Border Travel Services Ltd

Fantastic experience: Just as cheap if not cheaper than booking online and so much easier if there's any issues

Fantastic experience: Best travel agent in Dumfries great and knowledgeable advisors

Fantastic experience: Very very helpful and knowledgeable

Fantastic experience: First class service professional, knowledgeable agents.

Fantastic experience: Fantastic staff. Do everything to make sure you book a great holiday

Fantastic experience: Wonderful service went in for some advice came out after booking a cruise.

Fantastic experience: Very helpfull, with finding what I was looking for. Far easier than going online trying to find a holiday.

Positive experience: Very helpful staff!

Fantastic experience: Nice friendly staff happy to help.

Fantastic experience: Booked our holiday no problem very helpful

Fantastic experience: Always welcome. Most staff know us well and work efficiently to organise the holidays we want. They are knowledgeable and will pass snippets of relevant information onto us. We came out all organised once again.

Fantastic experience: Fantastic travel agents. Wouldn't go anywhere else.

Fantastic experience: Couldn't have been more helpful and also found some more holidays and emailed them on to me as well.

Positive experience: Nowadays a lot of us book holidays through the net, but we decided to use our local holiday booking service ( Border travel) and we weren't disappointed. There was a warm welcome and a person (Lady) who was our booking agent. She was very professional and guided us through the package we wanted. We were there about 30 mins and booked our holiday. We will be back.

Fantastic experience: Used Border Travel many times and compared to other agents I would rate them outstanding. Friendly, professional service, gives me complete confidence.

Positive experience: I haven't used yet . Always see a good deal or 2.

Fantastic experience: Brilliant local firm who I always trust to arrange a lovely holiday. Would recommend.

Fantastic experience: Excellent service from Border Travel and in particular Romana who has dealt with our booking.

Positive experience: Very helpful and efficient

Fantastic experience: Always good service from Amanda looking forward to our hols

Fantastic experience: Always very helpful and good deals

Fantastic experience: We popped into the travel shop today to speak to someone about flights to Istanbul in Turkey. They were very busy, but we spoke to a very nice lady, who was so helpful in looking up flights, baggage weights that are allowed, the prices & availability. We were told that we can fly from Edinburgh straight to Istanbul, rather than change planes, which was a great relief. Very helpful staff, a lovely clean office, with lots of lovely holiday magazines to chose a holiday from.

Positive experience: If I was comparing this to Hays Travel I would say its 5 stars as Hays was so so poor. Lacked so much knowledge in comparison to Borders. The women we dealt with knew her stuff at Border travel and was quite efficient at finding examples and we went in with a very vague kind of idea for what we wanted. In 40 mins we came out with a lot more knowledge, 5 different quotes and felt we'd spent the time well. The only thing I would say is that when you go to travel agents, you want a bit more of an experience, you want them to give you inspiration, you want them to really feel like they care to find you the best possible experience. I wouldn't say I felt that level of service but overall, I can't complain too much. 4 stars is about right.

Fantastic experience: Fantastic travel agent. First class service always.

Fantastic experience: Excellent service and staff extremely helpful, all the time . Truly personal service with care and consideration given well worth a visit.

Fantastic experience: Truly wonderful the staff where very reassuring and helpful

Fantastic experience: Just the best travel agent in Dumfries.

Fantastic experience: Always excellent service

Fantastic experience: Been on holiday 2 years ago myself and great price they got for me

Fantastic experience: Great service

Fantastic experience: Excellent service Try very hard to give best deal possible.

Fantastic experience: Excellent service highly efficient and reliable and always use them

Positive experience: The staff are friendly and helpful but often overburdened with too many people waiting

Fantastic experience: Thanks very much to Philippa of Border Travel for her excellent customer service and advice today. Much appreciated.

Fantastic experience: Fantastic service