Downe Travel
Downe Travel stands as a premier destination for travelers in Northern Ireland, proudly celebrated as the NI Travel Agent of the Year 2023 and consistently voted the Top Agency in Northern Ireland by the Travel Trade Gazette in 2018, 2019, 2020, 2022, and 2025. For over three decades, this award-winning agency has served the Down District and surrounding areas with unwavering dedication, combining local expertise with global reach.
With ABTA and ATOL bonding, Downe Travel ensures complete peace of mind, guaranteeing that your holiday is protected from booking to return. Their experienced team specializes in curating personalized travel experiences, whether you are seeking a relaxing beach escape, a family-friendly resort with water parks, a romantic honeymoon, a luxurious cruise, or an adventurous long-haul journey. Recent highlights include exclusive deals to Greece, the USA, and Turkey, featuring premium accommodations and all-inclusive options.
Located conveniently at 22-24 Market Street, Downpatrick, Downe Travel offers a professional and welcoming service tailored to both short breaks and extended adventures. From navigating complex visa requirements for destinations like the USA and Canada to organizing last-minute getaways, their experts are dedicated to crafting the perfect itinerary. Experience the award-winning service that has made them a trusted name in the travel industry for over 30 years.
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Photos of Downe Travel
Our comment from TraTraTravel UK about Downe Travel:
A Legacy of Expert Travel Planning
Downe Travel has established itself as a trusted name in the travel industry, recently honored as the Northern Ireland Travel Agent of the Year 2017. With a fantastic new base on Market Street in Downpatrick, the agency combines professional expertise with a welcoming atmosphere. Travelers frequently commend the team for their deep knowledge and ability to tailor itineraries to specific needs, ensuring that every holiday feels personally curated. Many clients report that they have never been let down, choosing Downe Travel as their go-to agency for a wide variety of vacations.
Dedicated Agents and Personalized Service
At the heart of the agency's success is its staff, whose dedication to customer satisfaction is repeatedly highlighted in traveler reviews. Agents like Sharon, Nicola, Stephen, and Paul are praised for taking the time to understand each client's preferences, offering expert advice on locations, hotels, and flights. Clients appreciate that nothing is too much trouble, with staff going out of their way to find the best prices and suit personal circumstances. Whether it is sorting out a complex cruise or finding the perfect escape, the team is known for being knowledgeable, attentive, and genuinely friendly.
A Wide Range of Travel Services
The agency offers comprehensive services designed to cover all aspects of travel planning. Clients regularly book through Downe Travel for:
- Customized Holidays: Tailored itineraries selected with great care to match individual tastes and budgets.
- Cruises and Excursions: Detailed advice on cruise options and necessary travel arrangements.
- Special Occasions: Expert handling of honeymoons and other significant trips, ensuring memorable experiences.
- Domestic and International Breaks: From city breaks like Rome to island holidays in Gran Canaria, the agency handles diverse destinations.
Attention to Detail and Value
Travelers consistently describe the service as professional yet warm, with staff who are both efficient and personable. The agency is noted for its ability to secure competitive rates, with some clients even utilizing convenient payment options such as monthly card payments over the phone. While occasional hiccups can occur in any industry, the overwhelming sentiment is one of loyalty and satisfaction. Many clients mention that they always return to Downe Travel because the guidance and customer service consistently exceed expectations, making it a top recommendation for anyone seeking a reliable and high-quality travel partner.
Downe Travel: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 55 reviews
Negative experience: Not particularly impressed with a recent trip to Rome. I feel Sharon could have provided better advice. Hotel was in the red light district, I had to telephone to get the bus tour voucher which was supposed to be included in the ticket. The price was relatively reasonable, but due to hotel location and slightly misleading advice about getting there from the airport, I feel somewhat disappointed. To be fair to Downe Travel, I have had good experiences previously and better advice from a different agent at the same agency about getting to the hotel from the airport.
Fantastic experience: We always book with Downe Travel, fantastic Travel Agents and have never been let down yet. Nicola McC is professional and takes her time with customers offering fab advice and I really appreciate her expertise in her field. She knows her stuff. Wouldn't go anywhere else to book!
Negative experience: Went today to get information on a cruise. We only started talking to a young travel agent explaining what we there for, when another mature agent rudely interrupted us. Then, they proceed multiple times to interrupt quite loudly throughout our whole interaction with young travel agent. Very unprofessional and rude! Will not be back or booking with them. Very disappointed as they were highly recommended to us.
Fantastic experience: We always book our holidays with Downe Travel and lately Sharon has been our travel agent . Sharon always takes her time to help us chose the best holiday possible for us at the best price. Nothing is too much trouble for Downe Travel and we would never think of using another travel agency. Thank you so much
Fantastic experience: Can't thank them enough especially Sharon
Fantastic experience: Very friendly and helpful staff nothing was too much bother
Fantastic experience: Vert friendly and helpful as always
Fantastic experience: Very helpful and informative staff, especially Sharon.
Negative experience: Had our Honeymoon in Las Vegas. Was promised we're going to get upgraded for everything because they would be told before our arrival. Paid a fortune but hotels and airlines were not told anything. Terrible service. Too expensive. Not good to still be in business. Stay clear
Fantastic experience: Sharon is very knowledgeable and definitely sorts out a holiday to suit your personal circumstances. Have been using Downe Travel on different occasions have never been let down
Fantastic experience: Very good and helpful
Fantastic experience: Another fantastic holiday thank you Downe Travel - as always your guidance in selecting a location and customer service exceeds my expectations
Fantastic experience: So helpful
Fantastic experience: Details down to a fine art and very attentive staff . Will recommend to others.
Fantastic experience: It's just the best
Positive experience: Great travel agent very helpffull
Fantastic experience: Excellent service staff are very friendly
Fantastic experience: Stephen was simply fantastic.Nothing was too much for him.Gave me so many options on my HOLIDAY choices.That's what I call excellent customer service
Fantastic experience: Nice people and very understanding
Thanks so much Shea
Fantastic experience: Friendly and efficient
Thank you Colleen :)
Fantastic experience: Staff so friendly..i looked up hotel online phoned downe travel and got a great price..They take my monthly card payment over the phone which is also a bonus..x
Fantastic experience: The staff here are the most friendliest helpful people you could ever hope to deal with....thanks boys and girls you are the best
Thank you :)
Fantastic experience: Very Professional, very friendly
Thanks Gerard :)
Fantastic experience: Staff very pleasant and helpful
Fantastic experience: Recommend Down Travel as the staff go out of there way to help
Fantastic experience: Just returned from 10 nights in Gran Canaria big thanks to paul for arranging it hotel and location were excellent
Thanks Paul:)
Fantastic experience: Downe Travel. NI travel agent of the year 2017. Fantastic new premises in market street Downpatrick.
Aww your too kind Robin :)
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