The Boutique Chalet Company

31 Bathwick St, BA2 6NZ, Bath

We operate some of the finest luxury ski chalets in the Alps. Each property is exceptional and unique. They all offer spacious accommodation, beautifully appointed interiors and luxury facilities including spas, cinemas, games rooms and bars. But we never forget that it’s your holiday. Each season we assemble a dedicated team of professionals to offer you an exacting level of service, delivered discreetly and professionally yet with real passion that will allow you to relax as if you were in your own home.

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: (closed)

Photos of The Boutique Chalet Company

The Boutique Chalet Company

The Boutique Chalet Company: Reviews

4.5/5 (30 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,5 out of 5 from 30 reviews

Alex Illingworth Published on Google

Fantastic experience: Fabulous chalet. We had a week in Summer '26. Team always on hand if required. Half way through the week towel change etc really helpful. Lots of room and rooms in the Chalet to eat, sit, sleep and enjoy.

Paul Silton Published on Google

Fantastic experience: Excellent chalet, over delivered on listing and a great company to deal with. Paul (owner), Lucy and Didi (resort manager) were all fantastic providing recommendations, guidance and treats for the kids. Would very much recommend them to anyone!

Meg Stokenberry Published on Google

Fantastic experience: ⭐⭐⭐⭐⭐ ZEMS Lodge exceeded every expectation and gave us one of the best family vacations we’ve ever had. We spent an incredible week there with friends and family, and every single detail was absolutely perfect. The location is unbeatable, with breathtaking mountain views in every direction and easy access to everything Morzine has to offer. The kitchen was exceptionally well stocked with everything we needed to cook and enjoy meals together, which made traveling with a large group so easy. The pool was an amazing bonus and the perfect place to relax after a day of exploring the mountains. What truly made our stay unforgettable, though, were the hosts. They were warm, welcoming, incredibly responsive, and clearly take enormous pride in creating an exceptional experience for their guests. If you’re looking for the perfect place to stay in Morzine, look no further. We can’t recommend ZEMS Lodge highly enough and are already talking about when we can come back!

Gregory Javaux Published on Google

Fantastic experience: Location d’un chalet cet été à Morzine par l’intermédiaire de thé boutique chalet company. Rien à redire tout a été top. Le chalet en lui même exceptionnel. L’équipe sur place, la gestion préalable de ma réservation et infos sur la location. Quel service 5 étoiles. Merci pour cette belle expérience. Je recommande à 100%.

The Boutique Chalet Company
The Boutique Chalet Company

Bonjour Gregory,

Merci beaucoup pour votre formidable retour ; nous sommes ravis que vous ayez apprécié votre séjour chez Goldilocks ainsi que le service offert par notre équipe.

Nous reviendrons vers vous prochainement concernant l'été prochain et nous réjouissons de vous accueillir à nouveau !

Bien cordialement,

The Boutique Chalet Company.

Calum Davis Published on Google

Fantastic experience: Lovely chalet and very helpful team throughout booking and stay. Would recommend.

The Boutique Chalet Company
The Boutique Chalet Company

Hi Calum,

Thanks for your kind words, Chalet M is is a real Gem isn't it!

We're glad you enjoyed your time in Morzine and look forward to hopefully hosting you again in the future, please do stay in touch!

All the best,

The Boutique Chalet Company.

Olga Shara Published on Google

Fantastic experience: We would like to thank the entire team for such a wonderful experience in Morzine at Chalet Tataali. Everything was excellent, the chalet, the service, and especially the warm and professional team who made our stay truly memorable :)

The Boutique Chalet Company
The Boutique Chalet Company

Hi Olga,

Thank you for your wonderful feedback and we're very pleased to see you're booked in for another fantastic stay at Chalet Tataali next winter, the team are very excited to host you again.

All the best,


The Boutique Chalet Company.

Mia Purvis Published on Google

Fantastic experience: To the Boutique team, thank you for facilitating our fantastic family holiday in Morzine. We adored our time in the Three Bears more than we can say. It was not only beautifully fitted out with stunning views every single day, but had plenty of space for 7 of us and so close to the centre of town. Morzine was such a beautiful town to explore. The perfect size for us and most people willing to speak to me in French!! And snow in town on Christmas Day! It was just magical. Thank you for all your help and advice getting everything sorted incl. ski lessons, gear and passes and other activities over the two weeks. I definitely could not have organised everything on my own so I am really very grateful for your timely communication throughout the year. I am absolutely hoping to return to Morzine again in the future.

The Boutique Chalet Company
The Boutique Chalet Company

Hi Mia,

Thanks for your wonderful review, we are all so glad that you enjoyed your time at Chalet Three Bears, that location really is a bit of a sweet spot isn't it! and what a fabulous view you've captured there.

Thanks for being such fantastic guests and we look forward to hosting you again in the future!

All the best,


The Boutique Chalet Company.

Charlotte Parkinson Published on Google

Fantastic experience: We had a wonderful week in Les Gets, the Chalet was wonderful and the boutique chalet company assisted us with Skihire, Chefs and more. We had a very easy and enjoyable time.

The Boutique Chalet Company
The Boutique Chalet Company

Hi Charlotte,

Thank you for your fantastic feedback, it really is greatly appreciated and we're all so glad you enjoyed your time in Les Gets.

Please do stay in touch and we look forward to hosting you again in the future.


All the best,


The Boutique Chalet Company.

Paz Nachon Published on Google

Fantastic experience: Fabulous holiday, amazing food and service! The Boutique Chalet Company team helped us with everything ahead of time, including booking ski classes, massages, restaurants etc., so all we had to do was show up and enjoy the holiday. Once there, the house was lovely, the team at the chalet couldn't have been nicer, the food was incredible... We wouldn't hesitate to go back!

The Boutique Chalet Company
The Boutique Chalet Company

Hi Paz,

It was an absolute pleasure hosting you this winter just gone, thank you for taking the time to write such a lovely review.

Our team are delighted to know their hard work paid off and we would love to see you again soon, please do stay in touch!

All the best,

The Boutique Chalet Company.

justin Dolling Published on Google

Fantastic experience: Very good service. Helpful and responsive throughout the booking process and stay. Would recommend to others.

The Boutique Chalet Company
The Boutique Chalet Company

Thanks Justin,

We really appreciate your kind comments and hope to hear from you again in the future.

Daniella Laguna Published on Google

Fantastic experience: It was such a great experience, not only the Chalet was absolutly beautiful and had everything and more than we needed. The team before, during and after the stay was so helpful and caring, they all give the extra mile to make your stay fantastic. We celebrated my husbands birthday there with friends and had the best time! Thank you so much!

The Boutique Chalet Company
The Boutique Chalet Company

Hi Daniella,

Thank you so much for taking the time to write this, we're so happy we were able to help you celebrate your husbands birthday and we're very glad you had a lovely time.

It was an absolute pleasure to host you and please don't hesitate to stay in touch!

Peter Melling Published on Google

Fantastic experience: We had a great time at ZEMS lodge. The chalet provided everything we wanted for 8 of us and our mountain bikes. The team at The Boutique Chalet Company could not have been more helpful. They were always there to answer any questions and help out with advice about Morzine/Les Gets. We couldn't have asked for more.

The Boutique Chalet Company
The Boutique Chalet Company

Hi Peter,

Thanks for your great comments, we think ZEMS Lodge is a fantastic property and we're really glad you agree.

We always work hard to make sure our guests have the best time so it's great to hear our service worked well for you and we hope you enjoyed the mountain biking.

Please do get in touch in the future if there is anything at all we can help with, we would absolutely love the opportunity to host you again.

Chloe Arrowsmith Published on Google

Fantastic experience: Loved our experience at Chalet Joux Plane with the Boutique Chalet Company. They looked after us very well - the food second to none, the hosting from Andy, exceptional. Lucy coordinated us well before we left for France too :)

The Boutique Chalet Company
The Boutique Chalet Company

Hi Chloe,

Thanks so much for your lovely comments, we're all very glad you had such a lovely time in Morzine and enjoyed your time at Chalet Joux Plane.

It goes a long way for the team to know their hard work has paid off and I know Andy and Lucy were both very happy to see your comments.

Please do get in touch if there is anything we can help with in the future and we hope to catch up again soon!

Matthew Goodsall Published on Google

Fantastic experience: We rented Goldilocks chalet in Morzine in July 2025 through The Boutique Chalet Company. The property was beautiful, spacious and immaculately presented and convenient for all the facilities of the town. The booking process was very smooth and we received great support from the team in terms of pre-arrival info and recommendations for restaurants, activities, etc. We wouldn't hesitate to use the BCC again for our next trip to the Alps!

The Boutique Chalet Company
The Boutique Chalet Company

Thanks for the great feedback Matthew, it was an absolute pleasure to host you at Chalet Goldilocks and we're all so pleased you had such a great time.

We always aim to provide our clients with the best experience in the run up to and of course during their your stay, so it's always lovely to hear when the hard work pays off!

Please do reach out if there is anything we can help with in the future, we would love to host you again and hope to catch up soon!

Tobias Kirch Published on Google

Fantastic experience: We had a wonderful holiday at Chalet Sapphire organized by The Boutique Chalet Company. As a family, we had a great time with excellent, comprehensive service. The team on site, as well as the chalet itself, met all our expectations. Morzine itself was also a fantastic place that we would love to return to. The scenery is beautiful, and the people are welcoming and happy to have guests. All in all, it was a fantastic time!

The Boutique Chalet Company
The Boutique Chalet Company

Hi Tobias,

Thanks so much for your comments, we're really glad you and your family had such a wonderful time in Morzine and enjoyed your time at Chalet Sapphire.

It was an absolute pleasure to host you and please do reach out in the future if you plan to return to Morzine as we would love the chance to host you again!

Dimitris Kyrtsos Published on Google

Fantastic experience: We stayed at Chalet Sapphire in Morzine for a corporate trip and had an exceptional experience. The chalet is stunning with all en suite rooms, perfect for a group of 14, spacious dining area and kitchen. There is a games room / pool table / bar that is perfect for a few drinks, indoor pool, sauna, and jacuzzi were a real highlight. The staff were fantastic and looked after us incredibly well throughout our stay. Highly recommend and will definitely return.

The Boutique Chalet Company
The Boutique Chalet Company

Hi Dimitris,

Thanks for your wonderful comments, it was an absolute pleasure to host you and your team for the week and we look forward to welcoming you back again soon!

Anna Newsum Published on Google

Fantastic experience: We stayed in chalet M in March and had a brilliant week. Such a spectacular chalet. We were on a self catered package but had meals delivered and these were delicious. It was a great option for us as we didn’t want chalet staff but didn’t want to cook for ourselves either. Thanks to the team, we’ll be back.

The Boutique Chalet Company
The Boutique Chalet Company

Hi Anna,

Thanks for taking the time to write such a wonderful review of Chalet M, it's a fantastic property isn't it!

The team are particularly glad to hear you enjoyed the meal delivery service and look forward to hosting you again in the future.


All the best,


The Boutique Chalet Company.

bo Published on Google

Negative experience: We were excited to return to this company after a fantastic first experience, but sadly, our second stay was a major disappointment. The service was far below what we expected for a luxury Chalet—while the staff were kind, they were untrained and unable to meet the level of service we paid for. The Chef's meals were underwhelming, and the overall experience lacked the professionalism we enjoyed previously. Despite bringing up these concerns, the company dismissed our feedback, which has left us with no intention of returning. We cannot recommend this company based on the poor service we received.

Yossi Harel Published on Google

Negative experience: We have booked our ski vacation with the boutique chalet company, and we were disappointed from the level of the service, the meals were very basic and we served in a delay every day. The level of cleanliness was very poor.

גיל מאיר Published on Google

Negative experience: The level of service did not meet the cost. The chef was not cooperative with simple requests and the overall level of dining was quite low. No creativity, lots of frozen ingredients. We will certainly not come back.

123dontmail Published on Google

Negative experience: We paid a lot of money for an imitation of a luxury holiday. Frozen heated products for "chef meals", lack of staff for a full sercice experience, and a low maintained facility.

Jodie Jeffrey Published on Google

Fantastic experience: We have booked our ski holidays with the Boutique Chalet Company for the last 4 years and each and every time the team have been fantastic from booking the perfect chalet and organising all the elements of our trip. We look forward to using them again. We would highly recommend

The Boutique Chalet Company
The Boutique Chalet Company

Thanks Jodie, we're really glad you had another fantastic stay with us, it's always an absolute pleasure to host you and we look forward to doing so again next winter!

Daryl Li Published on Google

Fantastic experience: Beautiful chalet and great service. Going above and beyond to help with a delivery issue pre-trip. Definitely using again.

The Boutique Chalet Company
The Boutique Chalet Company

Thanks Daryl, We're glad you had a great stay and look forward to seeing you again soon!

Scott Hendry Published on Google

Fantastic experience: What an amazing place. Excellent facilities with incredible views. A big thanks to Sam & Lucy for all their help with the booking. I would highly recommend to anyone looking for the perfect skiing holiday.

The Boutique Chalet Company
The Boutique Chalet Company

Thanks for your feedback Scott, we're really glad you had such a wonderful time, please do get in touch in the future, we would love to host you again!

Natasha Urquhart Published on Google

Fantastic experience: Amazing people and such a fabulous help. Nothing was too much trouble and went above and beyond with recommendations. Great system for booking, which ensured an easy and enjoyable stay with everything covered from ski hire to ensuring the paths were cleared around the chalet after heavy snow!

The Boutique Chalet Company
The Boutique Chalet Company

Thank you for your wonderful feedback Natasha. We're so glad you found our team so helpful and very happy to hear you had such a great stay. Please do stay in touch and we hope to host you again in the future!

Sylvain Lemoine Published on Google

Fantastic experience: Very efficient, responsive and Professional team, great chalet and good concierge service. thank you for making our Christmas holidays amazing.

The Boutique Chalet Company
The Boutique Chalet Company

We're glad you enjoyed a great Christmas with us! Thank you for the feedback, please do get back in touch if we can help with any stays again in the future. Have a happy New Year!

Edward Hughes Published on Google

Fantastic experience: The team at the Boutique chalet company were excellent. The wrap around service makes the trip, from booking to organisation (help with ski passes, lessons, transfers etc) to help whilst you are staying, it’s all professional and comprehensive. The chalet itself (Chalet M) was beautiful. It’s up in the hills, on one icy day the 15 minute walk to town was a little hairy. We’d hired a car which I’d recommend for anyone who either doesn’t want to rely on taxis or busses. You can walk to the ski lifts but it would be a hell of a trek in your boots. Overall, brilliant experience.

The Boutique Chalet Company
The Boutique Chalet Company

Thank you for the feedback Edward and the kind words about our team. Everyone tries really hard so it's lovely to receive this feedback from guests. Sounds like you had fun skiing on and off the slopes one day! A car makes good sense when staying at Chalet M, we can also help arrange locker hire at most of the ski lifts so if a group does want to walk, you can at least do so in comfortable footwear without the need to carry your kit. Have a wonderful New Year and we hope to see you again soon!

amy kaur Published on Google

Fantastic experience: Here is the I wonderful review. Penthouse Mathilde is a perfect choice and very well equipped for a family. It had everything we could ask for. The kitchen is very well set up for good family dining and covers all appliances for family living with wonderful views . The wifi accesss excellent. The apartment is secure and safe. The views of the mountains ️ are charming and beautiful to watch sunrise and sunset. For the family there so much to do for all tastes from hiking to biking to swimming outdoors. There is a very wide choice of food and restaurants to suit all palates. The supermarkets are so handy and one of us popped in to grab local and healthy food. The patisserie’s are mouth watering. It was lovely to see the locals walking to get fresh bread/ cakes early mornings Definitely recommend visiting lac Montford for relaxing or some water boating. I couldn’t rate the property high enough. We had Elodie who was our support person for any questions or support and incredibly supportive for our special request. Thank you for accommodating us. I haven’t stopped thinking about the Chalet or Morzine since I got back. So much so that I’m tempted to go back and stay there .

The Boutique Chalet Company
The Boutique Chalet Company

Thank you for your kind words Amy, it's lovely to hear this sort of feedback, especially when our team get special mentions! Lac Montriond is indeed a lovely spot at all times of the year, a very special place. We hope to see you again someday, you needn't dream for too long!

Sarah Griffiths Published on Google

Fantastic experience: We stayed at one of the properties managed by the Boutique Chalet company in Morzine during the summer of 2024. The whole process was well managed from start to finish. Paul helped with local information and with a flexible start date. The booking process was really smooth. The local team - Elodie and Andy - really helped us when we were there with some shopping, a great hamper of food to get us going and our random requests (a clothes airer) while we were there. 100% recommend.

The Boutique Chalet Company
The Boutique Chalet Company

Thank you Sarah, we're glad you had an amazing time this summer. We hope to see you again some time soon!

L M Published on Google

Fantastic experience: We stayed for two weeks in an amazing chalet in Morzine. This was our second time booking with The Boutique Chalet Company and they certainly did not disappoint. From the booking process to arranging all our activities, our whole holiday went very smoothly. Thank you very much.

The Boutique Chalet Company
The Boutique Chalet Company

Thank you for your wonderful feedback, it was an absolute pleasure to host you as always, we're so glad you continue to enjoy your experience with us and look forward to hosting you again soon!

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