Peakes Travel Elite

Mardol 11, SY1 1PY, Shrewsbury

Peakes Travel Elite is an award-winning travel agency located in Shrewsbury, Shropshire, with over 30 years of experience in crafting dream vacations. We take pride in our bespoke and attentive service, ensuring that every detail is considered for an unforgettable travel experience.

As a family-run and independent agency, we provide impartial advice tailored to your needs and desires. From short getaways to long-haul adventures, we are your perfect partner in planning your dream trip.

Our reputation precedes us. In 2019, we were named the No. 1 Travel Agency in the UK and Ireland by Travel Trade Gazette, and since then, we have collected multiple awards, including Kuoni’s 'Luxury Agent of the Year'. The trust of our clients is reflected in every testimonial, highlighting our attention to detail and commitment to quality.

Whether you're looking to explore the wonders of Australia and New Zealand, unwind on the beautiful beaches of the Caribbean, indulge in the rich culture of Europe, or discover the beauty of the Indian Ocean, Peakes Travel Elite offers the best deals and expertise to make your holidays a resounding success.

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: Closed

Photos of Peakes Travel Elite

Peakes Travel Elite

Our comment from TraTraTravel UK about Peakes Travel Elite:

Award-Winning Personalized Travel Planning

Peakes Travel Elite stands out as an award-winning independent agency in Shrewsbury, renowned for its ability to transform travel dreams into meticulously organized realities. With a history spanning over three decades, the agency has built a reputation for delivering exceptional service that far surpasses impersonal online booking platforms. Clients consistently praise the team for their deep industry knowledge and their capacity to tailor complex itineraries—including multi-destination trips, safaris, cruises, and self-drive adventures—to fit specific budgets and preferences.

Expert Advisory and Stress-Free Booking

Travelers frequently highlight the invaluable role of agents like Torr, Claire, Susan, Emily, and Sarah, who provide friendly, professional, and highly knowledgeable guidance. Whether planning a simple weekend break or an elaborate global tour involving multiple time zones and transfers, the staff ensures a seamless booking process. They are celebrated for their proactive advice, such as helping clients avoid unfavorable weather conditions or suggesting hidden gems, thereby removing the stress associated with arranging long-haul travel.

Dedicated Support and Exceptional Aftercare

The agency’s commitment to customer care extends well beyond the initial reservation. Reviews emphasize the personal touch provided by the team, from detailed planning documents to courtesy calls after the holiday. The agency excels in coordinating local representatives and ensuring smooth logistics, such as airport check-ins and transfers at remote airstrips. This level of attentive support guarantees that travelers feel looked after at every step, fostering strong loyalty and encouraging repeat bookings for future adventures.

Peakes Travel Elite: Reviews

4.7/5 (30 Reviews)
Rachel Kili Published on Google 1 year ago

Fantastic experience: I've used Peakes Travel for several holidays and each time the service has been exceptional. Location, flights and accommodation have been always been selected to meet (and exceed!) our specific requirements. The staff, in particular Torr, are always friendly, professional and helpful and I would highly recommend them.

Felicity Page Published on Google 1 year ago

Fantastic experience: First time we’ve used Peake’s Travel. Torr has been friendly, very knowledgeable, and excellent in communicating with us. We look forward to our next holiday.

Nick Jones Published on Google 1 year ago

Fantastic experience: Absolutely amazing trip of a lifetime! Meticulous planning combined with positive suggestions to supplement our own ideas, the team at Peakes really did help us create unforgettable memories. Multiple destinations and a travel plan that included flights, transfers, train journeys and a section of self- drive for good measure. Hand- picked hotels in the right locations and the whole thing with an agreed budget in mind. Now we're back we are thinking about next year's adventure and I'm already liaising with the Peakes guys. 100% recommended to help with your special holidays.

Valerie Jump Published on Google 2 years ago

Fantastic experience: We have just returned from Australia where we enjoyed a tour arranged by Claire and Susan. From the initial booking to the time that we started our holiday we were helped and advised with any queries. They were friendly and professional and took away the stress of arranging a long tour including many flights and different time zones. I can highly recommend Peakes Travel Elite and will definitely be using their services again.

Frances Ayres Published on Google 2 years ago

Fantastic experience: Very helpful Advisor when choosing our holiday in Madeira and a good choice of options. Seamless way to book a trip.

Julia Thomas Published on Google 2 years ago

Fantastic experience: An extremely knowledgeable and helpful travel agent which I have used since it was under the name of Ron Morgan, that makes it over 30 years!

Ann Griffiths Published on Google 3 years ago

Fantastic experience: Tor from Peakes Travel arranged a holiday in Cyprus for us. She was very efficient and did all the arrangements for us making arrangements a lot easier. She added a personal touch as well sorting out a detail form.

Inga Bray Published on Google 3 years ago

Fantastic experience: Claire and Susan put together our trip to Koh Samui, Thailand and every aspect of the trip was amazing! The local reps that Claire set us up with looked after us, organising some brilliant days out and they even checked us in at the airport for our return journey. It felt like nothing was too much trouble for Claire and her team and I have already booked our next trip with them. I always booked my own trips over the internet but never again!

Kevin Lockwood Published on Google 3 years ago

Fantastic experience: I can appreciate why Peakes Travel are award winners! Their understanding of customer needs, matching them to a perfect holiday is second to none. Thank you Claire and team for a great holiday experience and we are already looking forward to booking with you again.

Sue Rogers Published on Google 3 years ago

Fantastic experience: From the time we booked ,we were looked after nothing was to much trouble ,very nice staff . And a curtesy call after holiday which was very nice would definitely book again thank you peakes travel .

Jane Peach Published on Google 3 years ago

Fantastic experience: Simply the best! Thank you Sarah for booking our holiday and keeping us well informed. This travel agent has excellent customer service and always happy to help.

Paul Wilkinson Published on Google 4 years ago

Fantastic experience: Just the best friendliest and most knowledgeable travel agent in town! We went into to book our holiday, thinking we knew what we wanted .... But thanks to the care and advice we narrowly missed what could have been a cold time of year in Greece. instead we were helped to find the right thing that met our needs and budget ... Thank you! We can't wait

David Cleaver Published on Google 5 years ago

Fantastic experience: Very efficient and polite service.

Angela Porteous Published on Google 5 years ago

Fantastic experience: A great independent travel agent. Very knowledgeable and efficient. The importance of travel agents in these covid times should be recognised by anyone wishing to travel abroad.

Emma Ladkin Published on Google 5 years ago

Fantastic experience: Great service staff are friendly and very helpful highly recommend

suman pal Published on Google 5 years ago

Negative experience: Fake agency please request to you don't give money to this agency.. Very bad they are I have proof.. Email they sent to us

Thomas Glover Jewels Published on Google 6 years ago

Fantastic experience: Brilliant service, Emily has helped us on a couple of trips with great advice, suggestions and fantastic levels of service. It’s so good to have this level of personal contact at the same price you pay for an impersonal service via the internet. We thoroughly recommend Peakes Travel and wouldn’t hesitate to use them again

deborah Jones Published on Google 6 years ago

Fantastic experience: Always have great service and they always find us great places listening to what we want.

Julie Lewis Published on Google 6 years ago

Fantastic experience: We were very impressed with the service from peakes Travel. We initially dealt with Emily,who couldn’t have been more helpful & informative. Others were equally as helpful if Emily was busy. We had a great break in New York. A big thank you to all the staff, I would certainly highly recommend your firm. Many thanks Julie & Doug Lewis

Gail Fisk Published on Google 6 years ago

Fantastic experience: Best travel agent I have ever used . Great service and lovely staff XX

Claire Williams Published on Google 6 years ago

Fantastic experience: Lovely travel agents with great customer service and Sarah was very helpful getting us the perfect holiday.

Suzanne Heavens Published on Google 6 years ago

Fantastic experience: Booked our cruise with Sarah very friendly and efficient thankyou :)

Michael Soanes Published on Google 6 years ago

Positive experience: Good local family run travel agent in the centre of Shrewsbury which gives excellent service. Wherever you want to travel doesn't matter how remote they will be able to help. They put together some great trips, a lot advertised in the shop window. They are experts at travel and have won many awards.

Teresa Carey Published on Google 6 years ago

Fantastic experience: We approached Peakes to sort out a family holiday in Kenya to include a safari break and a coastal break. They did not disappoint. I usually arrange all our holidays on the internet but I know no matter how manner days/weeks I'd spent online I would not have achieved the same level of 5 star service we received on our trip. There was somebody to meet us at every step whether it be at the several dirt air strips we went to or a 5 star hotel. We did not have to query anything. I would not hesitate in recommending their services to friends and family.

vikas kathait Published on Google 6 years ago

Negative experience: Doing fake with the customers

Maxine T Published on Google 7 years ago

Fantastic experience: This travel agents is fabulous. Great service and knowledgeable staff. It was recommended to us and we will definitely return. Sally and Claire were both lovely.

Andreea Lancrajan Published on Google 7 years ago

Fantastic experience: I'll be travelling second time with this agency in autum. Great staff,always helpfull and nice.

Jane Hewitt Published on Google 7 years ago

Fantastic experience: Just went to make an enquiry. Staff amazing especially Sally. I'd recommend them as she gave good advice and was in no way pushy

RS DHANOA Published on Google 7 years ago

Fantastic experience: Nice

uStock Published on Google 8 years ago

Fantastic experience: Just booked a break with Peake's travel, easy and straightforward.

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