Saga Cruises

Name: Saga Cruises
Address: 38, Ground Floor, Connect, 1 Dover Pl, Ashford, TN23 1FB, GB
Telephone: +44800505030

38, Ground Floor, Connect, 1 Dover Pl, TN23 1FB, Ashford

+44800505030 [email protected]

Saga Cruises is a leading provider of luxury, all-inclusive cruise experiences designed exclusively for travelers over 50. With a fleet of purpose-built ships, Saga offers an unparalleled blend of comfort, entertainment, and exploration across a vast array of global destinations. Whether you choose the open waters of ocean cruising or the scenic beauty of river journeys, every voyage is curated to cater to the tastes and needs of mature travelers.

Experience the elegance of modern cruising with state-of-the-art facilities, including award-winning dining venues, enriching lecture programs, and lively social activities. Saga ensures peace of mind with comprehensive inclusions, often covering flights, transfers, and premium beverages, allowing guests to relax and immerse themselves in the experience from the moment they board. Specialized options for solo travelers are also available, ensuring that everyone can enjoy their holiday on their own terms.

With a strong commitment to customer service and safety, Saga has earned numerous accolades, including being recognized as a recommended provider by Which?. Travelers can explore a wide range of itineraries, from the fjords of Norway and the canals of Europe to exotic locales in the Mediterranean and beyond. Book early to take advantage of exclusive discounts, with savings of up to 35% on ocean cruises and 25% on river cruises for the 2027 season. Join the Saga community to discover a new way to see the world, where every day is a chance to create lasting memories.

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Saga Cruises: Reviews

3/5 (2 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

3,0 out of 5 from 2 reviews

Jakob Creutzfeldt Published on Google

3 months ago

Positive experience: Seit dem es dieses schöne Schiff nicht mehr gibt reise ich nur noch auf Containerschiffen.

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Mike A Ambrose Published on Google

3 years ago

Negative experience: I write as someone who was obliged to spend three hours helping an 80+ year old neighbour booked on a Dover UK departure around 1730hrs on Sunday 4th June from Dover. The neighbour had arranged for Saga to provide home-to-Dover transportation. She telephoned Saga Cruise lines on the preceding Friday to confirm her ground transportation and asked who should she call if the taxi did not arrive at the booked time - what prescience !!! 'Just 'phone this number [the number for making bookings] and we will be able to help' - except that office is closed on Sundays !!!!!!! She appealed to me to help. I tried numerous telephone lines posted on the web for Saga cruises but with no success. I began to 'smell a rat' when I saw how many other requests = 'how do I get in touch with Saga cruises' - had been posted by other internet users. No emergency numbers are posted on the web for Saga Cruises, yet this is an international, 24/7 operation targeted at senior citizens !!!! It is unacceptable and the CEO needs to carry the blame. I spent from 1110 hours trying to contact a human being before, by luck, finding an emergency duty officer [Kelly] who was very helping chasing the taxi company. 'Your taxi will be with you in 10 minutes' was confirmed at 1157hrs. 'Taxi company has confirmed that Mrs X has been collected', 'oh no she hasn't, she is still right here' was my reply. Finally after much more chasing by Kelly and agitation for my neighbour, who was now very fearful of missing her cruise, the taxi arrived at 1407hrs. The staff I did manage to speak were polite, helpful and made best efforts to help. The person who really needs to learn from this is the company CEO. If the main offices are to be closed on Sundays, something that I find an amazing decision for a 24/7 operation, it needs to promulgate prominently on the web [and staff] an emergency contact number. It was a thoroughly bad and inexcusable start to my neighbour's cruise and needs to be addressed with, at least, a grovelling apology.

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