Moorelands Travel (Cowdenbeath)

102 High St, KY4 9QF, Cowdenbeath
102 High St
KY4 9QF, Cowdenbeath
+441383510791

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: 9h-17h

Award Winning local Independent Travel Agency

Our comment from TraTraTravel UK about Moorelands Travel (Cowdenbeath):

Moorelands Travel in Cowdenbeath offers an exceptional travel experience highlighted by their outstanding customer service and attention to detail. Many customers have praised the staff, particularly Ryan and Scott, for their professionalism and ability to cater to specific needs, ensuring a seamless booking process from start to finish.

The team at Moorelands is known for going 'beyond just getting you a holiday', as they provide personal touches that make your trip memorable. Clients have shared their satisfaction with the helpfulness and knowledge of the staff, with many stating they will continue to use their services for all future travel plans.

Most clients have had lovely experiences, with comments about their friendly and efficient service, which has led many to recommend Moorelands Travel to friends and family. However, there was an isolated incident where a customer experienced stress concerning a payment confirmation issue, which the management addressed swiftly, highlighting their commitment to customer satisfaction.

Overall, Moorelands Travel has established a reputation as a trusted and reliable travel agency, making it the go-to choice for anyone looking to plan their next getaway.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Moorelands Travel (Cowdenbeath): Reviews

4.9/5 (58 Reviews)
Keith Wyse 2 months ago

Fantastic experience: My wife and I popped to look at a city break away. Ryan was brilliant start to finish. Communication was fantastic. He listened to what we wanted and can honestly say he over delivered on his promises. Probably the best few days away we've ever had. Great experience from the first point of contact with ryan to the flight home 100% recommend these guys Weve just booked another holiday with them. Thanks again

Kellie Crooks 3 months ago

Fantastic experience: Not long back from our first holiday abroad in a long time had an amazing time, Scott definitely got the memo, Great customer service from start to finish we met Scott know what we were looking for and he ticked every box for us will defo be back when we are looking for the next holiday thanks again

David Talbot 5 months ago

Fantastic experience: Great staff very helpful have used this company many times now and will again in the future

A M 6 months ago

Fantastic experience: Staff brilliant. Go beyond just getting you a holiday

Steven Martin 8 months ago

Fantastic experience: I OWE MOORLAND TRAVEL COWDENBEATH A BIG APOLOGY. THEY HAVE TREATED ME AND WENT OVER AND ABOVE WITH ME WITH MY BOOKINGS MICHAEL EVEN TOOK TIME OUT OF HER DAY TO OPEN UP & PRINT MY DOCUMENTS FOR MY BOARDING PASS AND MAKING SURE THAT I HAD EVERYTHING DONE WHEN IT WAS COVID TIME WHEN YOU HAD TO FILL FORMS DO TESTS AND SHE WAS A GREAT HELP IN MAKING IT SO MUCH EASIER AND RELAXED HOLIDAY FOR ME I DO HOPE THIS MAKES A BETTER REVIEW AS YOUS DIDN'T DESERVE MY LAST ONE YOUS DO DESERVE THE 5 STARS SORRY AGAIN.

Douglas 9 months ago

Fantastic experience: Got holiday and upgrade for just under budget .superb will use again

Helena Davidson 1 year ago

Negative experience: Worse experience ever with this company special holiday booked to Tenerife for me and my sister to celebrate my retirement after 50 years in nursing. Even paid the holiday a few days before it is due and almost a week later after parting with our hard earned cash no official confirmation that we have paid and jet2 website still showing a full balance due. They don’t seem to have a clue what they are doing and when you call to ask what is going on nothing but waffle and rudeness will never use this company again we are stressed to the max in case we lose our holiday as we cannot get a good reason as to why we cannot see our holiday as fully paid appalling

Moorelands Travel (Cowdenbeath)

Hi Helena. Thanks for your feedback it is very important to enable us to evolve. Sorry that you feel necessary to leave a 1star review, this is our first in 15 years on the high street and our customer service record is something we take great pride in. Hopefully after our call this morning which has been followed up with an email - should provide you with some clarity and further peace of mind. We never sit with client funds, they are paid into a protected trust fund and paid to supplier when they request it in the following couple of weeks - basically so your money is never at risk.
All documents should be with you now. Congratulations on your 50 years Nursing service.
Thanks, Scott - Moorelands Travel

Victor Lawrie 1 year ago

Fantastic experience: Had scott today at moorlands very professional fixed up no problem great price very good company will use again thanks scott

Peter Hynd 1 year ago

Fantastic experience: Very helpful

STEVEN ADAMSON 1 year ago

Fantastic experience: Trip organised for Celtic match in Madrid. Hotels transfers trains.Absolutely perfect from start to finish.

Brian Murray 1 year ago

Fantastic experience: Very helpful staff,

Linda Dunlop 2 years ago

Fantastic experience: Friendly efficient service, Scott always finds us our best holidays. Never had any problems. 100% recommend them, can't be beaten on price, quality, or professionalism.

Fiona Rae 2 years ago

Fantastic experience: Scott at Moorlands always sorts us out with a fab holiday. I like to use a travel agent as I always worry if I book online that I will miss something and he always gets us the online price or better. Thank you.

Ian Penman 2 years ago

Fantastic experience: The staff could not be more helpful, Claire was an absolute star.

Louise Dempster 2 years ago

Positive experience: Great service

George Pye 2 years ago

Fantastic experience: Fantastic service once again

Tom Miller 2 years ago

Fantastic experience: Great staff always there to help

Jacqueline Connelly 2 years ago

Fantastic experience: Scott was great even when I was nippy I would like to say a big thank u Scott

Alison McClure 2 years ago

Fantastic experience: Excellent and knowledgeable staff, very attentive to your requirements. Have booked previous bespoke trips and accomodation and travel experiences absolutely brilliant. Would highly recommend.

Janette Finnie 2 years ago

Fantastic experience: Michelle was very nice and help full Got the holiday we wanted so very happy x

Lorraine Craig 2 years ago

Fantastic experience: Maire and team Thank for the professional attention to detail Re- our trip to Paris..top class

Andrew Wilkie 3 years ago

Fantastic experience: Excellent service

Agnes Parker 3 years ago

Fantastic experience: This is my first time booking and was totally amazed by the service, very friendly and nothing was too much to ask. I was running late and could not get a taxi home and was getting worried, no problem as i was offered a lift home by one of the staff. Truly appreciated, i will be booking all my holidays with Moorlands now. Thanks so much

Colin Wilson 3 years ago

Fantastic experience: Fantastic, 1st time we've used them. Staff spent a large amount of time searching for various options for us. Would certainly recommend them for friends and family

Declan Milligan 3 years ago

Fantastic experience: Superb customer service and helpful staff,,

Craig Russell 3 years ago

Fantastic experience: Very helpful, staff, very knowledgeable, friendly, Been using moorlands for years

Phil Glancey 3 years ago

Positive experience: Booked a wee holiday excellent service

Tracy Bernard 3 years ago

Fantastic experience: Friendliest people and will do anything to help you x

Kevin Rowan 3 years ago

Fantastic experience: Great staff

Lyndsx Brady 3 years ago

Fantastic experience: Helpful, knowledgeable staff, recommended for all travel enquiries and bookings

Morag Adamson 3 years ago

Fantastic experience: Excellent service.

Telf Telford 3 years ago

Fantastic experience: Very helpful ppl

Charles Duguid 4 years ago

Fantastic experience: ⁹very friendly and helpful with a lot of knowledge

Lorraine Drysdale 4 years ago

Fantastic experience: Very helpful, friendly staff, did all preparation paperwork for us.

Dale McQueen 4 years ago

Fantastic experience: Once again first class, professional service and information at Moorlands. Big Thank-you to Ryan for his patience booking flights to Florida today !!!!

Deborah Martin 5 years ago

Fantastic experience: Fantastic service from Pamela, and the girls great company and service as always

Tracey Currie 5 years ago

Fantastic experience: Excellent . Lovely friendly people that are there when you need them .. me personally I wouldn't go with anyone else moorlands are the best ...

Sandra Hudson 6 years ago

Fantastic experience: They put up with my madness and endless questions all with a smile.

Alistair Kirk 6 years ago

Fantastic experience: Very pleasant staff

Helen Whitby 6 years ago

Fantastic experience: Really helpful staff

helen jones 6 years ago

Fantastic experience: Always a pleasure to book with them. Lovely staff. And piece of mind if anything changes with the holiday.

George Jenkins 6 years ago

Fantastic experience: Great holiday thanks moorelands travel great staff very good at what they do will definitely be back be

Mike McPartlin 6 years ago

Fantastic experience: Very helpful, friendly and efficient service.

Mary Tindell 6 years ago

Fantastic experience: Staff really good really helpful well dine michelle lol x

David Radcliffe 6 years ago

Fantastic experience: Beautiful little harbour that wasn't too busy on quite a misty day

James Wilson 6 years ago

Fantastic experience: Very smooth to book our holiday and staff very knowledgeable.

stanley mckellican (stanleybhoy) 6 years ago

Fantastic experience: Very friendly and helpful just brilliant

James Kilpatrick 6 years ago

Fantastic experience: First class

Hessef 6 years ago

Fantastic experience: Used Moorlands for every holiday for the last 5 years. I trust to staff to give honest recommendations and they have always looked after us with all the paperwork being sorted in advance. Friendly staff and I wouldn't consider going anywhere else.

John Hodge 6 years ago

Positive experience: Quick and good service

Janice Duffy 6 years ago

Fantastic experience: Alway helpful and great prices . Laurie especially nice and helpful. Always recognise a returning customer.

Bailey Wright 6 years ago

Fantastic experience: We have recently done business with Scott at Moorelands Travel, highly recommend. Very professional and pleasure to work with. Bailey - Whole In one Golf

Craig Dalgleish 6 years ago

Fantastic experience: Excellent, as always.

Tracey Scade 6 years ago

Fantastic experience: Moorlands travel cowdenbeath have been great we booked both our holiday s for this year and we're brilliant help wouldn't go anywhere else

lilias johnstone 6 years ago

Fantastic experience: Very helpful

Harry Courtney 6 years ago

Positive experience: Have found same holiday cheaper on line

Carol Penman 7 years ago

Fantastic experience: Friendly and helpful staff

Monica Balfour 8 years ago

Fantastic experience: Fantastic staff always so friendly and helpful.

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