Bertie Travel

Fantastic experience: Super Team! Love for Bertie Travel

Fantastic experience: Quite simply Bertie is a lifesaver. As a film TV professional we're often dealing with high profile travellers with last minute unforeseen changes and Bertie takes all of the pain away. The first and last call you'll need

Fantastic experience: I honestly can’t thank Bertie Travel—and Anna, in particular—enough for the incredible support they gave me when my trip to Italy took an unexpected turn. Losing your passport abroad is the kind of nightmare you hope never happens, but when it did, Anna was an absolute lifesaver. From the moment I reached out in a panic, she handled everything with calm, kindness, and professionalism. She reassured me, helped me navigate the embassy process and made sure I had a clear, supported route home. It wasn’t just about logistics—Anna went above and beyond. She checked in with me regularly, offered practical advice and genuine care, and turned what could’ve been a disaster into something I could actually manage. It felt like having a trusted friend in my corner, not just a travel agent. This kind of service is rare. It’s personal, human, and truly exceptional. If you’re thinking of booking with Bertie Travel—do it. And if you get the chance to work with Anna, know you’re in the best possible hands.

Fantastic experience: I can't think how an experience with a travel agency could be any better. Bertie has meticulous attention to detail and total care for her clients. She will always find the solution and the best deal. Genius work - I can't recommend Bertie Travel enough. Thank you so much and I look forward to working with you in the future.

Fantastic experience: My recent experience with Bertie Travel was exclusively with Anna. She is just fabulous! Once you're a client she is dedicated and deeply caring that you get the travel experience you deserve. Anna went to the ends ensuring after a cancelled flight, that meant missing my connecting flight, that everything was rebook precisely as previous and even speaking to me in the early hours with updates even though I was in a timezone 8hours ahead of her. She now has a new name from me 'TRAVEL NINJA' I think that says it all! She couldn't be more highly recommended.

Fantastic experience: Bertie’s is the best travel agency I have ever worked with in my 10 year production career. Anna is an absolute magician and truly cares about her clients. She was always available even though we were in different timezones. I cannot recommend this business enough! I would give more stars than 5 if I could! Thank you Anna!

Fantastic experience: I never leave reviews, but I had to leave one for this exceptional experience. Anna Roberto is a consummate professional and an absolute angel! My family of 4 was stranded in London because of a train cancellation. She grabbed us the last 4 seats available for a flight tomorrow. All while she was on her personal time and not in the office. She went above and beyond, and she has followed up with us several times to ensure that everything is correct. We’re so thankful! ANNA IS AMAZING! I would give more than 5 stars if that was an option.

Fantastic experience: Bertie is more of a wizard than a travel agent. She is getting me where I am going for so much less cash without going all around the houses and stopping in every port. It seemed to be impossible but she sorted it in an hour. Kind and friendly and fun. Thank you, Bertie! Looking forward to my trip. Will definitely call you again.

Fantastic experience: Bertie has such a great way of making you feel at ease with your travel plans, she takes care of every need from making the decision, to booking, checking in and being available for you just in case you need her 24/7. She goes above and beyond and has so much passion for what she does! Bertie has great energy and clearly has a lot of experience and knowledge, you really feel safe with her and can trust her judgement. I have used Bertie for my bosses travel bookings, they are usually very last minute and can be stressful, with Bertie I feel like everything will be ok...she looks after us and always get's the best deals! Once she got me £10k lower than another company offered....I couldn't believe it! 10/10

Fantastic experience: Nothing is ever a problem...no matter how demanding my requests are!

Fantastic experience: Bertie Tavel is great there is nothing else to say :) From help checking into your flight if your not able to, too sorting out travel problems when they get disrupted, such as air strikes which affected us a lot this summer. Yet Bertie was always one step ahead with a plan of action of what we should do... Great company and lovely people...

Fantastic experience: Bertie is simply the best. She never fails to deliver and can quite literally perform miracles. We wouldn’t consider going anywhere without her. Ever.

Fantastic experience: All the staff at Bertie travel are superb. They look after all your bespoke requests efficiently and with great care. I wouldn't use anyone else for our business travel.

Fantastic experience: Bertie & Nicola are truly amazing, from making complicated trips easy and manageable to pulling off the impossible. Can't recommend highly enough.

Fantastic experience: We started using Bertie Travel this past summer, as a startup we are always looking for great partners who can help make our lives easier. Bertie Travel fits the bill. Our experience was excellent. Bertie helped find cheap flights, great hotel options, and was able to work within really tight timelines and was available at all hours. We're based in the US and Berite is in the UK, but we'll be using Bertie Travel for the indefinite future because the service was just so good. Highly recommend.

Fantastic experience: Truly brilliant. I've used Bertie for over 10 years and she has never let me down. Her tolerance and ability to adapt to constant changes in schedules and budgets is remarkable. I call her my "rock"!

Fantastic experience: Such a reliable and helpful travel agent. Always going above and beyond helping with multiple and complex work flights. Getting good deals and always there in any times of need! Wouldn't go anywhere else!

Fantastic experience: Bertie Travel go above and beyond to not only deliver the best possible travel itinerary but also to ensure that you get the lowest possible price... and all this accomplished with a wonderful human touch and considerate personalised care that the hordes of chat bots, algorithms and comparison sites can't come close to. Thank you

Fantastic experience: I have worked with Bertie for years, and she is always amazing and helpful and nothing is every a problem, even if it is in the middle of the night.. Why would you use anyone else...

Fantastic experience: Bertie.. simply the best.. her knowledge, energy, contacts, clarity. On it like a car bonnet!! and saved my bacon a few times..

Fantastic experience: Bertie is the best of the best, if I could give 10 stars I would. She responds immediately, she is tireless and always joyful and goes above and beyond the stars and back to make things happen - professionally and perfectly. When I needed radical help with an urgent travel snafu, over a weekend, she got me out of a pretty pickle. And whats more - she's a gas.

Fantastic experience: The best travel agent I've ever worked with. Bertie is so professional and conscientious- always working hard to get the best deal for us. She is like a dog with a bone and will not give up. Bertie can get deals and know the best solutions to all your travel needs. Would definitely recommend,

Fantastic experience: I’d been warned just how good Bertie’s service was but I wasn’t prepared for the fantastic reality of her riding to my rescue on a weekend with speed and charm. Now I really know why for so many of my Production friends she is their automatic ‘go to’. She should be your’s too!

Fantastic experience: BERTIE!!! Where do I begin….. YOU ARE A ROCKSTAR! THANK YOU SO MUCH for finding me flights back to Australia. Especially during COVID times. I really appreciate your determination and commitment to getting me onto a flight. I'll never forget your support and kindness. Thanks a million! Sending hugs from Aus quarantine! XOXOX