TUI Holiday Store

Fantastic experience: Travel Consultant Lisa couldn’t have been more helpful. Thank you Lisa

Fantastic experience: Popped into TUI Ammanford to get some ideas for some holidays and I have to say, Tracey was an absolute delight. The whole team chipped in to help with some great advice and it was so refreshing to have a team who really care about their customers. From the minute I walked in, Tracey greeted me, made me feel welcome and really took the time to understand what I wanted. Honestly if I could give more than 5 stars I would. Thank you to the whole team. You all are fab.

Fantastic experience: Had exceptional service from Tracey today helped us with everything we needed for our up coming holiday. Wouldn’t go anywhere else.

Fantastic experience: Had 1st class service from Lisa and Lauren booking our Marella cruise today. All our questions and queries were answered professionally and will not hesitate to use Ammanford Tui agency again.

Fantastic experience: Called in the store this morning to enquire about a holiday my friend and I had seen advertised, Lisa B was so helpful and patient with us, holiday booked. Thank you Lisa for your help. Excellent , friendly service.

Fantastic experience: Tracey is a credit to your store Always so pleasant and patient with us .Diolch ☺️

Fantastic experience: Huge thanks to Bethan for all her help with booking our next family holiday.. only downside is that she made it so easy we might be booking another one soon!!

Fantastic experience: Arrived at the store with a holiday in mind but not really sure. Lisa called up the hotel we were considering and talked us through all the details and we decided to book the holiday there and then. Lisa was very helpful and friendly throughout and nothing was too much trouble for her. We will definitely return for any additional holiday bookings. Thank you Lisa

Fantastic experience: Booked a holiday with Lisa yesterday, she was so helpful and nothing was too much trouble for her. Very professional, friendly and gave us good advise, thank you Lisa

Fantastic experience: Super service from Lisa, very helpful

Fantastic experience: Massive thanku to the Ammanford tui team. They went out of their way to help us decide on the prefect hoilday suitable for 2 families needs. I wanted to be somewhere where I could walk to shops and have a bus route and my sister wanted somewhere quiet and suitable for young children bethan was throughout in her search and guided us in the right direction showing us numerous hotels then we made a decision and booked with Lauren.lauren made sure we were aware of what was going on in hotel and area and places we could go making the booking smooth and exciting. Ammanford team have been amazing since the word go once again.after booking with them last year for an italy trip we knew we'd go back to them to book and have the same service as last year. Highly recommended and will be only place I go to book in the future.

Fantastic experience: Had lots of help from Lisa today and Eleri yesterday. Very helpful and informative. Always travel Tui and have never had any problems.

Fantastic experience: Tracey was superb, spent hours with fussy me and found the perfect hotel. Outstanding customer service. Thank you

Fantastic experience: Tracey was Very helpful in finding and booking our family holiday for 2025, would highly recommend this TUI store for all your holiday needs

Fantastic experience: Just booked our holiday with Tracey, who couldn't have been more helpful. Really appreciate her sharing honest advice and tips and very much looking forward to our trip

Fantastic experience: Great service......as usual Pleasant, helpful, well informed ......sorted out a great holiday for me . Would recommend a visit to this branch .Thank you Eleri !!

Fantastic experience: Just booked my second holiday abroad with Lisa B at the shop. She talked through all our options, gave little tips about the holiday as well as recommendations on the extras. It made booking the holiday a delight.

Fantastic experience: 5 Stars – Exceptional Service from Lisa at TUI Ammanford. I’ve never left a review before, but this is the second time we’ve booked a holiday with Lisa, and since she was spot on with the last one and an absolute pleasure to deal with again today, it only felt right to leave her this review. It might sound strange, but I’m not someone who usually gets excited about holidays, especially when it comes to flying. However, Lisa has been brilliant on both occasions. She took the time to explain all the options and alternatives to flying, which really helped ease my concerns. Her knowledge and patience made the whole process so much easier and stress-free. Lisa’s professionalism, enthusiasm, and attention to detail are second to none. If you want someone who truly goes above and beyond, Lisa is your go-to. Highly recommend her!

Fantastic experience: Just booked a holiday in Bulgaria with the help of Mathew. He was incredibly kind and well spoken giving us a wide range of options on what the best deals are for us. We can’t wait to go. Thank you Mathew!

Fantastic experience: Had a fab family holiday in Cambrills once again - Tracey and Eleri (manager) excellent as always - pleasure to book with them ! Great that both are welsh speakers .

Fantastic experience: Brilliant Team lauren and Matthew are a pleasure

Fantastic experience: Just returned from a fab 2 night cruise booked by Bethan at Ammanford TUI. Bethan was very knowledgeable and made the whole process easy and stress free. The shop manager, Eleri, and Bethan were always happy to answer any questions we had during and after booking. Great shop, Welsh speaking staff, friendly, professional and knowledgeable.

Fantastic experience: Brilliant advice and very knowledgeable - Lisa

Fantastic experience: Lauren was very helpful and informative when I enqiured in-store, it was a great help. All the staff are very friendly and welcoming, it is a pleasure to have the branch local and available to us!

Fantastic experience: Superb service from Bethan in Ammanford. Always 5 star service from all the staff. Many thanks TUI Ammanford.

Fantastic experience: Just booked my holiday abroad with Bethan!! she was brilliant, such a lovely lady, really helpful and got us an amazing holiday!! Thank you so much, will definitely be booking with Bethan again.

Fantastic experience: Had an amazing holiday in Gran Caneria, booked with Matthew at Tui Ammanford. The hotel, the weather and the experience was exactly as we wanted. Matthew was brilliant, he knew exactly what we were looking for and was extremely helpful. Will definitely use Tui for all our future travel bookings. Thankyou Matthew.

Fantastic experience: Great customer service. Sorted everything for me!

Fantastic experience: Fantastic customer service

Fantastic experience: Lauren couldn’t be more helpful when organising a large group of us for a cruise! From start to finish, she made the whole process so easy! Couldn’t recommend Lauren and Tui Ammanford enough

Fantastic experience: Nia and lisa were absolutely fantastic and helped me with everything I needed. Were super friendly and made me feel confident about the place I chose to go on holiday as it can be intimidating and stressful when you have booked a holiday that you haven't been to before

Fantastic experience: All the staff are fabulous and so helpful. Thank you so much Tracey and Lisa x

Fantastic experience: Tracey in the ammanford store is absolutely amazing. I went to the store today to book flights, she was very efficient, professional & extremely friendly. I would highly recommend Tracey Nunes.

Fantastic experience: Outstanding service. Thank you, Lauren.

Fantastic experience: Wonderful service from start highly recommended Lisa A1*

Fantastic experience: Just booked another holiday with Eleri Davies @tui Ammanford! I was given honest and helpful advice and the fact that I was able to do all of this through the medium of Welsh was an added bonus. Diolch diolch Eleri a’r tim

Fantastic experience: Amazing ladies, went above and beyond for us. Definitely deserve a bonus or a pay rise. Also a drink!!

Fantastic experience: Booked our first holiday abroad to Tenerife with Bethan. Had a brilliant experience and she was very helpful. 100% recommend!

Fantastic experience: Matthew and Tracey fabulous credit to the Tui Ammanford Store . Fabulous service

Fantastic experience: Lovely friendly staff in Ammanford. Tracey always gives us 5 star service. Looking forward to our holiday

Fantastic experience: Just booked a cruise with TUI Ammanford. Nothing too much trouble for them and so helpful. Absolutely wonderful team especially Tracey. Thank you so much!!

Fantastic experience: Been booking holidays at this store for over 30 years excellent service bethan is so knowledgeable and so approachable spot on with her recommendations first class holidays. Nothing is too much for her. Keep up the good work bethan

Fantastic experience: Big thanks to Matthew for his help today at the Ammanford Tui branch. Finding a holiday at the peak of the school holidays (which was within our budget), is no easy task but he delivered! Thank you for your efficient and friendly service Matthew!

Fantastic experience: Lauren at the TUI store booked a holiday for me and my family recently. She was very knowledgeable about the destination and nothing was too much trouble for her. I found all the staff helpful in the store at every stage of my holiday and they really do take care of everything for you. Thank you all at TUI Ammanford, you're a great team!

Fantastic experience: Always a welcoming experience. With thanks to Tracey for changing my hotel yesterday and Lisa for sorting a new holiday for me today. 2 separate bookings

Fantastic experience: Lisa and Bethan were absolutely amazing delightful to deal with

Fantastic experience: Tracey was outstanding. She was so patient with us and very knowledgeable. Went over and above ! Highly recommend visiting this travel agency

Fantastic experience: I had a great experience yesterday at Ammanford Tui booking my cruise holiday. Lisa was very helpful and friendly and went through everything step by step. All the staff are lovely and I love it that I can speak Welsh to many of them. Diolch o galon Betsan X

Fantastic experience: Called into the shop on 2 occasions had wonderful service, very helpful, would recommend a visit especially yo see Tracey.

Fantastic experience: Lisa was great, found us plenty of options for our next holiday. Would highly recommend going into the branch in Ammanford.

Fantastic experience: Fantastic service from Lauren organising a big 30th birthday cruise for a large group of us! Looking forward to the holiday, thank you

Fantastic experience: Top customer service from eleri Davies booking something totally out of my comfort zone took us step by step explaining from the villa to car hire included bring on Rhodes ✈️✈️

Fantastic experience: Highly recommend this branch! I booked a last minute holiday with Lisa today who was super helpful!! Looking forward to booking with you again.

Fantastic experience: I find all the staff in the Ammanford shop really helpful and polite especially Lisa whom I deal with mainly, she is very knowledgeable.

Fantastic experience: Booked our 1st family holiday with Tracey in store today and she went above and beyond to cater for our all our needs as we have 4 young children flying with us she's made sure they will be entertained for the full holiday.

Fantastic experience: Tracey,excellent service .Thank you so much for your help and advice. Looking forward to our holiday .

Fantastic experience: Popped into the office looking for a holiday for my wife and myself. Very impressed with Eleri who was helpful, fun and put us at ease. She found us what looks like a perfect holiday destination and we are looking forward to going.

Fantastic experience: Great experience at this branch. Lisa helped us sort out our first trip to EuroDisney for my daughter and not only made some great recommendations but also took the extra effort to ensure everything was sorted for us in the lead up to the holiday itself. A special thanks to Lisa and I would recommend this branch to anyone looking at booking a holiday.

Fantastic experience: Booked a cruise with Lisa in the Ammanford travel agents, she was very polite, knowledgeable and helpful. She advised me on what would suit my needs based on the information I gave her. She gave me various options to choose from including any change to the cost. I felt very comfortable with her and didn't feel pressured into anything.

Fantastic experience: I booked with Lisa at the Ammanford branch this morning to Spain. She was very helpful and very nice; I would give her 5 stars.

Fantastic experience: Popped into Ammanford store, Matthew was very helpful and friendly. Would definitely book there again.

Fantastic experience: Hi visited Ammanford Tui and Tracey was excellent. She helped us book our holiday to Greece and helped us with our decision on location and hotel by providing great information. Extremely helpful and professional. Will certainly be back to book another holiday Top service

Fantastic experience: Popped into Ammanford store and Matthew was extremely helpful. He booked a last minute holiday for the following week. He recommended a lovely hotel in a convenient location, printed off our boarding passes and booked our parking. The information he gave us was accurate and found us the perfect holiday. We would highly recommend Matthew and the Ammanford branch which we have always used and will continue to do so.

Fantastic experience: Booked a holiday today with Lisa .nothing was any trouble .she was very nice ,helpful couldn't of did any better .so thank you Lisa .

Fantastic experience: We have just booked a Cruise with Lisa. She could not have been more helpful through every single aspect of our booking process. I highly recommend this store to anyone wanting to book a holiday. Very very happy.

Fantastic experience: Been booking with TUI Ammanford for years with Tracy,lovely to have a personal touch and recommendation.

Fantastic experience: Tracey was very friendly and helpful

Fantastic experience: Tracy, was exceptional despite our difficult requests. We normally use the Ammanford store as we know we will be treated as valued customers. Cannot recommend them more highly.

Fantastic experience: Excellent service at the TUI Ammanford store. Tracey was exceptional as usual. Eleri and her team are always so friendly and professional, it’s always a pleasure booking our holidays there, I wouldn’t go anywhere else.

Fantastic experience: Bethan booked us a holiday to Milan! Her customer service was exceptional. She was very passionate and knowledgeable about the place. Can’t wait for my holiday. Thanks Bethan :)))

Fantastic experience: Bethan was most knowledgeable and experienced and gave exceptional customer service! Her cruise knowledge was excellent!! Wouldn’t want to book anywhere else

Fantastic experience: Always call in to our local agency as we have such fabulous personal service from Tracey .Keep them on the high street ☺️

Fantastic experience: Staff generally good at this store, in particular I would llike to mention Bethan. She was extremely patient dealing with my multiple enquiries and she dealt with my concerns and enquiries in a calm confident manner.

Fantastic experience: Booked my holiday with Tracey in TUI holidays in Ammanford. Wouldn’t go anywhere else to book a holiday. Fab service by everyone ! Can’t wait for my holiday this year :) x

Fantastic experience: Been booking here for years .Never go anywhere else !!. Big thanks to Tracey and the Staff .

Fantastic experience: our travel consultant bethan, was absolutely fabulous, friendly, helpful, courteous, very knowledgeable, and nothing was too much trouble for her. just to add, all the staff at tui ammanford, are first class.

Fantastic experience: Always very friendly and approachable very patient and finds the perfect holiday for us! Bethan was amazing once again We wouldn’t go anywhere else

Fantastic experience: Bethan is an asset to your company. Nothing is ever too much trouble and she is always happy to help no matter what. Never would go anywhere else. Thank you Bethan.

Fantastic experience: Would definitely recommend using Tui Ammanford. The staff were amazing and knowledgeable. Lisa, Eleri and Nia were patient with us as it was our 1st time booking a holiday abroad. They were very attentive with all of the answers to our questions. Well done Nia, you did really well, helping us to get all of the things we needed to ensure a great holiday. Thank you all.

Fantastic experience: Fab friendly service with all the staff in Ammanford, it's the only place we use to book our holidays x

Fantastic experience: Had a brilliant experience booking my holiday today, Eleri and Lisa we very friendly and gave me lots of good advice. Will definitely be booking with them again

Fantastic experience: Amazing service from all the girls in Ammanford store today and equally trace are amazing and booked us a amazing holiday and all the girls are so helpful

Fantastic experience: All the lovely ladies at this store very helpful and very patient and couldn't ask for better help

Fantastic experience: Amazing service from all the ladies in the Ammanford store especially Tracey who couldn't do more to help sort the holiday we wanted considering there were 7 of us booking separately. Highly recommend using this store.

Fantastic experience: Thank you ever so much Tracey for booking us our first family holidays in years!!! Can't wait to make amazing family memories and we will be back to see you again .

Fantastic experience: Whilst on holidays we called Tracey to book us another holiday. Just wanted to say a huge thank you as she didn't hesitate to work late to ensure the booking was completed So patient and helpful with a lot of fun . Diolch .

Fantastic experience: Specialized service. Tracy is always ready to help, making everything very easy every time.

Fantastic experience: Had a fabulous service from Tracey and the girls always so friendly and helpful.

Fantastic experience: Excellent service and friendly staff! Highly recommend! Diolch merched x

Fantastic experience: Just booked a holiday in Croatia with Tracey Nunes. Brilliantly efficient, so helpful and hugely knowledgable. Her advice was so helpful. Looking forward to our holiday in August. The fact we were able to conduct the booking in Welsh was an added advantage. Could not have asked for better assistance. Will definitely come to Ammanford office again - so friendly and welcoming.

Fantastic experience: Thanks to Lisa for helping up and booking Disneyland Paris! Would always book Disney with Tui .. Lisa was very friendly and quick with sorting it out for us :)

Fantastic experience: Lisa was very helpful sorted out everything I needed to know excellent service

Fantastic experience: Lisa was outstanding and very helpful and happy

Fantastic experience: Booked a holiday today and was treated to an excellent service from Lisa. Nothing was too much trouble. She is very knowledgeable, friendly helpful and efficient. Would not hesitate to book again through this store again.

Fantastic experience: Lisa was very helpful and friendly

Fantastic experience: Fab service from all the team in Ammanford. Have been going there for years and wouldn’t consider going elsewhere. Matthew and Tracey helped with the most recent holiday and offered superb service as always. Don’t go anywhere else to get your next holiday booked!

Fantastic experience: Really good experience this afternoon with Bethan in the Ammanford store. She was extremely helpful in helping us choose our next holiday, finding out information which we asked for. Gave us different options which helped us make a decision. Thanks Bethan.

Fantastic experience: We were served by Tracey the other day, absolutely superb, no complaints, gave us great recommendations and didnt rush us for a decision, worked with our budget in mind. Recommend this branch to book or even to ask questions for a holiday

Fantastic experience: The service Lisa provided today to book our holiday was outstanding. Thank youv

Fantastic experience: I can’t thank Matthew and Tracey enough for all their help with booking our holiday for next year. Nothing is too much trouble for them. They sat with us for an hour looking at different destinations that would suit all 13 of us with our age ranging from 2 to 76. Printed off all the destinations we liked for us to look at with everyone else at home. When we went back down today to ask about a different hotel than what they had showed us they jumped straight in to looking at what was around there for us to do with the kids and that the hotel was suitable for my parents and then booking it for us.We can’t wait to make more amazing family fun and memories. I can honestly say they are there to help not just sell you any old holiday, they listen to what you like and take the time to find you a brilliant holiday. It was exactly the same with our last holiday we went on in September, all of the staff in Ammanford at one point had dealt with it on different occasions as we were a party of 22 and by the date of going we were a party of 18. The hotel they helped us choose in Marrakesh Morocco was perfect for all of us which is a big ask when you have a range of ages of 1, 3, 7,8,10 and 11 year olds to the adults early and mid 20’s to the oldest being 75, there was something for us all. We can’t thank them enough for all there help on the Saturday before flying on the Monday with what had happened out in Morocco with the earthquake Tracey and one of her colleagues was on the phone and computer for a hour getting all the information for us and reassuring us about going, and then another hour looking at what else would be available for us if the holiday got cancelled. Thank you Tracey, Matthew and all the staff at Ammanford. From Katrina and all the family x