Neil Maslen - Travel Counsellors
Bespoke tailor made travel
Opening hours
- sunday: (closed)
- monday: 10h-17h
- tuesday: 10h-21h
- wednesday: 10h-21h
- thursday: 10h-17h
- friday: 10h-17h
- saturday: (closed)
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Neil Maslen - Travel Counsellors: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 10 reviews
Fantastic experience: Neil organised a great family holiday to Dubai and also a couples trip to Italy!! Everything went smoothly and a small hiccup with checking in on the Italy trip was swiftly sorted even though it was late in the day! Highly recommend
Fantastic experience: Neil and Abbie helped plan a great trip for me, they listened to everything I wanted from the trip and helped to make it run smoothly from the very start to when I came home!
Fantastic experience: Neil has worked with us for three years now and his knowledge of our likes and interests helps to inform his choices. We are just back from a three week road trip in Canada and the New England US states; ( the third holiday master minded by Neil) and which was a bucket list item for my wife, and very important to have been done right. It was! We stayed in NINE different accomodations, all of which ticked our boxes for style, type and location. Never have we had a bigger room in New York than the Ace Hotel in Brooklyn! (Last photo is the room view). I challenge anyone to have done a better job. We have another Neil trip later this year..... and will be looking for his inspiration very soon for 2027. Thank you!
Fantastic experience: Neil and Abbie, made my booking experience so easy and stress free, they listened to everything I wanted from my trip and really delivered the perfect holiday would highly recommend 😊
Fantastic experience: We’d actually meant to leave this review months ago, but life got in the way. It was only after recently chatting with friends about our trip and the fantastic service we received that we wanted to make sure we came back and left the review Neil deserved. From the very beginning, Neil really understood what we were looking for. He listened to what we wanted from the trip and put together a fantastic itinerary for almost three weeks across Buenos Aires, Iguazú, Rio de Janeiro and Búzios. Throughout the planning process he gave us a range of hotel options, all of which were excellent, so we always felt involved in the decisions rather than simply being presented with a single choice. During the trip we had a couple of minor issues that were completely outside anyone’s control, but what really stood out was how quickly Neil responded. He was always easy to get hold of, reassured us immediately and sorted everything out with no stress on our part. Having that level of support while you’re on the other side of the world is invaluable. The whole experience, from planning through to returning home, was seamless. We wouldn’t hesitate to recommend Neil to anyone looking for a personalised, professional travel service, and we’ll certainly be booking with him again for our next adventure.
Fantastic experience: Neil is always quick to respond to any enquiries l make . He is very knowledgeable and can always advise us in best places to go Thank you so much in advance it’s really appreciated.
Fantastic experience: Neil is very knowledgeable and justifies the use of your budget to maximise the best places you can see/activities you can do. He was very friendly and made my husband and I feel like nothing was too much bother. Highly recommend.
Fantastic experience: I can’t recommend Neil highly enough. He has arranged 4 holidays for us as a family and each one has been perfect. Neil really listens to what I ask and nothing is too much trouble for him.
Fantastic experience: Neil has been amazing for our family and we have used him for numerous holidays. He really understands our brief and knows what we are looking for, our likes and dislikes, and always exceeds expectations. We are a family of 5 which adds to the complexity of booking a holiday. He’s very knowledgeable, easy to talk to and we have recommended him to friends who have also used his services and been very happy!
Fantastic experience: Neil has booked numerous different European and worldwhile holidays for us. (Including a family 4 month mega trip across various parts of the world) He is a fountain of all knowledge relating to all things travel and I genuinely wouldn’t trust my travel plans with anyone else. He has travelled extensively, so has experienced so much first hand which means he is well equipped with where to go and how to get there! I wouldn’t trust my holidays and travel plans with anyone else at all. Plus - he’s a pleasure to work with - he’s personable, patient and you can have a laugh along the way whilst getting the holiday you want and always dream about! 10/10
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