AR Travel & Tours Ltd

Fantastic experience: What can I say about this travel agent!! Ali who dealt with me was absolute immense and top notch. A really selfless individual. I was stuck and had nowhere to turn to. But Ali was caring and reassuring and managed to help me out big time!! Thank you Ali to you and your travel agents. I will definitely be using you lot from now on.

Fantastic experience: For the people that are looking for a genuine, reliable, trustworthy, caring, understanding travel agent I would not recommend anyone else.This is the best travel agent you can wish for. 24/7 help, quick response and always asking if everything is okay and if you need help on a daily basis whilst you are abroad , they will go above and beyond to look after you. Cannot fault them even one tiny bit, definitely will be using them again. Thank you for making my first Umrah the best and unforgettable experience. Thank you very much.

Fantastic experience: I recently booked a two-week Umrah package with AR TRAVELS, and they exceeded all expectations! They tailored the package perfectly to suit my needs and budget, including direct flights, luxurious 5-star hotels, smooth transfers, and well-organized ziyarahs. ✈️ What really impressed me was their exceptional service and care throughout my journey. They assigned me a dedicated contact person for any issues (though I never had any!), and they kept in touch every step of the way—from the UK to Makkah, Madinah, and back. Everything went smoothly, making my spiritual journey stress-free and truly memorable. If you’re looking for a reliable and professional travel service, I highly recommend AR TRAVELS. Thank you for making this experience so special! ⭐⭐⭐⭐⭐

Fantastic experience: To be honest I've been thinking of a word to describe my first umrah trip with AR Travel , and the only word that keeps coming to mind is .... AMAZING, truly amazing, this is truly a 5 star experience, I honestly thought prior to leaving the uk it's going to be up and down, some disappointment here and there, NAH , absolutely just about perfection, the hotel anjum is perfect in both location and quality, and then in madina we get changed from our original hotel to the intercontinental (which I know a lot about stayed in many of them over the years) , every location is minute's away from where you need to be, I came with my wife whos done umrah 4 times and haj once , and she says this trip is amazing, she now wants to come with our youngest son next ramadan inshallah, SHOOKRAN wasib and ehsan , shookran.

Fantastic experience: Used AR Travels for my umrah trip and the service provided was excellent. We had someone from the team to check us in and were available for any kind of help. Will definitely use them again.

Fantastic experience: Very nice staff Very understand n helping I've gone with them few times all ways trying there best to help n I've recommend Friends n family's n their very happy to use them n they r really good with price 10 out 10 the best in Bradford

Fantastic experience: Was excellent

Fantastic experience: I have sent money and purchased tickets to Pakistan from here. Brilliant service, trustworthy local company that has been around for a long time, your in good hands when dealing with A R TRAVELS

Fantastic experience: Travelled with this company and the service and communication was perfect couldn't have had a better experience all thanks to the team at AR Travels.

Fantastic experience: My family and i travelled to Saudi Arabia for pilgrimage last month and we couldn’t ask for a better service. The staff went out of their way to make sure everything was taken care of. From the moment we landed, we had someone waiting at the airport to take us to our hotel where we were greeted by a member of AR Travels who had already checked us in. The excursions were agreed and arranged on dates that we said, the transfers were perfect and someone was always on hand for any issues we might experience. He even gave us a local sim card to use whilst we were there. Looking forward to using them again next year and i’ve been telling all of my friends and family how easy they made everything.

Fantastic experience: Fantastic service for all your travel & money exchange services. Highly recommend Keep up the good work brother Rashid & team

Fantastic experience: The best holiday/Umra & Hajj company around, we have used A&R travel for over 15 years and every holiday we have booked has had been made to exactly what we require. We recommend them to all our family & friends professional but also very friendly. Rashid,Shahid,Wasib,Ahsan and Hamza were very polite and supportive.Answered all our questions even 'out of hours' Fantastic company and looking forward to the many more holidays booked via A&R Travel and Stunning holidays

Fantastic experience: Explained clearly and understood the needs required for travelling

Fantastic experience: I had used AR Travel and Tours based on a recommendation, and I’m truly pleased that I did. The service provided is second to none. Ali, who dealt with my application for a Nadra card, was very professional, prompt, efficient and extremely pleasant. He completed my form all at once, and kept me posted at all times up until its delivery. No hiccups, no fuss, just a first class service all in all. I will surely be using them again for their services. Thank you AR Travel.

Fantastic experience: Absolutely amazing service from start to finish whilst booking our Umrah package which was tailor made to my family. We have just returned and everything went seamlessly alhamdulillah and would not hesitate to recommend or use again Inshalla. Brother Rashid provided an email quote within half an hour of my initial enquiry and within a day or two we have proceeded to getting it all booked. Thank you so much

Fantastic experience: Excellent and efficient - great customer service

Fantastic experience: Saved a load of money and the service was exceptional. Thank you

Fantastic experience: We have always had a pleasant experience using AR travel and this time was no different. Despite our airline changing our departure date on numerous occasions we were always kept up to date and fully informed at all times. Their customer service is second to none and would highly recommend to all.

Fantastic experience: Best service.....thanks ar travel

Fantastic experience: I booked my holiday to dubai with AR Travel and it was by far the best experience i have had travelling. Well organised. It went exactly how I wanted it to and they gave me a fantastic price

Fantastic experience: My family and I booked a holiday to Dubai through AR Travels and the service from booking the holiday till the end was excellent. We dealt with Ehsan directly who accommodated our needs to the very last detail giving us the best deals. He was very professional, friendly and formative. We have used AR Travels previously and would highly recommend their reliable service because of they’re amazing customer service skills and how supportive they are to help.

Fantastic experience: Very professional and friendly. Have used them several times have always delivered everything they promised. Would highly recommend.

Fantastic experience: Fantastic Service, really helpful with information about Covid regulations in regards to travelling. Helped with our passenger locator forms. Would definitely reccomend.

Fantastic experience: AR Travel & ToursLtd Very professional and experienced. They have always delivered more than expectation. Their contacts in Saudi stay in touch with you from the time of arrival till the time you leave and are always available for help. highly recommend them especially for the new goers

Fantastic experience: Rang them for very last min tickets and they helped all the way. Amazing people.

Positive experience: Great place to book tickets and send money

Fantastic experience: Its good but if they don't charge that extra £5, they would be brilliant ;)

Fantastic experience: Went to hujj in 2018 with a r travels. I booked with faraz in dewsbury. From the first meeting till i came bk every person representing A R travels were professional, supportive and informative. I went alone so can imagine it being nerve racking. The packages on offer all extremely value for money, hotels are close to both harams and were all inclusive. I cannot say how happy i am that i chose them. On the plus sidethe package that i chose was non shifting. I cannot wait to book again. Highly recommended

Fantastic experience: Very friendly staff. Specializes in hajj and umrah tickets. Also do travel tickets to any other destinations especially Pakistan, India and middle Eastern countries - including money transfers.

Fantastic experience: Very fast, friendly and professional. Great deals!

Fantastic experience: Very friendly and helpful will do anything to sort your problem.

Fantastic experience: Having been completely let down by a bunch of scammers online I turned to AR travels to renew my NICOP (nadra) card. The service was quick effecient and very professional. The staff are extremely friendly and understanding. I have received my card today as promised within the time frame I requested. Anyone wanting to renew a nadra card DO NOT do this online as I lost my money and identifiable documents without being able to contact the company after.

Fantastic experience: Would recommend to anyone needing a nadra card or a holiday. Very professional and fast service.

Fantastic experience: Brilliant service, got my issue sorted out withing 2 days.

Fantastic experience: AR Travel provided me with excellent service. Everyone’s customer service skills were amazing. Due to the pandemic I had a emergency which got resolved immediately by Ali. He is very polite and has great character. Highly recommended and keep up the good work.

Fantastic experience: I needed a nadra card due to travelling. I was recommended by a friend AR travel could help with this. I went in and was welcomed by all the staff. The service was exceptional. Highly recommended my query was resolved quickly and professionally.

Fantastic experience: AR travels provide an excellent service. I dealt with Rashid and he is a very helpful and honest person. I would recommend without hesitation for a trustworthy and professional service. A credit to the community. Keep it up guys!

Fantastic experience: Thx to AR travels agent 100%realiable inshallah will choose this company again thx to a brother who was very nice may Allah bless him and make it easy for him

Fantastic experience: Excellent service

Fantastic experience: Excellent service really polite

Fantastic experience: By far the best in business. Excellent customer service skills and very competitive.

Fantastic experience: Highly recommended. I was really inpressed with how they take ownership of your needs and work with you to find the best possible solution.

Fantastic experience: 5 star travel agent with supreme service, truly outranks all the others. Would 110% recommend to first time flyers due to the impressive support, treat you as if you are royalty.

Fantastic experience: Great quality service by the staff as always.

Negative experience: Booked my Hajj journey with AR Travel, and I must admit the support i received from our group leader was non-existent. There was no pre-Hajj seminar, lack of communication through out the journey and the Accommodation in Makkah was below living standard, some people reported cockroach in their rooms. There were family members with physical disability and waiting for the lifts for long time, their were not enough lifts to accommodate the shear volume of people in the hotel. Since AR had number of agents the only and most helpful person 'Qasim' went the extra mile not just for me but all the other group members. Since then I booked Umrah tickets purely on the bases that Qasim will be taking the group as all the other staff lack professionalism, i have now been updated that Qasim no longer worked for AR Travel and another staff member will be leading the group. I'd suggest booking elsewhere.

Fantastic experience: Been here twice for two different services and the customer service has been exceptional. The team go above and beyond to get the best rates. I booked emergency tickets and I also exchanged money, both transactions were done very smoothly and swiftly. Will defo recommend and will defo be coming here again for all my travel needs. Great service by WASAB who always looks after me. Thanks and keep up the great work.

Fantastic experience: Good prices

Fantastic experience: Friendly staff and relisable service, with comparative prices of all flights, all around the World.

Fantastic experience: I recently performed hajj through AR Travels. Alhamdullilah i had a good experience. The group leaders were always there for me when i needed them. Qasim which was one of the group leaders made it an enjoyable trip as he explained and talked us through one on of the ziyaraats Overall i had a good experience and will be booking my next hajj/umrah trip through AR travel

Fantastic experience: They are all over really good and take care of customers

Fantastic experience: Excellent customer service. Professional and well mannered staff, always made sure I had a 5 star experience

Negative experience: Bad. To make things short for people who want a quick review: If you are buying ONLY tickets, use AR Travel. IF you are buying a "service" or a "package", look elsewhere, you will be disappointed. So, First day we are their, we leave the Airport, wander around for 1 HOUR due to not knowing where the bus is, as were the other people in our group. Leader not there as promised. Finally we find the bus, when I say find, I mean a random guy walked up to us asking if we are with AR Travel when half the place was empty. We get onto the bus. Then, there is a 2 hour wait for other people to get onto the bus. At this point its Fajr. Funny thing is, we were given a SIM Card with a number, nobody answered the phone, at all. In fact, we ran out of credit calling the group-leader. So we get dropped of after a 3 hour drive to our Hotel at Mecca, the 3 hour wait was the only honest time frame we were give amongst the other times we were falsely given. We went to rest, as did everyone else; 1 Hour later we get a call saying we should be ready for Umrah in 1 Hour. We have endured a 7 hour total flight, with 3 hours wait at Turkey airport, with a 3 hour delay with the coach and a 3 hour coach ride, totalling 16 Hours travel and our (experienced) group leader wants us to complete Umrah with 1 Hour rest? Nobody went as a group for Umrah, everyone went themselves. What our group leader should of had done, is that he should of arranged a later time for us to go on Umrah if nobody was going. But of course, this did not happen. Come Wednesday, we are told to get up at 7 AM for Ziyarat. Finally I'm thinking we would get something we had paid for. Again, wrong. The guide only spoke Urdu, I am more Proficient in English as are other members of the group (especially the kids) so the guide was unable to answer basic questions and we were left with their own assumptions. Our group leader was unable to help either. What's funny is, we were told to get up at 7AM as the Ziyarat would take all day up till Evening to complete. We were back 3 Hours later at 10 AM. We later found out that there are 12 Ziyarat out of which we completed only 4. So that service too was left unprovided. We then were told we would go to Madina on Sunday/Monday, so we went. The transport was really bad. It was small, noisy and very uncomfortable with mosquitoes at the rear etc, no coach. Our luggage was damaged as it was placed with ropes on the top of the Van. Our luggage is thrown at Airports, doesn't get damaged, but at a Road trip it gets damaged. The handle of our suitcase also broke so we had to purchase a new one at Madina. We were told that the hotels at Madina would be better than Mecca, false. There was not even enough space for the prayer matt in the room! The rooms were 1/2 of the rooms at Mecca. We went on the Second Ziyarat, same Van we came to Madina in. Apart from the disappointment, we had a great time, we urge anyone who hasn't been to go on Umrah (not with these guys tho, you'd be mad to go with them) Lots of promises made, but not much provided. The only thing they did right was provide the tickets and Visas. Other stuff: Journey to Madina to the Airport would be 1 Hour 30 Mins (Turned out to be 3+ hours) Journey from Mecca to Madina would be 3-4 hours (Turned out to be 6 Hours) Poor. (Character level exceeded) Avoid these guys and don't listen to their lies.

Fantastic experience: Best experience ever always aim to please I went with this company over ten years ago and I was scared thinking how am to do this my Umrah which is very important in a Muslims life time. Then when I met Hajji Saab he helped me through the full experience And now I go every year through them and never had any issues I did my Haji with Hajji Saab Wouldn’t go to anyone Ells Highly recommended Trust me value for money and experience is most important which AR Travel has got a lot of. Keep me in your prayers I hope this helps you decide Ameen

Fantastic experience: Friendly staff

Fantastic experience: highly recomende good service

Fantastic experience: 5 star service every time. You will always be looked after every time in a professional manner.

Fantastic experience: Brilliant Service

Fantastic experience: Brilliant customer service

Negative experience: Not fair