
Major Travel Plc

Information about Major Travel Plc
Opening hours
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Tailor made Tour Operator for the Trade
Our comment from TraTraTravel UK about Major Travel Plc:
Major Travel Plc is a premier travel agency, renowned for its exceptional customer service and dedicated support team. Clients frequently praise the staff for their quick responses and efficiency in handling bookings and changes. Notable mentions include:
- Joyce: Celebrated for her outstanding assistance, Joyce has been described as a 'star' for her commitment to resolving queries and ensuring smooth booking experiences.
- Yen: Acknowledged for her helpfulness, Yen consistently provides reassurance and efficient solutions, building trust with clients.
- Melissa: Clients appreciate Melissa for her thoroughness and ability to secure the best deals, making her an invaluable asset to the team.
- Marie: Known for her patience and support, Marie excels in helping clients navigate their booking needs effectively.
- Deepa: Recognized for her professionalism, Deepa has successfully resolved urgent issues and maintained high customer satisfaction.
While most experiences have been overwhelmingly positive, a few clients have mentioned minor challenges related to budget constraints. However, the team's dedication to providing tailored solutions ensures that most bookings meet or exceed client expectations. Overall, Major Travel Plc stands out as a reliable choice for travel agents seeking comprehensive support and expertise.
Major Travel Plc: Reviews
Fantastic experience: Clarise has been very helpful during a booking change today. Thank you!
Fantastic experience: Thanks Liz Moreno for your help. I appreciate your swift and professional way if handling my clients' booking.
Fantastic experience: Iris in the ticket office has resolved all my issues with efficiency and customer satisfaction 100 percent. It’s so nice to have someone who gives you confidence and support when needed. So grateful. Thank you so much iris.
Fantastic experience: I have had the pleasure of Claire assisting my very first booking as an independent travel agent! She is so knowledgable and quick to respond. Claire completely eased any concerns i had. My client will now go to enjoy their holiday in the Caribbean!
Fantastic experience: I wanted to arrange a welcome pack for my clients , they where Very helpful thank you
Thank you so much Cheryl for taking the time to leave us your review. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. Your kind words are truly encouraging to our team.
Fantastic experience: A massive shout out to Emma Newman who dedicated so much time back & forth to secure a £10,000 booking for my clients to Marrakech. She absolutely kept me in the loop and her responses to emails were pretty much immediate. Thank you for all your help and here's to many more bookings. Karishna Sangha
Thank you for your wonderful review, Karishna! We're thrilled that Emma was able to assist you efficiently and provide timely updates throughout the process.We truly appreciate your kind words and look forward to working with you on many more bookings in the future!
Fantastic experience: Great service by Clarise that was prompt and very helpful.
Thank you so much, Rav, for taking the time to leave us your review. We greatly appreciate your kind words! We will also share your feedback with Clarise.
Fantastic experience: Marie at Major Travel has been a huge help to me today and came back with a quote in no time at all. I would definitely recommend.
Thank you Freyja for your wonderful feedback! We are thrilled to hear that Marie provided you with such incredible help. We greatly appreciate your recommendation.
Fantastic experience: Claire was amazing, super helpful and very quick with responding to my queries, 5 star!
Thank you so much, Gillian, for your kind words! Claire is indeed amazing. We will be sure to share your feedback with Claire and the team. We appreciate your support, and your feedback is truly encouraging for our entire team. We look forward to working with you again.
Fantastic experience: A fantastic travel agent supplier. Thank you for your help Melissa, you've been amazing.
Brilliant feedback! Thank you so much for taking the time to leave us your review. We appreciate your kind words about Melissa and look forward to assisting you again soon. Your feedback is truly encouraging for our entire team.
Fantastic experience: Fabulous service from Mylene, she has helped tremendously with my clients amendments to their holiday due to their flight being cancelled which had a knock on effect with the hotel & transfer bookings.
Amazing to hear! Thank you so much, Dawn, for taking the time to leave us a review. We’re thrilled that Mylene provided fabulous service and was able to assist with the amendments. We will be sure to share your feedback with the team and with Mylene as well.Thank you again for sharing your experience!
Fantastic experience: Deepa saved the day today after real upset for the clients with a flight delay by 17 hours. Got them on a flight which will take off an hour later than planned and gets them to start the roadtrip only 70 minutes later. Deepa was professional and swift to act. Super star. Excellent service.
Thank you for your fantastic review, Sandra! We’re delighted to hear that Deepa was able to resolve your query. Deepa is indeed a star .She is highly professional and experienced. We are proud to have her as part of our team. Your kind words are truly encouraging for all of us. If you need any further assistance, please feel free to reach out
Fantastic experience: John has been amazing guiding me through my first booking with Major, the website was easy to use and John's knowledge was incredible, thank you
Thank you for your kind words, Sarah! We're thrilled to hear that your first booking experience with Major went smoothly and that John was able to assist you with his expertise. We'll be happy to share your feedback with the team. If you need any further assistance in the future, please don’t hesitate to reach out. We look forward to helping you with your next booking!
Fantastic experience: I contacted Melissa Marais with a low budget and the client wanting quite a bit from it, All Inclusive 4* Tenerife end of January 2025 and the list went on. Melissa has been amazing and has sent me over a quote. Thank you so much for all your help Melissa. Regards Faye
Thank you for your kind words, Faye! We appreciate you taking the time to leave a review. We’re delighted that Melissa could assist with your Tenerife trip. We’ll be sure to share your feedback with her. If you need any more help, please feel free to reach out.
Fantastic experience: Really efficient and helpful. Thank you
Brilliant feedback! Thank you so much, Emma, for taking the time to leave us your review. We appreciate your kind words and look forward to assisting you again soon. Your feedback is truly encouraging for our entire team.
Fantastic experience: First time booking with Major Travel for a holiday. Easy to use platform and customer service support are excellent. Thank you!
Thank you for choosing Major Travel for your holiday booking! We're delighted to hear that you found our platform easy to use and that our customer service met your expectations. Your positive feedback is greatly appreciated. We will share with our team.
Fantastic experience: Yen has been super helpful and efficient - as all of Major Travel are. Nothing is too much trouble - I am very happy to book via Major Travel.
Thank you for your wonderful review, Sue! We’re thrilled to hear that Yen was super helpful and efficient. We appreciate your kind words and will be sure to share them with Yen and the team. We look forward to assisting you with your future bookings.
Fantastic experience: Marlene was extremely helpful with my car hire for Toronto. Thank you so much!
Brilliant feedback, Jackie! Thank you so much. We’re delighted to hear that Marlene was so helpful. Your appreciation means a lot to us, and we’ll be sure to share your comments with Marlene and the team. If you need anything else, don’t hesitate to get in touch. We look forward to assisting you with your future bookings!
Fantastic experience: Gabbie has been incredibly helpful in assisting me with my first booking with Major Travel - a 5 star honeymoon to the Maldives so I was desperate to make it perfect. Thanks so much Gabbie for your help and patience. Louise
Thank you for your wonderful review, Louise! We're thrilled that Gabbie was able to assist you with your first booking and help plan your client's honeymoon to the Maldives. She is indeed very helpful and has great patience. We look forward to assisting you with all future bookings.
Fantastic experience: I can't thank Joyce enough for all her support, patience and guidance with me. She stayed after her hours to support me with a client issue that was urgent and assured me every step of the way. thank you Joyce for your unmatched service.
Thank you so much for taking the time to share your experience. We're thrilled to hear how Joyce went above and beyond to assist you. Her dedication to our clients is truly unmatched, and we’re grateful to have her on our team.Your appreciation is truly encouraging for her and the entire team.
Fantastic experience: Amazing service from Hannielyn. Quick to respond, helpful with advice as well as providing me with what I needed Thanks
Thank you so much for your positive feedback, Lisa! We’re delighted to hear that Hannielyn was able to assist you. If you have any more requests or need further assistance, please feel free to contact us. We will share your feedback with the team.
Fantastic experience: Jessie was very helpful and patient with my query
Amazing to hear! Thank you so much, Trish, for taking the time to leave us a review. We will share your feedback with the team and with Jessie as well.
Fantastic experience: Deepa was very helpful and was able to help answer my queries and complete my request in a friendly and efficient manner.
Thank you for your positive feedback, Imogen! We're delighted to hear that Deepa was able to assist you with your queries. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business and look forward to serving you again.
Fantastic experience: Made booking easy, Joyce was polite, helpful and very knowledgeable
That's brilliant! Thank you so much for your wonderful words and for taking the time to leave us a review. We will share the feedback with Joyce too :)
Fantastic experience: Great service from Major Travel again and a special thanks to Yen for her support and patience.
Amazing to hear! Thank you so much Dee for taking the time to leave us your review. We will share the feedback with Yen too :)
Fantastic experience: Shout out to the team and especially to Waleed for all your help and patience with my bookings.
Thank you so much, Bola, for your wonderful review! We’re thrilled to hear your positive feedback. Waleed is indeed amazing and very helpful, and we’ll be sure to pass along your kind words to him. Your appreciation is truly encouraging for him and the entire team.
Fantastic experience: Claire was so quick and prompt dealing with my query! Thank you!
Thank you so much, Lilly, for your kind words! We’re glad Claire could help you find the best deal quickly and efficiently for your clients—she is indeed amazing. We will be sure to share your feedback with the team as well.
Fantastic experience: Great support on web chat and quote was emailed to me very quickly
Thank you for your kind words, Samantha! We're glad to hear you had a great experience with our web chat support. We are happy to share your feedback with the team. If you need any more help, feel free to reach out.
Fantastic experience: Amazing support with my first travel booking, quick, knowledgeable and very patient. Thank you!
Brilliant feedback! Thank you so much, Helen, for taking the time to leave us your review. We appreciate your kind words and look forward to assisting you again soon. Your feedback is truly encouraging for our entire team.
Fantastic experience: Absolutely superb service from Tarun Sharma awesome so efficient, informative and patient Thank you!! Your an Asset to Major Travel
Thank you for your wonderful review! We're thrilled to hear about your fantastic experience with Tarun Sharma.He is indeed an asset to our team. Your kind words will be shared with him and the entire team.
Fantastic experience: Thanks Ben, I really appreciate how easy you made everything for me. Angela Golledge
Thank you so much for taking the time to leave us your review.
Fantastic experience: Major travel are just simply the best supportive team. Big shout out to Prab for helping me make that big booking
Thank you for your kind words, Kerri! We're glad to hear you had a great experience with Prab. We will be happy to share your feedback with the team. If you need any further assistance, feel free to reach out.
Fantastic experience: Marie and Jenny have been super helpful in my first booking
Thank you for your fantastic review, Deborah! We're delighted to hear that Marie and Jenny were super helpful with your first booking. We'll make sure to share your kind words with them. If you need any further assistance, we're here to help. We look forward to your continued business and will be sure to share your feedback with the team.
Fantastic experience: Jenny is so helpful and goes above and beyond to make all the arrangents you need for the perfect holiday.
Thank you for your positive feedback, Lucy! We’re delighted to hear that Jenny was able to assist you with your queries. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business and look forward to serving you again.
Fantastic experience: Emma Newman from Major Travel is fantastic. She knows her stuff and always goes that extra mile for her clients.
Thank you for your wonderful feedback, Sarah! We're delighted to hear that Emma provided exceptional service and went the extra mile for you. We truly value your business and look forward to assisting you with future bookings.
Fantastic experience: Hannielyn was really kind and helpful. Gave me information I needed in sort time. Thank you again
Thank you so much, Kate, for your kind words and positive review! We are delighted to hear that Hannielyn was able to assist you. Your feedback is greatly appreciated, and we will share it with the team.
Fantastic experience: claire at Major was super helpful and quick in dealing with my queries! thanks so much :)
Thank you for your fantastic review, Louise! We're delighted to hear that Claire provided you with prompt and helpful assistance. We appreciate your kind words.
Fantastic experience: Joyce was very helpful and quick in getting me back to me with detailed quotes…excellent service
Thank you so much, Dale, for your wonderful words and review! We're thrilled to hear that Joyce was so helpful. We will make sure to share your feedback with her.
Fantastic experience: I had a fantastic experience booking my clients holiday today, Joyce made it very smooth and easy for me and was very patient whilst we waited on my clients confirmation and payment. Thank you again Joyce
Amazing to hear! Thank you so much, Charlotte, for taking the time to leave us your review. We will share the feedback with the team.
Fantastic experience: Thank you so much to Mahlatse for my group booking to Malta. Many quotes and different options but we got their in the end. Thanks for your patience. Sarah
Thank you for your positive review, Sarah. We appreciate your recognition of Mahlatse expertise and excellent customer service. We're glad we could assist with your Group booking. We look forward to serving you again in the future.
Fantastic experience: Claire was absolutely amazing with helping me find out information about a holiday plus adding on activities even though she didn’t find the information she has given me more information to help with my search
Thank you so much, Natalie, for your wonderful review! We’re thrilled to hear your positive feedback. Claire is indeed amazing and very helpful, and we will be sure to pass along your kind words to her. Your appreciation is truly encouraging for her and the entire team.
Fantastic experience: Yen was amazing!!! Super helpful and I would be very happy to deal with her again thank you
Thank you for your fantastic review, Lauren! We’re thrilled to hear that Yen was amazing and super helpful. We’ll be sure to pass along your kind words to her. We look forward to assisting you again in the future!
Fantastic experience: Hannielyn the representative I chatted with, kept me in the loop when she was looking into a booking. Really helpful and efficient. Thank you
Brilliant feedback, Natasha! Thank you so much for your kind words. We’re pleased to hear that Hannielyn provided really helpful and efficient service. We’ll be sure to share your appreciation with her and the team. If you need any further assistance, please don’t hesitate to reach out!
Fantastic experience: Absolutely fantastic service, Jessie went above and beyond to sort out all the clients travel needs. Thank you so much Major
Brilliant feedback! Thank you so much, Anna, for taking the time to leave us your review. We appreciate your kind words and look forward to assisting you again soon. Your feedback is truly encouraging to Jessie and to our entire team.
Fantastic experience: My first booking with Major Travel and I was very impressed with the customer service, Karen Simmons was amazing, polite, very professional, extremely helpful. Definitely will be using Major Travel again. Thank you Karen Simmons you were fantastic
Thank you so much, Sangita, for your wonderful review! We are thrilled to hear your positive feedback. Karen is indeed amazing, polite, and very helpful, and we will be sure to pass along your kind words to her. Your appreciation is truly encouraging to the team.
Fantastic experience: Melissa came back to me very quickly with a great quote, great service from her & Major, I've been waiting days for some other companies to come back to me, so quite refreshing to get a quick reply.
Amazing to hear! Thank you so much, John, for taking the time to leave us a review. We will share your feedback with the team and with Melissa as well.
Fantastic experience: Joyce was fab this morning with confirming my clients trip over whatsapp. She was also able to tweak my commission to cover the £22 increase on my clients room. Thank you.
Brilliant feedback, Chloe! Thank you so much for taking the time to leave us your review. We will share the feedback with Joyce. We look forward to your continued business.
Fantastic experience: Varuna Gandhi offered fantastic customer service and a great holiday for my clients. I am very much looking forward to working alongside side in the future. Many Thanks
Thank you for your wonderful review, Amy! We’re thrilled to hear that Varuna Gandhi provided exceptional customer service and created a memorable holiday experience for your clients. We look forward to your continued business and will be sure to share your feedback with the team.
Fantastic experience: Waleed Lutta was an excellent supporting colleague. He understood the brief and helped me to present some good quotes that meet my client's very specific criteria at a high point in the season . As a trip advisor new to the business his experienced assistance was priceless
Thank you so much, Louise, for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Waleed Lutta. Our team strives to provide excellent support, and Waleed is indeed an asset to our team. We appreciate your kind words and look forward to continuing to support you in the future. If there's anything else we can assist with, please don't hesitate to reach out.
Fantastic experience: Initial booking for the client went smoothly with a really competitive price. Unfortunately the customer had a medical emergency whilst they were on their trip and had to return home early. Komal was amazing in helping to arrange the change of flights even staying on after they should have gone home to make sure it was all sorted out. Amazing!
Thank you for your kind words, Jonathan! We're glad everything went smoothly, and Komal could assist during the medical emergency. If you need further assistance, feel free to reach out. We’ll share your feedback with Komal and look forward to serving you again.
Fantastic experience: Joyce of Major Go Travel offered me fantastic live chat customer service tonight. Fast, efficient and professional help for me as an agent. Thank-you so much for securing this last minute booking with me, Joyce it was a pleasure dealing with you
Thank you so much, Holly, for your wonderful review! We are thrilled to hear your positive feedback. Joyce is indeed professional, efficient, and very helpful, and we will be sure to pass along your kind words to her. Your appreciation is truly encouraging to the team.
Fantastic experience: Melissa was fantastic and so helpful
Thank you so much, Stephanie, for your wonderful words and review! We're thrilled to hear that Melissa was so helpful. We will make sure to share your feedback with her.
Fantastic experience: Very helpful and efficient
Thank you for your kind words, Andrea! We're thrilled to hear that you found our service helpful and efficient. We will share this positive feedback with our team. If you need any further assistance, please don't hesitate to reach out.
Fantastic experience: Melissa was very helpful and a pleasure to work with. Thank you for your time and help.
Thank you so much Kathleen for taking the time to leave us your review.We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. Your kind words about Melissa are truly encouraging to our team.
Fantastic experience: Marie was very efficient in helping resolve my query.
Thank you so much, Bukky, for taking the time to leave such a positive review! We're delighted to hear that Marie was efficient in helping resolve your query. Your feedback is greatly appreciated and we look forward to assisting you again in the future.
Fantastic experience: Thank you to Joyce for helping me complete a booking for a client!
Brilliant feedback, Laura! Thank you so much for taking the time to leave us your review. We will share your feedback with Joyce. We look forward to your continued business.
Fantastic experience: Excellent assistance from the online chat today, I was very pleased with the help that I got.
Thank you so much, Caroline, for your review! We're thrilled to hear that you were pleased with the assistance you received from our Livechat service today. Our team strives to provide exceptional support, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!
Fantastic experience: Just wanted to say that Yen was extremely helpful and reassuring whilst responding efficiently to my relatively minor queries. Thank you for your assistance.
Thank you so much, Beth, for your kind words! We're delighted to hear that Yen was able to assist you efficiently and provide reassurance with your queries. We appreciate your feedback and look forward to helping you again in the future!
Fantastic experience: Yen was extremely helpful in allocating flights seats that I was unable to do. Very prompt response. Thank you
Brilliant feedback, Sarah! Thank you so much for taking the time to leave us your review. We will share your feedback with Yen and look forward to your continued business.
Fantastic experience: Major travel were true professionals and got me the best deal I could find for my clients! Would thoroughly recommend Melissa!
Thank you so much, Lucy, for your kind words and recommendation! We're glad Melissa could help you find the best deal for your clients. We will share your feedback with Melissa as well.
Fantastic experience: Thank you Dianne Mancilla for helping me with my clients last minute request this evening!
Thank you so much for your positive feedback, Kathryn! We’re delighted to hear that Dianne was able to assist you with your client's last-minute request. If you have any more requests or need further assistance, please feel free to contact us. We will share the feedback with the team.
Fantastic experience: Jessie was fantastic, she helped me with a flight query and was so efficient and responded very quickly. I’m looking forward to working with her again in the future.
That's amazing, Claire ! Thank you so much for taking the time to leave us your review. We will also share your feedback with Jessie:)
Fantastic experience: Fantastic customer service. Extremely helpful and assisted in changes in a booking. Thanks!
That's brilliant, Nicole! Thank you so much for taking the time to leave us your review. We're delighted to hear you had a positive experience with our team and that we could assist with your booking changes. We appreciate your feedback and look forward to helping you again in the future.
Fantastic experience: Jessie was very timely in her response. Very impressed with the service it was just unfortunate that it was above the customers budget.
Thank you so much, Nicola, for taking the time to leave us your review. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. Your kind words are truly encouraging to our team.
Fantastic experience: Megan has been very supportive, quick to respond and meet all my requirements. I am so very grateful!
Thank you for your kind words, Kirsty! We're delighted to hear that Megan has been supportive and responsive. We appreciate your feedback and look forward to assisting you further.
Fantastic experience: Claire was very helpful in the live chat and helped me with a flight query. She even answered all the questions I had over the email and helped me with the process smoothly.
Amazing to hear! Thank you so much, Malathi, for taking the time to leave us your review. We will share the feedback with the team and Claire too.
Fantastic experience: Yen has been so kind and has really gone above and beyond to help me resolve a problem when BA cancelled my client's flights. She worked hard to secure the best outcome for them and in doing so has made me happy to continue heavily using Major in the future. Resolutions are so key to trust building so I really appreciate it. Thank you. Jen
That's Brilliant Jen ! Thank you so much for taking the time to leave us your review. Your kind words about Yen are truly encouraging to our team.
Fantastic experience: Just booked a honeymoon multi center for a client, across the USA and Hawaii. Thanks so much to Joyce for all her help, I couldn’t have done it without her!
Brilliant feedback, Rachel! Thank you so much for taking the time to leave us your review. We will share your feedback with Joyce. We look forward to your continued business.
Fantastic experience: Fantastic service from Joyce today helping me secure an important booking to the US involving flights and 2 hotels - thank you so much for all your help. You are a star!
Thank you so much, Jessica, for your wonderful review! We are thrilled to hear your positive feedback. She is indeed a star, and we will be sure to pass along your kind words to Joyce. Your appreciation is truly encouraging to the team.
Fantastic experience: Always, excellent service from the team at Major, a special mention to Komal in operations, Joyce in admin and Iris in ticketing, thank you again for always supporting me and my travel business!
Thank you for your kind words, Lucy! We're thrilled to hear about your positive experience with Komal, Joyce, and Iris. We will share your feedback with the team. Your words are very encouraging to us.
Fantastic experience: I had a very last minute urgent quote come through, and Joyce was very quick to answer all of my questions, non were left unanswered and we managed to get the holiday booked in less than an hour! Thank you so much!
Thank you so much, Emily, for taking the time to leave us your review. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. Your kind words about Joyce are truly encouraging to our team.
Fantastic experience: Joyce was really thorough and helpful, confirming my booking quickly. I’ve found in a short time of using Major travel that everyone is great. Thanks for your help
Brilliant feedback, Abigail! Thank you so much for taking the time to leave us your review. We will share the feedback with Joyce .We look forward to your continued business.
Fantastic experience: I recently had the pleasure of working with Jessie and I cannot recommend her services highly enough! Jessie provided exceptional assistance with a complex multi-centre travel quotation, ensuring every detail was perfectly tailored to meet my clients needs. Quick response and very efficient. Thank you, Jessie, for your help! I look forward to working with you again soon.
Thank you so much for your wonderful feedback, Jill! We're delighted to hear that Jessie provided exceptional assistance. She appreciates your kind words and looks forward to assisting you again soon. Your feedback about Jessie is truly encouraging to our team.
Fantastic experience: Joyce was very helpful and got everything over the line for me!
Brilliant feedback, Brooke! Thank you so much for taking the time to leave us your review. We will share your feedback with Joyce. We look forward to your continued business.
Fantastic experience: This is to thank Joyce who went beyond her working hours to help me amend a booking. She is a star!
Thank you for your wonderful review! Joyce is indeed a star. We'll make sure to pass along your appreciation to her. If you need any further assistance in the future, please feel free to reach out.
Fantastic experience: Appreciate the proactive contact from Mylene… it help me be professional with my clients. Thank you Mylene
Thank you for your positive feedback, Mhairi! We're thrilled to hear that you had a brilliant experience. We'll be sure to share your kind words with Mylene as well.
Fantastic experience: Joyce was amazing for helping, she has always been good help.
That's amazing, Hirna! Thank you so much for taking the time to leave us your review. We will also share your feedback with Joyce :)
Fantastic experience: Marie was very helpful and patient on the live chat, thank you for all your help.
Thank you so much, Sara, for taking the time to leave us a review. Your feedback will be shared with Marie and team member.
Fantastic experience: I very recently used Major Live Chat, they were so helpful and answered any questions I had promptly.
Thank you so much, Emma. We sincerely appreciate your feedback and support! It's wonderful to hear that our Major Live Chat team was able to assist you promptly and effectively. Should you have any more questions or require assistance, please feel free to get in touch.
Fantastic experience: Great customer service as a first time user, especially from Melissa for her prompt, courteous and efficient assistance!
Thank you for your wonderful feedback! We're delighted to hear that Melissa provided you with prompt, courteous, and efficient assistance. We strive to deliver excellent customer service to all our users, especially first-time ones like yourself. If you ever need assistance again, please don't hesitate to reach out.
Fantastic experience: Joyce helped me to sort flights for my clients Turkey holiday - thank you so much!
Brilliant feedback! Thank you so much, Laverne, for taking the time to leave us your review. We will share the feedback with Joyce. We look forward to your continued business.
Fantastic experience: @Jenny was very helpful, polite and responsive. Best service ever ! Resolved my query in good time.
We're thrilled to hear about your positive experience with Jenny! Thank you for sharing your feedback. We pride ourselves on providing helpful and responsive service to our customers. If you ever need assistance in the future, please don't hesitate to reach out.
Fantastic experience: Wahleed has prepared an amazing quote for a 3 week trip to the Philippines for my client and I’m eternally grateful at how quick and thorough it is! Let’s hope they books now
Amazing to hear! Thank you so much, Hannah, for taking the time to leave us your review. We will share the feedback with Waleed and the team.
Fantastic experience: melissa was fantastic at helping me complete a honeymoon booking to dubai, maldives and singapore. Amazing customer service and support to me during this process
Brilliant feedback, Marie! Thank you so much for taking the time to leave us your review. We will share your feedback with Melissa. We look forward to your continued business.
Fantastic experience: A massive thank you to Jenny . She has been an absolute superstar helping me with a couple of quotes . Her customer service is awesome
Thank you so much, Samuel, for your fantastic feedback! We greatly appreciate your kind words about Marie's exceptional service. We will share your feedback with the team.
Fantastic experience: Speedy response from Melissa Marais who secured exactly what we wanted and more! Fantastic service and easy booking. Would recommend.
Thank you, Anne-Marie, for your kind words! We're delighted to hear that Melissa provided you with fantastic service. We'll be sure to share your feedback with her. We appreciate your recommendation and look forward to assisting you again in the future!
Fantastic experience: Jenny was great! helped me for over 1 hour with the online chat service. Her replies were quick and she was able to resolve my query
Thank you for your wonderful review! We’re thrilled to hear that Jenny provided such excellent service and was able to resolve your query efficiently. We’ll be sure to pass along your kind words to her.
Fantastic experience: Special shout out to Joyce on live chat, who helped me sort a special gift for a clients special anniversary. Always so helpful and super fast at getting things sorted. We need more Joyce's in the world : )
Thank you so much Vonny for your wonderful review! We're thrilled to hear that Joyce was able to assist you in arranging a special gift for your client's anniversary. We're proud to have Joyce on our team, and we'll be sure to pass along your kind words.We appreciate your support!
Fantastic experience: I would like to give a huge shoutout to Joyce over on Major's live chat. Her support and help were fantastic, and I really couldn't have supported my guests who are currently on their holidays aboard without her. The live chat was open for a couple of days due to the time difference between the UK and the guests' destination. However, Joyce kept me informed at all times and was so patient in waiting for a response, whether from myself or the guests, to resolve the matter whilst the guests are on holiday. I would just like to say a big thank you, Joyce, for all your support and your time over these past couple of days. Really couldn't have done it without you! THANK YOU :)
Thank you so much for your wonderful review! We're thrilled to hear that Joyce provided you with fantastic support and help during your guests' holiday. We'll be sure to pass along your kind words to Joyce. If you need any further assistance in the future, please don't hesitate to reach out. Thank you again for choosing Major!
Fantastic experience: There's been so many changes in a booking I had made and Yen, as always, was super helpful!
Thanks a lot for your feedback Kiran ! We're thrilled to hear Yen could help answer all your questions. If you ever have more, feel free to reach out. We appreciate your feedback!
Fantastic experience: Joyce was very helpful and was able to help me confirm/complete my client booking
Thank you so much Claire for taking the time to leave us your review.We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. Your kind words are truly encouraging to our team.
Fantastic experience: Deepa Was polite, friendly and professional throughout our interaction which resulted in a quick resolution to the problem which was entirely my fault.
Thank you so much, Stuart, for your kind words! We're delighted to hear that Deepa provided you with excellent service. We will definitely share your feedback with Deepa as well. If you ever need assistance again, please don't hesitate to reach out
Fantastic experience: Joyce has been fantastic! I really appreciate everything you have done to help me today, asset to Major Travel x
Thank you so much for your kind words! We're thrilled to hear that Joyce provided you with fantastic assistance. We'll be sure to pass along your appreciation to her. If you need any further assistance in the future, please don't hesitate to reach out.
Fantastic experience: Melissa has been beyond helpful, patient and informative on a recent booking to Thailand for me. Thank you very much!
Thank you for your wonderful review, Kate! We're delighted to hear that Melissa provided such exceptional assistance with your booking to Thailand. We'll be sure to share your feedback with Melissa. We look forward to your continued business.
Fantastic experience: Marie was absolutely fantastic. So patient helping me with my client’s needs. She was a joy to work with x
Amazing to hear! Thank you so much for taking the time to leave us your review. We will share the feedback with Marie and the team.
Fantastic experience: Marie has been absolutely brilliant. She helped us solve an issue with a quote and we have made and completed our first quote. Marie is an absolute superstar and she is a credit to Major.
Brilliant feedback, Emma! Thank you so much for taking the time to leave us your review. We're thrilled Marie could help with your quote. She's a superstar and we're proud to have her. We'll pass on your kind words. Looking forward to serving you again!
Fantastic experience: Melissa was really super helpful in getting a large group booking confirmed in record time! She provided me with 4 quotes for my client which were exactly what I asked for and only just slightly over budget. She was informative, efficient and went above and beyond to make sure my booking was all put through correctly.
Thank you, Rebecca! We're thrilled Melissa helped secure your group booking. We appreciate your positive feedback and look forward to assisting you again!
Fantastic experience: Joyce on the chat function was absolutely amazing I had a last minute multi centre holiday to book (literally the day before) and she stayed an extra hour to sort everything out for me. Joyce is an absolute credit to Major Travel. Thank you for everything you absolute super star ⭐️
Thank you so much, Briony, for taking the time to leave us your review. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. Your kind words are truly encouraging to our team.
Fantastic experience: Very helpful, answered all my questions and explained everything for me
That's brilliant, Alison! Thank you so much for taking the time to leave us your review. Your kind words about Major are truly encouraging to our team.
Fantastic experience: Marie has helped me with various booking and helped me make my client happy, thank you so much!!!
Thank you for your kind words, Alexis! We're thrilled to hear that Marie has been able to assist you with various bookings. We appreciate your feedback and look forward to continuing to provide excellent service.
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