mauritius was picturesque, we had milestones that we were celebrating and this was more than accomodated for during our stay, making it a very special trip even though we weren’t traditional honeymooners. Although, not a reflection of Ebrahim:- the only issues we had were minor: 1. Expenses at the hotel especially around billing for items that werent used - we would expect due care and attention from a luxury rated hotel. 2. We had issues with early then usual check-in/check-out etc. We did raise this with the hotel management and was definitely a learning experience for us in general. 3. I would also not recommend using SummerTimes for transfers as we were put in a shared taxi and they weren’t able to accomodate a change in our travel plans prior to our departure. Overall, despite some of the reviews on the internet, we felt the holiday was amazing. I am postive that we shall be using Cloud Nine Travel again in the future. Thanks to Ebrahim and team.
Fantastic experience: Taking all the stress away! ️ This is our third booking through cloud nine travel this year, I can honestly say they are amazing, so helpful and nothing is too much trouble. Could not be happier with the process of booking our trip, our hotel was amazing with an amazing view. The whole trip was seamless. Thank you for delivering what I requested. Mahera
Fantastic experience: Used Cloud Nine Travel Agency for both my honeymoon and anniversary celebrations. Each experience was nothing short of exceptional, thanks to their meticulously crafted travel packages.
Fantastic experience: Im so glad to have found and booked through cloud 9. Their customer service was outstanding from the moment I rang them till even after we returned home. Even though we booked very last minute, cloud 9 still managed to tailor our time away to our preferences and needs and put together holiday arrangements within such short notice.My family were very impressed by their kind and friendly and very prompt service and will definitely recommend to friends and family in the future.
Fantastic experience: Cloudnine took care of everything, was really pleased with their service. They tailored our holiday within our budget. We had a fantastic time. Thank you. Can't wait to book with you again
Fantastic experience: Experience was great. Transfers and booking was so simple. Highly recommend!
Fantastic experience: Provided amazing hotels and excellent customer service. Highly recommended!
Fantastic experience: Absolutely amazing. Can’t book a holiday without going to Cloud Nine. They’re the best without doubt
Fantastic experience: Amazing experience with ebrahim, explained everything about the honeymoon and found us a great deal. Would definitely recommend.
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