Prime Express Travel

Name: Prime Express Travel
Address: Chadderton Way, Oldham, OL1 2EF, GB
Telephone: 0161 620 8000

Chadderton Way, OL1 2EF, Oldham

Prime Express Travel is a distinguished travel agency based in Oldham, with dedicated offices in Dhaka and Sylhet, specializing in seamless and culturally rich travel experiences to Bangladesh. Whether you are looking for hotel accommodations, surface transfers, or complete travel management across any part of Bangladesh, our expert team ensures a relaxed and stress-free journey. As an accredited provider under the Civil Aviation Authority [ATOL] and International Air Transport Association [IATA], we prioritize your financial security and peace of mind, holding ATOL License No. 79429.

We are particularly renowned for our exceptional Hajj and Umrah services, delivering a truly spiritual and well-supported pilgrimage for travelers from the UK. Our clients frequently praise the kindness, professionalism, and comprehensive care provided by both our UK and Saudi Arabian teams. From accommodation in Makkah to local guidance by experienced staff like Iqbal Bhi, we ensure that every aspect of your religious journey is handled with respect and excellence, allowing you to focus entirely on your spiritual devotion. Join countless satisfied travelers who have returned with cherished memories and a deep sense of fulfillment.

Opening hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 11:00 AM – 2:30 PM
Sunday: Closed

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Our comment from TraTraTravel UK about Prime Express Travel:

Trusted Experts in Umrah, Hajj and International Travel

Prime Express Travel has established itself as a highly reliable agency, particularly for travelers seeking assistance with Umrah and Hajj packages, as well as international flights to destinations like Bangladesh. With over a decade of positive feedback from long-term clients, the agency is recognized for its trustworthy service and deep expertise in religious tourism. Travelers frequently praise the professional staff for their ability to handle complex itineraries with precision, ensuring that every detail, from flights to hotels, is arranged seamlessly. The agency’s reputation is built on delivering unbeatable prices and a seamless travel experience that leaves clients confident in their choices.

Personalized Attention and Dedicated Guidance

One of the most standout aspects of this agency is the personalized care provided by specific team members. Staff members like Nurul, Nazrul, and Tozomul are frequently mentioned for going above and beyond to ensure client satisfaction. For Umrah pilgrims, the agency arranges expert local guides, such as Hafiz Faidal Kareem, who accompany travelers every step of the way. These guides are praised for their ability to explain religious procedures clearly, even for strenuous processes, and for ensuring correct prayer practices. Additionally, the use of high-quality vehicles, such as brand-new Land Cruisers, adds a layer of comfort and reliability to the on-ground experience. Clients appreciate that when staff promise a pickup time, they arrive promptly, eliminating any unnecessary waiting.

Reliability, Punctuality and Customer Care

Consistency is a key strength reported by many reviewers. Whether booking flights, arranging money transfers for families, or managing holiday bookings, the staff is described as polite, helpful and highly responsive. Many travelers highlight the agency's punctuality and their willingness to assist even with simple enquiries or out-of-hours queries. The convenience of their additional services, such as easy money transfers via phone, is also valued by customers who wish to support loved ones back home without the hassle of travel in difficult conditions. The overall sentiment is one of gratitude for a service that is both efficient and genuinely caring.

Comprehensive Services with Value for Money

Prime Express Travel offers a wide range of services beyond religious travel, including international ticketing, cargo services, and holiday planning worldwide. Clients often recommend the agency for its fair pricing and transparency, noting that the value received far exceeds the cost. The agency is seen as a one-stop solution for travelers who prioritize peace of mind and professional advice. While occasional misunderstandings regarding airline policies for date changes may occur, the agency is noted for its clear communication and willingness to explain the rules set by carriers, ensuring clients are fully informed. This commitment to clarity and fair practice reinforces the trust that long-standing customers place in them.