Michelle Stammers - The Travel Genius
Information about Michelle Stammers - The Travel Genius
B76 1DB, Sutton Coldfield
Opening hours
- sunday: 10h-18h
- monday: 10h-18h
- tuesday: 10h-18h
- wednesday: 10h-18h
- thursday: 10h-18h
- friday: 10h-18h
- saturday: 10h-18h
Our comment from TraTraTravel UK about Michelle Stammers - The Travel Genius:
Michelle Stammers - The Travel Genius is a premier travel agent known for her exceptional service and extensive knowledge of global destinations. Clients rave about her ability to tailor trips that perfectly align with their desires and budgets. Here are some highlights from customer feedback:
- Every trip is meticulously planned, making each journey a dream come true.
- Michelle is highly regarded for her patience and dedication, even when clients change their minds frequently.
- Her communication is top-notch; she keeps clients updated throughout the booking process and remains accessible during their travels.
- With a wealth of knowledge at her fingertips, Michelle often presents options that clients may not have considered, ensuring a unique travel experience.
- Customers appreciate the personal touches, such as thoughtful gifts and regular check-ins to guarantee everything is going smoothly.
While most reviews are overwhelmingly positive, a few customers mentioned occasional complexities during peak travel seasons. However, they ultimately expressed gratitude for Michelle's support and the stress-free experience she provided. Overall, her commitment to customer satisfaction shines through every aspect of her service.
Michelle Stammers - The Travel Genius: Reviews
Fantastic experience: Michelle is simply the best, from Thailand to Skiathos to Rome to Vietnam and Cambodia every detail is pieced together expertly and every trip a dream Thank you
Fantastic experience: Michelle booked our holiday when we couldn't find a High St travel agent. She went over and above to get us the best deal and was patient with me when I kept changing my mind in flights. I would highly recommend Michelle for all your holiday needs
Fantastic experience: Fabulous, thank you Michelle Updated me through the process of booking my holiday. Definitely recommend
Fantastic experience: As a mature solo traveller I was finding it difficult finding a holiday that suited me. Then a friend suggested Michelle and my life changed from that point on. Not only did she find me the perfect holiday in Peru but has booked me a wonderful family holiday this coming Christmas in Florida and one for next year in Japan. Michelle is excellent at her job. She really listens to what you want and does her utmost to fulfil your needs. Definitely a 5 star service
Fantastic experience: I have used Michelle on a number of occasions to book holidays now. Her service is second to none, she always has a wealth of knowledge of destinations and does research for you to see what are the most cost effective options available. Overtime she gets to know you and what you like so now I just let her get on with picking my accommodation. She stays in touch between booking and your departure incase you want to book excursions or transport to airport, and I love receiving my cute travel wallet with all my documents a few days before departure. Once you’re on your holiday, Michelle sends you a text message checking everything is ok, providing that extra reassurance that she is on hand and hasn’t forgotten you.
Fantastic experience: Michelle was recommended to us by a previous customer after having mentioned our intention to book a family holiday. We could not recommend Michelle enough, she took away all the stress of having to trawl through websites and package deals, whilst also finding the absolute best deal tailored us. I cannot fault Michelle’s services, we went from introduction to booking in less than a day and Michelle took that extra time to ensure that all the planned activities were exactly what we were after, including considerations around the times of day we would prefer to travel. If you are looking for a stress free approach to planning that perfect holiday we would very much recommend getting in touch with Michelle - we will definitely be back for more!
Fantastic experience: Michelle has been knowledgeable and patient while we made decisions about our holiday to the USA. I would definitely recommend her services to others looking for help with their plans.
Fantastic experience: I definitely recommend Michelle. We had no idea where to start when booking our Lapland holiday and she has taken away all the stress and planned everything for us. Very good communication and knowledge of destinations. Will definitely come back to Michelle for future bookings.
Fantastic experience: I wouldn’t book a holiday any other way! Michelle has been great throughout, very friendly and helpful. So quick to respond to any questions. Would highly recommend
Fantastic experience: We have just returned from a 10 day break in Orlando booked by Michelle. Michelle was attentive to every requirement from the outset, including finding the perfect cruise to combine our holiday with. She kept in touch throughout the duration of our trip to ensure everything was ok and her communication was first class. Michelle already has the details for our next holiday!!!! Need I say more! Xxx
Fantastic experience: Brilliant, just booked a USA tour Michelle has sorted eveything flights, hotels, car hire, car parks ect in no time at all, very knowledgeable of the places to stay, it would have cost far more if I had planned it myself and a lot more stressful. Thanks again Michelle
Fantastic experience: If I could give more stars - I would!! We cannot thank Michelle enough for not only organising but detailing a fantastic holiday from beginning to end. She was so helpful, organised, thorough and took all our our needs/wants on board. We have had a hassle free holiday and all thanks to a Michelle. She was even on hand throughout our holiday - she ensured our comfort, safety and enjoyment. It was a special holiday to mark a special birthday and can hand on heart say I felt the attention and love and have been well and truly spoilt. So Michelle - thank you for the the very personalised holiday. Would not hesitate to recommend you to anyone. Thank you Thank you Thank you xxx
Fantastic experience: I can't thank Michelle enough for helping us arrange our holiday! She has taken all the stress out of planning and booking a holiday. Michelle knew exactly what we were looking for and fine tuned the holiday to our specifications. We will definitely use Michelle again for our holiday bookings and I would highly recommend her!
Fantastic experience: Highly recommend Michelle. Super knowledgeable and friendly. Went over and above to help with our booking.
Fantastic experience: Michelle was recommended to us by a friend. I spoke to Michelle about what we were looking for and we suggested a couple of hotels we were thinking of in the Seychelles. She recommended we go for the Kempinski resort as it met a lot of our requirements. Throughout the booking process Michelle kept us informed and responded quickly to the numerous questions we had. She got in touch with the hotel to ensure all our requirements were fulfilled. She took away the stress of booking our holiday and everything went very smoothly. We had an amazing holiday and would definitely use Michelle again in future.
Fantastic experience: Such a pleasure to work with Michelle. Nothing is too much trouble and she goes above and beyond. Very knowledgeable in organising holidays especially ensuring the children are catered for.
Fantastic experience: Michelle was really helpful when we went to her for help with booking our holiday. She gave us honest advice and really helped reassure us throughout the whole process. She took all the stress away from booking, leaving us to get excited for our break. We would highly recommend her. Thanks Michelle!
Fantastic experience: Taken me to long to write this with life getting in the way :) We booked with Michelle through a recommendation from a friend. We asked Michelle if she could arrange a day trip to Lapland for us and she did that and then some!!! So initially we booked for 2020 and unfortunately Covid hit and delayed us until Dec 2021. Michelle was absolutely fantastic when the delay came she kept us up to date with all the changes as they were so difficult to get your head around (thanks for that Boris). Anyway 2021 came around and it was a nerve racking month with Covid still playing its part!!! But not to worry as Michelle provided us with regular updates... advised on where to book our Pre departure covid tests... completed our checking for us before arrived. We honestly couldn't have asked for better. To top it off Michelle even sent my 2 boys a Xmas gift which they absolutely loved and is something Michelle didn't have to do. I would highly recommend Michelle's service and will without doubt utilise it again in the future. I never felt like I needed to worry about anything .....other than it being cancelled which as good as Michelle was she could not control :) Thank you again for your help with everything x
Fantastic experience: Highly recommend Michelle. Professional, friendly and extremely knowledgeable. She makes booking a holiday so easy. Can't wait to book my next one.
Fantastic experience: Michelle organised a very last minute family trip for us (4 days prior to leaving!) to the Canary islands. She arranged everything from booking luggage, check in and arranging a private airport transfer to and from the hotel. Michelle was brilliant throughout and was always on hand to contact her with any questions that we had. Her attention to detail to find the right holiday for us was brilliant and i would highly recommend using Michelle to arrange your next trip abroad.
Fantastic experience: Would highly recommend using Michelle to book your holiday, she persevered and got us our dream holiday sorted . Very professional and personable service.
Fantastic experience: We asked Michelle to find us a group trip for eight people to India. She was fantastic and with her experience and expert knowledge found us a great trip to the Golden Triangle ... then Covid struck and like so many folks we had to cancel and re think and re plan. Again Michelle was superb and although we decided on a much different type of holiday her knowledge and insight helped us plan and book a trip this coming September on a river cruise down the River Danube and incorporating a rail journey across Europe to get there. We are super excited and very grateful to Michelle who has guided us through the exact type of travel and accommodation. She also oversaw the smooth transition from our cancelled trip by dealing with all of the deposit transfer and re booking. I can't recommend her highly enough. Richard.
Fantastic experience: I would like to take this opportunity to thank Michelle for organising our holiday. I’m an incredibly busy person so for me trawling through online offers, brochures, looking for the best options etc was very daunting. I met with Michelle and discussed what I wanted to get out of my holiday, from this she gave me 3 options and I chose Mexico. Covid had a major impact on our plans but at every step Michelle kept us up to date with our options. We finally managed to get away this January and again Michelle was there to help check me in, advice on the travel restrictions. When we were on holiday I even received a text not only wishing us a lovely holiday but also that some restrictions were being lifted. I cannot highly recommended the service and expertise Michelle can offer and I will definitely be booking my next holiday with her.
Fantastic experience: I gave Michelle a brief explanation of what we’d like for a ladies trip away this coming June and within 24 hours she had sent us some fabulous places we all agreed on one of the ones Michelle recommended, a couple out of our group needed to catch a different flight due to work commitments but nothing was too much trouble for Michelle. We have since gone on to book our family cruise for this summer, once again it was so simple to sort with the experience Michelle has, would highly recommend Michelle.
Fantastic experience: Michelle has this week booked us a family holiday to Dubai. As usual the service was excellent, all items on our wish list catered for and really keenly priced. Used Michelle several times previously for many different types of holiday and her service has been absolutely brilliant with a real personal touch. Highly recommend
Fantastic experience: Michelle has planned our honeymoon with incredible attention to detail and customer service. She has a wealth of knowledge and experience which helped us to choose not only the best place to visit but accommodation to stay in. I have no doubt in recommending Michelle at all for a holiday that you want to remember for all the right reasons!
Fantastic experience: Michelle originally found us a magical holiday in the Caribbean for our Wedding and honeymoon, unfortunately, like many others, this all went out the window with Covid. Michelle kindly reserved our deposit for a future holiday. Although we decided to get married in the UK during lock down, we now have a big birthday and honeymoon to look forward to. Michelle was on the case, and she has found us the perfect hotel to celebrate both events. Whatever we have wanted, Michelle has come up trumps with options for us to choose from. We wouldn’t hesitate to ask Michelle again for recommendations for future holidays. She is a lovely person and will do her best to match your needs and wants with the ideal resort. Thank you xx
Fantastic experience: Michelle is extremely helpful .. very informative..Professional.. lovely lady.. so easy to talk to .. really wants you to have a great experience. Would highly recommend .
Fantastic experience: Michelle, is so knowledgeable and helpful. She listened to our needs and had our interests at heart. We received invaluable advice as well as some fabulous holiday ideas and packages.
Fantastic experience: Michelle has planned our honeymoon for us to Canada. She listened to our dream and made it become a reality. We had a lot of expectations and Michelle worked tirelessly to ensure it was all within our budget. Sadly our wedding and honeymoon has been postponed due to COVID-19 but Michelle arranged and sorted everything out to ensure we have not lost out at all. Highly recommend her services as she really listens, understands and will go above and beyond for her clients.
Fantastic experience: We first used Michelle to organise a 2 centre trip to Turkey in 2019. All hotels recommended by Michelle were excellent. We particularly loved the cave hotel that Michelle found for us in Cappadocia. Michelle also booked trips for us in advance, including a spectacular sunrise balloon flight. There were lots of ‘little touches’ throughout the booking process and also whilst we were away which really added the ‘personal touch’. For example, shortly after arrival at each hotel Michelle contacted us to ensure we were happy with everything. As a result of our experience, we used Michelle to organise a Norwegian Fiords cruise. We were due to go in July 2020. Naturally, with C-19, we weren’t able to go. Michelle was very prompt at dealing with the rescheduling of the booking to 2021. Again, a very responsive and professional service ( and much easier then spending hours on the phone trying to get through to the cruise operator). I have no hesitation in recommending Michelle to friends and colleagues.
Fantastic experience: We asked Michelle to help us plan our dream honeymoon and she went above and beyond for us. I can not fault the service she gave us to tailor a once in a lifetime trip and all of the excursions and activities. She sat with us and planned then trip based on our preferences rather than the holidays you get from other suppliers. We went to Dubai, Australia, Fiji, Hawaii and Vegas and she was extremely knowledgeable, friendly and great value. We will definitely use Michelle again. Thank you.
Fantastic experience: We had a great experience booking a holiday with Michelle. Extremely competitive and gave us the most wonderful ideas and advice! Would not dream of booking a holiday with out her now. Highly recommend!
Fantastic experience: Michelle was recommended to me by a work colleague who couldn’t speak highly enough of her, as I was looking to put together a unique honeymoon that’s personal to me and my wife, nothing your ordinary travel agent on the high street could offer. Michelle can cater for the perfect holiday for whatever budget, location and activities you want to do. I can honestly say she’s been nothing but excellent and I’m not sure what me and my wife would’ve done without her. She’s clearly well experienced and a fountain of knowledge of all locations and types of holidays and I’d highly recommend her services for anyone thinking of booking a bespoke holiday.
Fantastic experience: Michelle is always there for you 7 days a week and responds very quickly. She has a wealth of knowledge and has never let us down.
Fantastic experience: Michelle offers a personal, friendly and professional service and we were delighted with the package that she put together for us. With the events of this year, having the services of an independent travel agent has meant that our holiday plans, deposit, etc have been smoothly and seemlessly extended. Thank you Michelle
Fantastic experience: Michelle is amazingly talented within the travel & tourism area. She's my no 1 each year when booking my xmas holiday. She's knowledgeable, helpful & very professional. She is quick to answer all my questions & trust me there is always many. As I travel solo most years & I like to be prepared. I possibly drive her mad but hopefully in a good way. We hope! I'd seriously recommend Michelle to anyone as she was recommended to me by great friends. Go book a holiday by this incredible woman.
Fantastic experience: Michelle booking our family holiday was a very easy and quick process! Michelle asked the key questions up front and even though we went back and forward for a few days (as it was 2 families trying to agree on what they both wanted!) Michelle made it really stress free with her ‘no problem‘ approach to our queries and tweaks! I would highly recommend and will most definitely be using again.
Fantastic experience: Michelle is very knowledgeable, she brings personal experience of many locations worldwide and always does her research to get us the best deal, and communicates regularly to keep us informed. I've booked several trips with her now, and am always confident that she is accessible and available in case of any problems while we're away. Highly recommended
Fantastic experience: Michelle arranged our family holiday to Mexico last year. Having a travel expert like Michelle made all the difference to our experience. We gave her a brief and a budget for our holiday, and she literally did all the rest. She recommended Mexico for a family adventure holiday, arranged the hotel and flights, suggested a range of activities to do during our trip, and kept us in the loop with all travel updates in the run up to and during our stay. Michelle checked in with us regularly and responded quickly and professionally to any queries we had while we were away. I will definitely be using Michelle again for our next adventure, which I can’t wait to get booked in!
Fantastic experience: Michelle was brilliant to deal with from start to finish..Great advice and was not pushy or over bearing. She established our budget from the offset and offerred a range of choices for hotels etc based on her own experiences and knowledge. Couldn't recommend enough
Fantastic experience: Brilliant service by Michelle. Designing a honeymoon to never forget. Covid came and Michelle dealt with the circumstances and re-sorted and re-organised ready for 2021, just waiting to get going now! Would highly recommend as Michelle communicates through all the process and keep you up to date the whole time.
Fantastic experience: Michelle has been amazing in sorting our honeymoon. She's been incredibly proactive around the Covid-19 implications and taken all the stress and worry away for us. We are super excited to travel based on her itinerary and her extensive knowledge of the destination and cant recommend her enough!
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