TUI Holiday Store

2A Quay St, SA18 3DB, Ammanford
2A Quay St
SA18 3DB, Ammanford
+441269597342

Opening hours

  • sunday: (closed)
  • monday: 9:30-17:30
  • tuesday: 9:30-17:30
  • wednesday: 9:30-17:30
  • thursday: 9:30-17:30
  • friday: 9:30-17:30
  • saturday: 9:30-17:30

We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Discover Your Smile.

Our comment from TraTraTravel UK about TUI Holiday Store:

TUI Holiday Store in Ammanford is renowned for its exceptional customer service and friendly staff, making it a top choice for holiday bookings. Clients frequently praise the helpfulness of travel consultants such as Lisa, Tracey, and Bethan, who go above and beyond to cater to their needs.

Highlights from customer experiences include:

  • Outstanding assistance in holiday planning.
  • A genuine interest in understanding customers' preferences.
  • Impeccable knowledge of various travel options and destinations.
  • The convenience of being able to communicate in Welsh for those who prefer it.

While the overwhelming majority of reviews are positive, showcasing the dedication and professionalism within the team, there are occasional mentions of busy times in the store. However, this is generally overshadowed by the commendations for the staff's patience and attention to detail.

Overall, TUI Holiday Store promises an enjoyable and stress-free experience for anyone looking to book their next getaway.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

TUI Holiday Store: Reviews

5/5 (157 Reviews)
Heulwen Williams 1 year ago

Fantastic experience: Travel Consultant Lisa couldn’t have been more helpful. Thank you Lisa

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TUI Holiday Store
TUI Holiday Store

Hi Heulwen, Thank you for your lovely comments for our Travel Advisor Lisa. I'll make sure to pass on the review! Hope to see you again soon.

Matthew Williams 1 year ago

Fantastic experience: Popped into TUI Ammanford to get some ideas for some holidays and I have to say, Tracey was an absolute delight. The whole team chipped in to help with some great advice and it was so refreshing to have a team who really care about their customers. From the minute I walked in, Tracey greeted me, made me feel welcome and really took the time to understand what I wanted. Honestly if I could give more than 5 stars I would. Thank you to the whole team. You all are fab.

TUI Holiday Store
TUI Holiday Store

Hi Matthew, thank you for leaving such a lovely review - we will make sure your message is passed on to the Team! We're glad you had a wonderful experience in-store and look forward to seeing you again soon :)

meryl morris 1 year ago

Fantastic experience: Had exceptional service from Tracey today helped us with everything we needed for our up coming holiday. Wouldn’t go anywhere else.

TUI Holiday Store
TUI Holiday Store

Hi Meryl, thank you for taking the time to write a lovely review for Tracey - I will let her know! We look forward to seeing you again soon :)

Christine Evans 1 year ago

Fantastic experience: Had 1st class service from Lisa and Lauren booking our Marella cruise today. All our questions and queries were answered professionally and will not hesitate to use Ammanford Tui agency again.

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TUI Holiday Store
TUI Holiday Store

Hi Christine . Thank you so much for your lovely comment .The girls will be delighted to read your comment.We look forward to seeing you again soon . Enjoy your cruise.

Ann Robins 1 year ago

Fantastic experience: Called in the store this morning to enquire about a holiday my friend and I had seen advertised, Lisa B was so helpful and patient with us, holiday booked. Thank you Lisa for your help. Excellent , friendly service.

TUI Holiday Store
TUI Holiday Store

Hi Ann , thank you so much for you lovely comment on the service that you received by Lisa today . I will make sure that i pass on your comment to her , hope to see you soon . Diolch

Alyson Lewis 1 year ago

Fantastic experience: Tracey is a credit to your store Always so pleasant and patient with us .Diolch ☺️

TUI Holiday Store
TUI Holiday Store

Hi Alyson, Thank you for taking the time to write a lovely comment on Tracey . She is most definitely a huge assert to our store .I will pass on the comment to her . Diolch

Neil Jones 1 year ago

Fantastic experience: Huge thanks to Bethan for all her help with booking our next family holiday.. only downside is that she made it so easy we might be booking another one soon!!

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TUI Holiday Store
TUI Holiday Store

Hi Neil, It was lovely reading your comment on the service you received from Bethan yesterday .We look forward to seeing you again soon and thanks for booking with us .

Lance James 1 year ago

Fantastic experience: Arrived at the store with a holiday in mind but not really sure. Lisa called up the hotel we were considering and talked us through all the details and we decided to book the holiday there and then. Lisa was very helpful and friendly throughout and nothing was too much trouble for her. We will definitely return for any additional holiday bookings. Thank you Lisa

TUI Holiday Store
TUI Holiday Store

Hi Lance, Thank you for writing a lovely review on Lisa . I will make sure she gets to read this and read to the team . We look forward to seeing you again soon .

Lynett Knight 1 year ago

Fantastic experience: Booked a holiday with Lisa yesterday, she was so helpful and nothing was too much trouble for her. Very professional, friendly and gave us good advise, thank you Lisa

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TUI Holiday Store
TUI Holiday Store

Hi Lynette, Lovely reading your comment on Lisa . I will make sure she gets to read it .Thank you for booking with us .

Carwyn Chesby 1 year ago

Fantastic experience: Super service from Lisa, very helpful

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TUI Holiday Store
TUI Holiday Store

Hi Carwyn, Thanks for your feedback regarding Lisa's service. I will make sure Lisa has red this.

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Teresa Harding 1 year ago

Fantastic experience: Massive thanku to the Ammanford tui team. They went out of their way to help us decide on the prefect hoilday suitable for 2 families needs. I wanted to be somewhere where I could walk to shops and have a bus route and my sister wanted somewhere quiet and suitable for young children bethan was throughout in her search and guided us in the right direction showing us numerous hotels then we made a decision and booked with Lauren.lauren made sure we were aware of what was going on in hotel and area and places we could go making the booking smooth and exciting. Ammanford team have been amazing since the word go once again.after booking with them last year for an italy trip we knew we'd go back to them to book and have the same service as last year. Highly recommended and will be only place I go to book in the future.

TUI Holiday Store
TUI Holiday Store

Hi Teresa. It was so lovely reading your comment on service that you received from Bethan and Lauren and all the the Tui Ammanford staff .Thank you so much for taking the time to write a review . I will ensure the team get to read this message . Thanks for supporting again ,

Angela Morria 1 year ago

Fantastic experience: Had lots of help from Lisa today and Eleri yesterday. Very helpful and informative. Always travel Tui and have never had any problems.

TUI Holiday Store
TUI Holiday Store

Lovely reading your comments Angela . Thank you for taking the time to write a great review . We hope you have a lovely holiday and hope to see you soon .

Lindsey O’Brien 1 year ago

Fantastic experience: Tracey was superb, spent hours with fussy me and found the perfect hotel. Outstanding customer service. Thank you

TUI Holiday Store
TUI Holiday Store

Hi Lindsey , Thanks so much for your lovely comment on Tracey and the service you received in store from her . I will make sure Tracey gets to read this . We look forward to seeing you again soon .

Scott Northover 1 year ago

Fantastic experience: Tracey was Very helpful in finding and booking our family holiday for 2025, would highly recommend this TUI store for all your holiday needs

TUI Holiday Store
TUI Holiday Store

Hi Scott, It was lovely reading your comment on the service you received with Tracey in store. I will ensure she gets to read your message . Thank you for taking the time to write a review . Have a lovey holiday .

Lucy Richards 1 year ago

Fantastic experience: Just booked our holiday with Tracey, who couldn't have been more helpful. Really appreciate her sharing honest advice and tips and very much looking forward to our trip

TUI Holiday Store
TUI Holiday Store

Hi Lucy, Thank you so much for your lovely review about Tracey , I will ensure that she gets to read your message . Hope you have a lovely holiday .

Helen Morris 1 year ago

Fantastic experience: Great service......as usual Pleasant, helpful, well informed ......sorted out a great holiday for me . Would recommend a visit to this branch .Thank you Eleri !!

TUI Holiday Store
TUI Holiday Store

Thank you so much for your lovely comment. I will ensure we will pass on your comment to Eleri. Enjoy your holiday.

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Mine 1 year ago

Fantastic experience: Just booked my second holiday abroad with Lisa B at the shop. She talked through all our options, gave little tips about the holiday as well as recommendations on the extras. It made booking the holiday a delight.

TUI Holiday Store
TUI Holiday Store

Thank you so much for your lovely review on Lisa . I will make sure that she gets to read it . Have a lovely holiday .

Wyn Protheroe 1 year ago

Fantastic experience: 5 Stars – Exceptional Service from Lisa at TUI Ammanford. I’ve never left a review before, but this is the second time we’ve booked a holiday with Lisa, and since she was spot on with the last one and an absolute pleasure to deal with again today, it only felt right to leave her this review. It might sound strange, but I’m not someone who usually gets excited about holidays, especially when it comes to flying. However, Lisa has been brilliant on both occasions. She took the time to explain all the options and alternatives to flying, which really helped ease my concerns. Her knowledge and patience made the whole process so much easier and stress-free. Lisa’s professionalism, enthusiasm, and attention to detail are second to none. If you want someone who truly goes above and beyond, Lisa is your go-to. Highly recommend her!

TUI Holiday Store
TUI Holiday Store

Hi Wyn , Thanks so much for such a lovely review on Lisa . I will make sure that i pass on your message to her . Hope you have a lovely holiday. ☺️

Owain James 1 year ago

Fantastic experience: Just booked a holiday in Bulgaria with the help of Mathew. He was incredibly kind and well spoken giving us a wide range of options on what the best deals are for us. We can’t wait to go. Thank you Mathew!

TUI Holiday Store
TUI Holiday Store

Hey Owain, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon

Stuart Thomas 1 year ago

Fantastic experience: Had a fab family holiday in Cambrills once again - Tracey and Eleri (manager) excellent as always - pleasure to book with them ! Great that both are welsh speakers .

TUI Holiday Store
TUI Holiday Store

Hey Stuart, thank you so much for taking the time to leave a review! I loved reading your comments, and I know Tracey and Eleri will too. We look forward to seeing you again soon.

Williams Mx15 1 year ago

Fantastic experience: Brilliant Team lauren and Matthew are a pleasure

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TUI Holiday Store
TUI Holiday Store

Hey, thank you for taking the time to leave a review! I loved reading your comments, and I know Lauren and Matthew will too. We look forward to seeing you again soon.

Katharine Rees 1 year ago

Fantastic experience: Just returned from a fab 2 night cruise booked by Bethan at Ammanford TUI. Bethan was very knowledgeable and made the whole process easy and stress free. The shop manager, Eleri, and Bethan were always happy to answer any questions we had during and after booking. Great shop, Welsh speaking staff, friendly, professional and knowledgeable.

TUI Holiday Store
TUI Holiday Store

Hey Katharine, thank you for taking the time to leave a review! I loved reading your comments, and I know both Beth and Eleri will too. We look forward to seeing you again soon.

Richard Morris 1 year ago

Fantastic experience: Brilliant advice and very knowledgeable - Lisa

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TUI Holiday Store
TUI Holiday Store

Hey Richard, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

tina James 1 year ago

Fantastic experience: Lauren was very helpful and informative when I enqiured in-store, it was a great help. All the staff are very friendly and welcoming, it is a pleasure to have the branch local and available to us!

TUI Holiday Store
TUI Holiday Store

Hey Tina, thank you for taking the time to leave a review! I loved reading your comments, and I know Lauren will too. We look forward to seeing you again soon :)

Dave Jenkins 1 year ago

Fantastic experience: Superb service from Bethan in Ammanford. Always 5 star service from all the staff. Many thanks TUI Ammanford.

TUI Holiday Store
TUI Holiday Store

Hey Dave, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon

kyra tanti 1 year ago

Fantastic experience: Just booked my holiday abroad with Bethan!! she was brilliant, such a lovely lady, really helpful and got us an amazing holiday!! Thank you so much, will definitely be booking with Bethan again.

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TUI Holiday Store
TUI Holiday Store

Hey Kyra, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon

Claire Cape 1 year ago

Fantastic experience: Had an amazing holiday in Gran Caneria, booked with Matthew at Tui Ammanford. The hotel, the weather and the experience was exactly as we wanted. Matthew was brilliant, he knew exactly what we were looking for and was extremely helpful. Will definitely use Tui for all our future travel bookings. Thankyou Matthew.

TUI Holiday Store
TUI Holiday Store

Hey Claire, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon to get your next holiday booked

Annika D 1 year ago

Fantastic experience: Great customer service. Sorted everything for me!

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TUI Holiday Store
TUI Holiday Store

Hi Annika, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Lowri Owen 1 year ago

Fantastic experience: Fantastic customer service

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TUI Holiday Store
TUI Holiday Store

Hi Lowri, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Astrid Davies 1 year ago

Fantastic experience: Lauren couldn’t be more helpful when organising a large group of us for a cruise! From start to finish, she made the whole process so easy! Couldn’t recommend Lauren and Tui Ammanford enough

TUI Holiday Store
TUI Holiday Store

Hey Astrid, thank you for taking the time to leave your review! We always appreciate feedback and I know Lauren will be chuffed with your kind words. We look forward to seeing you again .

Jon Hammond 1 year ago

Fantastic experience: Nia and lisa were absolutely fantastic and helped me with everything I needed. Were super friendly and made me feel confident about the place I chose to go on holiday as it can be intimidating and stressful when you have booked a holiday that you haven't been to before

TUI Holiday Store
TUI Holiday Store

Hey Jon, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa and Nia will too. We look forward to seeing you again soon :)

Sharan Davies 1 year ago

Fantastic experience: All the staff are fabulous and so helpful. Thank you so much Tracey and Lisa x

TUI Holiday Store
TUI Holiday Store

Hi Sharan , Thank you so much for sending in such a lovely review about Tracey and Lisa. I will make sure I let them know your comments .We look forward to seeing you soon .

Nicola Thomas 1 year ago

Fantastic experience: Tracey in the ammanford store is absolutely amazing. I went to the store today to book flights, she was very efficient, professional & extremely friendly. I would highly recommend Tracey Nunes.

TUI Holiday Store
TUI Holiday Store

Hi Nicola , Thank you so much for sending in such a lovely review about Tracey.. I will make sure I let her know your comment .We look forward to seeing you soon .

Nicholas Jones 1 year ago

Fantastic experience: Outstanding service. Thank you, Lauren.

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TUI Holiday Store
TUI Holiday Store

Hi Nicholas , Thank you so much for sending in such a lovely review about Lauren. I will make sure I let her know your comments .We look forward to seeing you soon . Diolch

Sheryll Williams 1 year ago

Fantastic experience: Wonderful service from start highly recommended Lisa A1*

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TUI Holiday Store
TUI Holiday Store

Hey Sheryll, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

Heledd Thomas 1 year ago

Fantastic experience: Just booked another holiday with Eleri Davies @tui Ammanford! I was given honest and helpful advice and the fact that I was able to do all of this through the medium of Welsh was an added bonus. Diolch diolch Eleri a’r tim

TUI Holiday Store
TUI Holiday Store

Hi Heledd . Thank you so much for your lovely comment . Its great to here that you were able to speak Welsh in store . Eleri and the team will be delighted with your comment . Diolch

lisa rouse 1 year ago

Fantastic experience: Amazing ladies, went above and beyond for us. Definitely deserve a bonus or a pay rise. Also a drink!!

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TUI Holiday Store
TUI Holiday Store

Hi Lisa, thank you so much for the 5* review! I'm delighted you had a great experience. We look forward to seeing you again soon.

Lia Pennington 1 year ago

Fantastic experience: Booked our first holiday abroad to Tenerife with Bethan. Had a brilliant experience and she was very helpful. 100% recommend!

TUI Holiday Store
TUI Holiday Store

Hey Lia, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon.

Mandy Maria Gravelle 1 year ago

Fantastic experience: Matthew and Tracey fabulous credit to the Tui Ammanford Store . Fabulous service

TUI Holiday Store
TUI Holiday Store

Hey Mandy, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew and Tracey will too. We look forward to seeing you again soon.

margaret cherrington 1 year ago

Fantastic experience: Lovely friendly staff in Ammanford. Tracey always gives us 5 star service. Looking forward to our holiday

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TUI Holiday Store
TUI Holiday Store

Hi Margaret, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Teresa Evans 1 year ago

Fantastic experience: Just booked a cruise with TUI Ammanford. Nothing too much trouble for them and so helpful. Absolutely wonderful team especially Tracey. Thank you so much!!

TUI Holiday Store
TUI Holiday Store

Hey Teresa, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon.

linda davies 1 year ago

Fantastic experience: Been booking holidays at this store for over 30 years excellent service bethan is so knowledgeable and so approachable spot on with her recommendations first class holidays. Nothing is too much for her. Keep up the good work bethan

TUI Holiday Store
TUI Holiday Store

Hey Linda, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon.Thank you so much for your loyalty to our Ammanford Store . We look forward to seeing you again.

Janine Vickery 1 year ago

Fantastic experience: Big thanks to Matthew for his help today at the Ammanford Tui branch. Finding a holiday at the peak of the school holidays (which was within our budget), is no easy task but he delivered! Thank you for your efficient and friendly service Matthew!

TUI Holiday Store
TUI Holiday Store

Hey Janine, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We hope that you have a fantastic holiday making some wonderful memories with your family .We look forward to seeing you again soon.

Matthew Leslie Thomas 1 year ago

Fantastic experience: Lauren at the TUI store booked a holiday for me and my family recently. She was very knowledgeable about the destination and nothing was too much trouble for her. I found all the staff helpful in the store at every stage of my holiday and they really do take care of everything for you. Thank you all at TUI Ammanford, you're a great team!

TUI Holiday Store
TUI Holiday Store

Hey Matthew, thank you for taking the time to leave a review! I loved reading your comments, and I know Lauren will too. We look forward to seeing you again soon

Edward Chapman 1 year ago

Fantastic experience: Always a welcoming experience. With thanks to Tracey for changing my hotel yesterday and Lisa for sorting a new holiday for me today. 2 separate bookings

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TUI Holiday Store
TUI Holiday Store

Hey Edward, thank you for taking the time to leave a review! I loved reading your comments, and I know both Tracey and Lisa will too. We look forward to seeing you again soon.

Ally Cousins 1 year ago

Fantastic experience: Lisa and Bethan were absolutely amazing delightful to deal with

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TUI Holiday Store
TUI Holiday Store

Hi Ally, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Catrin Morgan 1 year ago

Fantastic experience: Tracey was outstanding. She was so patient with us and very knowledgeable. Went over and above ! Highly recommend visiting this travel agency

TUI Holiday Store
TUI Holiday Store

Thank you so much for your kind words . I will make sure Tracey see's this message ,Diolch.

Betsan Jones 1 year ago

Fantastic experience: I had a great experience yesterday at Ammanford Tui booking my cruise holiday. Lisa was very helpful and friendly and went through everything step by step. All the staff are lovely and I love it that I can speak Welsh to many of them. Diolch o galon Betsan X

TUI Holiday Store
TUI Holiday Store

Hey Betsan, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon. Diolch o galon i ti .

John Pritchard 1 year ago

Fantastic experience: Called into the shop on 2 occasions had wonderful service, very helpful, would recommend a visit especially yo see Tracey.

TUI Holiday Store
TUI Holiday Store

Hi John, Thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience.I will ensure that Tracey see's your message , We look forward to seeing you again soon!

Andrea Bull 1 year ago

Fantastic experience: Lisa was great, found us plenty of options for our next holiday. Would highly recommend going into the branch in Ammanford.

TUI Holiday Store
TUI Holiday Store

Hi Andrea, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Seren Phillips 1 year ago

Fantastic experience: Fantastic service from Lauren organising a big 30th birthday cruise for a large group of us! Looking forward to the holiday, thank you

TUI Holiday Store
TUI Holiday Store

Hey Seren, thank you for taking the time to leave a review! I loved reading your comments, and I know Lauren will too. We look forward to seeing you again soon

Kelli Harris 1 year ago

Fantastic experience: Top customer service from eleri Davies booking something totally out of my comfort zone took us step by step explaining from the villa to car hire included bring on Rhodes ✈️✈️

TUI Holiday Store
TUI Holiday Store

Hi Kelli, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Grace 1 year ago

Fantastic experience: Highly recommend this branch! I booked a last minute holiday with Lisa today who was super helpful!! Looking forward to booking with you again.

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TUI Holiday Store
TUI Holiday Store

Hey Grace, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

Yvonne Perrott 1 year ago

Fantastic experience: I find all the staff in the Ammanford shop really helpful and polite especially Lisa whom I deal with mainly, she is very knowledgeable.

TUI Holiday Store
TUI Holiday Store

Hi Yvonne , Thanks for the lovely message . I will make sure Lisa here's all about your review along with the rest of the team . We look forward to seeing you soon

Shaun Rix 1 year ago

Fantastic experience: Booked our 1st family holiday with Tracey in store today and she went above and beyond to cater for our all our needs as we have 4 young children flying with us she's made sure they will be entertained for the full holiday.

TUI Holiday Store
TUI Holiday Store

Hey Shaun, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We hope you have a wonderful holiday.We look forward to seeing you again soon.

Mike Jones 1 year ago

Fantastic experience: Tracey,excellent service .Thank you so much for your help and advice. Looking forward to our holiday .

TUI Holiday Store
TUI Holiday Store

Hi Mike, thank you so much for the 5* review! I'm delighted you had a great experience. We look forward to seeing you again soon.

hugh williams 1 year ago

Fantastic experience: Popped into the office looking for a holiday for my wife and myself. Very impressed with Eleri who was helpful, fun and put us at ease. She found us what looks like a perfect holiday destination and we are looking forward to going.

TUI Holiday Store
TUI Holiday Store

Hey Hugh, thank you for taking the time to leave a review! I loved reading your comments, and I know Eleri will too. We look forward to seeing you again soon

Scott Jenkins 1 year ago

Fantastic experience: Great experience at this branch. Lisa helped us sort out our first trip to EuroDisney for my daughter and not only made some great recommendations but also took the extra effort to ensure everything was sorted for us in the lead up to the holiday itself. A special thanks to Lisa and I would recommend this branch to anyone looking at booking a holiday.

TUI Holiday Store
TUI Holiday Store

Hey Scott, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon

Nicola Jenkins 1 year ago

Fantastic experience: Booked a cruise with Lisa in the Ammanford travel agents, she was very polite, knowledgeable and helpful. She advised me on what would suit my needs based on the information I gave her. She gave me various options to choose from including any change to the cost. I felt very comfortable with her and didn't feel pressured into anything.

TUI Holiday Store
TUI Holiday Store

Hey Nicola, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

Wendy Jones 1 year ago

Fantastic experience: I booked with Lisa at the Ammanford branch this morning to Spain. She was very helpful and very nice; I would give her 5 stars.

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TUI Holiday Store
TUI Holiday Store

Hey Wendy , thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

Emma Price 1 year ago

Fantastic experience: Popped into Ammanford store, Matthew was very helpful and friendly. Would definitely book there again.

TUI Holiday Store
TUI Holiday Store

Hi Emma, thank you so much for the 5* review! I'm delighted you had a great experience. We look forward to seeing you again soon

Claire Thomas 1 year ago

Fantastic experience: Hi visited Ammanford Tui and Tracey was excellent. She helped us book our holiday to Greece and helped us with our decision on location and hotel by providing great information. Extremely helpful and professional. Will certainly be back to book another holiday Top service

TUI Holiday Store
TUI Holiday Store

Hey Claire, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon.

Anna Ashton 1 year ago

Fantastic experience: Popped into Ammanford store and Matthew was extremely helpful. He booked a last minute holiday for the following week. He recommended a lovely hotel in a convenient location, printed off our boarding passes and booked our parking. The information he gave us was accurate and found us the perfect holiday. We would highly recommend Matthew and the Ammanford branch which we have always used and will continue to do so.

TUI Holiday Store
TUI Holiday Store

Hey, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew and the team will too. We look forward to seeing you again soon.

Sharon Davies 1 year ago

Fantastic experience: Booked a holiday today with Lisa .nothing was any trouble .she was very nice ,helpful couldn't of did any better .so thank you Lisa .

TUI Holiday Store
TUI Holiday Store

Hey Sharon, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

Michael Chapman 1 year ago

Fantastic experience: We have just booked a Cruise with Lisa. She could not have been more helpful through every single aspect of our booking process. I highly recommend this store to anyone wanting to book a holiday. Very very happy.

TUI Holiday Store
TUI Holiday Store

Hey Mr and Mrs Chapman, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

Maureen Jones 1 year ago

Fantastic experience: Been booking with TUI Ammanford for years with Tracy,lovely to have a personal touch and recommendation.

TUI Holiday Store
TUI Holiday Store

Hi Maureen, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Megan Parfitt 1 year ago

Fantastic experience: Tracey was very friendly and helpful

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TUI Holiday Store
TUI Holiday Store

Hey Megan, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon

Peter Wilson 1 year ago

Fantastic experience: Tracy, was exceptional despite our difficult requests. We normally use the Ammanford store as we know we will be treated as valued customers. Cannot recommend them more highly.

TUI Holiday Store
TUI Holiday Store

Hey Peter, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon.

Dyfrig Jenkins 1 year ago

Fantastic experience: Excellent service at the TUI Ammanford store. Tracey was exceptional as usual. Eleri and her team are always so friendly and professional, it’s always a pleasure booking our holidays there, I wouldn’t go anywhere else.

TUI Holiday Store
TUI Holiday Store

Hey Dyfrig, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon.

Alyssa Bagshaw 1 year ago

Fantastic experience: Bethan booked us a holiday to Milan! Her customer service was exceptional. She was very passionate and knowledgeable about the place. Can’t wait for my holiday. Thanks Bethan :)))

TUI Holiday Store
TUI Holiday Store

Hey Alyssa, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon.

eira pugh 1 year ago

Fantastic experience: Bethan was most knowledgeable and experienced and gave exceptional customer service! Her cruise knowledge was excellent!! Wouldn’t want to book anywhere else

TUI Holiday Store
TUI Holiday Store

Hey Eira, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon

michael lonergan 1 year ago

Fantastic experience: Always call in to our local agency as we have such fabulous personal service from Tracey .Keep them on the high street ☺️

TUI Holiday Store
TUI Holiday Store

Hey Michael, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon

Kevin Nicholls 1 year ago

Fantastic experience: Staff generally good at this store, in particular I would llike to mention Bethan. She was extremely patient dealing with my multiple enquiries and she dealt with my concerns and enquiries in a calm confident manner.

TUI Holiday Store
TUI Holiday Store

Hey Kevin, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon.

Lucy Masters-Warner 1 year ago

Fantastic experience: Booked my holiday with Tracey in TUI holidays in Ammanford. Wouldn’t go anywhere else to book a holiday. Fab service by everyone ! Can’t wait for my holiday this year :) x

TUI Holiday Store
TUI Holiday Store

Hey Lucy, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to helping you get ready for your holiday

Catrin Thomas 1 year ago

Fantastic experience: Been booking here for years .Never go anywhere else !!. Big thanks to Tracey and the Staff .

TUI Holiday Store
TUI Holiday Store

Hey Catrin, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey and the team will too. We look forward to seeing you again soon.

Martin Rees 1 year ago

Fantastic experience: our travel consultant bethan, was absolutely fabulous, friendly, helpful, courteous, very knowledgeable, and nothing was too much trouble for her. just to add, all the staff at tui ammanford, are first class.

TUI Holiday Store
TUI Holiday Store

Hey Martin, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon

Rhian Phillips 1 year ago

Fantastic experience: Always very friendly and approachable very patient and finds the perfect holiday for us! Bethan was amazing once again We wouldn’t go anywhere else

TUI Holiday Store
TUI Holiday Store

Hi Rhian, thank you so much for the 5* review! I'm delighted you had a great experience with Bethan. We look forward to seeing you again soon.

Jayne Thomas 1 year ago

Fantastic experience: Bethan is an asset to your company. Nothing is ever too much trouble and she is always happy to help no matter what. Never would go anywhere else. Thank you Bethan.

This review has been automatically translated. | See original text
TUI Holiday Store
TUI Holiday Store

Hi Jayne, thank you for your kind words. Bethan will be delighted. We look forward to welcoming you back for your next holiday

This review has been automatically translated. | See original text
Sharon Brown 1 year ago

Fantastic experience: Would definitely recommend using Tui Ammanford. The staff were amazing and knowledgeable. Lisa, Eleri and Nia were patient with us as it was our 1st time booking a holiday abroad. They were very attentive with all of the answers to our questions. Well done Nia, you did really well, helping us to get all of the things we needed to ensure a great holiday. Thank you all.

TUI Holiday Store
TUI Holiday Store

Hi Sharon, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa, Eleri and Nia will too. We look forward to seeing you again soon

Wendy Kilbane 1 year ago

Fantastic experience: Fab friendly service with all the staff in Ammanford, it's the only place we use to book our holidays x

TUI Holiday Store
TUI Holiday Store

Hi Wendy, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Stuart Rees 1 year ago

Fantastic experience: Had a brilliant experience booking my holiday today, Eleri and Lisa we very friendly and gave me lots of good advice. Will definitely be booking with them again

TUI Holiday Store
TUI Holiday Store

Hey Stuart, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa and Eleri will too. We look forward to seeing you again soon.

Phoebe Bennett 1 year ago

Fantastic experience: Amazing service from all the girls in Ammanford store today and equally trace are amazing and booked us a amazing holiday and all the girls are so helpful

TUI Holiday Store
TUI Holiday Store

Hey Pheobe, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey and the team will too. We look forward to seeing you again soon.

loghan bennett 1 year ago

Fantastic experience: All the lovely ladies at this store very helpful and very patient and couldn't ask for better help

TUI Holiday Store
TUI Holiday Store

Hey Loghan, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey and the team will too. We look forward to seeing you again soon.

Tracy Bennett 1 year ago

Fantastic experience: Amazing service from all the ladies in the Ammanford store especially Tracey who couldn't do more to help sort the holiday we wanted considering there were 7 of us booking separately. Highly recommend using this store.

TUI Holiday Store
TUI Holiday Store

Hey Tracy, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey and the team will too. We look forward to seeing you again soon.

Eleri Williams 1 year ago

Fantastic experience: Thank you ever so much Tracey for booking us our first family holidays in years!!! Can't wait to make amazing family memories and we will be back to see you again .

TUI Holiday Store
TUI Holiday Store

Hey Eleri, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon.Diolch

daniel williams 1 year ago

Fantastic experience: Whilst on holidays we called Tracey to book us another holiday. Just wanted to say a huge thank you as she didn't hesitate to work late to ensure the booking was completed So patient and helpful with a lot of fun . Diolch .

TUI Holiday Store
TUI Holiday Store

Hey Daniel, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon.Diolch

Jennifer Scourfield 1 year ago

Fantastic experience: Specialized service. Tracy is always ready to help, making everything very easy every time.

This review has been automatically translated. | See original text
TUI Holiday Store
TUI Holiday Store

Hey Jennifer, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon. Diolch

marie williams 1 year ago

Fantastic experience: Had a fabulous service from Tracey and the girls always so friendly and helpful.

TUI Holiday Store
TUI Holiday Store

Hey Marie, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon.

Gwennan Campbell 2 years ago

Fantastic experience: Excellent service and friendly staff! Highly recommend! Diolch merched x

TUI Holiday Store
TUI Holiday Store

Thank you so much for you lovely comment Gwennan . I will ensure all the team have read it . Diolch yn fawr . I believe Tracey was the one who looked after you .

Mari Campbell 2 years ago

Fantastic experience: Just booked a holiday in Croatia with Tracey Nunes. Brilliantly efficient, so helpful and hugely knowledgable. Her advice was so helpful. Looking forward to our holiday in August. The fact we were able to conduct the booking in Welsh was an added advantage. Could not have asked for better assistance. Will definitely come to Ammanford office again - so friendly and welcoming.

TUI Holiday Store
TUI Holiday Store

Hey Mari, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey will too. We look forward to seeing you again soon. Diolch yn fawr

Kayleigh Ann Martin McAfee 2 years ago

Fantastic experience: Thanks to Lisa for helping up and booking Disneyland Paris! Would always book Disney with Tui .. Lisa was very friendly and quick with sorting it out for us :)

This review has been automatically translated. | See original text
TUI Holiday Store
TUI Holiday Store

Hey Kayleigh, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

Neil Pearce 2 years ago

Fantastic experience: Lisa was very helpful sorted out everything I needed to know excellent service

This review has been automatically translated. | See original text
TUI Holiday Store
TUI Holiday Store

Hey Neil, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.Hope you have a fabulous holiday.

Tommy Pearce 2 years ago

Fantastic experience: Lisa was outstanding and very helpful and happy

This review has been automatically translated. | See original text
TUI Holiday Store
TUI Holiday Store

Hey Tommy, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon. Have a fantastic sking holiday .

Heather Carey 2 years ago

Fantastic experience: Booked a holiday today and was treated to an excellent service from Lisa. Nothing was too much trouble. She is very knowledgeable, friendly helpful and efficient. Would not hesitate to book again through this store again.

TUI Holiday Store
TUI Holiday Store

Hey Heather, thank you so much for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon.

Lloyd Hopkins 2 years ago

Fantastic experience: Lisa was very helpful and friendly

This review has been automatically translated. | See original text
TUI Holiday Store
TUI Holiday Store

Hey Lloyd, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa will too. We look forward to seeing you again soon

Helen Whitfield 2 years ago

Fantastic experience: Fab service from all the team in Ammanford. Have been going there for years and wouldn’t consider going elsewhere. Matthew and Tracey helped with the most recent holiday and offered superb service as always. Don’t go anywhere else to get your next holiday booked!

TUI Holiday Store
TUI Holiday Store

Hey Helen, thank you for taking the time to leave a review! I loved reading your comments, and I know Tracey and Matthew will too. We look forward to seeing you again soon.

ANNE BLACKWELL 2 years ago

Fantastic experience: Really good experience this afternoon with Bethan in the Ammanford store. She was extremely helpful in helping us choose our next holiday, finding out information which we asked for. Gave us different options which helped us make a decision. Thanks Bethan.

TUI Holiday Store
TUI Holiday Store

Hey Anne, thank you for taking the time to leave a review! I loved reading your comments, and I know Bethan will too. We look forward to seeing you again soon.

BuckBe4st 6 (BuckBe4st6) 2 years ago

Fantastic experience: We were served by Tracey the other day, absolutely superb, no complaints, gave us great recommendations and didnt rush us for a decision, worked with our budget in mind. Recommend this branch to book or even to ask questions for a holiday

TUI Holiday Store
TUI Holiday Store

Thank you so much for the 5* review! I'm delighted you had a great experience. We look forward to seeing you again soon.

Linda James 2 years ago

Fantastic experience: The service Lisa provided today to book our holiday was outstanding. Thank youv

TUI Holiday Store
TUI Holiday Store

Hi Linda, thank you so much for the 5* review! I'm delighted you had a great experience. We look forward to seeing you again soon.

Katrina Sherwin 2 years ago

Fantastic experience: I can’t thank Matthew and Tracey enough for all their help with booking our holiday for next year. Nothing is too much trouble for them. They sat with us for an hour looking at different destinations that would suit all 13 of us with our age ranging from 2 to 76. Printed off all the destinations we liked for us to look at with everyone else at home. When we went back down today to ask about a different hotel than what they had showed us they jumped straight in to looking at what was around there for us to do with the kids and that the hotel was suitable for my parents and then booking it for us.We can’t wait to make more amazing family fun and memories. I can honestly say they are there to help not just sell you any old holiday, they listen to what you like and take the time to find you a brilliant holiday. It was exactly the same with our last holiday we went on in September, all of the staff in Ammanford at one point had dealt with it on different occasions as we were a party of 22 and by the date of going we were a party of 18. The hotel they helped us choose in Marrakesh Morocco was perfect for all of us which is a big ask when you have a range of ages of 1, 3, 7,8,10 and 11 year olds to the adults early and mid 20’s to the oldest being 75, there was something for us all. We can’t thank them enough for all there help on the Saturday before flying on the Monday with what had happened out in Morocco with the earthquake Tracey and one of her colleagues was on the phone and computer for a hour getting all the information for us and reassuring us about going, and then another hour looking at what else would be available for us if the holiday got cancelled. Thank you Tracey, Matthew and all the staff at Ammanford. From Katrina and all the family x

TUI Holiday Store
TUI Holiday Store

Thank you so much for your review. I know that Matthew and Tracey will be delighted with your kind words

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