Cubaism Ltd
Information about Cubaism Ltd
SW11 5HD, London
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Your Destination Management Co. (DMC) for Cuba. Originally Cubaism was both a Travel Agency & Tour Operator. Cubaism was nominated Cuba's Best Travel Agency in 2017 by the World Travel Association.
You & your clients will benefit from our 23 years of expertise, good supplier relations & competitive rates
Specialist provider of the official UK & International Cuban Tourist Visa Card platform cuba visas .com
Our comment from TraTraTravel UK about Cubaism Ltd:
Cubaism Ltd offers an exceptional service for obtaining Cuban tourist cards and visas, making the travel process hassle-free. Customers frequently praise the company for its fast and efficient service, with many receiving their cards within 48 hours or less. Several users have highlighted the great customer support they received, mentioning the prompt assistance when inquiring about their orders.
Many travelers appreciate the easy online application process and the reliable communication provided throughout. The company has been recognized for going above and beyond, especially when handling last-minute requests or resolving issues caused by external factors, such as postal delays.
While there have been some negative experiences reported regarding communication difficulties and occasional delays, the company has acknowledged past staffing issues and is committed to resolving these challenges. Overall, Cubaism Ltd is highly recommended for anyone needing Cuban visas or tourist cards, thanks to its dedicated staff and proven track record.
Cubaism Ltd: Reviews
Fantastic experience: Great service, received my visa in only a few days. They sent the information I had submitted by email so I could double check it to ensure it was correct. Would recommend and use their services again in future.
Fantastic experience: Perfect and fast service, highly recommended if you need the cuban visa delivered in the UK.
Fantastic experience: Only realised we needed a tourist card for Cuba two days before we were due to fly. Contacted them and they arranged for next day delivery of our cards within an hour of me completing the form. Great customer service!
Fantastic experience: Super efficient and really genuine. I was extremely last minute with my visa and the phone was answered straight away and the visa was done and collected on the same day. So grateful and thank you so much
Negative experience: I was disappointed. I ordered a tourist card on 18 October. I received a confirmation email, which indicated that I should receive it the next day. Then nothing. Fortunately my plans changed. I sent an email on the 24th and then on the 26th received a phone call asking if I wanted to continue with the purchase. I received the tourist card on the 27th - so nine days, despite the fact that they charged me for next day delivery.
Negative experience: Avoid! Unsure if the company is having staffing issues but it was almost impossible to make contact? Main phone line out of service and WhatsApp number goes through to a gentleman that no longer works there, who wasn’t best pleased that his number was still on there as a main point of contact. I tried every avenue to contact Cubaism and when they did eventually answer via Facebook messenger, my visa still wasn’t processed and another week went by. I did however appreciate that they did eventually reply to confirm the cancellation of the order when I said to not bother processing them anymore as it was too late. Save yourself the hassle and go elsewhere!
We are very sorry you had a bad experience with us. Yes, we did have some staffing & tecnical issues. They are resolved now. All tourist card visa orders are currently being processed and dispatched the same day.
Fantastic experience: 推薦住在台灣且要從歐洲轉機前往古巴的朋友可以嘗試這個方式取得古巴觀光卡。我的國家沒有販售CUBA VISA的地方,謝謝Cubaism Ltd公司提供這個管道使我順利取得VISA。這次從訂購到取件約莫等待25天(適逢罷工、聖誕節、新年因而造成延宕),不過可以順利在旅行前收到才是最重要的!
Fantastic experience: Fantastic, quick and friendly service. My last-minute visa was arranged promptly
Thank you for your kind review Jade, we are always happy to help!
Fantastic experience: Easy ordering, super fast dispatch - received the visas in under 48 hours!
Fantastic experience: Quick next day delivery can't fault the service will definitely use them again
Fantastic experience: Last week my holiday to Jamaica was cancelled due to Covid, so I changed last minute to Cuba. Nobody informed me that I had to have a visa to enter Cuba. I was flying Thursday morning and found out Wednesday late afternoon that I needed a visa. Clearly this was too late to get one and I thought this was going to be impossible. I called cubaism at 16:59, the shop was due to close at 17:00. Luckily the two amazing men said they would stay open for me, I was in west London so it took me an hour to get to them. I have never experienced such amazing service in my life. They not only saved my holiday but also my 30th birthday, I think they are angels sent from heaven, living proof that kind people still exist. I would 1000% recommend them to anybody such genuine kind people. Thank you so so much. Also they talked me through the whole process over the phone. I am so grateful and just to let you know I had an amazing time in Cuba, thank youuuu!
Fantastic experience: Brilliant!!!! Ordered at 1.30pm on Tuesday with RM special delivery and my Cuba tourist cards arrived 12.00pm on Wednesday!!! Excellent service for last minute travel, would definitely recommend!
Positive experience: During Covid I elected to collect my visa. Difficult getting someone to pickup phone when you ring office. Trying to find office was a nightmare as nothing on front of unit to indicate any connection with Cuba. However once found pleasant service and items collected
Fantastic experience: Used these guys to book tourist visas for our Cuban trip. We ordered on the weekend and they had dispatched by the Monday and through my letterbox on the Tuesday using the Royal Mail tracked delivery service. Whilst the website could do with some improvements from a UX point of view the turn around and prompt delivery was fantastic! I would not hesitate to use again.
Fantastic experience: Need the tourist visa for Cuba and these guys did a great job posting out next day. If you need you urgently best go for the express service as currently Royal Mail Signed for can take up to a week!
Fantastic experience: Sofia, Thankyou very much for responding to my email & contacting me by phone which enabled us to collect visas from your London office. Your professional & customer friendly service did not go unoticed and I would definitely use this company again & recommend CUBAISM LTD to anyone that I/we know that are going to Cuba & require a visa in the future. 5⭐ service. Ken
Thank you very much for your kind words, Ken. Happy to help!
-Sofia
Fantastic experience: Tourist Card It only took 4 days from ordering until the visas arrived in the post. Cubaism kept me well informed at each stage of processing. They made the whole process very simple and I would use them next time. Thank you.
Fantastic experience: I completed the information required and I had our travel cards the next day. A very professional Company, I will be using them again. Sharron
Thank you for your kind review Sharron.
All the best,
Sofia
Fantastic experience: Even in shaky times as now - perfect service, spot on delivery of cuba tourist card even to Austria!
Thank you Helmut
Fantastic experience: reliable and fast
Thank you for the 5 star review and enjoy your trip.
Fantastic experience: Visa service fast and efficient.
Fantastic experience: Efficient, quick, simple.
Thank you for reviewing our website Steve. We are glad that we were able to provide you service
Fantastic experience: excellent service. easy to request a visa. efficient and prompt delivery
Thank you for the 5 star review. Our aim is to provide efficient and fast service and we are glad that were able to assist you.
Fantastic experience: It is the second time I used Cubaism Ltd to get my Cuban visa and I am really satisfied with their service. I totally recommend them.
Hi Raluca, thank you for your review.We are glad that you decided to place an order with us again. Enjoy your trip.
Fantastic experience: Great service and very quick
Hi Roisin. Thank you for your five stars review and enjoy your trip.
Fantastic experience: Excellent speedy service recommended
Hi Colin, Thank you for your 5 stars review. Have a pleasant trip.
Fantastic experience: Super fast service.
Hi Poppy, it was a pleasure serving you. We really appreciate you taking the time to share your feedback.
Fantastic experience: Excellent customer service. Very responsive with answering queries and super fast delivery too. Thank you!
Thank you Karan. Enjoy your trip.
Fantastic experience: Quick and easy.
Thank you for your review Kevan. Have a pleasant trip.
Fantastic experience: Amazing service the tourist cards came within two days ! I would highly recommend also just to point out they are a cheaper price !!! cant wait for our trip !!
Hi John, thank you for 5 stars review. We aim to please our customers. Have a nice trip.
Fantastic experience: First class service .Applied for the visitors visas on Sunday and got them on Thursday after missing the mail on Wednesday. Application was very easy and straight forward.
Hi Jez, thank you for your nice feedback regarding your purchase experience of Cuban tourist visa cards. Have a nice trip!
Fantastic experience: Amazing service. Delivered within 2 days. Cheaper and easier than the embassy. Will be using again. Thank you!
Hi Elaine, it was a pleasure serving you. I really appreciate you taking the time to share your feedback. We hope you'll see us again!
Fantastic experience: Awesome service and amazing customer support!!
Hi Alex, we're happy that you're happy! Have a nice trip!
Positive experience: I just purchased 4 Cuban Tourist Visa Cards for myself and my family. Within 48 hours I had them in my hand.... no fuss... no problems at all. Great company and would recommend them to anyone.
Fantastic experience: Great efficient and fast service.
Hi Mark, thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Fantastic experience: super fast (24h) and very efficient! also their online chat is very professional when asking details.
We appreciate your nice review and are glad that we were able to provide professional service to you. Enjoy your journey to Cuba.
Fantastic experience: excellent fast service
Thank you for your nice feedback regarding your purchase experience of Cuban tourist visa cards. Have a nice trip to Cuba.
Fantastic experience: I ordered my tourist card after seeing some recommendations on trip advisor. The card arrived within a week via international post. I work in Gibraltar so the whole process via uk or spanish consulate would have been hassle. This was quick, easy, great service and reasonable cost.
Hi Theresa, thank you for your nice review, we always aim to provide the best Cuba Visa service. Have a nice trip!
Fantastic experience: Excellent and speedy service - definitely recommend!
Thank you for the feedback.
Fantastic experience: Was abit sceptical at first but the cards turned up within 3 or 4 days had regular emails regarding status haven't used the cards yet but no complaints so far
Thank you for your Feedback. Since many people use our tourist cards, you will not have any problems with entering Cuba.
Have a nice journey to Cuba!
Fantastic experience: Legit website and company which provided an easy and fast way to get my tourist card in a couple of days. No need for extra documents or anything, just head to their website, I definitely recommend it!
Thank you for your nice review. We really appreciate your recommendation to use cubavisas.com
Fantastic experience: Ordered to my workplace in Netherlands and it arrived within a few days! Very happy with the service
We appreciate your nice review. We always try to provide a fast and reliable service to our customers. Enjoy Cuba!
Fantastic experience: Excellent service, cheaper, quicker & easier than going directly with the Embassy. I was concerned at first as I thought it was too good to be true but after checking reviews I decided to proceed. The tourist cards came the next day so they were super efficient!
We are glad you had a very good experience with us. Many people don't know that they can apply online with us instead taking the slow path by applying at the Cuban Embassy.
Fantastic experience: Absolutely brilliant Service I would highly recommend this Company
Thank you for your nice feedback and we are glad we were able to help to organize a hopefully amazing journey to Cuba.
Fantastic experience: Very quick and efficient service, tourist cards delivered to my my door within 2 days of ordering with priority delivery. Great customer service as well when I realized I had made a mistake on one of the applications.
We are glad you had a good experience with us. Customer service is very important to us and we are happy you recognized it.
Fantastic experience: The service was really fast. I ordered Cuban tourist cards and I received them by post 3 working days later. I really recommend this agency for Cuban tourist cards.
We are really glad that you received your Cuban tourist cards really fast. It was a pleasure to assist you with your journey to Cuba.
Fantastic experience: Super simple online visa application. Filled out the form and paid on Friday, received the visa on Tuesday :)
We are glad that we were able to match your expectations. Have a wonderful trip to Cuba.
Fantastic experience: Great, fast and efficient service!
Thank you very much for the nice review. We try to make as convenient as possible for you.
Fantastic experience: Quick and efficient service. I got my tourist cards in a couple of days and great follow up. I do recommend!
Thank you for the lovely review. We are glad that we were able to assist you.
Fantastic experience: Quick and simple.
Thank you Joanna for your nice review!
Fantastic experience: Quick and very efficient. Visitor Cards when we expected them. We were kept informed of the progress throughout.
Thank you for your nice review. We are trying to make the process as transparent as possible.
Fantastic experience: Great service! Very caring. They emailed me when they saw that the visas could not be delivered. Recommend it!
Thank you for the nice review. We aim to provide the best possible customer service to you.
Fantastic experience: Very quick and helpful. Followed up when I had made a mistake on the application and got it sorted.
Thank you for the nice review. We are always trying to think ahead to enable a comfortable experience.
Fantastic experience: I was really panicking after Thomas Cook collapsed, as they were to provide visa. Air France as useless as ever. After finding this company on the internet, the Visa arrived the next day!
We are glad we were able to help that you can finally enjoy your holidays. Have a great trip.
Fantastic experience: Fantastic service. Super quick and efficient with great follow up. Would not hesitate to recommend and use for all of my clients booking holidays with Holiday Designers to Cuba.
We appreciate your nice review! Thank you.
Fantastic experience: AWESOME service! I FULLY recommend then! Excellent customer service --- EXCELENTE servicio!!! Yo tenía un apuro en Londres y ellos amablemente me resolvieron el trámite de la visa en solo cuestión de horas! NO DUDEN EN CONTACTARLOS!
Hi Daniel, we're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you.
Fantastic experience: Very helpful and reliable. The ideal agency for your trip in Cuba with the fastest issuance of your tourist card.
Hi Maria, thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Fantastic experience: Cubaism - you are the best! We planned our trip completely on our own and were quite apprehensive when considering our options of applying for tourist cards. Your online application process was easy to follow and your service super fast (even though we didn't apply for the express option). Thank you - our trip to Cuba was amazing and you played an important part in it.
Hi Kristina, thank you for your review. It is always a great pleasure for us assisting with Cuba travel planning, both to offer independent travellers with their Cuba Tourist Cards or to plan holidays from start to finish. Hope you will choose Cubaism again. Best regards, Cubaism Team
Fantastic experience: Fantastic service! Applied for my Visa on Friday at 4.30pm and they were at my house Saturday morning. Would certainly recommend using Cubaism.
Thank you for your review Michael. We are really glad to hear you had a good experience using our Cuba Visas website. We wish you a great time in Cuba!
Fantastic experience: Amazing service - genuine price and super quick turnaround times. Recommend to all
Thank you Tony for your review! We are glad to hear that you had a good experience buying your Tourist Card from us!
Fantastic experience: Very experienced Cuban travel company.
Thank you Chami. It has been a pleasure organising your Cuba Travel. Hope you'll travel again with us.
Fantastic experience: Very easy to use. I listed the wrong airport in my initial request, but emailed straight away. The error was fixed, and they sent me a email confirmation. Visas arrived next day. Great service, and cheaper than the others. Thanks.
Hi Tyrone. Thank you for your review about cubavisas.com. We are glad to read you received a great service. Please feel free to contact us if you require any other Cuba travel service.
Fantastic experience: Great service. I ordered my tourist card and received it only in 2 working days. They also offer other services like hotels, car hires and dives. Customer service is really helpful and they gave me great advices.
Hi Amira, thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!
Fantastic experience: Very efficient service. I have ordered on Thursday and received it on Saturday. Great customer service.
Hi Lenira, we are very happy to hear you had a good experience ordering your Tourist Card on our website cubavisas.com. And please feel free to contact us if you need any other advice about Cuba Travel. Best, Cubaism Team
Fantastic experience: Very professional. Fast , cheap and great communication , highly recommended !!
Hi Nicholas, we are very pleased to hear that you had a good experience using our Cuba Tourist Cards website Cubavisas.com. Thank you for the review and best regards, Cubaism Team
Fantastic experience: Great service, ordered visa on Monday and got it on Wednesday !
Hi Anna, thank you for your feedback. We are happy to year you enjoyed using our Cuba Tourist Card service and we wish you a lovely time in Cuba! Best, Cubaism Team
Fantastic experience: Found through a friend and have to say communication and service were faultless. Couldn't do enough to help and when there were a few issues receiving the visa (international post, not the fault of Cubaism) they made sure I received the visa after re-sending free of charge. Would thoroughly recommend their service. Thanks.
Hi Gavin, thank you for your feedback. The team here at Cubaism is very proud to read your note. Sometimes there can be hitches with deliveries but we are grateful you trusted us and let us solve the problem. We hope you'll use our services again for future travel to Cuba!
Fantastic experience: Obtained Cuba Tourist Cards from this company. They arrived the day after I applied for them, even though I didn't choose a fast track service! That is great customer service so I highly recommend them. They even emailed me to make sure I had got them OK. Very pleased.
Hi Howard, thank you again for taking the time to share your experience with us. We're grateful for customers like you. I'm glad we were able to meet your expectations!
Positive experience: Very small office far from nearest metro.
Fantastic experience: Cubaism is a very professional agency, I recommend it to all who want to travel to Cuba. It has a spectacular staff, very attentive and helpful. They provide important information about the cultural life of the island in their web pages. Great job!!!!!!!!
Fantastic experience: You can travel to Cuba and enjoy many experiences through Cubaism agency: art tours, shopping tours, hotel reservations, etc. With high quality staff they allow you know better this wonderful country.
Fantastic experience: This agency has been really helpful, they make my family travel so much easier. They save a lot of time, thanks to that we where able to spend more time together. Very professional!!!
Fantastic experience: I went to Cuba last year with my family and we booked all oyr holiday euth Cubaism. The staff has a great knowledge about the country and helped us putting together our preferred itinerary. We all loved the country and had the best time in Cuba. Highly recommend!!
Fantastic experience: Great company! Very friendly and helpful staff . They have offices in London and Havana ready to help when you need them. Recommended if you want to plan a trip to Cuba.
Fantastic experience: Thank you for making my Cuba trip happen for a great value!
Fantastic experience: Servicios rápidos y muy profesionales. El personal de la compañía es muy atento. Igualmente buena la información que proveen sus sitios web. Una excelente manera para acercarse a Cuba.
Fantastic experience: Cubaism is a very proffesional company that has very good service and a first class staff. I would recommend it to anyone who wants to know Cuba.
Fantastic experience: Great staff and services. Cubaism is a very professional company committed with improving its work each day and satisfying travelers, providing them accurate info about destinations and interesting offers.
Negative experience: Awful company advised me to sell my unwanted visa on ebay or travel to Cuba twice.Terrible customer service
Fantastic experience: Amazing customer service! They issued Cuba tourist cards for my family which got lost in the post (not even in the origin country). They agreed to reissue them free of charge and sent them via next day delivery to the requested address, free as well. Very much recommended!
Negative experience: Impossible. I have a room paid, but the hotel find not the reservation. The voucher was also not recognized, so we got no room. From home I have many emails exchanged with the company. Help was always promised, but I did not receive a refund until today. On my last email has also not answered me.
Negative experience: Working on it......After a week , still don't know if I have a reservation in Hanabanilla, Cuba.....
Negative experience: These guys were unprofessional and completely messed up my tourist card leading to a lot of stress and wasted time and money. I travel very frequently to many different countries throughout the world so I have to deal with VISAs etc on a regular basis. Cubaism are difficult to reach! In the end, my tourist card arrived one day before I was due to fly (only because I reminded them that I hadn't yet received it), with a mistake on it (obviously no time for it to be corrected). So instead, I had to pay $100 at the airport for a new one. A big waste of time!
Fantastic experience: great experience, fast service I had a small problem with the mail (not caused by them) and they checked and followed up. recommended
Fantastic experience: I didn't have a problem with Cubaism Ltd. I arranged my Cuba Tourist Card with them from Australia without a hitch. I would use them again. Thanks.
Negative experience: Horrible. This company will not refund your money and will be completely unavailable when trying to contact them regarding your reservations. Cubaism never returned a singe phone call - which I left multiple messages at every possible number globally I could find. My emails have never been acknowledged, except for one email, to tell us they would not refund our money for hotel and car rental in a very cold manner and single sentenced manner. even though it was prior to 72 hours notice, due to our flights cancellations, an unforeseen circumstance. My husband got hold of someone and they finally agreed to refund our car rental, but it was only words. We have not seen a dime or heard a word again. We are disputing charges with our credit card company now. Don't waste your time with this horrible company. When traveling I want to feel confident in knowing I can reach my booking agent if my flight is cancelled or an unforeseen event occurs. How can I cancel a reservation if I can't get in touch with anyone? Don't waste your time. I am Cuban and I can't believe a company claiming to represent Cuba, a country that bases business on accountability and people keeping their word, trusting another. What a disappointment. No response from this company after many many attempts to simply TALK to someone about our bookings made with their company. I would,t call Cubaism a company, more like a scam and a huge disappointment.
Fantastic experience: Es una empresa muy seria, con una gran calidez humana, muy efectiva y rápida en su trabajo. Yo reservo con ellos desde hace más de tres años y nunca he tenido ningun inconveniente. Realmente es un gusto poder ser atendidos por esta empresa. Estoy super feliz !!!! por ser atedido tan bien y con tanta calidad. gracias a todos.
Fantastic experience: Cubaism gave my and the company I work for an exceptional service. It removes the potential hassle of dealing with hotels in Cuba that don't have a web-page or contact info on the web. They provided me with the best service ever. Definitely will use Cubaism's services again in the future. Thanks!!
Leave your opinion about Cubaism Ltd:
Cubaism Ltd appears in the following listings:
Other travel agencies that might interest you
A & M Visa Services ltd
Place to Place Travel Ltd
ACTION CULTURE
CVL TRAVEL
Nextlandia
bestairfare
TravelWorld UK
Nota Bene Global
Add your travel agency to our directory for free
If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.