
Holidays By Design Cleethorpes

Information about Holidays By Design Cleethorpes
Opening hours
- Monday: 9:30 AM – 5:00 PM
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: 9:30 AM – 5:00 PM
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed
Our comment from TraTraTravel UK about Holidays By Design Cleethorpes:
Holidays By Design Cleethorpes is renowned for its exceptional customer service and knowledgeable staff. Many customers have praised the friendly and helpful team, making the experience enjoyable and stress-free. Visitors often mention the personalized service and the ability to provide valuable recommendations tailored to their holiday needs.
While the majority of experiences have been positive, there have been isolated incidents where some customers felt disappointed. For instance, a few users reported poor communication or felt embarrassed due to unprofessional behavior from certain staff members. However, these are rare compared to the overwhelming positive feedback.
Some of the key highlights from customer reviews include:
- Excellent, friendly service with a personal touch.
- Great deals offered for various holiday options.
- Staff who go above and beyond to ensure a smooth booking process.
- Knowledgeable agents providing insightful advice on destinations.
- Commitment to helping customers find the perfect holiday package.
Overall, Holidays By Design Cleethorpes is highly recommended for those looking to book their next holiday, promising a delightful experience from start to finish.
Holidays By Design Cleethorpes: Reviews
Fantastic experience: Best yet xxx
Fantastic experience: Always a great experience in here, staff are lovely and helpful
Fantastic experience: Always a great experience in here, staff are lovely and helpful
Fantastic experience: 5 star service brilliant staff
Negative experience: Spoke to someone on the phone and then came into the shop to view hotels. I spoke with Becky in the shop who was incredibly rude. Instead of explaining that the average price was above our budget for where we wanted to go she basically told me that isn’t good enough. There were other people in the shop and I felt incredibly embarrassed. Also wouldn’t look at any of the airports I’d said we would fly from.
Fantastic experience: Called into a few agents in the town but knew I would end up booking with Holidays By Design... I'm sure you can get deals other places too but the friendly welcome, personal staff recommendations (for and against) not to mention these guys charitable donations are just a few reasons why I won't go anywhere else to book ✈️
Fantastic experience: Great help and a wealth of knowledge on the areas we were interested in.
Fantastic experience: We've booked a couple of times with HBD and both times we've had excellent service. Fantastic staff.
Fantastic experience: So informative and gave us great advice
Fantastic experience: First class service, highly recommend.
Fantastic experience: Good Experience, friendly and knowledgeable staff who went above to above and beyond to help us both out
Fantastic experience: Just booked a holiday when calling into branch to only enquire. Lady behind the desk Was very helpful and all parties left happy.
Fantastic experience: We’ve booked a few holidays through Holidays by Design and they are always so helpful and knowledgeable, would definitely recommend
Negative experience: Scored as 1 as I never actually got to fulfil a booking. I have filled in your contact form twice. The fist time nobody bothered to call me to discuss my holiday requirements. The second time I had a call the following day, you asked me further questions to look at putting a package together and then nothing - no call. That was over a month ago. I was very disappointed as have heard such good things about you and never experienced it for myself. We have now booked a holiday through another agent.
Fantastic experience: Booked our first holiday here without the family. Was massive help and had lots of recommendations to guide you and sort us out as much as possible. Lewis Morgan loved the experience as well.
Fantastic experience: Very professional went in to book a holiday for April, was in and out within 10 minutes sorted. Wish we had used them sooner will definitely be back, special thanks to Julie.
Fantastic experience: Very helpful, knowledgeable, see you for our next holiday!
Fantastic experience: Great service the ladies here are lovely x
Fantastic experience: Great staff would bend over backwards to help secure your dream holiday
Fantastic experience: Great service as always
Fantastic experience: Great place to book an holiday Bulgaria really enjoyed it
Fantastic experience: Very helpfull staff first time ive been and will be going back again to book another holiday Thanks for advice and friendly staff
Fantastic experience: Booked 2 holidays last year. 1 for this year and 1 for next. Great service friendly staff very good price.
Fantastic experience: Gave us what we asked for. Thank You.
Fantastic experience: Just booked our holiday with Lynn she couldn’t of made it any easier. Ended up with a really good deal defiantly recommend booking with a local company as we found it’s not only cheaper it’s just so much more straight forward!
Positive experience: Great staff
Fantastic experience: Great deals
Fantastic experience: Helpful & friendly service
Fantastic experience: Excellent staff and great holiday deals
Negative experience: Wouldn't use this company again if they were the last holiday company on earth sold a cruise that was a booze cruise stick to tui
Negative experience: The brigg branch is an absolute disgrace, after a poor experience with our holiday which me and my wife naturally complained about. The manager came to my place of work to confront me about my bad review and when we expressed our views on the Facebook page and screen shotted and posted other people's reviews about the holiday they blocked us both from the page. Is this how you usually deal with unhappy customers that have given you their hard earned money! Absolutely disgusting and I will be taking further legal action!
Fantastic experience: Wonderful staff who sorted out our holiday query with ease
Fantastic experience: Very friendly and helpful staff
Fantastic experience: Excellent service, customer care, value and they really look after you! Highly recommended and appreciated. Thank you for arranging an excellent holiday
Fantastic experience: Amazing service by holidays by design. Emily was the best travel agent I’ve ever witnessed. So polite and helpful. Lovely girl. 10/10 go here people.
Fantastic experience: Would recommend everybody uses holidays by design brilliant service such friendly staff Emily booked all our holiday for us she was so lovely made it all so easy
Fantastic experience: Just come back from an amazing holiday in Tenerife that was booked through HBD. I couldn’t fault them!!! Their work ethic, communication and customer service is just amazing and we felt so looked after. Thank you so much Julia and HBD team, you’re amazing!!!⭐️⭐️
Fantastic experience: Excellent friendly service
Fantastic experience: Very cheap holidays and staff very responsive. Going to book a holiday with them soon
Fantastic experience: Made booking a holiday so easy. Great service
Fantastic experience: Fantastic holiday at Ramira Beach Kos. Thankyou HBD For a smooth booking and information also answering our enquiries. Had a lovely holiday celebrating our 45th wedding anniversary. Look forward to booking our next holiday through you.
Fantastic experience: We have just returned from Ixia in Rhodes. Thankyou Belinda for the recommendation, it was brilliant. We will definitely be back in soon to book our next holiday. Everyone at HBD are always so lovely and helpful and you deserve your awards so much . Well done and thankyou xx
Fantastic experience: Great place to book your next holiday
Fantastic experience: Booked our very first holiday here. Excellent service and friendly staff. Excited to jet off!
Fantastic experience: Caring staff ...no cheaper online they go the extra mile would definitely recommend
Fantastic experience: Great service and lovely people. I recently booked a fairly last minute holiday with Lisa. From the moment I sat down she established what was important for me and together we went through the options before setting on a week in Turkey. She gave me the benefit of her professional experience and I we settled on a deal. This is where it gets interesting because in my haste I neglected to check if my child’s passport was in date which it wasn’t. With exactly 1 week until the holiday I thought I had no chance but I went back in to seek some advice. Lisa had gone on holiday and to be honest I didn’t expect much help from the other staff as working in sales myself I know what it can be like but I could not have been more wrong. All the staff in that day pitched in with ideas and thanks to them I knew where to start and I got my boys passport a day before flying. The reason I mention this albeit in my own long winded way is that I’m sure that I would probably have saved a few quid booking my holiday myself but the value that this company bought to the table is worth that 10 times over. We had a wonderful holiday and this place has a customer for life so thanks again x
Fantastic experience: There a spot on team... really helpful... dont think I will book with anyone else now....
Fantastic experience: MY FAVOURITE PLACE TO GO BOOK A HOLIDAY OR WEEKEND AWAY. THEY ARE SO PROFESSIONAL AND PRETTY TO LOOK AT. MAKE IT ALL SEEM SO EASY
Fantastic experience: We recently went to NYC, I was really worried about my covid passport but HBD clee were absolutely amazing, they completely reassured me, and even spoke to the airlines for me. They went above and beyond and we had a fab time and will definitely be using them again. Thank you!
Fantastic experience: Fab group of ladies, very helpful would definitely recommend
Fantastic experience: Went in, told them what I'd like, sorted within minutes & price matched the Internet! Highly recommend.
Fantastic experience: Excellent service from start to finish by an incredibly knowledgeable team. Nothing was too much trouble and we will definitely be using Holidays by Design in Brigg for all future bookings. Highly recommended 5*
Fantastic experience: Brilliant and helpful staff no matter what. Willing to help you out
Fantastic experience: The ladys in here are very helpful.nothing is to much trouble
Fantastic experience: Great company we finally got our holiday after covid,this company never let me down,gave me good advice threw covid,this year we got away,great company please book guys
Fantastic experience: Excellent staff and great holiday deals
Fantastic experience: Helpful friendly staff to guide and advise you throughout your holiday options and choices and get you the best possible price through a stress free booking service
Fantastic experience: Good holiday deals.
Fantastic experience: Very friendly helpful ladies
Positive experience: Good efficient service will use them again
Fantastic experience: Absolutely brilliant the Yarramar in Fuengirola was excellent . thankyou holidays by design for organising everything top class sevice.
Fantastic experience: Friendly staff, and nicely organised trips. I would recommend.
Fantastic experience: In the past I have always booked my own travel arrangements, however in the summer of 2019 I decided to visit HBD to see if they could find me a family holiday. They booked me an amazing cruise at a bargain price and since then I have used them for all my trips. They advertise such great holidays to suit a wide variety of needs at great prices, from weekend breaks, to cheap weeks in the sun, to luxury holidays. Staff are professional and efficient. It’s great knowing that in the current pandemic, my travel plans are in good hands with assistance whenever needed.
Fantastic experience: Very helpful, very good customer service Lovely polite member of staff.
Fantastic experience: Great place to book holidays xx
Fantastic experience: Open by the look of things
Fantastic experience: Wouldn't go anywhere else....Friendly girls.. welcoming and they go that little bit further to make you happy.. couldn't ask for more....highly recommended....
Fantastic experience: Excellent service
Fantastic experience: Brilliant
Fantastic experience: Wonderful deals and great ladies x thank you x
Fantastic experience: A great place to book a special holiday
Fantastic experience: Independent, nothing is too much trouble. Booked a holiday for later this year.
Positive experience: Top place for a special holiday and luvly friendly staff
Fantastic experience: Sam was brilliant, went through areas of gran canaria which is where I have been before, but nothing came up that was telling me this is the one, so Sam suggested greece, I agreed so started to look, we found one which was ok but not with the wow factor, I went home to look and found my wow factor, I went back to holidays by design, at which Sam looked after me again, patiently changed the holiday looked at reviews, finally I found my wow factor, great bunch of girl's Sam indeed was lovely all the time she took with me just so I would be happy with my booking, THANK YOU SO MUCH, would definitely recommend holiday's by design
Fantastic experience: Excellent customer service. Highly recommend the ladies at HBD to anyone. Had an issue whilst on holiday in July. Messaged HBD and all was sorted very quickly.
Fantastic experience: Perfect. Julie was very professional and helpful. Lovely people, not pushy at all. Booked just what I wanted.
Fantastic experience: What a friendly service. Definitely go here to book another holiday.
Fantastic experience: Excellent service from the staff, couldn't ask for anything more,highly recommended
Fantastic experience: Super helpful team, really took time to accomodate our travel needs
Fantastic experience: Such a lovely place to go to explore your options for your next adventure. The women in there do their best to find something tailored to suit each member of the party. They was so happy, cheerful and down to earth all the way through. I think I will be a long term customer from now on.
Fantastic experience: Very helpful staff. Knowledgeable about all kinds of holidays
Fantastic experience: Extremely helpful staff.
Fantastic experience: Really friendly and helpful, fab service.
Fantastic experience: Great travel agents with a personal touch.
Fantastic experience: Always smiling and willing to help!
Fantastic experience: Great information & help planning my 1st cruise holiday. Rebecca was very friendly and helpful. Thank you for taking the stress out of the planning for this trip
Fantastic experience: The staff are all excellent and really understand .I would recommend these to everyone
Fantastic experience: once again the girls have delivered with a bargain holiday. nothing is too much trouble, however hard you make it for them they will come up with a fantastic holiday at a bargain price
Fantastic experience: Another holiday booked.. great friendly staff. We wanted to go to Cuba all done and dusted in 15 mins. Many thanks to Julie and the guy..
Negative experience: Not very exciting
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