Oyster Travel

Catton Chase 65, NR6 7AS, Norwich
Catton Chase 65
NR6 7AS, Norwich
01603 415500

Opening hours

  • Monday: 10:00 AM – 5:00 PM
  • Tuesday: 10:00 AM – 5:00 PM
  • Wednesday: 10:00 AM – 5:00 PM
  • Thursday: 10:00 AM – 5:00 PM
  • Friday: 10:00 AM – 5:00 PM
  • Saturday: 10:00 AM – 4:30 PM
  • Sunday: Closed

Oyster Travel Independent Norwich Travel Agent offer a range of professional travel services to 1000′s of destinations across the globe trailered for you

We offer a wide range of professional travel services to 1000′s of destinations across the globe, tailored to meet our clients exact needs. We have over 200 years of combined experience and offer a professional and personal service for our clients, with an unbiased approach with the simple aim of finding you the holiday of your dreams.

“I would just like to say that Once again, Vicky and the team at Oyster, your help and professionalism in this matter has been of a high standard and we very much appreciate it all.”

“Had a holiday booked in April which was cancelled due to COVID & I have to say Oyster Travel have been fabulous with keeping us up to date and sorting refund. Amazing service from staff working in very strange times. Thank you team Oyster”

“Can’t praise Oyster Travel enough. After the guttering but necessary cancellation of our holiday this year due to Covid, we received a full refund within the week. They not only go the extra mile to book fantastic holidays for you they sort them out when they go wrong. Recommend them to anyone. Lovely helpful friendly ladies. Always have used them and will continue. So when holidays are safe to go on again guys get yourself to Oyster. I will be first in line”

“Sophie has been absolutely brilliant sorting out our holiday over the past few weeks, nothing has been too much trouble. When they announced the change in rules for Spain, she was quick to take action and responded to messages outside of normal hours and really went above and beyond to help us. Will definitely be booking with Oyster Travel again, thank you xx”

Whilst we arrange a vast amount of Tour Operator package holidays, we also have the flexibility to build your holiday bespoke; this means looking at a wide range of flights and accommodation options. This process often takes longer, however, is always tailored to your needs, and provides you with more choice.

Being a fully independent Travel Agency, we do not have pressure to book with specific Tour Operators. We take pride in taking the time to understand your needs, asking lots of questions and this enquiry process often means more work for our team, however obtaining you the right holiday is our priority.

Our commitment to you starts with your initial enquiry, until you arrive home from your holiday. We take pride in supporting you by going above and beyond to enhance your overall holiday experience with Oyster Travel from start to finish.

When you take the time to communicate with us, we listen. We have an in house, dedicated Customer Solutions Manager that collates and proposes improvements based on customer feedback. Externally we use your feedback, positive or constructive to notify tour operators and hotels.

Sophie Baker 2021-10-30T09:12:00+01:00 October 30th, 2021|Categories: Latest Offers|

? ? ? WIN A FREE HOLIDAY TO ICELAND WITH OYSTER TRAVEL NORWICH ? ?? IT’S OUR 12TH BIRTHDAY TODAY ? It’s been a tough couple of years for the Travel industry and we at Oyster Travel appreciate all of our loyal [...]

Sophie Baker 2021-07-01T14:46:58+01:00 July 1st, 2021|Categories: Latest Offers|

? FAMILY CAMPERVAN HOLIDAY IN JERSEY from £1699 ? ? ? Spend a week this summer with the family exploring the island of Jersey in a luxury VW Campervan ? ? Jersey UK ? 17th [...]

Sophie Baker 2021-06-25T14:18:31+01:00 June 25th, 2021|Categories: Latest Offers|

???? 4* LONDON BREAK WITH DISNEY'S LION KING THEATRE TICKETS from just £239.00 per family ! ???? ? Sunday 15th August 2021- 1 nights ?UK -CROWNE PLAZA London - Kings Cross ?Standard room ? Room [...]

Monday: 10:00am – 5:00pm Tuesday: 10:00am – 5:00pm Wednesday: 10:00am – 5:00pm Thursday: 10:00am – 5:00pm Friday: 10:00am – 5:00pm Saturday: 10:00am – 4:30pm Sunday & Bank Holidays: Closed

‘We recommend that you check with your GP, Practice Nurse, or Travel Health Clinic for specific guidance’,Foreign & Commonwealth Office advice – refer to www.fco.gov.uk/knowbeforeyougo (We are not responsible for the content of via external links to third party websites)

Our comment from TraTraTravel UK about Oyster Travel:

Oyster Travel is a highly regarded travel agency known for its exceptional customer service and knowledgeable staff. Many users have praised the warm, welcoming atmosphere created by the team, who are always willing to go the extra mile to assist clients in planning their perfect holidays. Key highlights from customer reviews include:

  • Friendly and Helpful Staff: Customers frequently mention the exceptionally friendly and supportive staff, stating that no request is too much trouble.
  • Expertise and Knowledge: The team is noted for their knowledgeable assistance, providing valuable advice and insights based on personal experiences.
  • Exceptional Customer Service: Numerous reviews highlight the excellent service, with clients feeling confident and reassured when booking their holidays.
  • Diverse Holiday Options: Oyster Travel is praised for offering a wide range of holiday packages at competitive prices, catering to both domestic and international travel needs.

While the overwhelming majority of reviews are positive, a small number of clients noted minor issues faced during the booking process, which were quickly resolved by the staff. Overall, Oyster Travel consistently receives high recommendations for its commitment to service and customer satisfaction, making it a go-to choice for holiday bookings.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Oyster Travel: Reviews

5/5 (51 Reviews)
Norfolk China 4 months ago

Fantastic experience: Amazing service and friendly staff who go out of their way to make sure your holiday is perfect. Nothing is too much trouble and they always go above and beyond. I have always been extremely happy with the hotels/holidays that Oyster provide and constantly recommend.

Stephen Taylor 6 months ago

Fantastic experience: Lots of staff all very welcoming with parking outside the office. Knowledgeable, helpful and patient, hopefully now set for a lovely holiday

Steve Holman 6 months ago

Fantastic experience: Great team of people always understanding

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Dazza Bairdy 8 months ago

Fantastic experience: Very helpful thx much

Rebecca Lee 8 months ago

Fantastic experience: I've just booked a holiday a cruise infact and I honestly couldn't have done this with the help of a lovely lady called Aimee. Aimee was very helpful and answered any questions I had and I felt very reassured and confident in booking. I highly recommend this Travel Agent.

Michelle Wurr 9 months ago

Fantastic experience: Staff always very helpful, great entertainment.

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Paul Betts 10 months ago

Fantastic experience: I was looked after very well nothing was to much trouble they sorted out a holiday to the destination I wanted

John Pearsall 1 year ago

Fantastic experience: Great service and really helpful staff

Sue Jarvis 1 year ago

Positive experience: I only went in for information but was treated with courtesy and friendliness. I got the exact details I needed and when I book it will certainly be with them.

Lucy Seaman 1 year ago

Fantastic experience: I’ll never book a holiday anywhere else!!! I’ve used Oyster Travel 4 times now and each time booking a holiday has been an absolute breeze. All the staff are friendly, super helpful, reliable and nothings ever too much trouble. I’d recommend them to anyone booking a holiday, whether it’s in UK or abroad, you will not be disappointed! ✈️ ☀️

Sue Mclure 1 year ago

Fantastic experience: Excellent gold star service from all at Oyster Travel Norwich. We have booked all of our holidays over the past few years, through Oyster and recommended to our family and friends in Northamptonshire, Leicestershire and Scotland, who have all shared the same first class experience. We wouldn't book with anyone else.

Carol Yaxley 1 year ago

Fantastic experience: As Always. Very helpful. Lovely staff. Always go the extra mile✈

Lucy Barnard 1 year ago

Fantastic experience: I’ll never book a holiday anywhere else!!! I’ve used Oyster Travel 4 times now and each time booking a holiday has been an absolute breeze. All the staff are friendly, super helpful, reliable and nothings ever too much trouble. I’d recommend them to anyone booking a holiday, whether it’s in UK or abroad, you will not be disappointed! ✈️ ☀️

Harry McIntosh 2 years ago

Fantastic experience: Very helpful staff, they were especially helpful in assisting me flying to Colombia. Have used them twice now and will certainly go to them in the future!

Thomas Lorimer (LordTT) 2 years ago

Fantastic experience: An amazing place that will find the best holiday at the best price.

Rick Gotterson 2 years ago

Fantastic experience: Brilliant staff friendly and helpful

Teresa Barnes 2 years ago

Fantastic experience: Always use oyster travel and Always will, perfect service

sharon powles 2 years ago

Fantastic experience: Excellent service!

paul dixon 2 years ago

Fantastic experience: Excellent service from the staff for all aspects of Holidays, staff are friendly, helpful, and very knowledgeable

Michael J 2 years ago

Fantastic experience: Lovely helpful staff

Jeremy Hanton 2 years ago

Fantastic experience: Excellent service, took plenty of time with us, even offered a tea or coffee while we were there. Staff very friendly, especially Kimm who was helping us. Been to Oyster travel before & have always found they service & friendliness excellent.

Thomas “LordTikTokUKOfficial” Lorimer 2 years ago

Fantastic experience: An amazing place that will find the best holiday at the best price.

Paul Bullinger 2 years ago

Fantastic experience: Always use Oyster Travel. Nothing too much trouble. Had problems in Majorca booking our return seats/boarding passes and a quick email to Oyster and all sorted! The staff there also manage to put together packages that are not in the brochures

Niki Oldroyd 2 years ago

Fantastic experience: Great service from a knowledgeable team. We gave Rebecca a tough brief and with her colleagues pitched in with help and advice that had us flying to Gambia 24 hours later for a fabulous holiday that satisfied every one of our needs.

Zoe Bennington 3 years ago

Fantastic experience: 5 star customer service, very professional. Would definitely recommend to anyone! Oyster travel are able to book absolutely anything from a UK break to a trip around the world! Excellent value products too!

Joseph Parker 3 years ago

Fantastic experience: First class local service and real knowledgeable staff. Highly recommend.

ashley black 3 years ago

Fantastic experience: Amazing service in such a difficult time, Communication with regards to the holiday during the pandemic has been first class. Travelled with oyster a few times now and look forward to booking with them again.

Caroline Tayler 3 years ago

Fantastic experience: Very helpful & friendly staff...nothing to much trouble.. always use Oyster & would recommend them

Barry Bishop 3 years ago

Fantastic experience: Excellent customer service,staff are very knowledgeable and helpful. We booked 2 holidays for next year, highly recommend Oyster Travel.

Michael Randall 3 years ago

Fantastic experience: Laura provided me with every thing I requested.could not be faulted.5 star.

James McLure 4 years ago

Fantastic experience: 2nd time I have used Oyster travel and once again planned to perfection. My10 day trip to N Ireland could not be improved. Flights were early morning out and late arrival back. Pre booked seats and car hire 1st class. Highly recommend Oyster for excellent service.

Robert woods 4 years ago

Fantastic experience: Thanks to the oyster girls for a another trouble free trip this time to Krakow. Wiggy & Sue xx

Barry Cullum 4 years ago

Fantastic experience: Very helpful and offer a massive range of holidays, our advisor was Zoe who was first class

Jasmine Woodcock 4 years ago

Fantastic experience: The girls at oyster travel are all absolutely brilliant we have been using them since 2015 and wouldn't go anywhere else.

Terry Fare 5 years ago

Fantastic experience: Very good,service will use again brilliant.

vicki Jermy 5 years ago

Fantastic experience: Lovely staff, always look after me and my family

Janet Watson 5 years ago

Fantastic experience: It is a brilliant travel firm, they are all very helpful, and lovely people

Lynn Balausiak 5 years ago

Fantastic experience: All the staff here are so friendly and very helpful

Malcolm Kemp 5 years ago

Fantastic experience: Vicky and Sophie Friday, 26 July 2019 Many thanks for helping to arrange the annual ski holiday for my group of friends. I know it’s not easy, particularly when there is competition for rooms for the same date and hotel. It’s a load of my mind and by doing it via you we also got a good group deal. It’s all those little extra items that Vicky thought of, ski passes, ski hire and transfers. I would not hesitate to refer Oyster Travel to a client or friend. Malcolm

Rowann Halliday 5 years ago

Fantastic experience: Excellent expertise of knowledge and service .

Owen B 5 years ago

Fantastic experience: Very friendly and professional staff with lots of help and advice. Booking our holiday was made so easy.

MALCOLM SLATTER 5 years ago

Positive experience: Very nice and honest people

Paula Feavyer 6 years ago

Fantastic experience: Fantastic service

Marie Baker 6 years ago

Fantastic experience: Brilliant travel agency, very knowledgeable staff and all very friendly. They spend time with you listening carefully to what you want. I would always go to Oyster Travel to book a holiday. Keep up the good work!

Calvin Earl 6 years ago

Fantastic experience: superb staff very helpful

John Collins 6 years ago

Fantastic experience: Over the last few years I have used Oyster Travel for my holiday arrangements and found them to be faultless an very friendly.

Lynne Jeffrey 6 years ago

Fantastic experience: Laura was very helpful sorted my holiday with no problems will definitely use again

virginia sokalsky 7 years ago

Fantastic experience: We told Oyster exactly what we wanted and was given an Immediate answer. Trawling through the internet searches had not met our needs. They spend two hours making arrangements for five people with certain requirements. The staff had personal experience of the hotels giving us their honest views of each. Our holiday in Cyprus, flying from Norwich, met by private taxi and taken to a lovely hotel this is what we wanted. Well done you efficient, friendly ladies.

Pauline Dugdell 7 years ago

Fantastic experience: Helpful friendly staff that go to great lengths to find the holiday you want. Nothing is too much trouble for them.

Lucy Summers 7 years ago

Fantastic experience: Very helpful and friendly!

Howard Wurr 7 years ago

Fantastic experience: Best place to book a holuday

Leave your opinion about Oyster Travel:

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