Absolute Cabs

Fantastic experience: Having been collected from hospital yesterday the driver helped me

Negative experience: Not reliable. Booked in advance for hospital appointment, arrived late, made me late for appointment. Not using again and do not recommend to others!

Negative experience: 0 stars

Negative experience: Ordered a taxi to railway station to catch a train for work purposes. Hadn't arrived 20 minutes after time I'd booked it for. When I rang Absolute to check where it was I found that it had been cancelled on their system. No-one had cancelled this booked taxi. Very dissappointed. Shabby service

Fantastic experience: Very polite and friendly definitely recommend them

Negative experience: Very disappointed with absolute cabs. Booked well advance for the Races on Saturday St Ledger , 12.30pm was supposed to be our pick up it turned up at 1-20pm . We booked it for 12-30 to give us plenty of time to get sorted before the first race. As it was because of the lateness of the taxi we got stuck in traffic this lead us rushing into the race course missing the first race. Not a good start to the day :( won’t be using again

Fantastic experience: Absolutely brilliant service today with cars arriving as booked, on time clean and on both journeys with polite and respectful drivers. As the rates are agreed in advance its haggle free. Nice to be in a taxi when the speed limits are observed and the ride I'd comfortable

Negative experience: Taxi booked well in advance for 815 am pickup for a 9am train. Absolutely asked for time if the train. When it didn’t arrive at 8.15 I phoned and told it was running 5 minutes late. Despite numerous frantic calls, the original car being changed, it arrived 8.45. We missed the train. Called absolute and the casual response was, put it in an email. Disgusted

Fantastic experience: Fantastic experience brilliant cost and they take card very quick never late great service definitely going to recommend this taxi company in Doncaster again

Fantastic experience: I’ve used this taxi company a few times now and always had a cab. Arrived to pick me up within five minutes or so.

Fantastic experience: Fabulous - rescued me and my broken bicycle and got me safely home. Dispatch great with my somewhat odd request and driver fantastic.

Fantastic experience: Brilliant Taxi service,drivers very helpful , I need a walker and the drivers are all the same,make sure I’m in the taxi and when I get out they bring the walker to me and make sure I’m ok..can’t thank them enough. WjWarren

Negative experience: Overpriced charged 7.90 for a job of.less than 1.5 miles which other taxis charge 4.90 for Then did not help an elderly couple out of the car when one had been in hospital for 26hrs driver needs some training in customer service as before moving to doncaster I held a license in another area for 40 hrs and hold a nvq and other qualifications in the industry and drivers like this need corrective training or firing

Negative experience: Took me to my destination and refused card payment. When i questioned him what would had happen if i didnt have any cash on me. His answer was . I will take you home. Absolutely digusting .

Negative experience: A taxi company has one job to pick you up on time. Failed to pick us up to time and had to drive in and cost us 70 quid for a car park for week. Incompetent and useless. Avoid

Fantastic experience: Absolute five star! Very easy to get quotes, fast booking, excellent service! Punctuality is perfect, contact absolute polite and kind, helpful! Recommended!!

Negative experience: DO NOT USE. We booked a cab a few days before the day and it was all confirmed. We had a notification to say it was on its way but from the tracking it was just say parked up on a street. We call the incredibly rude staff at the office 15 minutes later, to which we were merely told “he’s on in way”… 10 minutes after the booking time he is still not here. We call again to cancel and the staff just did not care. We luckily got a taxi with a different company straight away and just made our train. STAY AWAY FROM THIS POOR EXCUSE OF A BUSINESS

Fantastic experience: The driver was very friendly and happy to help me with my wheelchair, the cab was clean and comfortable.

Fantastic experience: Fantastic, reliable, friendly service Leading local frim: Competitive prices, priority bookings, further complimented with high expectations overall , ensuring the best quality customer service! Effective & efficient

Negative experience: My wife has just got a taxi home from Doncaster centre. She was advised by the lady on reception, that she didn’t need to take cash out of the ATM as the driver would take card. Her and her friends had £20 cash between them. The driver said he couldn’t take card so dropped my wife as far as the £20 took them. This meant she was dropped 5 minutes walk from home, at 11.30 at night. Poor communication and poor customer service.

Negative experience: Tried to book a cab, but the call handler hung up on me because I had to keep asking him to repeat himself. His diction was execrable, to the point of being unintelligible.

Fantastic experience: My last driver was very polite and professional.

Negative experience: Wow The only thing Absolute about this firm is the fact that they take the piss!! Absolute rip off is what they are! £25 to go 7 miles and that price was bartered down from £28.70. They charge these prices as there is no Uber currently in the Doncaster area but thank god it’s coming soon along with Veezu and then these ripping off robbers will learn….

Negative experience: Booked a taxi ahead of time, came more than 15 minutes late, little or no remorse, absolutely no compensation. Just disgusting honestly

Fantastic experience: Raz was very acomadating, friendly, polite and professional, can't rate him enough!!! Much appreciated...thank you!!!!

Negative experience: Ordered a taxi from Top Rd, Barnby Dun to Arksey. The cost was £16.80!!!!! To go no more than 3 miles. I would love to hear how they justify that extortionate price. Definitely will not be using this company again!!

Negative experience: What a joke this firm is !! Ordered a taxi for 5:30pm and let them know we had an electric wheelchair . A normal size car came , the wheelchair folded down into a suitcase size , fitted into the boot no problem. Charged £9.40 . Return journey booked a taxi for 9:50pm , a people carrier came and the jobs worth who was driving it said he couldn’t fit the wheelchair in ! Then he dropped the back seats and we got the wheelchair in . The charge was £14:40 . When I asked why the price had increased by £5 he said because it was a bigger car ?? Never again !!!!

Negative experience: Why are the staff always so rude, I always book and always always in the morning you have issues with late taxis. I don’t appreciate being made out that I am in the wrong. I book a taxi and it should be there in time, I would understand if there were mitigating circumstances. You need to really work on your customer service or you’ll have no business soon.

Negative experience: Absolute joke didn't turn up when we had booked it over a week ago. Do not recommend

Fantastic experience: Always good experience, on time and friendly drivers

Negative experience: Not had any problems with absolute until today, didn't turn up, they said it did, but I assure you it didn't, as I was stood at my door for half hour with it being late! Had to cancel my appointment! I'm guessing he was incapable of finding my flat, maybe new or not. Will still use in future as I think there the best about at minute, Mick's has gone down hill.cheers absolute x!

Negative experience: False advertising of Luxury cars, every time I use this service I get old and dirty cars.. Today a Prius where the signs have been peeled off, dirty and driver ask me to pay when I enter the car.... Ridiculous!

Negative experience: Worst taxi company. Always late and drivers are rude.

Negative experience: We booked a taxi from Leeds Bradford Airport for 6 adults with 6 cases (obviously hand luggage too) they sent a silver London style cab. As you can see from the photos it was a shambles. Having to pile 6 heavy suitcases on us all and left totally unsafe. Couldn't fasten seatbealts. No room to move whatsoever. The journey to Leeds Bradford was absolutely fine they sent a mini van and was plenty of room. The driver was rude when we questioned the size of the cab and even kept forceling the door shut on my step dad who was sat in front with a suitcase. Which then had to be put in back as the door wouldn't shut. So 6 large suitcases piled on top of 5 adults. Absolutely disgraceful will not return and will tell everyone to avoid at all costs

Fantastic experience: Used this company for several journeys, just over a month ago. First class service received. I was told how much the fare would be and also received a text to tell me the make and model and registration of the car collecting me. The cas arrived on time and the drivers were friendly and helped with my luggage. No complaints at all - first class.

Negative experience: Absolute joke! Booked a hotel car for 17:35, he turned up at 17:20 and cancelled the car when I told him I wasn’t ready, then the next 2 drivers that was assigned cancelled after 10 minutes of waiting. Sort your drivers out.

Negative experience: Absolute rip off more like cost £25 for taxi from Warmsworth too kirksandall

Negative experience: Worst taxi company ever used. Booked for 1pm to go to work. Kept getting told they'd be here any minuet then the driver said they were lost. They asked me to walk to a different street so the driver could find me finally half an hour later they arrived car smelt horrible and was dirty and has scratch mark from i assume pets. driver said it was a rented car and doesn't have sat nav and that it's a manual so it's harder to use. That's just what you want to hear when your trusting someone to drive you somewhere and thethe driver asked me to direct him where to go. The driving was very rough and fast making sharp movements and he ran a red light probably thinking I wasn't watching . Will not be using this company again!

Positive experience: Very nice cab office. If u can't book through the app you can book here

Fantastic experience: Every time I go on the app it’s quick and easy to book, I always get my taxi on time, amazing services from these guys

Positive experience: On time fairly reliable and friendly on the phone thank you

Negative experience: Was told there is a taxi immediately available after being stranded on the way to work. Paid via the pay link and then had to wait over 40 minutes for a taxi. Very disappointing service

Negative experience: Pretty shambolic, app doesn’t work, they will charge you extra when they make a mistake. Avoid!

Negative experience: I rang for a taxi, they said no taxis for an hour and put phone, I was going to book it for the hour, they didn't give chance.....very disappointed been using these for years....

Negative experience: Requested a taxi, asked to send a "pay link" as the firm required advanced payment for anything they sent out, without any commitment to time or confirmation of driver, or availability. I will use a taxi service on the basis I pay on delivery on the basis they are able to supply demand. Bring on Uber if that's the case and at least I can claim my money back with poor and late service. Shocking decision by management. Staff were polite and professional. I will not be using this service until this is firmly resolved.

Negative experience: Had a taxi for weston park hospital Sheffield, which is the cancer hospital. The passenger had just under one intensive chemotherapy session and was vomiting while in his taxi, so the driver thought it was acceptable to start shouting and screaming at the passenger for vomiting saying she needs to pay for the car valeted, now this is not acceptable on any level. The hospital should have an account for doing valets on taxis for when this happens, as they know it is a cancer treatment hospital, so OVBIOUSLY there may be vomiting after treatment, his behaviour tonight was very unacceptable!!! THIS WILL BE GOING FURTHER!

Fantastic experience: I was kept up to date when my taxi would arrive.who was driving, and reg number.The driver was polite and the cab smelt nice.would use them again

Negative experience: Filthy stinking car sent, to pick me up from Mount Pleasant hotel, a disgrace, I filled in their online feedback form, no feedback what-so-ever absolute cabs absolute disgrace, i could go on, but this firm of dirty bandits ain,t worth my time,

Positive experience: Nice car/driver and accepted journey/turned up quickly the other day. Also nice of the driver to help me get my heavy case out of the boot. My issue, is I've tried to book them again since but they want to charge me double the amount other taxis charge for the same journey. So that's £80 for something that usually costs £40 it's a nope from me.

Positive experience: We urgently needed a prescription delivering as our local pharmacy was closed even though it was supposed to be open. Phoned Drive and they wouldn't do it but Absolute cabs did it for £10, very prompt and efficient.

Positive experience: Guy on the door on a weekend is an absolute pain.. rude , unprofessional ans usually stinks of weed . If we see him working well usually just get a black cab

Negative experience: Pre Booked taxi for 12:30. Told over the fone taxi would be on time. Turned up almost 10 minutes late. Rang operators more than once and kept telling me driver will be with u in 2 minutes 2 minutes. Let me tell u something if u are charging more on an average journey than other taxi firms I expect u should be on time when u will say u will be on time. As a result of your lateness my son was into school late and because of Ur actions caused me to lose money on a driving lesson I had already paid for all because of ur inadequate timing. Next time if ur drivers can’t turn up in the estimated time you yourselves give then at least let your customers know instead of lying to them. Probably would have more respect for your company.

Negative experience: Office staff it’s not very polite. Booked a taxi previous day and didn’t come at time I should what outside on rain with toddler. Poor service

Fantastic experience: I always use absolute Cars when in Doncaster. However, today they assisted me more than l can ever imagine. I am partially blind and unfortunately l couldn't find my glasses then the cab came at 1525 which is the agreed time. I looked for the glasses and couldn't find it. Absolute driver patiently waited, even though l could find my glasses, he raced me to the station on record time, the driver was reassuring, very sympathetic. On arrival, I hurried into the station, where an amazing LNER staff assisted me on to the train in record time. Thank you Absolute. I am very grateful. SNicholson

Negative experience: Phoned for a booking and was told 24.90 for a 7 mile journey . Booking time was for 11.15pm and old because it was after 11 , would be 36.00 EXTORTIONATE PRICING . Cancelled booking.

Fantastic experience: Fantastic service.Impressed how polite call handler is.Drivers are so friendly..

Fantastic experience: Excellent service. Clean cars and friendly, professional drivers. Always prioritise you if you are alone somewhere. I get them when visiting a family grave at the crematorium. They always get there in a few minutes.Leah always gets you a cab quickly. Very polite and professional. Good drivers, clean cars and very reasonably priced.

Fantastic experience: My lifeline for work. We need to be able to specify vehicle size so we don’t get taken down narrow country lanes with oversize vehicles and we need to have a better warning system for speed cameras.

Fantastic experience: Great taxi company the only one I use in Doncaster as they are reliable and friendly drivers

Fantastic experience: Arrived very quickly for a last-minute booking to the train station when another firm let us down. Really pleased with the speedy service.

Negative experience: Didn't help with bags, suitcase and pram. Baby even fell asleep on journey and he still didn't help. Had to lay baby on back seat so I could get my pram. Wouldn't recommend this driver.

Fantastic experience: Always on-time and great service. Best in Doncaster in my opinion. Friendly drivers, and reasonable prices. Circa £12 from town to Branton and vice Versa.

Positive experience: I really do love using this taxi service. But i’ve come to notice that you have a viper in your nest. You’ve got a scammer in your business that’s tried to charge me (twice) nearly £17 from Kirk Sandall to the town centre. It’s the same guy, i recognise his voice. I cancelled the order, called again and it was usual price. I’m not gonna have the p*ss taken out of me, when i’m already a generous tipper.

Fantastic experience: Office staff were very helpful and helped in every possible way. Unlike other taxi companies who are rude and rush to get you off the phone. We had 2 cars from home to town and the drivers were brilliant friendly and talkative we also booked 2 more taxis back from town home and they are always on time. Reasonable prices. Cannot recommend enough

Negative experience: Booked a taxi boxing day for my son to go to work at 8.30am, received a text message confirming the job and the taxi never turned up, no phone call with an explanation either.

Negative experience: I used this service for a ride home this weekend. All good apart from they requested cash immediately when I got in the car. Consequently this led to me leaving my wallet (with £80 cash) in the car and when I called to get it back they had absolutely no knowledge of it! What a shocker! I’ll call that theft.

Positive experience: Generally excellent. 1 star short because twice in last 6 months they left me and my 8 year old outside school in pouring rain with a 1.8m walk home. Also overcharged me once by £3.00.

Negative experience: They are mostly unavailable and in 90% cases late. Really late. I’ve been told that cab is gonna be here within 10-15mins, it’s been 30mins exactly now and still car haven’t been dispatched.

Negative experience: Absolutely terrible rang and booked a taxi with a adress got sent the pay link through text accidentally asnwred another call and rang them back straight away the man said it’s all fine said the adress back out to me and said just pay and they will send someone right away so I pay alls good then I get a call from this snarky woman on the other line saying that it never came through and me booking and paying for it was impossible and also acuesed me of not even paying me very upset as ife just been scammed tells me nothing she can do and that’s that I think it’s ridiculous can’t even give me a refund which she didn’t think I was worth one as she added horrible survive very rude staff do not use !!

Fantastic experience: Very good service, no stress and the people of the staff are exceptionally at their jobs. Thanks a lot Absolute Cabs and keep going like this

Fantastic experience: Absolutely great service from booking to receive message as to what car would arrive polote drivers

Fantastic experience: The driver I had today was exceptional. I suffer with anxiety (he did not know this) and he was the friendliest driver ive had in a long long time. He made me feel very much at ease, good conversation and was professional. A credit to Absolute Cabs!

Negative experience: Woman on the phone very rude, rude it can be i told her i need a cab to “adress 1” and she tried to argue with me that i didnt know where i wanted to go and when she asked me where from i told her just a second to make sure and she said dont call if you are uncertain of the location you going bye. Terrible service only thing to get her upset maybe cause my accent is not english. Disgusting staff.

Negative experience: Thankyou for leaving us stranded in Bawtry this evening, it’s been a real pleasure finding out about your new company policy AFTER your app gave a choice of cash or card earlier this week while booking-with no signal to pay via app and no way to pay over phone I find this staggering given that it was you who brought us out here in the first place that we were good for the money to get back! YOU NEED TO UPDATE YOUR APP URGENTLY Won’t be using again!

Negative experience: Rudest taxi service going and what are those two wart hogs that work there throwing their weight about ..I know exactly where I'd like to shove her clip board the vile beast!! I'd rather walk than use these again !!

Fantastic experience: Very friendly driver. Arrived early Saturday morning on time. Will definitely use this firm again.

Negative experience: Terrible service. Agreed a pickup from Leeds festival, paid in advance, driver couldn’t be bothered to wait in a queue and just went home. If he’d waited 10 mins longer we’d have all been going back to Doncaster together. Office tried to help but couldn’t do be anything really. Tried to get extra money to get the driver to come back - unacceptable. It was prepaid and the festival has been going 25-30 years, what did they expect? Half hour later after no reassurance at all we jumped in another cab at double the rate. No offer of a refund, just fluff. Scandalous, DO NOT USE

Positive experience: My go to taxi firm although the app has been very hit and miss of late, with taxis being marked as arrived when they haven't even set off etc. That said though I do love the convenience of the app, and being able to pre authorise on a card rather than need to carry cash, and some of the drivers are fantastic.

Negative experience: She just hang up the phone on me,I ve asked a taxi at the big sainsbury in edenthorpe and she told me to find out the exact adress and than hung up.so rude with a regular customer

Positive experience: Never had a problem with them great staff Alway been on time and will make sure you get your train on time

Negative experience: Booked a taxi for train station, have used Absolute before with no issues - not paid in advance and always been early and good size car. Booking accepted no issues. Time comes for pick up and car not showing despatched so rang to see if problem - advised they wouldn’t despatch car until paid for! We had a train to catch! Was advised they would despatch as soon as paid but wouldn’t say where from & gave the stock answer of 10 mins! I did not receive any notification to make payment in advance until I queried the booking and the woman sent it through at that point; still wouldn’t despatch car until paid for despite my desperate pleas - said its company policy for our area; blacklist individuals not a whole area!! Why have we done it previously?? Why accept booking without payment? Had to cobble together 2 family members with small cars to rush us to the station - stressful start to our holiday- needless to say we won’t be using Absolute again!! Absolute Nightmare!

Fantastic experience: Would definitely use again.. lovely car and friendly driver

Negative experience: Terrible service, unreliable and woeful customer service. Ordered a taxi following a concert for 23.00 (booked two weeks before) and did not arrive until 23.55. Almost an hour late; with no update from the office or any communication. Would not use again if needed to be somewhere on time. Would give zero stars if possible. Do not recommend.

Fantastic experience: Stepped in at the last minute when I was let down by another company. Arrived at exact time. Highly professional, quality service. A1 service.

Positive experience: Despite the initial hiccup regarding the type of taxi I requested (needed a disabled friendly they sent a standard vehicle) the issue was quickly resolved and my journey completed. Driver was polite and friendly, I'll definitely use them again should the need arise

Negative experience: BE VERY CAREFUL. This company processed a £100 cash back charge on their sum up machine against my stolen bank card. They informed me the passenger was a male, so why did it not raise suspicion that the name on the card is female? And the fact the person was asking for cash back when there are plenty of cash machines in Doncaster would raise suspicion too. Further more they have failed to cooperate with the police over the theft as stated in the email I received from PC Tait.

Fantastic experience: Got picked up from hospital. Got kept informed of the cars progress via text Driver was very polite and fare was a reasonable price. Would use again.

Positive experience: They are one of the best as the drivers tend to keep their cars clean and ready for the next people. Overall they have good prices on taxis and the drivers don’t take ages.

Negative experience: This is absolutely ridiculous every single time I have booked a taxi HOURS in advance they have been at least 20 minutes late, the busses in my area are on strike therefore I have to get a taxi, I have been late to work 3 times now and when I call no one answers! I have never posted a review on anything but this is terrible and I do not recommend using their service!

Fantastic experience: Prompt arrival, clean car, helpful driver, good communication. Will definitely use again.

Fantastic experience: Friendly, reliable, reasonably priced. We wouldn't use another firm unless we were totally desperate

Negative experience: the worst most over price serviced i have ever used over £8 a mile. booked a cab to the airport for my wife.my wife asked how she could pay the office told her card is good. the driver demanded cash asked my wife what would happen if the machine didnt work. she told him thts your problem not mine. silver Passat we where told the driver was to ignorant and lazy to get out of his car to knock on the door to let us know he had arrived charged over £8 a mile to the airport refused to let my wife book a return . just call he says. because he cant be bothered to do the job. my wife calls when she lands. they cant be bothered to answer the phone. at 60years old i have to walk to the airport to carry her bags home. Highway robbery was outlawed years ago these LAZY MONEY GRABBING PEOPLE SHOULD NOT BE TRADING AWFUL SERVICE AVOID THEM we will be making a trading standards complaint. rude demanding awful service DO NOT USE THESE PEOPLE

Negative experience: They were busy every time I called them. Half an hour wait each time. I have downloaded the Drive app instead

Fantastic experience: I don’t usually write reviews but had a great experience today. Really polite call handler (rare!), taxi was 5 mins early, driver polite and helpful, and decent price which you are quoted before the journey. Brill service

Positive experience: Always got me from A to B safe n sound in a nice clean car and at a good price

Fantastic experience: Fantastic is the word to describe them. The Lady coordinator, is amazing. Just make the call, she gets it sorted.

Negative experience: I placed a call at 12pm for a 5pm booking. They didn’t turn up and I needed to get to my sons nursery.. called and was told it was on the way. 15 minutes later, still a no show so I decided to walk. Anyway the taxi eventually came but was 35mins late. I tried talking to the staff but they lady who answered hung up on me. Lol, customer service is a joke. If the taxi is late or there are no drivers just say beforehand… don’t keep customers waiting in suspense over whether the driver will or won’t show up. That will be the last time I ever use them.

Fantastic experience: They arrived on time, which I was surprised about due to how late it was booked, driver was very friendly, good experience over all

Negative experience: The special fixed price of £28.40 for GEFCO delivery drivers from Doncaster station to Sandtoft is considerably more than paying on the meter. So I’ve deleted the app and I’ll try elsewhere.

Negative experience: Absolutely expensive . Over £16.00 from Doncaster Airport to bessacarr. Same trip with competitor on outward trip £10.00 Won't use again