TUI Holiday Superstore

Fantastic experience: Amazing service from Jodie at Tui in Wigan (Robin Park). Very informative and polite and helped us with exactly what we was looking for. Would definitely return and book our holiday here again. Thank you

Fantastic experience: Went to TUI shop in Robin Park , Wigan. We wanted to book three holidays for our family to same hotel and same week. One booking from London another from Glasgow and ours from Manchester. We were met by one TUI staff member named Sam. She listened to our requirements and soon found us bookings for all of our family. Sam was very friendly and we were impressed with her knowledge of the hotel and flights we required. She passed on to us the terms and conditions of travel abroad and gave us quotes for travel insurance. We came away from the shop very pleased with the bookings and service we were given.

Fantastic experience: Excellent service

Fantastic experience: We also use Tui at Robin Park. Jodie is amazing she always makes you feel special and knows exactly what we want from our holiday without even asking. She is very knowledgeable and extremely helpful, she always remembers who we are as soon as we go in which is a fantastic personal touch I feel our holiday starts as soon as I book our holiday at the Tui store with Jodie.

Fantastic experience: Excellent service from Cara in the wigan store when booking a holiday to cape verde. She was very friendly and professional, answered all of our queries and provided great service.

Fantastic experience: Cara at Robin park store was fab !

Fantastic experience: Excellent service today at Tui Robin Park Wigan from Cara. Went in to book a holiday to Cyprus which Cara guided us through and gave us lots of information on the hotel and resort and we happily booked it. We then went onto discuss our dream holiday to the Maldives, again Cara got lots of information and suggested a Rui hotel, guided us through dates, flights passport regulations etc and we decided to book Maldives for later in the year. Thanks Cara for all your help and assistance, we left the store a very happy couple. Susan and James Summers

Fantastic experience: Excellent service from Tom

Fantastic experience: Was helped by Cara, lovely girl very helpful and knowledgeable . An asset to TUI well done

Fantastic experience: Hayley really helpful help us look at different locations and also looked at food places like maccies kfc really recommend coming to book holidays with

Fantastic experience: We were very lucky to have been greeted and helped by Hayley when entering the store on a sunny Sunday afternoon. She welcomed us with a big smile already making us feel relaxed and excited, well ahead of our holiday! We've always used Tui for big occasions in our life and this time it was no different, Hayley was very supportive and instantly understood what we were after - helped with great advice and tips, shared all those things we could not find on the Internet, even with a great passion for research. Thank you Hayley, for making the experience seemles and enjoyable. We cannot wait to go on our special holiday!

Fantastic experience: Booked our holiday with Sam. She was so helpful. Great service as always.

Fantastic experience: We were helped by Hayley who was amazing. She was able to resolve the problems with our booking and saved the group booking which we were about to cancel. Thank you Haley !

Fantastic experience: We recently booked a holiday with Sam at the TUI Wigan Store. Sam was exceptionally helpful and efficiently arranged our holiday. Her professionalism and assistance made the process seamless. We highly recommend booking another holiday with Sam and TUI Wigan.

Fantastic experience: We book numerous times every year with Hayley and Tom, we can't fault their service and professionalism. Thanks guys.

Fantastic experience: Excellent service from Sam, today. She took time to explain our options, helped by her in depth knowledge of the type of holiday we wanted. We left as happy customers looking forward to our next holiday.

Fantastic experience: Amazing service from Thomas at Wigan Robin Park , Wigan holiday superstore. Never booked a cruise before so went to the store. Thomas was an absolute wealth of tips and information about the cruise we chose!! We feel we can ‘hit the ground running’ as soon as we board the ship , where without Thomas’s help it would have took all week to figure everything out. Confident we have booked exactly the right cruise for us AND we sat there whilst all the paperwork was taken care of for us. Cheers Thomas!

Fantastic experience: Thankyou Charlie for making our holiday booking so easy. Will see you again soon.

Fantastic experience: Me and my friend recently booked a holiday for next year in store, our rep, Jo, was amazing from start to finish, she made the process so easy for us and made us feel so welcome! Thank you Jo, we hope you know how appreciated you are x

Fantastic experience: Hayley was brilliant found exactly what we wanted

Fantastic experience: Charlie was fabulous, very helpful and friendly. Very knowledgeable. Always a pleasure xxx

Fantastic experience: Cara booked my holiday in store, excellent service and very happy with our chosen holiday!!

Fantastic experience: Excellent service from All the team. Great atmosphere in store. Highly recommend.

Fantastic experience: Tom at Tui Robin Park was brilliant

Fantastic experience: Thanks to Jodie from TUI Robin Park for booking our holiday to Ibiza. Jodie was very helpful and sorted out our seats and an amazing hotel. Jodie was very pleasant and patient, she was extremely helpful I will definitely book with her again. Thanks Jodie.

Negative experience: Went into the tui robin park branch to ask about booking a lapland holiday, was told by the lady to look online and come back when i know exactly what i want and she will book it!! I thought the whole idea of going in store was to help you with your holiday, not to do it all yourself. It was clear she didn't want to help us at all! Wont be going in there again

Fantastic experience: Had a lovely lady called Jody helping us today book a holiday thank you

Fantastic experience: We have booked our first cruise with fantastic Tui staff Thomas which was very helpful and fun. We're looking forward to enjoy our honeymoon, thank you Thomas!!

Fantastic experience: Absolutely amazing customer service from this store. Joanne never fails to go above and beyond to help us find the perfect holiday. Would always book with Tui and Joanne has always made to feel special x

Fantastic experience: Would like to say a huge Thank you to Jodie At Wigan TUI she recommended celebrity cruises for our first ever cruise Tailor made the whole package flights accommodation transport and cruise She was very patient and professional and very responsive after booking with any questions we had about our trip Cruise was amazing Thank you and will definitely book again with Jodie

Fantastic experience: Sam was very helpful and made my booking very easy. As well as making sure everything I booked was correct, she took the time to make sure that I included everything to make my booking easy. I look forward to booking in store again

Fantastic experience: Fantastic service, Cara took her time and explained the holiday and everything, would 100% recommend Tui Robin Park. Thank you Cara.

Fantastic experience: Great customer service Charlie was fantastic with us and would recommend Tui robin park.

Fantastic experience: Joanne was absolutely amazing! She was so helpful and answered all our questions. Would definitely recommend going to this store and especially Joanne.

Fantastic experience: Joanne was very helpful with choosing the right holiday for me and my partner for the budget we was wanting to spend would highly recommend her to anyone new to TUI looking for a good priced holiday very friendly and helpful

Fantastic experience: would like to thank Sandra so much for her help and advice when choosing are holiday Sandra was very knowledgeable and very happy to explain everything to us very professional we are so happy with our booking thank you once again.

Fantastic experience: Great experience wonderfully helpful staff member -Charlie got me a great deal and so good at explaining everything would definite book with this store again

Fantastic experience: Hayley, what an amazing young lady x last year I had to cancel our holiday due to a sick husband, and today 8th July we have quite deliberately come back to wait for this young lady and we have taken quite a long period of her time and booked for 2025, a few hours later returned to amend and change hotel, thank you Hayley your a star xxx

Fantastic experience: Jodie..Amazing service thank you.. Jodie explained everything to us about the cruise we had chosen…giving the best advice..everything was so easy and relaxed.. The service she gave us was above and beyond…the absolute best service..we wouldn’t book a holiday with anyone else… Jodie was really helpful, friendly and patient…she couldn’t do enough for us… I would highly recommend booking a holiday through her…

Fantastic experience: Attended the store last Satuday and can't thank Jodie enough for her patience and professionalism in dealing with our holiday request. Jodie spent a great deal of time ensuring that we got everything that we required.

Fantastic experience: The staff are really helpful and friendly, we went in to find the best places for kids and we sat down with Hayley se was very knowledgeable. She found us the best place and for the best price I would definitely recommend and we will be going back next time we are booking our holidays.

Fantastic experience: Charlie was amazing. She gave us loads of options and explained everything when we went in to change our holiday. We were sat with her for at least 90minutes and she was so patient. She managed to find us our Disney Holiday including dining plan and an upgrade. Nothing was too much trouble. She loves everything Disney so go and see her if you want a great Disney holiday. Thanks Charlie we can’t wait to go back to Florida

Fantastic experience: Charlie was brilliant very professional and friendly. Answered all our questions and spent time telling us the best places to go.Was an absolutely pleasure to deal with.Thank you.Much appreciated.

Fantastic experience: Absolutely brilliant as always. Hayley is very helpful and an asset to Tui. Won't book with any one else. We have booked our holidays with Hayley for many years and will continue to do so. Go Hayley

Fantastic experience: Called in today to find a cruise for our silver wedding anniversary next year. Jodie was absolutely priceless, her knowledge and patience was wonderful, she was very helpful and made the whole experience very easy. Thank you so much for everything Jodie.

Fantastic experience: Booked our holiday with Tom great customer service, helped us so much with what we wanted and answered all our questions so we got exactly what we was looking for and more Thankyou

Fantastic experience: Charlie was extreamly helpful, I had loads of questions and she answered them all. Nothing was too much trouble and she explained everything to me. Thank you for all your help, I'm now very excited for my holiday. ☀️

Fantastic experience: We booked a holiday to Ibiza with the lovely Jodie. She was very helpful, friendly and informative. Jodie was very patient and nothing was too much trouble. This is the second holiday we have booked with Jodie and we won't hesitate to book with her again.

Fantastic experience: Great experience in store. A very lovely lady Jodie helped us book our holiday to Jamaica. Everything was made so easy and so relaxed! Amazing customer service as always, one of the main reason I chose TUI for all of my holidays.

Fantastic experience: Booked holiday in thee TUI wigan store this morning with Jodie. She was so lovely with us, really helpful and friendly. She couldn't do enough for us and would highly recommend her. We have always had good experiences with TUI and had lovely holidays with them.

Fantastic experience: Had a complex task booking onto a friend's wedding in Mexico as I've left it a bit late. Charlie gave me a few options of how it could be sorted and a few days later delivered the perfect solution that solved my problem and gets me to my friend's wedding. Never been to Mexico so to get it all sorted and get my dream trip I'm absolutely over the moon. Best of all we had a good laugh throughout the process. Not something you can do by booking online. Charlie and the team there are extremely knowledgeable and helpful. If one person doesn't know the answer, there's someone else there that will. Brilliant service, thank you. I'll be back...but without the coffee cups and pound coins next time

Fantastic experience: Booked a holiday with Cara today . She was really helpful and friendly . All done very efficiently too ! Would highly recommend !

Negative experience: Crafty euro exchange shop double check what they pay your rate at ,they are trained to rip every customer of with lowest possible rate..

Fantastic experience: Charlie was really helpful when I came in to book my honeymoon. Answered all my questions (there was a lot!) And was really helpful discussing all aspects of the holiday

Fantastic experience: Just been in to look at holiday for myself and granddaughter. I was assisted by Cara who was lovely and welcoming. She helped me with any questioned I had regarding the resorts and hotels and the local amenities close by, she recommended a hotel as she had personally stayed there giving me all the information regarding things to do and activities around for my granddaughter. I went ahead and booked it thanks to Cara's knowledge as I would have previously discarded this due to not knowing the area. Thank you Cara, you was a great help, excellent customer service and knowledgeable. Will be seeing you soon.

Fantastic experience: Charlie has been fantastic with us today helping us book our holiday to Rhodes. Thankyou!!!

Fantastic experience: We came in today to book our summer holiday, we were greeted by the lovely Sam who was so helpful. Spent lots of time with us discussing options and answered all the questions we have. When we explained what we wanted she showed us all the options and wasn’t at all pushy, we came away with the perfect holiday and a really good deal. Will definitely be back to book with Sam again.

Fantastic experience: Highly recommend Charlie, very knowledgeable and helped us on where to stay in Thailand and helped with things to do when we go there! Next time we book a holiday we will be coming back to her, couldn’t recommend her enough!

Fantastic experience: Booking was easy and Charlie was lovely she sorted everything with smiles and enthusiasm. Thanks pete

Fantastic experience: Called in to Tui wigan today to check out the possibility of a cruise holiday. We were greeted by Charlie who was very friendly and helped us with our request. Some of the questions she didn't know the answer but Tom came across and was super helpful to. Cruise now booked for Jan 2025 and we can't wait for the go. Wigan TUI is highly recommend 5

Fantastic experience: A great place to book your hols, friendly, knowledgeable, and efficient service and will always match whatever deals you can find online. It's a no-brainer to talk to a real person- many thanks to Cara on this occasion

Fantastic experience: Hayley was great really friendly and helpful and a good laugh helping us complete our holiday

Fantastic experience: Booked my holiday to Zante today. Sandra was fantastic!

Fantastic experience: Booked our cruises with Tom at the Robin Park store several times. When we decided to book our upcoming cruise we asked for Tom as in the past we have always found him a pleasure to deal with. Cannot fault anything very helpful. When we left the store we felt that everything had been dealt with and with ease. Prefer booking in store than on the internet.

Fantastic experience: Booked a holiday recently through Charlie. She was really helpful and patient. We could have booked online for same price but can't beat actually speaking with someone.

Fantastic experience: Excellent service from Hayley! She spent a lot of time finding us the perfect holiday to New York. Would highly recommend.

Fantastic experience: We were helped by Joanne, who was super helpful and found us our perfect holiday for a great price. She found us a holiday that met all of our requirements, so we’d definitely book through her again.

Fantastic experience: Tom was excellent. Extremely knowledgeable, can’t fault service!

Fantastic experience: My first time here a few days ago, just want to thank Joanne and Charlie for booking our dream holiday! I can’t believe the deal Joanne managed to get us, she was so informative and nothing was too much trouble, thank you so much we will definitely book here again :)

Fantastic experience: Joanne was amazing, just booked our holiday to Florida. She got us a fantastic deal on hotel and flights. Really informative and knew the answer to all our questions. Would recommend 100% :D

Fantastic experience: Booked a holiday at wigan superstore today with Hayley. Hayley was very professional, friendly and found our perfect holiday that tick boxed all of our requests. Thank you Hayley! Xx Ann and Raegan

Fantastic experience: Have been into the Wigan Superstore this morning and was served by Hayley. She was very efficient and helpful . She sorted everything out for us for our cruise . I would recommend her to everyone for her professionalism and helpfulness

Fantastic experience: We went in to Tui with a limited idea on where we want to go and we were amazed with the service! From browsing different locations and hotels, to being able to talk about destinations from the staff who have holidayed there themselves! I was thoroughly impressed by the team, great work from Charlie in booking our holiday and thank you Jodie for sharing your travel tips! Great service.

Fantastic experience: Hayley was so lovely with us and helped us book our honeymoon to Orlando, her personal experience was an added extra and helped us out with useful information. She also got us the best price available. Couldn’t recommend more

Fantastic experience: Hayley was extremely helpful when booking our holiday. Provided insight into the area and helped us find the best deal that we couldn’t find online. Will definitely be back to book again. Thank you

Fantastic experience: Went into Tui on a number of occasions, spoke with Thomas who was very knowledgeable and helpful. After a few hours of looking for somewhere which suited our requirements Thomas came up trumps with a great hotel which fitted our budget. Would highly recommend. Thanks

Fantastic experience: Just booked 2 cruises with Hayley very professional extremely knowledgeable wouldn’t go anywhere else other than here too book my holidays brill shop brill service

Fantastic experience: Fantastic service from a Charlie at Wigan Tui Superstore. Thanks for your patience and help!

Fantastic experience: We called into the TUI office at Robin Park today to book a cruise for 2024. Cara was fabulous, very informative and friendly. Thank you Cara

Fantastic experience: Love popping into this store at Robin Park, always feel welcome and feel like a family member as appose just a normal customer. We always deal with Hayley Tickle, who always has a smile on her face and very friendly when dealing with us. She is always busy and a masssive asset to this store and Tui. We are currently are in Lanzarote and Hayley has phone and sorted out our holiday booking for next year, what a star

Fantastic experience: Excellent service today cara made you feel welcome from start to finish very helpfull and pleasant thank you cara for booking our holiday

Fantastic experience: Many thanks to Cara who took a lot of time to make sure we had all the info we needed to make our booking. She was patient, friendly and knowledgeable.

Fantastic experience: We have always booked our holidays with TUI, and always with Hayley Tickle. We have followed her from the Warrington branch to the Wigan Superstore. We know that we will always get the right holiday for us and the best advice when Choosing them. Hayley is so knowledgeable, helpful, professional and above all friendly. We even had to call her from our recent trip from Rome with an issue which she dealt with quickly and efficiently. The service we get goes above and beyond what other agents in other holiday stores would provide. TUI and Hayley are the absolute best for service and we wouldn’t use anyone else and much prefer the personal touch rather than online. Thank you Hayley, we wouldn’t have such amazing memories without your help .

Fantastic experience: Excellent customer service. We gave the agency our budget and told him where we fancied going. He found a holiday to suit our requirements.

Fantastic experience: Charlie the rep at tui robin Park was amazing very helpful can't fault her brilliant well done see her everytime

Fantastic experience: Just booked our holiday with the lovely Charlie she was very informative and helpful nothing was to much trouble in helping us find and book our holiday Very much appreciated David and Susan

Fantastic experience: Exceptional service, Sandra was really helpful and knowledeable. We normally book on line via the app however on this occasion after spending a couple of hours searching decided to contact the store. Sandra provided a prompt reply and was able to accommodate our request with a number of options that met our needs. I would definitely recommend using this store.

Fantastic experience: We booked a holiday yesterday at the Wigan TUI superstore with the lovely Thomas . He was brilliant and made the booking so straightforward leaving nothing out and covering every aspect of the holiday . We have booked with TUI for the last 40 years and would recommend them to anyone. Keep up the marvellous work .

Fantastic experience: Called in to Wigan store today and Charlie was very friendly and helpful and booked our holiday for us. Just what we wanted and explained everything answering any questions we had with ease. Would definitely ask for Charlie to help us again

Fantastic experience: Would definitely recommend booking your holiday here. We booked our wedding with the lovely Charlie. She was so helpful and patient with us, she made our experience a pleasant one!

Fantastic experience: Went in store today with lots of questions as wanting a change of scenery from our usual break away. Thanks to Sandra who was very helpful reccomending and answering our questions, and booking us our first river cruise, so we can explore new places. We cant wait for our holiday now!!

Fantastic experience: I cannot recommend the staff at this store enough. I have booked three holidays over the last few years with Joanne and found her to be the most pleasant, helpful, knowledgable and patient travel agent i’ve ever booked a holiday with! Due to Covid we had to make quite a few swaps and changes to our original holiday and every time I had to contact her she was friendly and helpful. When calling in to the the branch each staff member i’ve spoken with has been pleasant and helpful. An all round great experience with Tui, from booking with Joanne through to the flight, holiday and back home. 10/10 for service and great to still have a local branch to visit and not just online!

Fantastic experience: Booked our holiday with CJ today and she did such an amazing job helping us to find what we wanted she gave us a few options and they were all soooo amazing!! Highly recommend and will be back for our next holiday x

Fantastic experience: Charlie was absolutely amazing! Nothing was too much trouble! She deserves some kind of reward and recognition

Fantastic experience: This is the 2nd holiday we have booked with Charlie. Excellent service and got us a great deal. Would highly recommend and would definitely book with Charlie again.

Fantastic experience: Had a cruise booked by Charlie......Very helpful and knowledgeable. Will definitely be back to book with her next year.

Fantastic experience: This is our second booking this year. We went back to the same store as everything went well the first time. This time we were served by Charlie who was very friendly and helpful.

Fantastic experience: Holiday booked and sorted by Joanne who got us a brilliant deal! She was so down to earth and made us feel very relaxed and already really excited about the holiday. We'll be booking all future holidays with her. Thanks so much

Fantastic experience: Fantastic service provided by Joanne! Very relexed and thorough service. Came in with my partner, very vague but polar opposite requests, and Joanne had the perfect holiday that suited us both! Attention to detail was incredible and she ensured we understood each part with no pressure to book, although we did and will be coming back to get her to book future holidays! Thank you for getting us in the holiday mood, even if it isn't until mid 2024!!

Fantastic experience: Booked a family holiday with Joanne, the holiday advisor at the Wigan superstore. Had a great holiday with TUI, her recommendation was spot on. She knew everything what was required to make our holiday one to remember. Would definitely book with Joanne and TUI again. Highly recommended for service and professionalism.