TUI Holiday Store

The Moor 51, S1 4PF, Sheffield
The Moor 51
S1 4PF, Sheffield
0114 275 5052

Opening hours

  • Monday: 9:30 AM – 6:00 PM
  • Tuesday: 9:30 AM – 6:00 PM
  • Wednesday: 9:30 AM – 6:00 PM
  • Thursday: 9:30 AM – 6:00 PM
  • Friday: 9:30 AM – 6:00 PM
  • Saturday: 9:00 AM – 6:00 PM
  • Sunday: 10:30 AM – 4:30 PM

We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Live Happy.

Our comment from TraTraTravel UK about TUI Holiday Store:

TUI Holiday Store offers an exceptional service with a dedicated team known for their friendliness, professionalism, and efficiency. Customers have praised staff members like Sarah, Alicia, Cathy, and Luke for going above and beyond to ensure a smooth booking experience, often highlighting the relaxed environment and their attention to detail.

Some of the outstanding qualities mentioned include:

  • Outstanding customer service: Multiple reviews emphasize the helpful nature of the staff, who are willing to assist with all inquiries.
  • Personalized attention: Staff members take the time to understand customer needs, helping them find the best deals and suitable holiday options.
  • Efficiency: Many customers noted that their bookings were handled quickly and accurately, enhancing their overall experience.
  • Knowledgeable team: Customers have expressed their confidence in the staff's ability to answer questions and provide valuable insights into holiday destinations.

While most feedback is overwhelmingly positive, there have been suggestions regarding more visible signage for the store. Nonetheless, the numerous positive experiences have made customers eager to return and recommend TUI Holiday Store to friends and family for any future holiday plans.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

TUI Holiday Store: Reviews

5/5 (126 Reviews)
Anna Burgoin 1 month ago

Fantastic experience: Alicia was fabulous. Very friendly and helpful

TUI Holiday Store

Hi Anna Thank you for leaving such a great review, we really value google from our customer and i will make sure Alicia see this

Nancy Ncuti 1 month ago

Fantastic experience: Went into store today and came across a lovely lady called Cathy who helped with booking my holiday. Great professionalism, customer service & experience! Be sure to go in and book with her! So easy going and very knowledgeable

TUI Holiday Store

Hi Nancy Thank you for leaving such a great review, we really value google from our customer and i will make sure Cathy see this

Daniel Williams-Hashemi (DanimaL) 2 months ago

Fantastic experience: Alicia was great in helping us book our family holiday to Egypt :)

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TUI Holiday Store

Hi Daniel Thank you for leaving such a great review, we really value google from our customer and i will make sure Alicia see this

Pauline rowland 2 months ago

Fantastic experience: Tui the moor Sheffield exceptional staff. They all cannot do enough to help you. Over and beyond. I will never book with any other store. Luke has become more of a friend to me than just a tui shop. Sarah, Rachel, Nicole and co, so lucky to have dealt with these people. I would thoroughly recommend this store to my friends which I have done and they too have been more than happy. Keep up the good work tui should be very proud of you all.

TUI Holiday Store

Hi Pauline Thank you for leaving such a great review, we really value google from our customer and i will make sure Everyone see this

Leah Gerrietty 2 months ago

Fantastic experience: I can’t recommend booking with Elycia enough! From start to finish she made planning my trip to krakow smooth and stress free. She listened to what sights i wanted to see and where i wanted to go and helped me come up with an itinerary. All details were checked through such as flights and accommodation. Elycia was always quick when responding to my questions and was genuinely lovely. Will definitely be booking with her again

TUI Holiday Store

Hi Leah Thank you for leaving such a great review, we really value google from our customer and i will make sure Elycia see this

Alison Ansbro 3 months ago

Fantastic experience: 5 star service. Sarah was so friendly, professional and efficient. And made me the best cup of tea i'v ever had. A relaxed environment. Luke was helpful and attentive also. Nothing was to much trouble for them. One suggestion I think you need a more prominent sign. I couldn't find the Tui store walked right past.

TUI Holiday Store

Hi Alison Thank you for leaving such a great review, we really value feedback from our customer and i will make sure Sarah see this

Holly N 4 months ago

Fantastic experience: This was our first time going in store to book, normally we'd do it online but after our experience we'll definitely be going in again. Cathy was very helpful and knowledgable and managed to get us a great deal

TUI Holiday Store

Hi Holly Thank you for leaving such a greet review, we really value feedback from our customer and i will make sure Cathy see this

Andy Monks 4 months ago

Fantastic experience: Spoke to Alicia regarding some universal Orlando tickets. She got us a great deal, and the email confirmation came within minutes of paying. Alicia was very friendly and polite and couldn’t do enough for us. Highly recommend using this store.

TUI Holiday Store

Hi Hannah, Thank you for leaving such a great review. We really value feedback from our customers and I will make sure that Alicia see's this :)

emma / 5 months ago

Fantastic experience: Super helpful Cathy sorted out holiday out for us last week. Can’t recommend enough!

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TUI Holiday Store

Hi Emma, Thank you for leaving such a great review. We really value feedback from our customers and I will make sure that Cathy see's this :)

Roy Hancock 5 months ago

Fantastic experience: Got a great deal with Sarah at the tui store on the moor, Sheffield, really helpful and patient, searching for the right hotel, and finding the right deal, all bases covered, really happy, thanks again Sarah, we’ll be back,

TUI Holiday Store

Hi Roy , Thank you for leaving such a great review. I really value feedback from our customers and I will make sure that Sarah see this

Angela Stanton 5 months ago

Fantastic experience: I have just booked a holiday to jamaica multi destination and premier flight over the phone with Alicia the moor Sheffield she went above and beyond, I have been looking forward to booking for 12 monts plus for mine and Mark 60th and Alicia was so professional helpfull friendly just so lovely that she has made my booking experience amazing, I cannot thank you enough for the very kind thought and how excited we are for our upcoming holiday, thank you so so much for booking our dream holiday .

TUI Holiday Store

Hi Angela, Thank you for leaving such a great review. We really value feedback from our customers and I will make sure that Alicia see's this :)

Chantel Miller 5 months ago

Fantastic experience: Enquired about trips for Dominican Republic. Sarah was a very helpful advisor. She went above and beyond to ensure we had all the information available to make the most of our holiday and helped us to recoup the cash value of a voucher. Excellent customer service.

TUI Holiday Store

Hi Chantel , Thank you for leaving such a great review. We really value feedback from our customers and I will make sure that Sarah see's this :)

catherine tu 6 months ago

Fantastic experience: Booked our holiday served by Cathy. Excellent service.

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TUI Holiday Store

Hi Catherine, thank you for taking the time to leave such a great review. I'll make sure that Cathy see this

bhavani ravinuthala 6 months ago

Fantastic experience: Cathy have been very patient and assisted us very well through out our trip booking. She’s a star

TUI Holiday Store

Hi bhavani , thank you for leaving such a great review. I really value feedback from our customers and I will make sure that Cathy see this

Courtney Elizabeth 6 months ago

Fantastic experience: Amazing today with Sarah! She was amazing and informative! Tenerife here I come xx

TUI Holiday Store

Hi Courtney , thank you for leaving such a great review. I really value feedback from our customers and I will make sure that Sarah see this

Chelsea Oxley 6 months ago

Fantastic experience: A big thank-you to Sarah at the Tui shop in Sheffield city centre for her time and patience whilst booking us a holiday for 9 people. She couldn’t be more helpful. Great service, deffo recommend.

TUI Holiday Store

Hi Chelsea , thank you for leaving such a great review. I really value feedback from our customers and I will make sure that Sarah see this

Leanne Sofocleous 6 months ago

Fantastic experience: Cameron was delightfully helpful today when I needed to book a flight that I was unable to complete online. He was very clear in the information he gave and ensured that it matched the price I found online.

TUI Holiday Store

Hi Leanne, thank you for leaving such a great review. I really value feedback from our customers and I will make sure that Cam see this

Paul Pigott 6 months ago

Fantastic experience: We went in tui the moor sheffield on 22nd June, to book a holiday to lanzarote for March 2025. Rachel booked our holiday, always very nice to see her and have a chat. She knows all information needed and always smiley. Also chatted to Luke as well, he is a lovely man. And also knows about everything too, also always smiley. We look forward to seeing you both soon. Always a pleasure. Sara & Paul

TUI Holiday Store

Hi Paul, thank you for leaving such a great review. I really value feedback from our customers and I will make sure that Rachel see this

Isabelle B 6 months ago

Fantastic experience: Booked my first holiday ever with Sarah today! Brilliant service and made sure I was informed thoroughly throughout. Would recommend any day of the week! Thanks again

TUI Holiday Store

Thank you so much for your lovely review, I will feed this back to Sarah :) x

Julie 7 months ago

Fantastic experience: Great service and staff at TUI. I wouldn’t book anywhere else! Very welcoming & knowledgable team x

TUI Holiday Store

Hey Julie , thank you for taking the time to leave us a great review.. always happy to help

Issam Gasmi 7 months ago

Fantastic experience: Alicia - been so helpful and lovely she find me cheap flights for my family and very helpful respectful I recommend her and the Tui to everyone cause the best prices and customer service thank u Alicia and Tui

TUI Holiday Store

Thanks for taking the time to leave Alicia such a great review

Christine Redfern 7 months ago

Fantastic experience: Fabulous service from Sarah holiday booked easily. Also euros a good rate. Always book in store all staff are amazing.

TUI Holiday Store

Hi Christine, hank you for taking the time to leave such a great review. I really value your feed back and I will be sure Sarah get to see this and the rest of the team

Howard Turpin 7 months ago

Fantastic experience: Great service from Cathy who helped us book a short notice getaway to Turkey yesterday. Can't wait.

TUI Holiday Store

Hi Howard, thank you for leaving Cathy such a great review, we really value our customers feedback

Janet Hughes 7 months ago

Fantastic experience: A friendly and professional service, our holiday was booked in no time, thanks Alicia for your help and efficiency.

TUI Holiday Store

Thanks for taking the time to leave Alicia such a great review

Serena Kenney 7 months ago

Fantastic experience: Booked with Alicia and she was so helpful in finding us the perfect holiday and with lots of places to go and things to do - she was very thorough and showed us a few options - will definitely book with her again!

TUI Holiday Store

Thanks for taking the time to leave Alicia such a great review

Christine Ludlam 7 months ago

Fantastic experience: I rang the tui store and a lovely woman answered the phone. The lady who helped me (Cathy) was really helpful and went above and beyond for us. She found us a perfect hotel for an affordable price in a prime location near shops and bars. I will definitely come back again to book as I had a really friendly experience and Cathy was more than helpful!

TUI Holiday Store

Hi Christine, thank you for leaving such a great review. I really value feedback from our customers and I will make sure that Cathy see this

Sam Pryor 7 months ago

Fantastic experience: Went into the Tui store on the 17/5/24. The young girl that served me was lovely, friendly and nothing was too much trouble for her. Definitely go to book there again.

TUI Holiday Store

Hi Sam, Thanks for taking the time to leave Nic such a great review

Joan Mangle 8 months ago

Fantastic experience: Staff are so helpful and very friendly.

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TUI Holiday Store

Hey Joan, thank you for taking the time to leave us a great review.. always happy to help

Cori Hanson 8 months ago

Fantastic experience: Nicole who works at TUI Sheffield town centre was brilliant, she met all our holiday needs…thanks for your help

TUI Holiday Store

Thank you for the lovely review, I'll make sure Nicole see this

David Lockwood 8 months ago

Fantastic experience: Booked holiday with Sarah. Brilliant, very professional as usual. Will be back for next holiday. Thank you, David & Elaine Lockwood.

TUI Holiday Store

Hey David, thank you for giving us such a great review

Linda Hutchinson 8 months ago

Fantastic experience: Dealt with Alicia on booking our first Marella cruise, no waiting on the telephone great to get straight through to our consultant, Alicia was very helpful and gave us a great price.

TUI Holiday Store

Thank you for the lovely review, I'll make sure Alicia see this

Olivia Worrall 8 months ago

Fantastic experience: Rachel was so helpful when booking my holiday and my the process really easy. Will definitely be booking in store again :)

TUI Holiday Store

Hi Olivia, thank you for taking the time to leave such a great review.

Sahara 8 months ago

Fantastic experience: Cameron at the Moor store in Sheffield was absolutely amazing. He was able to solve my query very promptly. He was highly professional & made me feel at ease after days of trying to solve my issue on my own.

TUI Holiday Store

Hi Sahara, thank you for leaving such amazing feedback. We really do appreciate it

tyler dickinson 8 months ago

Fantastic experience: I went in to see if i could find any holidays last minute and was greeted by a smile from Cathy, who helped me look through many different holidays to find one that had everything that I wanted. She was very patient with me and polite. I would 100% recommend booking a holiday at this store especially if Cathy is the one helping you, she is a great assets to the company.

TUI Holiday Store

Hi Tyler, thank you for the lovely message, i will ensure Cathy sees this

Jane Royston 8 months ago

Fantastic experience: Went on Sunday to book a holiday was served by Cathy who was very helpful. She went through all the holidays I wanted to lol at and booked us the one I had originally chosen. It was price matched plus a bit more with the App. Thanks Cathy am really looking forward to our holiday. Will definitely use this store again

TUI Holiday Store

Hi Jane, thank you for leaving us such a great review

BAILEY GILLMORE 8 months ago

Fantastic experience: I had the pleasure of meeting Nichole in person when I visited her agency to book a holiday to the Dominican Republic for my girlfriend and me, and I couldn't have been more impressed with her exceptional service. From the moment I stepped into the office, Nichole greeted us with a warm and welcoming smile, instantly putting us at ease. She took the time to sit down with us and listen attentively to our preferences, ensuring that she understood exactly what we were looking for in our vacation.

TUI Holiday Store

Hi Bailey, thank you for taking the time to leave such a great review. I really value your feed back and I will be sure Nicole get to see this. Luke

Lauren Ryan 8 months ago

Fantastic experience: I was looking for a holiday that was suitable for a family of 3 with lots to do for children and close to a beach, Sarah from the moor was very helpful and explained everything about the holiday I was booking and found out all the information I needed. The manager luke was also really nice and helpful and came over to say hello and sent me a map of the resort and explained where everything was. Would definitely recommend booking here.

TUI Holiday Store

Thank you for the lovely review, I'll make sure Sarah & Luke see this

Madison Cameron 9 months ago

Fantastic experience: Cameron you are a start !! So so polite very funny could have asked for anyone else’s help you was so helpful. Much appreciated for your help. Happy good Friday.

TUI Holiday Store

Thank you for the great review, I'll make sure Cam see this

Julie Gallagher 9 months ago

Fantastic experience: Fantastic service from Luke Answered all my stupid questions very professionally So nice to talk too Cruise all sorted no problems Thankyou Luke will definitely see you again xx

TUI Holiday Store

Thank you for the great review, I'll make sure Luke see this

Lisa Gould 9 months ago

Fantastic experience: Excellent service, very friendly, knowledgeable and helpful. I had found a holiday online and was unable to put code in for NHS discount, they did this for me and helped me get the holiday I wanted and cheaper! Nothing was too much trouble especially as I had many questions.

TUI Holiday Store

Thanks so much for the great review

Zore Menat 9 months ago

Fantastic experience: Just booked a holiday with the help of Cathy She was extremely helpful and patient with us as we were very picky she made sure we got all we asked for and immediately knew what we were looking for. Thank you for finding the perfect holiday for us!

TUI Holiday Store

Thank you for the lovely review, I'll make sure Cathy see this

Beth Baum 9 months ago

Fantastic experience: Nicole at TUI on The Moor, Sheffield was really helpful and super friendly! We were struggling to decide on whether to go to Greece or Dominican Republic so she gave us a few options for each and helped us make a decision on the Dominican and also helped us booked a couple of excursions to do whilst we are there. Both Cathy and Nicole can’t do enough for their customers, thank you very much ☺️

TUI Holiday Store

Thank you for the great review, I'll make sure Nicole and Cathy see this

Amy Reid 9 months ago

Fantastic experience: I went into the TUI store to look at pricing up a holiday as I am getting married in Cyprus, Alicia was really helpful and sorted it all out for me and my family. A few months later my flights were changed which wouldn’t work for us and I spoke to Alicia to see what we could do. She gave me all other alternative flights around the same time and took everyone’s reference number and changed everyone’s for me without any hassle.. I can’t thank Alicia enough for the help and support. She’s saved me so much time as otherwise i would have been ringing up the contact centre and being on hold to maybe not get it sorted. Thank you so much Alicia x

TUI Holiday Store

Thank you for the amazing review, I'll make sure Alicia see this

Paula White 10 months ago

Fantastic experience: Thanks to Luke for his help in finding me a holiday, he's been so patient and really understood my needs! Great personalised professional service, thank you.

TUI Holiday Store

Thank you for you awesome feedback, I will make sure Luke see this

Shaun Wright (EKCOE) 10 months ago

Fantastic experience: Booked 7 nights all inclusive to Ibiza with Jen, she did an absolutely sterling job arranging this for me. Very polite and professional, will definitely be booking with TUI and Jen again. Thank you so much.

TUI Holiday Store

Thanks for the great review . We really appreciate the feedback

Stacey White 11 months ago

Fantastic experience: Had the pleasure of Alicia booking a holiday for my daughter she was extremely helpful and explained everything we needed to know

TUI Holiday Store

That's amazing feedback thanks you for taking the time out to leave such lovely comments. I will make sure Alicia see this

Christine Daley 11 months ago

Fantastic experience: Had a great experience at Tui Sheffield. Cameron took care of us and helped us every step of the way book our holiday.

TUI Holiday Store

Hey Christine, thank you so much for this great review. We really appreciate your feedback and I'll be sure to pass these comments on to Cam.

cody harrison 11 months ago

Fantastic experience: I called tui to book a holiday to the Dominican Republic. A polite and well knowledgeable member of staff called Nicole dealt with me. I was very please as she got me a holiday cheaper than I had seen else where and she sorted this very quickly for me.

TUI Holiday Store

Many thanks for your lovely comments, we really appreciate our customers feedback. I make sure Nicole see's this!

samantha ledger 11 months ago

Fantastic experience: Booked our holiday with Alicia, who made it very easy as it’s our first time flying with tui, excellent service from her, very friendly.. would definitely recommend to friends. She couldnt do enough for us.

TUI Holiday Store

That's amazing feedback thanks you for taking the time out to leave such lovely comments. I will make sure Alicia see this

Vicky Bagnall 11 months ago

Fantastic experience: I attended TUI the Moor today to book my first family holiday with my children. I were served by Nicole, she was an absolute star. She did a brilliant job on helping me. Would definitely recommend TUI the moor store for friendly & helpful staff!

TUI Holiday Store

That's amazing feedback thanks you for taking the time out to leave such lovely comments. I will make sure Nicole see this

Tracy 11 months ago

Fantastic experience: Booked our holiday with Alicia today. Was extremely helpful and looked at different options for us. The help was carried on through when I found it difficult to get my seats booked. Again Alicia didn't hesitate to help and ring up for me and sorted the situation. Thank you for your help and without a doubt recommend Alicia and your store .

TUI Holiday Store

Hey Tracy, thank you so much for taking the time leave this great feedback. I really do appreciate your feedback and I will make sure I pass your comments onto Alicia, many thanks Luke .

SAF 11 months ago

Fantastic experience: Cathy at The Moor in Sheffield is absolutely wonderful. Not only is she knowledgeable, she is incredibly helpful, patient, friendly and thorough. I always feel as though my bookings are in great hands with her and leave feeling confident and excited about the holiday ahead. She is great both on the phone and in person. As well as understanding people’s needs and requirements, she remembers you and that personal touch is just wonderful. All the staff there are terrific, but Cathy in particular is the best travel agent I have experienced to date. Keep up the amazing work and see you for our next booking!

TUI Holiday Store

Many thanks for your lovely comments, we really appreciate our customers feedback. I make sure Cathy see's this!

Rock Girl 1 year ago

Fantastic experience: Great service from Luke!

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TUI Holiday Store

Thank you for taking the time to share your feedback. We value all customer feedback and we look forward to seeing you again soon! .

Michael Smith 1 year ago

Fantastic experience: Come in today to book an holiday Alex was really pleasant & very helpful

TUI Holiday Store

Many thanks for your lovely comments,and well really appreciate it We'll make sure Alex see's this!

Janice Oneil 1 year ago

Fantastic experience: Booked our holiday with shannon yesterday all staff friiendly and helpful.Would recommend

TUI Holiday Store

Many thanks for taking the tome to leave your lovely comments, we really appreciate our customers feedback. I make sure Shannon see's this!

john morrison 1 year ago

Fantastic experience: Booked a holiday to day Nicole was fabulous found a great hotel at a great price many thanks J and A.

TUI Holiday Store

Many thanks for your nice comments,and well really appreciate it We'll make sure Nicole see's this!

Jane Anson 1 year ago

Fantastic experience: We were seen by Alicia, who took the time to look for a holiday to suit us. A very pleasant young lady, very polite. We will be seeing Alicia again for our next holiday in the new year.

TUI Holiday Store

Many thanks for taking the tome to leave your lovely comments, we really appreciate our customers feedback. I make sure Alicia see's this!

Segment Floyd 1 year ago

Fantastic experience: Had submitted a complaint due to oversight on hand luggage allowance & relatively new changes & charges by some budget airlines..Ryan called me today and resolved my issues with courtesy and professionalism.. fully restored my faith with TUI.. well done Ryan 10 out of 10..

TUI Holiday Store

Hi Segment, thank you for taking the time to share your feedback. We value all customer feedback. I am sorry to hear what happened with your complaint but glad one of our colleagues helped you. I will feedback to Ryan what you have said about him. We look forward to seeing you again soon! .

Stephen Greasby 1 year ago

Fantastic experience: Had amazing service from Alicia & Luke. We needed help with our flights and travel docs. I highly recommend TUI on The Moor Sheffield

TUI Holiday Store

Many thanks for your lovely comments,we'll make sure Alicia see's this!

Nicki Booker 1 year ago

Fantastic experience: Very friendly, knowledgable staff. Particularly Alicia. Very helpful with my query. Will be using alicia again for future purchases.

TUI Holiday Store

Many thanks for your nice comments,we will make sure Alicia see's this!

ellie twigg 1 year ago

Fantastic experience: Served by Nicole, excellent customer service. Helped navigate us through our holiday package and had some useful suggestions. Highly recommend I will definitely be returning to book holidays in the future.

TUI Holiday Store

Many thanks for your lovely comments,we'll make sure Nicole see's this!

Jordan Carter 1 year ago

Fantastic experience: Fantastic service from Ryan. Extremely knowledgeable and really looked after us! Fantastic!!

TUI Holiday Store

Many thanks for your lovely comments,we'll make sure Ryan see's this!

Sarah Hale 1 year ago

Fantastic experience: Nicole was very helpful with our recent booking - many thanks!

TUI Holiday Store

Many thanks for your lovely comments, we will pass it on to Nicole!

Paula Walker 1 year ago

Fantastic experience: Very impressed and happy with they service definitely been use ing TUI again

TUI Holiday Store

Many thanks for your lovely comments,we will pass it on to the staff member!

Philip Walker 1 year ago

Fantastic experience: BEEN INTO TUI SHEFFIELD WONDERFUL SERVICE BY THE LADY WHO DEALT WITH US (FANTASTIC)DEFINITELY RECOMMEND TUI

TUI Holiday Store

Thank you for taking the time to provide us with this feedback. I will be sure to pass this onto the relevant colleague!.

Claudette Saynor 1 year ago

Fantastic experience: I have just booked my holiday with Sarah she gave us loads of information and she was brilliant

TUI Holiday Store

THANKS FOR TAKING THE TIME TO WRITE SUCH A LOVELY REVIEW

Kaytie Davies 1 year ago

Fantastic experience: Many thanks to Eve! I came into store the other day to sort out my extras for my holiday. She helped me book the right parking for me at the airport and made sure I had everything I need such as travel insurance. She made the process much easier and much less stressful. 10/10

TUI Holiday Store

Thank you for taking the time to provide us with this feedback, I will ensure this is passed on to the relevant colleague :)

Nicola Curwen 1 year ago

Fantastic experience: Fantastic service by Sian. Nothing was to much trouble. Looking forward to the wine tour and tasting excursion. Thank you Sian

TUI Holiday Store

Thank you for taking the time to provide such kind feedback, I will pass this on to Sian

Vikki Walker 1 year ago

Fantastic experience: Just come back from our holiday to Cape Verde and we had an amazing time thanks to Eve. Made the booking process super easy which made us feel really relaxed right from booking y to coming back home as we hadn’t been since before COVID. Beautiful hotel so thanks to team TUI

TUI Holiday Store

Thank you for taking to time to provide this amazing feedback, I will be sure to pass this on to Eve!

Euan Hamilton 1 year ago

Fantastic experience: Thanks to Luke and the team for sorting out travel money for us. It was a great rate for Euros and better than I was able to get transfering money online. 100% recommend.

TUI Holiday Store

Thank you for taking the time to send us such a lovely review, I will pass this on to the team :-)

Alexander Earl 1 year ago

Fantastic experience: We always have great service with Rachael. She always manages to give us the best rate for our travel money

TUI Holiday Store

Hey there, thank you for providing this lovely feedback. I will ensure Rachel see's your lovely comments

Carol Hood 1 year ago

Fantastic experience: Thank you Sian for sorting our holiday you were very efficient, so looking forward to our wine excursion.

TUI Holiday Store

Thank you for taking the time to provide this feedback. I will pass this on to Sian.

Terry Dickinson 1 year ago

Fantastic experience: Excellent service from Sarah. Very friendly and has been so helpful to us for all the holidays we have booked with Tui over the years. Highly recommended..

TUI Holiday Store

Many thanks for your lovely comments,we will pass them on to Sarah.

Janet Flint 1 year ago

Fantastic experience: Just booked 2 holidays with Sarah today first class service attended to all our needs excellent lovely friendly staff we will be back x

TUI Holiday Store

Many thanks for your lovely comments,we will pass them on to Sarah

Chanel Green 1 year ago

Fantastic experience: Served by Alicia today was lovely and very professional. Made us feel comfortable from start to finish.

TUI Holiday Store

Many thanks for your lovely comments,we will pass them on to Alicia

Patrick Loukes 1 year ago

Fantastic experience: Always so very helpful at this branch ,thank you tui staff,xx

TUI Holiday Store

Many thanks for your lovely comments,it truly makes the staff happy to know they are putting our customers first.

Chloe Yeardley 1 year ago

Fantastic experience: Helped us lots and lovely staff! Thank you

TUI Holiday Store

Thankyou Chloe for taking the time to comment our our service.

Ella Farrell 1 year ago

Fantastic experience: Very helpful and nice thank you :)

TUI Holiday Store

Many thanks for your lovely comments.

Alex 1 1 year ago

Fantastic experience: All the staff were amazing

TUI Holiday Store

Thankyou so much for you comments and for supporting us by booking in store.

Adam Browne 1 year ago

Fantastic experience: Siân was very knowledgeable and helpful when booking my excursion. Would recommend.

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TUI Holiday Store

Good Morning Adam, Thank You so much for your kind words. I shall pass on your feedback.

Brenda Loukes 1 year ago

Fantastic experience: Just a booked cruise with Alex he gave me loads of information and was really helpful

TUI Holiday Store

Thank you for taking the time to provide this feedback, I will be sure to pass this onto Alex

Brenda Davies 1 year ago

Fantastic experience: Thanks to Sian for her wonderful customer service and for recommending the excursions

TUI Holiday Store

Thank you so much for such a lovely review, I will ensure this feedback is passed on to Sian.

Debbie Horne 1 year ago

Fantastic experience: Holiday booked with Sian great service super efficient and hassle free. Cheers Sian

TUI Holiday Store

Thanks for your lovely comments regarding Sian

Ethan Taylor 1 year ago

Fantastic experience: Spoke to Sarah was very helpful helped us find things we other would have not great experience

TUI Holiday Store

Thank you for taking the time to provide this lovely feedback! I will be sure to pass this onto Sarah

Rebecca Rutherford 1 year ago

Fantastic experience: Brilliant service from Alex, we got a great exchange rate

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TUI Holiday Store

Thanks for taking the time to comment on Alex

Sophie Pitts 1 year ago

Fantastic experience: Fantastic customer service from cameron at the moor Sheffield branch.

TUI Holiday Store

Thank you for taking the time to leave such a fantastic review. We will make sure Cam sees this.

Lindsey Naylor 1 year ago

Fantastic experience: Great service. Special thanks to Luke who gave brilliant recommendations and made the whole process smooth and easy

TUI Holiday Store

Hello, Thank you for providing this lovely feedback. I will ensure it is passed onto the relevant colleague.

Ella Rose 1 year ago

Fantastic experience: Bought Euros for my holiday was served by Alicia, service is great! Wouldn't expect anything less from this store. Great staff and served with a lovely smile

Joanne winslow 1 year ago

Fantastic experience: Wow! Amazing service & knowledge from Luke in store who was super friendly, had a great experience at TUI Sheffield The Moor. I booked a city break to Barcelona for my partners 30th birthday, thank you for your advice, help and outstanding service! Will certainly be booking again in store for our next holiday! Thanks again :)

TUI Holiday Store

Thank you for taking the time to leave this amazing feedback. I will be sure to pass this onto luke

Elaine Gorman 1 year ago

Fantastic experience: I have just booked with Sarah she was very helpful and booked our holiday with no problems. She always matches the Internet price.

TUI Holiday Store

Many thanks for your lovely comments,i will pass them on to Sarah.

Savannah Pyrah 1 year ago

Fantastic experience: I booked a holiday with Sarah, she was very friendly and helpful, she answered any questions I had and made me feel very confident booking my holiday. I usually book my holidays online but now I have booked in store I will continue to book my future holidays instore as the experience is far better. I hope to book with you again Sarah thank you for all of your help

TUI Holiday Store

Many thanks for your lovely comments

Jamie Spencer 1 year ago

Fantastic experience: Came into the Tui store to buy currency for our holiday, the staff are extremely helpful and went above and beyond to help. Was served by Alicia, she was very helpful and gave excellent advice. Will be back again to book our next holiday.

TUI Holiday Store

Thanks for this great feedback about Alicia

Rachael Garretty 1 year ago

Fantastic experience: Been into store on the Moor today to exchange some euros, Alicia & another member of staff were so helpful, couldn't do enough for you, happy friendly staff. Thank you!

TUI Holiday Store

Thanks for this great feedback about Alicia

nigel greenway 1 year ago

Fantastic experience: Went in to talk about a holiday was greated with a friendly smile and happy attitude, sat and went through everything even all the questions I had to which the answers were found Nicola whom dealt with me was very helpful very efficient and very friendly she really couldn't do enough for me ( even made me a coffee ) I would recommend this shop for the friendliness and can do attitude

TUI Holiday Store

Thankyou so much for the lovely comments about Nicole,we will pass them on.

Claire Webber 1 year ago

Fantastic experience: Our experience had been fantastic. We dealt with Katy Bush who not only listened to all our groups requests, she found us a fab holiday and took all the hassle away from searching deals online. A great experience from start to finish and I’d definitely recommend to anyone.

TUI Holiday Store

Thanks for taking the time to provide this feedback,I will be sure to pass this on to the team!

Keeley Walsh 1 year ago

Fantastic experience: Thankyou so much got an absolute bargain holiday in these times when everyone on a budget ...Cathy was great and met all our needs ...thanks again xx

TUI Holiday Store

Hi Keeley, thank you so much for you review I will make sure that Cathy see it, we hope you have a fab time on your holiday

Becky Edwards 1 year ago

Fantastic experience: Went to book a holiday at Tui , Alicia made every thing so much easier and was extremely helpful would recommend anyone wanting to book to go with Alicia :)

TUI Holiday Store

Thank you for taking the time to leave such a fantastic review.We will make sure Alicia sees this.

Frank McAuslin 1 year ago

Fantastic experience: Absolutely unbelievable customer service. Staff couldn't do enough for us. They explained everything to do with our trip clearly and went over every detail with us while answering any questions we had. Amazing service. Would definitely recommend to any holiday bookers. Speak to Sarah. She is a credit to tui!

TUI Holiday Store

Thank you for taking the time to provide this feedback. We will ensure it is passed on to the team.

Derrick Walford 1 year ago

Fantastic experience: Would just like to thank the staff here today luke,Sarah and the rest for the help sorting our holiday and money. Would highly recommend them here in Sheffield.❤️

TUI Holiday Store

Thank you for taking the time to provide this feedback.I will ensure this is passed onto Sarah

Luke Ody 1 year ago

Fantastic experience: Really great and insightful experience today to book our holiday to Turkey. Thanks to Cathy for all your help and knowledge!

TUI Holiday Store

Will pass your lovely feedback to Cathy.Thanks for taking the time to comment.

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