Anchor Bay Holidays
Information about Anchor Bay Holidays
Opening hours
Anchor Bay Holidays manages and provides quality holidays and property management services for owners on The Bay Filey Holiday Village. We offer telephone and web booking with 24/7 support for all guests and owners. We have access to a wide support network and can provide quality support and services as well as housekeeping and cleaning services.
Our comment from TraTraTravel UK about Anchor Bay Holidays:
Welcome to Anchor Bay Holidays, your premier destination for memorable stays at The Bay in Filey. With a collection of impeccable properties, our guests often rave about stunning houses and perfect locations, providing everything you need for a relaxing holiday. Here are some highlights:
- Properties are consistently described as spotless and well-equipped.
- Relaxing spaces designed for families and large groups, ideal for making cherished memories.
- Exceptional communication and assistance from our dedicated team, ensuring smooth booking processes and support throughout your stay.
- Just a short stroll to the beach, local cafes, and shops, offering convenience and enjoyment in a tranquil setting.
Your experiences and comfort are our top priority. While we strive for perfection, some guests have noted minor issues such as cleaning oversights or maintenance adjustments, which we continually address to enhance our service. We appreciate feedback and are dedicated to improving your holiday experience.
Come and discover why so many choose Anchor Bay Holidays for their getaway. We look forward to welcoming you soon!
Anchor Bay Holidays: Reviews
Fantastic experience: Stayed at bay many many times , without a doubt the ocean cove best house on here and now the ONLY one I would ever go to, bathrooms amazing and very light and spacious
Thank you for your lovely review - it means a lot and we look forward to welcoming you again soon!
Fantastic experience: Stunning house fab location.Everything you could possibly need for a relaxing wonderful stay. The house was spotless and spacious. Local pub cafe and shop a few minutes walk. Such a massive bonus when you are so near the beach
Thank you for your lovely review - We are delighted you had a great holiday and look forward to welcoming you back soon!
Fantastic experience: Lovely location , helpful host. Liked the planning
Thank you for your lovely review - look forward to hosting you again soon!
Positive experience: Great little place with plenty of room. A couple of niggles I wish I was aware off :- - TV reception was non existent and smart hub on tv wanted a Samsung Account details to log in. Wasn’t sure about that but we took a firestick and downloaded a few tv apps so was ok to chill out on an evening with that. - Heating for the upstairs landing and bedrooms was turned off - November! If I had brought some pliers with me I might have been able to turn it on. - One of the towels provided was stained. These were minor issues for us and I would definitely recommend and once aware of tv and heating you can plan ahead for next time (just in case).
Hi
Sorry to hear of the issues - we provided you with the login and password for he tv in the guidebook - and if you had asked we would have come and sorted it for you.
We’ve been and checked - the heating wasn’t off - all you needed to do was turn the radiator valves to 5 - you had them on * which is frost - again details in the guidebook
Please do ask us if you stay with us again we have staff on site 24/7 and would willingly have sorted these issues within 2 minutes of being reported
Positive experience: Good communication above what was needed but helpful. We arrived 45 mins early and with change of clocks went in not realizing it had not been cleaned. So left it and came back for the 4pm. Looked perfect and cleaned. However on closer inspection some things I would have expected . No mattress protectors on children’s beds noticed as half on bed sheet at corners. Had a hunt round and found protectors under beds. So had to strip the bunk and the single to put these on, which was not what I wanted to do on arrival. The boiler for water seems to run constantly on which means you will lay in bed listening to it. Then kids couldn’t do anything with TVs upstairs lacking batteries or instructions. Then the hive controller turned off….batteries!!!! again. Had to call for some to be dropped in via anchor app and to be fair came promptly and were very politely late on an evening. We love the area, and the site which we have stayed on many times. So we had good holiday vibes despite the lowered expectation on arrival with the beds. Oh and the toilet lock fell out on door. Shame there wasn’t more attention to detail with the quick clean and bed prep. The mattresses were stained and could do with replacing as the top bunk was lumpy. Not sure we would stay in the same cottage again. I can see The Filey House previous review not happy with standards so that is a not so great review again for same property. Yes could have complained whilst there but who wants to do that on your hols. It’s just a standard on mattress protectors with number of guests coming and going surely.
Sorry to hear of the issues - as you know we had staff on site 24/7 and would have dropped off new batteries for the remotes as well as new mattress protectors and we would have fitted these to save you a job - as our numerous other reviews say we always attend if on the rare occasions we make a mistake - we would love to welcome you back to another property and we are making sure as you rightly say they all have mattress protectors - the cleaners did remove these and forgot as a once off to replace these.
Positive experience: Dragonfly cottage was perfect for our group and The Bay at Filey is ideal for families and couples alike!
Thank you for your lovely review - look
Forward to hosting you again soon!
Fantastic experience: Perfect, lovely and clean with everything we needed , very comfortable and would certainly think of using this company in future Easy to book easy check in Thank you
Thank you for your lovely review - look
Forward to hosting you again soon!
Fantastic experience: I came across Anchor Bay Holidays on Facebook and found a break at The Bay, Filey - where I had been before - lovely place. I booked for 4 nights in November - really good price. A few weeks later, I had to either change or cancel the booking, for a medical reason. I contacted ABH and Anthony couldn't have been more helpful or nice. We agreed to move the date back one week and he sorted out the admin, including changing the cancellation insurance, without any hassle. What great service! Just got back from a really nice few days, in spite of the winter storm. Won't hesitate to contact ABH next time
Thank you for your lovely review - we are so pleased we could sort you out and move dates and look
Forward to hosting you again soon!
Fantastic experience: We had a fantastic time. The very best location and house for rest bite. Everything is catered for a perfect stay.
Thank you for your lovely review - look
Forward to hosting you again soon!
Fantastic experience: Easter Break at bliss on the bay our 2nd stay the apartment is very clean and well equipped it's like being home from home every thing you need for a comfortable and enjoyable stay we love it
Thank you so much for your lovely review of bliss on the bay - we look forward to hosting you again soon!
Fantastic experience: We always enjoy our holidays at The Bay This time we stayed at a Beach house and whilst it was very comfortable we found that it wasn’t as clean as other properties we have stayed in and some consumables were insufficient We always bring basics however we didn’t expect to have to buy toilet paper , hand wash and kitchen roll Other than it was fine
Thank you for your lovely review - look forward to hosting you again soon!
Fantastic experience: Well we've been twice to the gorgeous Wren Cottage this year what can we say? We love it, we love The Bay, it's perfect for a quiet family Holiday., even our little dog loved it. Everything you need is in the cottage, it's spotlessly clean, DVDs, books and board games are all there for the family, beds are comfortable, although the bunk bed is a little wobbly, but thats a small gripe, we really can hardly fault it. We also can't fault Anthony at ABH, he responds so fast to any problems, issues are sorted quickly and efficiently. I wouldn't hesitate to book through ABH again, fabulous service. Excellent !!!
Thank you so much for your
Lovely review - we can’t wait to welcome you back to The Bay and Wren Cottage!
Fantastic experience: Had a fantastic 4 nights at Britannia House with family and grandchildren. Everything we needed was there. Loved the downstairs open plan layout perfect for cooking while the children played. The location was very convenient just a stroll to the pool, gym, arcade, pub and shop. The beach was also a short walk which we did several times. We would definitely recommend for families, large groups wanting facilities on the doorstep and a home from home.
Thank you for your lovely review of the amazing Britannia House - so
Pleased you had a good holiday and
Look
Forward to
Welcoming you back soon!
Fantastic experience: We couldn’t have asked for more! After looking for a half term break abroad or in this country we came across Len’s Lookout. We arrived to an absolutely stunning house to spend some well deserved quality family time and got that and more. The location of the house is incredible with beautiful sea views and a short walk to a beautiful, vast beach. The house was clean, beautifully decorated and very homely with a stunning master bedroom. Our trip was priceless and we will definitely be returning! We were a little surprised on arrival that the house was surrounded with scaffolding but that was taken down after a few days. We would have also loved to further enjoy the stunning sunrises on the balcony but unfortunately the upstairs bifold would not open. However, neither of these things spoiled our trip or staying in this lovely house! Thank you for letting us stay!
Hello - than k you for your lovely review - we are delighted you had a great stay and look forward to hosting you again soon. Apologies about the scaffold - we did let you know that this had been put up by the village owners (its now down) and the bifold - the locksmiths have been and rectified.
Thanks again
Fantastic experience: Property exactly as described. We had a lovely last minute break at the Bay, Filey. Correspondence with Anchor Bay Holidays was great. Emails kept us fully informed of access and departure times as well as codes for entry to the property and directions to the Bay. Would definitely recommend.
Thank you for your lovely review - we are delighted you had a great holiday and look forward to welcoming you back soon!
Fantastic experience: A really nice apartment. Had everything i needed.
Thank you for your lovely review - we are delighted you had a great holiday and look forward to welcoming you back soon!
Fantastic experience: Superb little holiday let. Spotless and very comfortable would definitely stay again. Highly recommend!
Thank you for your lovely review - we are delighted you had a great holiday and look forward to welcoming you back soon!
Fantastic experience: What can I say, we had a wonderful stay! After booking an apartment that became unavailable Anchor Bay Holidays were absolutely great at getting me switched to another flat which was just great! Couldn’t ask for anymore really. Everything we needed and more …. TV that I am already missing! Just love The Bay, Filey! Can’t wait to return!
Thank you for your lovely review - we are delighted you had a great holiday and look forward to welcoming you back soon to the giant TV!
Positive experience: This apartment lived up to our expectations it was clean and tidy and everything was nice,we couldn't really fault it at all,apart from there was no TV in the bedroom. Fridge,cooker,microwave, kettle, coffee maker,nice heating,never used the dishwasher or the washing machine. It was slightly larger than our last visit accommodation but still nice and well set out.We will go back again ASAP Thank you to the owners.
We apologise for the lack of TV in the bedroom in this property - it is advertised as such and we are disappointed you dropped a star for this. We are delighted you had a great holiday and look forward to welcoming you back soon!
Fantastic experience: Our family had a wonderful stay at East Bay Cottage. The house was immaculately clean and tidy and a real home from home. Everything was there that we would have needed. Lovely walk to the beach and along into Filey. We drank in the John Paul Jones a couple of times, which was pleasant. We celebrated my Birthday on our weekend stay, which was lovely to have all my family accommodated. Thank you Anchor Bay Holidays.
Thank you for your lovely review - we are delighted you had a great holiday and look forward to welcoming you back soon!
Fantastic experience: Very clean and comfortable Very well equipped Short walk to beach Highly recommend
Thanks for your lovely review - look forward to hosting you again soon!
Fantastic experience: Lovely house, very homely and equipped for everything we needed. Stayed in several properties at The Bay but this one stands out.
Thank you so much for your review and showing how our properties really do stand out - we look forward to hosting you again soon!
Positive experience: Great location and loads of information prior to visit.. However property was a bit of a let down. Arrived to dining room floor covered in food debris, pots and pans still had food on them, TV only works through apps as signal breaks up. Bed was too soft and uncomfortable. Bedding clean but ripped. Huge cobwebs everywhere. Toilet was dirty. Just lacks a bit of TLC which was acknowledged by response saying it was getting a freshen up. Note to all you MUST report issues as you’ll not really get anywhere after you’ve left. Also my digital guidebook stipulated times we were allowed to contact for help (not 24 hours) We left a day early - our choice not looking for any refund. Maybe some people happy with bed and TV through apps but just being honest how we felt about the property. We’ve stayed in three other properties in this site before and they were all fabulous
Thank you for your review. We are disappointed that you have made the comments as you can see from our other reviews this is not indicative of our usual standards and was in part due to yourself not following our instructions to report issues. Whilst we accept every stay should be perfect we are human and unless we know about things we cannot correct them when guests choose to raise these after checkout. We do need to point out that we provided a full and working TV - due tot he coastal conditions the aerial was not working so we provided a full digital TV signal via the apps - you could watch ALL the channels during your stay live and on catch up. We do ask that ALL issues are reported during your stay - we have staff on site 24/7 and would have been able to sort your minor issues within 5 minutes but you chose to report them after your stay we believe in the hope of you claiming money back. The pan was replaced immediately after your stay and was caused by your egg cooking. You also benefited from our amazing low prices and 4 nights for 3 deal so we are sorry you left a day early but you effectively left after the check out time so you made full use of the free extra night. The bed is personal preference and we have not had any issues before. I should also point out that the property you stayed in was "The Filey House" and the issues you claim are not indicative of our other properties. Please do report any and all issues during your stay as we cannot recompense or address issues after you leave.
Fantastic experience: Spotlessly clean and fresh everything new and up to date close to amenities enjoyed the holiday very much will book again
Thank you for your lovely review and we look forward to hosting you again soon.
Fantastic experience: We have visited the Bay a few times now, and have always enjoyed our stay. We use the facilities and the food in the pub is lovely. A nice swim and sauna, and a leisurely walk or bike ride into Filey . We can recommend it and we'll be coming again soon.
Thank you so much - look forward to hosting you again soon!
Fantastic experience: Had a lovely 5 day break, beautiful views from balcony and lodge was spotless. We will defiantly be booking again.
Thank you for your lovely review of our stunning seafront property - we look forward to hosting you again soon!
Fantastic experience: Lovely house 3rd time we have been the grand kids love it there.This time we went house was spotless except for one thing the dish washer was still loaded with dirty pots? The last people in didn't turn dish washer on or the dish washer wasn't working ? We washed by hand
Thank you for your lovely review - so pleased you had a lovely holiday and look forward to welcoming you back soon!
Fantastic experience: We really enjoyed our stay at Baywatch. The property is clean and vey comfortable. We are intending to book it again.
Thank you for your lovely review of the amazing Baywatch! We can’t wait to welcome you back soon!
Negative experience: We stayed in this property last year and it was perfect so we rebooked so disappointed in 2 of the bedrooms the mattresses were terrible lumpy spring had gone no recliner’s they were broken dirty and tied bedding all discoloured windows filthy it’s such a shame because it a lovely property won’t book again
Thank you for your lovely review - we love the property and are so glad you did too!
Fantastic experience: Lovely property, furniture & fittings are excellent quality & the property had everything we needed & more. We had 4 nights here & couldn’t fault anything. It was so quiet & being able to park outside of the property was a bonus! Will return,
Thank you for your lovely review - we are delighted you had a great holiday and look forward to hosting you again soon!
Positive experience: This was a lovely first floor apartment. The bedroom was roomy and the bed was super comfortable. There were a few things that were disappointing , there was no instructions for the washer/dryer and although we used the washing machine we had to hang all the clothes on radiators which blocked heat in apartment especially when it was minus 6 and you couldn't turn heating past 22 or you could lose your bond of £150. There were lots of rules about using the apartment and you were asked to clean everything including washing bench tops down. There were lots of bulbs out in the main lamp. Cobwebs in the bathroom fan and dirty clothes in the wardrobe. The most annoying thing was the 2 chairs in the sitting room had tears in and the rules said nothing to worry about. It made the place look scruffy and not looked after properly. Seats were very uncomfortable. There was also chewing gum on one of the eating bowls, which I tried to clean. Main rug was dirty.
Hi Karen
Thanks for taking the time to do a review and for your comments about the bed (new mattress just before you arrived)
I apologise about the lack of instructions for the washer - if you had called me I would have got a copy to you - we were unaware of the issues you had as the previous guest has got rid of them. In addition, we actually say to not go past 23 degrees which is really warm and too hot according to most guests. We do not ask you to clean everything - we only ask you to strip the beds to help the cleaners - I have double checked that and nowhere does it say you are to clean - you pay for a clean so we do that.
The chairs - the new sofa(s) are on order and will be in place very soon.
Best wishes and thanks again
Fantastic experience: Stay at bay watch was magnificent, from first point of enquiry too arrival and check out was so professional via Anthony and the team ! Keep up the fantastic work team it’s so nice too have found such a professional and dedicated team , and amazing property , lan and Sharon
Thank you for your lovely review and we can’t wait to welcome you back soon!
Fantastic experience: We stayed at Casa Crusoe, for 5 days, The apartment was spotless, access to WiFi, perfect location, min walk to pub Would stay again, everything provided,
Thank you for your lovely review of Casa Crusoe - we can’t wait to welcome you back soon!
Fantastic experience: We have had a wonderful stay here. The house has everything needed for comfortable sleeping and waking. There are good walks for all ages and very safe environment. We would definitely come again.
Thank you for your lovely review - we are delighted you had a lovely holiday and look forward to hosting you again!
Fantastic experience: This "cottage" The Sandcastle is just perfect for couples or small families, close to all amenities and easy access to the beach.We have used ABH 3 time s and they are a first class organisation.
Thank you so much for your lovely review - we can’t wait to welcome you back for a fourth and more time!
Fantastic experience: We loved TyNy House at The Bay. Just a 5 minute walk to the beach with the dogs. The house had everything we needed for a relaxed and comfortable stay. Bed and bedding comfortable and plenty of room for us (2 adults and 2 dogs). Couldn’t fault it. The only suggestion I could give is a safety gate for the bottom of the stairs to stop the four paws attempting to go upstairs as we left them in the hallway overnight (there was a safety gate but we couldn’t get it to fit the stairs so we had to prop it up - it worked fine for our dogs but wouldn’t stop them if they really wanted to go up). Thanks for a great visit we wouldn’t hesitate in booking again.
Thank you for your lovely review - we are delighted you had a great holiday and look forward to welcoming you again soon!
Fantastic experience: Fab stay at Azure Beach House at the Bay. Lovely place to stay. Perfect location for the beach and day trips. Would recommend.
Thank you for your lovely review - we are delighted you had a lovely holiday and look forward to welcoming you back soon
Fantastic experience: My family have really enjoyed our week at The Bay in The Tidal Shack. It was nicely presented and spacious and near to the ameneties. Ther area has a village atmosphere and we will certainly come again.
Thank you so much - we look forward to
Welcoming you back soon
Fantastic experience: Short stay at Bay Breeze August 2025. Very good location for easy beach access and lovely walks. The accommodation was very clean, well equipped and comfortable. Great communication from Anthony made for a smooth check in and enjoyable stay. Thank you.
Thank you for your lovely review - we look forward to hosting you again soon!
Fantastic experience: Great and easy company to deal with, keeps you informed all the way along the process, regular information sent even while on holiday. The range of properties they have available is only ever increasing to suit everyone's needs.
Thank you for your lovely review - look forward to welcoming you back soon!
Fantastic experience: Arthurs Retreat was a clean,modern,fully re-furbished cottage and was not short of any item required.The furnishings and kitchen equipment was of a high standard.A very pleasant stay.
Thank you for your lovely review of Arthur’s retreat - we are delighted you had a good holiday and look forward to welcoming you back
Fantastic experience: Very peaceful and well equipped lodge with table and chairs on the patio. Very clean with good facilities.
Thank you for your lovely review - look forward to hosting you again soon!
Fantastic experience: Everything went as expected and we had a good time. It was a nice surprise to find that the beds in the second bedroom had been separated and all credit should be given to the housekeeping staff.
Thank you for your lovely review - we are pleased you had a good holiday and look forward to welcoming you back soon!
Fantastic experience: ABHolidays always so helpful - always great properties - we will definitely be back. Thanks so much to everyone.
Thank you so much - we are delighted you had a great break and look forward to welcoming you home soon!
Fantastic experience: Another fantastic stay at The Bay in Snowdrop Cottage. Can’t fault this place and will be back !!
Thank you for your lovely review - we look forward to hosting you again soon
Fantastic experience: When we arrived there was a slight issue with something however it was dealt with in a very professional manner and quickly after that our stay was wonderful and would definitely go back there again
We are delighted you had a great holiday and we could help you and look forward to hosting you again soon
Fantastic experience: Paddy's corner was a great place to stay at the Bay Filey. My family enjoyed my 60th birthday celebrations there. The house was beautifully decorated, very comfy and ideally equipped. It's location near to all the facilities was great. Just a short walk to the beach. I will definitely consider returning and will recommend it to my family and friends. Very pleased with my choice of stay.
Thank you so much for your review of Paddys corner - we love the house and look forward to hosting you again
Fantastic experience: We’ve just returned from a wonderful short break at The Bay in Filey and had such a great time. We stayed in Pebble Cottage, which was spotlessly clean, beautifully presented, and had everything we needed for a comfortable and relaxing stay. It’s clear the owners have put a lot of thought and care into creating a welcoming holiday home and it really made our break extra special. We’ll definitely be returning and would happily recommend Anchor Bay Holidays.
Thank you for your lovely review of pebble and ABH - look forward to hosting you again soon!
Positive experience: We had a fantastic stay at Wren Cottage. It was just the right size for our family of five. Lovely quiet location. Very clean and nicely decorated. Will definitely stay again.
Thank you for your lovely review - delighted you enjoyed Wren cottage and look forward to welcoming you again soon
Fantastic experience: Another lovely stay. Was clean. Comfy beds and plenty of space. Thanks.
Thank you and look forward to hosting you again!
Positive experience: A very nice house but starting to look tired
Thank you for your review. We are sad you didn’t follow our notes and let us know about the issues whilst in the property - as you can see from our reviews we have 24/7 help and would have come and sorted all the issues within minutes if you reporting them.
We note the that one door handle out of all the ones in the house is the only one loose and that’s on a bathroom door - you didn’t report that you had broken it and we would have come and fixed that for you
we will get the carpets clean - the stains were not there prior to your arrival that you photographed and it is a shame that you blame us for yourself causing the stains
If you stay with us again please let us know at the time rather than when you get home so we can help you.
Fantastic experience: A welcome stay with families of different ages. The cottage was adequate and well layed out, there was adequate cutlery, crockery and pans in kitchen. Sofas and bed’s comfortable. The gym was good just a shame it didn’t open earlier! We would come back again
Thank you for your lovely review - we are delighted you had a lovely holiday and look forward to welcoming you again soon!
Positive experience: A lovely well equipped holiday home unfortunately let down by maintenance team and houskeeping ie dirty bedding Silly little problems which meant people in our let three times in the week
Hi Mary - thanks for the feedback. Sorry to hear you knocked a star off for the minor issues you encountered. We very rarely get things wrong and human nature meant on this occasion sadly we did. We were pleased we were able to attend to all the minor issues you reported and these were all fixed within 24 hours and in some cases within an hour.
Fantastic experience: We stayed at The Bay in Shell Cottage. The cottage itself was wonderful with everything a family would need. It was clean, nicely decorated and very cosy and comfy. The use of the pool was great for my children and we enjoyed walking through the meadows at the back of the cottages and to this beach. It’s a great location for visits into Filey, Scarborough, Flamborough and Bridlington. We are sad to be leaving such a lovely holiday where great memories have been made but would definitely return.
Thank you for your lovely review of shell cottage - we look forward to welcoming you again soon!
Positive experience: The flat itself was clean and tidy except for some mens underwear and other bits in the bedside cabinet which was a shock to find, in the bathroom the bath taps had the wrong symbols on them that could be very dangerous The person who was letting the property was very abrupt when we couldn't find the flat we asked if he would come and help us, he made out that we were thick but we just couldn't find it. He did show up eventually but we had a little girl who was getting tired
Hi Robert
Our 5* reviews show we are very responsive and always help. I should point out the following.
You had been sent detailed directions 4 times before you set off.
You checked in four hours early and demanded we came to show you the flat - 4 hours early!
When I asked if you had followed the directions you said “I couldn’t be bothered and just put the postcode in”
After sending you five messages which you ignored (after you first called me) and a personalised map with colour coded directions you still couldn’t be bothered to even meet me at the flat or follow the directions.
I have let that property for over three years with hundreds of guests using the directions with 100% success
If we hadn’t sent you the directions on multiple occasions and had taken the time to read the instructions you would be right to complain. However you demanded and called me many times over many hours and actually got into the flat on time at the check in time with us meeting you there to help with the directions which you admitted you hadn’t followed and hadn’t bothered to read.
If you book properties in the future please do take the time to read the instructions hosts spend lots of time putting together and please arrive at the stated time without demanding early check in when you hadn’t bothered to read the instructions!
Fantastic experience: Had a great 5day stay at Ransdale cottage .the cottage was fantastic could not fault it had everything we needed the bedrooms were very spacious and king size comfortable beds the 2 bathrooms with large walk in showers the kitchen and living area had everything need would not hesitate to recommend it.give it a go you will love it location was great for the beach and town centre and bus stop on the door step if you want to travel further
Thank you so much for your amazing review of Ransdale Cottage - it means the world to us. Look forward to hosting you again soon!
Fantastic experience: We travelled from Scotland for a 5 day stay for a family of 4 adults and 5 grandchildren (all under age of 14). Grounds are well maintained and a pleasure to walk around. We stayed in Echo beach a great size property overlooking a park which was excellent for children ti be safe under eyes of adults from garden. House is spacious and well appointed with all your needs. A top 1 priority for us cleanliness and we were happy the property was clean. We had a little welcome pack with few tea bags, sponge for dishes, dishwasher tablet, coffee with salt etc. My daughters arranged a delivery of food shopping an hour after check in. Good showers and good quality towels. From previous reviews owners have taken onboard and delivered for example: dust pan and brush, bins for toiletries in bathrooms. It’s good when guests recommendations are addressed (within reason)! We had washing detergent and had our clothes dried on two driers outside in lovely weather. Very handy. All slept comfortably. Two air fryers (make sure you close the drawer properly to start). I thought initially it wasn’t working, it is. Weather was so nice we went lovely walk to beach Echo Beach is ideally located for access to beach, pool, bar, shop and leisure facilities. My daughter used EV charger just a ten minute walk. We visited North Scarborough Water Park a real treat and booked laser gun target in Primrose Valley (2 minutes by car). Filey town we had fish teas and walk along promenade but at 7pm all was closed. We used dishwasher to return dishes and crockery as we had found them. Brushed up floors. Left all towels and tea towels in bundle for cleaning staff. We appreciated the house (a home from home) therefore to leave as you found is only respectful. We left some cleaning cloths we bought ice poles for next family and bin bag always handy for new arrivals. We would definitely return to Echo beach house. Owners look after their guests for a great staycation
Thank you for your lovely review of echo beach. We look forward to hosting you again in this lovely property!
Fantastic experience: Great company to deal with. Booking a property was straightforward and I was kept informed of any relevant information to do with the booking/property via text message and email before, during and after my holiday. Would certainly use them again.
Thank you so much for your lovely review - we look forward to hosting you again soon!
Fantastic experience: Booked a property at The Bay Filey with Anchor Bay Holidays. Lots of information sent felt like we were kept well informed. Online guide book a little bit difficult to follow at times with links. Good company would recommend and I would use again
Thank you for your lovely review - we are in the process of simplifying the guidebook including using what 3 words for directions!
Thanks again for the feedback and look forward to hosting you again
Positive experience: Hi we stayed at Monty's Maison for 4 four night. The Cottage was lovely, clean and well equipped. The only minor fault we found it was lacking a vacuum cleaner. With days on the beach there is a lot of sand a vacuum would make cleaning up a lot simpler. Overall though we had a great time and would definitely return.
Hi
Thanks for your review. We have vacuum cleaners we would have brought one to you willingly had you let us know - the original one is being repaired - if you stay with us again please do ask for anything that is missing to enable us to give you a five star holiday (sorry you missed a star for a missing vac)
Fantastic experience: We stayed in seascape apartment which was excellent everything you wanted was there in ideal position for everything on site lovely walk into Hunmanby along the beach my little dog loved it Anthony is so helpful any problems immediately sorted would definitely us the apartment again thanks.
Thank you for your lovely review - we look forward to welcoming you again soon
Fantastic experience: Had afantasticstay
Thank you for your lovely review and we look forward to welcoming you again soon
Fantastic experience: My stay there was great. Would recommend May Cottage to my friends and family
Thank you for your lovely review of May's Cottage- we look forward to hosting you again soon!
Fantastic experience: Beautifully quiet location but within easy reach of the cliffs and coastline. Cottage had everything we needed and David was very friendly and helpful. We will definitely be back.
Thank you for your lovely review - we look forward to hosting you again soon!
Fantastic experience: Stayed at Lens Lookout last week...one word Superb!! Fantastic house, everything you need, very comfy, beautiful view .10 out of 10!!!!
Thank you for your lovely review of Lens Lookout - it’s a fabulous new property and we look forward to Welcoming you back soon!
Positive experience: We had a lovely stay at the Bay. thank you!.
Thank you for your review and we look forward to hosting you again soon!
Fantastic experience: Lovley stay at Paddy's corner, would love to return next year.
Thank you for your lovely review - we look forward to hosting you again soon.
Negative experience: Sunrise view was okay but not worth the cost. Looks tranquil from the pictures but every Tom, Dick and Harry walk past the patio. Downstairs shower even a cat couldn't swing a mouse in it. Cleanliness was something lacking with items from previous guests left under chairs and sofas. Master bedroom is spacious but the elephant sleeping in the bed left an indentation in the mattress. Furniture is old and tired. Anthony was very welcoming and helpful when booking the holiday however 3 days later accused us of taking the leisure pass. It was and probably still is, on the coat hook where we found it. Thankfully we had good weather and put a shining light on the holiday.
Hi Chris
We are sorry you were disappointed in the holiday cottage - this is the first of hundreds of reviews that have mentioned this. In answer to your specific points:
The Bay is OPEN PLAN - this adds to its uniqueness and family appeal so with an end property you may get some people walking past just like at home?
The property is 1700 square foot and huge - the shower has never gained complaints before as these are standard adult showers and this could be linked to your comment about the mattress?
The items left under the sofa - apologies - we would have sent the cleaner round to pick them up.
Mattress - we are sorry this didnt cope with your body type - we do have some spares and would have dropped you a new stronger one off if you had asked
The leisure pass - when you left as I explained in my message to you - you had dropped the card behind the cupboard in the hallway - this meant that the old lady and her grandkids following you in didnt have the card and couldn't use the pool. We went and found it for you / her behind the cupboard and then she could swim.
Fantastic experience: I cannot commend the communication and customer service from Anchor Bay, first class 100%. Every little bit of detail in their emails helps you plan your stay. The accommodation at Admirals Cottage was absolutely spot on just what we exoected. One little technical fault with a light fitting was rectified within the hour! We will be using ABH again and can't recommend that enough!
Thank you so much for your lovely review and kind words about our service - we are so glad you had a lovely holiday and look forward to welcoming you again soon!
Fantastic experience: What a love place to stay! We stayed at meadowside appt. First floor. It's small clean and cozy. We stayed at this appt in May and liked it so booked it again. There's everything you need in there to make sure your stay is enjoyable. A lovely walk in the meadow. The walk to the beach is further but great views of the sea with seats to rest and enjoy. The beach is vast and clean you can walk on way into filey or the other way towards Bempton. A lovely stay.
Thank you for your lovely review - we are looking forward to hosting you again soon!
Fantastic experience: Loved the apartment. Everything was very clean and great for a short break. Good location. Close to many seaside resorts. Would definitely recommend this apartment.
Thank you for your amazing review! Look forward to hosting you again!
Fantastic experience: Wonderful property which is spacious for a large group , the Location is in walking distance to the beach and has a large area at the back of the property and great facilities.
Thank you for your amazing review! Look forward to hosting you again!
Fantastic experience: Lovely. Comfortable and spacious. Plenty of kitchen items. Large beds and very clean.
Thank you for your amazing review! Look forward to hosting you again soon
Positive experience: Great accommodation for a short stay. Not many places to eat around, especially if you've arrived quite late.
Thank you for your lovely review - we look forward to hosting you again soon. (Next time you come we do have a guidebook with lots of places to eat listed)
Fantastic experience: We rented Ace Grace Place. We'll placed on the development, clean and well maintained. Would recommend.
Thank you so much for your review of Ace Grace Place - we are delighted you had a good holiday and look forward to welcoming you back soon.
Fantastic experience: Stayed at Gingerbread cottage, Great little 2 bedroom cottage, spotless and everything you need,highly recommended
Thank you for your lovely review of our Gingerbread cottage. So glad you had a lovely holiday and look forward to welcoming you back soon!
Fantastic experience: Another brilliant stay at The Bay, Filey in The Lighthouse arranged through Anchor Bay Holidays. Excellent service from all of the team, with regular emails and text messages with all of the information that we needed for our stay. Will definitely be booking with them again.
Thank you so much for your amazing review of the lighthouse!
We look forward to hosting you again Gillian
Fantastic experience: We had a great time at The Bay for 2 nights at the end of halfterm. The apartment was well appointed, well equipped and very clean. The location is fantastic any we spent a lot of time on the beach as the weather was good. Our only slight criticism is that there was only the pub open for eating and drinking and was therefore very busy. The staff were very good though. It would be nice to have had a different choice of eatery but it appeared the other restaurant was closed.
Thank you for your lovely review - we are delighted you had a lovely holiday and look forward to welcoming you back soon!
Positive experience: Excellent , very efficient ,well organised professional and friendly service. Would definitely recommend anchor bay holidays. We will be returning.
Thank you for your lovely review - we look forward to hosting you again soon!
Fantastic experience: Lovely house with a great layout and everything that we needed for an enlarged family weekend. Only complaint, the kitchen / diner/ lounge is so large that my legs ache walking from one end to the other !
Thank you for your lovely review and sorry about the distance walked :) We are so pleased you had a good holiday and look forward to welcoming you back soon!
Fantastic experience: Everything was perfect. Regular emails keeping us informed about the site and the lodge. The site itself is superb. Near to Filey,the beach etc. The lodge itself was outstanding. Everything we needed inside. Situated overlooking a small lake.
Thank you for your amazing review! We look forward to hosting you again and are glad you had a lovely break.
Fantastic experience: We've visited many self catering premises over the years, but the moment we walked into Cosy Retreat, we knew it was special. Many self catering owners use cheap or good-enough furniture and textiles, but ABH had the best throughout. Beautiful and tasteful. We contacted Anthony regarding an issue, ( not the owner's fault) and he responded promptly and sorted it out. We hope to try one of the other premises before the end of the summer. I would highly recommend ABHolidays
Thank you so much for your lovely review - we are so glad you had a great stay at cosy retreat and look forward to hosting you again soon
Fantastic experience: Fantastic weekend away with family in a beautiful house. Great timely communication throughout from Anthony at Anchor Bay holidays. Couldn’t fault anything. Many thanks, we will most certainly be returning.
Thank you for your lovely review - we are delighted you had a great holiday and look forward to hosting you again soon!
Fantastic experience: This is the second time we have stayed at Seascape. Both times have been superb. The apartment is well equipped and comfortable. It is convenient for both the beach and Filey. We will definitely be staying again.
So glad you enjoyed seascape and look forward to welcoming you back for a third and more!
Fantastic experience: Great cottage, everything you would need for a stress free holiday. Well equipped, spacious home from home. The pass for the pool/gym is an added bonus. Communications very good from Anchor Bay Holidays. Hopefully we will be back.
Thank you for your lovely review! We are so pleased you had a great holiday and look forward to welcoming you again soon!
Fantastic experience: This is the second time we've stayed at Blue Anchor House using Anchor Bay holidays. We had a great time. The welcome pack, amenities, service, leisure pass, 4 nights for the price of 3, were all a real bonus for us. We love it here and will definitely be returning. We had minor issues each time and they were dealt with immediately. They even gave us a later check out as we had my elderly parents with us. Thanks so much to Anthony & team for such great service and for contributing to a great holiday.
Hi
Thank you again for you lovely review - so glad we could help with the issues and the later checkout.
Look forward to welcoming you back soon!
Fantastic experience: Exceptionally good service in providing information about the holiday house we had booked in advance of our stay and as we were due to leave.
Thank you for your lovely review - we pride ourselves on our communications and are grateful for your comments. Look forward to hosting you again soon!
Fantastic experience: Great place in a great location at the bay, house was very clean and very nice and comfortable, even the extra touches as in echo dot, dog loved everybody of the holiday
Thank you so much for your amazing review - glad you enjoyed it and the dog loved it too! Look forward to seeing you again soon!
Fantastic experience: Just back from our 4th booking with Anchor Bay. As always the price was reasonable and the dates flexible (I love that there isn’t a set check-in day!! It’s so much better for squeezing little getaways in), and the service and communication flawless from start to finish. Highly recommended.
Thank you so much for your lovely review. Look forward to the 5th and 6th! Thanks again
Fantastic experience: Great holiday with Anchor Bay Holidays Filey at Low lake Lodge (again!) . Anthony and his team are always so helpful and friendly and the lodge is always so clean It’s in such a great position with enclosed decking so my little dog Arthur can have a bit of safe outside space. Lots of space to make it a second home - Beach always so clean and dog friendly. We always seem to get mainly good weather - Think we have been 6 times now (5 at low lake And once at one of the houses with the glass balconies- which I love but the lake view is stunning . Really is a home from home and very relaxing. Wish I could spend more time there - be back soon !!
Thanks so much Gina - we love that you and Arthur loved your stay! Look forward to welcoming you back very soon!
Fantastic experience: Perfect location, just a stones throw from the beach, park and facilities. The house was ideal for 10 of us, plenty big enough. We had the best week making lots of family memories.
Thank you for your lovely review. We are so pleased you had a lovely time and look forward to welcoming you back soon.
Positive experience: Really enjoyed our stay at the Puffin Lodge. Everything there to make our own meals. So close to the beach and boys loved the in door swimming pool. Was too busy in the pool for the days we were there for me to go in for a swim with them though. But boys enjoyed thrashing around! Kids enjoyed the arcade and we enjoyed being in the whole area. Bonus it was good weather weekend!
Thank you for your review of puffin lodge. Glad you liked the lodge and everything it offered. Sorry the pool was busy but it was peak season and we don’t have any input into the pool.
Thanks again and look forward to hosting you again soon!
Fantastic experience: Wow what a beautiful place Admiral Cottage was. The place was spotless and provided us with everything we needed. The beds were so comfy. The owners replied quickly to any messages sent. Its a short walk to the fantastic pub, shop which was reasonably price and a arcade. We would highly recommed this, and will be sure be back. Thanks
Thank you so much for your amazing review - we are so glad you enjoyed your time at Admirals and look forward to welcoming you back soon!
Fantastic experience: Great place,just what we wanted for our celebration weekend. Shall definitely use you again. We'll done and thanks
Thank you Graham for your lovely review! We look forward to
Welcoming you back soon!
Positive experience: The property location was excellent. The decorations were good. The rooms were comfortable The heating was not effective in the bedrooms and bathrooms as the thermostat is at the top of the stairs. The views were great and the balcony would have been great had the weather been better. Being Dog friendly was helpful. There was plenty of crockery and cooking utensils. the site had plenty of facilities.
Hi Graham
Thank you for your review
The review you have left is a little misleading as the property has two thermostats as it is a two zone system and we do state this in the instructions. All you needed to do to heat the bedrooms and bathrooms is adjust the thermostat that was next to them?
Thanks again and look forward to hosting you again soon.
Fantastic experience: I stayed in Arthur’s Escape for 4 nights on 3 March 2025 and I had such an amazing stay. The apartment is so beautiful, very peaceful but near to the Bay’s facilities, very comfy bed, fabulous very large tv in the lounge, modern furniture and fittings. I would definitely recommend! I will be going again soon! ❤️
Thank you so much for your lovely review - so glad you had a great time and myself and the owners are delighted. Look forward to hosting you again soon!
Fantastic experience: The Puffin pad was absolutely immaculate, a beautifully presented one bedroomed apartment with everything we needed for our 5 night break. We will be booking again hopefully this year and would recommend this fabulous apartment. Ideally located too for a short stroll onto the beach or food and drinks in the local pub. Thank you for allowing us to hire your lovely apartment.
Thank you - that’s great and much appreciated. We look forward to hosting you again soon!
Fantastic experience: Such a fantastic place! Great location, great house and great service throughout. Thank you Anthony and team, we will definitely be back!!
Thank you so much for your lovely review! Look forward to welcoming you back soon!
Fantastic experience: Accommodation was as advertised on a tidy, and quiet (was term time) purpose built holiday village. Good amenities and the access to the beach perfect. Anthony answered queries quickly, ensuring personal and polite service. Would recommend and will be returning.
Thank you for your lovely review and
Comments. We look forward to
Welcoming you back soon!
Fantastic experience: Great accommodation in one of the best locations at the Bay Close to amenities and the beach path. The house was to a great standard and had a fantastic stay. My only point would be more Cuttery and plates as some have gone missing but only a minor point. Overall would stay here again!
Thank you for your lovely review - we are so pleased you had a good holiday and look forward to welcoming you back soon!
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