Premier Travel, Saffron Walden
Premier Travel, located in Saffron Walden, is an independent travel agency with over 90 years of experience in the travel industry. With 32 branches across East Anglia and Southern England, we offer a wide range of travel products, from traditional UK holidays to bespoke tailor-made journeys around the world, cruises, city breaks, beach holidays, and dream overseas weddings.
What truly sets us apart is our team of travel specialists. With a genuine passion for travel and extensive knowledge gained from their own experiences, our experts stay up-to-date with all travel-related matters. This enables them to provide impartial advice and personalized recommendations, ensuring that each itinerary is unique and tailored to the desires and needs of the traveler. We believe in an honest and transparent approach to planning your trip.
We are proud to have been awarded the “Star Travel Agency Group - Medium” in the 2023 Travel Bulletin Star Awards, an accolade that reflects the hard work and dedication of our Premier Travel team. We remain committed to providing our customers with the unforgettable holidays they deserve.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Premier Travel, Saffron Walden: Reviews
2 years ago Fantastic experience: I've just booked my holiday. I found Rosa so helpful, patient and she took time to explain everything with me. Excellent customer service and care to ensure I got what I wanted.
Dear Louise Thank you for sharing your 5-star experience with us. We will be sure to share this feedback with the entire team at Premier Travel and give Rosa the recognition for her excellent customer service. Thank you for taking the time to share feedback and for your support. We look forward to assisting you again with your next holiday! Take Care Premier Travel Management
3 years ago Fantastic experience: Excellent service from Lucy Clarke at Saffron Walden when we had problems abroad due to a serious accident with one of our party being hospitalised and missing flights home. She went way beyond what might have been expected. Helpful, calm, problem solving re difficulties with our insurance company in getting us repatriated. Very impressed by Premier Travel . Superb customer service.
Thank you for taking the time to leave a review Sally. Sounds like a very scary situation and we are glad to hear Lucy provided you with 5-star customer service. We appreciate the support and will be sure to share this wonderful feedback with Lucy and the team. We look forward to assisting you again in the future. Take Care
3 years ago Fantastic experience: Very friendly and helpful, giving great advice. Nice to speak to a person face to face.
Thank you John, for your 5-star review. We appreciate the feedback and your support! We look forward to assisting you again in the future. Take Care
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