
Daleel Travel & Tours

Information about Daleel Travel & Tours
Opening hours
- Monday: 8:30 AM – 6:30 PM
- Tuesday: 8:30 AM – 6:30 PM
- Wednesday: 8:30 AM – 6:30 PM
- Thursday: 8:30 AM – 6:30 PM
- Friday: 8:30 AM – 6:30 PM
- Saturday: 8:30 AM – 6:30 PM
- Sunday: Closed
Who are we?
We are a truly independent travel agency, offering fantastic deals to holiday destinations all around the world. Our travel experience ensures we can give you first-hand knowledge and insights into wherever you want to go. We’re so confident you’ll be happy with us that we’ll get in touch when you get back to make sure it all went just how you wanted it to.We are completely independent – though we deal with big players as well as the small, niche operators to make sure you get the widest possible choice. As an independent travel company, we can ensure you always get the best deal. This means we are able to design your holiday, your way. In effect, we’re your one stop travel supermarket.
Our comment from TraTraTravel UK about Daleel Travel & Tours:
Daleel Travel & Tours is a highly regarded travel agency based in the United Kingdom, known for its exceptional customer service and competitive pricing. Clients frequently praise the agency for their:
- Reliable Service: Many users have reported that Daleel Travel provides consistent, outstanding service, with assistance available even outside regular office hours.
- Affordability: Customers appreciate that the prices for flights and travel packages are often lower than those found online.
- Helpful Staff: The team is recognized for being friendly, professional, and attentive, making clients feel valued and respected throughout their travel experience.
- Personalized Assistance: Clients have mentioned that the agency's staff go above and beyond by tailoring travel plans to meet individual needs and preferences.
- Excellent Communication: Many reviews highlight the prompt responses and helpfulness of the staff in addressing inquiries and concerns.
- Comprehensive Services: In addition to booking flights, Daleel Travel offers a range of services including visa assistance, hotel arrangements, and more.
While the majority of reviews are overwhelmingly positive, a few users have noted minor issues such as unexpected operational hours. However, the strong reputation and positive experiences overwhelmingly outweigh these concerns.
In summary, Daleel Travel & Tours is recommended for anyone seeking an affordable, efficient, and customer-focused travel experience. Their dedication to service excellence makes them a top choice in the travel agency sector.
Daleel Travel & Tours: Reviews
Fantastic experience: Daleel Travel & Tours is a good and very excellent agency from which I have booked many tickets in Hargeisa, Somalia. They are good at customer service and the work they do makes it easy for you and they explain things to you. They are raising awareness among people to book tickets. God is great. Mukhtar Hassan
Fantastic experience: Thanks for daleel travel for providing us a top services and excellent prices This is my second time I book my tickets Am so happy with the customer service Well recommend daleel travel
Fantastic experience: DALEEL travel agency provides very good service, I recommend them many times. They deserve to be supported. I have used Daleel travel more than twice to go to the USA and Ethiopia.
Fantastic experience: I thank the guide for their kind treatment and their concern for making your trip enjoyable. Honestly and without any flattery, I have dealt with them several times, and honestly, they have a high level of service and interaction. I wish you all the success and good luck, and God willing, always at the top. Thank you, guide.
Fantastic experience: Went to deliver a UPS parcel very helpful and helped me to get it sorted quickly will come here every time I need to deliver something! 10/10
Fantastic experience: Thank you to the Guide Office for the distinguished travel and tourism services it provides to its customers. Personally, in all my travels, I choose the guide because I feel confident in the quality services they offer. I wish success and prosperity to the Guide Company for travel and tourism and to those in charge of it.
Fantastic experience: Thanks for your service
Fantastic experience: Daleel Travel is cheaper than online I booked a family ticket to Egypt with Daleel Travel and it was cheaper then online. Also the customer service was excellent thank you very much for that services. I will book again in the future and I will recommend daleel Travel to anyone who wants a good service and cheap flights tickets
Fantastic experience: Thankyou gamal for the great service. Extremely helpful and made sure we get what we needed. Very professional and most importantly very cheap. Definitely using them going forward.
Fantastic experience: I booked my tickets to Africa as now they doing me a visa . Good prices Thank you for your excellent services I will highly recommend Daleel Travel
Fantastic experience: A very distinguished agency with services that are more than wonderful such as flight tickets, hotels, and shipping services - thank you for providing these services - and for your assistance to us.
Fantastic experience: The Al-Daleel Travel and Tourism Office is one of the best tourist offices in Britain in every respect. Reasonable prices, guaranteed bookings, and their treatment of customers is excellent.
Fantastic experience: The guide provided excellent services. We thank them for this service and wish them success.
Fantastic experience: Great customer service !!!!!
Fantastic experience: Fantastic
Fantastic experience: Good service and kind staff they do great job
Fantastic experience: Great services and very helpful I recommend them to anyone who wants to travel abroad.
Fantastic experience: very knowledgeable and has taken care of each and every request in had promptly and efficiently. thanks
Fantastic experience: What a fantastic agency Top customer service _ very competitive price; booked my ticket to Africa , am very happy with price
Fantastic experience: The customer service I experienced was exceptional. The gentleman could not have been more helpful. Highly recommended.
Fantastic experience: Very helpful in terms of budgets and finding dates. Very friendly service and received lots of support in finding reasonable prices too!
Fantastic experience: Very good friendly service and always there when you need them even if you are abroad. Wish them all the best.
Fantastic experience: Best travel agent booked my tickets in no time no problems at airport. Great customer service definitely will recommend to anyone .... They look after you and get you the best prices.
Fantastic experience: Excellent service . Been twice . Ticket same day . Very friendly and I will recommend them to anyone. And I had a great holiday.
Fantastic experience: i booked my ticket to Asmra with a good price. i will come again. High Recomanded This agency. also they do DHL services and hotel booking the customer service is so great ..
Fantastic experience: Very happy with services I received from Daleel Travel - cheap flights - they done me visa to Uganda- high recommend this travel agents
Fantastic experience: This is my secound time to book my holidays to Turkey. Good prices top services. I will definitely recommened this agent.
Fantastic experience: I have used Daleel Travel for the last 9 years and always received an outstanding service and a special thank you to Gamal.
Fantastic experience: This shop has a variety of uses other than being a travel agency, it has in store printers to use and ups drop off points. Other then that they are very polite and helpful when it comes to looking for holidays which truly makes the customer feel welcomed and comfortable. Would definitely recommend this shop for all your holidays
Thank you for your kindly words
Fantastic experience: What a great place this is! I been in here today to get a plane ticket for a 3rd world country, that is very difficult to obtain elsewhere. The travel advisor gave me a variety of options and prices and some outstanding travel tips, compared other providers that were charging double the price. In 20 minutes, everything was completed. That is what I call good service. Thank you :-)
Fantastic experience: We booked our tickets through Jamal today. He was so helpful and patient and dealt with our questions kindly and professionally. This is our third year purchasing tickets from Daleel Travel. Would definitely recommend and use again
Fantastic experience: Best experience I had with the travel agent first time it I tried them I had best customer service follow up with phone calls email with tickets and hotel since them I use them every year any where, any holiday I will always go through DALEEL 10/10.
Fantastic experience: Very nice place very respectful
Fantastic experience: Straight forward person and cheap tickets best person to go to for a flight. ✈️
Fantastic experience: Very friendly best costumer service I will definitely go there again. Best offers
Fantastic experience: Great service. Really helped me with an issue I had today. Thank you.
Fantastic experience: Very kind and helpful agent, he searched many options for me to find the cheapest and most comfortable fares for my family. I definitely recommend him for his honesty and hard work
Fantastic experience: Excellent service. All staff are approachable and supportive. I would recommend the Daleel Travel & Tours to everyone. All the best and Keep up the good work.
Fantastic experience: I recommend dealing with this office. I had a problem with payment and a ticket was reserved. To Egypt before the amount was completed. We appreciated the good service and sincere dealing. He was very careful in explaining the advice. Thank you very much.
Fantastic experience: Great customer service ,Very polite and helpful
Fantastic experience: The best services at Al-Dalil office, truly, and I am happy to deal with them. A big thank you and appreciation to Mr. Jamal, and my warm regards.
Fantastic experience: Service couldn't be better
Fantastic experience: Very very good service
Fantastic experience: Always an excellent service and very helpful and friendly.
Fantastic experience: Great service very polite and helpful easy to work with will definitely be back :)
Fantastic experience: Excellent and seamless service with professional attitude and extremely good knowledge of travel needs and airports arrangements.
Fantastic experience: Wonderful customer service, they organised my travel arrangements from flights to hotel bookings making my journey highly enjoyable. I would highly recommend them to anyone wanting to use a travel agency.
Fantastic experience: Excellent and fast service, a big thank you to Jamal for his professionalism and kindness. I highly recommend this company, and will definitely be choosing it for future trips
Fantastic experience: Very helpful staff at daleel travel & tours. I’ve been booking with them for years, reliable and best prices .
Fantastic experience: The best travel agent
Fantastic experience: Very happy with the service we received from Daleel Travel. They gave us great advice and found a West Jet flight to Canada that suited our budget and time scale.
Fantastic experience: Great service Great communication skills Nice deals and prices Always giving advice and making customers step a head Regarding bookings, wight, Timekeeping Going the extra mile by helping you while you’re abroad after buying the ticket Helping elderly people & been Patient with them Printing, ticket or send it PDF (email or WhatsApp) Making sure availability of Wheelchair is booked if is required by customer. Taking your booking or rebooking while abroad is like you are in the Branch office Excellent after sale customer service Make you come back again & again Thanks
Fantastic experience: Excellent service. Very polite and helpful. They always responded to my calls and help me choose the best flight price and duration. Reasonable prices and help with visa if needed
Fantastic experience: Brilliant service and really helpful . Helmi.
Fantastic experience: Amazing customer service and support was very happy with my package holiday and hassle free. Im from London and was easily able to remain in contact with them throughout the whole journey. Highly Recommend!
Fantastic experience: Here you can find the cheapest flight ever.
Fantastic experience: I recently had the pleasure of engaging the services of Daleel Travel, and my travel experience with them was exceptional. From the moment I connected with their team, I was impressed by their professionalism, expertise, and dedication. They took the time to understand my travel preferences, interests, and budget, creating a customised itinerary that perfectly aligned with my desires. They left no stone unturned in planning every aspect of my trip. Furthermore, the accommodations arranged by Daleel Travel were top-notch. Each hotel was carefully selected, offering comfort, prime locations, and outstanding amenities. I felt well taken care of and enjoyed a truly luxurious experience throughout my travels. I highly recommend Daleel Travel for their exceptional service. Their expertise, dedication, and attention to detail make them an outstanding choice for anyone seeking unforgettable journeys. I look forward to planning my future adventures with them. ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Only one way to describe them. Amazing can’t wait to book with you again ☺️ thanks for all your help
Fantastic experience: This is my 2nd time buy tickets from Daleel. The agent is very professional, attentive and available to answer queries. Anytime I had a question I contact them via WhatsApp and the answer is received immediately without any delay. I recommend them for peace of mind travel.
Fantastic experience: Deleel travel the best place to get your tickets from i always get my tickets from there. It’s even cheaper than online they take responsibility through the whole trip until you come back thank you so much daleel travel
Fantastic experience: Thank you so much for your professionalism and kind nature. You have the best customer service and hospitable nature F H
Fantastic experience: Friendly, reliable and efficient service. Will definitely use the service again.
Fantastic experience: Always book tickets from Daleel, great customer service. waleed has been very efficient and responses to queries almost instantly. Very reliable Service highly recommended from own experience
Thank you
Fantastic experience: Gamal is a true industry professional and really looks after his customers above and beyond. What he knows about long-haul flights and how he uses that to help customers instead of taking advantage is amazing. It may look cheaper to book long-haul online yourself, but when things go wrong, which these days is happening more often, websites won't be interested in helping you. Gamal and his team will
Fantastic experience: THANK YOU DALEEL TRAVEL Very cheap ticket Hargeisa through Daleel Travel excellent service,very professional staff, I'm booking my ticket at Daleel Travel evrey time . Please if you looking for Cheap and genuine ticket or holiday I advise you to visite Daleel Travel Sheffield
Fantastic experience: I must have called this place a 100 times and asked a million questions before they even knew I was going to use their services. They were always happy to help which made me feel that this was the right travel agent for me. Waleed was amazing and we ended up booking a trip to hurghada and a few nights in Cairo. Me and my husband had the best time thanks to him. He was always there when we needed him. This was our first time using travel agents and we would not hesitate to use this service again. Thank you Waleed!
Am glad you had enjoyed your holidays however It’s my work to help you get the best holidayBest wishes
Negative experience: Not open as advertised for Pavel drop off.
Fantastic experience: Nice reception and great service.
Fantastic experience: The guide ... a very excellent tourist agency, high-end, fast and guaranteed services ... The staff treated their customers with friendliness and respect.
MANY THANKS FOR YOUR KINDNESS WORDS
Fantastic experience: Positive: Professionalism
Fantastic experience: Booked many times through Daleel, never had any problems at all. Great prices and brilliant service
Fantastic experience: Great attitude, excellent service and competitive price. I highly recomend Daleel Travel.
Thank you
Fantastic experience: Fantastic customer service ... fast and reliable and even help u out whilst ur out of the country... great bunch of lads ... keep up the excellent work guys
MANY THANKS FOR YOUR KINDNESS WORDS
Fantastic experience: Very good customer service
Fantastic experience: Great service, proffessional and very friendly staff happy to help at any time even outside office hours. Highly recommendedخدمة رائعة ومهنية و فريق عمل ممتاز للغاية يسعده تقديم المساعدة في أي وقت حتى خارج ساعات العمل. ينصح به بشده (ابو ريحانه )
Fantastic experience: مكتب رائع وخدمات كثيرة ومميزة وتعامل اكثر من رائع وأسعار منافسة . اتمنى لهم التوفيق.
Thanks
Fantastic experience: I recently booked a family ticket from Daleel Travel, to Egypt than to Yemen. They booked us a family suit in Cairo, with views of the Nile. It was beautiful cannot fault it. A week later we flew to Yemen, everything went smoothly. I would definitely recommend their service
Fantastic experience: Positive: Professionalism
Fantastic experience: booked my parents flights from here and very happy with service provided . Was always updated of all the changes due to Covid 19 and tests required . Very responsive to all quires made. Thank you . Would recommend to anyway want peace of mind . Keep up
Fantastic experience: Booked a two week holiday to Dubai, amazing service. Would definitely recommend.
Thank you very much for your feedback,
Fantastic experience: Great service, proffessional and very friendly staff happy to help at any time even outside office hours. Highly recommended
Fantastic experience: The company is owned by two brothers Gamal and Waheed. As you enter their office you feel most welcome. The brothers are very polite and will always greet you with a smile. Although the office is a travelling agency, there are many in the community will drop in to ask question about other issues which the brothers will direct them to other agencies that could accommodate their needs. They will always try to help you in what ever capacity. I believe that this travel company meets the needs of all minority ethnic in and around Sheffield and the wider community. I wish the young men all the best for the future
Thank you very much for your feedback
Fantastic experience: Good customer service.
Thank you
Fantastic experience: I used Daleel Travel for the first time and I'm really amazed by the excellent service. I wish the company and Mr Jamal a great future.......
Many thanks for your nice words
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: I have booked several holidays with Daleel travel for the past few years. Always reliable and trustworthy. Very good and friendly service, with great offers and deals. Also proud to call them sponsors of a community football club Aden Steelers for the last 5 years. Would highly recommend to anyone looking for any kind of holiday, even short weekend breakaways. Top prices and Top service. Thank You to all at Daleel. My latest review as of 19th April 2024: My experience with Daleel Travel has been nothing short of extraordinary. From the moment I reached out to them to plan my dream holiday to Dubai and Kenya, their customer service surpassed all expectations. Gamal and Waleed, the dedicated team members who assisted me, went above and beyond to ensure every detail of my trip was meticulously planned and executed flawlessly. Their hospitality was unmatched, making me feel like more than just a client but a valued guest. Not only did they assist in crafting the perfect itinerary, but they also took the time to sit down with me, offering delicious tea and biscuits as we discussed the various options available. It's these personal touches that truly set Daleel Travel apart. To my surprise and delight, they even gifted me a complimentary shirt, adding an extra layer of generosity to an already exceptional experience. Thanks to Daleel Travel, my holiday was not just a trip, but an unforgettable adventure filled with magical moments and cherished memories. I can't recommend them enough to anyone looking to turn their travel dreams into reality. Thank you, Daleel Travel, for making it all possible!! ❤️
Fantastic experience: Best in sheffield
Thank you very much for your feedback
Fantastic experience: Great service nice people cheap price I love it
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