
Pennine Travel

Information about Pennine Travel
OL14 7BU, Todmorden
Opening hours
- sunday: 10h-15h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Our comment from TraTraTravel UK about Pennine Travel:
Pennine Travel is a highly regarded travel agency in the UK, known for its exceptional service and dedicated staff. Customers have consistently praised the team for their friendly and helpful approach, making the holiday booking process smooth and enjoyable. Here are some highlights from customer experiences:
- Outstanding Customer Service: From the first inquiry to the follow-up after the holiday, the staff is known to go above and beyond, addressing every question and need with patience and care.
- Stress-Free Travel Planning: Clients appreciate the thorough assistance with booking, check-ins, and providing travel documents, which alleviates hassle and makes for a relaxing holiday experience.
- Excellent Recommendations: The agency consistently offers tailored options that fit customers' budgets and preferences, ensuring they find the perfect getaway.
- Competitive Pricing: Many customers have noted that Pennine Travel often provides better deals than what they find online, coupled with the added benefit of personal service.
- Follow-Up Care: Post-holiday follow-up calls demonstrate the agency’s commitment to customer satisfaction and loyalty.
While some users have mentioned minor challenges, such as the occasional room size or booking changes, the overwhelming feedback remains positive, with many stating they wouldn’t consider booking elsewhere. With a reputation for going the extra mile, it’s clear that Pennine Travel is the go-to agency for a stress-free and memorable holiday experience.
Pennine Travel: Reviews
Fantastic experience: Booked a last minute holiday to surprise inlaws going to Lanzarote. Lois from Penine Travel was fabulous and helped make the surprise and holiday perfect. Much appreciated and my go to travel agency.
Fantastic experience: We had such a fantastic last-minute getaway to Paris, and it couldn't have been smoother – all thanks to Ross! From the moment we walked in, Ross was incredibly helpful and informative, answering all our questions and making sure everything was taken care of. What really made the experience stress-free was how organised he was – he even checked us in and printed our boarding passes, which took all the hassle out of travelling. It honestly made the whole trip feel so easy and relaxed. Paris was beautiful, and knowing the logistics were all sorted made it even more enjoyable. Big thanks again to Ross – we’ll definitely be booking through him again!
Fantastic experience: Ross was fantastic. Sourced a trip to Berlin for me and a friend. Provided us with a range of hotel options to suit our needs ans budget. Everything taken care of including checking us in for our flights. Fantastic communication and service. Only been back a few days and already been back in touch to help us find our next holiday. Thanks Ross and team
Fantastic experience: We dealt with Ross at Hebden Bridge office. He went above and beyond to help us. We stayed at the Eden Hotel in Porto Soller Mallorca. The staff were very helpful and friendly unfortunately our standard room was shall we say cosy . We had a wonderful holiday in spite of our room
Fantastic experience: Booked a two stay at Chester through one of the deals at Pennine Travel. Had a great time, beautiful hotel. Stayed many times in Chester as it is such a lovely place to visit. Never stayed in a hotel as nice as this one, The Queen Hotel. Directly across from the Railway station and buses from outside the station every 15 mins into town, so ideal location.Thank you
Fantastic experience: Just got back from the most incredible holiday in Mexico! I can’t thank Pennine Travel enough for organising the trip. Everything was so easy and hassle-free. I’ll definitely be using them again in the future.
Fantastic experience: Just returned from 10 nights in albir to celebrate some family members birthdays. As always staff at Pennine travel were very helpful and efficient nothing is too much trouble for them. I would recommend anyone book with them.
Fantastic experience: Perfect Pennine Travel were so kind and helpful booking a wonderful holiday for us. The whole process was smooth, quick and efficient. They were able to secure us a very good deal and made sure we had all the paper work necessary, printing and posting our documents. Very friendly phonecalls before and after making sure we were happy and had all we needed. Highly recommend them.
Fantastic experience: Just returned from a 7 day cruise around Italy booked through Pennine Travel. Their service was excellent from start to finish. We had a fantastic time and enjoyed our holiday very much. Even had a phone call on our return to check if everything was ok from Lois, what a lovely touch. Thank you we will definitely book with Pennine Travel again.
Fantastic experience: Excellent service, Great Holiday at the best price highly recommended and will definitely be using again
Fantastic experience: Really nice place,just a long 11 hours and 5 service stops otherwise really nice place went to Devon Ilfracombe also dunster,plynmouth,bude,really nice half board ,beautiful place
Fantastic experience: Honestly we would never book a holiday anywhere else, this friendly group of professionals just take the hassle out of booking a holiday 5 star all day long
Fantastic experience: Just returned from 7 nights in Crete at the Fodele Waterpark and Hotel. Once again, all the staff at Pennine were really helpful throughout the booking process, keeping us informed and up to date. The hotel was fantastic and I would highly recommend it, especially for teens. Thanks so much to all at Pennine and we will continue to book via them due to their excellent knowledge and travel support
Fantastic experience: Used pennine travel numerous times. They always find the best deals and always a great caring service. Will definitely be using them again.
Fantastic experience: Pennine Travel – Exceptional Service Every Step of the Way I can’t speak highly enough of Pennine Travel. They are, without a doubt, the best travel agency I’ve ever dealt with. From the very first enquiry to the follow-up after our holiday, the service has been nothing short of outstanding. Every member of the team is friendly, knowledgeable, and incredibly accommodating. I had to make several changes to our original booking and was expecting frustration or inconvenience — instead, I was met with patience, understanding, and unwavering support. They made a potentially stressful process feel easy and seamless. Their booking process is efficient and clear, their pricing is fair and competitive, and their communication is always prompt and helpful. The information provided before the trip was thorough and reassuring, and the follow-up afterwards truly showed how much they value their customers. When it comes to booking holidays from the UK, I wouldn’t consider using anyone else. Pennine Travel set the standard for what excellent customer service should look like. Highly recommended.
Fantastic experience: We've just returned from the Daisy Hotel in Tsilivi, Zante booked via Pennine Travel, just one of many holidays the team have booked for us. All the staff are amazing; so helpful and friendly. Nothing is too much trouble. Even calling before we travelled to wish us a good holiday and checking if we needed help with anything. I shall give contacting them again soon to arrange our next holiday
Fantastic experience: Fantastic service as always from Pennine Travel Todmorden. We had a girls' week away, and it ran so smoothly due to Pennines services and communication. HIGHLY RECOMMEND ✨️
Fantastic experience: We’ve booked with Pennine Travel the past two years for holidays abroad and will continue to do so - friendly, helpful, knowledgeable staff who take time to find exactly what we’ve requested. Highly recommended travel agency.
Fantastic experience: Well back from our holidays all went great thanks to the pennine travel team thank you
Fantastic experience: Pennine Travel staff are amazing the go above and beyond in helping you with your holiday...I have booked all my holidays through them...the latest to North Macedonia...they were also able to offer a good discount which meant that we could upgrade our hotel...a perfect holiday at a perfect price.
Fantastic experience: Pennine Travel are so helpful and friendly would not book with anyone else. Our recent holiday to Malcesine Lake Garda was amazing everything went smoothly...brilliant hotel deserves more stars, spotlessly clean and very friendly and helpful staff definitely 10 out if 10
Positive experience: Helpful and knowledgeable Staff.
Fantastic experience: On a recent trip to Benidorm, myself and my wife were struggling to book, leaving it very last minute trying to find the right deal. Within 1 hour of contact with Pennines Natasha, we found ourselves with a hotel, flights and transfer, in a hotel we'd consider a substantial upgrade to those we'd been looking at prior to our phone call. Giving us time to look at the hotel ourselves, without trying to oversell the holiday package to us. Once we agreed we'd take it, the holiday was booked, required information was passed on and little more was needed. The holiday itself was fantastic, and the hotel extremely accessible to all of benidorm. Thank you again, and would definitely recommend Natasha and the rest of the Pennine team when looking for your next holiday!
Fantastic experience: Cheaper than JET2 brilliant service from the team at Todmorden Crete trip may 2025
Fantastic experience: Absolutely unreal service- been using them for years & always the best service from whoever has helped me with my next destination ☀️. 100% recommend and will be using Pennine over and over again to book my breaks away!
Fantastic experience: Absolutely amazing holiday to Disneyland Paris. Lois sorted it for us from the taxis to accommodation and flights everything went smoothly. I always use Pennine travel they’re just brilliant. Thank you so much
Fantastic experience: Absolutely amazing company so helpfully and kind carnt wait for our holiday
Fantastic experience: Pennine travel & Lois were absolutely brilliant, Really helpful all the way through and we had the best holiday experience. Thanks again.
Fantastic experience: Amazing friendly service. Would highly recommend! Makes booking a holiday easy
Fantastic experience: Wouldn’t book our holidays anywhere else! Louise and the team are great and always find us amazing deals :)
Fantastic experience: Me and my husband have been looking at a trip to Japan for the last couple of years now and have loved the idea of the trips across the different cities that are sometimes posted with great deals through Pennine Travel. We have finally decided to go next year and have had lots of communication with Ross at the Hebden Bridge branch via email and on the phone, and we can absolutely not thank him enough for the time and effort he has put in to planning our trip for us, carefully taking into consideration the location and reviews of the hotels we will be staying in, flight times whilst of course getting us a great deal. I have asked lots of questions and had him explore lots of of different options to make sure it meets what we want from our trip all of which was done without hesitation. We have finally booked our trip for next year and without Ross this would not have been possible. We have booked many other trips through Pennine Travel and can honestly say they definitely go above and beyond, Thank you!
Fantastic experience: Just returned from a booking with Pennine Travel. Highly recommend. Price was very competitive. The staff are very knowledgeable and efficient. Kept us informed from booking to travelling. Emailed the hotel to ask for cot space. Checked us in when available and updated on flight variances (airline changes), ensuring we still had booked seats together as travelling as a family with a 1 year old. On return got a telephone call from them to check we had an enjoyable holiday. Brilliant service all round and will definitely be using them again.
Fantastic experience: My very first holiday in my life, Pennine travel guided me through it step by step. Nothing was too much trouble, and they found us the best deal. The flights, hotel and location was brilliant too. I would really recommend them as a first stop for your holiday.
Fantastic experience: Great service and good recommendations based on my specific requirements. Will use again.
Fantastic experience: I was sent a post by my friend that was posted on social media for a trip to Switzerland in December for the Christmas markets. Well no encouragement needed for me to attend anything Christmas! I rung the shop and had a conversation with a lovely colleague there called Ross. Immediately got a nice energy from Ross so I was determined to book with him. He was knowledgeable. He looked at various dates and flight times so I could make the most out of my arrival and departure days. He attentive answering all my questions regarding the getaway. An absolute pleasure to speak and book my getaway with. I will definitely be ringing and asking for Ross moving forward for any travel bookings. Thank you.
Fantastic experience: We've just come back from the Avaton suites and villas Skiathos, booked through Pennine Travel (one of their many deals). It was amazing. All the staff at Pennine Travel are brilliant, finding the best deals and doing everything for you making for an easy, stress free trip.We would recommend them to anyone, and do, and always book with them.
Fantastic experience: Just booked a family holiday to Greece with Lois at Pennine Travel in Todmorden and couldn’t be happier! Super easy from start to finish, they took care of all the admin bits (passports, online check-in, the lot), and they also arranged our UK transfers too. Made the whole thing completely stress-free and were able to beat quoted online prices. Would 100% recommend and will be booking with them again. Thank you Lois and the Pennine Travel team!
Fantastic experience: Brilliant service, would highly recommend to anyone.
Positive experience: Booked with Pennine a few times always good service and if they can price match too just got back from Tenerife meeting faimley there We had a problem on arrival with the transfer setting off without us We were assured that one would arrive within the hour No transfer and not a lot of co operation rung Pennine and had a private transfer with in 10 mins and courtesy call to make sure everything was ok thankyou Pennine the holiday was fantastic after that little hiccup we would book with them again as we already have thanks again for a good service x
Fantastic experience: I have booked a lot of holidays with Pennine travel Todmorden . The girls in the team have helped us choose tailored holidays within our budget, they are organised and have arranged travel documents and check in ensuring our holidays are straight forward with no hassle . They always go that extra mile . I would not book with anyone else now they are fantastic . I highly recommend anyone looking to book a holiday to book with Pennine travel.
Fantastic experience: Extremely helpful polite and efficient
Fantastic experience: A huge thank you to Ross at the Hebden Bridge branch who found us a fabulous holiday. We are very excited!
Fantastic experience: Recently booked a holiday with Paige, and received amazing service! She was super helpful, attentive and the booking process was seamless. Thank you Paige, I look forward to booking with you again in future :)
Fantastic experience: I have been using Pennie Travel for many a years more so after Covid , they give 110% to everyone. They will match if not beat any holiday you may find yourself all the staff are very knowledgeable on holiday resorts and hotel , they listen to what you want from a holiday and in our experience try and get you the best holiday matter what your budget is , they also pass on any promotion or discount offer to the customer. They completely take the stress out of booking your holidays / city breaks / cruise or dream bucket list holiday we have done then all thorough Pennie Travel myself and my friends always use them
Fantastic experience: Visited the hebden bridge branch and i must say i was very impressed by Ross, The only travel agent to spend a bit of time with me and not fob me off, will be back in next week to book my first holiday with my little girl :)
Fantastic experience: A very professional and helpful travel agent . Never been on a cruise before but they made me feel at ease as I am usually see sick and put off going because of this . Me and my husband had a great time and will cruise again. Thankyou ladies
Fantastic experience: Brilliant Izzie and Ross were a delight and extremely helpful booking our holiday in Seville! Thankyou, will be using again
Fantastic experience: Excellent, friendly and very knowledgeable staff. Both Ross and Izzie were fantastic to deal with and we will definitely book with them again.
Fantastic experience: What can I say only THANKYOU! You helped us to have a fabulous holiday in a fantastic hotel that you found for us! You assured me that it would all be right for me & my two besties & you weren't wrong! Your service is so personal, you were in constant contact with me & even though I became ill after booking where my speech was affected, you were patient, considerate & helpful! Roll on the next holiday & thanks to all the friendly & helpful staff!
Fantastic experience: Demi and the team were patient really helpful booking us a last minute easter trip understood exactly what we needed and checked us in printed boarding passes making the travel smooth with nil stress we will be in touch again for brilliant services
Fantastic experience: Paige was exceptionally helpful dealing with my many changing requests she managed to find and book us a perfect holiday for 6 people. I would definitely recommend seeing Paige if you want excellent customer service and help to book your holiday
Fantastic experience: I have been booking holidays here for 10 years plus and always feel Louise has time to look thoroughly to suit my requirements knowing im fussy and probably have a million questions about each holiday we look at together! She is very patient and will give her honest opinions about holidays i have in mind when i ask her to look at them! She Always makes sure we are getting the best value for money too and with many years of working/experience herself in many countries she has the best knowledge and advice to give out! I always leave the shop happy and excited knowing she has thoroughly helped me make my decision! The other staff in the shop are always welcoming and your greeted with a smile each time too! Highly recommend booking here! X
Fantastic experience: Really easy to book with and Serena was really helpful
Fantastic experience: Demi dealt with our wishes so professionally she was amazing from our initial enquiry to us booking. Nothing was too much trouble for her. She sent us various quotes and hotels, didn’t push us in any way and left it to us to decide which we preferred but once we had she sorted everything out. She was so understanding of my personal needs too with me needing assistance through my terminal illness and followed everything I asked of her. I will definitely ask for her on our next trip. Thank you for everything. Michelle and Nigel Spencer
Fantastic experience: Booked our holiday through the Hebden Bridge branch, Ross was really helpful, friendly and very knowledgeable. Called into the shop today and Demi was super helpful and welcoming. I wouldn’t hesitate to recommend them, based on the excellent service I received.
Fantastic experience: They were amazing and so friendly and made us feel so at easy. Would highly recommend, for easy!
Fantastic experience: Demi was amazing at helping me book my holiday for this year, and has been just as good when helping me book holidays in the past, whether that be a holiday for 2 people or a large group booking. I am a very demanding client and can be quite picky, but nothing is ever too much trouble for her, and she never rushed my decision! She is very knowledgeable and offers great advice, especially if you’re not quite sure where you want to go! I will not hesitate to use Demi again for future holidays
Fantastic experience: Just recently booked through tasha and izzie such a great help absolutely stress free would definitely book with them again
Fantastic experience: Went to Pennine today 130425 to book Krakow for March 2026 with friends and Ross couldn't have been more helpful and friendly, the whole experience was easy and Ross was informative and generally just great. He also sorted out bits relating to other holidays we have booked with Pennine, cannot recommend them enough
Fantastic experience: We always book through pennine travel and found them to be excellent at facilitating our needs particularly for myself as I am disabled. Thank for everything pennine travel
Fantastic experience: Lois has been amazing from start to finish making my holiday booking run smoothly going above and beyond. Always on hand to answer queries no mattwr how daft. Lois helped with an unplanned change to my booking with understanding and courtesy and provided a really personal service so much so I booked another holiday with you.
Fantastic experience: Great service and definitely booking more holidays in the future
Fantastic experience: Great company, I dealt with Paige who was an absolute star and went above and beyond to find the holiday we wanted. Would definitely recommend and use again. Thanks
Fantastic experience: Fantastic service been looked after all through out the holidays
Fantastic experience: Tashi was absolutely brilliant. Friendly, efficient and very informative.
Fantastic experience: Very happy with the fast response and ease of booking. Will definitely be using your services again
Fantastic experience: Brilliant service by Paige at the Hebden Bridge branch, nothing was too much trouble, and everything was explained fully. Thank you Paige
Fantastic experience: Paige was superb. She was so helpful and very efficient. An absolute pleasure. Very much looking forward to this holiday!
Fantastic experience: Absolutely amazing very helpful friendly staff who help wherever they can from start to finish to make sure you have a great holiday and they are always great on price wouldn't go anywhere else
Fantastic experience: Great travel company. Helped book a fantastic holiday for a big group matching a price I’d seen. Lois was helpful and efficient
Fantastic experience: Brilliant service and very helpful
Fantastic experience: Fantastic service from start to finish. Highly recommend and a wonderful holiday
Fantastic experience: Only feels fair to finally leave a review! We have used the team here so often for our holidays, so helpful and polite whilst also sharing great knowledge to find our family some lovely holidays. Thanks for your great work.
Fantastic experience: Good service and great prices, thanks Lois.
Fantastic experience: We always book our holidays with pennine travel with no problems, they are a very friendly team and always happy to help. We've just had to change a holiday date because of work commitments and they was very helpful. Just would like to say a big thankyou to Louise and her team.would recommend to anyboby
Fantastic experience: Wandered in to pennine with very specific requirements and a specific budget. Lois managed to find exactly what we were looking for under our budget. They sorted everything from booking, to check in and even airport parking. Will definitely be using again in future
Fantastic experience: Excellent service by all staff
Fantastic experience: I have recently booked a holiday with Pennine travel and dealt with Ross. He was really friendly and extremely helpful and nothing was too much trouble (I asked a lot of questions!). Would highly recommend.
Fantastic experience: We have used Pennine for many years after they were recommended to us. They don't rush you, looked at many options for us and are amazing. Always come away very happy.
Fantastic experience: Pennine travel is our go to travel agent, the staff certainly go the extra mile. We had an issue with a bag lost by our airline, the staff at Pennine used all their expertise and located the bag and had it delivered to our ship. Highly recommend them
Fantastic experience: The staff are so helpful and professional. They got me an excellent flight at the best price, and factored in all the other aspects of my trip such as time of departure etc. I'm so glad I used their expertise instead of going the nerve-racking process of booking myself.
Fantastic experience: Great service go above and beyond to help everytime Always available to talk too as well
Positive experience: Staff are always efficient and friendly. Usually get a better price for a package holiday than I see on the internet at home.
Fantastic experience: Great service from all at Pennine Travel. 6 flights booked. They even checked in online for me whilst I was away and on urgent standby when I thought I was going to miss flight number 5!! Amazing people! Highly recommend whether it's a package holiday, flights or are looking for a tailor made holiday.
Fantastic experience: Would highly recommend Pennine to anyone! The team are so helpful and patient with you, understanding your requirements and working out the best deals. This is our 5th time of booking with Pennine. Thank you to all involved hears to our next trip.
Fantastic experience: Fantastic service from Tasha & her team. We were walk-ins. Tasha took time to understand our situation & came up with great options. All staff were personable & professional, including the young lady in training & the person processing the booking. Great service & I will be back!
Fantastic experience: First time using pennine travel and will use again. Did the Polar express and york stay. Everything from start to finish was very well organised coach comfortable, hotel was great much better than I expected and the Polar express was just great fun. Excellent time was had by all
Fantastic experience: Our first booking with Pennine, we won't hesitate to come back, they took care of everything and it all ran so smoothly from start to finish, thank you so much
Negative experience: Ignores requests several times and not accommodating. Been ignored for 4 weeks. Gone rubbish since its changed to hays. If you don't work then this will be the best place to contact If you work then don't bother with them
Fantastic experience: Very helpful staff..due of having all our details on their computer, it doesn't take more than 5 minutes to book our holidays( my wife and I find our holiday).Last one booked it was last week..no hassle.!! We recommend this travel agency.
Fantastic experience: Lovely helpful friendly staff
Fantastic experience: Always friendly and try their best to find exactly what you are looking for
Fantastic experience: Used pennine travel a few times now … very responsive, great customer service .. already booking my next trip x
Fantastic experience: Fabulous company! So helpful. The hotel they recommended was perfect. My daughter, parents and ourselves won't use anyone else. Highly recommend.
Fantastic experience: Great place to book a holiday, lovely friendly staff
Fantastic experience: What can I say,brilliant as usual,they allways find you a good deal no matter how long I takes and a brew thrown in as well.
Fantastic experience: We have just had the holiday of a lifetime all organized by Beth and her team. We flew to Singapore then onto Perth where we boarded the Indian Pacific Train stopping at some fantastic locations then arriving in Sydney, we boarded Celebrity Cruises for a 12 night trip around New Zealand back to Sydney visiting Manley Island and Bondi Beach. Having couriers meeting us at the Airports and to finish of our trip on our return stay in Singapore we visited Raffles. The Gardens by the Bay light show then finally at Singapore Airport seeing The Jewel. Thank you so much for everything you did in organizing this special trip.
Fantastic experience: Called in today to see if they could match an online quote from TUI.. not only did Louise match the exact same holiday she beat the price and we got 3 extra night's to boot!!.. Happy days, it doesn't always pay to shop online so pop into Pennine travel and let Louise and her staff see what they can do for you.. you may just be pleasantly surprised I know I was.
Fantastic experience: You know you've had a great experience from start to finish when your contacting the same travel company to book your next family holiday whilst your still on holiday. Louise and the team at Pennine have been on hand for everything from finding something to suit all the family right through to online check in. Will 100% be using this company for all our future holidays.
Fantastic experience: The easiest and friendliest way to book a holiday! Nothing was too much trouble and we had the most enjoyable time booking our trip. I’m sure it will not be long before we’re back!!
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