Al-Amanah Hajj & Umrah

172 Western Rd, UB2 5ED, Southall
172 Western Rd
UB2 5ED, Southall
+442088138600

Opening hours

  • sunday: (closed)
  • monday: 10h-17:30
  • tuesday: 10h-17:30
  • wednesday: 10h-17:30
  • thursday: 10h-17:30
  • friday: 10h-17:30
  • saturday: 10h-14h

Our aim is to have the honor of serving you as a guest of Al-Rahman to the two Holy Mosques, and assisting each and every mutamir (pilgrim) to have a comfortable, trouble free and safe journey with sincere intention and hope of pleasing and gaining reward from Allah (SWT).

Our comment from TraTraTravel UK about Al-Amanah Hajj & Umrah:

Al-Amanah Hajj & Umrah is a well-regarded travel agency based in the United Kingdom, specializing in Hajj and Umrah packages. With a dedicated team led by Qari Makki and Sister Sobia, they are known for their exceptional customer service and attention to detail. Many travelers have praised their experience, citing the smooth organization and support at every step of the journey.

  • Outstanding Service: Customers have highlighted the personalized care provided by the team, with representatives available to assist at all times, ensuring a stress-free experience.
  • Highly Recommended: Numerous positive reviews recommend Al-Amanah for Hajj and Umrah, emphasizing the team's ability to cater to individual needs, especially for first-time pilgrims and those requiring special assistance.
  • Well-organized Tours: Al-Amanah is praised for its seamless arrangements, from flight bookings to hotel accommodations, providing a comfortable and memorable spiritual journey.
  • Responsive Communication: Clients appreciated the timely updates and clear communication regarding the booking process and any changes throughout their journey.
  • Expert Guidance: The presence of knowledgeable leaders and scholars during the trip was noted as a significant advantage, enriching the religious experience of the pilgrims.

While most experiences have been overwhelmingly positive, a few users expressed concerns regarding customer service delays and logistics with hotel arrangements. However, these instances appear to be rare compared to the numerous testimonials praising Al-Amanah's overall commitment to the well-being of their clients.

In summary, Al-Amanah Hajj & Umrah has garnered a strong reputation for providing exceptional service and a heartfelt experience for individuals and families embarking on their spiritual journeys. With continued dedication to their clients, they look forward to assisting more pilgrims in the future.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Al-Amanah Hajj & Umrah: Reviews

4.9/5 (114 Reviews)
Hafsah Khan 2 months ago

Fantastic experience: I had an excellent experience with Rizwan from Al Amanah Travel. He was incredibly helpful from start to finish, really listening to our concerns and making sure everything we needed was taken care of. Our visa came the very next day, and he handled everything quickly and efficiently. I was so impressed that I recommended him to my mum, and he arranged her an Umrah package too. In’sha’Allah, we are both going because of Rizwan’s support. The visas for both my family and my mum came through so quickly as well as the organisation of the Umrah packages. Will continue to refer this company to more of my family and friends. “Satisfied” doesn’t even begin to describe how happy we are with his service - truly outstanding!

Bruce 3 months ago

Fantastic experience: Mashallah highly recommend Al Amanah tours. Incredible hospitality. Our Hajj journey was taken care of from A-Z. Qari Makki and Imam Qazi were amazing guides. Top hotels, top food and most importantly an incredible journey.

Nisar Ahmed 3 months ago

Fantastic experience: Would highly recommend for Hajj, had a great experience, lovely experience with Imam Qazi, and big thanks to Qarri Makki and sister Sobia for organising everything perfectly. Alhamdulliah couldn't have done any more to make it as easy and smooth as possible for the whole group.

Allah Ditta Babu 4 months ago

Fantastic experience: I was able to perform my Hajj with Al-Amanah. Everything went as expected we were updated throughout the journey and given enough time to prepare for each stage of the journey. The Al-Amanah team were great and was always available if needed. I went on the 18-day package and even though it seemed a lot of days it was still quite intense I would suggest people are prepared for that as this is how it is especially for the elderly as you may not get the recovery time you desire if you were on a 4-week package so consider that. Al-Amanah did their best to help us recover as much as we could in the time we had but you have to remember that Hajj is done on specific days and times so have to be prepared. Al-Amanah respects all sects and allows people to carry out their Hajj as desired according to their understanding and belief. Overall nice people and to begin with we were strangers and we came back as a family so all good memories.

T 4 months ago

Fantastic experience: I first came across Al Amanah on Instagram — their page looked really professional and well maintained, and their YouTube videos from previous years gave us a clear picture of what the Hajj experience would look like with them. That transparency really helped us feel confident when making our decision. From the beginning, the team was supportive with everything — from helping us sort passports to guiding us through the booking process. Everything was handled in such an organised and professional way. During the trip, the Hajj itself was managed really well. The private buses were always on time and comfortable. The team was always available to assist with anything we needed, which meant we could focus fully on the spiritual side of the journey without getting caught up in logistics. We did have a hiccup when our outbound flight got cancelled by the airline, but Al Amanah quickly arranged a new one with minimal disruption — that kind of quick action made a big difference and kept things stress-free. Now as we head home, I can honestly say I’d recommend Al Amanah to anyone looking to go for Hajj. The experience was smooth, supportive, and truly memorable. JazakAllah khair to the whole Al Amanah team — may Allah reward you for making this journey as easy and meaningful as possible.

Rahim 4 months ago

Fantastic experience: I attended hajj 2025 with al amanah and must say the trip was handled very well. Alhamdulillah I didn’t feel any hardship on the trip and that was down to their management. Overall, a lovely sincere team. Note: I attended by myself and am in my 30s

Hamza SaeedAhmed 4 months ago

Fantastic experience: Alhumduillah …. ❤️❤️❤️❤️❤️

Sania Habib 4 months ago

Fantastic experience: I just wanted to extend my heartfelt thanks to you all for the outstanding service and support throughout the Hajj journey. From beginning to end, everything was handled with such professionalism, care, and sincerity. Your dedication truly made this sacred experience smooth, stress-free, and deeply meaningful. May Allah swt reward you all abundantly for your efforts in serving the guests of Allah. Ameen.

kinggaf 4 months ago

Fantastic experience: What an amazing life experience. We successfully completed hajj (2025h. The team went above and beyond for us. All transport was air conditioned, all meals provided and even extra snacks. Thank you al amanah team

Aysha Shezad 4 months ago

Fantastic experience: As-salamu Alaykum, we had the opportunity to experience Hajj with Al-Amanah, and I could not recommend the company enough. They were very thorough and super helpful, made us feel at ease, and were very informative. Nothing was ever too much trouble for them, and they were very reassuring. Jazak'Allah Khair to Al-Amanah group. May Allah swt rewards your efforts. Ameen.

Humna Ashfaq 5 months ago

Fantastic experience: Went on hajj 2023 with Al-Amanah Hajj & Umrah alhumdulilah. Highly recommend this team for a seamless and enjoyable hajj experience. The leader Qari Makki ensured that everything went smoothly and always prioritised that the hujjaj were comfortable and always went the extra mile. The main thing which sets this hajj company lengths ahead of other hajj companies is Sister Sobia, who followed the hajj journey with pilgrims throughout, ensuring that the ladies side was always included, be this through ensuring a mic was in place for the lectures to be heard, prior to and during the days of hajj, and ensuring that ladies were able to be included in praying in jamat. The experience which Qari Makki has in hajj logistics is great, knowing the Arabic language he is able to negotiate with the Arabic people (such as bus drivers etc) in ways other Hajj leaders would struggle. The communication through WhatsApp groups both for ladies and men ensured that pilgrims always knew what was coming and what to expect from the hajj experience. A hajj experience you will most definitely enjoy and learn many things from insha'Allah.

Ithar Z 7 months ago

Fantastic experience: 5 stars all the way I was nervous when booking, but Al Amanah truly lived up to their name. Everything was well organised, and they made our Ramadan and umrah trip memorable. My parents were smiling throughout the journey, which meant the world to me. Having been let down in the past, I was wary, but Al Amanah proved to be trustworthy and reliable. They were easy to contact and always available 24/7 and very patient in meeting our needs. Every member of their team was helpful and professional. I couldn’t have asked for a better experience—highly recommended! I’ll definitely be booking with them again in the future

Halima 7 months ago

Fantastic experience: I had the absolute pleasure of performing Hajj with Al-Amanah Tours, and I can confidently say it was the smoothest and most enjoyable experience I could have asked for. From start to finish, their organization, professionalism, and attention to detail were impeccable. Every aspect of the journey was carefully planned, ensuring ease and comfort at every stage. The team went above and beyond to cater to our needs, always being available with guidance, support, and hospitality that truly reflected their commitment to serving pilgrims. The accommodations, transportation, and overall logistics were seamless, allowing me to focus entirely on the spiritual journey without any stress. I can only hope to use their immaculate services again in the future, Insha’Allah. I highly recommend Al-Amanah Tours to anyone looking for a hassle-free and spiritually fulfilling Hajj or Umrah experience!

Fazz shk 8 months ago

Fantastic experience: Alhamdulillah, I was recommended Al-Amanah by my mum, who has traveled with them three times before. This was my first time performing Umrah, and I can confidently say I am 100% satisfied with their service. From start to finish, the entire process was seamless and incredibly reassuring. Qari Makki is truly a legend—he constantly checked in on us, ensured we were comfortable, and guided us on how to navigate different aspects of our journey. His knowledge is simply phenomenal. A special mention to Brother Sajid and  Brother Shafqat, who went above and beyond to take care of us as if we were family. The atmosphere throughout the trip was warm and welcoming, making the experience even more special. The ziyarahs included were exceptional, offering deep insights into Islamic history. The highlight of our Umrah was undoubtedly Sheikh Dr. Sajid Umar. His profound knowledge and inspiring talks made everything easy to understand and enriched our experience tremendously. I would highly recommend Al-Amanah to anyone considering Umrah or their adventures—it was truly an unforgettable journey.

Talhah Ali 9 months ago

Negative experience: I recently had a terrible experience with Al-Amanah, which is ironic given that their name means "responsibility" and "trust." As a young man traveling alone for my first-ever Umrah, I was hoping for a smooth, supportive, and well-organised journey. Instead, I was met with poor customer service that made the entire experience incredibly frustrating and stressful. When I first contacted them, I was assured by one of their representatives that I would be able to purchase their package and join their group for Umrah. I was excited and relieved, as this was my first time and I was traveling alone. However, once I tried to follow up and get more details, the customer service took a sharp turn for the worse. I sent multiple messages to ask for clarification on my booking and for information on the next steps. Each time, my messages were viewed but ignored. This happened repeatedly on several occasions, which was not only frustrating but also incredibly inconvenient for someone in my position. As a first-time traveler for Umrah, I needed clear guidance and reassurance. Instead, I was left in limbo, unsure of whether I was even going to be able to complete my Umrah with them. It’s already stressful enough traveling alone for something as significant as Umrah, but the complete lack of response from the team at Al-Amanah only added to my anxiety and uncertainty. It is deeply disappointing that a company named "Al-Amanah" would demonstrate such a lack of responsibility and trust. I cannot recommend them to anyone, especially if you are a first-time traveler or in need of guidance. For a journey as important as Umrah, you need reliable and responsive service, neither of which I received from Al-Amanah. I regret trusting them for such an important experience and would advise others to look elsewhere.

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

We are sorry to hear that you were not satisfied with your experience. At Al-Amanah Hajj & Umrah, we strive to provide the best possible service and ensure a smooth journey for all our pilgrims.
We would like to clarify that while we aim to assist our customers as promptly as possible, our team operates within designated working hours. Delays in responses may occur, especially when inquiries are made late at night, as this seems to be the case with you.
Judgement has been made about Al-Amanah and credibility has been questioned of our name despite never having traveled with us or received any of our services. A claim to have had a bad experience when no actual service has been made.
Your initial inquiry was made at the request of a family member, and you were both informed that only one seat remained. You requested information about other travelers sharing your journey or room, including their ethnicity, age, and background. However, such information is neither requested nor disclosed due to ethical considerations, especially for a spiritual journey where all pilgrims are equal. At Al-Amanah, we deeply value equality and impartiality, as reflected by customers.
There was a delay in confirming your participation in the trip, and there was not much communication from you confirming your commitment to proceed by speaking to us. Additionally, when you requested a quote for a single room, we provided you with the details, but we received no response from you.
For a successful booking, effective communication during working hours and commitment are essential. Reaching out at convenience without following through calls and discussing then confirming, may result in missed opportunities. This is evident that this was the case here.
We would also like to clarify that “Al-Amanah” means “honesty and integrity in dealings”, not just “responsibility.” We take great pride in upholding these principles in all aspects of our services with all our customers. Given that no financial transaction or service was conducted between us, your classification and opinion, while respected, do not accurately reflect.
We hope this clarifies any misunderstanding, and we pray that Allah accepts from us all and grants fairness and justice.
Feel free to communicate directly if you wish to discuss this matter any further – Many Thanks

Suleen Omar 10 months ago

Fantastic experience: Exceptional service from Alamanah Travel!! Yaseen took care of everything for us, from organizing our visas and hotel to arranging seamless transportation upon arrival. The entire process was smooth and stress-free. We couldn’t have asked for a better experience and will definitely choose Alamanah Travel for our future trips. Highly recommend!

Yasmin Patel 10 months ago

Fantastic experience: Alhamdulillah very good service provided by Bilal, he is a well mannered, polite and well spoken person. I discussed with him umrah package on behalf of someone else but unfortunately the other person opted out. Bilal was very helpful and has a lot of patience in organising the package. He is an asset to the company jazakallah o khair for all your help appreciate it.

Amar M 11 months ago

Fantastic experience: Outstanding service! This Umrah travel agency made the entire journey a breeze. Zara our agent was amazing, she was patient, understanding, and offered excellent guidance tailored to our needs. She helped plan the entire trip with such calmness and understanding, ensuring everything was perfectly organised. From the arrangements to the execution, everything was perfect. Our experience in Makkah and Madina was unforgettable. Highly recommended for anyone considering Umrah!

H 778 1 year ago

Fantastic experience: Thank you Al Amanah group for a beautiful journey. Amazing history thank you for everything from start to finish Hajj 2023 i will cherish these moments for ever. Mohammed Makki and his team ❤️❤️❤️

Sam Akhtar 1 year ago

Fantastic experience: اسّلَامُ عَلیکمُ وَرَحــَـــــمةُاللّهِ وَبَرَكَآتُهُ Alhumdulillah, by the grace of Allah swt we have performed hajj 2023. Hajj seemed impossible due to covid-19 as we tried and failed since 2020. Alamanah hajj & umrah made our dreams come true and in a very special way too alhumdulillah. They had spectacular team, working day and night so that we could perform our hajj as smoothly as possible. Qari Makki , molna Qazi , brother Altaf and all helpers including drivers they all looked after as their own families Never once we were left stranded or unattended. The transport was always available to make our journey easy given the fact that the weather was extremely hot. Everything was taken care of, such as checking in and out of hotels, phone sims, transport, lectures, guidance, caterings, groups, ziyarah and all the rituals of Hajj and much more from Heathrow till we landed back to Heathrow. We had pre hajj seminar which helped as out with all the information we needed for Hajj and we met our lovely group of people. We had the best experience with Alamanah hajj & umrah. Special thanks to Mrs Makki for everything and looking after all the ladies. No words can express our gratitude towards Alamanah hajj & umrah. May Allah swt bless your business with infinity success ameen !!! We would like to thank Qarri Makki and molna Qazi from the bottom of our hearts. Looking forward to upcoming trips with you guys inshaAllah.

Noor Ul Sabah Rehman 1 year ago

Fantastic experience: Excellent hujj package. Friendly and caring crew.

Farhana rathore 1 year ago

Fantastic experience: We must recommend Alamanah to our friend and families to use their services . They were very helpful. They were well organised and supported us throughout our journey of Hajj. Thank you so much Alamanh team.

Sehrish sherdil 1 year ago

Fantastic experience: Best travel services to choose for Hajj and Umrah They go far and beyond to help the hajjis to make hajj as easy as possible It was best decision I made and had the best time of my life during hajj May Allah bless them for their work and service

Farhan Ghafoor 1 year ago

Fantastic experience: السَّلاَمُ عَلَيْكُمْ وَرَحْمَةُ اللهِ وَبَرَكَاتُهُ Special thanks to Ahmad Raza and Ikram. About to miss the flight but their team helped us to get to the airport on time. I'm sure we would have not made it without him on time. With all due respect, we have had a wonderful spiritual trip. I thank you and your overall team. Like I said i will definitely use you guys for my next trip also Insha’Allah. Also good Hotels. JazakAllah khair.

Muffy 1 year ago

Fantastic experience: Assalamu Alaikum! I wanted to share my review of Al-Amanah Hajj & Umrah with you. My wife and I recently went on our first Umrah, and it was such a special and smooth experience, all thanks to this amazing company. Qari Makki was incredible, his support and assistance truly made our journey stress-free and memorable. Additionally, Brother Ahmed’s exceptional communication skills ensured that every detail was taken care of, making the entire process seamless. I was initially worried with the transfers as I’ve had bad experiences but Subhanallah the Makkah and Madinah team were absolutely spot on. I highly recommend Al-Amanah Hajj & Umrah to anyone looking for a reliable and caring company for their spiritual journey. May Allah continue to bless your travels and enrich your spiritual experiences. JazakAllah Khair!

N Lee 1 year ago

Fantastic experience: **Review for Al Amanah Umrah Company** We recently had the pleasure of organizing our Umrah trip with Al Amanah, and once again, they went above and beyond to ensure a smooth and fulfilling experience. Despite the very short notice, the trip was quickly and efficiently arranged. Brother Ahmad was outstanding in making sure all our requirements were met, handling everything with ease even with the tight time frame. He even managed to secure a complimentary breakfast at one of the hotels, which was a thoughtful and much-appreciated gesture. Throughout our journey, Sister Sobia and Qari Maki were in constant contact, checking in regularly to ensure we had everything we needed. Their dedication and commitment to excellent service made us feel well taken care of, allowing us to focus on our spiritual journey. We have always chosen Al Amanah for all our Umrah trips, and each time, they make us feel exceptionally well looked after. Their professionalism, attention to detail, and personal touch set them apart, making every trip with them a truly memorable and spiritually enriching experience. Highly recommended!

Khuram Meer 1 year ago

Fantastic experience: My agent Bilal was very helpful in making arrangements for me and my family. The hotels were very nice for us. Overall, a very good company

Billy Chaudhary 1 year ago

Fantastic experience: Was really helpful and made it so easy for us may Allah bless them

Nadeem 1 year ago

Fantastic experience: Al-Amanah Hajj & Umrah were a pleasure to deal with throughout the process of booking and attending umrah during Ramadan 2024. Brother Bilal especially was a real joy and huge help with regards to answering all my questions and assisting me through the booking process. Would highly recommend given the excellent service mashaAllah. May Allah allow us all to visit His sacred house, Ameen.

Maryam 1 year ago

Fantastic experience: It was amazing travailing with them, they were honest, and kept their Promise I would really recommend them

Nasreen Mahmood 1 year ago

Fantastic experience: Salaam I went to umrah in Ramadan this year getting a best package of them. Every step of the way they helped me with any issue which was dealt with. There team was also great in Saudi. Alhamdulilha I got this package from brother Bilal I was very pleased with his service. He made sure everything went smoothly being a very busy season thank you so much to brother Bilal and his team. Inshallah I will be using your service again when Allah calls us . Sorry for the late feedback.

Usmaan Rafiq 1 year ago

Negative experience: Will not be using again. Very unprofessional service, when arriving in Saudi, hotels were checked into by other people so additional names were added to the rooms. Pointless and unprofessional. They will tell you it’s part of their service however the hotels themselves are confused by it, and it becomes very awkward knowing that someone else has been in the room/has access to your room. After complaining to Al Amanah we also received a call from a very rude woman who rather than apologising, felt the need to argue with me on our day of Umrah. A complete lack of understanding and care from their side. The recommended hotel for Medina was disgusting, dirty, unhygienic and we couldn’t believe it was a recommendation, so we had to check out and went to purchase a new hotel out of pocket.

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

Thank you for highlighting and appreciate your feedback. However, we would like to clear a few points that may have been misunderstood:
Firstly, it has always been Al-Amanah’s policy to include the name of the local manager in bookings. This procedure is essential to ensure a smooth check-in, proper room allocation, and to manage no-show situations due to late arrivals. Very few companies in our industry provide this level of meticulous service.
Regarding the call from our UK office, we regret that you were unable to discuss the matter at that time. The call was to assist with water issues at the Address hotel (5 star) that you were facing and causing you unease. Although the matter should have been resolved directly with the hotel, we called offering assistance, however you declined to move rooms and chose to wait. Our local team were also at hand to assist.
As for the Madinah hotel, this was selected and specifically requested by you from the beginning. Our recommendation was the Pullman Zamzam, which is comparable to the Address hotel in quality. However, you insisted on booking Saja Al Madinah. The concerns about cleanliness were mentioned before travel (evidence of conversation is available).
We hope this clarification helps you understand that we served as best as we could. We remain committed to serving the guests of Al-Rahman to the best of our ability and hope for continued opportunities to do so.

A S 1 year ago

Fantastic experience: Fantastic experience We have had a very positive experience with this provider. Despite the bureaucratic hurdles, Sobia ensured that all aspects of the booking process were seamless for our family group. Al-Amana took personal responsibility for ensuring that everyone completed Hajj to their best of their abilities. Qari Makki Saab managed the whole operation brilliantly and with such passion to ensure that our experience wasn’t compromised in any way. Forever grateful. Sheikh Qaazi was exceptional. The seminars and the knowledge shared by Sheikh Qazi served to elevate our experience and give us a deeper understanding of the historical underpinnings and the significance of the Hajj rituals. The whole team was very responsive to our needs and available 24/7. It’s a family run business. The team went the extra mile throughout our journey which allowed us to focus on our Hajj responsibilities. Fantastic experience and highly recommended !

Rohab Shahid 1 year ago

Fantastic experience: Alhamdulillah definitely recommend this group! Everyone in the team is caring and helpful; they will do their best to make sure things go smoothly during Hajj and Umrah and according to the Sunnah.

Ali Akbar 1 year ago

Fantastic experience: It is my pleasure to post this review re Al-Amanah Group. It was on a friend's recommendation that we contacted Al-Amanah Group regarding Hajj 2024. Their confident and reassuring approach, backed by their previous experience, was extremely encouraging and withstood the test of time. Their professional and timely advice regarding completion of essential documents, accommodation and travel arrangements was extremely useful and avoided any unnecessary frustration. They delivered what was promised, and we, Alhamdu Lillah, didn't face any difficulty that some other people unfortunately experienced. We did not know any group members prior to the booking, but Al-Amanah provided an environment where it then became a family, with everyone being so helpful supportive. Al-Amanah's practical advice on day to day conduct of the events ensured performance of Hajj was according to the Islamic requirements and safe. All sorts of advice was readily available from their Team that included Religious Imams and each one of us felt having individual amd special treatment. Thank you Al-Amanah and thank you to all your Team. May Allah Ta'aala give us the opportunity to go again, and we would have no hesitation in choosing Al-Amanah again. I would highly recommend them to all our friends/colleagues embarking on the same journey.

Ayesha Akbar 1 year ago

Fantastic experience: We travelled with Al Amanah in 2024 and from the get go everything was very well organised and dealt with in a timely manner. The pre-travel process was clearly explained and all documents were easily obtained and forwarded without any issue. The seminar before leaving helped everyone understand what to expect and gave them the opportunity to meet others in the group. Throughout the trip, we had access to team leaders whether it was to ask about logistics or religious matters. This was very useful and provided a sense of unity amongst the group. All facilities were provided as promised with additional gifts given as kind gestures from the team. The residence and food in Aziziyah was good quality and were key in ensuring we were well rested for the Hajj days. We are very grateful to have had a smooth experience allowing us to focus on the spiritual aspect of Hajj without any worries. The group bonded like a large family and were very supportive in caring for one another. Nobody was every left behind and everybody's needs were catered to. We would definitely recommend using Al Amanah for an enjoyable experience. Hajj is a once in a lifetime obligation and a person deserves a memorable and positive experience. Al Amanah go above and beyond. May Allah reward them for their efforts and give them the ability to assist many others in completing this obligation. Ameen.

Shabnam Sabir 1 year ago

Fantastic experience: Hajj is a once in a lifetime experience so your organisers can can have a profound impact on your experience. We were blessed to be part of an organization that took care of us throughout our beautiful journey. We had two excellent leaders who stayed with us on the entire trip and guided us from the start to finish with the essential knowledge for Hajj and logistics. Imam Makki and Imam Qari were excellent. The rest of the team were also on hand and supported us on the entire journey. Our stays in Azizyah and Madina were excellent. The transportation was first class. The food was amazing and we were fed and taken care of much more than I expected. We were given everything we needed by the organisation such as umbrellas, bags and lots of goodies which all came in extremely handy. I spoke to many people who weren’t given support so I think we were the only group that I know of that had 24/7 guidance and even after the trip the support hasn’t finished. Going with a Pakistani package far exceeded my expectations and I would 100% be recommending all my family and friends to go with Al Amanah. Hajj has to be the best thing you ever do and so having only the best organization to take you is also just as important. They even arranged for all of us to visit the Rawda together as some got bookings and others didn’t. Sobia looked after all us women and the men had a whole team of really friendly staff that took care of everything too. I will travel with them on their other tours too Insha Allah

Kashif Hasan 1 year ago

Fantastic experience: We went on Hajj 2024 with Al-Amanah. It was an amazing experience and we received great service. From day one, Al-Amanah Hajj and Umrah helped us prepare for this life-changing journey, providing us with lists of what to take and why. As a family-run business, Al-Amanah clearly takes pride in their work. Their staff speak English, Urdu, and Arabic, which helped them deal with local authorities quickly when needed. They also have in-depth knowledge of the facilities available for Hujjaj in Saudi Arabia and how to utilise them (for example, where to get the shuttle service, what time the group should move, etc.). Most of the time, we travelled via buses and shuttle service and only walked when necessary. Al-Amanah management was with us every step of this journey with big smiles. We seriously felt that Al-Amanah is a well-organised and very resourceful organisation, and Qari Maki’s whole team’s main focus was only looking after us. Their priority was our well-being and safety, ensuring we performed our Hajj as comfortably as possible. All logistics, food, local transport, and accommodation were arranged and managed by Al-Amanah, allowing us to focus solely on our Hajj as per Sunnah (Alhamdulillah). We brought back beautiful memories with us. Jazak Allah Khair for all your hard work, may Allah accept all your efforts AMEEN.

Richard Jeevapalan 1 year ago

Fantastic experience: Zunaira was quiet helpful in giving me the best advise with most available flexible options

Paaras 1 year ago

Fantastic experience: Thank you to Muhammad Ikram from Al Amanah travel. Throughout the whole process, he stayed close to us, answered all of our questions, and made sure that everything went smoothly. From booking our package all the way through to the flight back home, the customer service he displayed was exemplary. He ensured all our needs were catered to, and alhamdullilah my family and I completed our Umrah thanks to his help and advice. The hotels and transfers were perfect for us, and the support we received while we were in Saudi was really reassuring. He remained patient as we considered all our options, and was always there to help if we ever had any questions. The quote we got from Al Amanah was the best we found, and for the quality of hotel, travel and service we received, it is amazing value. To anyone planning their Umrah, who is unsure of which agent to go with, please consider reaching out to Muhammad Ikram at Al Amanah. We will definitely be going back to him when we plan our next Umrah InshaAllah.

Sidra Raja 1 year ago

Fantastic experience: Reliable and trustworthy after we had been conned by a travel agent. Transfers were arranged and drivers were there on time. Really helpful. Would definitely go with them again next time in sha Allah. Even arranged Al Baik for dinner one evening for us. Thank you

Roxy Akbar 1 year ago

Fantastic experience: Alhumdulilah we have performed Umrah several times with Al Amanah. Qari Makki and Sobia guide you through the booking process and always there to answer questions with their exceptional customer services. Everything went smoothly from flights to hotels and ziyaraats, very well planned and organised. Sobia is extremely helpful and knowledgeable always going that extra mile to make sure everything goes smoothly. Highly rewarding spiritual journey, in sha Allah we hope to book again with Al Amanah.

Naheem Hussain 2 years ago

Fantastic experience: Beautiful experience from start to finish will definitely use again InshAllah so helpful and went far and beyond for everyone to experience an excellent Hajj.

Aminah Khaliq 2 years ago

Fantastic experience: First time going Hajj and Alhumdulilah was a very successful experience. I do believe Al-Amanah was a huge factor that helped contribute to this positive outcome and cannot be more thankful for Sobia, Qari, Qazi and the rest of the team, for their amazing support during the process of this Journey. Jzk for all that you've done for us!

Sabrina Hafeez 2 years ago

Negative experience: There’s is not much information available as such. Website is not timely updated

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

You have reviewed without using services from us so judgement is not appropriate. Website will be updated in time for new umrah season. Hajj season is now coming to an end.
The packages that needed to be updated have been the remaining will be done in due course.
We hope to serve you soon

uby NextLevelYaar 2 years ago

Fantastic experience: Many issues during hajj from initial booking and documentation process to the actual journey that are external and Al amanah company have been nothing but exceptional in handling all affairs and making sure the whole journey went well. I cannot thank Sobia enough for all the help (as well as Qari Makki Qari Qazi Hafiz Aftab and the full staff team) and highly recommend this company to my friends, family and everyone else. It was my first experience for going Saudi and also our first hajj for me, my parent and siblings and hopefully not the last as we wish to go again.

Adeel Mahmood 2 years ago

Fantastic experience: My mother and I were blessed with going to Hajj this year 1444H, 2023. Alhamdulillah. Re booking a package I was concerned for my mum as she is 60+ so I wanted a group which would put her needs first. Alhamdulillah thumma Alhamdulillah I cannot praise Al-Amanah enough they are the best group by far in my opinion (based on research of other groups and real life feedback from friends and family) the whole team is on hand from start to finish to look after and also honour the hujjaaj at every stage of the blessed journey. From a personalised phone call from the group director during the booking process to bespoke gifts at the end of this once in a lifetime journey, they could not work any harder to make things easy and also special for us, I witnessed them sacrificing their own sleep and food to ensure everything ran smoothly for us. Allaah ta’aala accept from them all including group leader Qari Makki Saab (his energy and passion is unparalleled and you’ll never catch him in the same place twice as he is always running around for the hujjaaj and constantly two steps ahead in his planning and concern mA) his esteemed father who joined us to deliver a spiritual heart rendering Islamic reminder, Moulana Qazi who was a fantastic spiritual guide throughout both proactively at every step and also reactively on hand to answer our questions and put us at ease throughout. Special thanks also to Sobia baji who was amazing during the booking process and assisted with travel documentation and extremely helpful throughout, Hamza Makki, Hammad Makki, Riaz Bhai, Jabir bhai, and all the rest of the team. Genuinely can’t recommend them enough. If you want a group that will put you first, ensure everything is looked after both logistically and spiritually, then you should definitely choose Al-Amanah Hajj & Umrah. JazaakumAllaah khair and the memories made will never be forgotten.

Abid Hamid 2 years ago

Fantastic experience: I and my wife when to Hajj with Al Amanah June/July 2023, from the first phone conversation with sister sobia to actually meeting the whole group at Heathrow Airport the communication was excellent. Our every question was answered promptly and professionally. Travelling from Heathrow with all the group we had all met each other for the first time was very pleasant and it was just like traveling with extended family. Through out our Hajj we were guided by Qari Makki and Qari Qazi both with vast knowledge to help us understand everything we needed to know. I would highly recommend booking Hajj & Umrah with Al Amanah. We will certainly be booking again with them In Sha Allah.

Suby Hamid 2 years ago

Fantastic experience: Asalaam o alaikum. Me and my husband went to Hajj with Al Amanah group. We were very blessed to have Qari Makki, Sobia, Qari Qazi and the rest of their team to guide us throughout the whole Hajj journey. They were with us at each and every step of the way going above and beyond for all of us making it as easy as possible for the whole group. Our whole group was amazing and felt we were as one big family on this journey together. We highly recommend going for Hajj and Umrah with Al Amanah. We will certainly be booking with them again In Shaa Allah. May Allah swt reward the whole team immensely Ameen.

Usman Shaikh 2 years ago

Fantastic experience: Alhamdulillah just returned from a truly memorable journey of Hajj (my first one) with Al Amanah and I am extremely thankful for all the effort and support by Qari Makki and his committed team (Sobia baji, Hamzah, Aftaab, Riaz, Abdul Rauf, Jabir, Ghulam Qadir) who were extremely helpful from start to finish and were there for us at every step of this memorable journey...What makes them stand out is clear communication at every step and enough boots on the ground to ensure that the Hajis were shielded from all the stress that comes with the intensity of Hajj so we could focus on the actual worship.. From arranging transport to hotel and camp check-in and then during the actual rituals of Hajj and finally in Medinah, I saw Qari sahab and his team went above and beyond to ensure that they could deliver a first class service and they truly did it very professionally A huge thanks to MA Qazi Sahab for motivational reminders and guidance throughout the journey and keeping the group focused May Allah reward the entire Al Amanah team for making this a truly memorable experience for me (Aameen)

Asim Malik 2 years ago

Fantastic experience: We were blessed to travel for Hajj this year , and all our travel arrangements were made by Alamanah Hajj and Umrah limited.. Before travel we were invited for a detailed seminar which was very informative about the whole process. We were kept upto date with what was happening with our package with frequent whatsapp messaging. When we arrived in Saudi Arabia our immigration , hotel transport and accommodation were streamlined and the whole process was smooth, we didn’t even had to wait to check in hotels as they were done for us. This was only made possible due to dedication and hard work of Qari Makki sahib and his team. Alhamdolillah with the grace of Allah we performed all our Urkans of Umrah and hajj with ease, The group leaders ensured we got to Mina, Arafat ,Muzadilifah and Jamrat at times when it was most appropriate for the whole group. This ensured that elderly and members with special needs were cared for and we were all able to perform the Urkans in best possible way. We cant thank enough the whole team, Qari Makki Sahib and his family and Qazi sahib for his daily lectures and reminders. May Allah SWT reward you all immensely.

eman mahmoud 2 years ago

Fantastic experience: the steps of February Umrah we have visited Makkah Madinah Almasjid al aqsaa

Humaira Jalgaonkar 2 years ago

Fantastic experience: We would like to say a massive jazakallah for all the hard work. Since the time we booked we have received exceptional service and great communication all throughout the process. Highly recommend! May Allah accept all your efforts and bless you all with so much barakah.. Ameen

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

JazakAllahkhair it was a pleasure hosting you

Moheed Aslam 3 years ago

Fantastic experience: Al Amanah - Professional and Highly Recommendable. What a spiritual journey - Allhumdolillah the IMAN refreshes. Expertly planned and delivered by Al-Amanah. Thoroughly explained each site by Qari Mohammed and guide with their vast and in depth knowledge. Excellent hotel and walking distance to Al Aqsa compound. Will definitely travel again with Al Amanah. May Allah reward Al Amanah for all their efforts. Ameen

Ashia Khodabux 3 years ago

Fantastic experience: Their performance were outstanding when we travelled through them to perform hajj in 2017. Would recommend.

Rabeya Begum 3 years ago

Fantastic experience: Honest and trustworthy. Got my deposit back next day after the announcement of the online service for Hajj

Emdad Rahman 3 years ago

Fantastic experience: Booked Hajj with Al-Amanah this year, but unfortunately not able to go with them due to the new system. They have been excellent throughout my dealings with them, very honest and open from day one. Deposit was paid back immediately. Very Highly recommended.

Hanaa Khan 3 years ago

Fantastic experience: Been very professional and quick in their dealings mashaAllah!

Salma Hussain 3 years ago

Fantastic experience: Assalamu alaikum, I’d like to thank you and your team for all the hard work, support and guidance you have given us through the last few months. You have always kept us updated with the latest info on time. Although we have not met you or your team in person but it seems like we have and built trust over communications via messages and spoke few times with the sister. You have been very committed and have stuck to your words. Al Amanah is a very reliable, honest and trustworthy team. Keep it up! We’ve got our refund back today too. (Deposit we paid to secure our place). Allah knows what’s best and Allah has best plans for everyone. Please keep us in your dua’s that Allah accepts our intentions and we get to perform hajj this year in sha allah. May Allah bless you, your team and your business with barakah. Ameen. Salma & Ahmed

Fr Yad 3 years ago

Fantastic experience: They are simply the best in London, I and my family will be useing Al-Amanaha again soon.

Ibad Ur Rahman 3 years ago

Fantastic experience: I had two interactions with Al Amanah one was for my umrah on december 2019 and second was for saudia arab visit visa in december 2021. They are professional and straightforward their service is very fast. Sobia kept me updated with the status of my visa. They have a clear and updated knowledge of the policies of kingdom of saudia arabia and know clearly that what documents you will need to provide precisely. I am going to go through them next time as well. I would definitely recommend them if you want professional services related to visa.

Saliq Khan 3 years ago

Fantastic experience: Highly recommend to everyone use Al Amanah’s services we have been very pleased with our recent Umrah tour.

Shafina Akhtar 4 years ago

Fantastic experience: salaam alhumdulillah the hotels were Excellent and the service was brilliant hotels were 5 min walk to haram the staff was really helpful and guided us very well overall it was a blessed journey alhumdulillah Highly recommended to travel with

Mabz Hussain 4 years ago

Fantastic experience: I have been fortunate enough to have used the services of Al Amanah Hajj & Umrah in 2015 where I received an exceptional service. The team are extremely friendly and professional. I then booked for Hajj 2020 but this was not to be realised for many Muslims around the world. I have reluctantly accepted a full refund. I have now made intention of travelling for Hajj next year with Al Amanah Hajj & Umrah In sha Allah.

Arshad Mahmood Qureshi 4 years ago

Fantastic experience: I booked tickets on PIA in July 20 before the airline was banned from flying into EU countries and Imran worked tirelessly over a nine month period to obtain a full refund. A really professional service, I was kept updated all the way through the lengthy refund process by Imran. Given the experiences of friends, I know how difficult it is to get a full refund from any airline. Throughout this 9 month period, Imran was highly respectful, courteous and helpful despite my occasional prompts. Highly recommended.

Ambee Khan 5 years ago

Fantastic experience: I would highly recommend Al Amanah for Hajj and Umrah. I have never been to Saudi Arabia and wanted to go on Hajj this year. I spoke to Sobia and from day 1 she made me feel part of her Hajj family. It was nothing like agent/customer conversation. I spent hours asking all sorts of questions and she helped answered all my concerns. Unfortunately Hajj this year has been cancelled. If Allah will I will go next year with my parents. I will certainly contact Sobia again. Lots of duas for every member of the Al Amanah family. JazakAllah

Forid Miah 5 years ago

Fantastic experience: Earlier this year my family decided to go to hajj. After speaking to various companies, we were recommended Al Amanah Hajj and Umrah. From the very first message I sent to them regarding the enquiry they have been wonderful mashaAllah. Qaari saab took time out on the very first call and went through our (extensive) set of questions. He was professional, knowledgeable and brotherly alhamdulillah. We made a decision to go with them and paid our deposit. The following month after the deposit we made an additional down payment towards the package. Qaari saab and I am assuming his wife (although I may be wrong) were always there at the end of the phone. Then covid19 happened. Every step of the way, the team kept us updated and motivated alhamdulillah. It was Allahs swt decree that we were not going to go this year. Amanah were superb. As soon as the announcement became official Amanah transferred our additonal down payment back. And then a few days later returned all the deposit as well alhamdulillah. They were brilliant and Allah swt willing next year we hope to be able to make Hajj and if Amanah are still around and we are able they will be at the top of my wish list. Jzk and keep up the great work.

Colours of Clothing Ltd 5 years ago

Fantastic experience: Very professional, organised, considerate and caring team and company. May Allah SWT bless them and reward them for all their hard work. Ameen.

Abid 5 years ago

Fantastic experience: Booked on recommendation. Unfortunately covid took place. Received a full refund of my deposit alhamdulillah within a very short time frame.

Raashid Hanafi 5 years ago

Fantastic experience: I booked with my brother to go to Hajj in 2020. Sadly we were unable to go due to Covid 19. I cannot fault Al Amanah in any way at all. The communication we received was excellent throughout and the professionalism of everyone we dealt with was amazing. We valued the friendly way in which we were treated, we never felt like we were 'just a customer'. They always had our interests at heart. We requested a refund as we could not commit to Hajj 2021. We knew this must be a difficult time for all UK agents with no effectively no Hajj taking place so we were happy to wait. We had full trust in Al Amanah. The refund was received the very next day after we requested it! I never expected this and can't thank them enough. When Allah wills and we get a chance to book again, we will always come back to Al Amanah. I pray that they get reward from the Almighty for their good work in helping UK people to go to Hajj/Umrah.

Georgie K 5 years ago

Fantastic experience: We booked Hajj 2020 with al amanah after researching the top Hajj companies. After hearing so many positive reviews we decided they were the ones to go with. I called Imran who was brilliant and really informative, he also kept me in the loop via email. We were happy with the package we picked and paid deposit. Unfortunately due to covid19 Hajj has now been cancelled this year. We were kept informed about this throughout the pandemic and given a choice to transfer to next year or to have a full refund. I would not hesitate to book with Al Amanah again. They were professional and friendly and have great customer service. Im really delighted with our choice and look forward to booking with them again.

Faieza Ali 5 years ago

Fantastic experience: In the name of Allah , most gracious, most merciful. After doing a lot research Al-Ammanh was the company that I had chosen to go Hajj this year. Unfortunately, due to the current situation it has been cancelled . On my behalf , I would like to thank the company for their absolute support and professionalism throughout this unforeseen situation. I have every trust in them , sister sobia was fantastic She kept us informed I had no need to contact them at all. What was beautiful, was the audio message sent in different languages to explain the current situation and to give us some peace of mind of the rewards we would in sha Allah get from just the intentions of going to Hajj- in sha Allah I ask Allah SWT to call me again - without any hesitation I will definitely go with Al-Almanah . On another note - the deposit refund was given within a few days . Jazakallah for all your support and hard work

Dora AAA 5 years ago

Fantastic experience: Very good, reliable service, so honest and so to the point, quick in response. I'd happily use their service again.

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

Many Thanks we look forward to serving you in the future

Nauman Toor 5 years ago

Fantastic experience: We chose Al Amanah for Hajj 2020 , which due to COVID 19 got cancelled sadly but regardless, Al Amanah have been highly professional and communicative throughout this difficult time and providing updates in a timely manner. Based on their honesty and professionalism, we hope to book with Al Amanah again in the future.

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

Jazakallahkhar Inshallah you will be rewarded for hajj 2020 as per your intention. We pray we the chance to serve you next hajj

Faris Ahmed 5 years ago

Fantastic experience: I had a perfect hajj 2019 journey with Al-Amanah. They are extremely hardworking, professional and honest. Alhumdulillah, I was blessed for traveling with Al-Amanah. My especial thanks to Qari Makki and Dr Ahmed Makki for managing our especial needs very smoothly.

Mohammed Kazi 5 years ago

Fantastic experience: Did 2019 hajj with Qari Makki and the experience was excellent from start to finish. Everything he promised per specification was delivered. Makkah hotel, Wisam AT, was basic standard but service and food was 5 star. Hotel is also short walk to harram boundary. Qari Makki has an army of helpers and staff on hand throughout hajj, they always assist with a smile in any way you require and you never feel abondoned or left on your own. May allah bless them and Wari Makki.

Majaz Laghari 5 years ago

Fantastic experience: Excellent service by Al Amanah team as always. This the was the fifth time we used their service. (5 umrahs & 1 hajj). Sister Sobia, Qari Makki & Aftab bhai in Makkah always go above and beyond and offer excellent flawless service to us. We travel in a group of 9 and they always give us best transport, visa service and accommodation. This year they even gave us complimentary Ziyarat in Madina for everyone. This is a very kind gesture. They arrange everything in a timely manner and keep us in their communication.

Shanaz 5 years ago

Fantastic experience: This was a first full experience I have had with Al Almanah. I found this organisation indirectly from another similar entity. Wow. A wonderful, spiritual and informative journey. The expedition embarked on one roller coaster ride, through; ancient religious buildings and beautiful historical regions, right to the lowest point on earth, The Dead Sea. This, of course, the Al Aqsa tour. . It was very intense, with both spiritual and emotional highs. I can say, the experience was amazing and well delivered. I have been impressed with Al Almanah from a previous encounter.Therefore, I positively booked with Al Almanah from an intuitive and personal point of view. I would recommend Al Almanah if you want a quality, informative, productive tour. It is worth researching your options before committing. I am glad and fortunate, I had a previous chance experience, which impressed me to the point of considering Al Almanah as the ONLY choice.

abid hussain 5 years ago

Fantastic experience: I just wanted to say thank you so much to Al- Amanah for one of the most amazing experiences I have ever had in Jerusalem, visiting Masjid Al-Aqsa. My daughter AKSA had such a great time and really enjoyed all the tours. A big thank you to Qari Makki, Mufti Wahab and Fazal Bhai for the fantastic organisation and amazing hospitality. Inshallah will definitely recommend Al-Amanah tours to all family and friends. Abid, Nasir & Family

Ahmed 5 years ago

Fantastic experience: I was recommended this group by 3 seperate people so decided to join Al Amanah on the Al Aqsa Tour Alhamdulillah the tour was very beneficial and most enjoyable Many thanks to Qari Muhammad Makki and Brother Fazal whose organisation of the tour was fantastic and as a result the tour went very smoothly with no problems Also a big thank you to Mufti Abdul Wahhab who provided spiritual and religion guidance and leadership at every stage of the tour All 3 have travelled to these lands many times between them so are very well experienced and know exactly what to do The tour guide (Avnee) we had in Israel and Jerusalem was very informative and provided a very interesting and unique perspective on the historic parts of the holy lands. I will now go and recommend this group to everyone I know and am looking forward to more trips with this group Insha Allah Thank you Al Amanah Bilaal

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

Jazakallahkhar for your feedback, We look forward to see you on the next Islamic tours

Ghulam Abbas 6 years ago

Fantastic experience: As Salaam U Alaikum, I Performed Hajj with the Al-Amanah team this year Alhamdulillah! From the minute I spoke to Qari Makki’s wife, I felt so satisfied about choosing them for my blessed journey, it was a feeling from Allah, they couldn’t do enough to make me as ease, even when I was asking so many questions in excitement. We were always well informed of what the visa procedure were, changed to itinerary...etc We were invited to attend a pre-Hajj seminar which was so very informative of what to expect, the spiritual journey of Hajj, ending with a lovely buffet. We were well looked after throughout our trip, lovely punctual transport service, clean hotels, nice food in Aziziya, we had almost daily Hajj seminars of what to expect in Mina and throughout the Hajj days. Qari Saab, his wife and his team were there every step of the way, making sure each person got their individual attention as and when needed, they addressed us personally, and asked questions that were person to us (it’s the little things like that which are remembered) we felt like an extended family. The 5 star hotels were amazing too, beautifully clean and delicious breakfast! (Wouldn’t loved a Haram view, but it wasn’t possible for everyone!) Alhamdulillah Thank you so much to Qari Saab, Sister Sobia, brothers Hamza, Sajjad, Irfan, Haroon, Hammad and and the staff at Aziziyah! Will never forget this journey and u all made it possible! You should be proud of yourselves, may Allah give u Jaz’aa E Khair in this Duniya and the Aakhirah

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

It was a pleasure serving you Mr & Mrs Abbas

Nilufar Chowdhury 6 years ago

Fantastic experience: Jazakumullah Khair Al-Amanah for making our Hajj journey so memorable and faultless. Brother Makki and his wife always always helped us. I was worried for my sick sister, but they provided every single thing; and they, or one of their staff members, were available 24/7. Before our journey we were very worried about how my sister would be able to complete Hajj, but of course Allah provided us with the gem that is Al-Amanah, and Qari Makki and his wife made sure every ritual and every step went smoothly, providing my sister with everything to meet her special requirements. We were especially worried about Minah & Arafat, but they provided us with a special service; making it so simple, easy and comfortable for my sister. They guided us step by step so we could enjoy and reap the full benefits of Hajj; even providing us with frequent Islamic talks to help us learn about the history and meaning of Makkah, Madinah and Hajj itself. Just to say we were able to find this amazing Tour group through Shah International travel agent on Seven Kings High Road. Imam Shah Mizan-ul Haq from this travel agent was in charge of looking after our group and was very helpful. From beginning until end, he guided and helped us. May Allah reward them with the best of this duniya and akhira. Ameen

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

Many Thanks it is your kind words and positive feedback that keeps us going

Hannaa Malik 6 years ago

Fantastic experience: Travelled with Al-amanah to go to Al-Aqsa. Well organised, very good, knowledgeable, and friendly guides who kept the energy high! Looked after the group well through the immigration process. Highly recommended!

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

Many Thanks

Iffy 6 years ago

Positive experience: Travelled with Al Amanah for Hajj 2019/1440. Best hotels, food, staff, spiritual talks, guided Ziyarahs. From Qari Makki, to his wife Baji Sobia, to Group Leader brother Sajjad, to Group Leader brother Irfan, everyone was MashaaAllaah very knowledgeable and our Hajj was a very smooth process because of them. The reason I gave 4 stars, is because 1 time I was making tawaf and I had an Asthma attack. My oxygen level went to 72% and I needed oxygen immediately. Now Al Amanah group leaders were helpful and allocated a Makkah staff member to take me to hospital. Problem is the Makkah staff member made me walk for another 15/20 mins as they themselves did not know where the nearest hospital was! Thank God it wasn't a heart attack otherwise I would have been finished by the time I reached the hospital! Please double check the hospitals in both cities before you go. Aside from that little fiasco, Al Amanah team was very supportive and very knowledgeable, Qari Makki interacted with every member of the group and MashaaAllaah Hajj with Al Amanah was an amazing and exhilarating experience overall. May Allâh give Barakah in their company, Ameen.

imran ali 6 years ago

Fantastic experience: From the beginning of our blessed Hajj journey (2019) to the end, Al-Amanah Hajj group gave exceptional service. They catered to every one of our needs and made sure we were fully aware of each and every step we were to complete. The team was always on hand to support us and make sure every thing we needed was given to us. Our Hajj journey was made really easy thanks to Al-Amanah group and we simply cannot thank them enough. We saw them first hand, treat people with disabilities with so much respect and with a lot of care. The Al-Amanah Group was very organised as even our hotel check-ins were done for us so this was another stress that was taken off our shoulders. The Al-Amanah members were also super helpful, kind and easy to approach and we now regard them as members of our family. They worked so hard, day and night to ensure our Hajj journey was performed effortlessly. I would also like to commend Al-Amanah group on how beautifully they carried out the seminar which we attended in July, a month before our departure. We were treated so well and given absolutely all the information we needed before our spiritual journey. Jazak Allah khair to Qari Maki Saab, Irfan Bhai, our group leader Sajjad bhai and all the ground team for an amazing service. I highly recommend them to anyone that is thinking of performing Hajj.

Saima Ali 6 years ago

Fantastic experience: From the second we booked our trip in February 2019 with Irfan Bhai, Al- Amanah Hajj group has been an absolute delight to have travelled with, they have given us regular updates and not once left us questioning any part of our trip. Our journey was made easy Alhumdulilah thanks to their constant support and information. The seminar was highly informative and we were treated exceptionally. We went away with our mind at ease and any concerns put to rest. Once we reached Makkah, Qari Makki saab, his wife and the ground staff were superb, they were constantly with us and treated everyone with kindness and respect. They went the extra mile to ensure we were safe, worry free and completed all steps of Hajj in the right manner. All the leaders and scholars were very friendly and guided us each step of the way. They were multilingual to cater for every ones needs. The Al-Amanah team were constantly on hand to support people who required special assistance and this was amazing to see. The transition from Aziziya to Makkah and then Makkah to Madinah was smooth and check- in to the hotels was done for us. Once again, the stress was taken off our shoulders. We are amazed as to how they took on the responsibility of every person in the group. We have absolutely no regrets or complaints booking with this excellent Hajj operator and we would highly recommend them to anyone lucky enough to planning their journey for Hajj in the future Insha Allah. We pray that all the Al Amanah team are granted with much happiness and that Allah (swt) gives them more and more success in the future. Ameen. Once again Jazak Allah Khair to all the Al Amanah team.

nurul islam 6 years ago

Fantastic experience: Dear Qari Makki Sab/ sister sobia/ Brother Irfan/Brother Sajjad bhai and the whole of al Amanah team I would like to take this opportunity to say Alhamdulillah and sincerely thank you ( on behalf of my family) it was a wonderful and blessed journey of completing hajj 2019 with Al Amanah. The service, communication and organisation, was nothing short of phenomenal and excellence which is not surprising. I have witnessed with my very own eyes how hard you and your whole team have worked, tirelessly, on and behind the scenes - to ensure everyone has spiritual and a blessed journey to which is a testament. I will not forget the littlest things you have done for us and went beyond -even when medical attention was needed for my mother. The special talks, ziayars and trips delivered continuous throughout the journey by the imams have been exceptional and not to mention - It is a first, that I have seen the multi-lingual imams you had through this journey to ensure everyone understood. There were no language barrier. I personally, whole heartedly would like to say thank you Qari makki sab , Sister Sobia, Brother Riaz, Brother Irfan/ Brother Sajjad Bhai, Hamad, Usman, and the whole of al Amanah team, for every little thing you have done to assist us throughout hajj, in order to make it easy and comfortable. I could not ask for more. of course without a shadow of doubt, like I have always been using al Amanah hajj & umrah for many years , in sha allah I will continue to do so and recommend Al Amanah Hajj & Umrah Uk, to all my family and friends. I pray that Allah swt bless you all for all your efforts and forgive us and accept our hajj in sha Allah. Ameen Jazakallah khayran. Muhammod Nurul Islam (islam Family) (Hyde, Greater Manchester UK)

Yameem Hoque 6 years ago

Fantastic experience: Fantastic service, totally make you feel part of the Al Amanah family. Totally recommend for Hajj & Umrah. They can't do enough for the Hujjajis.

Zeb Zeb 6 years ago

Fantastic experience: Alhumdolilah, my father and I went on hajj with Al-Amanah in 2019 as part of the bronze package. The experience was absolutely excellent, and I thoroughly recommend this group to anyone considering Umrah/ Hajj. I have a lot of family and friends who also went on Hajj this year and can say it is very apparent to me that we were fortunate to be with Al-Amanah, they provided something that in today’s busy world other groups do not: a personalised experience. Al-Amanah had 100’s of Hajuj, but it felt as though they individually cared for my father and I. They knew our names, engaged with us in discussion and regularly checked in on us. We learnt so much and feel much closer to Allah as a result, this team genuinely have my duas for success. If you are considering booking hajj, talking to Quari Makki or his wife Sobia Makki is the best place to start. They had all the bases covered; even in the early booking process they proved themselves to be highly experienced and gave honest and detailed descriptions of the process, answered all of our questions and provided preparation guidance. The ticket prices were reasonable and based on what was included, I consider them to be the best value for money option out there. The aspect that surprised me the most was that despite being in charge, Quari Makki and Sobia were on the ground during the actual hajj experience; they were checking to ensure all the hajuj were cared for, the food was good quality, coaches were appropriately boarded and ensured that talks were available in various languages (English, Arabic, Urdu and Bengali) and the services were as they needed to be. Dealing with Saudi government and locals is an obvious area of their expertise, particularly as Quari Makki is a local himself. The group organised the whole experience from the pre-hajj seminar and advice on what to pack, meeting at London Heathrow and checking-in, getting to each hotel, sightseeing, hajj activities, visit to Medina and even getting back home. The pre-hajj seminar was well organised and set the basis for who the team leaders were and provided contact details for qualified experts and laid out how we would go through this experience together. Quari Makki gave a great speech which I am grateful to say he honestly stood by. They provided health and safety guidance, all the meals and regular Islamic talks/discussions in the evening. Both in Mecca and Medina our hotels were close to the holy sites. I am very grateful to the team and particularly to Sobia, Quari Makki, brother Irfan who answered any questions my father and I or the other brothers and sisters had. Hajj is one of the most important activities a Muslim undertakes and having done this with a group that had the right Islamic attitude and put in the effort to ensure we were cared for and were able to complete all of the hajj activities is a great blessing. Again I am very grateful to the Al-Amanah team and will be strongly recommending them to friends and family.

Sharif Mia 6 years ago

Fantastic experience: Very well organised and every effort made to look after us. Great leadership, accommodation and food. May Allah reward the staff for enabling us pilgrims to complete our Hajj, and may our Hajj be accepted inshallah.

Ameen Elahi 6 years ago

Fantastic experience: What a Brilliant service they know truly khidmah of hujajs a great experience of through out of my first Hajj of my life with them. Qari Makki And Irfan butt they efforts make our hajj easy and comfortable they bought this year 450 Haji’s I make dua next year they will bring 900 of Haji’s. I am using them since 2013 for umrah and done first Hajj this year with them and definitely recommend to others

Monowara Roshid 6 years ago

Fantastic experience: Faultless service from the Al-Amanah team throughout my Hajj trip. Returned on Thursday and I cannot stop praising this company for the amazingly personal, attention to detail and highly organised service they provided for each and every Haji. I had special requirements due to my health and Qari Makki and his dedicated wife went out of their way to ensure all my needs were met. SubhanAllah I didn’t expect such love, care and meticulous thinking to make every step and every ritual smooth for us all. I felt I went to Hajj with my own brother and his wife who deprived themselves of sleep to avoid any unnecessary hiccups. What I loved most about Al Amanah was that they informed us every step of the way what to expect and what is within their control and what is not. Qari Makki is certainly a man of his words like a true Muslim. The punctuality and organisation of the team is worth shouting about. They had extra support staff circling our group during the busy tawaf to ensure no one got lost on their first tawaf, during Rami the team knew exactly where to take the group so we could go in quickly in the heavy crowd and do our stoning and come out to meet the team again. If it wasn’t for the team we might have also followed others to stone in the corners where it is heavily crowded. The Al Amanah bosses slept where we slept, ate what we ate, they never left us anywhere. The Islamic scholars, Qari Makki and his wife were available 24/7 to answer any queries or provide assistance. Arafat is the main part of Hajj and the wuqoof in Arafat was mind blowing. So many different Mufti’s and Islamic scholars in English, Bengali, Urdu and Other languages. The sincerity, emotional and spiritual feeling they brought during their duas was priceless. I had written a big list of Duas but they covered everything and brought everyone to tears. I was so satisfied and at peace that my Hajj was completed properly. I also enjoyed the Islamic talks they provided every night. Lots of history and informative things to learn about Makka, Medina and the other significant places and symbols visited during the sightseeing tours. I have been making dua for this team from the bottom of my heart. They actually really care about ensuring our Hajj is completed properly. The price paid Is well worth it considering the extra effort and meticulous planning and support they provided every step of the way. It was like someone holding your hand throughout the journey. JazakAllah Al-Amanah. I will never forget your efforts In Sha Allah. The only room for improvement I see is that you could provide less heavy signs for the poor support staff who took the groups out. They held those signs up for hours just so we don’t get lost in the crowd. May Allah reward them with the best of this duniya and akhira. Ameen

Fasih Khan 6 years ago

Fantastic experience: What a beautiful journey masha'Allah! Just returned from Hajj 2019 with Al-Amanah Hajj and Umrah. Qari Makki and his whole team were absolutely amazing and we feel extremely blessed to have been part of this wonderful group. All our needs were taken care of throughout, and we can honestly not identify a single complaint, alhamdulillah. Islamic scholarship was of the highest standard (Shaykh Dr Haroon Sidat, Maulana Makki, Maulana Ataullah Khan and others). The travelling scholars were extremely approachable and available to us throughout to answer any Islamic queries we had! Living together in Aziziyah was truly being part of an extended family, where everyone took good care of one another. Al Amanah's team were always available providing assistance. Whilst food is not a priority when one goes for Hajj, the food that was served was of the highest quality and always presented on time. Lastly, special praise and thanks to Qari Makki himself, who led from the ground. Qari saab is a true inspiration, and to top things up is absolutely hilarious! We cannot thank the team enough and pray Allah blesses and rewards them all abundantly. An absolutely wonderful journey of a lifetime, made extra special by Al-Amanah. My whole group seemed to share this same sentiment Jazakum'Allahu khayran. Look forward to travelling again with Al-Amanah in the future insha'Allah! Fasih and Shaina Khan

Akhlaq Choudhury 6 years ago

Fantastic experience: We have just returned from Hajj 2019, what an experience it was and it was a pleasure to have gone there with Al- Amanah . We were able to concentrate on the religious side of things and the rest was all down to Al amanah. They looked after every single detail and in the background they did the hard work etc: organising coaches (new coaches), food (made sure we were fed on time), meetings. The speaches and guidance that were given were coming from knowledgeable people. Every single member of the team were polite, respectful and courteous, never at any stage did I come across anyone that was rude.They delivered what they promised and delivered on what they did not promise , you have to understand some things at times were out of there hands and Government control, but Alhamdulillah they never let us down and always stayed in control. They have contacts that a lot of others don't have. There were bonus suprises for us ie: Tours, Ziyarat etc, which were very nice. Package booked was Gold May Allah give them the strength to continue serving the Ummah , Ameen

Shazia Shahzad 6 years ago

Fantastic experience: very professional people. Me and my family went on umrah and we had an experience of a life time everything was perfect. Al-Amanah made this trip unforgettable

Fozia Shafait 6 years ago

Fantastic experience: Excellent umrah experience with al-amanah especially as we were travelling with young children. Very professional staff very caring. They ensured our journey was very smooth and hassle free. Anyone considering umrah with children I will definitely recommend using al Amanah.

Chandni Hussain 6 years ago

Fantastic experience: Al Amanah made our Umrah experience unforgettable. I went there with my family and we were very fortunate to see the Kabah cloth being made and we also visited the Museum which was so informative and amazing. The director, Qari Makki, was very funny and friendly throughout the day trip. Thank you Al Amanah.

Sabia Shahzad 6 years ago

Fantastic experience: Thank you very much Al.Amanah for making our umrah trip very special after amazing and blessing hajj experience last year. Me and my husband were very blessed to be there again for umrah with our family members including children and they all loved it. Thank you for making extra special with trip to museum and visiting the very blessing place where ghilaf e kebah was getting made for next year. Jazak Allah o khair Al Amanah Sabia Shahzad and family

Mehtab “ramrodeo” Hansi 6 years ago

Positive experience: All arrangements done by them

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

In response to the review submitted by Mahtab Hansi

According to our records, we are unable to find a pilgrim/customer named Mahtab Hansi. We could be grateful if you left your review after having a trip or in least after contacting and or communicating with us.
Unfortunately, nor of the aforementioned occasions have been occurred. We love to know whether your rating is based after receiving a service from us, hence, we are keen to know the area that needed our attention and a room for further improvement.

Kind regards

H9Y YU 6 years ago

Fantastic experience: I must say their service was excellent throughout, flight, food etc! Very helpful leaders and very knowledgeable!! I did hajj with my mother and this tour group was extremely helpful and caring towards old people... many thanks for everything!

Al-Amanah Hajj & Umrah
Al-Amanah Hajj & Umrah

Thank you so much for taking the time to write us a great review, we really appreciate it.

Kind regards

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