Oyster Travel
Information about Oyster Travel
Opening hours
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:30 PM
- Sunday: Closed
Oyster Travel is an independent travel agency based in Norwich, offering a wide range of professional services tailored to meet your specific travel needs. With over 200 years of combined experience, our aim is to provide a personal and professional service to help you discover the holiday of your dreams.
At Oyster Travel, we recognize the importance of your travel experiences and commit ourselves to listening to your preferences in order to design the perfect itinerary. We pride ourselves on being fully independent, which allows us to work without pressure from specific tour operators—giving you more choices and the flexibility to create bespoke packages tailored just for you.
Our dedication begins with your initial enquiry and continues until you return home from your journey, as we strive to go above and beyond to enhance your holiday experience with us. With a dedicated Customer Solutions Manager in-house, we utilize your feedback to consistently improve our services.
Additionally, your peace of mind is our priority—Oyster Travel is ABTA and ATOL protected, ensuring you can travel with confidence. Whether you're after an adventurous getaway, a relaxing retreat, or a cultural immersion, at Oyster Travel, we are committed to making sure your vacation is nothing short of extraordinary.
Our comment from TraTraTravel UK about Oyster Travel:
Oyster Travel is a highly regarded travel agency known for its exceptional customer service and knowledgeable staff. Many users have praised the warm, welcoming atmosphere created by the team, who are always willing to go the extra mile to assist clients in planning their perfect holidays. Key highlights from customer reviews include:
- Friendly and Helpful Staff: Customers frequently mention the exceptionally friendly and supportive staff, stating that no request is too much trouble.
- Expertise and Knowledge: The team is noted for their knowledgeable assistance, providing valuable advice and insights based on personal experiences.
- Exceptional Customer Service: Numerous reviews highlight the excellent service, with clients feeling confident and reassured when booking their holidays.
- Diverse Holiday Options: Oyster Travel is praised for offering a wide range of holiday packages at competitive prices, catering to both domestic and international travel needs.
While the overwhelming majority of reviews are positive, a small number of clients noted minor issues faced during the booking process, which were quickly resolved by the staff. Overall, Oyster Travel consistently receives high recommendations for its commitment to service and customer satisfaction, making it a go-to choice for holiday bookings.
Oyster Travel: Reviews
Fantastic experience: Amazing service and friendly staff who go out of their way to make sure your holiday is perfect. Nothing is too much trouble and they always go above and beyond. I have always been extremely happy with the hotels/holidays that Oyster provide and constantly recommend.
Fantastic experience: Lots of staff all very welcoming with parking outside the office. Knowledgeable, helpful and patient, hopefully now set for a lovely holiday
Fantastic experience: Great team of people always understanding
Fantastic experience: Very helpful thx much
Fantastic experience: I've just booked a holiday a cruise infact and I honestly couldn't have done this with the help of a lovely lady called Aimee. Aimee was very helpful and answered any questions I had and I felt very reassured and confident in booking. I highly recommend this Travel Agent.
Fantastic experience: Staff always very helpful, great entertainment.
Fantastic experience: I was looked after very well nothing was to much trouble they sorted out a holiday to the destination I wanted
Fantastic experience: Great service and really helpful staff
Positive experience: I only went in for information but was treated with courtesy and friendliness. I got the exact details I needed and when I book it will certainly be with them.
Fantastic experience: I’ll never book a holiday anywhere else!!! I’ve used Oyster Travel 4 times now and each time booking a holiday has been an absolute breeze. All the staff are friendly, super helpful, reliable and nothings ever too much trouble. I’d recommend them to anyone booking a holiday, whether it’s in UK or abroad, you will not be disappointed! ✈️ ☀️
Fantastic experience: Excellent gold star service from all at Oyster Travel Norwich. We have booked all of our holidays over the past few years, through Oyster and recommended to our family and friends in Northamptonshire, Leicestershire and Scotland, who have all shared the same first class experience. We wouldn't book with anyone else.
Fantastic experience: As Always. Very helpful. Lovely staff. Always go the extra mile✈
Fantastic experience: I’ll never book a holiday anywhere else!!! I’ve used Oyster Travel 4 times now and each time booking a holiday has been an absolute breeze. All the staff are friendly, super helpful, reliable and nothings ever too much trouble. I’d recommend them to anyone booking a holiday, whether it’s in UK or abroad, you will not be disappointed! ✈️ ☀️
Fantastic experience: Very helpful staff, they were especially helpful in assisting me flying to Colombia. Have used them twice now and will certainly go to them in the future!
Fantastic experience: An amazing place that will find the best holiday at the best price.
Fantastic experience: Brilliant staff friendly and helpful
Fantastic experience: Always use oyster travel and Always will, perfect service
Fantastic experience: Excellent service!
Fantastic experience: Excellent service from the staff for all aspects of Holidays, staff are friendly, helpful, and very knowledgeable
Fantastic experience: Lovely helpful staff
Fantastic experience: Excellent service, took plenty of time with us, even offered a tea or coffee while we were there. Staff very friendly, especially Kimm who was helping us. Been to Oyster travel before & have always found they service & friendliness excellent.
Fantastic experience: An amazing place that will find the best holiday at the best price.
Fantastic experience: Always use Oyster Travel. Nothing too much trouble. Had problems in Majorca booking our return seats/boarding passes and a quick email to Oyster and all sorted! The staff there also manage to put together packages that are not in the brochures
Fantastic experience: Great service from a knowledgeable team. We gave Rebecca a tough brief and with her colleagues pitched in with help and advice that had us flying to Gambia 24 hours later for a fabulous holiday that satisfied every one of our needs.
Fantastic experience: 5 star customer service, very professional. Would definitely recommend to anyone! Oyster travel are able to book absolutely anything from a UK break to a trip around the world! Excellent value products too!
Fantastic experience: First class local service and real knowledgeable staff. Highly recommend.
Fantastic experience: Amazing service in such a difficult time, Communication with regards to the holiday during the pandemic has been first class. Travelled with oyster a few times now and look forward to booking with them again.
Fantastic experience: Very helpful & friendly staff...nothing to much trouble.. always use Oyster & would recommend them
Fantastic experience: Excellent customer service,staff are very knowledgeable and helpful. We booked 2 holidays for next year, highly recommend Oyster Travel.
Fantastic experience: Laura provided me with every thing I requested.could not be faulted.5 star.
Fantastic experience: 2nd time I have used Oyster travel and once again planned to perfection. My10 day trip to N Ireland could not be improved. Flights were early morning out and late arrival back. Pre booked seats and car hire 1st class. Highly recommend Oyster for excellent service.
Fantastic experience: Thanks to the oyster girls for a another trouble free trip this time to Krakow. Wiggy & Sue xx
Fantastic experience: Very helpful and offer a massive range of holidays, our advisor was Zoe who was first class
Fantastic experience: The girls at oyster travel are all absolutely brilliant we have been using them since 2015 and wouldn't go anywhere else.
Fantastic experience: Very good,service will use again brilliant.
Fantastic experience: Lovely staff, always look after me and my family
Fantastic experience: It is a brilliant travel firm, they are all very helpful, and lovely people
Fantastic experience: All the staff here are so friendly and very helpful
Fantastic experience: Vicky and Sophie Friday, 26 July 2019 Many thanks for helping to arrange the annual ski holiday for my group of friends. I know it’s not easy, particularly when there is competition for rooms for the same date and hotel. It’s a load of my mind and by doing it via you we also got a good group deal. It’s all those little extra items that Vicky thought of, ski passes, ski hire and transfers. I would not hesitate to refer Oyster Travel to a client or friend. Malcolm
Fantastic experience: Excellent expertise of knowledge and service .
Fantastic experience: Very friendly and professional staff with lots of help and advice. Booking our holiday was made so easy.
Positive experience: Very nice and honest people
Fantastic experience: Fantastic service
Fantastic experience: Brilliant travel agency, very knowledgeable staff and all very friendly. They spend time with you listening carefully to what you want. I would always go to Oyster Travel to book a holiday. Keep up the good work!
Fantastic experience: superb staff very helpful
Fantastic experience: Over the last few years I have used Oyster Travel for my holiday arrangements and found them to be faultless an very friendly.
Fantastic experience: Laura was very helpful sorted my holiday with no problems will definitely use again
Fantastic experience: We told Oyster exactly what we wanted and was given an Immediate answer. Trawling through the internet searches had not met our needs. They spend two hours making arrangements for five people with certain requirements. The staff had personal experience of the hotels giving us their honest views of each. Our holiday in Cyprus, flying from Norwich, met by private taxi and taken to a lovely hotel this is what we wanted. Well done you efficient, friendly ladies.
Fantastic experience: Helpful friendly staff that go to great lengths to find the holiday you want. Nothing is too much trouble for them.
Fantastic experience: Very helpful and friendly!
Fantastic experience: Best place to book a holuday
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