Bookalet
Information about Bookalet
MK44 3DB, Bedford
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
An online availability calendar and booking management solution for self catering holiday home owners and agencies.
Our comment from TraTraTravel UK about Bookalet:
Bookalet is a highly regarded booking management system that has been consistently praised by its users for its user-friendly interface and exceptional customer support. With features designed to simplify the management of holiday rentals, Bookalet is ideal for both small and large accommodation providers.
- Efficiency: The platform is easy to set up and manage, allowing users to automate bookings and prevent double bookings seamlessly.
- Outstanding Customer Service: Bookalet's team is known for their prompt and knowledgeable support, often exceeding user expectations and providing assistance even with issues beyond their standard service.
- Integration Capabilities: Users appreciate the ability to integrate Bookalet with other websites and tools effectively, enhancing their overall booking experience.
- Consistent Improvement: The system is regularly updated with new features, and the support team is always available for troubleshooting or guidance.
While most users find the system straightforward and beneficial, minor feedback includes occasional confusion with specific interface elements, but this does not detract from the overall positivity surrounding the platform. Bookalet is highly recommended for anyone looking to simplify their booking process and improve customer interactions.
Services and Treatments
Bookalet: Reviews
Fantastic experience: We've been using bookalet for about a year now . Their system is easy to use and their customer support is second to none. Highly recommended.
Fantastic experience: I have operated villas for years through the Bookalet system and their technical support is always spot on and prompt, and their system is really easy to use. Highly recommended.
Fantastic experience: Bookalet is a very good system and their customer support is excellent.
Fantastic experience: Brilliant customer service. Really fast response time to questions. I would recommend bookalet to accommodation providers looking for a channel manager.
Fantastic experience: I have used Bookalet for around 5 years for our holiday let apartments. The system is easy to use and the syncing with other booking sites means I do not have to worry about double booking. I've only had to ask for help a couple of times, and on each time it was fast and efficient. I would definitely recommend Bookalet to other property owners.
Fantastic experience: We have used Bookalet for a year and just renewed our subscription as it is invaluable. It takes so much pressure off by prompting you when payments are made and avoiding errors and double bookings occurring. we use it to manage 3 B&B rooms and 2 self catering units and it does it seamlessly. The only minor observation we would make is that the Booking Summary calendar that you see as a manager can be a little confusing to view. But overall excellent and well worth the investment.
Fantastic experience: Extremely good software. Saves me a lot of time. Does a lot automatically without me having to worry.
Thanks, June! We're thrilled to hear our software is saving you valuable time and making things easier for you.
Fantastic experience: In a constantly changing world where we have become so reliant on technology, it has become difficult to keep up with it all. We felt we had reached a complete dead end with trying to get our business recognised on Google as for some unknown reason our profile had been suspended despite several changes and attempts to reinstate it, still it was declared suspended due to non compliance. Our site is hosted by Bookalet which offers a brilliant platform for anyone looking to advertise rental accommodation. It was purely by chance that I had told the Bookalet support team of the trouble we were having with Google when they offered to help resolve it for us. I was surprised as this wasn’t an issue that directly involved Bookalet though I was pleased and grateful for their assistance! Within a few days the Bookalet team had us back online and visible again on Google..a miracle! What’s more there was no charge for this service..just an act of kindness that deserves this mention! With my faith entirely restored in humanity I whole heartedly recommend this company, not only for their brilliant technical ability to promote your rental listing on their incredible platform, but more so…because they are very nice people! Thank you Bookalet!
Hi, Thank you for your uplifting words. We're delighted we could assist and rejuvenate your faith in humanity! We strive to provide the best support possible. Your recommendations mean a lot to us.
Fantastic experience: Excellent product for managing my holiday home, backed by very good customer service.
Thank you for your feedback, Terry! We're delighted to hear that you're finding our product helpful and appreciate our customer service.
Fantastic experience: Excellent and efficient customer service and great site that is so easy to use
Dear Ceol, thank you so much for your kind words. We're thrilled to hear you found our customer service efficient and our site easy to use. We appreciate your feedback!
Fantastic experience: Really helpful video conference. Many thanks
Dear Covill, thank you for your kind words. We're thrilled that you found our demo helpful!
Fantastic experience: Excellent intuitive software backed up with intelligent support. We run Woodstock Glamping Cornwall. I sat down one Friday evening and by bedtime had direct bookings set up on our website. A few tweaks later and everything runs like a dream - especially direct bookings - still a cause for much celebration! Looked at a few other platforms but nothing comes close.
Dear Mark, We are thrilled to hear you've found our software practical and our support helpful. It's fantastic that you've achieved success with your direct bookings so quickly! We appreciate your feedback.
Fantastic experience: If you rent a property, or are considering doing so, I cannot recommend Bookalet highly enough to you. The whole system has been created by people who obviously have rented themselves, as every single component of the system is both simple and intuitive to operate. 10/10 from us, thank you.
Smugglers Cove Cottages, We're delighted to hear of your positive experience with Bookalet. Our aim is always to make it intuitive and simple. Thank you for your support! Best regards.
Fantastic experience: I'd been using Lodgify for about 4 years but decided to use an alternative product because of ongoing issues with downtime. I've teamed the Bookalet system with a Squarespace website. The integration is seamless and very easy and significantly better than what I had before. Bookalet is very easy to set up and maintain and has never failed. I can't recommend enough.
We're thrilled to hear that you've found our Bookalet system easy to set up. Thank you for your recommendation and continued support! Best, Your Bookalet Team
Fantastic experience: We use Bookalet for our holiday cottages and also set up a website using their templates. It’s a great booking system easy to use and totally automated. Great customer service if you need help, send them an email and they send you detailed instructions how to fix it. Would highly recommend.
Thank you, Christine! We're thrilled to hear you're finding our booking system user-friendly and our service helpful. Your recommendation is greatly appreciated.
Fantastic experience: Always a very efficiently run web platform
Fantastic experience: Extremely happy with my Bookalet booking system. In 37 years of trading, I can say that this is one of the best business decisions that I have ever made.
Fantastic experience: The support team have been incredibly helpful a special thanks to Amy.
Fantastic experience: Fast efficient support when you need it. Easy user friendly interface. It works!
Fantastic experience: Quick and accurate information provided by the Helpdesk in response to my email query. Bookalet can do a lot of things for you but you need to 'get into the system' to get the maximum benefit.
Fantastic experience: Very impressed with the ease of use and customer service from Bookalet. The need for customer service assistance was for a problem, entirely of my own doing, and the support was faultless. Wouldn't hesitate to recommend
Fantastic experience: The technological support is very knowledgeable and helpful.
Fantastic experience: Great service, efficient system and reasonable in cost
Fantastic experience: I am more than happy to recommend Bookalet. We have being using this system for many years very successfully. On the odd occasion I've had cause to contact customer service my query has been dealt with quickly and efficiently.
Fantastic experience: Use this for our holiday cottage, easy to use, works well, I also built our website using their templates. Always quick to respond to queries. Very good value for money.
Fantastic experience: We started using Bookalet for our holiday home rental as we'd had enough of paying huge commission fees to letting agents and wanted manage bookings ourselves. Bookalet made the process really easy, the platform is simple to use and easily configurable to our needs. Highly recommend!!!
Fantastic experience: I like this product a lot. I run a business from my farm in Somerset letting seven holiday cottages and It does (most) of what I want it to do very well. It's easy to use and set up, and the support is good too if you have an query or "how-to" question. If I was asked to make a suggestion as to how to improve it, I would suggest developing an interface with Quickbooks, Sage accounting or both. Having to input bookings into Bookalet, then create invoices manually in Quickbooks is an unwelcome extra step, and duplicates a lot of customer information - a worry in these days of data protection. I don't know the costs involved obviously, or the technical difficulties that this would introduce, but it would be a huge selling point for the Bookalet Sales team. Just a thought. In summary, a great product that fits my needs. I would highly recommend it.
Fantastic experience: I really cannot rate this business highly enough. Bookalet is so easy to use (even for this technophobe!) and offers the best customer care and support that I have ever encountered. Highly recommended!
Fantastic experience: Bookalet run a great tool, enabling me to run my holiday let with ease. The tool integrates really well into agency websites as well as enabling me to take direct bookings via my own website. Whenever I have a question they get back to me very quickly with clear explanations. Highly recommended.
Fantastic experience: Bookalet is easy to understand and use and allows us to automate the entire booking process. Plus, the customer support is amazing - fast response time and always helpful. Would 100% recommend!
Fantastic experience: Excellent service and patient with me when I struggle with IT. I would definitely recommend bookalet
Fantastic experience: Great system and fab service from the Bookalet team, can’t recommend them enough! The interface is customisable and very professional looking too. Have been with with for several years and am really happy with their service.
Fantastic experience: Easy to use software to help manage multiple properties or just the one!
Fantastic experience: Very helpful and friendly company, good value for a great service.
Fantastic experience: Thank you for your support on the call talking through the tech issues I was experiencing. You followed up to resolution and kept me updated on other issues requiring further investigation. I appreciate your time and attentiveness in the process and thank you again.
Fantastic experience: Another fantastic support session from Mateusz today. Thank you!
Fantastic experience: I have been using Bookalet for the last 3 years to handle the admin and bookings for our two Norfolk holiday cottages. It is simple to use with backup if you need it. Any queries or problems are dealt with promptly by the friendly team. Couldn't do without it!
Fantastic experience: Excellent company to work with.
Fantastic experience: I am pleased to be able to phone and speak in person to someone at bookalet Mon - Fri when I need help.
Fantastic experience: A very experienced and rewarding company to deal with.
Fantastic experience: We use Bookalet for our luxury lodge business, Bowland Retreat Lodges, it is easy to use with no experience with lots of helpful 'how to' tutotials. We have experienced minimal problems and any issues have been resolved quickly and efficiently with good customer service. Can be integrated into your website effectively to match your style/ brand. Overall would recommend their services to businesses wanting an easy to use and multi-functional booking system.
Fantastic experience: Bookalet is a fantastic booking management system. It’s easy to use, provides great functionality and works extremely well with my website. The support is second to none. My help tickets have always been resolved promptly and the team are supportive and friendly. Thanks Bookalet you’re doing a great job!
Fantastic experience: Recently started using Bookalet for 4 properties. Very powerful system, we do not use a lot of it, but great to know we can add to our services as we want. What really stands out is their superb support team. They answer the phone (by someone who knows what they are talking about), respond quickly to emails - overall they could teach many bigger companies about customer service.
Fantastic experience: Fantastic company. Great software with sufficient flexibility for me to be able to personalise it. Customer support is fast and efficient. If you are in any doubt about using them you should go ahead. I cannot praise them highly enough. They have made setting up and running a holiday house incredibly easy. Great templates for contacting guests for various reasons (confirming receipt of payments, providing information prior to arrival..). GREAT company, GREAT staff.
Fantastic experience: Great Service and product, recommended to hosts.
Fantastic experience: Very professional and helpful team - I recommend the service they provide.
Fantastic experience: We are just loving Bookalet, the holiday business is new to us, and this platform has been amazing. It has integrated with other things we have used, and the couple of times I have called for help, the team has answered my issue without jargon. We are looking forward to a long, happy relationship with Bookalet.
Fantastic experience: We can't fault Booklet - they're awesome! We've been using them for over two years now and they've added so much functionality and features in this time which has allowed us to improve our own website with their simple to use Widgets Their technical support is also second to none - always very prompt in responding ♂️ Keep up the fantastic work
Fantastic experience: I have set up and manage Bookalet for several clients with holiday cottages and bunkrooms. The system is very good to use all-round and the support is always spot on. 10/10.
Fantastic experience: Always a great service, I used Worldpay for years, so glad I changed over to bookalet, as a massive saving on charges and makes your life so much easier as sends out automated confirmations and information to guests, would definitely recommend.
Fantastic experience: Rookhow Quaker Meeting House & Bunkbarn (rookhow.org.uk) has been using Bookalet's booking system and website builder for 3 years now and we've been really happy with the 5 star service we've received. If we've had a problem, there's always a helpful person on hand who can give a quick, individual and supportive response. The bookings system works well, tying into our website for availability and booking. We can access clear reports helping to view our bookings income month by month and % occupancy. The website builder has been simple to use and we can update it any time we need to ourselves. I would definitely recommend Bookalet. Thank you!
Thank you Sue, that is great to hear. Very kind of you to share your experience!
Fantastic experience: Outstanding product, pricing & most of all, the people.
Thank you Lindsey, we really appreciate your feedback!
Fantastic experience: We have used Bookalet for many years now, and love it. We use it to manage our holiday rental, Lodge Nine - Finlake. It does everything we need and more. We have it as a booking tool on our website and facebook, and love the sms notifications when a guest has booked. Use use it to manage the book and love that it automatically manages the guests lifecycle from booking, deposit payment, through to full payment reminders, guest arrival details etc - once set up it does it all for you. We love the seamless integration to WorldPay for payments and Mailchimp for marketing. We would rate the chaps higher if we were allowed as the product is robust and stable, and the support and management team are always around to answer your questions. Big thumbs up for Bookalet
Fantastic experience: We have been using Bookalet now since 2018, both as tool to manage one single property, then going on to manage multiple properties via its agency package for South Devonshire Holidays. The over all package offered by Bookalet cannot, in our opinion, be beaten, not only on price, but the depth of the package from its booking calendar, guest management, sms notifications, reporting etc. The product has just undergone a refresh, and although it takes some getting used to, we can see that they have put a lot of work and effort into addition features, as well as its facelift. We love the relationship we have with Bookalet, and nothing is to much trouble or bother for the team. A special shout of to Ben Allen, Colin Cornwall and Mateusz Kochanowicz - all of whom have gone above and beyond countless times in the hour of need.
Fantastic experience: Really good booking system. Setup takes a little while but good practice for getting to know it. Templates for messaging are great. Responding to queries pretty good . All in all very pleased I switched from another well known system. This has all the features I need & I can get as much or as little info as I need. Highly recommend.
Fantastic experience: A user-friendly and client friendly system, as are the staff at Bookalet!
Fantastic experience: I used Bookalet for hiring my campervans out. Although it is mainly used for the holiday homes, I found it also worked perfectly for my campers. The system is really easy to use and I was able to easily create a good looking website. The automated booking system saves loads of time with amin and automatically sends customers emails when it's time to pay their balance etc. Whenever I have phoned in, the customer service is great. It''s easy to get someone on the phone if you need help with anything. I would definetely recomment this service.
Fantastic experience: We have used Bookalet for 10 Years, They are a fabulous company to work with. The supply our booking system and website by Shyee it all works as 1 package. In the year's we have been with them, I have not known of any downtime and problems are reacted to immediately. Its not a call centre but real people you speak too.
Fantastic experience: Philham Water Cottage has used bookalet on its website for a few years and I like it a lot; especially since I upgraded to Bookalet Pro. All my queries (mostly at the outset) have been promptly answered/sorted satisfactorily. It required a bit of work to set up (as would any booking program) but was straightforward and has always worked smoothly.
Fantastic experience: Using Bookalet has taken a lot of the stress and hardwork out of the administation of renting out our holiday property. As we only have one property and simple requirements, we subscribe to Bookalet Lite. The system is very easy to use and simple to set up. What is really important, though, is the very responsive and helpful support that Bookalet provides whenever I have a question or an issue. I would thoroughly recommend Bookalet.
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