
TUI Holiday Superstore

Information about TUI Holiday Superstore
Opening hours
- Monday: 9:30 AM – 8:00 PM
- Tuesday: 9:30 AM – 8:00 PM
- Wednesday: 9:30 AM – 8:00 PM
- Thursday: 9:30 AM – 8:00 PM
- Friday: 9:30 AM – 8:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: 10:30 AM – 4:30 PM
We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Live Happy.
Our comment from TraTraTravel UK about TUI Holiday Superstore:
TUI Holiday Superstore offers exceptional service with a team of friendly and knowledgeable travel advisors who are dedicated to making your holiday booking experience as smooth and enjoyable as possible. Customers frequently praise the attentiveness and expertise of staff members like Sara, Simone, and Holly, noting that they go above and beyond to accommodate requests, provide valuable information, and ensure a hassle-free booking process.
Many clients highlight their positive interactions, with various reviews stating:
- 'Sara was incredibly helpful and insightful, finding the perfect holiday options tailored to our needs.'
- 'Simone made booking our family trip a breeze, providing various options and great deals.'
- 'Holly offered outstanding support and was very professional throughout our booking experience.'
While the vast majority of experiences have been overwhelmingly positive, some customers have mentioned instances of high demand leading to brief wait times. However, the warmth and professionalism of the staff quickly alleviate any concerns.
Overall, TUI Holiday Superstore is recommended for anyone looking to book their next adventure, with the assurance of excellent customer service and knowledgeable advice to make your holiday unforgettable!
TUI Holiday Superstore: Reviews
Fantastic experience: Just recently booked our 2026 holiday to cape Verde by the lovely Sara. She was very helpful and friendly and helped us book the most perfect holiday! Massive thanks Sara
Hi SeanThank you for your lovely comments for Sara - we will male sure they are passed on
Fantastic experience: We always cone and see Sara! Always good to see her in store. Would recommend to anyone thinking of a holiday
Hi Deborah! Thanks for taking the time to provide this lovely feedback for Sara :) I will be sure to pass this on to her!
Fantastic experience: Just booked our holiday for 2026 Sara was fantastic lady and helpful member of staff brilliant. Xx
Fantastic experience: Sara booked our holiday with ease very pleased with the friendly lady
Hi Gary!, Thanks for booking with us in store today. I will pass your kind words onto Sara :)
Fantastic experience: Sara was very helpful and professional with booking and helping me with my apps and updated everything we needed for our hols, I would say Sara is a true asset for TUI
Hi, Darren. Thank you for taking the time to provide this amazing feedback for Sara. I will be sure to pass this onto her! :)
Fantastic experience: Sara helped my wife and I so much...she put us right in the picture - everything we needed to know she informed us really well. She's so friendly yet totally effective. Thanks Sara!
Hi StefanThank you for writing a lovely review for Sara - we will make sure it gets passed on x
Fantastic experience: We just called in to the store at rotherham retail world and sat with Sara to book a holiday to India. Sara is a lovely person very knowlegable and efficient everything has been straightforward sorted our insurance and made us extremely excited for our time away will definitley use tui again thankyou
Hi SeanThank you for writing a review for Sara - we will make sure it gets passed on x
Fantastic experience: Simone and Kerry are who I would always go and see at TUI to book my holidays they always give amazing service and think of everything I need to sort
Hi LukeThank you for taking the time to write a review for Kerry and Simone - we will make sure they are passed on x
Fantastic experience: Holly is currently researching holidays for me and has been amazing. Can’t wait to book with her. Thank you
Hi CarolineThank you for your lovely comments - we will pass them onto Holly and look forward to helping you book your holiday x
Fantastic experience: Sara was brilliant in all aspects when booking our holiday, very helpful and kind also lovely with my daughter, nothing was too much for her.
Hi KellyThank you for writing a review for Sara we will make sure it gets passed onto her x
Fantastic experience: Had a lovely holiday recently booked by the lovely Holly Stephenson- what a helpful young lady!! Will definitely book through you again!! Fabulous service x
Hi TraceyThank you for writing such a lovely review for Holly - we will make sure it gets passed onto her x
Fantastic experience: We had excellent service from Holly and Ellie over the past few weeks. So looking forward to our cruise next year. Thankyou
Hi CatherineThank you for your review for Ellie & Holly - we will make sure it gets passed on x
Fantastic experience: Booked a holiday with Sara, absolutely amazing, so so helpful and patient, saw her a couple of days ago to get a quote, was that impressed with her we actually waited an hour to speak with her today, although there were other members of staff available, we wanted Sara to deal with us, such a lovely lady and funny too
Hi DonnaThank you for doing a review for Sara with such lovely words - we will make sure they are passed on x
Fantastic experience: Ellie was very polite and helpful whilst booking our holiday. Everything was carried out efficiently and we are now excitedly looking forward to our 2025 holiday.
Hi DavidThank you for taking the time to write a review for Ellie - we will make sure it is passed onto her x
Fantastic experience: Wasn’t sure what difference going into tui would make but WOW everything was taken care off by top travel agent Kelly making our holiday totally stress free Thank you Kelly your amazing x
Fantastic experience: We booked our holiday and trips with Sara in store. She was a pleasure! So friendly we will be back to book again Thank you TUI.
Hi MichelleThank you for writing a review for Sara it is very much appreciated and we will pass it onto Sara x
Fantastic experience: Amazing lady we meet today in store called sara she couldn't done enough for me and my partner today We told sara our budget and we stayed init got 10 days all inclusive in the sun Honestly thank u so much sara Deffo 10 out 10 from us x
Fantastic experience: Outstanding service from Tui Parkgate Rotherham We had excellent service from Tui Parkgate Rotherham. Our advisor Coral was outstanding, there wasn't anything she couldn't answer, we felt very much at ease as she talked us through our itinerary. We absolutely use Tui again. Thank you to Coral.
Hi RobThanks for writing a lovely review for Coral we will make sure it gets passed on x
Fantastic experience: We went to book a cruise for ourselves and family and Ellie could not have been more pleasant and proffesional, we really appeciated that she took time to explain everything - nothing was too much trouble. Thank you from two grateful Grandparents.
Hi ChristineThank you for your lovely review for Ellie she will appreciate it and we wil make sure it gets passed on x
Fantastic experience: Karen was incredibly well informed and lovely to talk to! Very personable and massively helpful service! She knew which destinations had nice beaches and which didn't instantly and found me a brilliant deal on the perfect holiday for us! Wished I'd gone straight into store rather than spending hours online looking through less suitable, more expensive holidays!
Hi SophieThank you for your lovely comments for Karen - we will make sure they are passed on x
Fantastic experience: Sara at TUI Parkgate Rotherham was so helpful when booking our recent holiday to Rhodes and in the run-up to the holiday. She liaised with several hotels to ensure we found somewhere that could cater for specific dietary requirements and made a number of adaptations to our booking to ensure the whole trip was as stress-free as possible. This made a huge difference to a family with neurodivergent children. We've had several lovely holidays booked through TUI but this was by far the easiest. We will 100% be booking with Sara again in future.
Hi Amy! Thanks for taking the time to provide this lovely feedback for Sara! I'll be sure to pass this onto her!
Fantastic experience: Sara was very nice and friendly, very helpful, great experience overall
Hi Diane! Thank you for booking in store with us, i will pass your lovely feedback onto Sara :)
Fantastic experience: Sara was just amazing and found the right deal for us in Turkey in no time.
Hi MarkThank you for writing a review for Sara - we will make sure it gets passed on x
Fantastic experience: Sarah was very helpful and prompt with the booking, sorted my NHS discount out. Lovely friendly face and brilliant service.
Hi Jade, thank you for booking with us and for your review
Fantastic experience: Sara was amazing. Helpful n sorted out a lovely beach front hotel 2 suit all 3 ppl travelling.... came bk 2 store Saturday 2 complete passport details, look at insurance and car parking....
Hi Brenda. Thank you for booking in store with Sara. I will pass on your lovely feedback to her. :)
Fantastic experience: Went today to enquire about our first family holiday, spoke with Karen! Absolutely lovely lady, very helpful and gave us the low down on what was needed and more. Came out with the holiday booked. Egypt 2025. 100% recommend going into store then online.
Hi DeanoThank you for writing such a lovely review for Karen - we will make sure it is passed on x
Fantastic experience: We visited the store today to book Cape Verde, Simone was fantastic and really helpful. We never felt rushed and she ensured she found the right holiday for our needs. Thank you Simone!!
Hi Adam, thank you for booking with us, I will make sure your comments are passed on to Simone
Fantastic experience: Sara absolutely marvellous today with my booking! Will definitely be back
Hi, thank you for booking with us instore today and for your review of the service you had with Sara
Fantastic experience: Sara very knowledgeable on the holiday destinations.helpful and chose hopefully the right fa.ily for us.
Hi Cheryl, thank you for your review of the service you had with Sara
Fantastic experience: Jeanette was really helpful, polite and made booking a pleasant experience.
Hi Sue, thank you for booking with us today and for your review of the service you had from Jeanette
Fantastic experience: Been in store today and booked a holiday with Sara she was brilliant thank you very much
Hi Thank you for writing a review for Sara - we will pass it on x
Fantastic experience: Sara was amazing, she talked through everything with us thank you so much
Hi HollyThanks for your review - we will pass it onto Sara x
Fantastic experience: Sara very good customer service couldn't do enuff for us regarding finding the perfect hotel/apartment for thr kids with watermarks and slides thanks again Sara
Hi Alistair, thank you for booking with us and for your review of the service you had from Sara
Fantastic experience: Sara is a very friendly, knowledgeable advisor, nothing is too much trouble, she is very patient and polite
Hi ReisThank you for taking the time to write a review for Sara - we will make sure she sees it x
Fantastic experience: Abi sorted out our family holiday today and she was absolutely fantastic, very patient and helpful, an absolute asset to TUI . I will definitely book through this store & hopefully Abi for our next holiday, fantastic service thanks so much Abi & Rotherham store you were amazing
Hi Kerry, thank you for your review of the service you recieved with Abi, I will make sure she see's this
Fantastic experience: Brilliant customer service. Sara was friendly, top service, lovely lady would definitely recommend her to choose your holiday.
Hi JosephineThank you for taking the time to write a review for Sara we will make sure it is passed on x
Fantastic experience: Sara was fabulous, listened to what we wanted and found us exactly what we wanted we were unsure about going somewhere new but she was great told us everything we needed and wanted to know
Hi Kayleigh, thank you for booking with us and your great review of the service you had from Sara
Fantastic experience: We've just returned from our amazing holiday at the Tui Blu Nuasicaa Bay Hotel in Protaras and have re booked again for next year it was so beautiful! Jess was a great help and got all us all booked in with no fuss and for a great price! Fab service as usual from TUI x
Hi, so pleased to hear you have had a great holiday and thank you for booking again with us, I will make sure Jess see's your comments
Fantastic experience: This evening my wonderful wife and took a drive to Tui Parkgate to look at a Holiday. We were greeted courteously upon arrival and shortly after introduced to Karen. She was very polite, helpful, friendly,funny and totally engaging, right from the off. Karen guided us through our booking with ease, and made every step simple and self explanatory. We can't thank Karen enough for all her help and assistance with booking our holiday, and can't recommend Karen and the team at Tui Parkgate Superstore enough to book your perfect escape. Fabulous in every way. A huge Thank you
Hi NickThank you so much for your lovely review of Karen she will be so pleased with your comments when we show her x
Fantastic experience: Lovely experience booking our holiday with Jeanette. Coffee waiting for us on arrival and very efficient - booked quickly and expertly and asked us about any special assistance needs, currency, insurance and excursions - thank you Jeanette!
Hi Gillian, Thank you for taking the time to provide this amazing feedback for Jeanette. I will be sure to pass this on :)
Fantastic experience: After having a look at some different holidays online me and my friend decided to pop into local branch to checkout some deals and also for some more advice. We were welcomed by the lovely Karen who spent time with us looking at different hotels and helping us work out what matched our needs and interests. Big thank you to Tui we are looking forward to our holiday and a massive thank you Karen for all you help and your friendly and welcoming vibe :-)
Hi Daniel, Thank you for booking with us today! I will make sure this is passed on to Karen:)
Fantastic experience: Jeanette has been helping me get a girls holiday for my birthday next year, she has thrown a few different options which i am excited to look into and i recommend jeanette to anyone looking to book a holiday in the coming months
Hi Katie Thank you for taking the time to write a review for Jeanette - we will make sure it gets passed onto her x
Fantastic experience: Absolutely brilliant! Sara was very helpful and informative, she helped us with different options and went over and beyond.
Hi Sandra, thank you for your lovely comments about the service you received with Sara
Fantastic experience: Served by jeanette who booked us a great deal to Spain she was helpful friendly offered insurance and quoted and offered parking and trips, would book with Jeanette again thanks
Thank you for taking to the time to provide feedback for our store. We will ensure this gets back to Jeanette
Fantastic experience: Sara was amazing, will definitely be back to see her for our next holiday, she went above and beyond to find specifics for us and had great recommendations for extra excursions, thank youuu from Kyle and Shan
Thank you for taking the time to provide such lovely feedback! I will be sure to pass this onto Sara!
Fantastic experience: Spoke with a woman called Jeanette to book a holiday with my family, to Spain she was very helpful and made sure all our requests were accounted for nothing was too much trouble. Made us feel very comfortable And I look forward to booking once I know my shifts Thank you, Jeanette
Hi HollieThank you for your lovely review for Jeanette we will make sure its gets passed on x
Fantastic experience: Great service from Sara again! Felt so sorry for her having to answer the phone corstantly whilst serving us though. She must have answered it four times.
Hi Tracey, thank you for your lovely comments about Sara and using our store again. I will make sure your feedback is passed on. Thank you
Fantastic experience: We visited the Parkgate store and were treated exceptionally well by both Kerry and Jess. It took two visits to eventually book our family holiday and both worked tirelessly over and above what we would have expected them to do, to the point where we had them thinking about how to get us a holiday in their own personal time. Thankyou so much for all your help, we will definitely recommend everyone to visit your store and book with you!
Hi AlisonThank you for your lovely review for Jess and Kerry - we will make sure they see it xx
Fantastic experience: We came in over the weekend as a family, to try to find a family trip to Disney Florida. Kerry and Jess were both very helpful and Went above and beyond trying to help us, as we were struggling to get it sorted and over the line. But with their efficiency and commitment to helping their customers we managed it! I would just like to thank them both and the rest of the TUI team at the store. We definitely will be back in the future!
Hi GarethThank you for your lovely review - we will make sure your comments are passed onto Jess and Kerry x
Fantastic experience: Absolutely amazing!! Simone could not do enough for us she made it so easy to look for holidays and did everything she could to get us the best deal. She helped our son feel at ease and involved him as it was his first time flying. I will always go with these now after how much the helped us. Thank you so much.. outstanding service.
Hi MaryannThank you so much for taking the time to write such a lovely review for Simone - we will make sure your comments are passed onto her x
Fantastic experience: Would like to thank Sara for her help with booking a cruise for my friend and I Very pleasant and helpful, it’s been a pleasure
Hi Cheryl, thank you for booking with us and for your review of the service had received with Sara
Fantastic experience: Many thanks to Karen at the Rotherham store for all her help choosing our perfect getaway, spent time and went through every little detail. Thanks again.
Hi MarkThank you for taking the time to write a review for Karen we will make sure she sees it x
Fantastic experience: Booked 2 holidays on Wednesday with Simone at tui she got me best flight times and because we were flexible with dates alot cheaper than I looked at Very friendly and professional Thanks
Hi Carolyn, Thank you for your review and lovely comments about the service you received with Simone, thank you for booking with us
Fantastic experience: Abi was very helpful! She found us an excellent deal. She is very friendly and will help you book with confidence. Excellent service, I would highly recommend you ask for Abi when going to Rotherham Tui. Thank you.
Hi ClaireThank you for taking the time to write a review for Abi with such lovely comments - we will make sure they are passed onto her x
Fantastic experience: Really appreciated the time spent on helping me book a holiday this year, Simone was a great help and got in touch with partner companies who could assist us, thank you for making a great start to my holiday!
Hi EllenThank you for taking the time to write such a lovely review for Simone - we will make sure they are passed onto her x
Fantastic experience: Always use parkgate for all my holidays! Don’t trust anyone else to book our holidays. Brooke is fab! Everyone in the store is welcoming and helpful - used them for last 18 years absolutely great
Hi BrianThank you for your lovely comments - we really so appreciate them and will make sure they get passed on x
Fantastic experience: Jeanette was extremely helpful in meeting our need and finding the perfect holiday .She made us feel at ease and was very friendly. She is a credit to your store. Thank you Jeanette
Hi Brenda, Thank you for booking with us and for you comments about the service you received from Jeanette
Fantastic experience: Review for the store , the manager and particularly Louise ! I’d booked a holiday online and wanted to add my friend a few weeks later - computer said no ! Went in to store and despite booking online they spent the entire day sorting it out and finally got my friend onto the booking - amazing service and common sense attitude. In future I’ll be going into the store to book as they were so helpful. Thanks Louise !
Hi Victoria, thank you for your review and great comments about the team. I am please we were able to help you and looking forward to you booking with us in the future. Thank you
Fantastic experience: Thank you Millie for booking my son's honeymoon! You was more than helpful! I've booked two holidays this year and definitely be coming back here to book again! All the girls are really helpful! Thanks again Joyce
Hi JoyceThank you for taking the time to write a review - we will make sure your comments are passed on x
Fantastic experience: Sara was excellent, probably the best experience I’ve had when going through a travel agent, Very professional , explained every detail to us . I would like to recommend her to everybody who’s looking for a trouble free holiday Many thanks
Hi John, thank you for booking with us and for your great comments and review about the service you received with Sara, thank you
Fantastic experience: Sara was very helpful, pleased with our holiday we picked, thank you
Hi Denise, thank you for review and lovely comment about Sara
Fantastic experience: Louise at Parkgate store has booked us 3 holidays which were all perfect would recommend Louise’s knowledge on different locations for a great family holiday
Hi BrettThank you for taking the time to write a lovely review of Louise - we will make sure it gets passed onto her x
Fantastic experience: Sara is so lovely and very helpful. Amazing with helping my mum find her perfect holiday.
Hi JodieThank you for taking the time to write a review for Sara - we will make sure she sees this x
Fantastic experience: Sara is amazing very help a smile though out definitely recommend would come back again ask for her advice again
Hi SheenaThank you for your lovely comments for Sara - we will make sure they are passed on x
Fantastic experience: In today to book our next holiday! Always see Sara, she cannot help us enough. Highly recommend
Hi Michael, thank you for your great comments about Sara's service. I will make sure she see's this
Fantastic experience: Sara was very helpful in helping us choose what times and airport to fly from for a wedding! Amazing, very professional, what a lovely experience
Hi MeganThank you for your review on Sara - we will make sure she gets to see it x
Fantastic experience: Very happy with the services I have received today off sara she was very helpful and made sure I got the best deals will be booking again
Hi Stacey, thank you for booking with us in store and for your lovely comments about Sara's service. Thank you
Fantastic experience: Louise at rotherham has recently booked us a flight from Manchester to Thailand, Thailand to Vietnam, Vietnam back to Manchester. We tried other companies before coming into Tui. Since booking these flights we have booked 3 holidays with her. Thank you so much
Hi KerryWhat lovely comments for Louise thank you so much we will make sure they get passed onto her x
Fantastic experience: Sara was brilliant and accommodated us for our family holiday to Turkey! Lovely and polite. Thank you xx
Hi CharlotteThank you for your lovely comments for Sara - we will make sure they are passed onto her x
Fantastic experience: Myself and partner went into the Tui store at Parkgate to book our Honeymoon. Simone was more than helpful and made the process very easy, even managing to get us a lower price on our Holiday. Would recommend booking with Simone at Parkgate.
Hi Chris Thank you for taking the time to write a review for Simone with such lovely comments - we will make sure they get passed onto her xx
Fantastic experience: Thank you so much Millie this is the second holiday you've booked for me and Darrell. You go above and beyond because lm not the easiest of customers. You have always been so patient and helpful and informative. You will be the first person I call for any further holidays
Hi SonjaThank you for taking the time to write a review for Millie we will make sure they get passed on xx
Positive experience: Had a lovely experience in store today with Sara! I'll definitely be coming back to book with her again. Thank you so much xx
Hi DeeThank you so much for your lovely comments we will make sure they are passed onto Sara x
Fantastic experience: Recently booked a holiday to the Dominican Republic having never been long haul before. Vanessa was a great help to us, her knowledge of the hotels, resort, trips and flights was excellent and she was able to answer all our queries. Thank you.
Hi Andrew Thank you for your lovely review of Vanessa - we will make sure your comments get passed on x
Fantastic experience: Went in with no idea where to go, just a date and left it in the capable hands of the lovely Sara. She was fabulous and soon got us a perfect holiday, she sorted everything and all hassle free for us. Would highly recommend her.
Hi NicolaThank you for taking the time to write a review for Sara - we will make sure your comments get passed on xx
Fantastic experience: Booked to go to Cape Verde in December 2024 on Saturday usually book online but thought we would try instore. Many thanks to Ellie who went through the whole process and found us a great deal. It was a great experience from start to finish as she went through everthing we needed to know.
Hi SteveThank you for writing a lovely review on Ellie - It is much appreciated and we will make sure Ellie sees your comment x
Fantastic experience: I came down to store to book a skiing holiday, as I wanted to use a holiday voucher I had and it wouldn’t let me input it online. Simone quickly sat us down and went above and beyond to sort it for us. After the holiday was booked I received an email off Simone following up that I had received all the correct confirmation emails for our trip. 5 star service.
Hi ThomasThank you for your lovely comments on Simone they are very much appreciated and we will make sure they are passed onto her x
Fantastic experience: Thank you Jess Morley for helping us book our holiday to the Dominican. Nothing was too much trouble, no matter how many times we came back with questions. Jess was very patient and helpful. The service we received was excellent
Hi PhilipThank you for your lovely review for Jess we will make sure she sees your comments x
Fantastic experience: Excellent customer service from Vanessa, who couldn't do enough for us when we popped into branch the other evening, her knowledge about the hotel and destination was amazing she couldn't do enough for us thank you so much roll on Jamaica
Fantastic experience: Popped in to book a last minute holiday and was kindly greeted by Vanessa who took care of us and provided excellent customer service, polite, friendly and knowledgeable. Would highly recommend and will use again in the future!
Hi LeeThank you for your lovely review of Vanessa we will make sure they are passed onto her x
Fantastic experience: Excellent service very good pleasant advisor welcoming would definitely book with Simone again
Fantastic experience: Went in fairly late on Tuesday this week to hopefully find a good deal for New year & as always, we were unsure of final choice but SIMONE soon helped us out with lots of information & helpful guidance without being too pushy. We will be looking to book with her again in the New Year
Hi Lynn, thank you for you great comments about Simone's service, I will make sure she see's this. Thank you
Fantastic experience: Came down today to book holiday. Janette helped us thoroughly and helped us along to book Cacun 2024! Couldn’t be happier with the experience! Thank you again Tui!
Fantastic experience: Thank you to Jeanette for booking the holiday for us!!!! Quick and easy and lovely customer service! Very helpful
Fantastic experience: Really happy with the service simone gave us an how quick our holiday was booked I'll ask for simone again loverly person
Hi JeanThank you for your lovely comments - we will make sure they are passed onto Simone xx
Fantastic experience: Had a great experience when visiting TUI Superstore (Parkgate). Every member of staff is so lovely at this store, but I was seen by Sara first who sat me down offered me a drink, went through 5 or more wedding venues with me and when we found the one I fell in love with she went into so much detail, showed me everything I wanted to see and more which reassured me about the venue massively. I want to thank her for booking my special day and sorting all the contract documents out with me she really made me feel at ease as I was a little worried about booking. I also want to thank Simone who has also been working with Sara and helping with my wedding, she’s gone above and beyond for me these past few months. Emailing me photos across, answering questions, staying in contact with me 247 and letting me know she’s there to help whenever I need it. She is such a kind hearted girl who absolutely loves her job and is amazing at what she does. We can’t wait to book more holidays here as a family, I highly recommend speaking with both these girls if you visit this store!!
Thank you for you kind review Jack. I will ensure you comments are passed to Sara and Simone
Fantastic experience: Recently booked our next holiday through TUI Jeanette found us an excellent deal in the perfect location, she was very helpful, friendly and informative. She even helped me download the app so I have everything I need ready for my upcoming holiday. I can highly recommend popping into store as I found the whole experience easy, adding all my requirements with Jeanette’s help.
Thank you for your comments about the service you received from Jeanette, I will make sure these are passed on to her. Thank you
Fantastic experience: So far so good. Jess has been absolutely amazing. She was tolerant while we decided what we wanted. Always available to message but without being pushy and today we’ve booked our honeymoon. We couldn’t be happier. Thank you Jess
Fantastic experience: I had been told about a deal with TUI Rotherham branch. After some research I contacted the branch by phone and spoke with Simone Hopkinson. She was fantastic with helping me decide what options to add on to the trip and made it very easy to confirm the booking. She answered all my questions with confidence and as much information as possible. Looking forward to the holiday now and will be happy to go through the branch again, based on my experience.
I will let Simone read this lovely review. Thank you for taking the time to do this! See you soon.
Fantastic experience: We have booked our holidays through TUI Rotherham since 2017, Vanessa Sanderson is absolutely brilliant she goes above and beyond to make sure everything is perfect for your holiday (especially cruises) and gets the very best deal for our family of 6! We wouldn’t book our holidays with anybody else ️⚓️✈️ Spot on yet again just booked my 10th cruise with Vanessa at Tui Rotherham 5 stars service
Thank you for your lovely review and loyalty to Vanessa - we will be sure to pass this on.
Fantastic experience: We had looked at holidays online so had an idea about what were wanting but it was reassuring to speak to Lorna as she was able to clarify a few things. Lorna made some useful recommendations and made booking the holiday exciting and stress free! She printed out all our paperwork and said we could call with any questions we may have. I would definitely recommend TUI Rotherham.
Hi L C Thanks for your lovely comments we will make sure they are passed onto Lorna xx
Fantastic experience: Been going on holiday through tui for quite a few years now,we always see Vanessa at the parkgate Rotherham store.She has always looked after us,got us the best deals,very good with us,always fits us in if we have any problems and sorts them out.Vanessa has always tried her best for us,and we would give her ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Yes ten stars if we could. ❤️
Thanks Nigel for your lovely review - 10 stars would be amazing - I will make sure that Vanessa sees your lovely comments
Fantastic experience: Holly was very helpful today when we went to book our holiday. Very pleasant and informative. Thankyou
Thank you for your kind review, I will ensure your comments are passed to Holly.
Fantastic experience: Excellent service, very knowledgeable staff, Sara did a great job for us.
Thank you for your review, I will ensure your comments are passes on
Fantastic experience: Excellent service, very caring and helpful from two lovely ladies at the desk. Really appreciate it
Hi Sharon, Thanks for you kind review
Fantastic experience: Went in the other day and sat down with Diane, lovely woman and great customer service x
Hiya Tia, thank you for this review I will let Diane know about these lovely comments.
Fantastic experience: Sarah is the go to lady for a effortless holiday booking , she took all our ideas and turned them into our holiday , this lady knows her business inside out , professional , knowledgeable and does everything possible to achieve the best results , I would recommend this lady to anyone you will get a big smile and a great holiday
Hi Kevin, thank you for your great comments about Sara's service, I will make sure Sara see's these. Thank you
Fantastic experience: Brilliant service by Simone - was really informative and looked at lots of options to help us get the perfect holiday. Excellent service Simone thank you so much
Thank you so much for your review I will make sure that Simone is shown and thanks again for your kind words
Fantastic experience: Fantastic experience today booking our holiday with Simone . She was so friendly and nothin was too much trouble ❤️
Thank you for your lovely comments - we will make sure these are passed onto Simone
Fantastic experience: SIMONE a great navigator, helping Mum and I book our we earned holiday. She met all our needs, especially as I am disabled
Thank you for your kind review. I will ensure your comments are passed to Simone.
Fantastic experience: Happy with everything Simone has done for me today would definitely recommend , helped me get on the app and sort all my holiday out.
Thanks Steve for your kind review. I will ensure your comments are passed to Simone.
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