Alkhair Travel

246, 250 Romford Rd, E7 9HZ, London
246, 250 Romford Rd
E7 9HZ, London
+442034755769

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: (closed)

Alkhair Travel is a proud agency since last 2 decades. We are proudly serving Muslims in United Kingdom to visit Saudi Arabia for Umrah.

Our comment from TraTraTravel UK about Alkhair Travel:

Alkhair Travel is a renowned travel agency specializing in Umrah and Hajj packages, praised for its exceptional customer service and attention to detail. Many customers rave about the friendly and knowledgeable staff, particularly highlighting the assistance provided by agents such as Zeeshan, Amna, and Abbas. Travelers commend the smooth booking process, as well as the fantastic package options available, which often include well-located hotels near the Haram, ensuring easy access to holy sites.

Experience has shown that the agency is committed to making trips as stress-free as possible, with many clients noting the consistent communication and support provided throughout their journeys. Customers express gratitude for the agents who went above and beyond, helping with changes, and ensuring that every detail was taken care of from start to finish.

However, not all feedback has been positive, as a small number of clients reported issues regarding hotel bookings and communication challenges. A few experiences highlighted issues with accommodations upon arrival and inconsistent service, prompting warnings to ensure confirmations are double-checked before travel.

Despite some negative reviews, the overwhelming majority appreciate Alkhair Travel for their professional approach, reasonable pricing, and the dedication to customer satisfaction. This agency comes highly recommended for anyone considering an Umrah pilgrimage.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Alkhair Travel: Reviews

4.5/5 (197 Reviews)
jess 7 months ago

Fantastic experience: Amazing and friendly service. Great communication with us at all times! Definitely recommend to anyone looking to go to Umrah. Thank you so much for the help Zeeshan.

Ali Rehman 7 months ago

Fantastic experience: I recently booked an Umrah package for my family of six through Brother Zeeshan, and I have to say, it was an exceptional experience from start to finish. The package he provided was a splendid 5-star option, which made our journey all the more enjoyable. Both hotels in Makkah and Madinah were ideally located, just a short distance from the Haram, which allowed us to conveniently access the holy sites without any hassle. We spent a full fifteen days immersed in our spiritual journey, and I can confidently say that every moment was filled with positivity and good experiences. There was a minor hiccup regarding our stay in Madinah: the hotel reservation was made under two different reservation codes. However, this small issue did not significantly impact our overall experience, and it was swiftly resolved. Aside from that, everything was perfectly arranged, including our transfers, hotel accommodations, and flights. Each aspect of the trip was well thought out, making our pilgrimage smooth and enjoyable. I wholeheartedly recommend this company and Brother Zeeshan to anyone considering an Umrah trip. His attention to detail and dedication to ensuring a wonderful experience made all the difference for us, and I’m certain he will do the same for others.

Humaismai Huma 7 months ago

Fantastic experience: Good customer service with exceptional rates. Brother Abbas was really helpful, he went out of the way, answered all my questions and replied to my messages quickly. Really assured me with the whole process. Would highly recommend Alkhair Travel.

Crypto Pro 7 months ago

Fantastic experience: Amna was incredibly efficient, helpful, and pleasant to work with. She provided a variety of options and made sure I understood all my choices before finalizing anything. What impressed me the most was her dedication to ensuring my travel experience was as stress-free as possible.

Musarat Nazir 7 months ago

Fantastic experience: I have bookef via Alkhair and through brother Zeeshan second time. During my last trip, brother Zeeshan contacted me daily to ensure everything was going to plan. I did reach out to other agents, however Zeeshan's customer service, support, guidance and facilitate our needs outshined the rest of the agents.

Aneesah Anum Siddiqui 7 months ago

Fantastic experience: Umair was very kind and respectful during our inquiry. He truly went out of his way to accommodate for our many needs. May Allah bless him.

s b 7 months ago

Fantastic experience: Amna provided me with excellent travel advice, answered all my questions, and even helped me make adjustments when my plans changed. The level of customer service at Al Khair Travel is second to none, and Amna made sure everything went smoothly from start to finish!"

Miriam Cisse 7 months ago

Fantastic experience: One of the best Travel agency’s one stop for your Ummrah and hajj special thanks to Nîmra you are best and very efficient thanks again and again.

Hanadi 7 months ago

Fantastic experience: I had such a positive experience with the company and especially with Abbas. The quality of his service far exceeds expectations. He responds immediately to my inquiries and has been extremely patient with me. In the future, I will certainly book with this company and request Abbass' assistance specifically.

Yaseen Rahman 7 months ago

Fantastic experience: Excellent customer service by brother zeeshan. Brother zeeshan helped book a group booking. Everything went smoothly and as expected. Excellent assistance and highly recommended.

Adeela Rafi 7 months ago

Fantastic experience: Thanks Brother Abbas at AlKhair Travel for making mu Umrah visa Was very happy with the service provided. Hotel locations in Makkah I would highly recommend you to my family and friends to use AlKhair Travel for booking their Umrah Thanks once again for your 5 star service

F R 7 months ago

Negative experience: Worst company ever! Do not book your Umrah with them they are a company of scammers. We had spent nearly £15,000 for Umrah in December and they had left us without a hotel in Madinah for 3 days. My family members had to sleep in the mosque because they lied about booking our accommodation. They left us without any communication for days on end. Since returning I am still chasing them for compensation and they just keep lying and saying they will get back to me. DO NOT use this company

Sana Malik 8 months ago

Fantastic experience: I recently booked an Umrah package for my family through Al Khair Travel, and I couldn’t be more pleased with the service. Amna was absolutely fantastic—by far the best member of staff I dealt with. She was professional, friendly, and extremely helpful, making the entire booking process smooth and hassle-free. What truly stood out was the exceptional communication throughout our trip. Amna kept us regularly updated via WhatsApp. We were given clear details about our drivers and their contact numbers, ensuring everything ran seamlessly. From start to finish, the entire process was easy and well-organized, giving us complete peace of mind. I highly recommend Al Khair Travel for anyone planning their Umrah—excellent service and a stress-free experience!

bushra bi 8 months ago

Fantastic experience: Very quick response rate and efficient at making any changes that you request in the final quote. Very friendly customer service and reasonable prices too.

Idil Ibrahim 8 months ago

Fantastic experience: My advisor was Mehtab, who was great. Mehtab was excellent in explaining the package process for me, and answered all the questions I had. Very prompt with his responses and goes the extra mile by providing a follow up after my trip asking me if I was happy with all provided. If in need for future travel/package - I will be requesting Mehtab to assist me

Moody Blues 8 months ago

Fantastic experience: I booked my family umrah journey with Al Khair and would like to thank Laiba for all the effort she put in to make this journey as pleasant as possible even though it was a late booking giving her less than a week to sort out the visas, flight accomodation and transfers, may Allah swt bless her abundantly. I will definitely recommend anyone to use their services and will also use them in the future.

Hasan Hussain 8 months ago

Negative experience: Worst travel agents I have ever used! Booked for my large family, the staff are extremely rude and unprofessional. In the end we ended up with no room on the first day of arrival, with 5 young children and after a long 15 hour travel. This company chases you for money and as soon as you pay they ghost you completely! WORST WORST WORST company, don’t believe any of these bogus fake 5 star reviews they are all made by bots and fake accounts!!!!!! Real review here (you can check my page for older verified reviews)!

Uzzy 8 months ago

Negative experience: Worst experience booking with Al Khair. Continuous lies. They messed up everything from beginning to the end. The transport service they use is a let down. We nearly missed our return flight. Our hotel wasn’t booked. We spent first day in lobby. Even the hotels we stayed at told us we had been scammed. They actually made us cry. Endless tears. I will be adding screenshots of the entire conversations in due time

Joshim Ahmed 8 months ago

Fantastic experience: Nimra is a good agent. Assisted me with all the right information. I will gladly use their service again.

ijaz ahmed 8 months ago

Fantastic experience: Recently I have the pleasure to speak to an agent,Amna,regarding Ummrah package.it was great,very professional.She nicely addressed all my queries.

Mian Asad 8 months ago

Fantastic experience: Amna is an excellent communicator. She listens attentively, clarifies doubts, and explains complex concepts in a simple, easy-to-understand manner.

Ghazanfar Khan 8 months ago

Fantastic experience: I highly recommend Amna and AlKhoar Team for their outstanding consulting services. They truly deserve the highest praise!"

Sana serish Saher 8 months ago

Fantastic experience: I spoke to amna, i am planning an umrah trip with my family in octuber and amna showed me few packages and flight details which included everything and she is very professional and helpful. I haven’t made my booking yet but the was Alkhair travel is treating me with patience. And the support they provide is amazing. Any questions you have ask them they will help out.

Catia Ali Said 8 months ago

Fantastic experience: I had the pleasure of having Nimra to book my Umrah trip, and I couldn't be more satisfied with her assistance. She was extremely helpful, patient, and knowledgeable, guiding me through every step of the process. From selecting the best package to ensuring all the details were in place. I truly appreciate her professionalism and dedication in making my trip planning so easy. Highly recommend her services to anyone looking to book their Umrah trip!

Shariq Ansari 8 months ago

Fantastic experience: I had an exceptional booking experience with AlKhair Travels. I would really like to extend my sincere appreciation to Sister Nimra for her invaluable assistance and excellent recommendations throughout the Umrah booking process. I highly recommend their services.

vaheeda shebin 8 months ago

Fantastic experience: Umair at Alkhair Travel was incredibly helpful in planning our Umrah. He was attentive to our needs and made the entire process smooth and stress-free. We highly recommend his services

Muhammad Ayub 8 months ago

Fantastic experience: Umair was very helpful and trying very hard to sort a good package for Hajj even though I didn't go with Alkair travels fir my Hajj I would still recommend Umair the person to contact he was outstanding

A J 8 months ago

Fantastic experience: Excellent service, very helpul, special shout out to Amna. She has been very helpul and very promt. Highly recommend.

Solo Motor Group 8 months ago

Fantastic experience: The agent I dealt with is called Nimrah and she was the very helpful and provided me with the best service and deal. Thank you Nimrah :)

Sameer Ahmed 8 months ago

Fantastic experience: Thanks Zeeshan for supporting us and we are 4 people have been going to unarah in Ramadan and helps us

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Hashim Khan 8 months ago

Fantastic experience: Sure! Here’s a thoughtful and professional review you can use for Amna Sister’s Umrah package: Umrah Package Review for Amna Sister I recently had the opportunity to book my Umrah journey through Amna Sister’s Umrah package, and I must say, it was an incredibly smooth and spiritually fulfilling experience. From the moment we inquired about the details until the end of our trip, Amna Sister provided exceptional guidance and support. The package was well-organized, with all travel and accommodation arrangements handled efficiently. The hotels in both Makkah and Madinah were conveniently located near the Haramain, making it easy for us to attend prayers and perform our rituals comfortably. The transportation services were reliable and punctual, ensuring we faced no difficulties during our travel between cities. One of the standout aspects was Amna Sister’s personal touch – she was always available to answer our questions and offer advice whenever needed. Her knowledge and experience in Umrah arrangements were evident, and it gave us peace of mind throughout our journey. I highly recommend Amna Sister’s Umrah package to anyone planning their pilgrimage. Her dedication, professionalism, and sincere care for each traveler truly made this a memorable and blessed experience. JazakAllah Khair, Amna Sister, for making our Umrah so special. May Allah reward you for your efforts and continue to bless your work.

Faisal Rameez 8 months ago

Fantastic experience: Abbas was very good and helpful. He gave me the cheapest quote and after many lengthy conversations reassured me that everything would go smooth. Certainly exceeded my expectations. Will be booking again.

Aicha 8 months ago

Fantastic experience: Abbas was extremely helpful and talked me through the process for travel for Umrah. He offered me a number of flights to suit my dates and came up with the most suitable, he helped process my visa and has been in contact throughout keeping me up to date on everything. He is an asset to your Agency and because of him I will be using you again in the future.

mo iq 8 months ago

Fantastic experience: I have received exceptional service during my call from one of the sales team members called Abbas, he was very helpful and respectful and gave me good service. I highly recommend this company.

Nanu Miah 8 months ago

Fantastic experience: I had the pleasure of working with Amna at Alkair Travels, and even though I haven’t booked anything yet, I felt incredibly supported. Amna went above and beyond to provide detailed information, answer all my questions, and offer suggestions that showed her genuine care for my needs. Her patience and dedication really stood out, and it’s rare to come across someone so passionate about their work. Amna’s excellent customer service left a lasting impression—I’ll definitely be back when I’m ready to book. Thank you for everything, Amna!

Zuber Ismail 8 months ago

Fantastic experience: I recently made a umrah enquiry with Zeeshan at AlKhair Travel. From start to finish, he was very knowledgeable, patient, and attentive to all my travel needs. Zeeshan took the time to understand what I was looking for and provided excellent recommendations that fitted around my budget and preferences. He promptly answered all my questions staying in touch to ensure I get the best possible package deal.

tasnim panchbhaya 8 months ago

Fantastic experience: Hello Excellent Service from Al Khair Travel And Amna, you helped me so much! Allha hafiz

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Aminul Khan 8 months ago

Fantastic experience: I recently booked my Umrah package with Al Khair Travel Agency and was truly impressed by their service. From the very beginning, their communication was prompt, clear, and courteous. Every aspect of my trip was handled with utmost professionalism—from the hotel arrangements and transfers to the flight bookings and e-visa process. The entire package was seamlessly coordinated, allowing me to focus on the spiritual journey without any added stress. Their attention to detail and commitment to customer satisfaction made all the difference. I deeply appreciate the extra effort put in by the team, which ensured that everything went smoothly. I wholeheartedly recommend Al Khair Travel Agency to anyone planning an Umrah journey. Their excellent customer service and reliable support truly deserve a 5-star rating. Thank you for making this experience unforgettable!

Zoya Ahmad 8 months ago

Fantastic experience: Excellent Service from Al Khair Travel We recently booked a family package with Al Khair Travel UK for our group of 18 people, and we are extremely satisfied with the experience. The staff at Al Khair Travel is professional, polite, and attentive to all our needs. Organizing a trip for such a large group was no easy task, and we were initially unsure about which agency to trust. However, one of our family members, who had used Al Khair Travel before, recommended Mr. Nadeem. After contacting him, we immediately knew we were in good hands. He offered us the best deal and ensured everything was arranged smoothly. His professionalism and constant communication throughout the process were exceptional, which helped put our minds at ease. From start to finish, Nadeem kept in touch with us, addressing any concerns we had. Even though some of our group members were worried initially, we were all extremely happy with the service. The flights were excellent, our visas arrived on time, and everything was well organized. We highly recommend Al Khair Travel. If there was a 7-star rating, we would give them that! Allhamdulillah, we were in safe hands.

Syeda Shah 8 months ago

Negative experience: Currently have booked with Al Khair.. due to go out in couple of days. So far my advise is stay very clear. no peace of mind. i will be removing my review if matters are resolved. DO NOT USE AL KHAIR TRAVEL

Munir Ahmed 8 months ago

Fantastic experience: We had the best experience with Zeeshan so kind so humble exactly did what he promised with us jazakallah brother

Miss Sultan 8 months ago

Negative experience: I saw an ad on Insta and filled out a form and one of the agents got in touch. I received a quote from Amna for my 1-year-old nephew, initially priced at £750. Upon asking for clarification on what the charge included, she revised the quote and reduced the price to £200. This sudden price change raised concerns and caused me to lose trust in her professionalism. Additionally, despite declining her calls multiple times, she continued to contact me repeatedly while I was at work, which felt intrusive and unprofessional. As a result, I decided not to proceed with this company.

Faisal Nadeem 8 months ago

Fantastic experience: We used this company for visa purposes. The process was straightforward and quick. Zeeshan was helpful and professional. Thank you

Hashim Iqbal 8 months ago

Fantastic experience: Halima was extremely helpful in helping to book our first Umrah trip and provided excellent advice and assistance. She also found us a fantastic package and made the whole process very easy.

Tahir Mughal 8 months ago

Positive experience: i was going for umrah last year with my mum dad. its a long story cut short now i got my refund back after long struggle. for my last instalment Mr Nadeem Helped me and provided me best service. over all experience with Alkhair was not good the way reviews are..due to Mr Nadeem i gave them 3 star otherwise would give 0 star.

Nura Ali 8 months ago

Fantastic experience: I have contacted alkair travel as I am preparing to go to umrah insha allah in Ramadan, I was wondering about the package cost. Amina was very helpful, very polite and very patient. She explained to me all the details I need, I appreciate it azaka allah kheyr.

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Saniya Ali 8 months ago

Fantastic experience: I booked a package with Al Khair Travel through Brother Nadeem, who provided us with a package that perfectly suited our needs. We’ve already paid for the package, but due to some reasons, I’m unable to travel this time. Nonetheless, I want to thank Al Khair Travel and Brother Nadeem for their excellent service. I will definitely be using your services again in the future, Insha'Allah!

maya zoro 8 months ago

Fantastic experience: "What a gem of a travel agency! Amna s attention to detail and professionalism were outstanding. Amna genuinely cares about providing the best experience for her clients."

Shahadate Hossain 8 months ago

Fantastic experience: Assalamu Alaikum I have done my umrah by Al khair travel umrah package. Sister Amna dealt with my issues. Al hamdullilah all is good.

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Blue Salvia 9 months ago

Fantastic experience: I would like to thank Al Khair Travel Agency, particularly Halima, for her excellent service and dedication. Halima was incredibly helpful, patient, and professional in assisting me with my queries and providing detailed information about the available options. Her hard work and commitment to ensuring I had all the information I needed were truly appreciated. Although I haven’t finalised a package yet, I’m very impressed with the level of care and attention provided. I highly recommend their services to anyone seeking reliable travel assistance.

Sameera 9 months ago

Negative experience: DO NOT BOOK WITH THEM!!! Absolutely ridiculous company! Booked for a group of 7 people with Laiba they lied about everything keep saying don’t worry we will sort it! Near the time of travel Laiba was nowhere to be found and therefore someone else had to confirm everything with us! Family reached medina with the hotel booking they paid for only to be cancelled with nowhere to go! This company is a joke then they booked them 1 night in a hotel promising 4 nights in a different only to find out nothing had been booked for the remaining 4 nights! Wasted ibaadah time and just waiting to be booked into a hotel! Sent to a different hotel only to be waiting 3 hours with still no confirmation or booking, this company is a joke! Finally after 4+ hours the hotel received the booking, but the booking was originally for a 5* hotel and they had given a 3* hotel as that was apparently all that was available, also not confirming if a refund can be given or any compensation. Booked with them twice and never again! JOKE OF A COMPANY! Also promised compensation and made me delete review.. don’t be fooled by the positive feedback!

naz Hussain 9 months ago

Fantastic experience: Excellent service : “I was recommended Al Khair Travel by my neighbor, who had booked an Umrah package through this company. I spoke to Zeeshan, who was very helpful and patiently addressed all my concerns regarding the Umrah package I wanted to arrange for my family and me. Zeeshan made the whole experience very easy and stress-free, guiding me through each step with clear information and reassurance. His professionalism and friendly approach gave me confidence in my decision to book with Al Khair Travel. I truly appreciate the excellent service and would highly recommend them to anyone planning their Umrah journey.”

xs. alix 9 months ago

Fantastic experience: Highly recommend their services, Amna has been extremely helpful in finding me quotes for Umrah 2025. She has gone above and beyond to not only secure my desired flights, but also perfect 5* hotels in budget. Very trustworthy travel advisor and always on hand to reply no matter the time of day. Thank you Amna, may Allah grant you lots of reward for all your time and efforts.

Liaqat Najib 9 months ago

Fantastic experience: Was my and my family’s 1st trip for Umrah and we put our trust in Al khair travel after some good reviews from friends.we were very impressed with the whole package and especially the price.we delt with Mehtab who was very helpful throughout the whole booking experience and whilst out there,any questions were answered instantly even considering the time difference.we we’re especially impressed with the location of both hotels,literally across the road for both Mosques in Mecca and Medina.Overall very good and have already recommended to friends and family and will ourselves use them again.

Eman Jaffri 9 months ago

Negative experience: **Worst Travel Agency Ever! Stay Away from Alkhair Travel!** I don’t even know where to begin with how awful our experience with Alkhair Travel was. If you value your money and time, DO NOT book with them. From the moment we landed, we were stranded without hotel rooms for over 6 hours. We had to wait while they scrambled to book us rooms at two separate hotels, even though we had confirmed bookings! And this wasn’t just a one off incident, the same thing happened in Makkah, except this time, they booked us fewer beds than needed for our family. But that’s not all. They also messed up our flight tickets, booking us on different flights with varying baggage requirements. This meant we had to pay extra for our suitcases on the way back. Every time we tried to contact them for assistance, they completely ignored our calls and messages. It's almost like they just don't care about their customers. If you want to throw away thousands of dollars and deal with endless frustration, then sure, go ahead and book with Alkhair. Otherwise, I strongly recommend you stay as far away as possible. P.S. Umair, if you're reading this, please refund me for my suitcase fees. This is unacceptable. Shame on you for such lousy service!

Faaez Shamsi 9 months ago

Negative experience: AVOID BOOKING THROUGH THESE PEOPLE! FRAUDS. They didn’t even book our hotel rooms in Medina nor did they book us any luggage for our flights, they sent us false confirmation of the bookings to us showing stuff being booked but upon arrival, nothing had been booked and then don’t pick up the phone or reply back to messages. Umair and their boss Ahmed, awful customer service and awful human beings for providing such a dreadful trip that went down as a nightmare! Made our 8 day trip a nightmare from the moment we landed in Medina till the moment we got back on our flights back home.

Aaaa Aaaa 9 months ago

Fantastic experience: Al khair travel is an exceptional company. Mehtab of Al khair is truly amazing agent . He is an asset to Al khair travel . Keep up the excellent work. May God give you enormous rewards for your honesty in dealing with customers .

Hakim Ghani 9 months ago

Fantastic experience: Thank you Brother Nadeem and Alkhair Travel! I recently traveled with Alkahir Travel for Umrah at the end of December 2024, visiting both Madinah and Makkah, and I couldn't be happier with the experience. From start to finish, the communication and service were exceptional. Brother Nadeem worked tirelessly to find a package that perfectly suited our family's needs. His dedication and consistent updates made the entire process smooth and stress-free. Nadeem took care of everything—flights, visas, hotel bookings, and transfers—and every aspect was seamless. It is important that all the arrangements were in capable hands as this allowed me and my family to focus entirely on our pilgrimage without any worries. This level of care and organisation truly made a significant difference in our trip. I am extremely satisfied with AlKhair Travel and will definitely be booking with them again, specifically through Brother Nadeem. Highly recommended for anyone looking for a reliable and professional Hajj and Umrah service.

Moheen Tanoli 9 months ago

Fantastic experience: Excellent service and Quick response. Everything is ok and I’m highly impressed by (Amna) their service. I will definitely Recommend.

Saj Meister (Sajmeister) 9 months ago

Fantastic experience: Excellent service transfers in Saudi Arabia through Makkah and Madina, ziyarat was excellent and the drivers had great knowledge! A heartfelt thanks to Brother Zeeshan for providing us with a great package which was affordable, reliable and convenient; an excellent service indeed. I definitely recommend Al-khair Travels, especially Brother Zeeshan, who was very communicative in every step of the way. He is very good, in terms of understanding the religious travels, keeping you in loop with communications and budgetting the price for everything in one place. He seriously considers the religious aspects of Umrah and balanced prices, rather than charging excessive money which most travel agencies do. These people have rahma in their heart and help pilgrimage to be affordable, possible and convenient for the ummah, which is a blessing itself and they will get swaab for that as its priceless. May Allah keep the service this way through blessed agents like Brother Zeeshan and bless Al-Khair travels with barakah. Will definitely be using them again and recommending them to other people.

fahmida rahman 9 months ago

Fantastic experience: Zeeshan really helped finalise my package as I was unaware of which hotels to opt for…Zeeshan selected a few for me and helped me figure out what would meet my needs and made it a lot easier for me.

Kanza Abid 9 months ago

Fantastic experience: Excellent service and prompt response. Everything was sorted within a day by Zeeshan and I’m highly impressed by their service. Would definitely recommend.

Rashid Awan 9 months ago

Fantastic experience: Such a good service also mr Zeshan is very helpful and honest person which you help out every time so I recommend

shazia sharief 9 months ago

Fantastic experience: An ad came up for this company whilst browsing. I had never heard of the company before or had any recommendations. I did a quick search on the company and its reviews and decided to book our umrah trip using their services. We were a group of 8 wanting to book 13th december to 23rd December 2024. From beginning to end I dealt with one advisor who's name was Mehtab. He listened to all our requirements and built the package accordingly. He was patient when at times I was inundating him with questions and changes to the package and dealt with every request efficiently. I would highly recommend Al Khair travel for your travel needs.

R U 9 months ago

Negative experience: I believe this company is a scam. They kept pestering me even when I wasn't responding with flight packages and they kept asking me if everything is OK when I didn't respond. So unprofessional! 0 stars if I could.

Maryam Jawhar 9 months ago

Fantastic experience: Dear Al-Khair Agency, I hope this message finds you well. I am writing to express my heartfelt gratitude for the exceptional service provided by your esteemed agency, particularly by Mr. Nadeem. For the past month, I had been striving to arrange my blessed Umrah journey, contacting various agencies specializing in this sacred trip. Unfortunately, these interactions only added to my stress without yielding any results, leading me to consider abandoning my plans. However, upon reaching out to a friend, I was introduced to your agency and connected with Mr. Nadeem. In just three days, he efficiently organized all aspects of the Umrah journey, including biometric procedures and ticketing, with a level of dedication and care that one might expect only from a close family member. I sincerely pray to Almighty Allah for Mr. Nadeem’s long life, abundant success, and continued honor. I also extend my prayers for Al-Khair Agency, hoping you continue to select individuals of Mr. Nadeem’s caliber. His exemplary conduct has led me to share his contact information with all my relatives interested in undertaking this blessed journey, confident that they will experience a stress-free process under his guidance. Thank you once again, Al-Khair Agency, and a special thanks to the esteemed brother, Mr. Nadeem. Best regards, [Your Name]

Saifullah Banglawala 9 months ago

Fantastic experience: I want to share my experience with Zeeshan from Alkhair Travel, as it has been nothing short of outstanding. Last night, I secured hotel bookings for my family and me. We managed to get reservations at the luxurious Swissotel in Makkah and the Sofitel Shahd Al Madinah, all for a fantastic price that suited our budget for a group of 11 family members. Zeeshan's prompt response and dedication to providing top-notch service truly stand out. The entire experience, from the initial inquiry to the final booking, has been exceptional. I am genuinely impressed by Zeeshan's professionalism and the value he offers. I will definitely be recommending Alkhair Travel to my family and friends, especially urging them to book with Zeeshan, as he made our trip planning so much easier. Thank you once again, Zeeshan, for your incredible help in making this possible for us. We are excited about our upcoming trip, and it's all thanks to your excellent assistance!

Sabika Batool 9 months ago

Negative experience: Pathetic service they force people to give good reviews and beg people to delete bad reviews they are fake because when you reach at destination there are no booking available they ruin your whole Umra trip. On top of it they are very very irresponsible people because when you are in Saudi Arabia and struggling with your booking they don’t pick up calls and give no response. I would highly recommend not to book from these frauds

salman ali 9 months ago

Positive experience: Helpful and friendly. I contacted for future trip and packages for umrah with my family. I found it very helpful and they understood my requirements in my budget limits. They also guide me for different option. I also like to thank Amna for , she help me a lot with an understanding and planning trip offers.

Alia Khan 9 months ago

Fantastic experience: Whilst attempting to book and Umran for 2025 the travel agent Umair went above and beyond to accommodate my family’s needs! Will definitely be returning to this company in the future!

Hza Abd 9 months ago

Fantastic experience: Very satisfied how Miss Amna dealt with my booking and really good deal. Thank you again.

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Sadia Khan 9 months ago

Fantastic experience: I recently had the pleasure of working with Umair to book our Umrah trip, and I can't recommend him enough! He was incredibly knowledgeable and attentive, guiding us through the entire process with ease. Umair took the time to understand our needs and preferences, ensuring that everything was perfectly arranged. His dedication and support made our journey smooth and enjoyable. If you're planning an Umrah trip, Umair is the person to go to!

Yasmin Akhtar 9 months ago

Positive experience: Sister halima has been dealing with my umrah package since I booked with them in October. We are due to travel on the 11th of January in sha Allah . So far all the paperwork has been done efficiently I now look forward to the trip and upon return shall once again update my review of the experience I have had with alkhair travel in sha allah. So far so good and very helpful.

S Ward Dental Practice 9 months ago

Fantastic experience: I recently had the pleasure of booking my trip through Alkhair Travel, and I can confidently say it was one of the best travel experiences I’ve ever had. Their team was professional, responsive, and genuinely cared about creating an unforgettable journey. The itinerary was perfectly planned. Every detail, from transportation to accommodations, was meticulously arranged, allowing me to enjoy my trip stress-free. What stood out the most was the personal touch by Halima. She took the time to understand my preferences and crafted a trip that exceeded my expectations. I highly recommend Alkhair Travel to anyone looking for a hassle-free, well-organized, and memorable travel experience.

Jamaal Kiyemba 9 months ago

Fantastic experience: Agent Halima helped me and my mother get a wonderful 10 day package. No complaints.

M. Ahmad 9 months ago

Fantastic experience: I had the pleasure of using Al Khair Travels for the first time, and I am extremely satisfied with their services. Alhamdulillah, we just returned from Umrah last week, and the entire trip was perfectly organized and smoothly arranged by Ahmad Bhai from Al Khair Travels. His professionalism and responsiveness exceeded my expectations, as he always addressed any queries I had promptly. The hotels provided were excellent, and the ground transfers were seamless, ensuring the best experience possible. I am truly grateful for Ahmad Bhai’s support. Insha'Allah, I look forward to booking my next trip with Al Khair Travels. Thank you once again for such a wonderful experience.

Oyeits Bhatti 9 months ago

Fantastic experience: Alhamdulillah, we have recently completed our Umrah trip with Al Khair Travel. This was our first time, and as a group of 16 people, including both adults and children, we were understandably nervous and wanted everything to go smoothly. Our main point of contact at Al Khair was Brother Ahmad, who was available from start to finish to assist us. We did experience a mix-up with our hotel room booking, but Brother Ahmad quickly resolved the issue. Throughout our time in Saudi Arabia, he stayed in touch to ensure that all our ground transfers and Ziyarats were well coordinated. Overall, we are very pleased with the service provided. I will definitely recommend Al Khair Travel to all my family and friends for their future Umrah trips. A heartfelt thank you to Al Khair Travel and Brother Ahmad for everything – it was truly appreciated.

Fazeela Hafejee 9 months ago

Fantastic experience: We have been enquiring about a package to Umrah in Ramadhan and Nimrah has been so helpful. Answered all our questions really understood what I wanted for the last days we intend to go. Swapped hotels and arranged to change the order of Makkah and Medinah to assist us. Competitive price and excellent service. May Allah SWT continue to bless you

Abida Parveen 9 months ago

Fantastic experience: Booked with Al Khair travel first time, Haleema sorted our package for February 2025, alhamdulillah we had the best ever experience thanks to Haleema and the Al Khair team

Shahzeb Sheikh 9 months ago

Fantastic experience: I contacted this company for umrah packages in Ramadan and I spoke to a very friendly agent Amna who found me a few deals. Even though I decided not to go with the packages offered on this occasion, Amna Was very helpful and tried her best to find me a very good package. She displayed very good customer service skills and was very responsive when I asked her any questions. In the future, if I do decide to for Umrah, I will consider using this company as they seem to have excellent agents who want to go the extra mile for you.

Mayi 9 months ago

Fantastic experience: Agent Halima helped us book an umrah package which included 5 nights in both Mecca and Medina. It was outstanding

Sef Smith 9 months ago

Negative experience: I would not recommend using them, arrived at the Medina hotel with all booking information and got told it wasn’t booked. We had to pay extra to get our room sorted. The communication was horrendous. Called numerous times, they did not pick up. Give me and my family a stressful start to our Umrah Journey. Same happened when arrived at Makkah. PLEASE DO NOT USE THEM, it’s better doing all the bookings yourself rather than using this agency.

Amjad Ashraf 10 months ago

Fantastic experience: Service Feedback for Brother Nadeem – Al Khair Travel I had the pleasure of receiving exceptional service from Brother Nadeem at Al Khair Travel. From the moment I reached out to inquire about travel options, he demonstrated outstanding professionalism and deep knowledge of the services offered. Brother Nadeem was extremely patient, taking the time to answer all my questions and ensure I understood every detail of my travel itinerary. His attention to detail and personal touch made the entire experience seamless and stress-free. He went above and beyond to accommodate my needs and provided recommendations that truly enhanced my travel experience. I highly recommend Brother Nadeem for his excellent customer service and dedication to making sure every aspect of the journey is well taken care of. Al Khair Travel is fortunate to have such a dedicated professional on their team. Thank you, Brother Nadeem!

Farkhenda Amjad 10 months ago

Fantastic experience: We had the pleasure of booking our Umrah trip with AL Khair Travel last year, and we couldn’t be more satisfied with the service they provided. The package they offered was perfectly aligned with our needs, and the pricing was very reasonable. Our entire family was extremely happy with every detail of the trip, and we paid around £8k for the full package. Everything was well-organized, and we felt confident in their expertise. However, after some unexpected changes, we decided to cancel our trip. We contacted Brother Nadeem and explained our situation. He was incredibly understanding and professional throughout the entire process. He informed us that we had the option of receiving a credit note or opting for a refund. After considering our options, we chose to go for a refund. Brother Nadeem assured us that the refund would be processed and reflected in our account within 5-7 working days. To our great relief, the refund was issued exactly as promised, without any issues. We were very impressed with how smoothly everything went and how transparent and trustworthy AL Khair Travel, along with Brother Nadeem, was during this time. Because of the excellent experience we had, we didn’t hesitate to book another Umrah package with them this year. Once again, Brother Nadeem demonstrated his outstanding customer service. He took the time to listen to our preferences and needs, and tailored a package that perfectly suited our requirements. His ability to understand our needs and provide solutions was remarkable, and he never once made us feel like just clients – rather, we felt treated like family. We are extremely grateful to Brother Nadeem for his personal touch and his commitment to ensuring our satisfaction. His professionalism, kindness, and understanding are qualities that set AL Khair Travel apart from others. We highly recommend AL Khair Travel to anyone planning their Umrah trip, as they offer not only excellent packages but also exceptional customer care. Thank you so much, Brother Nadeem, for your continued support, understanding, and for going above and beyond to help us. We look forward to booking with you again in the future, and we pray for your continued success.

Mrs Latif 10 months ago

Negative experience: The company is very dodgy no bad reviews?? They are fake reviews Don’t not book with this company They changed our hotel the day before travelling we had a luxury hotel in Makkah and the day before changed to a basic We were told to take the bad review down but I’m not removing this review We are due to travel and still not received our train tickets they keep saying 5mins it’s been 15hours they take all your money and then book everything last minute. It’s a call centre in Pakistan company are thieves operating in Hounslow as bright sun I’ve reported to ATOL our rooms were booked as twins in Makkah hotel they weren’t expecting quads so the hotel accommodating for us and squashed in 2 beds we paid a lot of money for quad rooms. The transfer buses were dirty and unsanitary we complained and got a better bus next time. DONT USE THIS COMPANY THEY TAKE YOUR MONEY AND BOOK CHEAPER ROOMS. Please see photos showing dirty transfer bus and hotel rooms we got out package was £2,000 each

Jamal Uddin 10 months ago

Negative experience: AVOID!! and KEEP AWAY!!! Please do not buy Pain by spending your hard earned money. I had a most frustrating experience ever in my life time with Al Khair Travel ( Emenac Travel). We bought a Umrah package for 2 including Suhur in Makkah 5 night, private guide, Hotel 5 nights Makkah and 5 nights Madina, ground transfer and Air tickets Gatwick to Makkah, Madina to Gatwick before we travel to Saudi Arabia we asked for guide contact number, both hotels vouchers but we only get hotel voucher and ground transfer contact number. After getting there our taxi turned up after 2 hours 30 minutes then we found out our hotel room only arranged but no suhur included then we contacted several times but no one responded accordingly. Whatever happened to us from beginning to end it was horrible, unbelievable and unacceptable. Let me explain little bit Our package flight was from and to Gatwick but when they confirmed my ticket it was from Heathrow and back to Gatwick then I requested to change but they did not (we accept it) even though it cost me extra money for taxi service. also flying time was very odd time. They knows me and my brother flying together also we clarify several times but when they confirm my brother ticket it was totally different flight then luckily brother N sorted our ticket out. On the day of flying our flight was scheduled 06:35am from Heathrow we been airport 2 hours 45 minutes before, after getting there at the boarding desk they said my ticket is not issued or has been cancelled later (my brother ticket was fine) they were unable to find my ticket then I contacted Al Khair travel but of course no one available at the office at that odd time then I contacted WhatsApp group at 04:30am and luckily someone responded then I had an uncertain and horrible 1 hour 5 minutes then luckily he gave me a new ticket number at 05:35am by this time they closed the desk after requesting them they put new ticket number in to their system and found my ticket. Thanks LORD. Then we ran to the gate. We did not get the service we paid for e.g Did not we get 5 nights Suhur? Did not get private guide service? So we claimed a refund of £125 each. After hundreds of messages emailed and calls they said “we’re not able to refund”. Finally they agreed to refund but never received it because all of sales person are lies after lies including manager. I was lucky enough because I paid by credit card so I find my own way and get partial money back via credit card company. My request to all # Please do not believe their reviews I think most of them are fake. # Do not pay by cash or bank transfer only pay by credit card. # They will only call you many times from their side when you write an honest negative review or you claim your refund from your credit card. # Please do not let them to play with your religious exemption. # They deserve “0” stars but I gave 2 stars.

A Moallim 10 months ago

Fantastic experience: Quality service and helpful at every step of the way. Halima did a fantastic job organising the 5-day trip for my umrah, ensuring I had all the information I needed. The hotels in Mecca and Medina were close by to the haram which helped with logistics.

Tasnia Hussain 10 months ago

Fantastic experience: I have made a group booking with Al Khair Travel for myself & 12 family members to do Umrah early next year Insha’Allah. I was connected to Halima who has been extremely helpful in tailoring the best package for us & that too very promptly. I will be travelling with family members of all different ages i.e. grandparents to young cousins & Halima has kindly personalised my package to suit the needs of all attending Insha’Allah. The service has been extremely good so far with quick & thorough response given each time myself or any family member had a question. My family & I are looking forward to our umrah trip & I am positive Al Khair Travel will be our go to umrah travel agencies for our future umrah trips Insha’Allah. I look forward to providing a follow up review on our experience with Al Khair once completing our umrah

sofia rashid 10 months ago

Fantastic experience: very nice experience. he is very friendly ,competent and potential to provide the amazing package including all ur requirements in your budget. must recommend. happy holidays.

Fajar Akbar 10 months ago

Fantastic experience: I recently had the pleasure of interacting with Brother Zeeshan, and I must say, my experience was overwhelmingly positive. He was exceptionally courteous and polite throughout our conversations, which made me feel valued and respected as a customer. His level of professionalism was evident, and he was thorough in providing me with information about various Umrah packages. I was particularly impressed with the great deals that he offered. Although I ultimately did not book my Umrah package with him because my husband chose to pursue a booking with a friend, I found the options Zeeshan presented to me to be truly appealing and competitive. Based on my experience, I would highly recommend Brother Zeeshan to anyone looking for Umrah packages in the future. His dedication to customer service and the quality of his offerings have definitely earned my trust, and I look forward to choosing his services for my future travels.

Bilaal Mansab 10 months ago

Fantastic experience: Brother zeeshan was very courteous and polite, very professional and great deals. Highly recommend.

Rahat Jabeen 10 months ago

Fantastic experience: We booked our umra in November 2024 with alkhair travels and brother Umair dealt with us. He was very supportive throughout the booking process and during our journey. We had 14 days package included transfers and visas. Everything went well alhamdulilla and brother umair kept checking on us during the whole period to see everything going smoothly. Will book with alkhair travels in future again insha Allah.

Asif Hussein 10 months ago

Positive experience: Umair at Alhair Travel was fantastic who guided us on booking our Umrah package, being thoughtful and providing us options for travel and accommodation. Will definitely use the company again.

salma raja 10 months ago

Fantastic experience: Umair has been great with helping me book for my forth coming Umrah trip

Ebrahim Patel 10 months ago

Fantastic experience: We have come back from our ummrah which we had booked with brother Abbas and alhumdulillah our trip went as planned and was very smooth everything was booked with Abbas and he helped us book everything and was very helpful we had an issue with our hotel in madina I contacted Abbas and this was resolved very quickly. I will be using them to book again when we decide to go again

Raees Hussain 10 months ago

Fantastic experience: Alhamdulillah a very good company for your Ummrah and Hajj package's. Brother Umair is a very good man he got me the package I wanted, the hotel I wanted and a great price. I do highly recommend brothers and sisters come here for their Hajj and Ummrah Package’s.

Zed Mahmud 10 months ago

Fantastic experience: My upcoming (Jan 2025) Qatar and Ummrah package for my family was put together by brother Abbas, he catered for all our needs and went above and beyond. I am very happy with the price and service received and would highly recommend Alkhair Travel. Thank you brother Abbas.

irfan latif 10 months ago

Negative experience: Don't book with this company Liars and thieves They take your money promise you good hotels and book cheaper rooms and pocket the difference Movempick in medina we was assured that the rooms would be in the new side development but agents had booked the older part of the hotel which was out of date We had the (Makkah) address jabel Omar booked 3 months in advance the day before flying they changed it to a cheaper hotel without refunding us but never provided the hotel voucher till the day we left for Makkah from medina so it was a stressful situation as there was 11 people travelling. The Makkah hotel We had booked 2 quad rooms and 1 triple What we got was 2 beds and 2 fold out beds (4th image) and was advised by the hotel the agents had booked this way. The transfers were dirty and dated buses but promised new coaches (first image) Stay away do not book Also the reviews on here are all good they must be fake!! WOULD RECOMMEND NEVER TO USE THIS COMPANY EVER !!

Mohammed Saheed Alom 10 months ago

Fantastic experience: Contacted Al Khair to organise an Umrah Package. I came across Agent Mehtab. Professional, Composed and Understanding and credible in co-operating provided excellent level of service in building up a package. Considering my requirements, taking into consideration any fears and concerns which only put myself at ease and comfort. A Brilliant Individual. Who’s simply Fantastic, and is Exceptional. So well mannered, and just world class an asset to Al Khair. Thank you very much Brother Mehtab.

Tahir 11 months ago

Fantastic experience: I booked my Umrah for my family with Alkhair sister who assisted me was sister Liaba she has been wonderful all the way through her services are commendable she has extremely help full through out the process even when we were in Saudi Arabia she checked with me that how everything is going it would be pleasure to recommend sister Liaba to anyone to assist them with process of umrah Allhair services were excellent may Allah swt reward them all especially sister Liaba Jazakallah khair for your help sister

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