Crown Travel
Established in 2001 and proudly based in Bradford, Crown Travel is a trusted, ATOL-protected and IATA-accredited travel agency authorized by the Ministry of Hajj & Umrah. With over two decades of expertise, we specialize in curating premium **5-star Hajj and Umrah packages**, ensuring your spiritual journey is handled by a dedicated team of experts who attend to every detail. Beyond religious travel, we offer a comprehensive range of services including **budget and luxury flight bookings**, customizable hotel deals, and **Halal holiday packages** tailored to suit your individual tastes. Whether you are looking for a romantic honeymoon, a family-friendly getaway, or a relaxing cruise, our global network of airlines and hand-picked accommodations guarantees the best rates and a seamless experience. Benefit from our **lowest price guarantee**, 24/7 customer support, and hassle-free transfer services. Contact Crown Travel today to transform your travel dreams into reality.
Opening hours
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Photos of Crown Travel
Our comment from TraTraTravel UK about Crown Travel:
A Specialized Expert in Hajj and Umrah
Crown Travel has established itself as a trusted agency in the United Kingdom, particularly renowned for its deep expertise in organizing Hajj and Umrah packages. Drawing on decades of experience, the agency caters to pilgrims who seek a spiritually fulfilling and logistically smooth journey. The official focus on these specific religious services is heavily validated by travelers, who frequently praise the agency’s ability to handle the complex requirements of these trips with precision. From the initial consultation to the final return, Crown Travel positions itself as a partner dedicated to ensuring that every aspect of the pilgrimage aligns with the traveler's needs.
Personalized Service and Trustworthy Guidance
A defining characteristic of Crown Travel is the personal touch provided by its staff, with Mr. Jawad emerging as a central figure of trust and professionalism. Many clients highlight his helpfulness, honesty, and willingness to go above and beyond, describing him as a perfectionist who does not compromise on service quality. Whether arranging a tailored Umrah package with specific hotel and airline preferences or organizing family group travel, the agency listens carefully to client requirements. This personalized approach fosters long-term relationships, with many reviewers noting they have trusted the agency for over two decades, consistently returning for both religious pilgrimages and leisure holidays.
Seamless Logistics and High-Quality Accommodation
The agency excels in managing the intricate details of travel logistics, ensuring a stress-free experience for its clients. Reviews frequently commend the seamless transfers between airports and holy sites, such as the smooth transitions from Jeddah to Makkah and Medina. The accommodations provided are consistently described as high-quality and well-situated, including premium hotels like the Mövenpick in Makkah and elegant options in Medina, often located just minutes from the mosques. Travelers appreciate the attention to detail, from spacious rooms and reliable air conditioning to convenient dining options within the hotels. The agency’s organization extends to the spiritual aspect as well, with knowledgeable guides providing insightful reminders and support throughout the journey.
Reliability Across All Travel Needs
While its specialization in religious tourism is a standout feature, Crown Travel also offers a broad range of travel services, including international flights, holiday packages, and money transfer services. Clients who have used the agency for diverse destinations, such as the Philippines or honeymoon trips to Malaysia and Dubai, report excellent customer service and problem-free experiences. The consistent theme across reviews is the agency's reliability, competitive pricing, and professional demeanor. Despite isolated negative experiences reported by a small minority, the overwhelming consensus among long-standing customers is one of satisfaction, recommending Crown Travel for its genuine care, organizational excellence, and commitment to delivering exactly what is promised.
Crown Travel: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 65 reviews
Fantastic experience: I was recommended to use Crown Travel from a friend who had utilised the services several years ago. I travelled from Preston to Bradford to meet with the most accommodating Jawad of Crown Travel and blindly used his services hoping for the best, the best is exactly what I got! I was looking to book an Umrah package; however, I wanted this tailored to my own preference. I provided the hotels I wanted, board preference, airline provider, dates, transfer requirements and airport preferences. Jawad came back to me with exactly what I requested and I went ahead, of course the proof of the pudding was actually embarking on the Journey to ensure all had gone to plan. The transfers from Jedda Airport - Makkah, Makkah - Medina, Medina - Medina Airport were absolutely seamless. Top quality transfer service used, safe, efficient and very professional. Hotels and flights were as agreed and no issues when travelling or upon arrival at the hotels. Without a doubt a travel agent who has many years of experience with such trips and has perfected the very same. Would definitely recommend Crown Travel to those who are looking to carry out Umrah for a smooth, no hassle trip!!!
Dear Qasim Nassar Learning about the pleasant experience you had with us is very rewarding. We will strive to provide this level of service always. Thanks! Kind Regards, Crown Travel
Fantastic experience: Mashallah! Fantastic experience with Crown travel Uk Ltd! I was in trouble flying and some issues with Umrah visas. This company really gives me free advice and offering seamless planning and exceptional support. Highly recommend for stress-free travel planning.
Dear Amanullah Hashimi Learning about the pleasant experience you had with us was very rewarding. We will strive to provide this level of service always. Thanks!
Fantastic experience: Jawad from crown travel agency is very helpful, bought ticket to Philippines and everything goes smooth. NO PROBLEM AT ALL. Highly recommended and from now on I will always use crown travel agency...
Fantastic experience: Very well recommended we travelled for ummrah then onwards to Pakistan and it was absolutely brilliant service nothing different to what was agreed very well recommended, this was our 4th travel trip with crown travel and very happy ❤⚘
Fantastic experience: One of the most genuine and loyal people I have met. Great customer service from start to finish of any trips I have booked; any issues encountered are resolved to their upmost ability.
Fantastic experience: Best travel agency easy going very respectful staff also is very helpful and cheapest around would recommend to all
Fantastic experience: Excellent service I have used this travel agency many times without any trouble would recommend it keep up with the good work
Fantastic experience: Excellent customer service company specialists for HAJJ AND UMRAH PACKAGES
Fantastic experience: Excellent service.
Fantastic experience: Had a wonderful interaction, planned my summer trip and they made it superb by making all arrangements perfect.
Fantastic experience: Best travel agent for hajj and umrah very reliable service 5*
Fantastic experience: Cheapest fare for travel to world and brilliant customer service.
Fantastic experience: Outstanding Service. Very polite, helpful and professional staff. Would recommend to use their service
Fantastic experience: I have been using crown travel(bradford) lots of times now from buying tickets to sending money abroad and i have to admit that its the best place i have been to.Every detail is well explained to perfection & i am extremely satisfied with the overall communication skills.I would deffo recommend using crown travel to everyone,believe me you will not be dissapointed.Also its always nice and clean unlike other places iv been to.
Fantastic experience: Brilliant service, many travel experiences and money sending abroad over the last 2 decades, true professionals, keep it up Gus x
Fantastic experience: Very nice service
Fantastic experience: Absolutely fantastic service, great people. Thank you to Jawwad for his absolute perfection. I would definitely recommend these truly genuine people who would go out of their way to assist. Mohammed
Positive experience: Good job
Dear Mr Rehman Our records show that you have not any service from us. Can you please clarify on which service you have rated us 3 star. Kind regards Crown Travel
Fantastic experience: Very good service Jawad is always very helpful and very honest with his job never let me down I been using his service for last 10 years and would recommend his service to other customers
Fantastic experience: I have been using Crown Travel for the past over 20 year's. They have always provided an exceptional service with high standard and competitive prices. You can fully trust CROWN TRAVEL when travelling around the world. Mr Jawad is a perfectionist and doesn't compromise on the service he delivers. Regards Gulzar Hussain & Family ( Oldham , UK )
Fantastic experience: We used Crown Travel for our Hajj and alhamdullilah it was a beautiful experience. I was fortunate enough to go with family and we all booked with Crown Travels. Special mention to Jawad Bhai from CT, who really took the time to explain everything and look after us as he was going with the group also, very well organised. Fantastic experience and I have used CT seperately for family holidays after this as well, never regretted it m'A!
Fantastic experience: Very good customer service was spoken to very politely, best travel agency i’d recommended in whole of Bradford. Most trustworthy people and helped me to the best they can. 110% recommend.
Fantastic experience: First class very professional contacted myself as soon as possible regarding any changes
Positive experience: Always a pleasure to have a professional travel agency arrange you flights very good service I would recommend this agency for all your travel needs
Fantastic experience: Very polite, understanding and helpful staff.
Fantastic experience: Recently went on honeymoon to Malaysia and Dubai. We booked through Crown Travel and the customer service we received was to a high standard. They listen to our requirements and booked the hotels and flights that we wanted.
Fantastic experience: 5 star service.
Fantastic experience: Very helpful. Thank you
Fantastic experience: I was blessed to go with crown travel for hajj in 2017. Everything i was told when booking is everything we got. The service was amazing. Staff was very helpful and friendly and the package was very well organised.Since then i have booked a holiday package and umrah 2019 in Rammadhan with crown travel. I can not fault the service and will always book with them.
Fantastic experience: Had been fortunate to do Hajj in 2018 with Crown Travel. Everything went according to plan. Staff was very helpful both in UK and Saudi Arabia. Would highly recommend others to put their trust in them and rest assured that you will be taken care of and have a life-changing experience....
Fantastic experience: Best travel agent in whole Yorkshire
Negative experience: the worst company, as you will not perform most of the important components of hajj,. . Hajj has different components called (manasik-e-hajj) that need to be performed , this company will make you miss them , hence you do not perform the complete hajj. instead just a trip. Without completing these manasiks / elements you have not performed hajj as directed by the the Prophet (SAW) . They do have a couple of bearded MIS-LEADERS and a mufti from the mosque (near there office) who travel for free in return for providing young non-suspecting customers. the job of the mufti is to brainwash you and impose his version of HAJJ on the group. He will even come out and say , "our mosque follows a particular sect i.e., HANAFI so we shall be doing things differently, not according to the sunnat e Rasool or as prophet SAW commanded. i cannot sit back and watch this atrocity. so do not waste your money .
Negative experience: Opening time
Fantastic experience: I went on Hajj with Crown Travel on the 4-week package, from the 15th of August to the 11th of September 2018. This was a shifting package, so initially I and the group stayed at Aziziyah until the Hajj started. The Aziziyah accommodation was very good, the food (Asian-style) was better than anywhere else on the trip, it was a basic accomodation but the rooms were spacious, air condition was provided in the rooms and in the lobby there was Wi-Fi available. When moving to Mina, we were escorted in a group which made the process a lot easier and calmed our nervous. Water and drinks were provided in large coolers outside the tents and was continuously topped-up. Food was provided throughout the day from the MOH, and also out of courtesy from Crown. In Arafat the marquee was very large and air-conditioning and drinks and food was provided also. After Muzdalifah, we had to walk back to Mina as that was one of the busiest days and it was faster to walk then go on a coach. The people who opted for the coaches arrived a few hours later. The coaches provided by the MOH were of a decent quality. After we had completed our Hajj and stoned the Jamaraats, we stayed in the hotel for two more days before moving to Makkah. In Makkah we stayed in the Clock Tower, in a hotel named Mövenpick, it was at an exceedingly good 5-star quality and it was only a 5-minute walk from the hotel to the Masjid al-Haram. Food tokens were given to the group to use at a restaurant named Arabian Taste, which was within the Clock Tower itself. I preferred this, as there was a lot of variety, from Asian and Arab food to grilled and fried food. The only issue we had with the hotel was with the cards to let us in the room, which was rectified by going to the reception staff and getting new cards. Overall, the stay in Makkah was nice and I would recommend it. In Medina we stayed in a hotel named Leader Al-Muna Kareem Hotel, which was a very fancy hotel, and from what others have told me after coming back, is the nicest looking hotel in Medina. It was situated two streets away from the Masjid so it only took me 5-minutes to walk. Also, the first gate you enter is near the Women’s area so it makes it a lot easier for them. The rooms in the hotel were smaller than the ones in Makkah but were still at a very high standard compared to other hotels that I have stayed in. A buffet-style system was used to provide breakfast and dinner. There was a lot of variety and the food was of a high-quality. The only issue at this hotel was the lifts, as when we arrived in the hotel in the evening, around 200 other people from different groups were checking in also which was unpreventable. Due to this, it was very difficult to access the lifts, however after a few days a lot of people left and so the lifts were less busy. Ziyarat tours were given in Makkah and Medina which were brilliant. The highlight of the trip was Mufti Siraj Saleh saab who guided us throughout the trip and gave us spiritual insights and reminders which inspired and motivated us to increase in our ibaadah and have reverence of the places we were visiting. To conclude, the trip, was very well organised and everything that was explained to us in the initial seminar took place. I would like to thank Jawad and everyone at Crown Travel and would highly recommend others to put their trust in them and rest assured that you will be taken care of and have a life-changing experience.
Fantastic experience: Very nice person having good deal
Fantastic experience: outstanding services, director Mr. Jawad is very nice, always helpful.
Negative experience: Absolute appalling service I would never recommend them, my parents had a nightmare experience with crown travel, they were treating like animals. They were told they would get a 5 star room instead they got a room with no windows a leaky bath & toilet. Then they were told they would not have to pay for tour buses they would get a draft, this was a lie my parents used up all their spending money on taxis. Anyway I have reported crown travel to trading standards; going forward they will be keeping a close eye on them. They are frauds please do not travel with them.
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