Westway Travel
Westway Travel is a trusted, family-run travel agency with a rich 50-year history, specializing in crafting exceptional holiday experiences across the globe. With offices in Wickford, Southend-on-Sea, and Upminster, the company has built a reputation for reliability and expertise, standing strong through economic shifts and the rise of digital travel booking. Their philosophy centers on providing 'Holiday Certainty in an Uncertain World,' ensuring that every trip is backed by professional advice and personal care.
Whether you are dreaming of a serene cruise, an adventurous safari, a cultural city break, or a relaxing spa retreat, Westway Travel offers a comprehensive range of holiday ideas. Their destination expertise spans every continent, from the exotic landscapes of Africa and the Arctic to the vibrant cultures of Asia and the Middle East, as well as the tropical beauty of the Caribbean and the Americas. The agency caters to all types of travelers, including families seeking fun-filled breaks, honeymooners looking for romance, and those in search of luxury all-inclusive resorts.
Customers benefit from the assurance of ABTA membership, which guarantees financial protection and adherence to high standards of service. With a team led by Managing Director Ian Prior, who emphasizes the importance of trust and quality over mere cost, Westway Travel provides personalized itineraries tailored to individual preferences. From booking complex multi-leg journeys to arranging seamless villa holidays and ski trips, the agency ensures a stress-free planning process. Visit their extensive brochure library or contact them directly to start planning your next unforgettable adventure with confidence.
Opening hours
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed
Photos of Westway Travel
Westway Travel: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,4 out of 5 from 22 reviews
Fantastic experience: The team at westway were brilliant and nothing was too much trouble. Many thanks and to Louise for your help and assistance.
Fantastic experience: Had the best holiday to Cape Verde booked by Faith Domingo she pulled out all the stops for this one. Hotel fab food fab thoroughly enjoyed ourselves hopefully will be booking again. Thank you so much Faith x
Negative experience: Ian Prior is a business man and who will not care if you have any issues with your holiday. He will take your money quite happily and then kick you to the curb when you are stranded thousands of miles away from home. Book your holiday ANYWHERE else!
Fantastic experience: Very good at helping you find your perfect holiday❤️
Fantastic experience: I recently used Westway in Wickford to plan a surprise holiday for my husband, they were extremely helpful and responsive and went the extra mile to make it special. The fake boarding pass gift was an amazing touch and very well received. Whilst away I needed some help with my booking and even though my contact was away, someone else picked up and responded quickly. Would fully recommend.
Fantastic experience: I love Westway travel all staff so approachable and friendly and very good at there job. Very professional would use again
Fantastic experience: Very helpful, made suggestions I hadn't thought of. Will definitely use again
Fantastic experience: I now used westway travel several times. Which I must say they have been excellent. Every staff member has been great. From Luan that booked my trip to Barcelona with my son and grandson for his birthday. Then our trip to Turkey. Every last detail covered and explained. Then when I went to pick up tickets for that holiday met Ian (MD) we chatted. Very friendly guy. He knew the place we were going too. Gave us ideas were to go and what to see. He asked if we were going away later in the year. We said possibly South Africa. We were there 2 hours and booked A Wonderful 16 day trip that we have just come back from. He ask what we wanted from South Africa. We told him our thoughts. He arranged Everything to a tee . Flights from uk and internal flights. Boutique guest house accommodations. Transfers . Car hire. Safari. Everything. First class service. When we went to collect tickets Luan was there to explain everything and in paper form as well as back up. I will never book an online holiday again. Excellent service. THANK YOU WESTWAY TRAVEL.
Fantastic experience: Just seen the reviews and thought I’d give mine. Always very helpful and professional I would recommend them every time.
Fantastic experience: The Girls here were so helpful. Lots of good advice. X
Positive experience: Best travel agents in Wickford
Fantastic experience: We have been using Westway Travel for many years. The staff are excellent with special mention to Gill and Tina. They are all so knowledgeable and very kind and thoughtful. We would recommend them to everybody . Jan and Ray
Fantastic experience: Fantastic local company with knowledgeable helpful friendly staff.On a recent Thomas Cook holiday they have been amazing as always, keeping us updated whilst away and ensuring our return home( it was a flight only booking ) Thoroughly recommend these guys.
Positive experience: Happened to use them this year but I have used them in the past always found them efficient and polite not necessarily the cheapest but the personal touch costs the thing I like diesel when my particular booking went wrong they did everything that up most to remedy it with great success
Fantastic experience: Excellent service when things don't go to plan. Our tour operator greateley changed our itinerary a day before our departure. This would have left us going on a holiday different to what was originally proposed. Westway contacted the operator and got us a full refund. Something that I don't think we would have got if we had booked directly.
Fantastic experience: The team at Westway Travel are simply outstanding. They listen to our criteria and budget, propose an itinerary and then collaborate with us to get the holiday we want. They know how to get the best value for money and always give excellent advice. They know the destinations and what each has to offer, they have great contacts locally, they pay attention to the detail and create bespoke, well thought out packages year on year for us. They have arranged holidays to South Africa, Mauritius, India, Sri Lanka, Thailand, Mexico, Turkey, Crete and Italy for us and they have all been exceptional. I can't recommend them highly enough.
Fantastic experience: We've booked two trips to Disneyland Paris through these guys and they have been fantastic both times. Even more so now as my son has developed a milk allergy two weeks before we're due to go on holiday and they've bent over backwards to make sure he's got safe food!
Fantastic experience: Go out of their way to find the holiday you want.
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