Moorelands Travel (Cowdenbeath)

Name: Moorelands Travel (Cowdenbeath)
Address: 102 High St, Cowdenbeath, KY4 9QF, GB
Telephone: +441383510791
Rating: 9.7

Information about Moorelands Travel (Cowdenbeath)

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102 High St
KY4 9QF, Cowdenbeath

[email protected]

+441383510791

Opening hours

sunday: (closed)
monday: 9h-17:30
tuesday: 9h-17:30
wednesday: 9h-17:30
thursday: 9h-17:30
friday: 9h-17:30
saturday: 9h-17h

Moorelands Travel is an award-winning independent travel agency situated in Cowdenbeath, boasting over 15 years of travel expertise. Since its establishment in 2010, they have been dedicated to crafting dream holidays tailored to their customers' needs, whether you're looking for family fun in the sun, a city break, a cruise, or simply a short weekend getaway.

As a partner of Scotland's largest independent travel agency, Barrhead Travel, Moorelands Travel has access to the best deals and unparalleled insider knowledge of hotels and activities in various destinations. Their team of travel specialists is always ready to help you plan your perfect escape, so feel free to pop into their Cowdenbeath branch or give them a call at 01383 510791!

Customers rave about the exceptional service they receive, highlighting the staff's dedication and effort in ensuring a smooth travel experience. Furthermore, as a member of ABTA and holder of the ATOL accreditation, you can rest assured that your money is protected and that you will receive top-notch service.

Our comment from TraTraTravel UK about Moorelands Travel (Cowdenbeath):

Moorelands Travel in Cowdenbeath offers an exceptional travel experience highlighted by their outstanding customer service and attention to detail. Many customers have praised the staff, particularly Ryan and Scott, for their professionalism and ability to cater to specific needs, ensuring a seamless booking process from start to finish.

The team at Moorelands is known for going 'beyond just getting you a holiday', as they provide personal touches that make your trip memorable. Clients have shared their satisfaction with the helpfulness and knowledge of the staff, with many stating they will continue to use their services for all future travel plans.

Most clients have had lovely experiences, with comments about their friendly and efficient service, which has led many to recommend Moorelands Travel to friends and family. However, there was an isolated incident where a customer experienced stress concerning a payment confirmation issue, which the management addressed swiftly, highlighting their commitment to customer satisfaction.

Overall, Moorelands Travel has established a reputation as a trusted and reliable travel agency, making it the go-to choice for anyone looking to plan their next getaway.

Moorelands Travel (Cowdenbeath): Reviews

4.9/5 (58 Reviews)

Keith Wyse Published on Google

9 months ago

Fantastic experience: My wife and I popped to look at a city break away. Ryan was brilliant start to finish. Communication was fantastic. He listened to what we wanted and can honestly say he over delivered on his promises. Probably the best few days away we've ever had. Great experience from the first point of contact with ryan to the flight home 100% recommend these guys Weve just booked another holiday with them. Thanks again

Kellie Crooks Published on Google

10 months ago

Fantastic experience: Not long back from our first holiday abroad in a long time had an amazing time, Scott definitely got the memo, Great customer service from start to finish we met Scott know what we were looking for and he ticked every box for us will defo be back when we are looking for the next holiday thanks again

David Talbot Published on Google

11 months ago

Fantastic experience: Great staff very helpful have used this company many times now and will again in the future

A M Published on Google

1 year ago

Fantastic experience: Staff brilliant. Go beyond just getting you a holiday

Steven Martin Published on Google

1 year ago

Fantastic experience: I OWE MOORLAND TRAVEL COWDENBEATH A BIG APOLOGY. THEY HAVE TREATED ME AND WENT OVER AND ABOVE WITH ME WITH MY BOOKINGS MICHAEL EVEN TOOK TIME OUT OF HER DAY TO OPEN UP & PRINT MY DOCUMENTS FOR MY BOARDING PASS AND MAKING SURE THAT I HAD EVERYTHING DONE WHEN IT WAS COVID TIME WHEN YOU HAD TO FILL FORMS DO TESTS AND SHE WAS A GREAT HELP IN MAKING IT SO MUCH EASIER AND RELAXED HOLIDAY FOR ME I DO HOPE THIS MAKES A BETTER REVIEW AS YOUS DIDN'T DESERVE MY LAST ONE YOUS DO DESERVE THE 5 STARS SORRY AGAIN.

Douglas Published on Google

1 year ago

Fantastic experience: Got holiday and upgrade for just under budget .superb will use again

Helena Davidson Published on Google

1 year ago

Negative experience: Worse experience ever with this company special holiday booked to Tenerife for me and my sister to celebrate my retirement after 50 years in nursing. Even paid the holiday a few days before it is due and almost a week later after parting with our hard earned cash no official confirmation that we have paid and jet2 website still showing a full balance due. They don’t seem to have a clue what they are doing and when you call to ask what is going on nothing but waffle and rudeness will never use this company again we are stressed to the max in case we lose our holiday as we cannot get a good reason as to why we cannot see our holiday as fully paid appalling

Moorelands Travel (Cowdenbeath)

Hi Helena. Thanks for your feedback it is very important to enable us to evolve. Sorry that you feel necessary to leave a 1star review, this is our first in 15 years on the high street and our customer service record is something we take great pride in. Hopefully after our call this morning which has been followed up with an email - should provide you with some clarity and further peace of mind. We never sit with client funds, they are paid into a protected trust fund and paid to supplier when they request it in the following couple of weeks - basically so your money is never at risk.
All documents should be with you now. Congratulations on your 50 years Nursing service.
Thanks, Scott - Moorelands Travel

Victor Lawrie Published on Google

2 years ago

Fantastic experience: Had scott today at moorlands very professional fixed up no problem great price very good company will use again thanks scott

Peter Hynd Published on Google

2 years ago

Fantastic experience: Very helpful

STEVEN ADAMSON Published on Google

2 years ago

Fantastic experience: Trip organised for Celtic match in Madrid. Hotels transfers trains.Absolutely perfect from start to finish.

Brian Murray Published on Google

2 years ago

Fantastic experience: Very helpful staff,

Linda Dunlop Published on Google

2 years ago

Fantastic experience: Friendly efficient service, Scott always finds us our best holidays. Never had any problems. 100% recommend them, can't be beaten on price, quality, or professionalism.

Fiona Rae Published on Google

2 years ago

Fantastic experience: Scott at Moorlands always sorts us out with a fab holiday. I like to use a travel agent as I always worry if I book online that I will miss something and he always gets us the online price or better. Thank you.

Ian Penman Published on Google

2 years ago

Fantastic experience: The staff could not be more helpful, Claire was an absolute star.

Louise Dempster Published on Google

2 years ago

Positive experience: Great service

George Pye Published on Google

2 years ago

Fantastic experience: Fantastic service once again

Tom Miller Published on Google

2 years ago

Fantastic experience: Great staff always there to help

Jacqueline Connelly Published on Google

3 years ago

Fantastic experience: Scott was great even when I was nippy I would like to say a big thank u Scott

Alison McClure Published on Google

3 years ago

Fantastic experience: Excellent and knowledgeable staff, very attentive to your requirements. Have booked previous bespoke trips and accomodation and travel experiences absolutely brilliant. Would highly recommend.

Janette Finnie Published on Google

3 years ago

Fantastic experience: Michelle was very nice and help full Got the holiday we wanted so very happy x

Lorraine Craig Published on Google

3 years ago

Fantastic experience: Maire and team Thank for the professional attention to detail Re- our trip to Paris..top class

Andrew Wilkie Published on Google

3 years ago

Fantastic experience: Excellent service

Agnes Parker Published on Google

3 years ago

Fantastic experience: This is my first time booking and was totally amazed by the service, very friendly and nothing was too much to ask. I was running late and could not get a taxi home and was getting worried, no problem as i was offered a lift home by one of the staff. Truly appreciated, i will be booking all my holidays with Moorlands now. Thanks so much

Colin Wilson Published on Google

3 years ago

Fantastic experience: Fantastic, 1st time we've used them. Staff spent a large amount of time searching for various options for us. Would certainly recommend them for friends and family

Declan Milligan Published on Google

3 years ago

Fantastic experience: Superb customer service and helpful staff,,

Craig Russell Published on Google

4 years ago

Fantastic experience: Very helpful, staff, very knowledgeable, friendly, Been using moorlands for years

Phil Glancey Published on Google

4 years ago

Positive experience: Booked a wee holiday excellent service

Tracy Bernard Published on Google

4 years ago

Fantastic experience: Friendliest people and will do anything to help you x

Kevin Rowan Published on Google

4 years ago

Fantastic experience: Great staff

Lyndsx Brady Published on Google

4 years ago

Fantastic experience: Helpful, knowledgeable staff, recommended for all travel enquiries and bookings

Morag Adamson Published on Google

4 years ago

Fantastic experience: Excellent service.

Telf Telford Published on Google

4 years ago

Fantastic experience: Very helpful ppl

Charles Duguid Published on Google

4 years ago

Fantastic experience: ⁹very friendly and helpful with a lot of knowledge

Lorraine Drysdale Published on Google

4 years ago

Fantastic experience: Very helpful, friendly staff, did all preparation paperwork for us.

Dale McQueen Published on Google

4 years ago

Fantastic experience: Once again first class, professional service and information at Moorlands. Big Thank-you to Ryan for his patience booking flights to Florida today !!!!

Deborah Martin Published on Google

5 years ago

Fantastic experience: Fantastic service from Pamela, and the girls great company and service as always

Tracey Currie Published on Google

5 years ago

Fantastic experience: Excellent . Lovely friendly people that are there when you need them .. me personally I wouldn't go with anyone else moorlands are the best ...

Sandra Hudson Published on Google

6 years ago

Fantastic experience: They put up with my madness and endless questions all with a smile.

Alistair Kirk Published on Google

6 years ago

Fantastic experience: Very pleasant staff

Helen Whitby Published on Google

6 years ago

Fantastic experience: Really helpful staff

helen jones Published on Google

6 years ago

Fantastic experience: Always a pleasure to book with them. Lovely staff. And piece of mind if anything changes with the holiday.

George Jenkins Published on Google

6 years ago

Fantastic experience: Great holiday thanks moorelands travel great staff very good at what they do will definitely be back be

Mike McPartlin Published on Google

6 years ago

Fantastic experience: Very helpful, friendly and efficient service.

Mary Tindell Published on Google

6 years ago

Fantastic experience: Staff really good really helpful well dine michelle lol x

David Radcliffe Published on Google

6 years ago

Fantastic experience: Beautiful little harbour that wasn't too busy on quite a misty day

James Wilson Published on Google

6 years ago

Fantastic experience: Very smooth to book our holiday and staff very knowledgeable.

stanley mckellican (stanleybhoy) Published on Google

6 years ago

Fantastic experience: Very friendly and helpful just brilliant

James Kilpatrick Published on Google

6 years ago

Fantastic experience: First class

Hessef Published on Google

6 years ago

Fantastic experience: Used Moorlands for every holiday for the last 5 years. I trust to staff to give honest recommendations and they have always looked after us with all the paperwork being sorted in advance. Friendly staff and I wouldn't consider going anywhere else.

John Hodge Published on Google

7 years ago

Positive experience: Quick and good service

Janice Duffy Published on Google

7 years ago

Fantastic experience: Alway helpful and great prices . Laurie especially nice and helpful. Always recognise a returning customer.

Bailey Wright Published on Google

7 years ago

Fantastic experience: We have recently done business with Scott at Moorelands Travel, highly recommend. Very professional and pleasure to work with. Bailey - Whole In one Golf

Craig Dalgleish Published on Google

7 years ago

Fantastic experience: Excellent, as always.

Tracey Scade Published on Google

7 years ago

Fantastic experience: Moorlands travel cowdenbeath have been great we booked both our holiday s for this year and we're brilliant help wouldn't go anywhere else