Downe Travel

Negative experience: Not particularly impressed with a recent trip to Rome. I feel Sharon could have provided better advice. Hotel was in the red light district, I had to telephone to get the bus tour voucher which was supposed to be included in the ticket. The price was relatively reasonable, but due to hotel location and slightly misleading advice about getting there from the airport, I feel somewhat disappointed. To be fair to Downe Travel, I have had good experiences previously and better advice from a different agent at the same agency about getting to the hotel from the airport.

Fantastic experience: We always book with Downe Travel, fantastic Travel Agents and have never been let down yet. Nicola McC is professional and takes her time with customers offering fab advice and I really appreciate her expertise in her field. She knows her stuff. Wouldn't go anywhere else to book!

Negative experience: Went today to get information on a cruise. We only started talking to a young travel agent explaining what we there for, when another mature agent rudely interrupted us. Then, they proceed multiple times to interrupt quite loudly throughout our whole interaction with young travel agent. Very unprofessional and rude! Will not be back or booking with them. Very disappointed as they were highly recommended to us.

Fantastic experience: We always book our holidays with Downe Travel and lately Sharon has been our travel agent . Sharon always takes her time to help us chose the best holiday possible for us at the best price. Nothing is too much trouble for Downe Travel and we would never think of using another travel agency. Thank you so much

Fantastic experience: Can't thank them enough especially Sharon

Fantastic experience: Very friendly and helpful staff nothing was too much bother

Fantastic experience: Vert friendly and helpful as always

Fantastic experience: Very helpful and informative staff, especially Sharon.

Negative experience: Had our Honeymoon in Las Vegas. Was promised we're going to get upgraded for everything because they would be told before our arrival. Paid a fortune but hotels and airlines were not told anything. Terrible service. Too expensive. Not good to still be in business. Stay clear

Fantastic experience: Sharon is very knowledgeable and definitely sorts out a holiday to suit your personal circumstances. Have been using Downe Travel on different occasions have never been let down

Fantastic experience: Very good and helpful

Fantastic experience: Another fantastic holiday thank you Downe Travel - as always your guidance in selecting a location and customer service exceeds my expectations

Fantastic experience: So helpful

Fantastic experience: Details down to a fine art and very attentive staff . Will recommend to others.

Fantastic experience: It's just the best

Positive experience: Great travel agent very helpffull

Fantastic experience: Excellent service staff are very friendly

Fantastic experience: Stephen was simply fantastic.Nothing was too much for him.Gave me so many options on my HOLIDAY choices.That's what I call excellent customer service

Fantastic experience: Nice people and very understanding

Fantastic experience: Friendly and efficient

Fantastic experience: Staff so friendly..i looked up hotel online phoned downe travel and got a great price..They take my monthly card payment over the phone which is also a bonus..x

Fantastic experience: The staff here are the most friendliest helpful people you could ever hope to deal with....thanks boys and girls you are the best

Fantastic experience: Very Professional, very friendly

Fantastic experience: Staff very pleasant and helpful

Fantastic experience: Recommend Down Travel as the staff go out of there way to help

Fantastic experience: Just returned from 10 nights in Gran Canaria big thanks to paul for arranging it hotel and location were excellent

Fantastic experience: Downe Travel. NI travel agent of the year 2017. Fantastic new premises in market street Downpatrick.