Apna Travel
APNA Travel & Tours Ltd is your gateway to unforgettable travel experiences. Located in the heart of Rotherham, this travel agency specializes in offering personalized services and innovative solutions to make every journey special. Whether you’re planning a weekend getaway or an exotic adventure, their team of experts is dedicated to helping you select the perfect destination and plan every detail of your itinerary.
With a focus on customer service, APNA Travel & Tours prides itself on providing warm and professional assistance. Their staff is highly trained and always ready to offer advice and quick answers to your questions. They are committed to transparency and honesty in all their transactions, ensuring that every customer feels secure and satisfied with their travel choices.
Enjoy peace of mind knowing that APNA Travel & Tours is by your side, working to make your travel dreams come true.
Opening hours
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Photos of Apna Travel
Our comment from TraTraTravel UK about Apna Travel:
Efficient Service and Personalized Care
Apna Travel has established a strong reputation among its customers for delivering fast, efficient, and highly personalized travel services. Travelers frequently highlight the agency's ability to handle complex requests with ease, such as last-minute flight changes and emergency bookings. The staff is consistently praised for their friendly demeanor and willingness to go the extra mile, ensuring that clients receive attentive support from start to finish.
Many reviewers emphasize the personal responsibility taken by the team, particularly agents like Safyan Hussain, who are commended for offering the best possible choices to secure inexpensive fares. This commitment to customer-centric service creates a family-friendly atmosphere where clients feel valued and well-advised.
Reliability in Critical Situations
One of the most significant strengths of Apna Travel is its reliability during crises. Several clients shared stories of the agency stepping up when it mattered most, such as arranging repatriation flights for families stranded abroad or managing urgent travel disruptions. The team’s professionalism in these high-pressure scenarios has earned them high marks for problem-solving abilities and dedication.
Customers appreciate that the agency does not just sell tickets but acts as a trusted partner, providing peace of mind through thorough assistance and clear communication. This level of care is often described as "top-class" and "highly recommended" by those who have experienced their support firsthand.
Competitive Pricing and Value
Travelers consistently note that Apna Travel offers competitive prices and excellent value for money. Whether booking standard flights or specialized services, clients feel they are receiving a fair deal backed by quality service. The agency is also recognized for its transparency in pricing and its effort to find the most cost-effective options for its customers.
- Fast and efficient service for urgent travel needs
- Friendly and helpful staff providing personalized advice
- Reliable crisis management and emergency flight arrangements
- Competitive pricing with a focus on customer satisfaction
Apna Travel: Reviews
Fantastic experience: brilliant
Fantastic experience: Brilliant.
Fantastic experience: Fast and efficient service. I had to change flight dates at the last minute and it was sorted almost instantly. 10/10 definitely recommend
Fantastic experience: Brilliant service. Very nice people.
Fantastic experience: Good friendly service and helpful staff
Negative experience: I visited this place to enquire about either a pakistani visa or a nadra card upon someone telling me they'll ring me i had to ring them as I heard nothing! Then was told to send my documents in and everything will be sorted for £85 1 week went by heard nothing even though they knew i required it sorting urgently so completed it myself online for £49. Maybe get back to your customers instead of wasting their time! This isn't the first time it happened with a pakistani passport in January too.
Fantastic experience: Excellent service, very efficient work, family-friendly atmosphere.
Fantastic experience: Very helpful especially in time of a crisis
Fantastic experience: Excellent service. Very helpful
Fantastic experience: BA KAMAAL LOOG... LAJOWAAB SERVICE. Best travel agent in area. Friendly and helpful staff. Best advice given always.
Negative experience: really poor all round service, ripping off as many people as possible with no comebacks.....DONT USE THIS DODGY COWBOY DIRTY FIRM.... waste of time & waste of money...itches
Fantastic experience: Very good service help to change seats and return ticket without any extra Very helpful and best price in South Yorkshire 24/7
Fantastic experience: Great customer service. Highly recommend.
Fantastic experience: Very good service
Fantastic experience: Splendid service...
Fantastic experience: Very good service from the gentlemen
Fantastic experience: Very good service Dealt with Safyan really good service 5 star
Fantastic experience: Excellent
Fantastic experience: Always, offer best possible choices to get the most inexpensive fares. Take personal responsibility for the clients.
Negative experience: Awful experience, not helpful at all ignoring all calls and I’ve been down to the shop and they was extremely rude.
Fantastic experience: Excellent service and friendly owner sorted out tickets for a low price and had no problems at the airport or throughout. Couldn’t recommend more.
Fantastic experience: Very good Highly recommended
Fantastic experience: Very good quality Friendly and helpful staff Great shop I recommend
Positive experience: Ok
Negative experience: Really poor service. A friend had an issue with a claim and they would not provide flight details. Not Abta registered? Or why wouldn't they provide the information. Stay clear.
Negative experience: My brother had bad experience when but when buying the ticket they act like you best friend but requested for refund they mess you around . Horrible apna service
Negative experience: Very dishonest people your best friend before you have paid any money afterwards your worst enemy Keep away from Apna Travels make promises not deliver Not even a proper registered company Cowboys all the way save your peace and money and go elsewhere Worst people ever
Negative experience: I have been waiting for my ID card for 6 months now and it hasn’t come I have spoke to Nasar he spoke once and blocked my number afterwards
Negative experience: Very rude and abrasive staff. Not very 'apna' if you ask me.
Negative experience: Horrendous Service. STILL NO ABTA OR ANY OTHER INSURANCE!!!! YOUR MONEY IS NOT SAFE!! NO PROTECTION AGAINST AGENT OR AIRLINE PROBLEMS!??? BE AWARE. APNA TRAVEL were a nightmare with my mother in law. STAY AWAY.
Negative experience: ABSOLUTELY disgraceful service.Really rude staff and owner. My mom had a AWFUL experience with unhelpful staff and owner. I WOULD DEFINITELY NOT RECOMMEND THEM. USE ANOTHER COMPANY!!!
Negative experience: Very disappointed my auntie was treated very badly here they messed her around total lack of customer service and consideration, I would advise against going here or sending any family members here. I have one word for this establishment disgusting.
Negative experience: Typical desi mentality. When you want a refund which is your right, they start to mess you around like it offends them that they have to give a refund. Need to regulate cowboys like this better
Negative experience: **DEFINITELY APNA TRAVEL, ROTHERHAM*** Awefull rude staff and owner. We needed details for a missed flight claim and got nothing but misery. CLAIM TO BE INSURED BUT ABTA HAVE NO RECORD OF THEM...... NO INSURANCE SO YOU HAVE NO PROTECTION OR COMEBACK IF THERE IS A PROBLEM!!!! Beware!!! Nice enough taking money from you but have nothing to do with you if you have issues with what they sold you. STAY AWAY January 2021- WHAT A LOAD OF RUBBISH! I spoke to your staff in the phone who confirmed you had details of my mums ticket, then you text me a few times after the review stating you would not help me. TYPICAL COMEDY SERVICE FROM JOKERS!!!
Dear Abdul RazaqFurther to the review you did not book the ticket with usYou have mistaken someone else like we have said to you we didn’t book your mums ticket
Negative experience: These lot are mocking it. Not ABTA registered. Sweet and nice when trying to get your money, snakes once theyve got it. Not very Apna ... Is it? Disingenuous business practises. Not impressed. Would not recommend. Also terrible phone etiquette. AVOID!!!
Fantastic experience: They are amazing and very friendly staff. Also helped me out when I was in need of an emergency flight by going the extra mile making sure I would get to my destination hassle free. Would definately recommend their service.. Don't just take my word for it. Give them a try
Fantastic experience: My Family was stranded in Pakistan due to the covid, and 3 seperate flights arranged from pk got cancelled. Alhumdulillah I got in touch with Apna Travels and I can only say they went over and beyond to help and my family came back within a week! TOP CLASS SERVICE AND HIGHLY RECCOMMENDED. Forget your Local travel Agent go to Apna Travels
Fantastic experience: Great place friendly staff.
Fantastic experience: Great service provided by Safyan Hussain and the team at Apna Travel. Definitely recommend this service to others when wanting to book a flight.
Fantastic experience: Great service...frindly staff team. Went beyond their call of duty to help with my flight cancellation. Very happy. Thanku Keep up the good work lads
Fantastic experience: Positive: Professionalism
Fantastic experience: Reasonable prices and friendly staff
Fantastic experience: Top service, everything was sorted professionally and efficiently highly recommended travel agent. Wouldn’t go anywhere but Apna
Fantastic experience: Great travel shop offering money transfer and travel services. Nice friends lads that do good community service too
Fantastic experience: nice friendly service and very helpful
Fantastic experience: 5**** BRILLIANT SERVICE. Very Helpful guy went the extra mile.
Fantastic experience: From Manchester I highly recommend Apna Travel for cheap tickets and value for money.
Fantastic experience: Excellent customer service
Fantastic experience: Top notch loyal service
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