Janine Hay Travel Counsellors

Janine Hay Travel Counsellors is a distinguished travel agency based in Londonderry, dedicated to crafting bespoke journeys that reflect your personal style and preferences. With over 30 years of industry experience, Janine holds the prestigious title of Gold Travel Counsellor and was recently awarded the King’s Award for Enterprise 2026 in Innovation, a testament to her commitment to excellence and creative service.

Janine’s passion for travel goes far beyond her profession; it is her greatest hobby. Having extensively explored destinations across the Caribbean, USA, Australia, the Far East, Indian Ocean, India, South Africa, and Sri Lanka, she offers invaluable first-hand insights. Her expertise is particularly renowned in organizing tailor-made holidays, romantic honeymoons, weddings abroad, and luxury cruises. By sailing on various ships herself, she ensures that every cruise experience is perfectly matched to your individual needs, whether you seek Mediterranean glamour, Caribbean relaxation, or expedition adventures.

The agency provides a comprehensive range of travel options, including beach getaways, family fun holidays, city breaks, all-inclusive resorts, and responsible tourism initiatives. Whether you are planning a multi-generational family reunion, a secluded retreat, or an epic rail journey, Janine’s meticulous attention to detail guarantees a seamless experience. Services encompass flight bookings, car rentals, and handpicked accommodations.

Conveniently located in Derry, Janine offers the flexibility for clients to pay in either Sterling or Euros. With a reputation built on honest advice, exceptional customer service, and a 'nothing is too much trouble' attitude, Janine Hay Travel Counsellors is the ideal partner for travelers seeking peace of mind and unforgettable memories. Explore a world of possibilities with a counselor who truly lives and breathes travel.

Opening hours

• sunday: (closed)
• monday: 9:30-17:30
• tuesday: 9:30-17:30
• wednesday: 9:30-17:30
• thursday: 9:30-17:30
• friday: 9:30-17:30
• saturday: (closed)