
Easton's Holidays

Information about Easton's Holidays
NR10 5LR, Norwich
Opening hours
Our comment from TraTraTravel UK about Easton's Holidays:
Easton's Holidays is a well-respected coach travel company known for its excellent service and well-organized trips. Customers rave about the comfort and cleanliness of their coaches, as well as the friendliness and professionalism of their drivers. Many have highlighted drivers like Ryan, Joe, and Ian for their engaging personalities, humor, and attention to passenger needs, making trips not just enjoyable but also memorable.
Clients appreciate the range of trips, from day excursions to longer holidays, emphasizing the attention to detail and planning involved. Most travelers report having delightful experiences, with many stating they would eagerly choose Easton's for future trips.
However, there have been some concerns regarding specific accommodations during holiday packages, with mentions of hotels not meeting expectations. Nonetheless, Easton's management is responsive to feedback and is committed to addressing issues raised by customers, ensuring improvements for future travelers.
Overall, whether it’s a short day trip or a longer holiday adventure, Easton's Holidays offers great value and a fantastic travel experience that keeps customers coming back for more.
Easton's Holidays: Reviews
Fantastic experience: Excellent trip to Abba voyage last Saturday really enjoyed it. Driver was very frand funny
Fantastic experience: Used Eston Coaches to see Abba Voyage, Saturday 19th July 3.00 showing. Picked up Cromer Road Norwich 8.30am. Driver was amazing, an absolute asset to the company, lot of banter while also being very professional. Made the trip very enjoyable both there and return. Coach very clean and comfortable. The whole event was very well planned and executed. Will definetly use Easton Coaches again. Hats off to you, brilliant organisation, Thank you Sylvia
Fantastic experience: Day trip to the Great Central railway with lunch on the train with our very capable and helpful driver Joe.
Negative experience: Just returned from Easton tour to Torquay which was very poor. The hotel for the 7 days was run down and not as advertised. We booked a double room, but we were put in a room which had four beds forced into a room that would have been cramped as a double. The guttering outside the window was blocked and dripped constantly which spoiled our sleep. There linen was not changed all week and the room was filithy. The bar was not stocked and run by teenagers, who could not manage to produce a gin and lemonade without four attempts. Sink in the bedroom blocked for flour days despite being reported daily. The only saving grace was the restaurant staff. Would avoid this trip at all costs. While the hotel was mostly the issueEastons failed to check the quality of the accommodation. We would not use Easton holidays again and have booked with another company for our next trip for a week at half the cost. Very poor
Im sorry to hear there were issues with your room. Looking on the drivers report, I cannot see that these were reported to our driver. It is always best to highlight any problems whilst in resort so that they can be addressed at the point of service. Had we have known, we would of course spoken to the hotel management to ensure that you were re-located into a suitable room, and request that the problems were rectified.
We have used this hotel for a number of years and have always received excellent service. Please rest assured that we do take all feedback seriously and we will forward the points you have raised with the hotel in question. As you can appreciate, we have over 250 holidays on sale, and despite regularly visiting these hotels, we do not own them and rely on the hotels to maintain all rooms to a suitable standard.
Should you wish to discuss this further, please don’t hesitate to contact our tour office or drop us a letter/email.
Fantastic experience: Day trip to Brugge with Easton's. The coach was extremely comfortable, I was so pleased. Plenty of leg room, and I'm 6ft 2. The drivers Adam and Dave were absolutely brilliant. Very friendly, funny and looked after us well. Would not hesitate to travel with Easton's again.
Fantastic experience: Excellent company , good drivers and office staff and excellent holidays and day trips
Fantastic experience: Just got home from Harry Potter Studio Tour we had an amazing day and the Coach Driver Ian made it even more fun with his jokes my 6 year old daughter laughed so much, so thanks for a great day out well done Eastons
Fantastic experience: Netherlands Eastons holiday. Coach driver Joe took care of us extremely well. Well organised trip. Kontakt Hotel superb thank you
Fantastic experience: Brilliant trip to Belgium. Great members of your team. Great driving. Lovely irish coffee and lovely friendly service xx
Fantastic experience: We has the royal albert hall Christmas carol show and it was brilliant, worth every penny. We had perfect seats for us as my daughter struggles with her mobility.the driver was very helpful and calm amid the terrible weather in the middle of .well done Easton
Fantastic experience: The trip to Cadbury world on the 31st of October 2024,the driver was happy to answer questions that my 10year old grandson had about the journey, well informed of what time scale for our trip, definitely will travel with them again.
Fantastic experience: Had a really enjoyable trip with Easton's to the Call the Midwife tour at Chatham Docks. Booking was easy, good instructions to find the pick up point. The coach was very comfortable and clean. Unfortunately the coach did break down on the return journey, no-ones fault - these things happen. Dean, the driver, was very professional and friendly and put all his passengers at ease. No-one on board minded at all, mainly down to Dean's fantastic conduct. Overall a big thumbs up, five stars and highly recommended. I wouldn't hesitate to use Easton's again.
Negative experience: Appalling service. Missed the coach as no proper instructions of where to wait on the ticket and not from the area of where the coach stopped. I'm a pensioner and can not afford to waste money on a company that can not give specific instructions on a waiting area. No compensation offered and certainly will not be using this sub standard service in the future.
I’m sorry to hear that you missed the coach on Saturday 14th September to Chatham Docks.
Looking on your booking confirmation, it does state that the pick up is to the rear of the chase public house, on the London Road. As you were parked at the front of the chase public house, on the Bury road, I’m sorry to say you were waiting at the incorrect pick up point. Details of the pick-ups are also listed in our brochures, and online for your reference.
When you called our booking office just before 9, the automated message would of given you a mobile number to call to contact the on duty manager. This number is monitored 24 hours a day across our management team.
Our driver waited for 7 minutes, as the 5 other people joining at Thetford had already boarded the coach (looking on their bookings, they are also not from Thetford itself). However, we could not wait any longer. Looking on our tracker, the coach arrived at the Thetford pick up point at 08:29 and departed at 08:36.
I’m afraid your tickets are pre-paid for, and in line with our terms and conditions which you agree to at the point of sale, no refund can be offered within 7 days of travel.
I’m sorry that this is not the answer you are looking for, however our T&C’s are in place to make trading fair and transparent to both the customer and business alike.
Best wishes
Negative experience: Today I went on a day excursion to Leeds Castle in Kent. I was a single traveller, and although the castle itself was an okay experience, the coach driver was very unwelcoming towards me, never made any effort to speak to me, and when I departed the coach - ignored me when I thanked him, before thanking the people directly before and after me in the queue. There would have been no feasible reason for this, other than a third party having an impact on the way I was treated. The whole experience has left me unhappy, made me feel isolated (which is hard anyway being a single traveller) and distressed. I ask Eastons tours as a company to provide me with an explanation as to why this happened, so I can take the necessary steps to stop this happening in future.
Hi John.
I’m sorry to hear that you felt ignored.
We have spoken to your driver today and he has apologised if he missed you as you were exiting the vehicle, it was certainly not his intention.
Your driver has been with us for many years, and has an impeccable record. He certainly would never intentionally want to make you feel ignored.
I notice that you have made a similar negative review with another coach company regarding not being acknowledged when exiting a service bus, and therefore understand the importance of this to you.
Fantastic experience: Our family recently had the pleasure of taking a trip to the London Museums with Easton Coaches, and I can't speak highly enough of our driver, Ryan! From start to finish, he brought incredible energy and enthusiasm to the experience. His excellent manner and extensive knowledge made every moment enjoyable and informative. Not to mention, Ryan's cracking waistcoat was a fantastic touch that added to his vibrant personality! His ability to weave humor into his narration kept the entire group engaged and entertained, making the history and stories behind our journey to London come alive in a way that was both fun and educational. It truly felt like we weren’t just learning but experiencing the rich culture and heritage of London. Without a doubt, I would give Ryan and Easton Coaches a five-star rating! He made our trip not just memorable but truly special. I highly recommend Ryan to anyone looking for an exceptional guide for their London adventures!
Thank you so much for your lovely review. We have made sure that Ryan and the whole team has seen your wonderful feedback.
We hope to welcome you onboard again in the future
Fantastic experience: Been on Day trips with Eastons. A great company. Far exceeds the others. Considering a Holiday with them. Wish they would do a Solo only tour.
Hi Jennifer. We try to get as many single and sole occupancy rooms as possible on our holidays.
If there are any tours in particular you would like us to look at, don’t hesitate to get in touch with the reservation team.
Fantastic experience: Recently returned from a 6day holiday to Cornwall to Doc Martin village with Eastons. Great holiday from beginning to end, organised very well, taxi pick up worked very well..hotel food was very good, driver very good. Maybe a tiny critiscism had day & half free time not always easy for people to find something to do but also can see that driver needs a break. Have used Eastons several times will do again, a plus they dont use feeder coaches.
Negative experience: Having just had an Easton holiday, I was disappointed that being disabled that was not taken into consideration. Easton ,didn’t pass that information onto the hotel I was booked into. On my return I was taxied via Bungay to get to Lowestoft I expected that I would be straight home at 7pm after travelling all day.
Good morning Frances. Im sorry to hear that the hotel did not cater to your needs. I would always recommend informing us of a need for a disabled access room so this can be conveyed to the hotel.
The door to door service is not a dedicated taxi, and there may be other people to collect/drop enroute from the same area, which would explain why you went via Bungay.
Should you have any further queries, don't hesitate to get in touch via our bookings office.
Positive experience: Great trip. Coach was clean, comfortable and driver Adam kept us all well informed. Superb value for money and will most definitely use again.
Fantastic experience: Great coach gtrat driver.
Fantastic experience: Really enjoyable trip to the Thursford Christmas Spectacular yesterday. Prompt departure, friendly and professional driver and a beautifully clean and comfortable coach. Thank you for a lovely day and we look forward to travelling with you again. Merry Christmas.
Fantastic experience: Two wonderful trips with driver Joe who was friendly and professional. Loved the Xmas decor and feeling, and we can't wait to book our next excursions! Would recommend!!!
Fantastic experience: Had a fantastic trip to the chatsworth Xmas market on the 8th november.had 2 fantastic drivers Winnie and Adam.also the amazing shaggy was with us again.thankyou Easton’s always a fantastic day trip with you.looking forward to more next year.x
Fantastic experience: Great trip to NEC for the Craft Show. Comfortable coach journey. Thanks Ian for the smooth travel and information you gave us.
Fantastic experience: Fabulous trip to London, clean comfortable coach, excellent driver who was super helpful. Highly recommend trips with Eastons.
Fantastic experience: Always superb
Fantastic experience: Was a great break, Martin the driver, was brilliant, lovely break
Fantastic experience: Day trip excellent friendly helpful driver great day out had
Fantastic experience: Have used Eastons quite a few times, their coaches are very clean and reliable. Booking is easy and straight forward. Drivers are always well presented and polite. Journeys are extremely safe and have never had an issue with anyone employed by Eastons.
Fantastic experience: First time travelling with this company no faults whatsoever great first experience
Fantastic experience: Coach clean,on time ,friendly knowledgeable driver, excellent company,brilliant good value trips
Fantastic experience: 4 star hotels 5 star trip 10/10 service love our trips with you
Positive experience: My with and daughter went to the Ideal Home Show yesterday. They both had a nice time only problem being just over 4 hours to see the lot. Unfortunately they missed quite a lot of the shows going on. Got there 11.55 home 4.10 pm not very long
Fantastic experience: Had a great trip to Nottingham Market. Ian the driver made our day out pleasurable with his jokes and friendly attitude.would definitely book up again for another trip.with this company.thanks
Fantastic experience: Had fantastic holidays with Eastons, looking forward to the next. Great team
Fantastic experience: Great Driver's get service
Fantastic experience: Always a brilliant holidays , we have all our big holidays with them Fantastic company.
Fantastic experience: Very friendly ,coaches Very comfortable. good on price
Fantastic experience: Been on several trips clean enjoyable freundly drivers prices great
Fantastic experience: Great trip to Falmouth, hotel great location and food. Good driver Martin.
Fantastic experience: Lovely company good service.
Fantastic experience: Day trip to Leeds Castle with Ian driving, a pleasant comfortable journey. Leeds Castle exceeded our expectations and wouldn’t hesitate to visit again. Thank you all for a wonderful day out.
Fantastic experience: Just come back from the York trip. It was my first time on a coach holiday and would definitely do it again.
Positive experience: We have been on 4 holidays and several day trips as seen in their brochure. Comfortable Mercedes coaches with a toilet if needed. Hot and cold drinks available on board. My recommendation if staying on one of their holidays is to see if the hotel can provide a packed lunch as this can save you a lot of money on excursions. Usually a 3* hotel and food is generally very good. Everyone is different and ones expectations are different, but we found a very good family business.
Fantastic experience: Day Trip to Saffron Walden & Audley End House & Gardens.
Fantastic experience: Fantastic service in every way Stress free trav
Fantastic experience: Professional and friendly drivers
Positive experience: Went to Thursford Christmas spectacular. Driver was careful considerate and polite. A true Knight of the road. Helped the less able in the group and kept everyone happy. Recommended.
Fantastic experience: I have been on three day trips with Easton and have found them to be exceptional. The drivers are friendly and informative, the coaches clean and comfortable. I look forward to more trips in the future.
Fantastic experience: Fantastic
Fantastic experience: Had a lovely day trip with them to Kew Gardens. Adie was our driver, and felt very safe with him. A nice smooth journey each way, even with the heavy rain showers. Well organised, and would travel with them again
Fantastic experience: An excellent coach tour, to the north of Scotland, and the ferry across to the Orkney Islands.
Fantastic experience: Love this company, great trip to Oxford. Great driver (Ady) very reasonable. Lovely coaches too.
Fantastic experience: Can't fault. Always have wonderful breaks with them.
Fantastic experience: Great company, we had a lovely trip with them Highly recommended
Fantastic experience: Excellent service
Fantastic experience: Very helpful friendly staff
Fantastic experience: Brilliant trip to see Tutankhamun exhibition today at the Saatchi Gallery in London, drivers were great, we were on our way, turned round as told it was shut, then turned back to.London as luckily as we had tickets we could go, clean comfy coaches, couldn't have asked for more especially with the current situation in the country. Wish all there employees good luck, keep safe, thanks again, hope to use your services again soon x
Fantastic experience: Have only used Eastons for day trips but they have provided an excellent service and I find them very good value for money. Both the drivers and office staff have been both friendly and helpful.
Fantastic experience: Just had a very enjoyable holiday in Yorkshire with Eastons coaches. Our driver Joe is a very good ambassador for the company, absolutely nothing was too much trouble for him. NOT the first time I've travelled with the company ,and I have other trips planned for later in the year.
Fantastic experience: Went to Birmingham to strictly come dancing live tour. It was good, lovely helpful drivers
Fantastic experience: Coach firm based in Norfolk. Very good company - used quite a lot on day trips Friendly drivers Offers local trips around East Anglia and London (theatre trips and tourist sites) Also holidays further afield If you live in South Norfolk get the coach from Harford Park and Ride - can park all day for free and coach collects and drops off right near your car !! (If you live north of the city you can also park for free at their base at Stratton Strawless)
Fantastic experience: Just back from another great trip with Easton's,this time to see Warhorse at Wembley. Shaun and Andy were fantastic. If you want a great coach company for days out,shows or holidays then this is the company to go with.
Fantastic experience: Went to see Andrea Bocelli in Birmingham Arena. Lovely comfortable coach great trip
Fantastic experience: Went on the Day trip to Ypres Salient on Sunday, early start but the day was really great with everything organized to perfection. Drivers were excellent and the guide was very professional. I would go on a trip like this again,
Fantastic experience: Yet another great day trip,2 more booked, hop6to go to Normandy next year,tour guide Steve was brilliant
Positive experience: Good value for money
Fantastic experience: My daughter and I went to Duxford airshow yesterday, (13/07/19), and the coach was nearly new, clean, and the driver Keeno was professional, well presented and a credit to Easton's. A first class service that many businesses should take a leaf out of their book to ensure success of all trades. Thank you Easton's.
Fantastic experience: Everytime we use them they just get better
Fantastic experience: Lovely staff and good days out
Fantastic experience: Brilliant award-winning coach company offering day trips, short and long breaks, and private hire.
Positive experience: A good selection of tours and holidays...
Fantastic experience: Easton's coach holidays are supreme in the genre of coach holidays and short breaks. We use them a lot for day trips, 3 day breaks and even short holidays. They are efficient, excellent value for money and knowledgeable. Highly recommended.
Fantastic experience: Very good service
Fantastic experience: Excellent service
Positive experience: Thanks for brilliant trip
Fantastic experience: very good coach company all drivers very helpfull and good ,andy very pleasant
Fantastic experience: Had an amazing trip to Les Mis in London. Excellent drivers (Colin and Ady). Brilliant service and commentary throughout, faultless. Would highly recommend.
Fantastic experience: Amazing coach company Awesome drivers Clean coaches Comfy coach
Fantastic experience: We have just been on a Mystery weekend with friends and it was brilliant, full and interesting itinerary, excellent careful driver. We always use Eastons and will continue to do so.
Fantastic experience: They always help schools out brilliantly
Fantastic experience: Great travel company very helpful staff will use again
Fantastic experience: Had a fantastic day at Winter Wonderland in London’s Hyde Park yesterday. My wife and I travelled with a friend and thoroughly enjoyed the experience. Our first time with Easton’s but not the last.
Fantastic experience: Our 1st trip with Eastons and we were very impressed with everything. The Pickup, Coach and Hotel (Park Manor - Scarboro) were all 1st class. Most enjoyable will defenitely go away with Eastons again.
Positive experience: Lovely staff, good prices.
Positive experience: Hello, This seems to be the only way to give feedback, which is not ideal! Anyway just to say how much we enjoyed our day to London yesterday. We were part of the Campkin party. Your new driver "Winnie" I believe, gets 10 out of 10 and should be a big asset to the driving team. Many thanks for a super day and are looking forward to our next trip.
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