
Travel Republic

Information about Travel Republic
KT2 6NH, Kingston Upon Thames
Opening hours
- Monday: 9:00 AM – 8:00 PM
- Tuesday: 9:00 AM – 8:00 PM
- Wednesday: 9:00 AM – 8:00 PM
- Thursday: 9:00 AM – 8:00 PM
- Friday: 9:00 AM – 8:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: 9:00 AM – 6:00 PM
As one of the UK's first online holiday companies, we’ve been giving holiday power to the people for over 20 years.
We believe that everyone has the right to a proper holiday, no matter what. With our super low prices and a selection of over 300,000 hotels and 200 airlines, every one of our customers is free to conquer the world one holiday at a time.
Once our customers book with Travel Republic, every one gets exclusive access to ticketed attractions around the world. Making sure you’re free to experience everything from the iconic theme parks of Orlando, to the desert safaris in Marrakech.
So seize the super holidays at super low prices.
Our comment from TraTraTravel UK about Travel Republic:
Travel Republic is a popular travel agency known for providing a wide range of holiday options at competitive prices. Many users appreciate the exceptional customer service provided by staff members like Adam and Gemini, who are noted for their attentiveness, professionalism, and expertise. Customers often mention their satisfaction with booking processes, and the ease of communication with the support team.
However, some users have faced challenges regarding the quality of accommodations and services. While many have enjoyed their holidays, others reported discrepancies in hotel quality and complications related to transfers, with specific instances of poor customer service highlighted.
Despite these issues, Travel Republic continues to receive positive feedback for its overall value and reliability, with numerous long-term customers stating they have never encountered significant problems during their bookings. The website is often praised for being user-friendly and providing great holiday deals.
For those considering using Travel Republic, it's essential to review accommodations carefully and remain proactive regarding travel arrangements. Overall, Travel Republic remains a frequently recommended option in the travel booking landscape.
Services and Treatments
Travel Republic: Reviews
Fantastic experience: I recently had the pleasure of interacting with Adam and Gemini, and I must say, their customer service was nothing short of exceptional. From the moment I reached out, Adam was incredibly attentive and took the time to understand my needs thoroughly. His professionalism and friendly demeanor immediately put me at ease. Gemini was equally impressive. She demonstrated remarkable knowledge and expertise, going above and beyond to ensure that all my questions were answered and that I felt confident in my choices. Her patience and willingness to help truly stood out. Together, Adam and Gemini make an incredible team. They are both passionate about what they do and are genuinely committed to providing the best experience possible. Their outstanding service left a lasting impression on me, and I wouldn't hesitate to recommend them to anyone in need of exceptional customer support. Thank you, Adam and Gemini, for your dedication and exceptional service!
Negative experience: The holiday was great as we made it great but the 5 star resort was not 5 star and lacked in many areas of what was described. Beware of Travel Republics customer service which is shocking and especially if you are trying to book a private transfer which is ridiculously overpriced and poor service. I was travel with my wife and our baby boy who was 6 months old to turkey. What made and destroyed the holiday even worse was coming back to the UK when we had booked a private transfer with Travel Republic and their supplier Koral Travel. However, nobody showed up to pick me and my family and my distressed baby to take us to the airport. I had to individually find my own transport back which was horrific at 4am in the morning. So not only did I pay £400 for the transfer I also had to pay another £80 for a private taxi. I complained to travel republic and showed all the evidence as I tried to contact Koral Travel. The response I got back was shocking. (Please see attached response). I replied back saying….” That is totally not correct because we were at the hotel lobby waiting and if they arrived at 4pm why did they not go to the concierge to contact us and why did no one contact us before hand to arrange a time. I am disgusted by your response to this and shocked at your acceptance of their explanation. This is totally unacceptable! I have attached a photo of me trying to contact Koral Travel on the numbers given.” What made it even more disrespectful and not following their own policies is each customer advisor determines the outcome of your complaint as my sister in laws family came and had the same response but when they complained the got a refund which was disgusting to hear. I have contacted travel republic again to explain and was told someone will be in touch but no one got back to me which is disgusting service. I have been abroad many many times and all over the world and have used Travel republic around 4/5 times and never complained even though there have been issues. BEWARE booking with travel republic and my opinion don’t do it to yourself. Normally I do not agree with customer is always right but my situation I was totally right and god forbid something worse was to happen god knows how I would have been treated. Especially travelling with a baby the distress it caused my wife and baby was upsetting. Thank you for reading all.
Negative experience: Awful experience with travel republic for hotel bookings in Cuba - stay away and book with a reputable travel company. We booked several hotel stays with this company in Cuba, various locations around the island. Travel republic did NOT pay the hotels (even though we have prepaid months in advance) and we spent most of our holidays in contact with their useless customer services team (they might as well have a chat bot instead). Stay away!!
Positive experience: Had good experience June but contacted them through Facebook to question payment options for next June to be told they would pass on my details to customer service so far no contact finally tr got in touch to late to make any difference thanks for nothing
Hi Ivan Thank you for taking the time to share your feedback. Our sincere apologies that your recent experience with us didn't meet your expectations. We value your input and are committed to continuously improving our services. I will pass your feedback to the relevant team. Take care Laura
Fantastic experience: I've been using the company over 10 years ! Can't fault them.Every hoilday I have trusted and everything booked has gone to plan . I would never use another Travel provider.
Hi N Roberts Thank you for your review Delighted to hear you have had many enjoyable holidays with us, we really appreciate your loyalty. Take care Laura
Negative experience: This people do frauds ,take lots of money from lots of people
Hey Margareta Sorry, we certainly do not do this. Please could you be clearer in your explanation and provide a reference number, allowing us to view your booking. Thanks Ralph.
Negative experience: Never book with travel republic ,Fake agents and for £200 try to kill you
Beatrice As per my reply to the lead contact on your booking, and you on Trust Pilot: I have to say I am disappointed to see you and someone else on your booking have left more 1* reviews. To be clear: - After you made the booking online, you contacted us to ask why the booking was made for 6nts and not 10nts - Our team explained this (which was an error on your part), and in conversations provided full options including the cost to extend your booking, and cancellation - When the recieved a fruad cliam via your payment provider which you submitted - It has been explained we are unable to provide the refund, as your payment provider are holding onto the funds, as you made a claim of a fraudulent booking - As soon as they, your payment provider, release the funds, we will hold true to our word and provide the refund. Whilst it is unusual for me to give such detail on a review, I think it is only fair those reading this have the full picture and know we have not in any way scammed you. I am confident our team have done all they can to offer the help and assistance required, and will continue to do so until the refund, as stated, is back in your accout. One of our managers will be reaching back out to you today to recap the previous conversations. Ralph
Negative experience: !!!!!!!!!STAY AWAY AT ALL COST!!!!!!!!!!!! You will book a hotel with: -more then 12 swimmingpools -live music everyday -2 daily shows of 45 minutes -more then 1km beach -several events a week -with over 10 bars -and a big aquapark -big entertainment team -great drink selection -great breakfast They will send you to a hotel: -2 swimming pools (1 of which is being renovated) -tiny aqupark -1 show of 20 minutes, also love music is considered a full show here -small beach -small entertainment team -little variety in drinks or breakfast Their policy states that they have to compansate us, but they told us thet they cant because their middle man doesnt want to. First of all the middle man is not my business and second youbput it in you owwn policy.
Hi Pito Thank you for your review Please could you add a reference number to your review, allowing for us to look into the comments you have made. Thank you Laura
Positive experience: First time we've used Travel Republic we won't know how good they are until we've come back from our holiday. We shall update our review on our return.
Thank you for your booking Roger and we look forward to hearing from you again once you return from your holiday. Take care Laura
Fantastic experience: Awesome travel agent. Great prices and amazing service
Great to hear this David. Thanks for booking with us. Take care Laura
Fantastic experience: Great 5 star plus Hotel Food , snaks , driks, entertainment aqua park , location all were really wonderfull the staff and the reception all vere polite and helpfull after many time travel to Turkey, this is the only 5 star hotel in Turkey which we planing to book it again
Thanks for sharing your experience Kabir, I'm so pleased you had a great time. We will be here to help you book again. Take care Laura
Fantastic experience: Came up cheapest, No issues, Paid monthly
Thank you Ria for taking the time to leave a review. Take care Laura
Fantastic experience: Our visit to Parga Beach Resort was superb. The staff are extremely friendly, polite and helpful. The buidings and grounds are beautiful and designed for relaxation and due to all the flora and fauna it really does give you a feeling of being in paradise. The area is glorious - you can decide to relax on the beach or explore the local town, fort or old monastery, all within walking distance. Great for young families or people looking for a quieter, more refined beach holiday. We will definitely return!
Hi Jason Thank you for sharing your holiday experience with us, we are delighted you had a lovely time, Parga is such a beautiful place. We are here to help you book again when you are ready to return. Take care Laura
Fantastic experience: Fantastic Web site and great staff on the end of the phone. Well done
We love to hear this David, thank you for your review. Take care Laura
Fantastic experience: Easy to book on and we felt the best prices for the most reasonable prices and transfer for our recent holiday to the Maldives.
Great to hear Jade, thank you for booking with us. Take care Laura
Fantastic experience: I use travel republic for almost all of my holiday resevervations for hotels. I simply find what I want on the expensive sites that tend to have more about the hotel, then check travel republic and another couple of similar sites and more than 95% of the time I book with travel republic.
Hey Mark, thanks so much for being with us. We believe holidays are a right and aim to offer incredible value with amazing service. I look forward to booking your next adventure. Ralph
Fantastic experience: Had the best time in Malta staying at Canifor Hotel. The service i got from Travel Republic was really good, so very friendly and efficient. Look forward to booking with them once again. Wishing you all A Merry Christmas
Thanks for sharing your experience Bevva - the Canifor is a great hotel and ideally placed for exploring the beautiful island. Merry Christmas to you too - Ralph
Fantastic experience: Travelled so many times with this company as a family and a solo traveller. Never any issues always reply to messages and always seems the best deal
Thanks for being with us B EE, we really do appreciate it. Ralph.
Fantastic experience: Great hotel - smart, two pools and central seafront location. All-inclusive was very good value as so much was available within the package and the bar staff are friendly. Mealtimes could be a bit chaotic with table availability when the restaurant was busy, but the food was mostly very good, with some cooked at the buffet. Cala Millor has a wide variety of shops and a gently-shelving beach: the seafront offers very pleasant walks and the tourist office is friendly, with maps and advice. It's quiet in the day and evenings, so suitable for older people like me. I've booked with Travelrepublic's hotel and transfer providers in Spain a number of times before and once again, found them reliable and good quality (I booked flights direct). Would like to return.
Hey Paul, thanks for sharing your experience, I'm so pleased you had a wonderful time. I think I may take a look to head there for my next holiday. We'll be here when you're ready to book again. Ralph.
Fantastic experience: Wonderful holiday at Rixos Sharm el sheik - superb hotel, food was amazing - excellent service with travel republic. Planning to visit again
The Rixos is amazing isn't Uzma - we look forward to helping you get your return holiday booked. Ralph
Fantastic experience: I don’t know how many times I did book a holiday all inclusive with travel republic but the last holiday booked in was amazing wonderful unexpected unbelievable and never have any issues with flights hotels etc and I always I will book at least 2 holiday on year with them.Thank you Travel Republic for all my holidays
Thanks so much for sharing your experience and photos Sidonia, we look forward to booking your next holidays - Ralph
Fantastic experience: Booked a recent trip to Cyprus and got an excellent price on our hotel. Regular reminders with only £15 deposit and didn't need to pay final bill until 2 weeks before departure!
Hey Nick, thanks for sharing your lovely review. Keep safe and well. Ralph
Fantastic experience: Another fantastic stay at this amazing hotel. So many guests there that we have seen there before. Like us, they love it!
Hi Garry - great to hear. Thanks for taking time to share your experience. Keep safe and well. Ralph
Fantastic experience: Excellent service and a great price. By far the cheapest I could find a 2 week holiday in Orlando. Will defo be using them again for my next trip.
We'll be here when you're ready to book again Thomas. Thanks so much for being with us and I'm pleased to see you had a fab holiday. Ralph.
Fantastic experience: Top quality hotel in the beautiful resort of Alykanas, full of wonderful restaurants and bars, the most friendly locals look after your every need Beautiful beaches and scenery
Thanks for sharing Wayne - Zakynthos is a stunning island and Alykanas is a fantastic part of the island! I really do appreciate you taking the time out to share your experience. Ralph
Fantastic experience: Fantastic experience and will definitely be back.
Great to hear Jason, we look forward to booking your next adventure Jez
Fantastic experience: no hassle booking and brilliant prices . would recommend
This is what we love to hear Beth. Thanks for sharing your experience. Ralph
Fantastic experience: Have used Travel Republic for a number of years, always easy to deal with and never had any problems whatsoever.
Thanks for being with us Steve, we really do appreciate it. Keep safe and well. Ralph
Fantastic experience: Good hotel with friendly and helpful staff. This hotel is always our first choice when visiting Lincoln
I'm so pleased to had a great time Karen. I do hope we'll be first choice when it comes to booking your next adventure. Ralph
Fantastic experience: Lovely hotel super food excellent staff great location as always a wonderful holiday
This is what we love to hear Chris, I'm so pleased you had an amazing time. Keep safe and well. Ralph.
Negative experience: Will never book again with Travel Republic as terrible customer service please dont waste your money here . When you have a serious issue your fobbed off
Hi Graham Thanks for your review. I do know you've e-mailed Antonio with regards this complaint. I am sorry for the issues you faced with your transfers, I appreciate this is not what you should expect and I understand, on your return trip, it caused stress as you got to their airport just minutes before the check-in closed, having had to take your own taxi. Whilst I am sorry you were unable to make use of the Lounge, given your airline status, our team have provided a full refund of the taxi you had to pay for. We have also discussed your complaint with our provider to understand what went wrong and try and avoid such poor service from happening again. Once again, I am sorry the transfers let you down. Ralph
Fantastic experience: Great holiday and great hassle free service from TR.. no complaints!
Music to our ears Richard, thanks for booking with us. Ralph
Negative experience: Fine. If you don’t mind paying for things like transfers and they don’t turn up or try to take you to the wrong hotel? Travel Republic clearly don’t care about customer service. Holiday price approx £1300.. Provides us the service issues above? And feels a refund of £34 back is providing a customer service experience for their customers? Dump us wherever then why don’t you? Incredibly poor service.. Won’t be using them again after this farce.. Recommend you book carefully with this company. They clearly only interested in making money. Regardless of the customer service experience.
Hi John Sorry to hear you had issues with your transfers, I know how fustrating these can be. Please could you update your review with a reference number, allowing us to look into what you have mentioned. Thanks Ralph
Negative experience: DO NOT BOOK WITH THIS COMPANY! Shocking service. Couldn’t get the names right on the booking. Couldn’t get the deposit right. Even though I was only paying the balance next year, the next day I got 12 emails demanding payment immediately. Cannot overstate how bad the service was here.
Thanks for taking the time out to leave a review Alex - could I ask you add a reference number, allowing us to look into the comments you have made. Thanks Ralph
Negative experience: We had a very expensive holiday to Dubai in October. We treated ourselves to 2 rooms in a 5* hotel costing £5,400 for the hotel, not inc flights. While there, we had two occasions of water coming through the light fittings. A flooded bathroom floor. A toilet that continually had the water running and a blocked toilet. We were offered less than £100 in resort credit while there and the travel agency have supported the hotel on this. It represents less than 2% of what we paid. Thankfully my credit card company are assisting me. I would not use this travel agency again. Unfortunately I cannot upload the videos to this complaint so just a horrible toilet image! ‘I have added a copy of the company response suggesting that this was an isolated incident.. We had one day of a flooded bathroom floor. Two days, 4 days apart, of water dripping through light fittings. One day of a blocked toilet and a continual water flow in the other bathroom. Each issue was reported to the hotel.’
Sorry to hear this Jenny. Please could you add a reference number to your review, allowing for us to look into the comments you have made. Thanks Ralph
Negative experience: Had the worst experience with Travel Republic. Paid for an upgraded room but they booked me the cheapest one and when I flagged to them it took them 2 weeks to tell me that sometimes these systems errors happen and if I want the upgraded room I now have to pay an extra £700+. Absolutely disgusting! Ref ACM/21183240 for TR's reference.
***update*** Thanks for the reference Nic. We’ll take a peek ASAP ***Update ends*** Sorry to hear this Nic. Please can you add a reference number to your review, allowing us to look into your review? Thanks Jez.
Negative experience: Just arrived in Thailand for our dream holiday with our 16 year old son, we booked a 2 bedroom suite and the accommodation we booked with travel republic doesn’t exist, now we have to share the whole holiday in the same bedroom, we asked reception if they could do anything but all they could do was to offer an additional room at the standard rate , we went from excitement to disappointment instantly, if you are booking with travel republic I would really reconsider, I was on the phone hours booking explaining what we wanted and it’s never s problem till you get where you are going , but then it’s too late Booking ref
Hi Darren - I am sorry to hear this and appreciate this is not the desreved start to your holiday. I appreciate you have just arrived however, I can't see any contact with our dedicated 24/7 team who assist customers whilst on holiday. This team would be best placed to try and get things resolved for you. I can see our Sales team did book what you requested and I would ask you resever full judgement on your issue until our team have been made aware and given the opportunity to investigate and offer options and solutions available. I'll ask them to reach out to given you taken time to raise a review. Keep an eye out for our communication. Ralph
Fantastic experience: No complaints so far
Negative experience: Booked a holiday through travel Republic in which we had to change rooms 3 times in one week. The hotel was unsafe, dirty and very noisy. There were workmen breaking up concrete on the path outside our room which was dropping down from above our heads. We were woken up by drilling and shouting in the room above us which continued all day. We paid for a one bedroom apartment and got given a studio with no bathroom door. 3 months later and travel Republic still won't resolve my complaint. They refuse to take any responsibility despite taking my money. Will ever never use again.
Hi Kim Sorry to heae and see this. Please could you update your review with a reference number, allowing us to take a look into this. Ralph
Positive experience: Good site but need more specifics on accommodation on offer
Fantastic experience: I’ve used travel republic about 6 times now and can’t fault them, I’ve never had any issues using them and when I’ve had a question that’s needs answering I’ve always managed to speak to someone easily. I’ve just recently booked another holiday for next year and used Travel republic again.
Fantastic experience: Achousa hotel, rhodes.Wonderful hotel. So welcoming and friendly staff. Rooms cleaned and Linen and towels changed everyday. Fantastic pool. Will definitely be going back. Thank you travel Republic! Everything was great!
Great to hear Katie! Thank you for booking with us and taking the time to leave your review. Jess
Fantastic experience: Travel Republic site was excellent and easy to use highly recommend - I am 75 and stayed here for three nights during the 2023 Fringe - I would highly recommend this place it’s location and amenities were excellent
Thank you for booking with us and taking the time to leave your review Dennis. Great to hear that you had a wonderful time. Take care Jess
Fantastic experience: Organised everything for us. Communication was excellent and there were no issues at all with our holiday. Would definitely recommend Travel Republic and will definitely be back to book again in the future
Delighted to read your review Andrew. Thank you for booking with us. Take care Jess
Fantastic experience: I have been always booking with TravelRepublic Excellent. service and no problems with them at all. No need to call just submit your requests on the online portal and will be dealt with swiftly
Thank you for your loyalty and booking with us Mohammad. Your review is greatly appreciated. Jess
Fantastic experience: Best value we could find online for the destination we wanted, with easy booking and payment system. Also easy to speak to someone with any queries. We would happily book through them again.
Great to hear Michael. Thank you for booking with us and taking the time to leave your review. Best wishes, Jess
Fantastic experience: Golden Coast was wonderful, especially the all inclusive, it catered for everyone and everything. All staff members were full committed to their position, even though I felt the entertainment was one sided. Facilities were endless, again something for everyone. It was a safe and comfortable environment, we were in the bungalows, they were basic but spotless the housekeeping spot on. I’m unable to eat garlic but the staff made sure I was aware what I should and shouldn’t eat, spoiled for choice. It’s perfectly located for those travelling from various countries to visit Athens and all its historical attractions. We will definitely return to Golden Coast.
Delighted to hear Colleen. Thank you for taking the time to leave your review. Jess
Negative experience: BEWARE WHEN BOOKING WITH TRAVEL REPUBLIC ! I booked a hotel in Dubai for December, for 2 studio rooms for 3 people. We then received a message saying that our rooms are no longer available. I went onto the official website and saw that the studio rooms were in fact available. They refused to change it back to our original booking and tried to charge us an EXTRA £1000+ TO CHANGE IT BACK, WHEN IT WAS NOT OUR FAULT THAT IT HAD BEEN CHANGED. I refuse to book with Travel Republic again ! Save your money and time, and book with a company more reputable !
Fantastic experience: All booking was online and worked fine. Price was much better than other agents
Delighted to hear Andy Thank you for your review Take care Jess
Fantastic experience: They were the cheapest price for the hotel we wanted to stay at. booking process was quick and easy.
Great to hear Ashley! Thank you for booking with us. Take care Jess
Fantastic experience: I’ve used travel republic about 6 times now and can’t fault them, I’ve never had any issues using them and when I’ve had a question that’s needs answering I’ve always managed to speak to someone easily. I’ve just recently booked another holiday for next year and used Travel republic again.
Thank you for your loyalty and booking with us again Claire. Best wishes Megan
Fantastic experience: World class customer service. Very helpful. Would definitely use again for future holidays.
Your review has made my day Javed! Thank you for booking with us Best wishes, Megan
Fantastic experience: No issues , fast booking and quite good deals. Booked my holidays to Maldives and it was absolute fabulous
Delighted to read your review Victoria. Thank you for booking with us Take care Jess
Negative experience: Booked a holiday with Travel Republic, an hour later received a phone call telling me the price had gone up!!! Pay the extra £40 or cancel it. How can this be allowed?? I couldn’t speak to a supervisor because they don’t work at weekends!! Absolutely shocking customer service!!
Fantastic experience: When it comes to booking hotels, there's one name that always comes to my mind first – Travel Republic. I've been relying on them for years, and here's why they're my go-to choice: First off, their customer service is top-notch. It's like having a helpful friend in the travel business. Whenever I've had questions or needed assistance, their team has been quick to respond and incredibly friendly. They make you feel valued and understood, which is a rare find in this industry. Price-wise, Travel Republic consistently delivers competitive rates. I've compared prices with other platforms, and they often come out on top. Saving money without compromising on quality is a win in my book. Plus, their website is straightforward to navigate, making it easy to find the perfect hotel. But what truly stands out is their reliability. They've never let me down. Even when things don't go as planned (and we all know that can happen in travel), they step up and make it right. That kind of dedication and commitment to their customers is worth its weight in gold. In short, Travel Republic isn't just a travel agency; they're a trusted partner in my travel adventures. With outstanding customer service, competitive pricing, and unwavering reliability, they've earned my loyalty.
Absolutely Delighted!! Reading your review really has made my day. Thank you for booking with us and taking the time to leave your feedback. Best wishes Jess
Fantastic experience: Brilliant company to go through for the right holiday and the right price will always use travel republic and recomend to anyone
Great to hear Alexander! Thank you for booking with us and taking the time to leave your review. Best wishes. Jess
Positive experience: First time with travel republic. I found the service excellent. Every time I needed help I received it. Ryanair flights was great as I was worried. But our problem is they don't seem to have good hotels. Ours said 4 star it was more like a 2 half star. Not good for children and not in a great location for children. I think it would be better if travel republic helped more in advice with the appropriate hotels and locations especially with children. I know they want you to buy a holiday but it would be nicer to enjoy and go again if good. Transfer good although the one on the way back was very ignorant and wouldn't help anyone.. Maybe I would go with travel republic again but I would be more careful on picking hotel and location. Di
Thank you for your review Diane. Ryanair is not an airline that we currently offer. I would be most grateful if you could provide your booking reference number. Kind regards Jess
Negative experience: Booked a holiday using the TopCashback website, sadly TR failed to honour the cashback they offered. Reading the many reviews on the TopCashback website it 'appears' their cashback offer is a 'scam' and they do not repay any customers. Please proceed with caution, if they are offering cashback and this is your reason to use Travel Republic. For what its worth booking ref ACM/20594816. Needless to say after listing the booking number above, nothing was done! UPDATE: TR emailed to say they would pay out in November! They did not and no funds have been received as of 13 Dec 23.
This is disappointing to hear Neil and I am truly sorry. I can see you have also contacted our Customer Relations team. Let us look in to this further. Jez ***update*** Thanks for the ref number Neil. Please allow us to take a look and we’ll provide an update next week. Ralph ***update ends*** Hi Neil I am so sorry to hear this Please can you update your review with your booking reference number to allow us to look in to the matter further. With kind Regards Jess
Fantastic experience: It is a great company to book your holidays. Good support and the best prices.
Delighted to hear Manuel David! Thank you for taking the time to leave your review. Jess
Negative experience: Absolute appaling service. No email address, no one calls you back. We are left to sleep in horrid conditions, we are already £70 quid deep in phone bills whilst waiting for them to sort our accommodation. Two days of our holiday are now wasted. Absolutely unacceptable. Update: They put us in a dirty room with COCKROACHES . After now 48h, and now close to £100 phone bills in trying to sort this out with them, nobody has contacted us. We have an infant and a toddler with us. STAY CLEAR FROM THIS AGENT!!!
***update*** Please do provide a reference number as requested, allowing us to view you booking and get things looked into Max ***update ends*** So sorry to hear this. Could you please provide your reference number so we can pass to our dedicated team. Thanks Ralph
Negative experience: Why did you try and take £388 out of my account? I've never heard of your company and how did you get my bank details.
Hi Sean We’re of course unable to take any money from accounts without having been provided details and permission upon booking. Given what you’re saying I think it would be advisable to contact your bank (if you haven’t done so already), who will in turn contact us to investigate. Thanks Ralph
Fantastic experience: Cas Saboners was a wonderful hotel. It was friendly with a lovely atmosphere, spotlessly clean and the staff were kind and professional. We thoroughly enjoyed our stay here. Booked through travel republic which was perfect, updates on the holiday every step. Easyjet flights delayed only by one hour which seems to be the norm with Easyjet this year.
Great to hear that your hotel was wonderful and that you were happy with the service received from Travel Republic. Thank you for taking the time to leave your review. Jess
Fantastic experience: WOW!!! We returned to this beachfront hotel 22 years after first visiting, we took our 2 grown up children for a final "memorable" family holiday. The staff at the hotel were amazing and when they found out that we had been there in 2001 they made us feel extra special. Both rooms had a sea view, both were large, clean, comfortable and air conditioned. The meals were all buffet style and there were always lots of options to choose from, the quality of food was generally very good and the service of the drinks waiters was fantastic. We were on the all inclusive package and the snack menu available from the bar was extensive but only available between 11-12 and 4-5 unfortunately. The drinks from the bar were great and also had a decent selection of cocktails to choose from. Sunbeds were always available and towels provided. Perhaps the best thing however about this fantastic hotel is the attitude of the staff , we were always being told that if there was anything that we wanted then we only had to ask, and they did indeed provide anything that we requested. Very special thanks to :- Sisira Senaratne (General Manager) Dilsha (guest relations), Nalin and Kalinga (bar staff), Presad (pool attendant), Jacob, Nihal, Jananjaya and Nuwan (restaurant), these are just a few of the brilliant staff members, but every single person at the hotel were so friendly and welcoming. So sorry to leave this wonderful hotel but will hopefully return again soon.
Fantastic experience: We loved our 2 night stay at the sofital , fab location , beautiful pool area with thick cushions at the top part of the sun deck, staff throughout were courteous and helpful. Cafe at reception was fantastic, amazing cakes to choose fron , reception staff also extremely helpful, introduced us to the accor reward system which saved us money Perfect
Delighted to hear Kathy! Thank you for taking the time to leave your review. Take care Jess
Fantastic experience: Mainare Playa Fuengirola.. Just back two weeks from a wonderful week spent at this hotel. Great friendly staff from reception bar staff cleaning and maintenance. Restaurant was open but we were room only. And what a room Seaview/pool view. Large balcony on fifth floor. Towels changed every day and room cleaned. Pool area great always managed a sun lounger.Beach just across main road where you'd find bars and restaurants.All in All great hotel ,will certainly go back.
Sounds amazing Alastair! Glad to hear that you had an amazing holiday Take care Jess
Fantastic experience: XL Senses Otium hotel in Sarigerme was wonderful. Very clean, lovely air-conditioned rooms and the most beautiful pool and views. The food was excellent; loads of choice and beautifully cooked. Well done chefs! The staff were helpful and friendly. The cocktails flowed all day and we enjoyed every minute. The beach with shallow, clear, warm sea was just 4 mins away on the free shuttle with a kind and accomodating driver. The shack there also provided free food and drink and a shower and toilet. The hotel is only 20mins from the airport too. It is not a hotel to go to for lots of activity but for relaxation and peace it was perfect. So pretty! Travel Republic....my only suggestion is you make your taxi transfer stand a lot more obvious at Dalaman airport. It took a lot of hunting out with no clear signage.
Thank you for taking the time to leave your amazing review Donna! Take care Jess
Fantastic experience: We had an amazing holiday. The hotel was 5 star in every respect. I personally think the Preferred Club upgrade is worth the little extra as the room locations are superb, and the lounge is a very nice alternative for some chill out time and a nice cocktail.
Great to hear that you had an amazing holiday Christian! Thank you for booking with us Best wishes Jess
Fantastic experience: A Flawless Family Experience at IKOS Spain Our recent holiday to IKOS in Spain, facilitated by Travel Republic, was nothing short of spectacular. We're a family of four with two delightful boys aged 7 and 2. From the outset, Travel Republic impressed us with their meticulous attention to detail, ensuring that even our private transfer was equipped with child seats. It's the little things that make all the difference, isn't it? The resort itself boasts world-class restaurants, an array of children's activities, and a staff that exudes warmth and friendliness. While our toddler was thrilled with the kid's pool and park, our elder son couldn't get enough of the pools, the engaging kids' club, the football sessions, and, of course, the unlimited ice cream and gourmet dishes on offer. To top it all, we were pleasantly surprised with a complimentary Tesla for a day. We made the most of it, taking a picturesque drive up the mountains, which was truly the cherry on top of an already fantastic holiday. Some might raise an eyebrow at the price tag associated with IKOS, but trust me, the value is unparalleled. It's not just about the tangible amenities, but the peace of mind knowing that every need is taken care of, the safety and security the resort ensures for children, and the top-notch service that accompanies every interaction. To sum it up, if you're looking for a memorable family getaway where the essence of luxury meets the heart of hospitality, IKOS Spain is the destination. We're already marking our calendars for next year's trip!
Delighted to hear that you all had such an amazing holiday PJ Thank you for taking the time to leave your feedback and downloading your photos. Hotel looks wonderful! Best wishes Jess
Fantastic experience: All good. Booking easy. Hotel great. Holiday fantastic. Only small issue was that the transfer instructions were incorrect but this was with third party that travel republic used
Thank you for booking with us and taking the time to leave your review and transfer feedback. Take care Jess
Fantastic experience: Great holidays agent. We always get the best room in hotels and service for reasonable price. High recommended for everyone.
Delighted to hear Natalia Thank you for your loyalty and booking with us. Keep well Jess
Fantastic experience: Beautiful setting and very close to beach restaurants and shops clean freindly and welcoming relaxed atmosphere
Sounds amazing Sandra! Thank you for taking the time to leave your review. Take care Jess
Fantastic experience: great service, good flight times and prices, got cheaper booking with travel republic than other airlines, flight times were better than other major airlines , all details received via email, great valve for money , would highly recommend to use
Fantastic experience: Great reliable service. Managed to get a great hotel in Bali at a brilliant cost. Tembok Spa Village.
Thank you for booking with us and taking the time to leave your review. So glad to hear that you have a great time Ola. Resort looks amazing! Best wishes Jess
Fantastic experience: Smy Tahona is a quiet hotel off the main strip. The staff are very helpful and the rooms are maintained well. I found the food to be plentiful with a very good choice at all meal times. We didn't see anything wrong with the food during our stay, sometimes I think people have a tendency to expect more but you are in a different country. This is what All-in-inclusive is all about. For us it ticked the main boxes, Clean bedding fresh towels and good food.
Delighted to hear Patrick Thank you for taking the time to leave your review. Take care Jess
Fantastic experience: We got back last week from the most amazing 10 night stay. Everything about the GF Isabel was just perfect, from the minute we checked in (fastest ever, I think we were in our room within 5 minutes) to the minute we left. The staff everywhere throughout the hotel were courteous and very helpful. The hotel layout was just beautiful, a really lovely village feel without seeming overly big. Everything was always immaculate, from the hedges and walkways to the public area toilets and seating areas. The pool areas had SO many beds and parasols, the only “sunbed war” rush at 10am was to secure some guests’ sacred favourite places, or beds directly by the pool side. The quiet sun decks never seemed used, and the jacuzzi was always lovely and quiet. And we absolutely adored all the cats, with their very own house, such a lovely touch. The food in the restaurant was incredible. If we had stayed for a month, I still don’t think we would have sampled everything on offer, and the selection at the pool snack bar was also ridiculously good. The staff in the restaurant were efficient and welcoming, and there was a good range of drinks offered on all inclusive, with more than one option for some things. The day time entertainment and facilities were brilliant and varied, the team were WONDERFUL, so energetic, and genuinely friendly and keen to talk. They had incredible enthusiasm, even doing the pool side hotel dance in the blazing heat.. sometimes in hilarious, but very hot, kids club dressing up outfits. And the evening entertainment was of very high quality and provided a good variety of acts. Our apartment was beautiful, with everything we needed. We were top floor so had a stunning view of whole hotel which we loved. We had great air conditioning and a powerful shower, a big spacious balcony and lovely comfy beds. And it was cleaned beautifully each day for us. The hotel is in easy walking distance of the beautiful prom and beach. I can recommend the Moonlight Bar and the Sky Bar if you want a bit of late night rowdy entertainment, and the rocky walkway into the sea near the mini golf to see all the huge black crabs. The one and only downside of our whole stay was the issue with “accidents” in the pool, which was obviously out of the hotel’s control! However, it was always dealt with efficiently and as quickly as possible. My only suggestion would be to possibly restrict the age of the very young children using the main pool, as they do have the splash park pool, and the “quiet” pool. All in all, I have to say that this was the best holiday I have ever had and we are definitely going back.
Thank you for taking the time to leave your review Laura. Delighted to read that you had an amazing holiday, the hotel sounds amazing! Thank you for sharing with us. Take care. Jess
Fantastic experience: Best company and very reliable. I've booked many trips with them and a recent one to Thailand for a big group of 19, I was a little apprehensive and was worried about any glitches because I booked it all online by myself, everything was perfect from flights, hotels to transfers! I also got the best price from them, I always recommend them to my friends and family.
Thank you for your loyalty and booking with us again. So pleased to hear that your group trip was perfect Mala! Take care Jess
Fantastic experience: The best holiday, loved it . The hotel was amazing and the food was great, very good for adults and kids too , plenty of activities, the room was spacious and clean every day,nice staff ready to help . Is my 5th booking with Travel Republic and I never had any problems.Great service
So please you had the best holiday Irina. Thanks so much for being with us, we really do appreciate it. Ralph.
Fantastic experience: Excellent hotel in a perfect location on idrive. Amenities and eating options are multiple and affordable. Both staff and management focus is absolutely on ensuring a pleasurable guest experience. I’d highly recommend staying at The Rosen Plaza. I’ll definitely return. Well done guys, my family and I had a fantastic vacation.
Delighted to hear that you and your family had a fantastic vacation Paul! Thank you for taking the time to leave your review. Jess
Fantastic experience: I have used Travel Replubic a few times now and they are always excellent. Very clear instructions and documentation about flights, hotels and transfers are sent via email and reminders and other notifications are reassuring throughout the whole travel/vacation experience.
Thank you for your loyalty and booking with us again Gary! Take care Jess
Negative experience: Very inconsiderate travel agency! We booked a very expensive holiday with them and paid in full. Due to mitigating circumstances that were beyond our control we were unable to travel. We contacted travel republic and requested to rearrange dates or even get a travel voucher so we could rebook the holiday. They did nothing to help and showed very little sympathy! It's such a shame that a big company like this can show very little compassion! Once they take your money, they don't care basically! Be extra careful before considering booking a holiday with them!
Hi P Agg Sorry to see you remain unhappy. I am aware of what you are referring to in your review and I would like to reply and add some context for those reading, as this is only fair. The migitaging circumstance you mention was one of the people on your booking had a Passport which had expired, which meant they were sadly unable to travel. I am sad you say our team were not sympathetic, as they did, as promised, take time out to speak to Suppliers and managed to obtain you over £1,400 back, which has been refunded. I fully appreciate how hard it must have been not to be able to travel and I am sorry you were not able to enjoy your holiday as planned. We do make it very clear of the responsabilities customers have for ensuring all travel documents are valid and correct throughout the booking journey, on documents and on emails we send prior to departure. Whilst I fully appreciate you remain unhappy, as I said, I think it is only right I have provided more detail to your review. Ralph
Fantastic experience: Beautiful hotel,warm and helpful staff and excellent food
Great to hear Charitha Thank you for your review Jess
Fantastic experience: Absolutely cannot fault Travel Republic for the service provided, the amazing price, ease of dealing with issues and overall enhancement of our holiday experience, thank you!
Delighted to read your review Phat. Take care Jess
Fantastic experience: A sensational holiday - Meeru Island is something close to paradise!
Great to hear Pete! Thank you for your review. Jess
Fantastic experience: Always use them, great service as usual
Great to hear Ali! Thank you for taking the time to leave your review. Jess
Fantastic experience: great service, good flight times and prices, got cheaper booking with travel republic than other airlines, flight times were better than other major airlines , all details received via email, great valve for money , would highly recommend to use
Thank you for booking with us and leaving your 5* review Sharon. We greatly appreciate your feedback. Take care Jess
Fantastic experience: Very central clean apartments.. lovely friendly staff . Love everything about ElDorado especially the washing machine and dryer ..10 out of 10
Thank you for taking the time to leave your review. Great to hear that you loved everything about ElDorado!! Take care Jess
Positive experience: Place was clean and staff really helpful.Only thing is the pool is very deep if you had children
Thank you for leaving your feedback Kathleen. Take care Jess
Fantastic experience: Zero fuss and a very competitive price. I would thoroughly recommend Travel Republic.
Delighted to hear Mark Thank you for taking the time to leave your review. Jess
Fantastic experience: Had an amazing experience booking out honeymoon through travel republic, everything went smoothly from start to finish and could not recommend enough
Thank you for your review and your recommendation. So pleased to read that your honeymoon went smoothly. Best wishes Jess
Fantastic experience: Excellent as always when booked with travel republic
Great to hear Rita! Thank you for booking with us once again. Best wishes Jess Keep well. Jess
Negative experience: Waiting for a reply back from their customer service... hope to hear from them soon... Regarding my complaint! Will update the ⭐ after.
***Update*** Thanks for your reference number Sabu. I am sorry you were unhappy level of service offered whilst on holiday. I can see our Customer Relations team have been in touch and provided the details required to open a formal complaint. With warm regards Ralph ***Update ends*** Sorry to see you've given us just 1* Sabu It would be apprecited if you could provide some detail and a booking reference, allowing us to understand and view your booking. Thanks Ralph
Fantastic experience: Easy booking system and they even send you an email with all of their contact details when on holiday in case of emergencies etc. Great service, would defiantly use again.
Delighted to hear Manuj Thank you for taking the time to leave your review. Take care Jess
Fantastic experience: I get a very low price and upgrade to highest grade room for our stay in Best Western Premier Bangtao Resort, will select travel republic next time
Thank you for your fantastic review Chiu. Glad to hear that you will book with us again. Keep well Jess
Positive experience: Had an amazing experience. Lovely flights, hotel. Transfers were not great as they cancelled the day before flying so I had to sort it out last minute, however the Travel Republic advisor was really apologetic and explained everything thoroughly and refunded my transfers fully as it wasn't my fault.I have deducted 1 star as,Travel Republic could not book any replacement transfers for me. Had a fab time in Stockholm. Would definitely use Travel Republic again.
Thank you for taking the time to leave your review Maxine. Take care Jess
Fantastic experience: Excellent hotel, wonderful staff, especially Havva on reception. Rooms cleaned daily, nice buffet breakfast. Pool area very nice, lots of sunbeds. Reggae the bar manager is brilliant, plays really good music throughout the day.
Sounds amazing Dawn! Thank you for your review Jess
Fantastic experience: Excellent experience with travel Republic. Fantastic prices – best I had found for a lovely break in Turkey. Would definitely recommend and use again
Delighted to hear! Keep well Jess
Fantastic experience: Great location, comfortable rooms, excellent bus links to parks. Would highly recommend
Thank you Sarah for taking the time to leave your review! Great to hear that you would recommend resort. Take care Jess
Fantastic experience: such a good place I would recommend if you are family
Delighted to hear Dogan Keep well Jess
Fantastic experience: Great service, booked a couple of holidays through these guys, great prices and when I needed a bit help they managed to get my changes made without incurring any charges.
Delighted to hear Marinizatt Thank you for booking with us and taking the time to leave you review. Jess
Positive experience: Travel Republic not as organised as Jet 2. The holiday was great, travel republic s organisation was a bit poor. I first paid for the hoiday but it didnt book. I got my cashback which was recinded. I rebooked next day, this time it booked, but my cashback didnt track and still hasnt. I paid full, yet at the hotel they charged me. Apparently Travel republics credit card hadnt paid. After about i week, im home and countless phone calls, it is sorted. This system needs looking into
Thank you Chris for your review Take care Jess
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